Nationwide

Is Nationwide down in Letchworth Garden City, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Letchworth Garden City, Hertfordshire, England 12/11/2024 02:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Transfer (23%)

    Transfer (23%)

  4. Website (12%)

    Website (12%)

  5. Login (11%)

    Login (11%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • Andybedfordblue Andy Sexton (@Andybedfordblue) reported from Bedford, England

    @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

  • SteveAttw00d Steve Attwood (@SteveAttw00d) reported from Ampthill, England

    @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

  • thewifeandme The Wife & Me (@thewifeandme) reported from Bedford, England

    @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • adamaustin84 Adam Austin (@adamaustin84) reported

    @AskNationwide I've just been informed that it's outside working hours.?

  • adamaustin84 Adam Austin (@adamaustin84) reported

    @AskNationwide I've just been informed that it is currently outside working hours. So there's no one to help me.

  • char64728012 char (@char64728012) reported

    @AskNationwide I’d like to send recognition for Charlotte in your Truro branch for excellent customer service, how can I do that?

  • AndrewO60134468 Andrew (@AndrewO60134468) reported

    @AskNationwide Hi Nationwide, not sure where to find support and feedback for the banking app. When using the Banking app to make payments to regular payees, it would be very useful to be able to update the payment reference for each transaction, eg INV 100...

  • Joe61423496 Joe (@Joe61423496) reported

    @AskNationwide Hi I switched with you last week but haven't received a card or a machine? My account has switched but I'm effectively locked out of it until I get any of these two things! Help!!

  • Mahbuba21 Mahbuba Chowdhury (@Mahbuba21) reported

    @AskNationwide I had to cancel my cards and have still not received replacements. Your service has really deteriorated.

  • keith_runs Keith Hollingsworth Ⓥ (@keith_runs) reported

    @AskNationwide I understand the security element however it is seriously detrimental to the customer experience. Other banks use secondary passwords/phrases, 2FA, etc. Yet yours requires a physical device being on the person at all times ' just in case' it's needed. It's outdated.

  • Mahbuba21 Mahbuba Chowdhury (@Mahbuba21) reported

    @AskNationwide maybe you should spend your cash improving your customer service rather than on stupid tv ads

  • RunnerVi vi_runner (@RunnerVi) reported

    @AskNationwide is there an issue with your app? I need to authorise a payment and it's not letting me?

  • jlk100 jonik (@jlk100) reported

    @AskNationwide No, I went in with my son, we had both our passports, his birth certificate, and our N/wide current a/c cards, as I’d assumed this would be enough, as my 2 elder children never had any issues like this with my mum’s Smart save a/c when they were teens