Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Letchworth Garden City, including 0 direct reports.
- The most common problems reported in this area mention Website.
- Website (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Letchworth Garden City, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Letchworth Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Nationwide
Nationwide is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Letchworth Garden City, England
The most recent Nationwide outage reports came from the following cities: Shefford.
| City | Problem Type | Report Time |
|---|---|---|
 Shefford
|
Website | 18 days ago |
|
Letchworth Garden City
|
Transactions | 3 months ago |
|
Letchworth Garden City
|
Mobile App | 4 months ago |
|
Luton
|
Mobile App | 5 months ago |
|
Luton
|
Mobile App | 6 months ago |
|
Hitchin
|
Mobile App | 10 months ago |
Community Discussion
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Nationwide Issues Reports Near Letchworth Garden City, England
Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:
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Ben Walsh (@BenjiBoyW) reported from Kimpton, England@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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Scott Griffwood 🏳️🌈 (@S_eastwood) reported from Luton, EnglandDreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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The Wife & Me (@thewifeandme) reported from Bedford, England@AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?
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Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England@AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?
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Scott Griffwood 🏳️🌈 (@S_eastwood) reported from Luton, England@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done
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Andy Sexton (@Andybedfordblue) reported from Bedford, England@AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !
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Steve Attwood (@SteveAttw00d) reported from Ampthill, England@AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan (@JordanPostingX) reported@AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail
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😈 Angry Goblin ن (@angry_goblin) reported@AskNationwide Thanks, I phoned Credit Card Services and they were able to help. 👍
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Ryan Gerrard (@RyanLGerrard) reported@AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.
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Johnboy Scott 🏴🏴 (@Johnboy014) reported@AskNationwide SHOCKING customer service 😡😡😡😡😡😡
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Firetrapdiva (@ItsOnlyStubbsy) reported@AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved
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Danny Pound (@dannypound88) reported@AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?
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Aston Lord of Who 🦁 (@AstonoftheLord) reported@MichaelFra89678 @SkhTrains @AskNationwide Then maybe save some money like the rest of us and you will get a little bit of help. If you can’t save £100 by your age then you are not making good financial decisions.
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Miguel Santos (@migsantox) reported@billyrjnaismith @AskNationwide actual humans in physical buildings solving account issues is wild. i usually just spend my time screaming at discord mods
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JCB (@Plsdoright) reported@AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem
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RoslynByfield (@RoslynByfield) reportedThe Bottom Line talking about changes to business over 20 years and now focusing on boards: now more women but some way to go. @AskNationwide has just prevented a customer from getting onto their board. #wato #bbcpm