Nationwide status: access issues and outage reports

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Letchworth Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Letchworth Garden City, England

The most recent Nationwide outage reports came from the following cities: Letchworth Garden City, and Luton.

City	Problem Type	Report Time
Letchworth Garden City	Transactions	11 days ago
Letchworth Garden City	Mobile App	20 days ago
Luton	Mobile App	2 months ago
Luton	Mobile App	3 months ago
Hitchin	Mobile App	7 months ago
Bedford	Website	7 months ago

Community Discussion

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Nationwide Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

• 
  Steve Attwood (@SteveAttw00d) reported 2 minutes ago from Ampthill, England

  @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 15 minutes ago from Luton, England

  @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

• 
  Ben Walsh (@BenjiBoyW) reported 23 minutes ago from Kimpton, England

  @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

• 
  Andy Sexton (@Andybedfordblue) reported 52 minutes ago from Bedford, England

  @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

• 
  Luke Swann (🦢) (@_LukeSwann) reported 57 minutes ago from Hexton, England

  @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

• 
  The Wife & Me (@thewifeandme) reported 59 minutes ago from Bedford, England

  @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 60 minutes ago from Luton, England

  Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joy Brooks (@JoyBrooks99) reported 5 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  Mark Sowton (@SowtonMark) reported 9 minutes ago

  @AskNationwide Having to come into branch to prove I am a human being, and then unable to report more than 1 fraud activity, even though there are 33. Couldn't report anything in app. Such a poor service, but I'm not surprised.

• 
  mind your own business (@Ankit20035) reported 10 minutes ago

  @AskNationwide lost a customer for good now will move all business to Halifax since you continue to discriminate customers

• 
  Gillian Perris (@GillianPerris) reported 12 minutes ago

  @AskNationwide I've been on hold on the phone for an hour and on hold with a chat bot for 30 mins who then cut me off and still no answer to my question. Poor customer services. Any ideas how I can speak to a real person to answer my simple question?

• 
  JD🇬🇧 (@littlemissj74) reported 12 minutes ago

  @AskNationwide daughter had her phone stolen this evening. You have made it more stressful by fact she had downloaded app to ipad to freeze bank account but too much security means she can't access her money. Ipad also won't let her call your lost/stolen!

• 
  Chris Murray (@CJM1871) reported 15 minutes ago

  @AskNationwide Are you having issues with your app? Trying to register my account on a new device but it keeps crashing

• 
  Alecs Caerdydd (@Alecs_Caerdydd) reported 21 minutes ago

  PIN reminder on @HalifaxBank app: open app, pin reminder ✅ PIN reminder on @AskNationwide: Open app, help, pin reminder, cannot do this on app - go to internet banking, enter customer number (no idea), back to app, find customer number (copy and paste not available), (1 of 2)

• 
  Karen (@mooramana) reported 25 minutes ago

  @GuruGryff @AskNationwide First Direct! Been with them since inception. Never had a problem always available always helpful

• 
  Wayne Robertson (@2024Wayne) reported 26 minutes ago

  @MartinSLewis @Zopa @AskNationwide Hi Martin, help required CAB no one available to help, complaints in with both Zopa and nationwide but they are both passing the buck. Zopa sent Nationwide money via Zap, the money was to an old nationwide account which is closed. I was told the

• 
  Sarcastic Fringehead (@Pragjag) reported 26 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.