Nationwide

Is Nationwide down in Letchworth Garden City, Hertfordshire, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Letchworth Garden City, Hertfordshire, England 01/20/2026 08:45

January 20: Problems at Nationwide

Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

  • SteveAttw00d Steve Attwood (@SteveAttw00d) reported from Ampthill, England

    @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

  • thewifeandme The Wife & Me (@thewifeandme) reported from Bedford, England

    @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

  • Andybedfordblue Andy Sexton (@Andybedfordblue) reported from Bedford, England

    @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireTipping4 Claire Tipping (@ClaireTipping4) reported

    @AskNationwide This would help me as I won't have to deal with computerised voice and its messages

  • curli Alison Bannister (@curli) reported

    @AskNationwide can I add guests to my travel ins policy via your website or do I need to call?

  • frsrgrrw Fraser Garrow (@frsrgrrw) reported

    @AskNationwide no, directly from your website

  • knoweuro Knoweuro 🇬🇧🇳🇴🇮🇸🇱🇮🇨🇭 (@knoweuro) reported

    There is absolutely no excuse for all these companies saying 'we are very busy' & putting you on bloody awful music for 15 minutes. If you have people WFH put them on the queues @AskNationwide

  • Timmy_Stringer Timothy Stringer (@Timmy_Stringer) reported

    @AskNationwide hello, I hope you can help! I set up a save to buy account back in 2019 and forgot about it until recently. Im trying to make a payment into it and start using it but I can’t find the sort code or account number to do so.

  • BenAshelford1 Ben Ashelford (@BenAshelford1) reported

    @AskNationwide OK. When you block my account online, can I still use cash points to withdraw? I'll need to withdraw when I move current accounts tomorrow. After 18 years with you I've finally had enough of this nonsense.

  • ChrisJGGrady Chris (@ChrisJGGrady) reported

    @AskNationwide Hi Nationwide - is your internet banking having some issues?? I can’t log in through the desktop

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    @AskNationwide It was my fault I didn't understand. It was my fault that I got stuck in between two parties. It was my fault I was a little bit exasperated. Your customer complaints team were without blemish. So you compensated me a little.

  • NessTyrrell NessTyrrell (@NessTyrrell) reported

    @AskNationwide Morning, I have standing orders set up to come out today but unfortunately there was an issue with my wages being paid. The money will be in my bank by midnight tonight. will they come out once the money is in or do I need to pay with bank transfer this week?

  • ChrisEyley Chris Eyley (@ChrisEyley) reported

    @AskNationwide been trying to open and switch and account with you for weeks. You’re digital services and customer service are beyond a joke and you can’t even make a digital complaint! Will be switching all my other products away from you rather than the other way now