Nationwide status: access issues and outage reports

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Letchworth Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Letchworth Garden City, England

The most recent Nationwide outage reports came from the following cities: Letchworth Garden City.

City	Problem Type	Report Time
Letchworth Garden City	Transactions	28 days ago
Letchworth Garden City	Mobile App	1 month ago
Luton	Mobile App	2 months ago
Luton	Mobile App	3 months ago
Hitchin	Mobile App	8 months ago
Bedford	Website	8 months ago

Community Discussion

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Nationwide Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

• 
  The Wife & Me (@thewifeandme) reported 13 minutes ago from Bedford, England

  @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

• 
  Andy Sexton (@Andybedfordblue) reported 18 minutes ago from Bedford, England

  @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 19 minutes ago from Luton, England

  Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

• 
  Ben Walsh (@BenjiBoyW) reported 20 minutes ago from Kimpton, England

  @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

• 
  Luke Swann (🦢) (@_LukeSwann) reported 34 minutes ago from Hexton, England

  @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 38 minutes ago from Luton, England

  @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

• 
  Steve Attwood (@SteveAttw00d) reported 52 minutes ago from Ampthill, England

  @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ivor Harper (@ivor_park_fin) reported 12 minutes ago

  @AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:

• 
  Teddy. C Youg (@TeddyYoug64898) reported 14 minutes ago

  @AskNationwide @_xnxnxs_ Every time any body posts a problem on any social media platform, your answer is DO YOU WANT TO RAISE A COMPLAINT.. What has happened to your company its absolutely ridiculous pathetic and to top it all really bad..

• 
  will east (@wileast) reported 14 minutes ago

  @AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?

• 
  Kerry Leigh Kavannah (@Kezleigh) reported 14 minutes ago

  @AskNationwide I seem to be having issues with payments on my card and just had a call from 0800 464 3139. Please can someone assist me

• 
  🌬️Yaga💨💨💨 (@Yaga_42o) reported 15 minutes ago

  today I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.

• 
  Big D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🇪🇺🏴‍☠️ (@Dmw84) reported 21 minutes ago

  @AskNationwide why am I now being prompted to use my card to transfer from my nationwide account to another of my accounts ive sent money to for years, with no issue? It doesn't make sense, and is incredibly frustrating.

• 
  Grey Blackstone (@GreyBlackstone) reported 24 minutes ago

  @AskNationwide any plans to change the online banking format again? The new one is awful, I hate that it’s missing a running total, and when I switch back to the old version it’s now horribly formatted and I have to swipe around to see the full details.

• 
  CJ © 📷 (@photo_cj) reported 28 minutes ago

  @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc

• 
  Hamilton (@Hamilton7543842) reported 29 minutes ago

  @TomHCalver I think prices are too high. Perhaps if they came down say 75%? All would be well again @AskNationwide

• 
  Barbara Rogers (@Barbarasreps) reported 30 minutes ago

  @AskNationwide Did you have a problem on Friday making payments or posting payments to accounts?