Nationwide status: access issues and outage reports
Problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Letchworth Garden City, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Letchworth Garden City, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Letchworth Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Nationwide
Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Nationwide Issues Reports Near Letchworth Garden City, England
Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:
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Steve Attwood (@SteveAttw00d) reported from Ampthill, England@AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.
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Ben Walsh (@BenjiBoyW) reported from Kimpton, England@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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Scott Griffwood 🏳️🌈 (@S_eastwood) reported from Luton, EnglandDreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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The Wife & Me (@thewifeandme) reported from Bedford, England@AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?
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Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England@AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?
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Scott Griffwood 🏳️🌈 (@S_eastwood) reported from Luton, England@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done
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Andy Sexton (@Andybedfordblue) reported from Bedford, England@AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Alyson Leitch (@Geordiesbird) reported@AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!
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Dáireo (@Alpha2007D) reportedDefo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇
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Claire McClean (@Claire__McClean) reported@AskNationwide Oh and despite what you are paying Dominic West a fortune to tell us on your adverts you are closing branches down. I no longer have any idea where my nearest one is!
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Mary (@maryphillips22) reported@AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?
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Carl Lamb 🐑 (@carllamby2010) reported@AskNationwide Still not working payments not going through
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𝐃𝐈𝐃𝐈 (@Elle2London) reportedI bank with them and in the 9 years I’ve been with them I’ve never received one kobo from them. @AskNationwide you’ve broken our bond 💔😭
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JaxquesRiviera (@JaxquesRiviera) reported@AskNationwide @Hmadtmts Could you dm me too as I have the same issue when trying to call about about an MSB1 error preventing me making payment on the nationwide app
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Diana Kimpton (@dianakimpton) reported@AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.
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kathleen reid (@independencekat) reported@MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.
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A S Rees (@reessandm) reported@AskNationwide Can't request pin reminder to access card reader