Nationwide status: access issues and outage reports

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Letchworth Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Letchworth Garden City, England

The most recent Nationwide outage reports came from the following cities: Luton, and Shefford.

City	Problem Type	Report Time
Luton	Transfer	8 days ago
Shefford	Website	1 month ago
Letchworth Garden City	Transactions	4 months ago
Letchworth Garden City	Mobile App	4 months ago
Luton	Mobile App	6 months ago
Luton	Mobile App	7 months ago

Community Discussion

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Nationwide Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

• 
  The Wife & Me (@thewifeandme) reported 5 minutes ago from Bedford, England

  @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 14 minutes ago from Luton, England

  Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

• 
  Steve Attwood (@SteveAttw00d) reported 19 minutes ago from Ampthill, England

  @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

• 
  Ben Walsh (@BenjiBoyW) reported 28 minutes ago from Kimpton, England

  @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

• 
  Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported 36 minutes ago from Luton, England

  @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

• 
  Andy Sexton (@Andybedfordblue) reported 36 minutes ago from Bedford, England

  @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

• 
  Luke Swann (🦢) (@_LukeSwann) reported 52 minutes ago from Hexton, England

  @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BigFatLion (@BigFatLion) reported 5 minutes ago

  @AskNationwide @SteveB2706 Terrible website now on a laptop. Only thing that saves it is the old version. Fully prepared to take you to the ombudsman for making banking inaccessible to dyslexics.

• 
  Ash Davidson (@AshDavidsonUK) reported 9 minutes ago

  @financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 10 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  Stu (@StuMcalister) reported 12 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

• 
  James Berkeley-Clarke (@JBerkeleyClarke) reported 15 minutes ago

  @Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap 🙄

• 
  Tina Raistrick (@tinamay1977) reported 17 minutes ago

  @AskNationwide I cant access the app, first lloyds now nationwide is down

• 
  Kate (@katelallyx) reported 21 minutes ago

  @AskNationwide trying to move money from my current account, using card reader etc but getting 'we're experiencing a technical problem' - according to your website though 'services are working normally' ?

• 
  3rd_Doctor 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💙💛🤍 (@JonPertwee1919) reported 23 minutes ago

  @AskNationwide Young lad with a disability, having difficulty opening an account and doesn't know why. Goes into your Goole branch - they can't help him and give him a number (seemingly a Head Office). Requires account details. Nice. How does he do that? Refer to the above.

• 
  Matt Leslie (@mattleslie74) reported 24 minutes ago

  @AskNationwide Your automated service is hopeless. Took eight minutes of being given the runaround & having to answer the same questions over & over before I got through. Also, your app (for Android) is not working when verifying a payment I've made to a third party.

• 
  Peter Fowler (@PeterGRFowler) reported 25 minutes ago

  @26Left @AskNationwide 1/2 James, commiserations of he result - I guess it wasn't a surprise. Looking at last year's AGM votes, it truck me that less than 10% of members voted and most of these went with the block vote. Combining votes for, against and withheld, the highest a candidate obtained was