Nationwide

Is Nationwide down in Letchworth Garden City, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Letchworth Garden City, Hertfordshire, England 01/15/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

  • thewifeandme The Wife & Me (@thewifeandme) reported from Bedford, England

    @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • Andybedfordblue Andy Sexton (@Andybedfordblue) reported from Bedford, England

    @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • SteveAttw00d Steve Attwood (@SteveAttw00d) reported from Ampthill, England

    @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GroomeH Peter Groome (@GroomeH) reported

    @AskNationwide Hi Lauren, update, received a letter from LVG, they are investigating. Website terms state if keys are damaged or lost customer may have to pay locksmith. My keys were in boot in tact. NW investigating too according to phone call. I’m not going away, just want expected service.

  • mumto3teens 2maddogs (@mumto3teens) reported

    @AskNationwide app not working properly. Not showing my mortgage account. And nothing wrong my end

  • SuccessfulHeels Anastasia (@SuccessfulHeels) reported

    @AskNationwide Hi -for the past couple of days I’ve been receiving emails from you intended for another person I don’t know relating to a mortgage application. It seems to be a genuine error and not scam / phishing attempt. I’m not and have never been your customer.

  • Labomber638 J18Bimmer (@Labomber638) reported

    @AskNationwide be wary of the switching service. You have to switch within 30 days. Nationwide completing switches outside the 30 days so they don’t have to make payment. Very Poor!

  • Nicolef1Penney Nicole Penney (@Nicolef1Penney) reported

    @AskNationwide I’m aware of that for goodness sake. I am trying to explain that I couldn’t even log onto the website and check my pending payments because it is not an option via the website. It is ridiculous that you can only check that via the app.

  • Ama03493809 Ama (@Ama03493809) reported

    @AskNationwide how do I close down an account using the app?

  • KazHolmes77 KH (@KazHolmes77) reported

    @joe2bideyin @AskNationwide I am having the same problem

  • ma_brooks Mark Brooks (@ma_brooks) reported

    @AskNationwide hi there. Is there a known problem with the mobile banking app? It keeps freezing when it starts up. I have deleted and reloaded it several times and it keeps happening. No issues with any other apps. I’m using it on an iPhone 7 with iOS 15.1

  • Nicolef1Penney Nicole Penney (@Nicolef1Penney) reported

    @AskNationwide … is ridiculous. That’s a website so I can’t imagine what your excuse is for that.

  • Tenerifetim10 Sunny Bhoy (@Tenerifetim10) reported

    @AskNationwide @EnglandFootball Why do you only support English Football ? - Nationwide my arse !