NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 01/17/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

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NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Jimbo65306423 Jimbo (@Jimbo65306423) reported

    @CorgiCoinFan @BTC_Archive I can't see anything accept for a pissing down London street with Natwest and Barclays on, help please?

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWestBusiness DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE

  • jain_edwards jain edwards (@jain_edwards) reported

    @TrotMessiah ah i see! was gunna say could have transferred you something but i guess you wouldnt be able to get at it. not much help, i dont know about natwest!

  • ste50efc ste50efc (@ste50efc) reported

    @mouthwaite @HSBC_UK I had the same experience with NatWest rude unhelpful staff 2hrs on the phone passed to 5 different staff 3 different departments and they still wouldn't help my 83 yr old dad with with a very basic request ! Yet they make billions #natwest @NatWest_Help

  • MartinRose2 Martin Rose (@MartinRose2) reported from Bristol, England

    @mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.

  • PositiveMoneyUK Positive Money (@PositiveMoneyUK) reported

    NatWest has increased its bonus pool to £298,000,000 - up 44% from last year. It also plans to close a further 56 bank branches this year, leaving some areas without any access to cash. For a bank majority owned by the public, NatWest isn't working in the public interest.

  • SimonNeville Simon Neville (@SimonNeville) reported

    NatWest chair Sir Howard Davies is asked on the media call if he plans to stand down following recent rumours he will. "Reports of my death have been much exaggerated," he says.

  • BTG_Advisory BTG Advisory (@BTG_Advisory) reported

    NatWest has reported pre-tax profits of £4bn for 2021, with this up from a £351m loss it made the previous year. The bank's net lending, including loans made via government support programmes, climbed 2.8% to £352.3bn, while full year net profits for 2021 reached £2.95bn.

  • Moley_2007 Andrew Jones (@Moley_2007) reported

    @NatWest_Help @mshamburt Update: the response from NatWest has been good, diolch am eich help

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWestBusiness DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE