NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 01/24/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • 02kk90 Khalid (@02kk90) reported

    @NatWest_Help This happened on the 2nd of September. The machine malfunctioned as it was about to issue the cash. NatWest sent him a generic email saying they have not been able to find any errors with this specific transaction. Are you kidding me? Shall I involve the police?

  • ToneTravels ToneTravels (@ToneTravels) reported

    Never had so much trouble as I have with @natwest today. I'll be changing banks as soon as I can. Disgusting service after banking with them for over 20 years.

  • 57FK66 Gene Maxwell (@57FK66) reported

    @PickardJE I run "membership" for a small Club, a number of members still want to pay by cheque, 3% do not have internet access either. Natwest has almost no branches in Scotland, I pay in cheques by posting them.

  • Fyeah_Crypto FYeah - Crypto💸🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Fyeah_Crypto) reported

    @TeddyCleps @Twittax4 I bank with NatWest and can withdraw and deposit to exchanges no problem, so not too sure what your issue is.

  • WillRayner__ Will Rayner (@WillRayner__) reported

    The Question Time desk makes it look like a really tedious argument has broken out in your local Natwest

  • fictoplasm Ralph Lovegrove // Fictoplasm Podcast 💙 (@fictoplasm) reported

    5hr round trip today to my dad's to basically help him sign a few forms and clear a printer jam and help him call Natwest for a better card reader than the POS they sent him. 4 separate road closures covered all permutations of the trip and added 2 hrs. **** you Swindon

  • Henni_Papenfuss Josh Timms (@Henni_Papenfuss) reported

    Nahhhh, so Natwest locked my accounts yesterday because of suspected fraud, rang me today I explained the situation with me moving out here. They've unblocked everything and are covering the transfer costs for moving money over. That's customer service for you! 👏👏👏

  • Pady_oFurniture Paddy O'Furniture💙 (@Pady_oFurniture) reported

    @HerreMorker @netflix If its something Natwest offer sign me up, great customer service and if I need to ring someone about a fraudster stealing my jab I can speak to a nice friendly person

  • RBS_Help Royal Bank (@RBS_Help) reported

    @giantlemon I understand, Fraser - new card are dispatched with 1st class post so your new card should be with you in 3-5 working days. In the meantime, you can use apple/android pay and after 48 hours you can use the mobile app to get cash at an RBS/NatWest ATM. - Rae

  • Grumpygoit99 ChilliPhil (@Grumpygoit99) reported

    I'm so far down, beginning to wish I hadn't bothered. That 7p interest from Natwest is starting to look good. Moved everything to stablecoin. It can dump all it likes now. *****