NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 12/13/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent NatWest outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Login
United KingdomEnfield Town Login
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLuton Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • DamnCoffeee Matthew 🦔 (@DamnCoffeee) reported

    Natwest bereavement service are ******* HORRENDOUS. Just plain liars.

  • traceykemp78 Tracey Kemp (@traceykemp78) reported

    @martinlewis been trying to access child trust fund from @natwest thousands of teenagers are having no luck,can’t speak to anyone on the phone or in branch!so frustrating.what can we do about it please help

  • Jeffaruni Jeffaruni (@Jeffaruni) reported

    The support centre for @NatWest_Help is so beyond useless that it might as well not exist. I need to call someone to verify for Google Wallet but can I do that? Can I ****. Thanks NatWest.

  • JustAmyJ Amy (@JustAmyJ) reported

    @MoneySavingExp NatWest/RBS have coin machines for account holders with no fee or ask bank for coin bags & get counting, can only pay in so many bags at a time but will help with the carrying 💰

  • DSpenceComedy Donna Spence Comedy (@DSpenceComedy) reported

    @NatWest_Help Natwest must remember we are the customer they cannot bully all of us, you can FOOL PEOPLE SOME OF THE TIME NOT ALL THE TIME. So please tell me who I can speak to to get What I need to suit my needs I have been a customer over 30 years.

  • mylesogorman Myles O'Gorman (@mylesogorman) reported

    @NatWest_Help Hi I'm not a NatWest customer but I've been receiving emails and statements to my email for a customer with same first name but different surname. Can you help resolve please?

  • zafarmir6 zafar mir (@zafarmir6) reported

    @NatWest_Help @Stallulah2 NATWEST had no grounds whatsoever to deny me access to MY MONEY. What on earth is the world coming to when a genuine law abiding individual who works for a living pays thousands in VAT & TAX to HMRC is then subject to being denied access to his own money. I am utterly disgusted

  • nat78262144 nat (@nat78262144) reported

    @traceykemp78 @MartinLewis @NatWest Had the same problem. Hours on phone. Online system doesn’t work. Then started asking for utility bills as proof of ID. He’s 18 and disabled! We gave up. They made it impossible to get your money. Over £800 lost.

  • cherylmcnay1 Cheryl McNay (@cherylmcnay1) reported

    @nsandihelp Hi -I made a payment out of my NSI savings account into my Natwest account. It was supposed to be next day (today) but this has not been received. The money has gone missing- please help.

  • SJaneBernal Jane Bernal 🌈 (@SJaneBernal) reported

    Why would anyone want to use NatWest app rather than online banking? Phone rather than computer screen harder to use, need for passcode in addition to customer number, PIN & password, variable mobile reception in Cornwall are all disabling. Any known advantages?