NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 01/06/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Transactions (27%)

    Transactions (27%)

  3. Mobile App (23%)

    Mobile App (23%)

  4. Login (18%)

    Login (18%)

Community Discussion

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NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • niwirubo niwirubo (@niwirubo) reported

    @ibrahimyussop Natwest are fuckshit if my father enters his log in details wrong it's a 30mile round trip for me to reset it at a Natwest bank cash machine.

  • MaxineKMorton Maxine Morton (@MaxineKMorton) reported

    @CooperativeBank surely if I'm sent funds from a coop acct to my coop acct, it should be instant? Why does it always take until the next working day to arrive (sent Fri so I won't see it until Tues), but everyone else they sent money to sees it immediately? Natwest for example

  • danieIwright dan (@danieIwright) reported

    natwest blocked my halsey vinyl payment and now my orders been cancelled and it said to reorder but its sold out on the site . can this day get any worse

  • daniellechaters Danielle Chaters (@daniellechaters) reported

    Really sick of businesses still using covid as an excuse to provide a terrible service! Natwest are either no longer open Saturdays or those open aren’t allowing withdrawals or transfers as there aren’t counter staff ‘for their safety’. Does covid only come out on weekends?! 🤬

  • walterkong Walter Kong (@walterkong) reported

    @MoneySavingExp my current H2B ISA with HSBC reducing interest rate 1.75 to 0.75% Barclays offer 1.25 %, Natwest 1% but non of them in branch knew how to transfer in. All they know is the product been no longer available. Nor both bank website is any good giving further info.

  • TattooedMammy Adie Drury (@TattooedMammy) reported

    @NatWest_Help This is the second time I have set it up - Natwest keep declining it because I haven't signed something. So how is calling up going to help? Why are you being so bloody awkward? I have had my Natwest account since 2003 and never had a direct debit refused for needing a signature

  • strathcsi Felicity Carlysle-D (@strathcsi) reported

    @NatWest_Help just tried to set up Garmin Pay and found that my NatWest card isn't accepted (along with quite a lot of other banks) do you know if there are plans to support this feature in the future, my phone doesn't have NFC and wanted to be able to pay on the go.

  • AnWiBu Andrew Bucknall (@AnWiBu) reported

    @gofundme @NatWest_Help Hi guys! I have (at least) two people trying to donate to my fund but not been able to. It appears to go through, then doesn't. They both bank with NatWest. What's the issue guys? Please sort so they can support my chosen charity @sustrans Thanks!

  • Marta71280791 martasiwka (@Marta71280791) reported

    @NatWest_Help NatWest shutting accounts of thousands of people without a warning or an explanation. This is outrageous. Holding the funds and giving a s*** about the fact one has lost access to their living income.

  • jay_kay30_ James (@jay_kay30_) reported

    The NatWest app isn't working on my new phone which is just ******* fab.