NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 12/11/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent NatWest outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Login
United KingdomEnfield Town Login
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLuton Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • IanOnFilm 🇬🇧🏳️‍🌈📽💿Ian Smith (@IanOnFilm) reported

    It’s a week since an ATM grabbed my bank card, rebooted after asking for the PIN and gave nothing back. STILL waiting for the replacement card that NatWest promised “in 5-7 days”. No Black Friday for me! Terrible timing.

  • gempercival Gemma Xx (@gempercival) reported

    @NatWest_Help disgusting customer service today over two hours on hold to various customer service reps to be cut off each time, not one returned my call and promising each they would if we were to be cut off !! I look forward to hearing back from you !! #natwest #natwestbank

  • Matthewpacker78 Matt Packer (@Matthewpacker78) reported

    @ThreeUKSupport I don’t have another phone to hand, but this iPhone is only 5 weeks old as is the Sim. Problem I will have is when I’m home it won’t be an issue, only in Uxbridge. I was in Natwest this morning and I had not one bar at all.

  • safemoonsimon Safemoon Simon (@safemoonsimon) reported

    @SafeMoonSpurs hi Roy. For some reason Apple Pay with NatWest isn’t working. I have a Monzo account. Will try that tomorrow when I have had some sleep. Thanks for your offer of help.

  • futureretro777 Paul (@futureretro777) reported

    @barclays why can't I pay my bills with my VISA debit card? Twice in the last 12 hours transactions have failed, forcing me to use a credit card instead 🤨 Card activated, some payments go through, some don't. Don't have this issue with Natwest 😔

  • hayleylbar Hayley Bartlett (@hayleylbar) reported

    @NatWest_Help At no point in the chat was i informed that your messaging service is not an instant messaging chat and i was never informed it was! I’ve wasted the entire evening trying to sort an issue and got nowhere. May as well telephone Natwest in the morning!

  • Chris_Adams84 Chris Ⓥ (@Chris_Adams84) reported

    @NatWest_Help @sophb66 Sorry to jump on this thread, but I’m in the same position with my mortgage! I was told by NatWest on the phone on Friday that I am unable to access an account online with NatWest as it came from Metro Bank, and that my only way to manage it is by phone. Is that not the case?

  • dazk55 Daz Keelor (@dazk55) reported

    @NatWest_Help not good enough... 28 years banking with NatWest down the toilet..

  • nf3xn 🌗 プラネットマジック 🎶 (@nf3xn) reported

    You're doing a terrible job. All of you. Go home hang your heads in shame but especially natwest security absolute garbage anti-patterns. Site is unusable and it's not even down.

  • gem3105 Gemma Lowry (@gem3105) reported

    @itvMLshow I had a paid account with NatWest. I didn’t request it. I started getting charged in 2005 & only realised in about 2015! Problem was I didn’t check my account back then. I know - I’m a fool! Made a claim in 2015 and they said they would only refund payments for 1 year