NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

No problems detected

If you are having issues, please submit a report below.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 01/31/2026 14:20

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (24%)

    Login (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • back2mani P (@back2mani) reported

    Not being able to access your account with your bank is sick natwest is losing it

  • MorrisJonathan Jonathan Morris (@MorrisJonathan) reported

    @Fasthosts @FHTechTeam To clarify: This issue has been apparent for well over 2 years but has recently started to become worse. There appears to be some sort of outbound filter which is not allowing a variety of random emails (including from Natwest, Local government and others) to be forwarded.

  • crpt__fg____ crptfag (@crpt__fg____) reported

    @TakeFive yeah like stasi - in natwest or nationwide block peoples account for no reason and dont even provide a telephone number or anything to get in touch! disgrace!

  • jbthebrand Jon Burrell (@jbthebrand) reported

    Hey @NatWestGroup, it looks like you’ve stolen my pension money, and your pension admin team is flatly refusing to help. Does anyone at NatWest care enough to at least try to help?!

  • cgdizon1985 Ian Mark Dizon (@cgdizon1985) reported

    @lxkozade @NatWest yep! like now i need to send an emergency money and i can't even send even though i'm using western union. it's like the whole banking system is down and no one can do transaction! 🤬🤬🤬

  • lxkozade Luko 🎈 (@lxkozade) reported

    @natwest please stop shutting down the app at night. It’s actually very dangerous

  • Moxhey Maureen Wilson (@Moxhey) reported

    Anyone else have problems contacting NatWest 24/7 Homecare Emergency Services today? Complete shambles!

  • JonMagicman Jon Pepper (@JonMagicman) reported

    @Jelliott147 @NatWest_Help I'm having the same issue. Why can't I default to the card reader instead so there's another option? Finding more and more reasons to leave natwest after 21 years of loyal banking.

  • TweetLorimer Matt Lorimer (@TweetLorimer) reported

    @otherJaneFallon Went to uni until 2010 and did a degree in surveying.... then i got a job at RBS/Natwest and worked in change, did lean six sigma etc, then it got restructured and got a job in digital/online & app banking. Since 2016 worked in 3rd sector and Civil Service

  • SharonHemmings5 Sharon Hemmings (@SharonHemmings5) reported

    @NatWest_Help Been trying to approve a transaction all day as an error message comes up so can't approve in my app.Was told by someone at NatWest this morning that this is an issue that is being worked on.Are there any updates regarding this?