NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 01/12/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (25%)

    Login (25%)

  3. Transactions (22%)

    Transactions (22%)

  4. Mobile App (16%)

    Mobile App (16%)

Community Discussion

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NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • eddedmondson Edd Edmondson (@eddedmondson) reported

    Really pissed at @natwest. Other half has had huge trouble getting new debit card to work. Then it gets nicked and the thief has no trouble emptying the account using contactless. We'll get it all back but she's just had crap service before and after.

  • thea_haldane THEA haldane (@thea_haldane) reported

    Shocking service from @natwest silver travel insurance.

  • NatashaCoulter3 Natasha Coulter (@NatashaCoulter3) reported

    i hate natwest but cant change my bank acct til in control. natwest just blocked a certain website...not even mother or john can get an item on it either as blocked the website.

  • ranj_ran ranj ran (@ranj_ran) reported

    @NatWest_Help is there any issue with NatWest mobile banking app for Android? Can’t see Credit Card account loading at all.

  • Northernlass71 Northern Power Mouse 🌹🇪🇺 (@Northernlass71) reported

    Asda and not them, even though their app closes randomly, is very slow and glitchy and doesn't register the debit in my bank account balance on the NatWest app. Please could you look into this and let me know if this is an Asda issue or a NatWest issue? Quite frankly I just want

  • Rafmcd Rafael McDonnell (@Rafmcd) reported

    @MartinSLewis I would like you to tackle the issue of Banks Travel Insurance Policies with packaged accounts.They are not fit for purpose. My Natwest Black one has refused to pay out on a flight cancellation as they say they do not cover "Operator Cancellation" ie. the airline

  • LucyJDawson Lucy Dawson (@LucyJDawson) reported

    @NatWest_Help ATM ate my debit card in France and didn’t withdraw the cash but the money has gone out of my account, please help? #natwest

  • jamesbwfc James Sutton (@jamesbwfc) reported

    @northernassist I have managed to buy via the website and they have auto synced down to my app. However, this isn't really workable in the long term. Why is the Northern app asking me to authenticate the payment when it's for only £4.70? Who is causing this, is it Northern or Natwest?

  • Traducesar Cesar Ayala (@Traducesar) reported

    @NatWest_Help I'm trying to withdraw funds from my Natwest Help to Buy ISA to my current account at another bank, but doesn't let me.

  • ydvkpd D (@ydvkpd) reported

    @mufaddal_vohra Look at @flintoff11 how he tried to block @ImZaheer while that first run. No doubt why he everytime got tight slap on his face by Indian team... whether it was NatWest final or it was Yuvi's 6 6s...