NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 01/20/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Crozzy1971 Crozzy (@Crozzy1971) reported

    @FishMcneill @bobmatt My lunchtime PB as a teen was working in the NatWest on Katherine Street. Left at 1pm, had 4 pints and a bottle of Lowenbrau in The Forum, walked back to queue for a sandwich and was back at my desk for 2pm. I was mortalled and good for nothing.

  • DCartload Doctor David Cartload (p a r o d y) (@DCartload) reported

    @k1610baker I use the Natwest app. Never been asked to use anything other than PIN to login and carry out banking transactions - even ones for more than £500.

  • Harris7Andy Andy Harris (@Harris7Andy) reported

    @NatWest_Help @decappeal Just starting the weekend without any access to my money after NatWest blocked my account over a week ago without any explanation. Running out of people to borrow from. NatWest sent me a bill today for an unpaid direct debit????

  • salma1555 Salma (@salma1555) reported

    Ugh, why are NatWest like this? Trying to find a branch that is open on Saturday with staff actually working on the counter is non existent!

  • ChizzyVII Ozymandias 👑 (@ChizzyVII) reported

    Whenever I’m feeling down I open my NatWest app. Life ain’t so bad.

  • Harris7Andy Andy Harris (@Harris7Andy) reported

    @NatWest_Help @decappeal NatWest have blocked my account for over a week now. No information available, can’t access my money, customer service rubbish

  • Harris7Andy Andy Harris (@Harris7Andy) reported

    @NatWest_Help After 30 years with NatWest my account has been blocked. I have had no notification from the bank, I have no access to my funds,and I am now incurring costs for direct debits not being paid, and I have no means of paying every day living costs

  • shenaz_c SC (@shenaz_c) reported

    @Rosiesdva Natwest. As perp works for them, is able to do things he wouldn't be able to do if he didn't i.e get his colleagues to cancel debit cards/access accounts leaving no trace etc. I keep saying this but what have banks put in place for when the perp works in the bank? #FinancialAbuse

  • MarkLtweets Mark (@MarkLtweets) reported

    @M1k3_16 but I bet you'll be in the shop over the bank holiday, businesses have to continue to run, staff have various options such as working alternative days or holidays just like any other business, might be a bank hol but natwest will have staff working.

  • AtomixApps Atomix Apps (@AtomixApps) reported

    @MusticlesTGreat @NatWest_Help Try using a VPN to connect to UK. Happened to me recent trip to California. Not a NatWest issue but USA networks have some sort of DNS based protection that might tamper with NatWest app certificates.