NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 01/15/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (26%)

    Login (26%)

  3. Transactions (20%)

    Transactions (20%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • CambridgeAimee Aimee is Living Through An ABBA Era (@CambridgeAimee) reported

    NAW GUYS SO I PHONED THE NUMBER THIS GUY TOLD ME TO PHONE AND IT ISNT EVEN THE RIGHT BANK??!!??? I DONT WANT TO SPEAK TO NATWEST WTF

  • 57FK66 Gene Maxwell (@57FK66) reported

    @PickardJE I run "membership" for a small Club, a number of members still want to pay by cheque, 3% do not have internet access either. Natwest has almost no branches in Scotland, I pay in cheques by posting them.

  • lindaevans_1 linda evans (@lindaevans_1) reported

    Absolutely disgusted with @NatWest my account has been hacked, @NatWest won't help with in bank or fraud squad. I've been a customer for over 35 years. 🤬

  • Ganesha98080111 Ganesha (@Ganesha98080111) reported

    @NatWest_Help Help doesn't mean help when it comes to Natwest. Remember folks profit before customers always comes first.

  • KahrmanLisa Lisa Kahrman (@KahrmanLisa) reported

    Natwest bank. I have tried and tried to sort out my google pay to enable contactless. Been into branch twice, spoke to tech support and messaged you from the app but to no avail. Need to change bank

  • WillRayner__ Will Rayner (@WillRayner__) reported

    The Question Time desk makes it look like a really tedious argument has broken out in your local Natwest

  • RBS_Help Royal Bank (@RBS_Help) reported

    @giantlemon I understand, Fraser - new card are dispatched with 1st class post so your new card should be with you in 3-5 working days. In the meantime, you can use apple/android pay and after 48 hours you can use the mobile app to get cash at an RBS/NatWest ATM. - Rae

  • ToneTravels ToneTravels (@ToneTravels) reported

    Never had so much trouble as I have with @natwest today. I'll be changing banks as soon as I can. Disgusting service after banking with them for over 20 years.

  • Nauman_Choudry N A U M A N (@Nauman_Choudry) reported

    @HSBC_UK Had 2 payments into my account that aren’t showing? I’ve sent money to myself from another account that is showing, are you aware of these issues? The 2 other banks are Natwest/Barclays.

  • JessWalker_ox Jess Walker (@JessWalker_ox) reported

    @MikeBaxter10 A lot of banks are advertising for working from home staff - last I heard it was Metro, NatWest, Halifax and Virgin I think xx