NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 01/11/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Transactions (21%)

    Transactions (21%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (18%)

    Mobile App (18%)

Community Discussion

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NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark_Mendonca14 Mark (@Mark_Mendonca14) reported

    @asakeoofafrica Please Sir any money would help but have Natwest Bank Only. 89319087 60-17-21

  • PhilHumber1 Phil Humber (@PhilHumber1) reported

    @jaybo312 @OWS1892 NatWest blocked me from buying a second hand car from a main dealer, and this was a few years ago. They blocked my whole account,I couldn't even login to the app to contact them. It certainly happens.

  • AcgbPetrus Álvaro Pétrus (@AcgbPetrus) reported

    @NatWest_Help @TeamGB I've been trying to contact the bank for a few days now. Ever since they changed my credit card from Sainsbury's to Natwest, it's been a horrible experience. I can't get help by any means, whether by phone, here on Twitter, or through the bank's chat, all of which are terrible.

  • tjer222 me (@tjer222) reported

    @KrYpt923317 @NatWest_Help I managed to speak to #natwest credit card support today (took 1/2hour on hold) Told that my credit card account wouldn’t have been transferred as I’d not phoned to request it transferred (????). It will be 24 hours and my account should be visible. I hope so

  • RetroDerezzed Retro Derezzed (@RetroDerezzed) reported

    @JAMOGRAD I wish I had kept the extremely sinister letter I received from NatWest, demanding immediate payment of the £5 their incompetent systems allowed me to overdraw without notification, warning, or knowledge. I was 14/15 I changed banks the next day. They lost a customer for life.

  • PeaceIsExpensiv Pepe Le Peugh (@PeaceIsExpensiv) reported

    @mar80549 That's Lucy, she works for natwest in Brighton... Wtf is this bullshit???

  • tjer222 me (@tjer222) reported

    @beckki123 @NatWest_Help I managed to speak to #natwest credit card support today (took 1/2hour on hold) Told that my credit card account wouldn’t have been transferred as I’d not phoned to request it transferred (????). It will be 24 hours and my account should be visible. I hope so

  • SurinderRehal Surinder (@SurinderRehal) reported

    @NatWest inaction again for 3rd time this week. Blaming Sainsbury’s customers. It’s becoming a joke and they are becoming worse by the day. Just need to employ more staff and would sort a lot of their issues out.

  • tjer222 me (@tjer222) reported

    @NatWest_Help yesterday I was told via phone that I would be able to manage my Sainsbury’s credit card via the NatWest app. But that’s not the case. This is utterly unacceptable. I’m not the only customer complaining that the smooth transfer has been anything but. @TheFCA @FT

  • F1foundation1 The savvy squire (@F1foundation1) reported

    @RupertLowe10 What we are waiting for Rupert my old fruit is for you to pop down to the high street, nip into Natwest and withdraw the almost 50 billion your little plan will cost. What, you mean you haven't got 50 billion. Ill give you the money myself if you can guess my next question.