NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 02/16/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (19%)

    Mobile App (19%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Alexxa1974 Alexandra Wingrove (@Alexxa1974) reported

    @NatWest_Help @NatWestGroup I find it really unprofessional that you wait on hold for ages for your mortgage team and then as your call gets answered the agent cuts the call off. This has happened twice today. I actually expected better customer service than this from NatWest!

  • david52010 David Green (@david52010) reported

    @NatWest_Help If money worries cause me stress, I’ll open an account with a bank who’ll be there to speak with me face to face. NatWest on the Isle of Wight are a let down with low customer service levels.

  • MG___iles MG___iles (@MG___iles) reported

    Is there a problem with your app? Or is just me? @NatWest_Help #Natwest

  • afcbbeachboy Nick Smith (@afcbbeachboy) reported

    @TommaxMw I have been a customer of @natwest all my working life but it’s no longer a bank for working people . I find myself using the post office more and more . Nat West is not fit for purpose , there are other cheaper alternatives which give better service now .

  • bumaknows ⚡️Buma⚡️ (@bumaknows) reported

    @LukeGromen Same here in the UK with Natwest. Recent announcement of their intentions not to support.

  • johnellison John Ellison💙 ♿️ 🇵🇸 🦉 SWFC Blues Guitarist (@johnellison) reported

    @Ocado @NatWest_Help It should be good again now, it's a problem with @NatWest_Help is there a way to set up a standing order for Smart Pass? as this seems a monthly issue NatWest won't fix?

  • Madge21720868 Madge (@Madge21720868) reported

    @CooperativeBank Hi ive been with you for 20 yrs but today I opened an acct with @NatWestGroup as the service is awful! cant access my own money! ap is always broken! not sorry to leave. now get the ap working so I can transfer my cash to Natwest and close my acct with you

  • Stephen46307644 Smudge (@Stephen46307644) reported

    @cafthered @GlennAirey @ColdHandsHeart Got some funny looks when I took the bottle in Natwest yesterday to help pay the gas bill.

  • JohnTavistock john tavistock (@JohnTavistock) reported

    why is natwest on line banking so awful

  • AndreaWilletts1 Andrea Willetts (@AndreaWilletts1) reported

    @janib_19 @CooperativeBank Natwest..think its 200 for swapping and I do all my usual banking with them and have never had an issue.