NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 11/08/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Login (25%)

    Login (25%)

  3. Transactions (17%)

    Transactions (17%)

  4. Website (17%)

    Website (17%)

  5. Withdrawals (8%)

    Withdrawals (8%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent NatWest outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomEnfield Town Login
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLuton Mobile App
United KingdomLondon Login

Community Discussion

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NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Mg20i Robert welch (@Mg20i) reported

    @AmazonHelp There is a verification problem on NatWest Debit cards and twice I have phoned and spoke to yourself with zero help. 😡

  • Hiro1984UK Michael (@Hiro1984UK) reported

    @NatWest_Help Hi Cathy. No VPN but I do use AdBlock Plus. However the issue has occured on my local councils' payment platform - a site which I've got whitelisted. Having spoken to them it seems I'm not the only Natwest/RBS customer experiencing problems specifically with Chrome.

  • Bobc84 Bobby C (@Bobc84) reported

    @Barclaycard You need to sort this out, not me. I am trying to pay my bill on your website and your system is causing the payment to be declined. Natwest do not have an issue as we can make payments to other companies as already stated.

  • datadili volume ticker (@datadili) reported

    NatWest Group plc traded 42% above average volume, $NWG closed down -3.84%

  • munsterman Steve M (@munsterman) reported

    @NatWest_Help Cannot get through to call centre and CORA is unavailable. Is there a big issue at NatWest?

  • melsypop Melissa (@melsypop) reported

    @NatWest_Help is there an issue with payments being sent from NatWest to other banks today? I’ve been waiting for a payment from a NatWest account to my TSB account since Friday and it’s not been received yet?

  • JoshAHobbs Josh Hobbs (@JoshAHobbs) reported

    Smarterscout got me all fired up. Sent some sweaty messages to NatWest’s customer service bot because it couldn’t understand I was telling them my debit card wouldn’t register for Apple Pay on my new phone and kept telling me they couldn’t find any declined transactions

  • TelecomsPaul Paul Jay (@TelecomsPaul) reported

    @firstdirecthelp Can you run this past your app developer team as none of my other banking apps have issues since update. Monzo, Natwest, and all the competitors work with no issues.

  • Hiro1984UK Michael (@Hiro1984UK) reported

    @NatWest_Help Hi - It's not an issue with my account, it's clearly an issue with the payment authentication you've rolled out that necessitates using the app. As stated, lots of examples on, for example, the Royal Mints facebook page of other natwest customers having the issue. Only in Chrome.

  • markthornton01 mark thornton (@markthornton01) reported

    Account very bad customer service I have banked with natwest for years but after that conservation I feel like looking elsewhere I called 0800 0514193 so unhappy with natwest right now