NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 02/07/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (23%)

    Login (23%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenHDyson Steven Dyson (@StevenHDyson) reported

    Yesterday I gave my card details to a fake NHS COVID website following a fake COVID alert. They then had the audacity to ring me pretending to be NatWest's fraud team to transfer my accounts to new ones. Be careful. Thanks to the real @NatWest_Help who were excellent

  • evelyndalton7 Evelyn Dalton (@evelyndalton7) reported

    @Natwest I've been trying to pay a bill for @virginmedia but it keeps saying SCA Soft Decline?? Help please x

  • teexboos T • M A R T I N 🌻 (@teexboos) reported

    @NatWest_Help • the biometrics facial recognition. is. terrible. worst invention ever. would really recommend you sacking the individual responsible. #natwest

  • Trueface121 Truth Matters (@Trueface121) reported

    @NatWest_Help Would close my account with NatWest , duplicate payments , no support, You ask refund for your money once day they tell yiu , will get refund tomow and next day they say it will be auto fixed. Theifs . Managers like Jamie don't even want to spk about this

  • David46544024 david (@David46544024) reported

    @sbk hello can't withdraw with my natwest debit card please help me.

  • mmPandiculation Cory Donoghue (@mmPandiculation) reported

    @EddDaze11 @Morcia happened to me with natwest. safe to say they also lost a customer & the woman even said ‘i agree its wrong, keep investing’ the banks are shitting themselves.

  • dunne_simone Simone Dunne (@dunne_simone) reported

    @NatWest_Help never has a company Made me feel as worthless as natwest have. Well done you won, I'm broken. I have nothing left in me. My daughter is clearly not going to get her nursery money back so I cannot now do my job and this is down to your error. But you don't give a fck

  • mandymacara Mandy Macara (@mandymacara) reported

    Worst service ever at Natwest Wimbledon. Been waiting to be served for 20 mins. Queue not moving. All the manager can say is ‘it’s Friday afternoon, nothing i can do. I totally agree it’s not good enough’. Sort it out Natwest!! @NatWest_Help @NatWestGroup @NatWestComm

  • Trueface121 Truth Matters (@Trueface121) reported

    @NatWest_Help Will close my account and would not recommend NatWest , worst customer service ever . Called 5 times in 5 days , promised refund for payment then call hanged up since each advisor tells a different story . Managers hiding behind dont want to talk. I rather move to HSBC or Barclay

  • gforcedme G (@gforcedme) reported

    @NatWest_Help trying to get hold of NatWest platinum travel services been on hold again over 3 hours in total so far #help #natwest