NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 02/08/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (23%)

    Login (23%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Lava087 Simon (@Lava087) reported

    @NatWest_Help is there anything I can do when I've placed an online order using my NatWest debit card and the website used hasn't sent me my goods and then when I've just looked up reviews, it's showing as a scam website that takes payment and never sends goods 🤦🏼

  • braddels Brad Mace ™ (@braddels) reported

    @NatWest_Help i can't remember my login details, go to reset them as a mortgage only customer and you ask for my Natwest bank account or debit card number. i'm a mortgage only customer...

  • guiseppa_40 j kelly (@guiseppa_40) reported

    @MartinSLewis Good evening. Are banks allowed to ‘serve notice’- 30 days, telling you you wont be able to bank with them any longer and refusing an explanation? Long standing customer, don’t owe them a penny, nil dodgy #rbos #natwest

  • yakalot2 yaknottocs (@yakalot2) reported

    @WhichMoney Similar problem with NatWest. They took months (after Grant of Probate received) to release bank funds, with no reason. (Took many hours of letters & phonecalls to get resolved). Yet they managed to use cheque to pay off mortgage, sent with Grant of Probate, immediately!

  • Chaz_Miller Charlie Miller (@Chaz_Miller) reported

    @NatWest_Help been attempting to set up online banking for our PC for months. Completed the application, all parties signed online & had a letter to say it can’t be processed because my email address doesn’t match your records? I’m not a NatWest customer so whose records? Argh 😡

  • crocsandsocks78 Beardymcbeardface. (@crocsandsocks78) reported

    Discovered last night that @Natwest has locked my bank account without any notice. Tried talking to them but apparently their staff dont know. Any ideas on how to proceed? Have no fuel and now a days pay down already.

  • Chaz_Miller Charlie Miller (@Chaz_Miller) reported

    @NatWestBusiness been attempting to set up online banking for our PC for months. Completed the application, all parties signed online & had a letter to say it can’t be processed because my email address doesn’t match your records? I’m not a NatWest customer, so frustrating!

  • sarahbear3333 Sarah💜 (@sarahbear3333) reported

    @crocsandsocks78 @NatWest Have to go in to a branch and sort it. Tell them you are going to complain to the banking ombudsman and claim compensation for your missed wages. Do you have access to money from anywhere else ?

  • crocsandsocks78 Beardymcbeardface. (@crocsandsocks78) reported

    @sarahbear3333 @NatWest Nope. Haven't got enough fuel to get there and back. Single bloke and one income that i cant access.

  • GAxtellPowell Georgia Axtell-Powell (@GAxtellPowell) reported

    @NatWest_Help Hi. I’m trying to book a holiday but when I click on the notification for transaction approval on the NatWest app and log in to the app the ‘approve transaction banner’ isn’t appearing on the Home Screen. Is there an issue? I can’t book without it. Thanks