NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 01/23/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • jennybeann12 Jen (@jennybeann12) reported

    You know you look like **** most of the time when your banking app Face ID doesn’t work when you’ve got a face of make up on. **** you natwest I like being basic.

  • thedoc14 thedoc (@thedoc14) reported

    @dgwbirch You, because you know it's dodgy, or if you don't know it's dodgy NatWest because they are selling an unsafe service to an unsophisticated customer, or if not it's the Payee bank for dealing with a fraudster

  • carolynhink Carolyn Hink (@carolynhink) reported

    @mattfrei @EE @kevinbacon Reading this while in a call queue with NatWest for two hours. Waiting now just out of curiosity as to what the agent has to say when I let go of my bottled up thoughts mostly about the most bloody awful music I have ever had to listen to.

  • Reiswekker1 Reiswekker (@Reiswekker1) reported

    @dgwbirch Natwest can’t help that their logo is misused. Destination back has accepted a fraudster as a client and will hold the illegally earned funds, so they are in a position to do something. The ISP? Nope. You? Certainly, why would you click on links? 😌

  • AussieGoob AussieGoob (@AussieGoob) reported

    @LloydsBank I can't log into it... Because I can't receive that automated call properly. It calls. I answer. It hangs up before it even speaks. I'm stuck here. I cannot access my account. I'm getting very frustrated. At this rate when I get back in I'm liable to move my money out to NatWest

  • EstalaChark Esta Charkham (@EstalaChark) reported

    @NatWest_Help I notice that NatWest CEO Alison Rose wants to support women led businesses ... well this woman is only experiencing heartache and aggravation from Nat West. Will somebody please respond to me and sort this out.

  • AlexLeicesterUK AlexLeicester (@AlexLeicesterUK) reported

    @Life_Disrupted Have you ever tried to call NatWest's customer service line to do a bank transfer? The MINIMUM call waiting period is six years!

  • AgentCas73 Chrissie. (@AgentCas73) reported

    Online banking with #Natwest is impossible. Getting access to an account online is awful. There's too many questions asked and it's my frigging account and I can't get in. Thinking of going to a new bank.

  • camjackherb CJ Frazier (@camjackherb) reported

    @NatWest_Help Your website claims the Natwest Credit Card has no foreign transaction fees, but when I click on the summary box it says there's a 3% handling fee for cash withdrawals. Will I be charged for withdrawing money from the credit card in a foreign country or not? TIA.

  • gingerninja1974 Ninja Archimedes (@gingerninja1974) reported

    @NatWest_Help why can I (and clearly lots of other Twitter users) not access my Credit Cards on the NatWest app? Very inconvenient! Please reply.