NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 01/03/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (29%)

    Transactions (29%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (24%)

    Mobile App (24%)

  4. Login (19%)

    Login (19%)

Community Discussion

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NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisofCarr Web Dev (@ChrisofCarr) reported

    @NatWest_Help I need to change the spelling of my first name on my NatWest account which has not been a problem since now. I simply need to change it from Christoper to Christopher. What documents do I need to provide and can I do this online?

  • a1774910945090 a (@a1774910945090) reported

    @NatWest_Help When setting up an adult bank account for the first time for the Child Trust Fund but don't have access to any proof of address besides the letter confirming the fund directly from Natwest, can this be used?

  • strollingby alium (@strollingby) reported

    @NatWest_Help NatWestGroup my father, 93 years old a loyal customer of over 72 years being blocked by NatWest for a straightforward payment . Spent over 1.5hrs on call and NatWest will only accept fax machines as a form of delivery. Utter disgrace.

  • BuyersReport Buyers Report (@BuyersReport) reported

    NatWest repeatedly blocking authorised #crypto payments unless customer visits a branch. Customer has confirmed acting freely, no fraud, no coercion. It’s customer's money, their account, their choice. Why should customers be denied fair access to their own funds? @NatWestGroup

  • FooCarm Carmen (@FooCarm) reported

    @NatWest_Help I am unable to access any of my funds in my NatWest accounts because of the Sainsbury's loan merge. Online banking requires the app for authentication & can't log in. I'll get an email or letter through the post to tell me when it's ready!? How long does that take?!

  • TaylorDanRW Dan Taylor (@TaylorDanRW) reported

    Been a NatWest customer now for over 15 years, but genuinely shocked at how I've been treated. In France, I go to pay with my card. Doesn't work, contactless or pin. Then doesn't work in an ATM. So I call support...

  • mortalfinlay1 J04N 🏳️‍⚧️ (@mortalfinlay1) reported

    @racheIaIi We’re just a little bit down the road next to the NatWest

  • jameseonline 🤔J🤷 (@jameseonline) reported

    @JP_YNWA_92 @NatWest_Int If this is mobile app, I just disconnected my mobile internet & reconnected my mobile internet and payment completed fine, it's weird though because all my other apps were working fine while having the issue with NatWest

  • udit_buch Udit (@udit_buch) reported

    @chaisenbergg That is right but at the same time there are countless knocks/match that people remember and it didn't come in any WC. Like Kohli's 133 at Hobart or that Natwest 2002 final, or Dhoni's 113 at Chennai, Gibbs 175 vs Aus to chase down 434 etc.

  • d_1awrence David Lawrence (@d_1awrence) reported

    @JayW132 Monzo have previously been good but more recently I've had the same issue - I'm only able to send to Strike as their accounts have sort code & account numbers in your own name so it looks like a transfer rather than a payment. Can't deposit to Coinbase from NatWest, Santander or Halifax. Ridiculous