NatWest

Is NatWest down in Welwyn Garden City, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Welwyn Garden City, Hertfordshire, England 12/31/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (26%)

    Transactions (26%)

  2. Website (26%)

    Website (26%)

  3. Mobile App (26%)

    Mobile App (26%)

  4. Login (21%)

    Login (21%)

Community Discussion

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NatWest Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ben_furnival Ben Furnival (@ben_furnival) reported

    @NatWest_Help hi there. My mortgage ported from Metro bank and so the mortgage number I have isn’t recognised when I try and log into Manage My Mortgage. It’s not possible to contact NatWest via the website and wait times are over an hour on the phone. What can I do?

  • MarkAFC_ Mark (@MarkAFC_) reported

    @NatWest_Help Hi NatWest someone please help me to activate my card on Apple Pay.. App does not work nor does the number you direct me too and in app chat ignores me.. thanks 😭

  • JitenVarsani Jiten Varsani (@JitenVarsani) reported

    NatWest Rates have increased on Trigold. I assume these are coming in on Monday. No communication via email. Their product section of the website still shows the old rates. I have not tried an application, but will update once I do.

  • doodlemoodle 🐿🐿. Kate 🐿🐿 (@doodlemoodle) reported

    @colinwiseman3 @lovewineJE No. Not NatWest, I suspect all of them have issues with the algorithm that spit fraud.

  • neerashah108 neerashah (@neerashah108) reported

    @NatWest_Help to be able to get a current account switch bonus, how recent or long ago could a possible customer have previous held a natwest bank account pls?

  • Aiki86 Alessandro Zucca (@Aiki86) reported

    @razlou @MartinSLewis Got offered a similar switching deal from NatWest where they said the new rate would have been effective immediately. With Lloyds instead you can fix the rates (with a new mortgage offer) and start it in February.

  • MarkHallesq Mark Hall (@MarkHallesq) reported

    @NatWest_Help Why am I seeing this? I'm not a Natwest customer.

  • simplybehelp simplybehelp (@simplybehelp) reported

    @lyall_kat Hi Kit, We're sorry there was an issue if your debit card was with the following banks Natwest RBS Standard Chartered Ulster Bank Capital One This has now been resolved.

  • shell_lou Michelle Leyland (@shell_lou) reported

    @M8rkmywords @NatWest_Help Keeping money secure until someone’s actually working at Natwest then 🙄

  • NEIL58906433 NOMAD (@NEIL58906433) reported

    @bobsypenny @NatWest_Help Same here with Natwest .. I'm under 14 days so going to cancel the service