NatWest

Is NatWest down in Wallasey, Metropolitan Borough of Wirral, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 02/13/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (19%)

    Mobile App (19%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • SimonCBondar Simon B 🇺🇦 (@SimonCBondar) reported from Wallasey, England

    @pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak

  • davebutter davebutter (@davebutter) reported from Roby, England

    Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Always check your bank statements. Mad the way someone’s set up a PayPal direct debit weekly from my bank account for £134 and PayPal are saying it’s a natwest issue and natwest are saying it’s a PayPal issue.

  • PeterJones31 Jonesy (@PeterJones31) reported from Birkenhead, England

    This #TheHundred is ******* garbage bring back the natwest trophy #propercricket

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Guide_BridgeMOT GUIDE BRIDGE MOT (@Guide_BridgeMOT) reported

    @NatWest_Help what’s the matter with the phone lines??? Unable to get through to customer service… welcome to NatWest then nothin!

  • jasonericf Jason 🇺🇦 (@jasonericf) reported

    I still can't log in to the NatWest app despite it being three days and I can no longer log in on the website because I need to do a security check with the card reader. I know, 2022 and still using a card reader 😑 but both the card and reader have yet to arrive.

  • sethrothz Seth (@sethrothz) reported

    The Pixel Watch is my most hyped tech item of the year (second is PSVR 2 but that might even be next year), and seeing it delayed again is always disappointing. I've tried other smartwatches, the Galaxy Watch 3 was a good watch but didn't support NatWest banks so I could use NFC.

  • bensowton Sir Bennyboy (@bensowton) reported

    @Tricky_London @dotmit @MarinaPurkiss It doesn’t have to be that way. That’s a cultural issue. It’s perfectly possible to run a company 100% owned by the taxpayer. NatWest bank for instance

  • realjohnblack John Black (@realjohnblack) reported

    @NatWest_Help @peter_santanna Just to seal the thread. This got sorted today, after a few emails back and forth with a team that have no contact phone numbers. Have been very disappointed with the service from Natwest for the first time. I do hope its the last. Good luck to anyone else with account issues.

  • adamweston Adam (@adamweston) reported

    @GeorgeLineker NatWest are just as bad mate. Terrible service.

  • Carolin40537513 Caroline (@Carolin40537513) reported

    @NatWest_Help tried for days to contact Natwest via phone but been on call for over an hour each time and no answer. Trying to change address for child trust fund. Cant access online portal as letter went to old address. Terrible service.

  • Feerabs ⚽️Footie Mum (@Feerabs) reported

    @DragonPassInt how can I login when every time it tells me either my email or password is incorrect and then when I reset it I receive nothing via email or SMS. I’ve tried everything! Nothing works!! very frustrated NatWest customer

  • DebraClaridge Debra Claridge (@DebraClaridge) reported

    .@NatWest_Help Just phoned to report my Debit Card missing. Told to ring back tomorrow 'limited service'. What the hell is happening you Natwest? 🤬🤬🤬 Have now phoned Got cut off three times!!. Just telephoned and apparently you system has crashed.

  • DaveTBLB Elon Tusk (@DaveTBLB) reported

    @NatWest_Help @pohare551 This is getting ridiculous now natwest. I'm obviously not going to move my accounts because of it but it's very frustrating knowing you're the only bank with this issue! Have all your decent tech people gone to Lloyds?