NatWest

Is NatWest down in Wallasey, Metropolitan Borough of Wirral, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 02/03/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (23%)

    Login (23%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (18%)

    Mobile App (18%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • SimonCBondar Simon B 🇺🇦 (@SimonCBondar) reported from Wallasey, England

    @pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Always check your bank statements. Mad the way someone’s set up a PayPal direct debit weekly from my bank account for £134 and PayPal are saying it’s a natwest issue and natwest are saying it’s a PayPal issue.

  • PeterJones31 Jonesy (@PeterJones31) reported from Birkenhead, England

    This #TheHundred is ******* garbage bring back the natwest trophy #propercricket

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak

  • davebutter davebutter (@davebutter) reported from Roby, England

    Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • evelyndalton7 Evelyn Dalton (@evelyndalton7) reported

    @Natwest I've been trying to pay a bill for @virginmedia but it keeps saying SCA Soft Decline?? Help please x

  • S_h_e_e_n_a_ Sheena 🧙‍♀️🧹🌘⭐️ (@S_h_e_e_n_a_) reported

    Years ago I worked in customer services, in one of those phone farms that take calls for lots of companies - Tesco Finance, NatWest etc. I learned that to avoid listening to angry rants all day, I had to convince the customer to tell me what they wanted to achieve with the phone

  • papillon_a2z Toria (@papillon_a2z) reported

    @NatWest_Help Thank you. Getting hold of anyone at Optima is a nightmare. Being existing current and savings account holders with NatWest, we really didn’t foresee there being this much trouble. Not the reliable, reputable service we’re used to, which is a shame.

  • mmPandiculation Cory Donoghue (@mmPandiculation) reported

    @EddDaze11 @Morcia happened to me with natwest. safe to say they also lost a customer & the woman even said ‘i agree its wrong, keep investing’ the banks are shitting themselves.

  • amdawson384 Ann Dawson (@amdawson384) reported

    I have now transfered almost all of my money from my account. I am so disappointed with the fact that Natwest have done nothing to improve the terrible external state of the East Ham branch. I have been your customer for nearly 30 years but it is a worry that basics are ignored.

  • JohnApocalypse John Apocalypse (㇏(•̀ᵥᵥ•́)ノ) (@JohnApocalypse) reported

    So, for the second year in a row, my card is broken and I can't scan anything. Someone at Natwest needs to fix this ****

  • Nerhv1 Nerhv (@Nerhv1) reported

    @NatWest_Help 9 times I have attempted to phone NatWest customer service. 7 times I have been redirected to the wrong team, and twice I have had the phone put down on me. How can I contact the DigiDocs team without dealing with representatives that have less than 5 braincells?!

  • David46544024 david (@David46544024) reported

    @sbk hello can't withdraw with my natwest debit card please help me.

  • Benlavo Ben lavington (@Benlavo) reported

    @AirtimeRewards I appear to be having issues with my NatWest card, it’s still valid but doesn’t show up on my airtime rewards account

  • AnnieBannister Annie Bannister (@AnnieBannister) reported

    @PeterSimmo Brilliant. That's worth knowing. HSBC have been appalling for years & the bank charges thing - which was always a problem - has suddenly become a massive issue. I'll look at NatWest. Thanks.