NatWest

Is NatWest down in Birkenhead, Metropolitan Borough of Wirral, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 01/25/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Always check your bank statements. Mad the way someone’s set up a PayPal direct debit weekly from my bank account for £134 and PayPal are saying it’s a natwest issue and natwest are saying it’s a PayPal issue.

  • PeterJones31 Jonesy (@PeterJones31) reported from Birkenhead, England

    This #TheHundred is ******* garbage bring back the natwest trophy #propercricket

  • SimonCBondar Simon B 🇺🇦 (@SimonCBondar) reported from Wallasey, England

    @pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better

  • davebutter davebutter (@davebutter) reported from Roby, England

    Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ShazzaG8 Shazza G (@ShazzaG8) reported

    @NatWest_Help @MoneySavingExp @MartinSLewis Yes and I then had to wait a long time before being able to speak to the Fraud team and getting the payment released. I am mentioning it as I know a lot of other Natwest/RBS customers having this problem - of legitimate payments made to this specific savings account being blocked

  • lesleymrobinson lesley robinson (@lesleymrobinson) reported

    Has anyone actually managed to access their child trust fund once its been transferred over to Natwest?! We have been trying since my daughters 18th birthday last September & they don't appear to want to give it to her! We're still jumping through hoops 🙄@natwesthelp

  • HendryKiara Kiara Hendry (@HendryKiara) reported

    @NatWest_Help I've done everything I can to help my little sister access her CTF. NatWest are really making it near to impossible for these young ones to access THEIR accounts! Can someone get back to me about this as we've been to the bank and called every possible number !!!

  • MulierFortis Mulier Fortis (@MulierFortis) reported

    @NatWest_Help Is there a problem with the Natwest phone app?

  • paultheemergen1 paultheemergencycord (@paultheemergen1) reported

    So National Grid sold for £4.2 billion, shares in NatWest sold for £1.2 billion. Is this windfall going to help those in financial crisis @RishiSunak

  • ChrisDay1066 Chris Day (@ChrisDay1066) reported

    Waiting to pay large abouts of cash into my account, Have to wait in the 1st room rather than the cashier room because of privacy! WTF #natwest what privacy, I'm standing 20ft away, no privacy before covid so why now. Absolute nonsense, 2 cashiers on duty yet only 1 active !

  • AllPaulll - (@AllPaulll) reported

    @NatWest_Help @decappeal I have tried DM ‘ ing you, opening a complaint etc. at this stage I would really just like access to my funds and to leave NatWest

  • fantabulouskt Katie (@fantabulouskt) reported

    @aomyuu @Ticketmaster @TicketmasterCS Thought it was just me. Got right up to putting my card details in clicked buy now. Authenticated the payment in my natwest up then Tickmaster had an unexpected error!!!! Tickets lost and no longer in my basket! #fuming

  • Matthew_Lake182 Matthew Lake (@Matthew_Lake182) reported

    @krakensupport @krakensupport Hi! Are you aware of any issues with 3D Secure payment when trying to buy crypto with Visa Debit cards? I've never had an issue before until today. The 3D Secure box pops up, it shows "NatWest" and then goes blank and I can't hit 'continue'.

  • jigsawbrennan Caroline Brennan (@jigsawbrennan) reported

    @maitlis Thanks for sharing. Your bank should message you about payments, Natwest does. If someone calls, tell them you'll call back, then call your bank (number on your credit/debit cards) and speak to someone in the fraud team, customer services will put you through.