NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 12/27/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (28%)

    Transactions (28%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Live Outage Map Near Swanley, Kent, England

The most recent NatWest outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomSouthwark Login
United KingdomIslington Transactions

Community Discussion

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NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • deerfold Nathan ██████ (@deerfold) reported

    @Juliaarthur8 Another chap turned up and I told him the machine had just swallowed my card. He ignored me. It swallowed his card. Man at NatWest accepted it might be a problem with the machine. Slightly annoying as I was 200 miles from home.

  • Debrock1313 Debbie Hall (@Debrock1313) reported

    @The_JamesJordan I used NatWest for both of my daughters accounts. Took their paperwork into branch with no issues

  • kerryann_cw 🇬🇧Kerryann 🇬🇧🌻 (@kerryann_cw) reported

    @The_JamesJordan Definitely not @NatWest_Help , I had to take all documents down and the advisor refused them because my child’s school letter said to Branch Manager! Instead of “To NatWest” gave up in the end as the advisor was so rude and judgemental.

  • geoff62132300 geoff (@geoff62132300) reported

    Spent last night and this morning in ‘conversation’ with natwest help team. Have to say whilst trying their best it was a complete waste of time. How is it right that a bank can deny you access to your own money?? #natwestpoorservice

  • natstilly Natalie Stylianou (@natstilly) reported

    @The_JamesJordan I work for NatWest unfortunately they took that away from us after covid, but we can still help you open the account online just come in with your phone and documents and we are happy to help you open it

  • whereisedm Ed Magee (@whereisedm) reported

    @NatWest_Help shocked and appalled I can’t order and pay for foreign currency via telephone and can’t pick it up at a local NatWest branch in Camden but have to go to Wood Green - this is a terrible service for your customers

  • JamesHoldenMH James Holden (@JamesHoldenMH) reported

    @NatWest_Help Hi natwest I have been on hold for 40 mins for mortgage help is there any advisors there?

  • geoff62132300 geoff (@geoff62132300) reported

    @NatWest_Help David . No I was told that a fraud manager would call me ‘today’(yesterday) or ‘tomorrow’(today). Ive banked with natwest for over 20 years and yet im treated like a thief. Its an appalling way to treat customer

  • SidFletcher Sid Fletcher (@SidFletcher) reported

    @SteveKillen9 @max8_elle Look like a pair of NatWest customer service bods. These people are just foot soldiers bleating the script out.

  • notsosexintheci NotSoSexintheCity (@notsosexintheci) reported

    One of my bank cards declines for *ALL* online purchases, and has done for months. Natwest can’t/won’t fix the issue and has so far blamed: • GoDaddy • Argos • BT • Asda • Tesco • Me • Santander