NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 01/15/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (26%)

    Login (26%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Swanley, Kent, England

The most recent NatWest outage reports came from the following cities: Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Transactions
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomSouthwark Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Digital_Den15 Den Butler (@Digital_Den15) reported from Egglescliffe, England

    Word of warning, don't Bank with @NatWest_Help @NatWest ... If you need to get in touch, you've got no chance of getting through. On hold for an hour and a half then line went dead, @HarrisonButle12 (son) now on hold for an hour and 20mins. 0/10 Customer Service

  • na_golo Kisubi-summer (@na_golo) reported

    discovered, been a victim of financial fraud. My card was retained in the Natwest cashpoint. When l left a fraudster came, retrieved the card whilst using a special device regained my pin. Withdrew all n swiped rest to £0 @MartinSLewis plz advice pple on this current issue.

  • RealUnFocus UnFocus (@RealUnFocus) reported

    natwest be like "let me help you" natwest also be like "hah sike lmao i only said it to look trust worthy to the public eyes get rekt kid"

  • cpfc_Rob Robert 🦅 (@cpfc_Rob) reported

    Just tried it on a Natwest card and it worked, issue seems to be with Barclays cards :/

  • thomasdaleuk Thomas Dale (@thomasdaleuk) reported

    @NatWest_Help you should be ashamed of yourselves for what you have put me through today! Safe to say I can't change bank account quick enough and urge everyone else to do the same! Please share and retweet! Nothing but issues and stress with NatWest! AVOID AVOID AVOID!!!!!!!!!!!

  • Rosey_St Rosey (@Rosey_St) reported

    Anyone else receiving appalling service from @Natwest? Been on hold so far for 1 hr 30 minutes to confirm to them that a valid payment I made is valid! Not a happy bunny here!

  • AndrewSWilson7 Andrew Wilson (@AndrewSWilson7) reported

    @AskNationwide About half hour ago from a NatWest account. Maybe they're having issues idk

  • annie_knowsbest Anna Blewett (@annie_knowsbest) reported

    @NatWest_Help Hi - I'm not a customer but Natwest at Colchester Business Park is my nearest bank. I've got £900 in cash raised at a bake sale for Disasters Emergency Committee. Could I pay it in over the counter, despite not having a Natwest account?

  • Tref_Griffiths Tref Griffiths (@Tref_Griffiths) reported

    As far as business banking goes @NatWestBusiness is an absolute **** show. Never known any organisation work as hard as Natwest do to get in the way of business growth. Genuinely baffled at how poor they are.

  • AndersEason ACE (@AndersEason) reported

    @MasonVersluis I had an issue with my bank (natwest) that all of the sudden blocked my transactions from me buying crypto with my own money … this pushes me further away and makes me angry of the control they have … currently 👀 **** banks