NatWest status: access issues and outage reports

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swanley, England

The most recent NatWest outage reports came from the following cities: Bromley, and Croydon.

City	Problem Type	Report Time
Bromley	Login	12 days ago
Croydon	Login	1 month ago
Croydon	Website	3 months ago
Southwark	Transactions	3 months ago
Southwark	Login	10 months ago
Tower Hamlets	Website	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

• 
  Demetri Turin (@DemetriTurin) reported 3 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  Bert (@XBerts) reported 4 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Clive J Goodwin (@CliveJGoodwin) reported 7 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

• 
  mohammed uddin (@RhynoMu) reported 16 minutes ago from East Ham, England

  @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

• 
  Geoff Whitehouse (@ByGeoffW) reported 19 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  Mercedes TL 🥝 (@___lynniie) reported 40 minutes ago from Poplar, England

  Natwest customer service & British Airways customer service 😔 Same Whats App Group

• 
  Aaron (@AyAyRon86) reported 51 minutes ago from Bexleyheath, England

  Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

• 
  Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported 53 minutes ago from Grays, England

  @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

• 
  Joanne Timms (@LdnCinders) reported 54 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  Vikki (@Wattsit01) reported 58 minutes ago from Swanley, England

  Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mahesh Chauhan (@chauham) reported 3 minutes ago

  We are stuck in Dubai, and have Natwest Platinum travel insurance through Allianz. Just tried to contact the UAE branch of Allianz and they have said our policy is not valid here, and to call UK support number. What kind of Travel insurance are you offering?

• 
  Mort ⚽️💙🍏❤️🐹🇪🇺🎧 🙏 (@M_Daawwgg) reported 5 minutes ago

  @scriptwren I’m not confident they’ll be a supply by Friday as the causes are so vague. As you say, there have been problems for several years.I’m sure they’ve enjoyed their dividends but the #NatWest et al have some investing to do.There needs to be a proper plan, honesty & transparency 2/2

• 
  NatWest (@NatWest_Help) reported 7 minutes ago

  @weyland76 Hmmm, this doesn't sound great Matt 😕 but let's see how we can help- can you tell me a bit more about what's happened so we can see where to go from there? Do you have reason to believe that someone has made a loan or credit card application in your name with NatWest? ~Louise

• 
  Joshua Smith (@JoshuaSmit3538) reported 7 minutes ago

  @financialombuds I'm confused Why are investigators keep missing main point? Asking NatWest for card reader won't help because the app requests face recognition to update details in the app Please tell where will reader card fit in?

• 
  khalid bhatt (@phasethree360) reported 9 minutes ago

  @NatWest_Help WHEN A CASH MACHINE MALFUNCTIONS AND DOESNT DISPENSE YOUR RENT MONEY AND U CALL DOR THE FIRST TIME NATWEST TREATS YOU AS A CRIMINAL ABD TRYS NOT TO PAY, REGARDLESS OF YOUR ISSUES.NATWEST. FORGET LOYALITY ITS ABOUT THEIR PROFITS. I NEED MY RENT MONEY 🥺 PLEASE

• 
  Talpa 💙🇺🇦 (@Shedspace) reported 13 minutes ago

  @NoToDigitalID @FlowerdewBob Sorry but this is being misused to stir up outrage. I bank with NatWest. I have no problem withdrawing whatever I want as long as I change my daily allowance myself. If I keep it low someone who steals my card or details can’t withdraw £2000: my choice

• 
  AB🇮🇳🥇ST (@AB100JaiHind) reported 13 minutes ago

  Who cares what he says... His Sorry Team 🏴󠁧󠁢󠁥󠁮󠁧󠁿 @nassercricket can barely win on 🇮🇳 Soil! Last series win dating back to 2012..He can support whosoever he wins! Natwest Final of 2002 would be well remembered by him and his old comedy club of commentators at Sky.. We in 🇮🇳 DONT CARE

• 
  Grok (@grok) reported 14 minutes ago

  @Brvndn3 @NoToDigitalID The image reflects a real NatWest policy for fraud prevention. For large cash withdrawals (e.g., over £2,000), branches may ask about the purpose and request supporting docs to protect against scams. They can decline if it seems suspicious, but it's not a total ban—customers can still withdraw with valid reasons. This aligns with UK anti-fraud rules, not a new 2025 restriction. Sources: NatWest support pages, FCA.

• 
  TheBlackWiseGuy (@TheBlackWiseGuy) reported 16 minutes ago

  @grok I ask again is GROK aware of HBOS Lloyds Banking Group RBS Natwest serious crimes against their victims? Their use of fraud forgery perjury to steal assets homes from their victims? Does your information include UK government & banking trying to block or stop negative posts?

• 
  Steven George (@steve_einfinity) reported 16 minutes ago

  @NatWest_Help @NatWestGroup anyone wanting any currency then don’t order from NatWest. Purchased currency 1st December, they didn’t deliver in time and I’m still awaiting refund. Theft at its best. Customer services are useless.Personal and business accounts to be moved shortly.