NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 01/16/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Swanley, Kent, England

The most recent NatWest outage reports came from the following cities: Croydon and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • getting_fiscal Letsgetfiscal (@getting_fiscal) reported

    Tens of thousands of NatWest customers charged twice in Visa card glitch...

  • HRussellLancs Harriet Russell (@HRussellLancs) reported

    What the frig is going down at @NatWest_Help? Double payments taken from my account, still no refunds two days later, three phone calls, two terminated mid call just as they went to ‘process a credit’. Sort it out NatWest, absolutely shocking service, I’ve got kids to feed.

  • OwenDaBoss14 Owen (@OwenDaBoss14) reported

    @NatWest_Help and if you can't find a way to "fix" this issue can I rest assured that I will be reimbursed out of NatWest's pocket anyway?

  • dunne_simone Simone Dunne (@dunne_simone) reported

    @NatWest_Help PLEASE PLEASE DO NOT BANK WITH NATWEST. They need stopping, hound you down when they want something. Made a single mum homeless mid maternity leave / pandemic for PURE PROFIT. Literally pure profit. I told them in advance what would happen and they ignored me

  • JoeWinder5 Joe Winder (@JoeWinder5) reported

    @NatWest_Help Thanks for response. Hopfully it is resolved soon. Was unable to locate any information on main natwest Web page about error it has been noted only through news media posts.

  • dunne_simone Simone Dunne (@dunne_simone) reported

    This is actually outrageous. I am quite sure its not allowed. Surely a complaints team of a bank cannot tell lies and ignore you? Wishful thinking that the problem would go away i imagine. Like a naughty teenager. Its insane. Natwest have to be stopped

  • AdamRenwick6 Adam Renwick (@AdamRenwick6) reported

    @NatWest_Help usually taking money without consent is theft at NatWest is a technical glitch.

  • sjboxofficer sjak54 (@sjboxofficer) reported

    Of I dont have authority to close my own buissnes account- Who ******** - runs my buissnes? That man will know what I been true with NATWEST

  • Jpmymymy Julian Myers (@Jpmymymy) reported

    @leviwinchester the NatWest issue is worst than reported. My dad sent birthday money to my son by bank transfer and his account was debited three (yes three) times. Not just a debit card issue.

  • AdamRenwick6 Adam Renwick (@AdamRenwick6) reported

    @NatWest_Help Your support page states visa debit cards are affected however I have a mastercard debit from NatWest and that has duplicate transaction on.