NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 01/23/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Swanley, Kent, England

The most recent NatWest outage reports came from the following cities: Croydon and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • CutsVote Vote Against Tory Cuts (@CutsVote) reported

    @Shingle_beach @timloughton There's a NatWest on that road as well which isn't one of the ones listed by Tim so I'm assuming it's staying open. There is a real issues of banks pulling out of communities leaving people isolated and without service. This doesn't appear to be it on face value.

  • YasminCarney18 Yasmin Carney (@YasminCarney18) reported

    Please respond. Your complaint team called and started asking for details which I had either already provided several times or information which only NatWest has access to. It was bizarre but not surprising. But the reason I pointing it out is that again you took me away

  • ben_hock Dr Ben🏳️‍🌈🇪🇺 (@ben_hock) reported

    Getting frustrated with my @NatWest_Help @NatWestGroup debit card not working in #France 50/50 success rate with transactions! Come on NatWest - even told you I was away for the week so no excuse!

  • LousyTelly LousyTelly (@LousyTelly) reported

    That truly awful #Natwest advert. Irritating beyond words. How do those advertising agencies produce such bollocks. #InstantMute

  • JurgenPloppe Charles Bonus (@JurgenPloppe) reported

    @damekatydenise 👋 Little/ **** I have no bank account since I displayed my woman’s ********* in NatWest

  • Soulcold316 Soulcold316 🇵🇸 (@Soulcold316) reported

    Hello @NatWest_Help I had a horrible service at your hounslow high street branch today. Refused to help me transfer money to buy a new car because they were 40 minutes away from closing time.. I'm closing my current account tommorow.. #natwest #bank

  • TwoHammel Jonathon (@TwoHammel) reported

    NatWest’s Sir Howard Davies: You don’t solve the problems it has caused” says Briton living in my picture

  • GlassAndrewR Andrew Glass (@GlassAndrewR) reported

    I am lucky it’s a public holiday so I can spend the whole day trying to sort out a problem with and caused by #natwest . It is totally surreal and defies any logic

  • siberianpine bumblebreeze (@siberianpine) reported

    [UK] On MSE today it says Natwest have opened up their 0% cards to new customers. If you are paying interests on unsecured debts please look into whether you could transfer them _for free_ and get the principal down over the 22/33 months instead of just servicing interest.

  • RaistlinGP Raistlin/G*P (@RaistlinGP) reported

    @NatWest_Help If you have any ideas, though, it would be great. From Wise, she initiates a payment, selects to authorise it through the NatWest app. The NatWest app asks which account she wants to pay from (there’s only one account anyway)… and then she gets a “technical error”. No detail.