NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 11/29/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Website (18%)

    Website (18%)

  4. Login (18%)

    Login (18%)

Live Outage Map Near Swanley, Kent, England

The most recent NatWest outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomSouthwark Login
United KingdomIslington Transactions

Community Discussion

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NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • HedyFletcher Hedy Fletcher 🇺🇦🌹🙏💃🕊🌈 (@HedyFletcher) reported

    @purgstallheath @NatWest Everytime and every company and service :(((. The honest recording should be “We are not employing enough people so that we can make bigger profits’”

  • ShortlandsPR Elaine Storey (@ShortlandsPR) reported

    @NatWest_Help Please stop texting me. 5 texts in as many minutes. I do not have a NatWest account and this problem has been going on for 4 years!! Please dm.

  • boyfishbollox James Horan (@boyfishbollox) reported

    @NatWest_Help are NatWest stopping contactless cards? One our customers mentioned it as we have had issues lately

  • WriteAnn Ann-Marie (@WriteAnn) reported

    @HSBC @HalifaxBank an #asylumseeker from El Salvador popped into your Moorgate branches today after #Natwest gave him the run around, despite having what they said he needed. Guess what your respective staff said? "Sorry we're too busy to help you today." WTAF?

  • Thunder44898510 Dave Thunderbolt 🇺🇦 (@Thunder44898510) reported

    @Deene20919373 @Luisa47132714 Banks in general have ditched customer service. But I agree on NatWest.

  • LumsdenSimon Simon Lumsden (@LumsdenSimon) reported

    @SueSuezep NatWest, atrocious customer service.

  • petecriddle Pete Criddle (@petecriddle) reported

    @purgstallheath @NatWest Same with @CooperativeBank who gave me £25 when I complained about my time being wasted but absolutely avoided addressing the real problem of too few staff and an online banking platform that doesn't let you do what you need!

  • Sabrina_0105 Sabrina 0105 (@Sabrina_0105) reported

    After the shocking service I've received from @natwest, I'd like to thank Zach on the phone for everything he did for me today. #patientandkind

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://cancellation493[.]com/natwest/Login[.]php #phishing #natwest

  • grauniaddict C T Johnson (@grauniaddict) reported

    @purgstallheath @NatWest Sadly the same fatuous excuse is heard on almost every consumer-facing phone line you call. Banks etc are shifting huge time costs onto their customers. There ought to be a legal requirement for a minimum standard of service.