NatWest status: access issues and outage reports

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

• 
  Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported 6 minutes ago from Grays, England

  @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

• 
  Demetri Turin (@DemetriTurin) reported 6 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  Mercedes TL 🥝 (@___lynniie) reported 10 minutes ago from Poplar, England

  Natwest customer service & British Airways customer service 😔 Same Whats App Group

• 
  Bert (@XBerts) reported 26 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  mohammed uddin (@RhynoMu) reported 28 minutes ago from East Ham, England

  @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

• 
  Vikki (@Wattsit01) reported 29 minutes ago from Swanley, England

  Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

• 
  Geoff Whitehouse (@ByGeoffW) reported 39 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  Joanne Timms (@LdnCinders) reported 40 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  Aaron (@AyAyRon86) reported 50 minutes ago from Bexleyheath, England

  Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

• 
  Clive J Goodwin (@CliveJGoodwin) reported 53 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie D Irwin (@JDIrwinbooks) reported 3 minutes ago

  @sabaone @NatWest The current account on the online bank goes back 7 years, but the credit card goes back only six months. The customer service bods say they can only access back a year. Sounds like a fob off to me.

• 
  Richard (@NorfolkCannon) reported 3 minutes ago

  @robprogressive The amount never changes. Has he changed bank NatWest let him down last time

• 
  Funmi (@Funminz) reported 17 minutes ago

  Joint borrowers earning £150,000+ can now borrow up to 6.5× their income. NatWest will lend at 6.5× for higher earners, but only if they’re borrowing 75% LTV or less. Pros Higher borrowing power — High income earners can access larger mortgages, which helps in expensive markets like London where property prices are high. More competitive offering — NatWest becomes more attractive to wealthy buyers who might otherwise go to specialist lenders. Useful for joint high earners — Couples earning £150k+ combined can stretch further to buy homes in premium areas. Potentially better rates — The article notes NatWest often has best buy rates, so borrowers may get both a high LTI and a good interest rate. Cons Higher financial risk — Borrowing 6.5x income is a big commitment. If interest rates rise or income drops, repayments can become stressful. Lower LTV allowed — To borrow at 6.5x, you must have at least a 25% deposit. That’s a huge barrier for many people. Only for high earners — This doesn’t help average income buyers struggling with affordability. It widens the gap between who can and can’t buy. Could push prices up — Allowing people to borrow more can fuel higher property prices, especially in already expensive areas. This move is good for wealthy buyers who want bigger loans, but it does nothing for regular earners and may even increase market pressure. It’s a strategic play by NatWest to attract high income clients, not a broad affordability solution.

• 
  gary bond (@gaybo83) reported 17 minutes ago

  @PeteCityPrice @NatWest_Help Errors with the website and app seems to common practice with Natwest now sadly

• 
  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 17 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

• 
  🌓caleb🐁🧛🧛 MERCH STORE OPEN🧛🧛 (@m0mento_) reported 20 minutes ago

  @satsumchi the banking hub in town has a natwest rep in on tuesdays that might be able to help figure out what the problem is if u cant get it sorted online xx

• 
  Steve Small (@elrick56) reported 20 minutes ago

  @ukboomers 1983 and my long standing bank manager turned down my loan application. Went to house builder and put a £100 deposit on a 2 bed semi then he called NatWest and I got accepted that day. Six weeks later got the keys. Easy peasy

• 
  Robin Nakamoto (@RobinNakamoto) reported 22 minutes ago

  @rich_rdctd Sounds like a pretty good reason to tell Natwest to go **** themselves.

• 
  Rob W R 🇪🇺 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Woollygar) reported 23 minutes ago

  @give_me_caffine Worked with a guy in NatWest 1980's who was asked if he was a Welsh speaker by a well healed female customer said 'no, I've forgotten it all' She shunned him. Told me after that use was beaten out of him in school so his parents stopped using it at home & he just stopped using it

• 
  Tania Falk (@FalkTania) reported 24 minutes ago

  @support_desk79 @NatWest_Help is this an official NatWest support account?