NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 01/25/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Swanley, Kent, England

The most recent NatWest outage reports came from the following cities: Croydon and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • HickeyWriter Andrew Hickey (Specified Parody Account) (@HickeyWriter) reported

    @retro_tube @NatWest_Help @NatWest I have literally never encountered worse customer service from anyone, with the exception of the podcasting platform podbean.

  • LaurenKetchley LK (@LaurenKetchley) reported

    @AskVirginMoney Hi, I’ve called through to the number, they said they can’t help and they are asking me for my debit card details which are to do with NatWest and nothing to do with Virgin? Please can you advise? Thank you.

  • of_the_nephilim Arabella Massacre (@of_the_nephilim) reported

    Was real nice of NatWest to just block my account this morning for no good reason, guess I won’t be seeing The Pet Shop Boys next year 😭

  • TahmidKabir9 Tahmid Kabir (@TahmidKabir9) reported

    @NatWest_Help my accounts/life savings have randomly been frozen and inaccessible, WHY?! I’ve called 7 times to no avail; “someone will be in touch”?! I have all my savings and direct debits with only NatWest, due today, that I’ll now default on @FTAdviser @financialombuds HELP!

  • retro_tube RetroTube Archive TV Parody (@retro_tube) reported

    @HickeyWriter @NatWest_Help This is very disappointing, since I have just become a @natwest customer a couple of weeks back - I'd have hoped they would've had better customer service than Barclays.

  • Parky1919 Parky. (@Parky1919) reported

    @NatWest_Help NatWest have changed the layout after login. Why? It took me 5 minutes to find my transactions. I used to be able to look with just one click. Who was crazy enough to make such bad choices and changes to a system that used to work fine?

  • crlilelcy Lcy Crlile (@crlilelcy) reported

    @NatWest_Help is natwest invest down? i'm unable to access either via the app or desktop?

  • lywyn Elmo Muggsy (@lywyn) reported

    @BBCBreaking "customers increasingly bank online" My pensioner mother calls NatWest to discuss a transaction on her account. She was told she had to install the banking help to view it and then raise an issue with it via the app. "customers increasingly forced to bank online"

  • PaulClaireaux Paul Claireaux (@PaulClaireaux) reported

    @GeneralMayhem @TheFCA Maybe, or reduced alloc'n periods? Natwest Life's first Pension Product allocated c. 30% of your money to units for the first 2 years! Of course, the big issue with @theFCA is their focus on products not planning. Let's talk guys. I'll give you a day for free to explain this.

  • janea216 Jane Farmer (@janea216) reported

    @smepathfinder @MailOnline Is there a problem with sharp practice culture at NatWest? #personalguarantees #PGwidow