NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 03/20/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (26%)

    Login (26%)

  3. Transactions (22%)

    Transactions (22%)

  4. Mobile App (17%)

    Mobile App (17%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Swanley, Kent, England

The most recent NatWest outage reports came from the following cities: London, Croydon, Hackney and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomCroydon Login
United KingdomHackney Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomCity of London Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • grant_flavell Grant Flavell (@grant_flavell) reported

    @NatWest_Help Because I only hold a help to buy isa with NatWest there is no way anyone other than branch staff can help, apparently.

  • Johnno1961 John Palmer (@Johnno1961) reported

    I called NatWest customer services as I managed to lock my debit card. The initial line charged £3.50 per minute. I brought this charge up with the NatWest operator for him to put the phone down on me. So much for customer service @NatWest_Help @NatWestGroup

  • thfc_lish Lish (@thfc_lish) reported

    Who else mutes the NatWest adverts? Really ******* piss me off. Nobody cares about your ****** fake story. **** off.

  • StarlingBank Starling Bank (@StarlingBank) reported

    @acraigmiles The EUR account only supports incoming SEPA payments. If Natwest can instruct a SEPA payment, then you shouldn't have a problem receiving in your EUR account, but you'll only be able to use your IBAN & BIC associated with your EUR account. We hope this helps 👍

  • sammygare samantha gare (@sammygare) reported

    @NatWest_Help re my probate issue. Again @VirginMoney paid out on the same upload within three days. In a world of fintech, when you don’t have to bank with NatWest, why the hell would you. Bereavement portal doesn’t even function at a time when their customers are suffering loss

  • fatima_alves17 Fatima Alves (@fatima_alves17) reported

    my NATWEST accounts vanished from my online banking and mobile app on Wednesday 9/3/22 and customer services cannot give me any information. is anyone experiencing the same issue? i'm desperate

  • _17abbas Abbas ☔ (@_17abbas) reported

    @XxMera_x @ismaprivx Natwest is long I can never login without taking half an hr

  • MyLarney MiLarney (@MyLarney) reported

    Has Natwest International been hacked ??? No one answering phones (1hr15min) no help on internet and moneys missing out of account!!!! WTF😱😱😱😱

  • Chizzyx Charles Stevens (@Chizzyx) reported

    @NatWest_Help Or you could spend time trying to complete NatWest business profile online that doesn’t work, they don’t return calls, and then threaten to shut down your business when their system fails. Start with the basics like looking after your customers.

  • kjtud Kirsty Warren (@kjtud) reported

    @NatWest_Help appalling service! My son has been trying for 4 weeks to access his child trust fund. No one answers the phone, cannot register online!! How is he supposed to get his money??? Avoid NatWest at all costs