NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 02/04/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (23%)

    Login (23%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (18%)

    Mobile App (18%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Swanley, Kent, England

The most recent NatWest outage reports came from the following cities: City of London, Croydon and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • garyhodgkiss Gary Hodgkiss (@garyhodgkiss) reported

    Paid my NatWest credit card via my NatWest app and the payment has been taken twice. They cannot refund as the payment is pending. 40 minutes on the phone and still not able to refund. This is supposed to be the bank who aim to be ‘the number one bank for customer service’

  • Slacky4 Chris Slack (@Slacky4) reported

    @NatWestBusiness @NatWest Already tried deleting and still doesn’t work. Seems a few people might have the “down” issue. Any other ideas please. Thanks for the speedy reply 👍

  • JeanneBartram Jasmine the European Cat (@JeanneBartram) reported

    @NatWest_Help And the biggest Scammer is NATWEST. Where they go to extraordinary measures to prevent you speaking to a person. The Robot Cora cannot deal with what I want and is clueless both online and on the telephone. The Branches have all closed down. - I cannot get hold of a

  • notpotmongs 🍁Potmongs (@notpotmongs) reported

    @curlytotsjac What’s a monzo account ? because NatWest used to be able to block gambling accounts but now for some reason they can’t 🙄

  • KitsonsPharmacy Kitsons Pharmacy (@KitsonsPharmacy) reported

    Our Flu Jab service is still running! We have had many enquiries - we are still here and can be accessed via the main route down from The Cross/High Street (opposite Natwest). For any queries on reaching us, please contact us on 01905 22861. (2/2)

  • rachel_meakins Rachel Meakins (@rachel_meakins) reported

    @NatWestBusiness Oh and just to add, she has called many, many times and has to wait and wait, takes such a long time and still issue is not resolved. #natwest #terribleservice #banknightmare

  • kittozettai 🐉⚡🐉🔥🐉 (@kittozettai) reported

    @NatWest_Help Hi, i'm with RBS but when our local rbs branch closed, we have had to use the next door NatWest, is it possible for me to exchange some japanese yen back to gbp in branch as an rbs customer? If yes, can I know the buy back rate for yen as the website doesn't say.

  • Emma_LouiseMSD Emma Louise Delaney 🧙🏻‍♀️ (@Emma_LouiseMSD) reported

    Anyone else having problems accessing the NatWest app this morning? #natwest

  • ianbglover dr ian glover (@ianbglover) reported

    @NatWest_Help @NatWestBusiness atm the natwest app sending error message and not opening for me. All other apps working, using iphone. cheers

  • sophb66 soph v. 4959 (@sophb66) reported

    @NatWest_Help Will this be OK as metro bank decided to **** on me and other customers and sell my mortgage to NatWest so originally my mortgage was not with you