NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 01/16/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Swanley, Kent, England

The most recent NatWest outage reports came from the following cities: Croydon and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • stevelitchfield Steve Litchfield (@stevelitchfield) reported

    @PaulGarner @ScaryifLiteral @tedsalmonuk I don’t have the NatWest app, but my two banking apps both work fine on one of the two screens each, at the same time. Does that help?

  • Croxie04 Simon Croxford (@Croxie04) reported

    @NatWestBusiness I am a personal banker with NatWest but this experience has me questioning why I have banked with you for over 30 years, mortgage, investment, savings. Despicable service levels.

  • Lewis_040403 Lewis (@Lewis_040403) reported

    @AskUphold I’m trying to withdraw funds to my NatWest bank account. In order to withdraw I need a name/business name to verify payee. What shall I put because nothing is working.

  • wheeler_benny Benny Boy (@wheeler_benny) reported

    @NatWest_Help Just wanted to change my payment limit so I could pay a deposit. Can't use a reader w/out ordering a Natwest one?? Can't register for biometrics for some reason?? Never had these issues with any other bank. Regret opening a Natwest account.

  • PropertyLisbon_ propertylisbon.com (@PropertyLisbon_) reported

    @saylor We need new phones to be easily linked to crypto exchanges via Apple Pay and for banks for stop blocking withdrawals then we are set UK banks just block it all thus no normal person will dare bypass them ie NatWest

  • uniquegalore indie ***** 🤎 (@uniquegalore) reported

    my natwest customer service helper sounds like indiyah and I’m here for it

  • ModDoesStuff Mod - Haiwürdigungspflicht (@ModDoesStuff) reported

    @Iwanimate002 What if one payment processor goes down? Or a vendor has them locked out? Or I go to a country that blocks them? Honestly thinking of changing bank if NatWest are gonna leave me second-guessing if I'll be able to access the money I gave them

  • Eastlondongeez Eastlondongeezer (@Eastlondongeez) reported

    @NatWest_Help Hi. This I accept, however I would have thought that NatWest would like to protect their customers by finding out which machine is broken. As it stands the cash machine is still operating and chewing up cards. Surely the machine can be remotely analysed and switches off.

  • Inmyview5 Inmyview (@Inmyview5) reported

    @NatWest Your biometric face recognistion system requires the touch of a surgeon which mear mortals dont possess. And trying to pay in a cheque via the app is impossible. Poor service.

  • teeshb_ Teesha💕 (@teeshb_) reported

    @NatWest_Help hi, these new Mastercards that current natwest customers have would this also mean someone with a non-contactless card will receive them too? my mum moved address in November but we’ve struggled to change her address as customer service has been terrible to us