NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 12/29/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (28%)

    Transactions (28%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • talktoannabelle Annabelle Williams (@talktoannabelle) reported

    Registered for online banking with Natwest but there's literally nowhere to make credit card payments Downloaded the app but login pages don't accept punctuation in the password so have been locked out of the account @NatWest_Help

  • LimeCheesecake lime cheesecake (@LimeCheesecake) reported

    @NatWest_Help @NatWestGroup Natwest customer service crock of poo. Waited 20 minutes for a call back, which just said all advisors are busy, eventually got through to someone who transfered me to another department who were also too busy to speak to me. #CustomerServiceFail

  • bumaknows ⚡️Buma⚡️ (@bumaknows) reported

    @NatWest_Help This is more than a support query tbh. This is a l, you have a vulnerability and it doesnt just effect me, it effects all your customers and NatWest. So yes I will reach out to fraud, but why not just share this with them yourselves? Diminished responsibility on your behalf…

  • JennyClayton716 7265 (@JennyClayton716) reported

    @NatWest_Help how can I speak to someone at NatWest regarding new account set up? Cora couldn’t help me and I’ve been waiting 30 mins for an online agent?

  • hinesh_amlani Hinesh Amlani (@hinesh_amlani) reported

    Have you ever tried to access your own money in NatWest? I believed in local banking but I'll be moving out soon

  • MrMShafiq Shaf -- محمد شفيق (@MrMShafiq) reported

    @NatWest_Help how long is your NatWest mortgage switcher down for maintenance?

  • SirBillTaylor Sir Bill Taylor (@SirBillTaylor) reported

    @NatWest_Help So #NatWest, been with them since the 60s, let me down twice in two days. I ring them & they cut me off twice! I ring asking to speak to someone senior. I'm promised that I'll be rung back! Guess what???

  • irene_hulme Irene Hulme (@irene_hulme) reported

    @NatWest_Help Can't believe what's happened to me. £1500 fraudulently removed from my account....by Natwest. all because YOUR deposit machine has apparently broken. All fixed now it seems, but still not got my money back. please ask someone to contact me.

  • AngrySeagull7 Angry_Seagull (@AngrySeagull7) reported

    @chris__medland @AdamJSchwarz @AngelaRayner He was also at Natwest and Deutsche Bank before and during the global financial crisis. So you've been paying for his errors for over a decade. Great to know that he's still sponging off hardworking people.

  • yashthakrar1996 Yash Thakrar (@yashthakrar1996) reported

    The Bank of England risks “unpleasant” results if it tries to bring inflation down to its target of 2% too quickly, NatWest’s chairman warns