Is NatWest down in Swanley, Kent, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Swanley, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (23%)
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Transactions (18%)
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Mobile App (18%)
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Transfer (3%)
Live Outage Map Near Swanley, Kent, England
The most recent NatWest outage reports came from the following cities: City of London, Croydon and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| Croydon |
Website | |
| Southwark |
Transactions | |
| London |
Login | |
| Islington |
Withdrawals | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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Vikki
(@Wattsit01) reported
from
Swanley, England
Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandra Wingrove
(@Alexxa1974) reported
@NatWest_Help @NatWestGroup I find it really unprofessional that you wait on hold for ages for your mortgage team and then as your call gets answered the agent cuts the call off. This has happened twice today. I actually expected better customer service than this from NatWest!
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Alex
(@alexloveless69) reported
@NatWest_Help hi i’ve just switched my current account to natwest where can i find my sort code and account number to access online banking? do i have to go in branch?
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K E
(@Eastyyy85E) reported
@CooperativeBank absolutely terrible no access to move money around etc for 3 days now. Worst bank I have ever had to deal with.. You should b giving ppl compensation for this. Every ova week app is down. Advice dnt go with coop..never had any these issues with natwest etc....
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Charlotte Sleet
(@ch4rlottesleet) reported
@NatWest_Help when I try to open my NatWest banking app it redirects me to Chrome to log in on the website - is this related to yesterday's app crash? Thanks
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David Souter
(@DavidNSouter) reported
@natwest You are NOT experiencing high customer demand. I am experiencing no customer service. As for the patience for which you keep thanking me, it was exhausted long ago. And if your online service was capable of answering my urgent query I would obviously be using it.
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David Green
(@david52010) reported
@NatWest_Help If money worries cause me stress, I’ll open an account with a bank who’ll be there to speak with me face to face. NatWest on the Isle of Wight are a let down with low customer service levels.
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exmouthseer
(@exmouthseer) reported
@natwest biometrics stopping me paying any bills. Removal not work. Driving me mad. Just been cut off by your phone answerer who I asked to talk through process in case I’d made a mistake. Disgusting I am a business customer
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Nenajj
(@nenajj) reported
You finally get passed @NatWestGroup digital assistant Cora who is like M3ghan! (Her goal is to not allow you to speak to a human)! To a 26 minute wait for customer services. Not the Natwest I remember.
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Clare Parslow 💙⚓️❤️
(@ClareParslow) reported
@NatWest_Help Oh dear, my own bank won’t help me. Never mind, I’ve been a customer for over 30 years but it may be bye bye #NatWest. Shame that you couldn’t me if I’m a valued customer. Don’t worry there’s plenty more banks out there who will want my business #poorcustomerservice
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Harry
(@Harryblue77) reported
@CooperativeBank The emergency maintenance didn't work then , mobile banking still not working , 2 days now, this is unacceptable, today I will switching my banks and will be given £200 also , your bank has gone downhill big time , I've been with you years , I'm done , natwest here I come 👍