NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 01/20/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Swanley, Kent, England

The most recent NatWest outage reports came from the following cities: Croydon and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • AngelaH58 Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported from Grays, England

    @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • sssamuelrd samuel rd (@sssamuelrd) reported

    how mad that I was scammed out of £400 and neither @PayPal nor @NatWest_Help can help me whatsoever. @PayPal because I was told to pay via 'friends and family' (apparently no buyer protection if so) and NatWest because it was a direct debit payment via PayPal? Make it make sense

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    Hey NatWest what if this was someones Gran give your heads a shake & quit cutting off the older generation they dont want your **** App ya Online crap they want Customer Service Dolly Parton 9 to 5 (Live 2019 Performance from 50 year anniversary)

  • Terry01824970 pensioner getting older (@Terry01824970) reported

    Beware of using a natwest card in lidl Mablethorpe their card readers are natwest and refused my my new narwest card so had to leave the shopping there and went to an ATM at the coop and got the money out no problem This is a natwest lidl problem but the wife used my card

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    NatWest shove every other App ya Online Shite up ya ARSE it is open to abuse it has been proven several times your security is Shite you dont pay decent people for computer programming have fun with this **** faces Deborah Harry - I Want That Man (Live 89)

  • slightlyforeign carlos (@slightlyforeign) reported

    2 hours later waiting for NatWest to help me and I now have had both my cards cancelled, sent out to me and left with 0 cash

  • TrazRyan92 Ryan. (@TrazRyan92) reported

    @DisorientatedD @PhilHay_ There account has been blocked for fraudulent activity. Cooper is going down to NatWest In the morning with his driving license and utility bill I believe

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    Ha Ha CEO of NatWest we must do something about our Customer Services just leaked out

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    Ha Ha its so how it is reminds me of NatWest Customer Service Meltdown (non-edited)

  • ZenaMarks Zena Marks (@ZenaMarks) reported

    @NatWest_Help's banking services have to be the least common-sense, most awful I've dealt with. And I once banked with RBS. Please don't bank with #NatWest.

  • jayh249 jay (@jayh249) reported

    @Dave_Blogs @MorganBroadcast @firstdirect As a Natwest customer, I checked the app with a friend and definitely cannot get my PIN number to display in the app. however in my Santander app it is easy to display the PIN - once you enter the security pin (which you would need to know)