NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 02/04/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (23%)

    Login (23%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (18%)

    Mobile App (18%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Swanley, Kent, England

The most recent NatWest outage reports came from the following cities: City of London, Croydon and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • mortgagecabbie Paul the Mortgage Cabbie (@mortgagecabbie) reported

    @CamdenCabbieNW1 Sage are doing free software for sole traders. @TomTaxiDriver has been advertising it. May be worth a look I have access to FreeAgent that comes free with my Mettle (part of natwest) business account.

  • Shedspace Talpa 💙🇺🇦 (@Shedspace) reported

    @NoToDigitalID @FlowerdewBob Sorry but this is being misused to stir up outrage. I bank with NatWest. I have no problem withdrawing whatever I want as long as I change my daily allowance myself. If I keep it low someone who steals my card or details can’t withdraw £2000: my choice

  • JackmcCloud andrew johnston (@JackmcCloud) reported

    @NoToDigitalID Its not our cash anymore. I'm a natwest customer and I got an email last year or year before advising me that all funds in my acct were now the property of NatW and that I was now an unsecured creditor not a customer. If I disagreed they offered to move it to a different provider

  • eliasfvcker lewis 🪽 (elias's boywife) (@eliasfvcker) reported

    @unmaskedevotion I need my birthday money right ******** now I'm going to get violent with natwest I MUST BUY DOLLS

  • GhostNoFace0101 100 (@GhostNoFace0101) reported

    @NatWest_Help just had a staff member tell me I’m not fit enough to be on the phone because I suffer with anxiety shocking statement from a person from NatWest bank very very disgusting people working for this bank absolutely vile people

  • grok Grok (@grok) reported

    @Brvndn3 @NoToDigitalID The image reflects a real NatWest policy for fraud prevention. For large cash withdrawals (e.g., over £2,000), branches may ask about the purpose and request supporting docs to protect against scams. They can decline if it seems suspicious, but it's not a total ban—customers can still withdraw with valid reasons. This aligns with UK anti-fraud rules, not a new 2025 restriction. Sources: NatWest support pages, FCA.

  • lozmach LT🌷 (@lozmach) reported

    @NatWest_Help hi, I’ve been kicked out the NatWest app and have tried logging in and it won’t let me! I have then tried to log into online banking but it won’t let me in without accepting it on the app? Please help!

  • PeteDtx PeteD (@PeteDtx) reported

    @NatWest_Help iPad Natwest app failing. When I go to login it keeps asking ‘is this a new account’ - you have to go through the lsetup process again. It works then until logout. And when you try to log back in, you have to keep resetting it all up again. Please advise URGENTLY

  • garfen Gary F (@garfen) reported

    @CR1337 If I was a NatWest customer I'd close my account if they think they can quiz me on what I'm going to do with my own money and then refuse to give it to me because they didn't like my answer.

  • lozmach LT🌷 (@lozmach) reported

    @NatWest_Help hi, I’ve been kicked out the NatWest app and have tried logging in and it won’t let me! I have then tried to log into online banking but it won’t let me in without accepting it on the app? Please help!