NatWest

Is NatWest down in Stevenage, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Stevenage, Hertfordshire, England 12/19/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (27%)

    Website (27%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Login (20%)

    Login (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Adobo_Killer ACRPZ (@Adobo_Killer) reported

    @NatWest_Help Hi. I could not access my Natwest Mobile app. Is the service down?

  • kerrywoolf Kerry (@kerrywoolf) reported

    @AsdaServiceTeam I am having issues checking out my online order. It is coming up card unrecognised (Amex). However, natwest card was taken. I’ve phoned both Asda and Amex and was told no issues. Clearly this isn’t right. I also used different devices.

  • braddels Brad Mace ™ (@braddels) reported

    @NatWest_Help i can't remember my login details, go to reset them as a mortgage only customer and you ask for my Natwest bank account or debit card number. i'm a mortgage only customer...

  • freeg131 Philip Gamble (@freeg131) reported

    @johnnyratcliffe Yes I have done this several times at my local Natwest. There is a machine that counts them and gives a receipt you can pay in with no charge. Never had any issues. Are these not common?

  • IsItAnyWonder1 IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported

    @DanPriceSeattle @eyejosh My bank even got called 'serial criminal offenders' by the FBI, yet posted record profits last year, while they closed more local branches and made banking nearly impossible with all the codes I need just to access MY money... Natwest, ladies & gentlemen...

  • Chaz_Miller Charlie Miller (@Chaz_Miller) reported

    @NatWest_Help been attempting to set up online banking for our PC for months. Completed the application, all parties signed online & had a letter to say it can’t be processed because my email address doesn’t match your records? I’m not a NatWest customer so whose records? Argh 😡

  • Chaz_Miller Charlie Miller (@Chaz_Miller) reported

    @NatWestBusiness been attempting to set up online banking for our PC for months. Completed the application, all parties signed online & had a letter to say it can’t be processed because my email address doesn’t match your records? I’m not a NatWest customer, so frustrating!

  • viqqs143 Viqqs (@viqqs143) reported

    @NatWest_Help is there something wrong with telephone banking? All I am hearing is ‘welcome to NatWest’ and then nothing else. I have tried callling 4 times now. Also the messaging function is not working

  • Justbrexitdone Suffolk Chap ( ex Londoner ) (@Justbrexitdone) reported

    At my wits end. Trying to finalise a remortgage through @natwest . Their legal department is virtually impossible to contact. Requires me to use an ID check system that doesn't work, and doesn't answer e-mails. Any suggestions from anybody would be gratefully received.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****