NatWest

Is NatWest down in Stevenage, Hertfordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Stevenage, Hertfordshire, England 01/24/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • dbs_sticky Mark R Evans (@dbs_sticky) reported

    @RBS_Help Quick question: if an RBS customer, who does not have a phone/internet account, needs to update their home address, can they do it at a NatWest branch?

  • LunchTodd ToddLunch (@LunchTodd) reported

    Fair play to Natwest, for the phone banking service that offers to call you back when advisers aren't busy, then calls you back to put you on hold due to the advisers being busy.

  • beccynotbecky Beccy Burrow (@beccynotbecky) reported

    Anyone else think @NatWest_Help has gone to 💩 since changing to Mastercard 😒 no end of problems with online transactions and contactless 😤😤 #natwest #mastercard #debitcard

  • yoongii___ madi #BLM (@yoongii___) reported

    @NatWest_Help my credit card has disappeared off the NatWest app and online banking and not sure why could you possibly help please?

  • DSuchinskyj David suchinskyj (@DSuchinskyj) reported

    I've had a letter that seems to be from natwest saying my ctf direct debit has been cancelled, I want to keep the money being paid but can't contact anyone as I'm kept on hold for nearly 2 hours every day, I need any help or advice please

  • mikejhemsley mike (@mikejhemsley) reported

    @petefrasermusic @ellcol I spent Christmas in LA once and ended up having a lovely chat with a guy who was working NatWest’s fraud phone line at what was about 5am UK time, cheerily admitting to earning a fortune for that shift.

  • AgentCas73 Chrissie. (@AgentCas73) reported

    Online banking with #Natwest is impossible. Getting access to an account online is awful. There's too many questions asked and it's my frigging account and I can't get in. Thinking of going to a new bank.

  • jasonericf Jason 🇺🇦 (@jasonericf) reported

    For a while I've not had to deal with the traditional banks, but I have a few times recently for the switching offers. It's amazing how slow they still are. A week later and I've still not got the details to even log in with Natwest

  • Smitherman1 Pete Smitherman (@Smitherman1) reported

    @NatWest_Help Natwest do it again frozen our account. Awaiting email from First freud? Disgusting behaviour from you. No access too our money.

  • AlexLeicesterUK AlexLeicester (@AlexLeicesterUK) reported

    @Life_Disrupted Have you ever tried to call NatWest's customer service line to do a bank transfer? The MINIMUM call waiting period is six years!