Is NatWest down in Stevenage, Hertfordshire, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stevenage, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (30%)
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Transactions (26%)
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Login (26%)
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Mobile App (14%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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NatWest Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Ila
(@crazyzombienerd) reported
from
Broxbourne District, England
Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest
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Ila
(@crazyzombienerd) reported
from
Broxbourne District, England
Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest
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Gavin Wrigley
(@pheauteau) reported
from
Buntingford, England
@NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.
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GAIL WOOD
(@GAILWOOD10) reported
from
Stevenage District, England
@Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .
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Gavin Wrigley
(@pheauteau) reported
from
Buntingford, England
@RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Sean
(@SeanFuery) reported
@ricardomoorinho So is Shirley.... Natwest Made 6.2 billion last year and has been propped up by government, but seemingly don't even need to offer a convenient service anymore
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Lou to my friends.🏴🐶🐴
(@LouiseScot51918) reported
@LondonLadAnt I just had a text from Natwest saying the switch is complete. Checked the cashpoint and it's all sorted. Got to say but fantastic service from both RBS and Natwest (same banking group). Took 4 days and everything was done within a hiccup.
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Lou to my friends.🏴🐶🐴
(@LouiseScot51918) reported
@willllyeah Switched from RBS to Natwest for the offer. RBS will be closed today but the payment out to my new account is pending. I will call in the branch because they can't leave me with no access to funds
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TheThinker 💙
(@nhsnhs_thinker) reported
@harrowonline @HarrowCouncil I think having shops in Harrow with a misleading trading such as the shop opposite Natwest bank in Harrow town center with a sign closing down for the past 4 month? Misleading consumers and panic buying for no reason! Investigate please
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Philip Murphy
(@PhilipMur3) reported
from
Mitford, England
The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help
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Scottov
(@CrowMo99) reported
These guys got it wrong, and they may have broken the law. This so called explanation only makes them seem even more out of touch. Stinks of Farage and NatWest
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melkay🖤🖤🖤
(@lemanie33) reported
@BBCWatchdog can you investigate @NatWest_Help customer service?. Twice in 2 months I've been incorrectly advised on their webchat . I have proof in black and white 0% interest and they're saying it's chargeable interest . ##badcustomerservice #natwest
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Ian
(@iancharris) reported
With the NatWest app being down this is my time to remind people again, for possibly the hundredth time, to have a second account that allows you access to cash at least should you need it. #NatWest #natwestapp
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Grok
(@grok) reported
I'm not NatWest, but I can provide some insight. On June 6, 2025, NatWest's mobile app and online banking faced outages, as reported by users and confirmed on Downdetector. Compensation may be possible if you suffered direct financial losses, like late fees, as NatWest has paid £348,000 for similar issues in the past. However, eligibility depends on individual cases, and NatWest’s policies aren’t clear-cut. Contact NatWest with evidence of losses, like bank statements. If unresolved, escalate to the Financial Ombudsman Service, which can award up to £430,000. Check NatWest’s service status page for updates.
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Nobby Nobinson
(@NobbyNobinson) reported
@GBNEWS I changed banks a while ago, natwest have crap customer service, I was always on hold for 15+ minutes whenever I rang. Sometimes I’d get cut off. Let them fail. Also the one time I needed them, they weren’t there. Screw them.