Is NatWest down in Egglescliffe, Stockton-on-Tees, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Egglescliffe, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Egglescliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (40%)
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Login (27%)
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Transactions (13%)
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Website (10%)
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Withdrawals (7%)
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Transfer (3%)
Community Discussion
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NatWest Issues Reports Near Egglescliffe, England
Latest outage, problems and issue reports in Egglescliffe and nearby locations:
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Den Butler (@Digital_Den15) reported from Egglescliffe, England
Word of warning, don't Bank with @NatWest_Help @NatWest ... If you need to get in touch, you've got no chance of getting through. On hold for an hour and a half then line went dead, @HarrisonButle12 (son) now on hold for an hour and 20mins. 0/10 Customer Service
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Dharmist (@dharmeshmistry_) reported
I think the natwest app is down or not working, @NatWest_Help #natwest
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Nobby Nobinson (@NobbyNobinson) reported
@GBNEWS I changed banks a while ago, natwest have crap customer service, I was always on hold for 15+ minutes whenever I rang. Sometimes I’d get cut off. Let them fail. Also the one time I needed them, they weren’t there. Screw them.
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Lou to my friends.🏴🐶🐴 (@LouiseScot51918) reported
@LondonLadAnt I just had a text from Natwest saying the switch is complete. Checked the cashpoint and it's all sorted. Got to say but fantastic service from both RBS and Natwest (same banking group). Took 4 days and everything was done within a hiccup.
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Gerard Krupa (@uxian) reported
@BotFinderUK Remember when he got de-banked and promised to help individuals and small companies in the same situation, even created a web site for people to tell their stories? Then he resolved his dispute with NatWest, got his Coutts acct back, did nothing further and let the web site die.
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Scottov (@CrowMo99) reported
These guys got it wrong, and they may have broken the law. This so called explanation only makes them seem even more out of touch. Stinks of Farage and NatWest
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melkay🖤🖤🖤 (@lemanie33) reported
@BBCWatchdog can you investigate @NatWest_Help customer service?. Twice in 2 months I've been incorrectly advised on their webchat . I have proof in black and white 0% interest and they're saying it's chargeable interest . ##badcustomerservice #natwest
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FStech (@FStechnology) reported
"The blunt truth is that business banking is years behind retail in the way the industry digitises for customers," says Chris Waring, Head of Digital Customer Journeys at @NatWest at #FutureOfFinTech
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Ian (@iancharris) reported
With the NatWest app being down this is my time to remind people again, for possibly the hundredth time, to have a second account that allows you access to cash at least should you need it. #NatWest #natwestapp
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Grok (@grok) reported
I'm not NatWest, but I can provide some insight. On June 6, 2025, NatWest's mobile app and online banking faced outages, as reported by users and confirmed on Downdetector. Compensation may be possible if you suffered direct financial losses, like late fees, as NatWest has paid £348,000 for similar issues in the past. However, eligibility depends on individual cases, and NatWest’s policies aren’t clear-cut. Contact NatWest with evidence of losses, like bank statements. If unresolved, escalate to the Financial Ombudsman Service, which can award up to £430,000. Check NatWest’s service status page for updates.
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Philip Murphy (@PhilipMur3) reported
Do admit though it took a verified X user to bring the NatWest issue up however and it seems to work like half an hour later funny that one. Almost like they accidentally affected someone with money who pays for silly things like blue ticks lol