Is NatWest down in Egglescliffe, Stockton-on-Tees, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Egglescliffe, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Egglescliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (23%)
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Transactions (18%)
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Mobile App (18%)
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Transfer (3%)
Community Discussion
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NatWest Issues Reports Near Egglescliffe, England
Latest outage, problems and issue reports in Egglescliffe and nearby locations:
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Den Butler
(@Digital_Den15) reported
from
Egglescliffe, England
Word of warning, don't Bank with @NatWest_Help @NatWest ... If you need to get in touch, you've got no chance of getting through. On hold for an hour and a half then line went dead, @HarrisonButle12 (son) now on hold for an hour and 20mins. 0/10 Customer Service
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Leonard
(@leonardfilming) reported
@shellenberger I live in the UK, my bank (Natwest) just refused me access to my own money and stopped me transferring money to a family relative. It told them it was a gift but they said it "sounded suspious" and declined the transaction. They refused to tell me how I can get it approved.
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Matthew Ineson
(@InesonMatthew) reported
@NatWest_Help Natwest please respond to this! Just sent this to Natwest... I need some urgent help. Earlier today you did one of those transaction check texts to which i replied Y. It was for a sandwich from Gregga I later tried to use my card to charge my car at marks and spencer. It was declined several times. I telephoned natwest and was told the card would work. I went in marks and spencer and again my card was declined several times. I have apoken to 5 people at natwest. Have been told several times the card would work but it wouldnt. I was then told by natwest staff it was nothing i had done and there was nothing suspicious on my account. It was a 'bank policy' but they could/would not tell me what policy. So i have done nothing wrong, my card allegedly isnt blocked but m@s took my food off me and i am now sat in the car park unable to charge my car or get home. I have been asked if there is a Tesco near. I have no idea. You want me to walk down the motorway?!!! I am now stranded. I asked the natwest staff if i was a little old lady or disabled person would they leave me stranded? I was told yes. Please advise what i do!!!!! This was the reply... 5:39 pm Hi Matthew. I appreciate it’s not ideal to be faced with this, especially when needing to charge your car to get home, so I do completely understand your frustration. Just to be honest with you, if a payment has been declined due to bank policy, there wouldn’t be anything we can do to override this sadly. The Bank has mechanisms in place to protect you from transactions that may have been classified as high risk. Due to the quantity and pace of transactions that are made on a daily basis, Bank Policies are constantly needing to adjust due to Industry trends. And as a result, transactions that were previously approved now may be declined. We are unable to provide specific details of the policy itself, nor can we say if this will always be the case. The Bank has these policies in place purely to keep yourself and your money safe and secure. Would you have access to another card you could use to make the payment from in the meantime? ~Emma I replied 5:55 pm No. Its the only card i have. Im stranded No reply from natwest 6:07 pm What kind of company is this?! 6:17 pm I am stranded because of natwest. Please do not ignore me 6:19 pm ? Still no reply and funnily enough no promised call back from anyone at natwest. This is appalling
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StevieB
(@b_stevie57977) reported
@MikeTappTweets @DementiaUK Zero influence on the banks. Barclays, NatWest etc plan for hubs when they decide to close local branches. They proactively contact local MPs and inform them what will be done. MPs have no say in the decision. "Working hard--" is disingenuous claptrap!
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Mr Hate
(@IHateEveryoneTV) reported
@adorekem THE NATWEST GIRL HAS SPOKEN!! DONT MEK HAR RING CUSTOMER SERVICE ON YO *** !!!!
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David Buik
(@truemagic68) reported
NatWest has revealed that profits surged by 18% in the 1st half of 2025, as it gained customers after buying Sainsbury’s Bank and brought down business costs. The group reported a pre-tax operating profit of £3.6bn for the first six months of the year. shares +0.68% - YTD +26.44%
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Rachel Wilson
(@wils1383) reported
@NatWest_Help Sent you a DM now @NatWest_Help - basically outlining how NatWest have totally lost the customer focus and care. They rely on automated systems and automated updates rather than provide a solution for their customers to work with them. Computer says no! Awful.
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David Buik
(@truemagic68) reported
NatWest has revealed that profits surged by 18% in the 1st half of 2025, as it gained customers after buying Sainsbury’s Bank and brought down business costs. The group reported a pre-tax operating profit of £3.6bn for the first six months of the year. shares +0.68% - YTD +26.44%
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Statto Wrexham (C)
(@StattoWrexham) reported
@Paskins_tache Contact Wrexham Natwest Bank Account number "Mr Statto's retirement fund" and ask for the special gold access Top Red code!
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char
(@goodkingjon) reported
NatWest’s bizarre changes to their mortgage portal continue to baffle me. Why can’t I just log in like I did before? I have no idea how to get in to it every time I try to now.
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Tony Melvin
(@TonyMelvin2) reported
@NatWestGroup NatWest is an absolute joke. I was told on the 13th of June that someone would be in contact with me in 5 working days. 6 week later they still haven’t bothered. Customer service obviously doesn’t matter to them? Goodjob NatWest 👏 👏