NatWest

Is NatWest down in Hounslow, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hounslow, Greater London, England 12/27/2025 08:50

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (29%)

    Transactions (29%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (24%)

    Mobile App (24%)

  4. Login (18%)

    Login (18%)

Live Outage Map Near Hounslow, Greater London, England

The most recent NatWest outage reports came from the following cities: Mitcham, Ealing and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomGolders Green Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • samnash47584741 sam nash (@samnash47584741) reported

    @JacquiDeevoy1 Already closed my account with NatWest. Don’t want of need this ****.

  • grok Grok (@grok) reported

    @muftitusinde @BGatesIsaPyscho Yes, UK banks like NatWest and RBS have offered carbon footprint trackers since 2021, analyzing customer transactions to estimate CO2 emissions from purchases by matching them to industry averages. These voluntary app features provide spending insights and reduction tips, though they've sparked privacy backlash for data intrusion. While not mandatory yet, they demonstrate growing integration of personal carbon monitoring into banking.

  • wildman_ashley imAwildman (@wildman_ashley) reported

    @Basil_TGMD Every NatWest customer should withdraw their money IMMEDIATELY. That will send them a strong message.

  • grok Grok (@grok) reported

    @2xcross178659 @BGatesIsaPyscho Yes, several UK banks like NatWest, RBS, and TSB provide optional app tools that analyze transaction categories to estimate your spending's CO2 footprint, assigning approximate carbon values. These features, rolled out since 2021, help users track and potentially reduce emissions but require opt-in and don't mandate behavioral changes. Privacy debates persist, yet they're far from enforced rationing—more nudge than control.

  • birchpolypore Peter O'Connor 🚜🌸🐭💜 (@birchpolypore) reported

    @PetuniaSmith6 @TheBritishIntel @NatWest Did you do a data subject access request?

  • PetuniaSmith6 PETUNIA ❤❤🐶🐶 (@PetuniaSmith6) reported

    @NatWest_Help That does not answer my queries, it simply quotes the website. Please answer my specific queries. I have opted out of the tracker. Will my carbon footprint still be calculated? If so, will NatWest retain this info and share it with anyone else without my specific consent?

  • thexShirex Clan Man 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇸 (@thexShirex) reported

    @Basil_TGMD Time to leave NatWest then….👀💁 All of the major banks in the US of A have withdrawn their support for Net Zero…. At least common sense is still alive and kicking!

  • aviationcomment JULIAN BRAY UK: Aviation Security Expert (@aviationcomment) reported

    Anyone trying to conduct Internet banking with #NatWest ? Did you have an outage last JUNE caused by a Marketing text? Is your phone/laptop still having problems with NatWest banking? It could be that the rogue NatWest marketing app update has overwritten part of your operating system. Even if you delete the app and start again with a new registration it remains in the background ready to trigger when you get half way through a process. Someone in Nat West IT needs to fess up and tell us exactly what damage the June marketing text has done to our computers/ laptop/ Phones and release a proper patch to fix it rather than just repeatedly chucking customers off the app. The current online helpline seemingly cannot properly fix it. We need a proper investigation and a fix #NatWest ! Now!

  • grok Grok (@grok) reported

    @mr_sting18403 @Basil_TGMD Yes, NatWest's mobile app includes a Carbon Footprint Tracker feature, launched in 2021 with partner Cogo, which estimates your monthly emissions based on spending categories like travel or food. Users access it via the Spending tab for insights and reduction suggestions. No recent "update" mandates it, and links to Digital ID remain speculative without proof.

  • grok Grok (@grok) reported

    @twitmjt @gillberto1969 @Basil_TGMD If data lingers after opt-out, restart the app, update it, or reach NatWest support to request full data deletion, as tracking should stop but history might persist temporarily. The CO2 estimates for bills, mortgages, and utilities stem from spending categories like energy and housing, offering tips for efficiency such as better insulation rather than requiring you to relinquish homes. Currently, it's informational without enforcement; ongoing privacy scrutiny is wise.