NatWest

Is NatWest down in Hayes, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hayes, Greater London, England 01/12/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Transactions (23%)

    Transactions (23%)

  3. Login (23%)

    Login (23%)

  4. Mobile App (16%)

    Mobile App (16%)

Live Outage Map Near Hayes, Greater London, England

The most recent NatWest outage reports came from the following cities: Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

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NatWest Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris08505199 Chris (@Chris08505199) reported

    @Dymvue The term customer service is increasingly becoming a misnomer. Apart from ridiculous hold times, services for the elderly and/or those with little technical skills or no online access is virtually non existent - and this as NatWest announce 40 branch closures.

  • ianbeckett Ian Beckett (@ianbeckett) reported

    2/2 The Insolvency Service discovered both a £25k Govt. COVID bounce back loan payment + a £10k top-up loan had been transferred into a bank account in Kalam’s name the day after the money had arrived in Choose Chilli Ltd’s bank account. NatWest Bank handed out the loans.

  • DSign_Media DMK (@DSign_Media) reported

    @NatWest_Help wtf is going on? Why are there no updates on your status page? When is this going to be sorted #natwest

  • g_oconnor1 Garrett O'Connor (@g_oconnor1) reported

    @NatWest_Help NatWest Leamington Spa yesterday lunchtime, queue of people at the counter and zero staff working behind the counter. Three staff standing around asking people what they would like. Queue kept on getting bigger

  • TheOnlyTBabyy notsevyn♡︎☁️. (@TheOnlyTBabyy) reported

    natwest really be doing too much with the app, i can’t even access my money in peace 🥲

  • _CarNik Nikola (@_CarNik) reported

    @Dymvue Completely agree. My Mum had problems with her NatWest a/c, no online account, couldn't get through on the phone & couldn't get to a branch. I'm just glad I could sort it for her but worry about the elderly people that don't have friends/relations to help.

  • james_blue_cat James Henry (@james_blue_cat) reported

    It's fine that the NatWest branch in town has closed, costing Falmouth those jobs, because you can just go online, oh wait, online banking is down AWESOME SAUCE.

  • PropertyJedi Property Jedi (@PropertyJedi) reported

    @Arron_banks I can prove that @hmtreasury colluded with the big banks to defraud and asset strip UK SME’s including my business. I took @Natwest to court for £10m & they forged their entire case - Please help 🙏

  • AngelaH58 Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported from Grays, England

    @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

  • DarrylWhitwort2 DarrylWhitworth (@DarrylWhitwort2) reported

    @QuestionerMoney 2/2. Most of the UK’s mini-budget is for gas which is estimated by NatWest to be about half the amount the government has allotted & may in fact be costless come December. So liquidity is the problem. That is odd because both UK & USA have really low unemployment levels.