NatWest

Is NatWest down in Hayes, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hayes, Greater London, England 01/27/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Hayes, Greater London, England

The most recent NatWest outage reports came from the following cities: Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • NormanB47489009 北京线下 (@NormanB47489009) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    Hey NatWest what if this was someones Gran give your heads a shake & quit cutting off the older generation they dont want your **** App ya Online crap they want Customer Service Dolly Parton 9 to 5 (Live 2019 Performance from 50 year anniversary)

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    NatWest RBS i have not forgotten about you either give your heads a shake shove ya Online Banking ya App & not being able to help Folks during certain hours STOP being freaks & give Customers what they want its our Money NOT yours I want my Balance (Good Luck Rob)

  • jayh249 jay (@jayh249) reported

    @Dave_Blogs @MorganBroadcast @firstdirect As a Natwest customer, I checked the app with a friend and definitely cannot get my PIN number to display in the app. however in my Santander app it is easy to display the PIN - once you enter the security pin (which you would need to know)

  • musichqhull Darren Bunting (@musichqhull) reported

    @bbcburnsy re banks, Natwest in Hull city centre are reducing services regulary, I was in yesterday only 2 counters of 4 where in use & on Saturdays they do not have a cash counter service. The staff are lovely but banks are providing a poorer service now & long queues !!

  • bparsia Bijan Parsia (@bparsia) reported

    Ok. Another note from NatWest telling me my mortgage rate has gone up. Now 5.25% (I started at 4%). Thank goodness I have a offset mortgage with a full offset. I’ve long been puzzled by the ubiquity of variable rate mortgages in the UK. A “fixed rate” tends to fix it for 2 yrs.

  • ZenaMarks Zena Marks (@ZenaMarks) reported

    @NatWest_Help's banking services have to be the least common-sense, most awful I've dealt with. And I once banked with RBS. Please don't bank with #NatWest.

  • Terry01824970 pensioner getting older (@Terry01824970) reported

    Lidl Mablethorpe strike again refused my natwest card and their card readers are natwest owned so went to ATM at the coop and no problem trolly full of frozen food I have not shopped there for the last year due to rude staff member but this time it was the wife using my card

  • PostOffice Post Office (@PostOffice) reported

    @JoshTomBrown_95 Thanks for confirming. As per our agreement with our partner banks, we can't contact Natwest about your account for security reasons. Natwest provided us with 0345 788 8444 for their customers to call so they can look into any issues with our banking teams if issues arise. - Tom

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    NatWest but please Miss i only want my Balance i would love to give you that Mr Rob but right now i am in Labour my waters have Broken & they will not give me time Off i think the Baby will be Born in the NatWest rest room but good luck with your Balance