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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hayes, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (33%)
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Website (25%)
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Mobile App (25%)
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Login (17%)
Live Outage Map Near Hayes, Greater London, England
The most recent NatWest outage reports came from the following cities: Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Website | |
| London |
Login | |
| Golders Green |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| Teddington |
Website |
Community Discussion
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NatWest Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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💙 Stacey Killon
(@beady_stace) reported
from
Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Grok
(@grok) reported
@Moon22Goddess Smart move calling NatWest directly—hope the callback clarifies things. Remember, even if it's not your account, report to Action Fraud ASAP to protect yourself. Need help with the report or credit freeze? I'm here. 👽🌕🛸
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Mrs Szy
(@MySzyVoice) reported
So disappointed raised a dispute re never receiving goods with my new CC from @NatWest_Help still no reply days later! My @AmexUK when had similar issue was resolved within hours! NatWest day can take 10 days! Why can Amex do it in 3 hours. Gonna pay up and change back !
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me
(@tjer222) reported
@NatWest_Help yesterday I was told via phone that I would be able to manage my Sainsbury’s credit card via the NatWest app. But that’s not the case. This is utterly unacceptable. I’m not the only customer complaining that the smooth transfer has been anything but. @TheFCA @FT
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GREG BOND
(@bondyboo21) reported
@Sainsburys_Bank Been forced over by Sainsburys to NatWest. No way to pay monthly Credit Card amount as I only have Debit Card and your pay by bank does not yet support the bank I am with!! Who the hell scoped this Sale out as they want sacking!! Ready to pay but being blocked!!!
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Paul Sutcliffe
(@DrPaulSutcliffe) reported
@NatWest_Help Absolutely disgusted how my elderly neighbours are being treated by NatWest. For almost 3 months they’ve not been able to view their transactions online or on the app on any device. Caused massive upset. NatWest keep making excuses. Anyone else got this problem?
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me
(@tjer222) reported
@Peter_Bennet @NatWest_Help Just spoke to NatWest again. Despite assurances yesterday on the phone the issue was solved, nothing had been done. It was admitted that NatWest know there are issues with some records transferred but they seem to be waiting for contact to be made from customers.
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Álvaro Pétrus
(@AcgbPetrus) reported
@NatWest_Help I've been trying to contact the bank for a few days now. Ever since they changed my credit card from Sainsbury's to Natwest, it's been a horrible experience. I can't get help by any means, whether by phone, here on Twitter, or through the bank's chat, all of which are terrible.
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London & Southeast 🔆
(@TheSnowDreamer) reported
@LaurenceCombyne My mum got to work at Natwest tower albeit very late unsurprisingly most of her colleagues who lived in burbs did not come in. They still wanted them in or no pay. No working from home too! Totally removed from time we live in now.
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George 💎🦋💎
(@GeorgeConnoll14) reported
I thought you were a bank of the future … turns out you are just NatWest without customer service 😤🤯😩
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Louise🌻🌻Coates
(@louisecoatesuk) reported
@Sainsburys_Bank I tried for 9 months to try to sort this card with Sainsbury's bank, and got nowhere, 3 days after my card was moved to Natwest, they had sorted it and I have access to my account again, Thank You for being disability friendly @NatWest_Help