NatWest

Is NatWest down in Hayes, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hayes, Greater London, England 12/31/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (26%)

    Transactions (26%)

  2. Website (26%)

    Website (26%)

  3. Mobile App (26%)

    Mobile App (26%)

  4. Login (21%)

    Login (21%)

Live Outage Map Near Hayes, Greater London, England

The most recent NatWest outage reports came from the following cities: Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Beryl57100377 Beryl (@Beryl57100377) reported

    @LisaMeighan @StarlingBank So glad you managed to get your money back! No unfortunately same old response from them for a month now even though NatWest immediately refunded me. I've taken my custom elsewhere now they won't be getting a penny more from me & expecting them to be shut down within the year.

  • Noelgsuperman 🐝Noel Gallagher🐝 (@Noelgsuperman) reported

    @mrskmob1 @JamesDelingpole @LloydsBank Some banks charge "access fees" to them for cash now you mention it. Nearly got stung at a HSBC one for something like 3.60. only getting 20 quid out for the chippy. Went across the road to the NatWest and all was fine. Revolut have ruffled a few feathers in the banking sector.

  • jenjiggs Jiggs (@jenjiggs) reported

    @Drystonesonnet @JamesDelingpole @LloydsBank Natwest are terrible. There is a fb group full of people that have had their accounts shut, can't get their money. I have a savings account with them, and they made me jump through hoops to do a transfer in to my current bank account. They were happy all the while taking my money

  • Nor154 Nor (@Nor154) reported

    @cooda @NatWest_Help I think it’s HSBC with the problem from looking at the comments on HSBC as I’ve also made a payment from HSBC to a NatWest account

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWest_Help DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE

  • Thats_hat Hats (@Thats_hat) reported

    @NatWest_Help @RBS_Help please help! On the phone to child trust fund for over 90 minutes inept that addresses are not shared across the group. Paid into ctf for years and now can’t even speak to someone to get hold of our new acc nos. Not the usual service we get from NatWest.

  • DonPingus Pedro Beato Vallejo (@DonPingus) reported

    HOW ******** DID THIS WOMAN BLOCK ME ON NATWEST???????? WHAT ******** I WAS JUST TRYING TO SEND MONEY BACK

  • FrancisBoulle ₿oulle🗽 (@FrancisBoulle) reported

    @JamesDelingpole @LloydsBank I had the same issues with NatWest

  • eht1eht1eht eht.eht.eht. (@eht1eht1eht) reported

    @NatWestGroup @MartinSLewis Thrilled to have been treated like **** by Natwest - enough ID and income, no debt but no passport equals no account. Surely it is everyone's right to switch bank accounts? A shielded carer, with better things to do, stressed to tears. Well done.

  • WakelyTracy Tracy Wakely (@WakelyTracy) reported

    Trying to get through to Natwest all morning. On hold 45 mins then answer recording goes wrong. I have a query which may be a security issue and I cannot speak to anyone