NatWest

Is NatWest down in Hayes, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hayes, Greater London, England 11/22/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (22%)

    Website (22%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Live Outage Map Near Hayes, Greater London, England

The most recent NatWest outage reports came from the following cities: Ealing and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Website
United KingdomLondon Login
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomTeddington Website

Community Discussion

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NatWest Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • sherlocksister Emma Branch (@sherlocksister) reported

    @ZavviComplaints so, after four weeks of not receiving two t-shirts (that were never going to come) and speaking to countless live chat agents, customer svc messages and Twitter reps, I got a refund from Zavvi. But ONLY because my bank got involved. Thanks NatWest!

  • neildodd Neil Dodd (@neildodd) reported

    @NatWest_Help @NatWestGroup hi, I find it astounding that 22 days since I first tweeted, the Natwest Investments Online site is still not functioning. Please can you give an explanation and an indication for when this might be resolved? Thank you.

  • Carolin40537513 Caroline (@Carolin40537513) reported

    @NatWest_Help tried for days to contact Natwest via phone but been on call for over an hour each time and no answer. Trying to change address for child trust fund. Cant access online portal as letter went to old address. Terrible service.

  • DaveTBLB Elon Tusk (@DaveTBLB) reported

    @NatWest_Help @pohare551 This is getting ridiculous now natwest. I'm obviously not going to move my accounts because of it but it's very frustrating knowing you're the only bank with this issue! Have all your decent tech people gone to Lloyds?

  • Ste903 Ste903 (@Ste903) reported

    Please Natwest I still can't transfer money to my new Atom Instant Saver account - their sort isn't recognised by your system! I know other Natwest/RBS account holders that are having this issue too. We're losing out on interest 😢 @NatWest_Help @NatWest @atom_bank

  • mikejhemsley mike (@mikejhemsley) reported

    @petefrasermusic @ellcol I spent Christmas in LA once and ended up having a lovely chat with a guy who was working NatWest’s fraud phone line at what was about 5am UK time, cheerily admitting to earning a fortune for that shift.

  • atom_bank Atom bank (@atom_bank) reported

    We’ve been made aware that Atom customers with linked NatWest accounts are not currently able fund their Instant or Fixed Saver accounts. We’ll continue to help NatWest to fix this problem which seems unique to them. We’re sorry if you’re impacted & missing out on our great rates

  • Ste903 Ste903 (@Ste903) reported

    Has anyone opened an Atom Bank savings account today and found it impossible to transfer any funds into it from a NatWest account - saying sort code doesn't exist?? Seems like an issue Natwest's end? @NatWest_Help @MoneySavingExp

  • DavidRo68730274 David Robinson (@DavidRo68730274) reported

    @NatWest_Help NatWest Debit Cards - are they working now? Customer Services told me last night there was a problem with their systems and that they were working on it but had no timeframe. Have not heard anything from NatWest to tell me this has been fixed.

  • realjohnblack John Black (@realjohnblack) reported

    @NatWest_Help @peter_santanna Just to seal the thread. This got sorted today, after a few emails back and forth with a team that have no contact phone numbers. Have been very disappointed with the service from Natwest for the first time. I do hope its the last. Good luck to anyone else with account issues.