NatWest

Is NatWest down in Hayes, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hayes, Greater London, England 11/30/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Website (18%)

    Website (18%)

  4. Login (18%)

    Login (18%)

Live Outage Map Near Hayes, Greater London, England

The most recent NatWest outage reports came from the following cities: Ealing and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Website
United KingdomLondon Login
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomTeddington Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlM11 Carlos (@CarlM11) reported

    @GranadaReports So headed off to Sainsburys got to half mile before traffic stopped then snailed it round the first roundabout were I saw the queue before Natwest bank going towards the entrance of Sainsburys, round the second roundabout, down and turned left snailing it

  • NigelRampant Ramps ✊️🇺🇦 (@NigelRampant) reported

    Cannot believe how difficult it is to verify my @Natwest bank card on @GooglePay. Mobile app says "ring bank" and then you are in a black hole of useless AI messages and call centre people who cannot help. RUBBISH!

  • chris93247956 chris (@chris93247956) reported

    @RBS_Help please can you help. Lost bank card. New one on way but completing house Thursday. No card reader. Need to go NatWest branch as No RBS near me. Phone people say impossible without card. Can’t I do it with I.D? Help please thanks

  • theonlywayisg George Smith (@theonlywayisg) reported

    @NatWest_Help Wife on the phone to customer service team for 1 hour trying to unlock her online banking account. Transferred to 4 different members and then just hung up on. Life is too short to bank with #natwest.

  • DanTheo1 Daniel Theo (@DanTheo1) reported

    @NatWestBusiness If you complain, NatWest tell you to DM them, so you take their embarrassingly poor service away from the public eye. You then engage in endless useless chat where they eventually tell you there’s a 4 week backlog, unlucky, have a great day!

  • Mayonia Mayonia (@Mayonia) reported

    @NatWest_Help I know one business who has huge problems opening an account with NatWest

  • rocky_kanoa Roncho Kanno (@rocky_kanoa) reported

    I thought I’d walk into Natwest and get a new debit card in minutes. 5 working days later, I’m still essentially card-less. Nigerian banks do usually get this one right.

  • NuaGRGVictim NatwestRBSGRG Victim (@NuaGRGVictim) reported

    @GayElectrician @NatWest_Help @screenedout Would the health check be carried out by the notorious #GRG GLOBAL RESTRUCTURING GROUP for those that don't know, 16,000 of us put there by natwest/rbs many never had a problem no arrears never bounced a cheque but were put there anyway and ruined. #stoprob Stop Rip Off Banks

  • secretshopper25 secretshopper258 (@secretshopper25) reported

    @NatWestGroup Is anyone actually working at NatWest? It seems like customer queries are never responded to, regardless of how urgent they are!!!

  • eLJaybud Lee Gibson (@eLJaybud) reported

    @jeanrobinson946 @NatWest_Help Sounds like you should move banks. Stray by opening an account up elsewhere and just post into that, essentially running dual accounts. Once you have the NatWest one zeroed it can be closed down.