NatWest

Is NatWest down in Hayes, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hayes, Greater London, England 02/01/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (24%)

    Login (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Hayes, Greater London, England

The most recent NatWest outage reports came from the following cities: Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

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NatWest Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • AkanKwaku Kweku Akan #FBPE (@AkanKwaku) reported

    @Apple It stopped working on my NatWest App

  • illd0itlater benjamin (@illd0itlater) reported

    does anyone know how to set up an overdraft on the natwest app?! ***** I’ve been trying for hours and google didn’t help me

  • WhitlockAndPope Whitlock And Pope (@WhitlockAndPope) reported

    Over 30 years I’ve banked with these guys, but… if anyone has any bank recommendations, let me know. Specifically I’m all about customer service, which @natwest used to make their selling point. ¯\_(ツ)_/¯

  • samimousa86 Sami Mousa (@samimousa86) reported

    @northernrev to show he's anti working class credentials (I would also apply this to Rishi but with a specific focus on free handouts to the shareholders at the publically controlled Natwest)

  • verityglover Verity Glover (@verityglover) reported

    @HSBC_UK hi, I transferred £500 to my son’s account today but it hasn’t turned up. I have been into my bank branch (Natwest) and they say payment has gone and it’s correct acc number and sort that I have paid to before. Please help, he’s going off to University tomorrow. Verity

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak

  • Edwud_ Edwud.🧃 (@Edwud_) reported

    Not being able to buy $LINK from NatWest blocking me is actually causing me mental & physical problems. I missed a dip. 😢

  • PantherAS90 andrew ⚔️ (@PantherAS90) reported

    NatWest customer service is absolutely terrible. 😭

  • KimDriver11 Kim Driver (@KimDriver11) reported

    @VoteYesSept @NatWest_Help Eventually "oh yes, I see it now - it's in the wrong box". (Rubbish - NatWest's automated customer call centres use it when they offer a call-back as an alternative to queuing. The only problem that a 15m slot is actually a two hour slot - and then you're back in the queue!)

  • jailew jane wallace (@jailew) reported

    @RBS_Help why is there a one hour wait time on your fraud reporting line? Not acceptable. Been on call since 8am as your website points you to Natwest. Now joined a very long queue. #badcustomerservice