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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hayes, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (27%)
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Website (27%)
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Mobile App (27%)
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Login (18%)
Live Outage Map Near Hayes, Greater London, England
The most recent NatWest outage reports came from the following cities: Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Website | |
| London |
Login | |
| Golders Green |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| Teddington |
Website |
Community Discussion
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NatWest Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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💙 Stacey Killon
(@beady_stace) reported
from
Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Felicity Lotter 🇿🇼🇿🇦🇬🇧
(@felicitylotter) reported
@seetickets @UkWatchdog Still not received my refund! Refund bounced as my bank card had expired, Natwest initiated a chargeback to #Seetickets on 06/08/2021. Yet I havent received my refund despite numerous emails/tweets. Beyond disappointed at total lack of customer service.
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Deano...
(@Frugal_ways) reported
@NatWest_Help @eon_next @EONhelp ... despite once again stating that no banking details exist on their system. So now we have no card for five days, no money, no spending online and in person. I really wish that both #EonNext and #Natwest advisors would have paid due attention to clear requests from customer.
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Heather Slater
(@HevSlater) reported
So Apple are happy to take £3377 off my learning disabled son and dont think that him not understanding is a reason to refund. Absolutely heartbroken that all his money has gone and no one wants help! Shouldnt unusual behaviour on an account be flagged too??#apple #natwest
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Danielle
(@danihaarding) reported
@NatWest_Help @emilycoxinabox Awful service. Since when do banks cold call customers? I had this call and hung up due to phishing. Do not feel comfortable discussing personal banking via a zoom call that I did not request. NatWest should contact customers to inform them of this service via email or the app.
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Angela263
(@Angela2634) reported
@NatWestGroup yet again another letdown from natwest is the money taken from my account ever going back? More gone today my advice is DO NOT bank with these they have no concept of customer care
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Damian Harries
(@DamianJHarries) reported
@tastecard Hi , I have just upgraded my NatWest card to include cinema tickets , When entering my email it access it’s telling me it’s invalid …I think it’s because I have a - in the email …can you help ?
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Dyn ar feic
(@dynarfeic) reported
@MfanwyEvans Try the @financialombuds. I once switched banks to @NatWest_Help and on the day they switched my current account with £12,000 in it, they froze my account because they suspected identity fraud! The ombudsman should be able to help and instruct Natwest to compensate you.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Asad Ali Khan
(@khan_asadali) reported
@BarclaysBizChat disgusting customer service !!! waiting 1.5 hours for a simple mobile app login. HSBC, Natwest no other bank has the issues you do!!! FIx your customer service!
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James Thomas
(@James_MRThomas) reported
@NatWest_Help Significantly shorter opening hours- to the point its impossibly to go outside of work hours. Slower transactions and processing of pay-ins and deposits. And the most painfully slow service I have ever seen in a bank. Help explain to me why I'm still with Natwest?