NatWest

Is NatWest down in Hayes, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hayes, Greater London, England 01/01/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Transactions (25%)

    Transactions (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (20%)

    Login (20%)

Live Outage Map Near Hayes, Greater London, England

The most recent NatWest outage reports came from the following cities: Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Webby285 Si Webster (@Webby285) reported

    @NatWest_Help Please supply me with your complaints process for the Fraud team. They are a disgrace and will end my time with Natwest after 35 years. Left with no access to any money , card or account, with little to no explanation for 5 days now. Absolute joke

  • iang_fc iang (@iang_fc) reported

    @dgwbirch It has to be NatWest. They are the only party in control of the security model, the only one that can do something about it. When phishing turns up, only NatWest can change the model to mitigate phishing. (That is, if we want to address the problem. Maybe we don’t…)

  • TheGStandard Gareth Lester (@TheGStandard) reported

    @ThreeUKSupport Manual via the app, but three times now it's been paid, authorised via the natwest app, and within an hour been reversed and showing as unpaid again. Also tried via the website with the same result 🤷🏼

  • thefx_network THE FX NETWORK (@thefx_network) reported

    @NatWest_Help why have natwest froze down my account? no letter of warning? the branch in Dartford gave me 0 help

  • ianbeckett Ian Beckett (@ianbeckett) reported

    2/2 until the 30th of March)’. Let’s hope the govt. match the total and don’t cheap out … + Natwest don’t cheap out by really limiting it to £1m if it’s popular with their customers - it’s rounding error compared to the bonuses/fines paid this year by NatWest

  • quattroken Ken Smith (@quattroken) reported

    @NatWest_Help This is abysmally poor user experience using NatWest app and online help. No SMS messages was sent following any response.

  • jo_bazz jo bones 🦴 (@jo_bazz) reported

    @modeltrees my bank offer a finance health check service (RBS/NatWest) where they go through everything with you it was on zoom and quite good tbh I don’t have anyone in my family that would be able to help either so it was nice just to talk things through

  • joods_g Andrew G (@joods_g) reported

    @BernieSpofforth @funmartman My NatWest app is constantly pushing me to set up biometric access now too …🤔

  • daisiemaetulip sandra (@daisiemaetulip) reported

    @richardm56 hi Richard, is there any way you can look into NatWest closing down random bank accounts? No warning, doesn’t matter how much money you have or your social standing, there’s a facebook group “NatWest closed my account” can you take a look please?

  • macfin76 🐝Michelle C 🐝 (@macfin76) reported

    Is anyone having problems paying with contactless with #natwest @NatWest_Help my card had been declined 4 times now in the last 2 hrs! Had to use my @LloydsBank account to buy our Friday night beers! #almostadisaster #thankgodforlloydsbank