NatWest

Is NatWest down in Hayes, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hayes, Greater London, England 11/29/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Website (18%)

    Website (18%)

  4. Login (18%)

    Login (18%)

Live Outage Map Near Hayes, Greater London, England

The most recent NatWest outage reports came from the following cities: Ealing and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Website
United KingdomLondon Login
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomTeddington Website

Community Discussion

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NatWest Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • jackie8506 jackie watson (@jackie8506) reported

    @MorganBroadcast What a terrible thing to happen, I hope you get refunded. I switched from NatWest to @santanderuk this week, this is very concerning, I might switch back.

  • AutisticGuide Ⓥ∞🧠Ⓐ⟭⟬🔮 (@AutisticGuide) reported

    Natwest: To access your own account and money on your new phone, confirm your dead, inaccessible phone number from a million years ago in a verification text from us. Me: I can't. Let me change my number on the tablet device upon which I am already logged in, please?

  • rondoburlesca Constant Lambert (@rondoburlesca) reported

    @santanderukhelp @JimCrosthwaite This is an incredible security risk, just heard about a Santander customer that lost £5,000 because of this - and the bank is claiming that the customer must have written the PIN down somewhere. NatWest says it won't offer this service as it's too insecure. Get it turned off ASAP

  • NormanB47489009 北京线下 (@NormanB47489009) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.

  • AutisticGuide Ⓥ∞🧠Ⓐ⟭⟬🔮 (@AutisticGuide) reported

    Me: No, that's creepy and completely ******* unnecessary - I know my customer ID, my passcode number, and my password, so, simply let me change the number without that total ******* invasion of my privacy, please? Natwest: It's for your privacy and security.

  • BeastlyEsoteric k i m (@BeastlyEsoteric) reported

    Logging into my Natwest to check how many pennies are left in my planned monthly overdraft to be greeted with a promise of help with the cost of living… to be taken to a page about free financial counselling? ****** slap to my ugly *** mug.

  • bhp1905 Bert Pollheimer (@bhp1905) reported

    @KarenStopHate Not tried it, but you can get 7 days free trial on the Apple website. If you have a NatWest bank account, you can also get 3 months free.

  • mcoultham Mark Coultham (@mcoultham) reported

    @NatWest_Help It’s okay nationwide provided the service without issue and was bemused that NatWest didn’t… they’ll receive my custom from now on.

  • rondoburlesca Constant Lambert (@rondoburlesca) reported

    @santanderukhelp @Lisa_Evenden This is an incredible security risk, just heard about a Santander customer that lost £5,000 because of this - and the bank is claiming that the customer must have written the PIN down somewhere. NatWest says it won't offer this service as it's too insecure. Get it turned off ASAP

  • DonnaJFarmer 上海包养南京包养杭州包养 (@DonnaJFarmer) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.