NatWest

Is NatWest down in Hayes, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hayes, Greater London, England 01/13/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (26%)

    Login (26%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Hayes, Greater London, England

The most recent NatWest outage reports came from the following cities: Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ShanRebec94 Shannon (@ShanRebec94) reported from Sale, England

    @Justiinahh @AskNationwide I’m also having this exact same issue. My partner sent money from nationwide to my NatWest and it hasn’t arrived. Not sure if it’s nationwide or NatWest with the issue 😫

  • AyrtonHockaday Ayrton Hockaday (@AyrtonHockaday) reported

    So NatWest are now opening at 10am rather than 9.30am on Wednesdays to "enhance their service"... You need to be open more to enhance a bloody service, not reduce it down! Closed all but 1 branch in Guernsey over the last few years so not really enhancing anything @NatWest_Help

  • chimaevsmash S (@chimaevsmash) reported

    @ellatrow_ Looks like he works with natwest tell the lad to call them (numbers on back of the debit card) and ask to be put through to the scams team they’ll block the guys account and get his money back

  • ThreeUKSupport ThreeUKSupport (@ThreeUKSupport) reported

    @Matthewpacker78 Do you happen to have the postcode for where you were in Natwest? We'd like to check if there's issues in that area, or not. Could help us understand if you were affected by a network issue, or if something else is going on here -Chris

  • Fletch832 Fletch (🎩,🎩) (@Fletch832) reported

    @ChrisCleary_52 @Williamsburg79 Chris I had exactly the same problem. And you know what I had to do? Change banks. I’m now with @monzo who are brilliant with this stuff. And allow me to transfer my money there & on exchanges. I recommend them. Left NatWest for gd after being a lifelong customer & biz bank too.

  • faizan293 Faizan (@faizan293) reported

    @NatWest_Help “Error while trying to send email. Please try after sometime” why isn’t there a character limit if too many characters won’t send? Connor, I’m sorry if I’m coming across as a *** head but everything about NatWest is annoying me to the core.

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    Evening @NatWest_Help I can’t find a direct debit form for my dad to enable auto payment of his NatWest @Mastercard - can you please advise / help? Thanks.

  • VictorOlliver Victor Santo Olliver (@VictorOlliver) reported from Sompting, England

    @essiefox I left for Homeserve after NatWest, went to Churchill, now better offer from British Gas home insurance. Homeserve years back were slow.

  • DLBrade Daniel Brade (@DLBrade) reported

    @HSBC_UK finding it impossible to pay my credit card as I bank with NatWest, poor customer service

  • shrimpsy291 @shrimpsy (@shrimpsy291) reported

    My mum(86) got a text saying her o2 payments had not been received so she reentered her bank details, fortunately it worried her if right , but luckily NatWest have an old biddie help line (her words ) and sorted it all for her, but really frightened her 😢#ThisMorning