NatWest

Is NatWest down in Hayes, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hayes, Greater London, England 01/18/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Hayes, Greater London, England

The most recent NatWest outage reports came from the following cities: Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

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NatWest Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • atlatlokorra jenna (@atlatlokorra) reported

    @santanderukhelp this is utter shambles and i thought natwest was bad stealing money from me!! now i cant even tell if my money went out when i paid for things today!! i have a very important bill coming out of my current account very soon i meed this sorted and i suffer with MH problems…

  • stevelitchfield Steve Litchfield (@stevelitchfield) reported

    @PaulGarner @ScaryifLiteral @tedsalmonuk I don’t have the NatWest app, but my two banking apps both work fine on one of the two screens each, at the same time. Does that help?

  • BlaineCoughlan Blaine Coughlan 👬🏳️‍🌈 (@BlaineCoughlan) reported

    @Xander_has_an_X @PaulEmbery A dozen people who've *claimed* they'll move... Highly unlikely they will unless they're irredeemably deranged. Anyway, HSBC and NatWest have publicly supported Halifax on this complete non-issue anyway so who knows where the transphobes believe they're going to move to anyway!

  • TossaFox Terrance Fox (also not Sophie Corcoran) (@TossaFox) reported

    @Heddoman1 @PaulEmbery Got bad new for you, bro: "Natwest, Nationwide and HSBC all have optional pronoun policies for badges. HSBC even shared the Halifax post, ... 'We stand with and support any bank or organisation that joins us in taking this positive step forward for equality and inclusion"

  • Croxie04 Simon Croxford (@Croxie04) reported

    @NatWestBusiness I am a personal banker with NatWest but this experience has me questioning why I have banked with you for over 30 years, mortgage, investment, savings. Despicable service levels.

  • JezLowe JezLowe8 (@JezLowe) reported

    @RodJones60 If it's a Visa debit card it shouldn't be an issue. Might need to get a second opinion from NatWest.

  • MARCHlONESS betty-rose is writing ☭ (@MARCHlONESS) reported

    natwest has got to have THE worst online services page of all time, how am i stuck with a different error every time i try to log on??

  • carriewarrie1 Yorkshire Wumpund 👑🦀♋ (@carriewarrie1) reported

    @ArchRose90 I've opened my NatWest account this morning using the Switch service. Been a customer (this time around) for about 16 years, and was a customer in the past too. I've not got a lot of money in there, but it all counts.

  • gary_worden gee! dubya :D (@gary_worden) reported

    @FUDdaily @NatWest IME it's necessary to have 4+ banks, all accounts with no or very low fees, and preferably overdrafts. That way you can flip & punish poor service when needed at a moment's notice, always have options. Keep them all active with a c.£1k monthly standing order on rotation

  • Anglewis220878 Angelina lewis (@Anglewis220878) reported

    @AskNationwide Team trying to make an overpayment on our mortgage, but both HSBC and NatWest don’t support your bank details … pls can you advise ? Please don’t tell me to send a cheque !! Thanks