Is NatWest down in Hampton, Greater London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Hampton, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Website (29%)
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Login (21%)
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Mobile App (14%)
Live Outage Map Near Hampton, Greater London, England
The most recent NatWest outage reports came from the following cities: Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Login | ||
| Withdrawals | ||
| Mobile App | ||
| Login | ||
| Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Hampton, England
Latest outage, problems and issue reports in Hampton and nearby locations:
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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💙 Stacey Killon
(@beady_stace) reported
from
Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Father Oliver Coss
(@purgstallheath) reported
@Morris2906 @NatWest When the automated voice said "in a few words, tell us why you're calling", it struggled to comprehend what I meant by 'your negligent customer service'.
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Pete Criddle
(@petecriddle) reported
@purgstallheath @NatWest Same with @CooperativeBank who gave me £25 when I complained about my time being wasted but absolutely avoided addressing the real problem of too few staff and an online banking platform that doesn't let you do what you need!
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Terry P
(@ElTele) reported
@NatWest_Help Hi. We need to change our address on our NatWest Child Trust Fund, but's can't do it online and can't get a phone response. Can you help? Thanks
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Steven Speakman
(@steven_speakman) reported
@NatWest_Help been on hold now to the collective investment fund for an hour and still waiting! The website was terrible and now the phone line! Im glad I’m not a NatWest customer if this is the way they treat you WOW
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Ọrẹolúwa 🦋
(@SortOfKnownO) reported
@iconicDemoe When I tell you they don't care. It's not just the boots. The counters in HSBC weren't working, NatWest was somehow too. So it's a whole area thing. It's like they don't think the people living here deserve the same standard of service.
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Paul Ransome
(@Rans1984) reported
@dseselectric @NatWestBusiness Did you try going through Mettle website instead of Natwest? Took me about 5mins to fill out the online form and through app.
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A S
(@As23155486A) reported
@NatWest_Help Thanks! There’s a different form/different questions asked depending on if I go for “new to NatWest” or “used to be a customer”. The latter is a lot more in depth that I’m not comfortable with. Can I go with new customer flow?
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Vince
(@VModifiedMind) reported
@dseselectric @NatWestBusiness Meanwhile Natwest it seems need more than a business working day to call me back with an enquiry that could make them tens of thousands over a few years. Not sure why banks take so long to even phone you.
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Martin Palmer
(@_martinpalmer_) reported
@squeezyjohn Don’t bother with a NatWest. We needed change for a car-boot we were doing. Big queue, with only one out of the three counters open. But two other staff members standing around twiddling their thumbs, waiting to “help” people. Want to help? Get behind a f*cking counter!
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Revd Jo Winn-Smith
(@jowinnsmith) reported
@purgstallheath @NatWest Sounds a bit like the reverse of the tube when it says it's running a 'good service', which actually means they're running the service they're supposed to run!