NatWest status: access issues and outage reports

Problems in the last 24 hours in Hackbridge, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hackbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hackbridge, England

The most recent NatWest outage reports came from the following cities: Bromley, and Croydon.

City	Problem Type	Report Time
Bromley	Login	22 days ago
Croydon	Login	2 months ago
Croydon	Website	3 months ago
Southwark	Transactions	4 months ago
Mitcham	Mobile App	4 months ago
Southwark	Login	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Hackbridge, England

Latest outage, problems and issue reports in Hackbridge and nearby locations:

• 
  nadia holmes (@nadiaholmesx) reported 6 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  Demetri Turin (@DemetriTurin) reported 7 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  Geoff Whitehouse (@ByGeoffW) reported 17 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  💙 Stacey Killon (@beady_stace) reported 27 minutes ago from Worcester Park, England

  Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

• 
  Clive J Goodwin (@CliveJGoodwin) reported 41 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

• 
  Joanne Timms (@LdnCinders) reported 44 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  Miguel Viegas (@miguelagviegas) reported 49 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Bert (@XBerts) reported 50 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Bert (@XBerts) reported 53 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 58 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  the awakened soul (@grumpypig2026) reported 4 minutes ago

  @MissStixy @UltraDane still been told the same even when an appointment was made to come in and collect the cash ordered with natwest bank. closed the account that day, went to a bank told them we dont want to be stopped if i want to withdraw over £2000. no problem at new bank yet.

• 
  David Barker (@DMTBarker) reported 4 minutes ago

  @NatWest_Help well I am stuck here in Mauritius with no flights and travel company only covering 3 extra days of accommodation and then guess what my NatWest travel insurance excludes flight cancellation as a result of war I am alone and no help from Alliance

• 
  Richard Oliver (@rioliver) reported 8 minutes ago

  @jet2tweets are you aware of PSD2 SCA booking issues with NatWest credit cards. @NatWest_Help are saying you cannot transact with each other and my credit card gets declined. Very poor joint experience

• 
  dobbsie (@paulcdobbs) reported 10 minutes ago

  @robprogressive A couple of years ago I went to buy some BTC from Coinbase as I had done many times. Natwest declined my card several times so I called the bank and was told there was no problem and to wait and try again. This continued for 24hrs so I called them back and eventually they put me through to another office - after several conversations someone came on and send actually Natwest have blocked any purchases on crypto exchanges due to the risk of fraud - I went nuts, if this is bank policy then why did items so many calls to get this response - I can check a box confirming that I accept the fraud risk and send my life savings to a Nigerian Prince but cannot invest with a US stock listed company which I had done many times previously - the UK banking industry is absolutely terrified of BTC - they recently allowed some investment in BTC ETF's (not quite ETFs but similar) in reality it's virtually impossible to access these. If they do this with gold then that's another thing altogether - I live and work in Asia now and gold is a key pillar of investment as they never trust the government and banks as burnt so any times in the past

• 
  To be someone (@Casuallife80s) reported 10 minutes ago

  @NatWest_Help I have been trying for 2 weeks to get some certificates of interest for an old NatWest account I held with you , why are you impossible to contact !!! I don’t hold account with you now , I need this urgently can you tell me how I can get this 😡

• 
  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 11 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

• 
  RingoMAN (@centurysteve) reported 18 minutes ago

  @Leighlines @AllegroEddie NatWest tried this **** with me when trying to transferring funds using the app (transfer to another account of mine, not a new one). Log in via website and won’t be needed.

• 
  Looney (@looneyluke93) reported 19 minutes ago

  NatWest app.. Not working great

• 
  Toby (@Toby1062065) reported 20 minutes ago

  When I pushed for answers your team implied I was part of a fraud pattern — despite your own agent’s written warehouse confirmation. PayPal and NatWest can’t help due to direct debit rules. Now pursuing Small Claims Court. All evidence documented.

• 
  Jack T (@JackT00700) reported 23 minutes ago

  @NatWest_Help Need to make a serious complaint. I’ve spoken to the staff at 03457 888 444 about 10 times and they are incapable of solving the problem. If this isn’t solved in 1 week then I will take my entire savings out of my NatWest account and shut the account down.