NatWest status: access issues and outage reports

Problems in the last 24 hours in Hackbridge, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hackbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Hackbridge, England

Latest outage, problems and issue reports in Hackbridge and nearby locations:

• 
  Bert (@XBerts) reported 1 minute ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Clive J Goodwin (@CliveJGoodwin) reported 9 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

• 
  💙 Stacey Killon (@beady_stace) reported 12 minutes ago from Worcester Park, England

  Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 13 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  nadia holmes (@nadiaholmesx) reported 15 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  Geoff Whitehouse (@ByGeoffW) reported 33 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  Miguel Viegas (@miguelagviegas) reported 45 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Joanne Timms (@LdnCinders) reported 46 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  Bert (@XBerts) reported 55 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Demetri Turin (@DemetriTurin) reported 57 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Apple Intelligence (@appleinteligen) reported 7 minutes ago

  @Andrewislington @whitebearvt Yeah but on the app it also says you can also use the get cash feature at Tesco atm machines and the NatWest/rbs cash points. My cousin has a NatWest account and we’ve never had an issue as we live in an area with a lot of Tesco cash machines etc.

• 
  Funmi (@Funminz) reported 8 minutes ago

  Joint borrowers earning £150,000+ can now borrow up to 6.5× their income. NatWest will lend at 6.5× for higher earners, but only if they’re borrowing 75% LTV or less. Pros Higher borrowing power — High income earners can access larger mortgages, which helps in expensive markets like London where property prices are high. More competitive offering — NatWest becomes more attractive to wealthy buyers who might otherwise go to specialist lenders. Useful for joint high earners — Couples earning £150k+ combined can stretch further to buy homes in premium areas. Potentially better rates — The article notes NatWest often has best buy rates, so borrowers may get both a high LTI and a good interest rate. Cons Higher financial risk — Borrowing 6.5x income is a big commitment. If interest rates rise or income drops, repayments can become stressful. Lower LTV allowed — To borrow at 6.5x, you must have at least a 25% deposit. That’s a huge barrier for many people. Only for high earners — This doesn’t help average income buyers struggling with affordability. It widens the gap between who can and can’t buy. Could push prices up — Allowing people to borrow more can fuel higher property prices, especially in already expensive areas. This move is good for wealthy buyers who want bigger loans, but it does nothing for regular earners and may even increase market pressure. It’s a strategic play by NatWest to attract high income clients, not a broad affordability solution.

• 
  Liam⚡ (@TheDeanio) reported 9 minutes ago

  @MmisterNobody Yes when I was going through an awful time I lost all my savings after listening to a bunch of fools about crypto. Pretty much everything I owned did well for a few weeks and all kinds of rich clowns be talking about HODL this HODL that like they're all some sort of secret alliance with the elites. I literally would have a bunch of different types of currencies so I had a variety. I could keep someone in for a good while and the moment I sold my bit of a specific coin, it would get a massive boost lol. One of them boost by like 10x within hours after me taking it out like they do it on purpose or something. The rest that I kept in just went down pretty much every day and some got rug pulled out of nowhere lmao. In the end I ended up that ****** up I made a stupid decision to take a loan out for only £10 grand where I got charged nearly £4-5 grand in interest from NatWest in just under a year. I ended up losing everything and I was guided to go insolvent lol. Still ****** now from it all and many people have the cheek to steal things from me. They want me dead, quietly suffering or locked up. They've told too many lies on my name because they couldn't take me out. Some of them have made a whole life out me these last few years too. It's quite hilarious. *********.

• 
  Fred (@fred6279) reported 11 minutes ago

  @JustADayZPlayer @mountpleasants1 @NatWest_Help That message you saw was probably from either an off the shelf fingerprinting script in the Natwest website or you fell for a scam website.

• 
  B (@brobertson2010) reported 13 minutes ago

  Are banks in the UK experiencing issues? Friends are struggling to transfer (business and personal accounts) @BBCNews @SkyNews Down Detector is showing dozens of reports for Revolut, Monzo, Barclays, Nationwide, NatWest, PayPal etc.

• 
  Kev (@suffolkev) reported 13 minutes ago

  @NatWest_Help my son is in America trying to use his NatWest card but you keep declining payments. Your app says you don’t need to tell you if abroad and your useless chatbot is no help. The “emergency” number is just an endless Voice menu with no option to speak to someone! 🤬

• 
  Judith Cossins (@CossinsJudith) reported 19 minutes ago

  @NatWest_Help And now, 1.5 months later, he STILL can't access her bank account!!! NatWest staff entered his phone number incorrectly. So he can't receive a code to log on. He's asked them several times to change it. They say they'll change it. They haven't mayo do that very hard task 😡😡😡😡

• 
  That ginger guy (@Jhinchliffe07) reported 23 minutes ago

  @DanNeidle Yeah i set up a stocks and shares isa with natwest in November and my return so far is 9.17% since Nov, Set it up as I'm self employed and didn't have a pension pushing 40 so thought I'd have something just incase i needed to access the cash but also long term invest

• 
  Tushar Motwani (@Bombay_71) reported 26 minutes ago

  @RaoSumukh the thing is this pose and everything around it feels good creatively only in that moment when India chased down England’s formidable target of 325/5 to win the 2002 NatWest Series Final at Lord's.

• 
  citizens2022committee (@c22cuk) reported 26 minutes ago

  c22cuk COMMENT: State Supported COMPLICITY? BANK CONFIDENTIAL @BankConfidenti1 - An independent report exposing concealed credit-line risk, systemic fraud and regulatory failure across Major Banks shown below. How many unknowingly in the ROI and UK have succumbed to these alleged FRAUDS and remain unaware, do read the Lorraine Morris @MLorrM Bank Confidential attachment in her Post (and her own summary statement contained therein) and if it triggers doubt, suspicion and concern in your mind that you might have been duped, Lorraine will no doubt point you in the direction of possible help - It would appear that these Frauds are still ongoing. The banking misconduct detailed in the Bank Confidential reports primarily occurred in the buildup to, during, and after the global financial crisis, broadly spanning from 2000 to 2017 (with certain related over-charging practices and legal disputes continuing to this day). The primary Banks named are - NatWest Group (formerly Royal Bank of Scotland Group) RBS-Global Restructuring Group (GRG) NatWest Ulster Bank Lloyds Banking Group (including HBOS) Barclays HSBCCoutts (a private banking subsidiary of NatWest Group) “The only thing necessary for the triumph of evil is for good men to do nothing”.