NatWest status: access issues and outage reports

Problems in the last 24 hours in Hackbridge, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hackbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Hackbridge, England

Latest outage, problems and issue reports in Hackbridge and nearby locations:

• 
  nadia holmes (@nadiaholmesx) reported 14 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

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  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 16 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  💙 Stacey Killon (@beady_stace) reported 19 minutes ago from Worcester Park, England

  Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

• 
  Clive J Goodwin (@CliveJGoodwin) reported 19 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

• 
  Bert (@XBerts) reported 25 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Bert (@XBerts) reported 33 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Demetri Turin (@DemetriTurin) reported 41 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  Miguel Viegas (@miguelagviegas) reported 47 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Geoff Whitehouse (@ByGeoffW) reported 50 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  Joanne Timms (@LdnCinders) reported 51 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Waltzon (@wa1tz3r1) reported 5 minutes ago

  @Apple how can I tell my cards apart in Apple Pay? I have 4 @NatWest cards, all frustratingly identical. Learning the numbers is not an option, as at leat one card number will change every six months! Help me please!? There must be a better way!

• 
  Chris Owen (@cwo1983) reported 5 minutes ago

  @tescomobile Upgraded in Feb 2026 with ZERO issues + NatWest Direct Debits paid monthly since July 2023. Yet @TescoMobile blames ME after their IT corrupted my file back to an old Lloyds record?! Blaming customers for internal database rollbacks violates UK GDPR Art 5(1)(d). Embarrassing.

• 
  AFRICA IS HOME GLOBAL (@AfricaisHOME2) reported 8 minutes ago

  Chancellor John Healey has declined to rule out a higher tax on banks in his first budget under Prime Minister Andy Burnham, due on October 28. In letters to cabinet ministers this week, Healey said there was no new money available for spending commitments and that all announcements must be funded from within existing budgets, while also warning that Britain’s rising welfare bill must be controlled. He did not explicitly target banks, but the Treasury is under pressure after the TUC called for higher levies on the sector to help fund energy bill relief, and after a year of strong profits. Barclays reported half year profits up 17 percent to 6.1 billion pounds, Lloyds up 23 percent to 4.3 billion pounds and NatWest also up 20 percent to 4.3 billion pounds, figures that make lenders an obvious target for a cash strapped chancellor looking to meet fiscal rules. The debate comes as Burnham settles into Downing Street and sticks to the borrowing rules inherited from Rachel Reeves, requiring day to day spending to be matched by revenue within three years. Healey and Burnham have written that each department has a responsibility to manage within its budget and help bring inflation down. Burnham himself has said he may need to ask people to pay a little more, and has refused to rule out a wealth tax, though he has committed to the manifesto pledge not to raise VAT, income tax or National Insurance rates. The OECD warned this month that Britain’s tax burden is already at its highest since 1948 and urged spending cuts instead of new revenue measures. Banks are lobbying hard against any new levy, arguing UK lenders already pay significantly higher tax than peers in New York and other European capitals, and that competitiveness would suffer. With defence spending, social care and technical education all competing for funds, Healey’s budget will test how far the government is willing to go on sector specific taxes before leaning on broader reprioritisation. - World Business News.

• 
  Helen Macdonald 🇺🇦🖤💜🖤 (@alpacapower) reported 14 minutes ago

  @MartinSLewis @DrFionaCares I am leaving NatWest after 40 yrs because my nearest branch is now over 7 miles away, there are no cash points & they can’t explain why my second set of 2 debit cards refuse to work in card machines. And don’t get me started on bloody Cora… Customer service is dead.

• 
  Mando (@AcFanatic2020) reported 16 minutes ago

  @johntierney73 @NnatMmac @NatWest NatWest are still **** like this

• 
  helimopp (@helimopp) reported 16 minutes ago

  @friend_candid @AgniTachyon @TheIshikawaRin Oh yeah it asks in so confirms when I want to buy smth on a website like steam, god bless NatWest

• 
  Magic hat 🎩 (@themagic_tophat) reported 16 minutes ago

  𝗪𝗵𝗲𝗿𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗠𝗮𝗻 𝗖𝗶𝘁𝘆 𝟭𝟭𝟱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻? I know a certain commentator on the case (who claims insider knowledge) asserts there’s been no decision as of 2 weeks ago. But I very much doubt an initial decision is still pending - I believe it’s been issued to parties. There’s no reason why we would hear if it had. Initial decisions have never been published or leaked prior to the Final Award before. Why do I think it’s been issued? Because it’s been more than 19 months since the hearing concluded. A delay as long as 19 months for an initial decision on liability would put the integrity of the decision at risk and would raise questions over the arbitrators’ intentions (did they delay on purpose to damage it). I just can’t see them having done that. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. The Master of Rolls at the Court of Appeal absolutely blasted the delay. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders for the arbitrators. A hearing on sanctions and final award should be quick too. So no excuses. Only 3 possibilities I see: 1) Initial decision was already issued to parties and a Final Award is coming imminently. Before the season starts. 2) They have the Final Award already but they’re waiting for the end of the World Cup before publishing it (they shouldn’t do this and it could even open themselves up to damages if this were the case) 3) City launched an appeal after the decision on liability was issued but before the hearing on sanctions, thereby delaying a Final Award Number 3) would be novel (i.e., never done before) but the rules do not explicitly prohibit it. I’ve hypothesised it as a possibility for a while. If so, we might not hear anything until 2027. The longer it goes without a Final Award, the more likely I believe that’s what’s happened.

• 
  Ali Dalton (@alidalton) reported 17 minutes ago

  In 2017 I was the first designer at a UK fintech startup now valued at $100m+, with 500+ employees across 60 countries. It was just me, two founders, and two others in a room in London. The work wasn't a redesign. It was branding and the early flows for a payments platform. Nobody in that room called it design strategy. It was five people deciding how the product should work before there was a product. Then I spent almost a decade in the corporate world. Citibank, Mercedes, NatWest, Virgin Media. Products used by 50M+ people. £11M NPV on one project. That world taught me systems thinking, rigour, how to make a decision that survives fifteen stakeholders and a compliance review. It also taught me that six months to ship a signup flow is not a law of physics. It's a byproduct of the org chart. Most funded founders assume those two things come as a package. That if you want big company craft you have to accept big company timelines. You don't. The thinking travels. The process doesn't have to. I didn't leave because the work was bad. It was the best training I could have asked for. I left because I wanted the room of five again. Take everything those companies taught me and run it my way. No six week kickoff. No deck to justify a deck. A way founders can actually work with. So I started my studio last year. 5+ projects since across Fintech, publishing, agri-tech, and two founders launching their brands from zero. It's graft. But it's my graft now. If you're funded, building, and the product works but the numbers don't - that's the exact problem I spend my days on.

• 
  ADEBAYO101 (@ADEBAYO1018) reported 18 minutes ago

  @groke I want to help template how reviving sort from NatWest bank with sum of 1.2 million pounds in to Barclay sms

• 
  Fordy (@Andyfor03298768) reported 22 minutes ago

  @NatwestB @TunnelGuruVPN NatWest bank Bedford, what a shower of ****. Me and my Mrs have banked with this lot for 30+ years and we cannot even take our own cash out in large amounts! Twice we had meetings totalling about 4 hours and they ask the same questions and we answer every one but still no cash.