NatWest status: access issues and outage reports

Problems in the last 24 hours in Hackbridge, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hackbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Hackbridge, England

Latest outage, problems and issue reports in Hackbridge and nearby locations:

• 
  Miguel Viegas (@miguelagviegas) reported 6 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 9 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  Geoff Whitehouse (@ByGeoffW) reported 9 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  Demetri Turin (@DemetriTurin) reported 18 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  Bert (@XBerts) reported 22 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Bert (@XBerts) reported 26 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Joanne Timms (@LdnCinders) reported 28 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  Clive J Goodwin (@CliveJGoodwin) reported 32 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

• 
  nadia holmes (@nadiaholmesx) reported 40 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  💙 Stacey Killon (@beady_stace) reported 47 minutes ago from Worcester Park, England

  Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Atil00503 (@atil00503) reported 3 minutes ago

  Elon Musk, shall I tell you what else those NatWest employees—who scammed me out of 300 pounds—did? They kept blocking my contactless payments; and they send me a message asking me to reply "yes" if I try to make the payment or "no" if I didn't. I reply "yes," confirming I try to make the payment, and they send a follow-up message saying I could use my card—yet my card remained blocked. I called NatWest customer service and explained the situation to the representative: I replied "yes" to the message and was told I could use my card again, but I still couldn't use it because it was blocked. The representative was surprised, said they didn't know why this had happened, and reactivated my card. Elon Musk, they kept blocking my contactless payments—and let me put this in a way you'd understand: they didn't do it for security reasons. In fact, I hadn't made a single payment with that card yet; I tried to make a contactless payment somewhere but couldn't because they had blocked it. The shop assistant even told me, "They probably blocked it because you made too many contactless payments today"—even though I hadn't used the card anywhere before that.

• 
  JoeRoot𓃵 (@NO_1TestBatter) reported 4 minutes ago

  @temporary_sw6y Right taking down this post bcz i checked from Espn & it hasn’t mentioned it as bilateral but as Natwest series so got confused.

• 
  Chris (@Sparky2504) reported 6 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  LiveSquawk (@LiveSquawk) reported 11 minutes ago

  NatWest H1 2026 Earnings - Q2 Pretax Oper Profit GBP 2.29B (est 2.01B) - H1 Impairment Charge Of £280 M, Prev Y/Y £226 M - Keeps Ordinary *** Around 50% Attributable Profit - Sees 2026 ROTE +19% - Still Sees 2028 ROTE Above +18% - Still Sees 2028 Customer Assets And Liabilities Rising +4% From End 2025

• 
  Ali@Makely (@MakelyStudio) reported 13 minutes ago

  the thing AI has never once been able to do is walk into a room, understand the real problem before anyone's articulated it, and make a call that changes the direction of the product. I've done that at Sky, Virgin Media, NatWest and Citibank. that's still the job. and it always will be.

• 
  helimopp (@helimopp) reported 14 minutes ago

  @friend_candid @AgniTachyon @TheIshikawaRin Oh yeah it asks in so confirms when I want to buy smth on a website like steam, god bless NatWest

• 
  Magic hat 🎩 (@themagic_tophat) reported 17 minutes ago

  @BlueCityBrain Was going to do a post on it soon. I very much doubt an initial decision is still pending. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. Chancellor of the High Court absolutely blasted it. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders. A hearing on sanctions and final award should be quick too. So no excuses. Only 2 possibilities I see: 1) Final Award is coming imminently. By end of July. 2) They have it but they’re waiting for the end of the World Cup (they shouldn’t be and could open themselves up to damages) 3) City launched an appeal after the decision on liability was issued and before the hearing on Sanctions

• 
  Ceri Smith (@CeriSmith5) reported 18 minutes ago

  @CraigMurrayOrg I had similar with NatWest about 15 years ago. Suddenly decided I was running my business through my account. As a sole trader, invoices were paid into it but I argued that was no different from having a salary paid in. They eventually stood down

• 
  Tony Evans (@tonyevans88) reported 18 minutes ago

  There is some truly terrible disinformation regarding the job cuts at NatWest Gibraltar and the EU-UK Treaty. Neither are connected and anyone trying to make a relation between the two has an agenda with intent #Gibraltar

• 
  AFRICA IS HOME GLOBAL (@AfricaisHOME2) reported 22 minutes ago

  Chancellor John Healey has declined to rule out a higher tax on banks in his first budget under Prime Minister Andy Burnham, due on October 28. In letters to cabinet ministers this week, Healey said there was no new money available for spending commitments and that all announcements must be funded from within existing budgets, while also warning that Britain’s rising welfare bill must be controlled. He did not explicitly target banks, but the Treasury is under pressure after the TUC called for higher levies on the sector to help fund energy bill relief, and after a year of strong profits. Barclays reported half year profits up 17 percent to 6.1 billion pounds, Lloyds up 23 percent to 4.3 billion pounds and NatWest also up 20 percent to 4.3 billion pounds, figures that make lenders an obvious target for a cash strapped chancellor looking to meet fiscal rules. The debate comes as Burnham settles into Downing Street and sticks to the borrowing rules inherited from Rachel Reeves, requiring day to day spending to be matched by revenue within three years. Healey and Burnham have written that each department has a responsibility to manage within its budget and help bring inflation down. Burnham himself has said he may need to ask people to pay a little more, and has refused to rule out a wealth tax, though he has committed to the manifesto pledge not to raise VAT, income tax or National Insurance rates. The OECD warned this month that Britain’s tax burden is already at its highest since 1948 and urged spending cuts instead of new revenue measures. Banks are lobbying hard against any new levy, arguing UK lenders already pay significantly higher tax than peers in New York and other European capitals, and that competitiveness would suffer. With defence spending, social care and technical education all competing for funds, Healey’s budget will test how far the government is willing to go on sector specific taxes before leaning on broader reprioritisation. - World Business News.