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NatWest status: access issues and outage reports

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Full Outage Map
  • NatWest generated 0 outage signals in the last 24 hours around Hackbridge, including 0 direct reports.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hackbridge, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hackbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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NatWest Issues Reports Near Hackbridge, England

Latest outage, problems and issue reports in Hackbridge and nearby locations:

  • XBerts
    Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • LdnCinders
    Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • nadiaholmesx
    nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • miguelagviegas
    Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • DemetriTurin
    Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • XBerts
    Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • CliveJGoodwin
    Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • maggieinlondon
    Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ByGeoffW
    Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • beady_stace
    💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Str8Buckets_
    BANG!³ (@Str8Buckets_) reported

    There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

  • Ken_Stonger
    Mr Bastardos (@Ken_Stonger) reported

    @flying_rodent She didn't say bankers, she said someone working in a bank; city boys at the BofE might take 3 hour lunch break in the pub but your local Natwest cashier won't

  • gillpind
    gill pind (@gillpind) reported

    @NatWestBusiness Been a NatWest business customer for 25 years my new manager rang me I imagined he was going to visit my premises and get to know me & my company but NO NatWest has stopped mangers visiting business customers!!. Digital meetings😡😡😡 box ticking for them😡👎🏼

  • bell_jd
    JDBell (@bell_jd) reported

    My NatWest app asked me to enter pin rather than bio fingerprint login now it just keeps timing out i can't login using a browser as i need to approve in the app. Any ideas @NatWest_Help

  • Str8Buckets_
    BANG!³ (@Str8Buckets_) reported

    There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

  • deborah_hilliam
    Deborah 🇺🇦 (@deborah_hilliam) reported

    @MartinSLewis The BBC had a piece on their website yesterday about cheques from HMRC not scanning on the app and she had to go miles to pay it in. My elderly housebound mum had the same problem this year. My sister tried to scan and pay it but it wouldn’t work on the NatWest app.

  • LeRef5
    Le Ref (@LeRef5) reported

    @Feargal_Sharkey @NatWestGroup It was the public authorities that delayed it that long you halfwit. The plans were formed in 1940s (public control) The land was bought in 1975 (public control) Plans were dropped in 1976 after a Public Inquiry on the back of NIMBYism (public ownership) Plans were revised in the mid 90s and not pursued as there was not sufficient identified demand. Mid West water only merged with SE water in 2007 so the history has nothing to do with them. Nat West's Pension Fund owns a 25% stake, not NatWest. Plans were revised in 2013 and hit the usual barrier - locals, NIMBYs and organised groups have been campaigning against it for decades. So sure, it's all down to the evil privatised companies

  • GaryJones136439
    Gary Jones (@GaryJones136439) reported

    @HillingdonPosh I worked and played for Natwest for many years. Originally had 2 sports grounds. One in Norbury and the one that is now the Palace Academy site (which some people refer to as being Sydenham as it is just around corner from Lower Sydenham train station).

  • MakelyStudio
    Ali@Makely (@MakelyStudio) reported

    10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.

  • hard77593
    Boogie Sham (@hard77593) reported

    Anyone had a problem with opening a NatWest business account? I've been waiting a month!! No one answers the phone, I've been waiting for 40minutes this morning, no one answered. Online you get Bots. Fed up!