NatWest status: access issues and outage reports

Problems in the last 24 hours in Epping, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

• 
  Ila (@crazyzombienerd) reported 3 minutes ago from Broxbourne District, England

  Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

• 
  Ila (@crazyzombienerd) reported 4 minutes ago from Broxbourne District, England

  Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

• 
  Sharon Stephenson (@shazzstevo) reported 22 minutes ago from Enfield Lock, England

  @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

• 
  Steven (@freddiecamp) reported 25 minutes ago from Epping, England

  Been Crypto trading. RBS debit card- 1st transaction went through, next blocked. Call from NatWest fraud team- account frozen. Passed all security questions, but instructed to go to a branch to show some ID. Also had lecture on cons of trading. WTF it’s my money! @NatWest_Help 🤬

• 
  Chris Tindall (@chewytheleftie) reported 31 minutes ago from Walthamstow, England

  @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

• 
  luke Charles (@luke44282906) reported 36 minutes ago from Romford, England

  @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

• 
  mohammed uddin (@RhynoMu) reported 36 minutes ago from East Ham, England

  @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  re (@re500v) reported 5 minutes ago

  @NicholasGuyatt Was actually In at the time block rock owned ex NatWest towers which had an American dorm for foreign students. Had shops selling American candy. Our resto was in there. Cost approx 500£/wk in 05. We also worked with Hoxton urban lodge who had rooms starting at 29£

• 
  Ali@Makely (@MakelyStudio) reported 10 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.

• 
  David (@David7964noBS) reported 11 minutes ago

  @the_k_bizzle @NatWest_Help NatWest disappointing service not on the side of the customer. Its a real shameful service. Flight cancelled check-in 9/2/26 Evidence from airline confirmed the refund and from agent but still chasing Natwest for a full refund this should have been so easy ? Going to Ombudsman !

• 
  Chaipeelo (@YFSat7pm) reported 14 minutes ago

  @ChineseEmbinUK British students get special treatment in China, but once Chinese students leave the UK, they can’t get their own money back from @NatWestGroup, NatWest is basically an international banking scammer. Shouldn’t the Chinese Embassy in UK help Chinese students? #scammer #bank

• 
  NatWest (@NatWest_Help) reported 16 minutes ago

  @SpensGraem11427 Okay Graeme - if you're not a customer with NatWest, I'm afraid we'd have to direct you back to Northern Assist for further support with this! Please try getting in touch with them via phone and they'll hopefully be able to help. - Rachel

• 
  Funmi (@Funminz) reported 19 minutes ago

  Joint borrowers earning £150,000+ can now borrow up to 6.5× their income. NatWest will lend at 6.5× for higher earners, but only if they’re borrowing 75% LTV or less. Pros Higher borrowing power — High income earners can access larger mortgages, which helps in expensive markets like London where property prices are high. More competitive offering — NatWest becomes more attractive to wealthy buyers who might otherwise go to specialist lenders. Useful for joint high earners — Couples earning £150k+ combined can stretch further to buy homes in premium areas. Potentially better rates — The article notes NatWest often has best buy rates, so borrowers may get both a high LTI and a good interest rate. Cons Higher financial risk — Borrowing 6.5x income is a big commitment. If interest rates rise or income drops, repayments can become stressful. Lower LTV allowed — To borrow at 6.5x, you must have at least a 25% deposit. That’s a huge barrier for many people. Only for high earners — This doesn’t help average income buyers struggling with affordability. It widens the gap between who can and can’t buy. Could push prices up — Allowing people to borrow more can fuel higher property prices, especially in already expensive areas. This move is good for wealthy buyers who want bigger loans, but it does nothing for regular earners and may even increase market pressure. It’s a strategic play by NatWest to attract high income clients, not a broad affordability solution.

• 
  puristini (@jurisdoctrine) reported 20 minutes ago

  Emails included Wells Fargo Bank ING Direct HSBC Bank NatWest Capital One Citibank Chase Bank Dubai Abu Dhabi London Nigeria I opened accounts with login access as well. I went into both Chase and Citibank to deposit cheques sent by FedEx and UPS delivery service.

• 
  jess (@Jessicakillilea) reported 21 minutes ago

  I’ve contacted via email, dm and many phone calls. Each member of staff passes you onto another and lies. It’s clear why NatWest branches are closing down.

• 
  mitchelle holland (@mitchlog) reported 22 minutes ago

  @Resist_CBDC Natwest bank tell you to download carbon tracker on their app said would help reduce my bills 😵‍💫😵‍💫

• 
  King Oseary (@LACitiz4n) reported 29 minutes ago

  £200 Billion GBP just left my account to pay for everyone university debt from 1999 up until 2026 in both the UK and America. It’s fine, I’ve been making some wise investments lately and NatWest are paying me well, and I earnt quite a bit by selling Barclays back to the Baron’s. So I’m good for it, plus on top of the tour and then the vegas shows, I’ll be able to support both Elle, I and our daughter from my income. So, I’m good for it. Lot’s of changes, as this earth spins, everyday, and let’s just make the spins count. - King Oseary - @AP