NatWest status: access issues and outage reports

Problems in the last 24 hours in Cobham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Cobham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cobham, England

The most recent NatWest outage reports came from the following cities: Hounslow.

City	Problem Type	Report Time
Hounslow	Transactions	2 months ago
Mitcham	Mobile App	5 months ago
Redhill	Mobile App	11 months ago
Teddington	Website	11 months ago
Woking	Mobile App	11 months ago
Mitcham	Mobile App	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Cobham, England

Latest outage, problems and issue reports in Cobham and nearby locations:

• 
  nadia holmes (@nadiaholmesx) reported 8 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  Miguel Viegas (@miguelagviegas) reported 28 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 32 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  Jack Head (@JackHead95) reported 42 minutes ago from Richmond, England

  ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

• 
  💙 Stacey Killon (@beady_stace) reported 59 minutes ago from Worcester Park, England

  Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Jackson (@aj44brown) reported 6 minutes ago

  My NatWest account wanted me to enter a 6-digit code just now. It would help if they sent me the code to enter. I had to ask for a resend.

• 
  Rich (@rich_rdctd) reported 7 minutes ago

  Natwest Bank just dropped a banger. "Tomorrow begins today" they say. If you set up biometric approval in the mobile app or Voice ID for Telephone Banking, you gave them consent to use this data. As per their email: "From 20th May, Natwest will use ‘legitimate interests’ to process biometric data, instead of your consent. Legitimate interests is a term in Data Protection Law, which means we use your data only when necessary and where we have carefully balanced your rights in the public interest." Bear this in mind as you cannot update your details or send more than £750 without using their biometrics service. @freddienew @DecentraSuze

• 
  C B Campbel (@Tw0pAcPr0) reported 12 minutes ago

  @NatWest_Help dear natwest bot, your phone app has an issue. Unfortunately it doesn't know how many hours in a daily reset. Ive want to move funds but it keeps telling ive reached my daily amount. I moved money Sunday its now Tuesday.

• 
  Boboye (@Boboye__x) reported 15 minutes ago

  @Dontigga @funkomi If you earn £140k a year net income I’m pretty sure taking out a mortgage from Lloyds or NatWest to buy a home won’t be so difficult after two good years of working

• 
  Serena Joy (@realdoll03) reported 18 minutes ago

  @fiffihunnybunny It’s impossible Fiona. How difficult do they want to make it? I’ve been with them since 14 and never had this difficulty. I’ve noted NatWest. Thanks 🙏

• 
  Helen Macdonald 🇺🇦🖤💜🖤 (@alpacapower) reported 19 minutes ago

  @MartinSLewis @DrFionaCares I am leaving NatWest after 40 yrs because my nearest branch is now over 7 miles away, there are no cash points & they can’t explain why my second set of 2 debit cards refuse to work in card machines. And don’t get me started on bloody Cora… Customer service is dead.

• 
  Jurgen Himself 😆 (@Jurgans_Army) reported 21 minutes ago

  @NatWest_Help NatWest couldn’t help their customers if they tried !! I left NatWest 19 years ago, seen an offer to bring my business back last month, reopened 3 accounts and guess what, same **** service I left with. Well unlucky… that’s a guaranteed half million you won’t get on your books!

• 
  Pulp Librarian (@PulpLibrarian) reported 22 minutes ago

  Smiley Culture: NatWest On Line (1986). This is one of two adverts reggae star Smiley Culture did for the bank, promoting their On Line bank accounts aimed at teenagers. UK banks leaned heavily into the teenage market in the 1980s, on the assumption that customers rarely changed bank accounts. If you got the customer young they would stay with you for life, so why not give them a cash card and a free sports bag when they were 14?

• 
  Matthew Burrows (@MJBurrows) reported 24 minutes ago

  Why is #NatWest down 4% today on a £2bn profit beat? When markets ditch a beat, they're pricing what the headline missed. Here's what you need to know.

• 
  PAUL GODWIN (@godders2304) reported 27 minutes ago

  @NatWest_Help Ok but doesn’t really help me. I needed cash to pay the barber! 💈 wasted trip. It’s the lack of communication from NatWest that’s even more annoying. An hour on the phone and even the customer care guy, doing his best and really good guy, couldn’t tell me what was up