NOW TV

Is NOW TV down in Wigan, England?

Some problems detected

Users are reporting problems related to: crashing, sign in and buffering.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Wigan, England 01/21/2026 04:50

January 21: Problems at NOW TV

NOW TV is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (42%)

    Crashing (42%)

  2. Sign in (25%)

    Sign in (25%)

  3. Buffering (24%)

    Buffering (24%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Wigan, England

The most recent NOW TV outage reports came from the following cities: Liverpool and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Buffering
United KingdomSt Helens Sign in
United KingdomLiverpool Crashing
United KingdomSt Helens Crashing
United KingdomLiverpool Buffering
United KingdomLeyland Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • nebskii nebskii 🇪🇺🏳️‍🌈🐝 (@nebskii) reported from Urmston, England

    The @NOWTV app has stopped working on my @LGUK smartTV, getting error PL-0 whenever I try to play content. Any solution other than resetting the TV to factory settings (NOT doing that as I'll lose my other app data)? Tried reinstalling app, no fix.

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @NOWTV When attempting a “reset” on my NowTV stick, I am getting beyond the internet password only to be told I need to check my hdmi cable connection. There is no problem with that. Solution please?

  • MrsSherrec Mandy Sheridan (@MrsSherrec) reported from Warrington, England

    @NOWTV thanks to your poor quality streaming, I has to watch the last two minutes of the F1 qualifying through a blurry picture

  • SourEnvy Elliot ⚽️🏈🎮 (@SourEnvy) reported from Leyland, England

    @NOWTV I can't find the live chat link anywhere, it just keeps bringing me back to your help page. Have you got a direct link? 🤔

  • SourEnvy Elliot ⚽️🏈🎮 (@SourEnvy) reported from Leyland, England

    @nowtvhelp @NOWTV Hi, I bought a Sky Sports monthly pass in the early hours but it seems like I've been charged twice. Any help?

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @hayu_uk @NOWTV what’s going on with RHOBH? It’s been 4 days now. What’s the point of having this subscription if it doesn’t work. Other new episodes have gone on so why hasn’t RHOBH? I can’t believe you’re not offering some form of help like a temp log in to actual hayu.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @NOWTV shame the Roku powered Now TV sticks keep not working I like Now TV but it would be nice not to have to spend 20 minutes fault finding when I just want to watch GMTV in a morning while I get ready #fail

  • SophiePrior16 Sophie Prior (@SophiePrior16) reported from Wigan, England

    Anyone else having issues with @NOWTV stick not connecting to the Internet?

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @NOWTV awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless

  • CarlJamesFowler KingOfTheClouds (@CarlJamesFowler) reported from Liverpool, England

    Trying to contact @NowTV to enquire about their broadband and honestly it’s the worst. Talking to a Robot does not help.

  • MrsSherrec Mandy Sheridan (@MrsSherrec) reported from Warrington, England

    @jammylubbe @NOWTV Apparently it was everyone’s broadband that was the problem. Just been speaking to their so called help

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • PAULDREWERY Paul (@PAULDREWERY) reported

    The BBC TV this year... Is the worst ever. No wonder we don't pay for a license. Its all about Netflix, Prime and Nowtv. Mr BBC you don't even have one good blockbuster film on. @BBC

  • HashimKashgari Hashim Kashgari (@HashimKashgari) reported

    @nowtvhelp @KelvinRuthven @NOWTV I really wish you can fix a problem. All content is processed in 25 fps, speeding up and increasing the pitch of any 24fps content (pretty much all the movies). It irritates me when frames are 4% too fast, sounds are 4% too high-pitched, and every movie is 4% too short.

  • Ricey003 Dave Rice (@Ricey003) reported

    @NOWTV who can help me regarding the use of a credit on my account please?

  • ElTel81 Tel W (@ElTel81) reported

    @NOWTV help! Brand new now TV purchased. Keeps going on software update loop on initial log in and connection to internet. What do I do ?

  • Ricey003 Dave Rice (@Ricey003) reported

    @NOWTV Thanks , there appears to be a connection issue with the TV live chat ATM

  • FoundaSpoon Ben (@FoundaSpoon) reported

    @goth_chick33 @BBCiPlayer Same here. On NowTV box. HUGE subtitles with black background. It looks awful. Why make it look so bad @BBCiPlayer? At least give us some settings!

  • BikeCoxy Mark Cox (@BikeCoxy) reported

    @NOWTV After being charged £58 for 4 calls to Now TV support line for using 0901 and 0904 numbers instead of the 03303323050 number (not easy to find on the website) I have received some compensation for my error. I feel more inclined to be positive about the company. #goodwill

  • JontyM4c Jonathan McNally (@JontyM4c) reported

    @NOWTV once I finally got setup - everything going well. Then this week, issues. My Internet starts playing up. I call. I despair....

  • jbarnes6005 John Barnes (@jbarnes6005) reported

    @NOWTV I have an entertainment pass that expires soon but when I enter the code I get the message now TV having issues with passes. I don't want it to expire before I can use it. I tried yesterday too. Can you help?

  • princessstomper princess stomper (@princessstomper) reported

    @TiMrozek @NOWTV Oh, the cost of replacing it isn't the issue: we have to hire a removal company to take it away because none of us can lift it without risking injury! So ... after the pandemic ...