NOW TV

Is NOW TV down in Hanwell, Greater London, England?

Some problems detected

Users are reporting problems related to: buffering, crashing and sign in.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Hanwell, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Hanwell, Greater London, England 03/13/2026 07:10

March 13: Problems at NOW TV

NOW TV is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Buffering (31%)

    Buffering (31%)

  2. Crashing (29%)

    Crashing (29%)

  3. Sign in (28%)

    Sign in (28%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Hanwell, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Islington, Slough, Croydon, Fulham, Hammersmith, Hayes, Southwark, Wembley, City of London, City of Westminster, Camden Town, Southall and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomIslington Sign in
United KingdomLondon Buffering
United KingdomLondon Sign in
United KingdomLondon Buffering
United KingdomSlough Sign in

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Hanwell, England

Latest outage, problems and issue reports in Hanwell and nearby locations:

  • GUYPRESS Guy Press (@GUYPRESS) reported from Chalfont Saint Peter, England

    @NOWTV not working again?!? #btinternetsortitout #IHateSuzie

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • MGsoutherngeor1 MGsoutherngeordie (@MGsoutherngeor1) reported

    @NOWHelpTeam Not sure, but I've gone back to nowtv stick and the quality still nowhere near as good as bt. Paying extra for boost I'd expect at least as good. You have the tech to provide better quality. Obviously a policy not to, so as not to tempt some away from paying silly money for sky.

  • Charlotte_P_95 Char (@Charlotte_P_95) reported

    We've had nothing but trouble with our NowTV wifi and now it's frustrating

  • julesgr Jules 🇺🇦 (@julesgr) reported

    @TCL_Europe bought a QLED TV with Google, advertised as NOWTV app available ...but it's not. What is the issue? Not happy being sold a lie!

  • sallykizz Sally Otoole (@sallykizz) reported

    Someone please tell me how to fix when your tv actors voices don’t match their lip movements I’ve already turned the audio on and off in settings and left the tv off for 10 mins #nowtv @NOWTV_It

  • Rel_Games Mark 🌻 (@Rel_Games) reported

    @NOWHelpTeam Trying to view sites of VPN providers (Nord, Express, SurfShark) but can't - w/o using a VPN?! If I use TunnelBear they work, but if not they time out. Are you blocking them? Not trying to use a VPN to view NowTV, but to shop for a VPN for secure browsing overseas

  • SharonF79953125 Sharon Fowler (@SharonF79953125) reported

    @NOW hi, a friend of mine has a fault on her landline. Nowtv will not recognise or accept her email address when she tries to sign in to her account. Please advise as this is causing distress. Thank you.

  • youngsimon Simon Young (@youngsimon) reported

    @NOWTV @NOWHelpTeam does anyone actually work at your offices? 5 complaints logged and not a single one replied to? Easily the worse company I have ever had to deal with!

  • SharonF79953125 Sharon Fowler (@SharonF79953125) reported

    @NOWHelpTeam Thank you for replying. There's no dialling tone for her landline-she's been trying to find a way of reporting it for over a week. Bt have referred her back to Nowtv but she can't sign in to her account. Yes, she's tried a different handset.

  • garius John Bull (@garius) reported

    @NOWTV Right now the only path I can see to actually chatting to a human being at @NOW is to physically rip the line to my house out of the box over the road. So that the line test will fail. So that I can tell them the router is broken. It's a magnificent bit of banality of evil.

  • tashmortimer Natasha Mortimer (@tashmortimer) reported

    @OpenreachHelp …pleased). We didn’t realise the extent of the damage until we called an Openreach engineer out about the flailing cables and he took a look and confirmed there was damage and a really poor job done. However, he couldn’t help us as apparently we needed to phone NowTV who provide