O2 outages and service status in Warwickshire, England

Problems in the last 24 hours in Warwickshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Warwickshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Warwickshire, England

The most recent O2 outage reports came from the following cities: Coventry, and Stratford-upon-Avon.

City	Problem Type	Report Time
Coventry	Phone	6 days ago
Stratford-upon-Avon	Phone	12 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Warwickshire, England

Latest outage, problems and issue reports in Warwickshire and nearby locations:

• 
  Daisy (@s_birket) reported 39 seconds ago from Coventry, England

  @O2 Really @o2? You started out so well acknowledging the issue and it just went downhill from there. The app was down for the day, yet touts managed to buy and relist them for £hundreds, it is disgusting.

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 48 seconds ago from Solihull, England

  @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

• 
  Roger Leitch (@notdodgy) reported 4 minutes ago from Solihull, England

  @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

• 
  Seánna Holland (@seannahj) reported 5 minutes ago from Kenilworth, England

  Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???

• 
  Roger Leitch (@notdodgy) reported 8 minutes ago from Solihull, England

  @o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...

• 
  Roger Leitch (@notdodgy) reported 9 minutes ago from Solihull, England

  @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

• 
  Tina-Louise Boyce (@LittleMissCosta) reported 13 minutes ago from Solihull, England

  @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

• 
  Accessible Stratford (@accessstratford) reported 14 minutes ago from Stratford-upon-Avon, England

  @O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG

• 
  Evan Davis (@EvanD) reported 22 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Wasim Perviz (@UKWasimPerviz) reported 23 minutes ago from Coventry, England

  @O2 can I move from my current network to 02 and keep the same number? Also please follow me

• 
  Roger Leitch (@notdodgy) reported 34 minutes ago from Solihull, England

  @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

• 
  Roger Leitch (@notdodgy) reported 39 minutes ago from Solihull, England

  @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

• 
  John Riley (@stairforce) reported 42 minutes ago from Stratford-upon-Avon, England

  @Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.

• 
  Ketan Surti (@DirtySurti) reported 43 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  Kirean Dingley (He/His/Him) (@kirean_dingley) reported 45 minutes ago from Coventry, England

  @O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0

• 
  Roger Leitch (@notdodgy) reported 45 minutes ago from Solihull, England

  @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

• 
  Nik Sibley (@niksibley) reported 46 minutes ago from Coventry, England

  Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?

• 
  Leanne Faulkner (@leafau23) reported 51 minutes ago from Coventry, England

  @AshleyG72960578 @JordanKinsleyx @O2 The bots are the ticket sellers themselves too. Ticketmaster are the worlds worst. How can tickets be on resale 30 seconds after the first presale/on-sale if it not an inside job?! Viagogo is owned by Ticketmaster

• 
  Kirean Dingley (He/His/Him) (@kirean_dingley) reported 58 minutes ago from Coventry, England

  @O2 why do I only get one or two bars of signal?! 😩

• 
  miles nurnberger (@MilesNurnberger) reported 59 minutes ago from Combrook, England

  @O2 @MarkEvansO2 I have lost patience with your team on what should be a simple issue. Your team simply can’t give correct advise and your complaints department have called me once and never bothered to call back. #BADservice #o2 #markevans

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I.C (@IanCockerill2) reported 8 minutes ago

  @O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.

• 
  Lynn Heatley (@lynn_heatley) reported 9 minutes ago

  @O2 Morning, trying to login to my account, but it’s saying my ntlworld email is not valid, can you advise what I do please.

• 
  Andrew (@abigsavage) reported 9 minutes ago

  Hey @o2 I left your network last year but keep getting bill notifications for a zero bill. Webchat and phone couldn’t help getting them stopped. Any suggestions

• 
  TopBoy Gooner (@Philysmok) reported 11 minutes ago

  @O2 i need this issue resolved im not paying £40 for bolt ons im not even going to use. That is the amount for my whole months bill including the iPhone. You need to sort out your App and let people make direct complaints

• 
  41andabullet Olivea (@4Olivea) reported 12 minutes ago

  New scam to watch for with @O2 ring call centre with an issue. They add a new line to your account to fix an issue. Basically churning the customer for a new sale. And taking off advisors stats and earning themselves a bonus O2 stop call centre making sales. Please

• 
  TopBoy Gooner (@Philysmok) reported 15 minutes ago

  @O2 why is or App so bad I can’t raise a complaint I can’t cancel orders that were made by mistake because your app is completely rubbish. Also I was trying to raise a complaint but your agent end the chat why is this???

• 
  Andrew Bennett (@AndrewJBen1988) reported 16 minutes ago

  @O2 a week on after complaining and my complaint marked as resolved I still can not phone customer care on any of the numbers and you are now telling me I have used all of my unlimited data plan is less than 3 days 🤬🤬🤬

• 
  Joanne (@jobeone1983) reported 18 minutes ago

  @O2 My Mum got a new phone but her number didn’t transfer over. They tried 3 esims and she still has no network.

• 
  Ess Cee Eff ™ (@essceeeff) reported 19 minutes ago

  @O2 any chance someone can assist in activating my free extra that was dangled as a carrot to sign a new deal but your app, website, vip support cannot help? Phenomenally bad customer experience

• 
  John Taylor (@TaylorSurrey) reported 23 minutes ago

  @O2 my new order for sim only is held awaiting (4 days)customer support, who can I contact to complete checkout?