O2 outages and service status in Warwickshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Warwickshire, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Warwickshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Warwickshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Warwickshire, England
The most recent O2 outage reports came from the following cities: Coventry.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry
|
Total Blackout | 1 month ago |
|
Coventry
|
Phone | 3 months ago |
|
Stratford-upon-Avon
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Warwickshire, England
Latest outage, problems and issue reports in Warwickshire and nearby locations:
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Roger Leitch (@notdodgy) reported from Solihull, England@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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miles nurnberger (@MilesNurnberger) reported from Combrook, England@O2 @MarkEvansO2 @o2 @Ofcom round and round we go..... resolve the issue!!be proactive!! Stop asking me to explain the problem for the 50th time!! #badservice #markevans #o2
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Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England@O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG
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Nik Sibley (@niksibley) reported from Coventry, EnglandHi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
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Evan Davis (@EvanD) reported from Solihull, England@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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emma saunders (@emmajsaunders) reported from Solihull, England@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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Joy nayyar (@Joynayyar) reported from Coleshill, England@O2 outgoing and incoming call issues all over westmidlands.
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John Riley (@stairforce) reported from Stratford-upon-Avon, England@Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
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Little Saint Nick... Payne ن (@Nick_Payne) reported from Alcester, England@martinsaunders @O2 Might be related to Google’s issues.
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Ms J (@JCardozoMarsh) reported from Royal Leamington Spa, England@O2 I understand that but running a business is extremely difficult with a slow connection ...
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 I assume free coffee is cheaper than investing in network capacity.
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Charlie Budd (@charliebudd) reported from Stratford-upon-Avon, England@Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.
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Matt Ransley (@matt_rans) reported from Long Itchington, England@O2 massive problems still in CV47 area. I was told the issue had been resolved 2 weeks ago but still intermittent signal. I rely on this for work and caused me big problems this week. Please hurry and sort it out O2. A refund surely is the least you can do.
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Seánna Holland (@seannahj) reported from Kenilworth, EnglandWords fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???
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Wasim Perviz (@UKWasimPerviz) reported from Coventry, England@O2 can I move from my current network to 02 and keep the same number? Also please follow me
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Ketan Surti (@DirtySurti) reported from Dickens Heath, England@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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StuartB (@StuartBain1986) reported@o2 you’re 5g and general signal quality is god awful 👍 can’t wait to move network
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claire audley (@dapsy7) reported@O2 trying to buy something from your shop, get to payment page and it tells me u are having issues and to call a no, only the number it tells u to call is to talk about your phone acc, btw, your app is hard work since u merged with virgin,
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Dazzy (@ACEzio2009) reported@O2 im getting fed up with you keep cutting my mobile phone off the last 3-4 months in a row..My bill is due on 29th every month..but u cut my phone off in 48 hours??..what gives??..usually i get a week to pay my bills before anything gets cut..but you guys cut everything in 48 hours🤬..when my contract is up next year im done with you lot..unless i get chance to pay the bill up early...customer service is rubbish as well..i will be moving to another operator..after 20+ years with u as well..shame...
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Lloyd (@Lloydmporter) reported@kokeshimum @O2 02 are known for being really bad
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Dean Noble (@deanyboy80) reported@O2 can you sort out your customer service phone lines!!!!!! I am trying to do an insurance claim for my device and its saying you are open 8am to 8pm weekdays and to call back then, thanks!!! my phone is unusable so can't use the app. so what am I meant to do.
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lizrichards24 (@SonyRichards4) reported@O2 can you please help me cancel an 02 SIM card I have never used or wanted that is linked to my Virgin account?
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Deano... (@Frugal_ways) reported@O2 Pretty much, yes. Whenever I'm in an asda it's the same, although I suspect that's asda blocking signal as their in house wifi works (opening their own website in the browser window)
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Sarah H (@SarahWM45) reportedIf your phone doesn’t ring and can’t send messages because of zero signal for two years. When you want to leave should you pay the “early exit fee” ?? @MartinSLewis ? Because trying to talk to @O2 about it is made extremely stressful by their “system”.
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Emma Hawker (@emma_hawker) reported@O2 apologies if I misspell the name but I just spoke with someone called Oshama on the 4445 number and she has helped resolved a problem I’ve had for weeks that’s been really frustrating and getting me down, I can’t thank her enough, it’s finally being resolved 🥲🙏🏼
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Asim (@asimeone3000) reportedHi, trying to add hbo max tnt sports subscription. The app and live chat is driving me mad. Need some help please @O2