O2 Outage Report in Ventnor, Isle of Wight, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ventnor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ventnor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ventnor, Isle of Wight, England
The most recent O2 outage reports came from the following cities: Shanklin and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
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O2 Issues Reports Near Ventnor, England
Latest outage, problems and issue reports in Ventnor and nearby locations:
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Ben Harding
(@northamsoul7) reported
from
Wootton Bridge, England
I assume we’re not paying a full months bill this month then @O2! Off until 23rd Feb with no warning of an outage! Your service is woeful!
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Rachel Marian Digby
(@rachelbymustang) reported
from
Sandown, England
@O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Pat Waistnidge
(@grannypatt) reported
from
Sandown, England
@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.
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Laura Skinner😇 💜Fibromyalgia warrior💜♿
(@Laura_Skin889) reported
from
Newport, England
@O2 Yes I have email & text. It's been horrible not texting or calling , don't expect it when we only had this before Xmas, .
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fran
(@Fraaanx33) reported
@o2 you’ve affected my credit score, not had the decency to email me back, and i’m being given the wrong advise of how to return this stupid upgrade every time i ring. Get your act together, your customer service is appalling
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E Charles
(@ecsg1798) reported
@O2 No that's not the issue. Can you DM?
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Peterkin2020
(@peterkin1010) reported
@bazc1982 @O2 Which of course is why everyone subscribes to O2. WORST network by miles here in Cardiff. There is some hope that Liberty Global will start placing more emphasis on sorting it out rather than bullshit 'woke' stunts.
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Rachel Herod
(@rachel_herod) reported
@O2 @ecsg1798 Seems this is a problem for everyone had no signal all day been expecting an important call today but apparently signal is fine according to them 🙄
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Maynards Keyne
(@MaynardsKeyne) reported
@O2 comically bad customer service. “we can’t see your bill” - any yet it’s £100 more than it should be? Then, India. Listen, I’ve worked in India, it’s not somewhere for call centres. Once I’ve sorted this out, you’re gone
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Gemma Allen
(@07730_378051) reported
@O2 I’m not able to make calls, receive calls, make any calls on messenger or WhatsApp.. can’t get in touch with you on the app, obviously can’t call your helpline. Please help!
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Malachi Nunes (Publisher)
(@malachinunes) reported
@O2 I ordered an item online from 02 shop but when I went to collect it, one of the workers was rude and being prejudice! When I asked for the complaints procedures, he said no I can’t have it. Now In customer service in retail, you cant say no to a customer who asks to complain
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Matt Adams
(@MattAda23166011) reported
@O2 simply appalled by your customer service. My 11 year old daughters phone has been locked for a week after changing providers, but owned by us. A week is a long time for a child who uses public transport to not have a phone. Managers too busy to call back, absolute shower.
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✖️
(@vickihocking_) reported
@O2 customer service = 💩
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Reklaw
(@Reklaw22306168) reported
@O2 So what are you going to do about this absolute fiasco from O2 towards my son. Are you going to instruct a manager to call him with options? Only a manager can resolve this issue. In other words, I want the ***** grinder. Do you understand?