O2 Outage Report in Timsbury, Bath and North East Somerset, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Timsbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Timsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Timsbury, Bath and North East Somerset, England
The most recent O2 outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Timsbury, England
Latest outage, problems and issue reports in Timsbury and nearby locations:
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Matt Cardy
(@mattcardy) reported
from
Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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Richard Giles
(@Gilly_76) reported
from
Bristol, England
@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.
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Gary
(@rr123xx) reported
from
Trowbridge, England
@EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises
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Ross Parker
(@rossjamesparker) reported
from
Bishop Sutton, England
@kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.
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Fi Q - Quinntessentially 🌻 💜
(@fi_q) reported
from
Bristol, England
@o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!
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Natalie Brereton
(@NatalieBrereton) reported
from
Bristol, England
@O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?
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Otto von Arx
(@Ovonarx) reported
from
Bathford, England
@O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...
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Lawrie The80sBoy 🎺🐕🇪🇺🕊
(@The80sBoy) reported
from
Bristol, England
@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.
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Phoenix L Rain
(@phoenixrainfit) reported
from
Kingswood, England
@O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!
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Matt Cardy
(@mattcardy) reported
from
Bathford, England
Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?
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Marc Aitken
(@MarcAitkenPhoto) reported
from
Bathford, England
@O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.
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Miss March
(@PhillipaBMarch) reported
from
Trowbridge, England
You can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****
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Kalvin Simmons
(@KalvinSimmons) reported
from
Bathford, England
@O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.
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Hollie Marie
(@iAmMissHollie) reported
from
Kingswood, England
@O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.
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Andrew Hudson
(@ukhack) reported
from
Bathford, England
@JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
Had a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!
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Justin Moore
(@jm1967uk) reported
from
Bathford, England
@O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.
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Anthony Teagle
(@teagle_anthony) reported
from
Bristol, England
@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Reynolds
(@reynolds_jg) reported
Hi @O2, if that actually is you calling me about unlimited mobile calls, texts and data packages then please ask your call centre staff to at least say goodbye before they hang up. #scammers #notstupid #iknowitsnotreallyyou
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Esme Winter Lockwood
(@EWinterLockwood) reported
When you expect good service from a company you've been with for 19 years but instead they lose your phone en route to it being repaired with very little care. Do better @O2 @DPDgroup_news
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Ryan Blamire
(@BlamireRyan) reported
@O2 The phone just stopped working. Customer services and in store have checked my accounts and have confirmed there is no reason why the bar was placed and confirmed it should never have been done, but no one is resolving it! I last spoke with the team yesterday & everyday prior!
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Simon Minkoff
(@doctorsimon_net) reported
@AvantiWestCoast I find the standard of internet access on the WCML to be little better than in 1998. Your WiFi struggles to deliver (basic WWW or Email) and my signal via @VodafoneUK or @O2 is little better. Very disappointing. Any comments/suggestions?
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Brexit is a failure
(@keith_cpm) reported
@o2 Your fair use guidelines for Europe state "using our services for more than 63 days in any 4 month period is . . . unfair use." What do you define as "use"? Do you consider a switched-on phone connected to local network that I never text, call or use data from to be "in use"?
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Sam M
(@Sam_McK_88) reported
@Haggisman04 @O2 @virginmedia I'm going to guess the fee free cancellation only applies if you cancel the full package - VM and O2 - as VM allow you to leave penalty free but O2 don't. If you are just trying to cancel O2 on its own the usual early termination fees will probs apply
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thomas longer
(@furlyScott) reported
Ordered AirPods from @O2 . @DPDgroup_news are the worst delivery service I’ve ever used - they attempted delivery on the wrong building and have now sent the parcel back to O2 after promising delivery this morning. I booked this morning off work to be here, awful service.
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kevin cox
(@kevincox4) reported
@O2 why is it so hard to find a number to speak with a person. 3 weeks into a new contract and you are raising my price. I want to cancel and move.
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Scriv
(@scrivabare) reported
@o2 I've switched my number to a new contract/ handset and my phone now has no signal or 5g access. I've been trying to get help via the support service in the @o2 app for more than 24 hours and it's always 'extremely busy and unable to connect me to an advisor'. Please help!
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TitanofTea☕🇺🇦
(@TitanofTea) reported
@UtanoPandora So sorry you've had that experience 😔 Shame on @O2, I've actually experienced similar in my local store as well where I'm trying to discuss a technical problem and they just look at me like I'm a ******. Maybe you could switch networks?