O2 Outage in Timsbury, Bath and North East Somerset, England

@O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.

@O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.

@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!

@O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?

@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

@O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...

You can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****

@o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

@kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.

@O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.

I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

@O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

@O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.

@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

@andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised

@O2 are there signal problems in bristol i havent been able to get signal for hours

@O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence

Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting

@O2 Hey, I have an airtime contract I’d like to cancel. However I’ve not been in contact with you for some time and I’m not able to pass security. Is there anything I can do? Thanks!

@O2 how do I formally complain about incorrect payment that you have taken , credits that have not been received and the unacceptable customer service I have received from your company.

@O2 I can honestly say without doubt that O2 have given me the worst customer service experience imaginable. A customer for 8 years and they have frustrated the life out of me for 4 weeks. Company is a shambles , no continuity of accounts , don’t do what is promised. Awful

@O2 can’t get through to any of your phone operatives. Need some help with a phone issue urgently please

Only I could cancel my phone contract and be cut off from @O2 without making sure I get my PAC code first. I told you, I told you I hate all of this. 😩

@O2 I changed network from O2 halfway through July and now I have a full month’s bill from you. On hold with your customer service phone for 14 minutes only for the call to almost immediately drop…I’d like someone to sort this out for me as I don’t owe a full month’s bill

@O2 Right, I'm now receiving constant automated calls about a payment that I don't owe you. Make them stop, or I cancel the contract and you can fight me in court.

@O2 can someone dm me I need some help thanks

@O2 Seriously O2: study and learn: 1. I Login to O2. 2. Go to Manage my Details. 3. Sec code sent to ancient, unused number. 4. Therefore, cannot manage details or change to new number. Please tell me you understand why I cannot upgrade my phone or buy new contract with O2?

@O2 @TheO2 - I am unable to make or receive calls is the network down?