O2 Outage Report in Thornton, Lancashire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 06: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (29%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Thornton, Lancashire, England
The most recent O2 outage reports came from the following cities: Cleveleys and Blackpool.
| City | Problem Type | Report Time |
|---|---|---|
 Cleveleys |
Phone | |
| Blackpool |
Phone | |
| Lytham St Annes |
Phone | |
| Fleetwood |
Phone | |
| Blackpool |
Phone | |
| Blackpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thornton, England
Latest outage, problems and issue reports in Thornton and nearby locations:
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 At least it was on 3G. Most of the time it falls back to 2G round here. Plenty of boilerplate "we're always striving to improve the network" and "stay tuned" from @O2 but no actual improvement. At this point I'm sure there won't be any except in affluent areas down south.
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 And of course on 3G you do get a reasonable signal but no actual data throughput...
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 This has no effect on my issue.
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Michael Treadwell
(@Treaders1984) reported
from
Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!
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Craig Verity MIH MBII
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Your always sorry but nothing actually ever gets done about it. Just fob me off saying "well at time of point of sale, you will have signed to understand". I have already persuaded my whole family to go to a different network one of your competitors, and I will tell more people.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Craig Verity Mbii
(@CraigVerity1) reported
from
South Shore, England
@O2 now I know you are lying when you tell me there is nothing wrong with your signal or reception. Stood literally by the side of a mast located from your 'mynetwork' app and its giving me next to nothing. 9 month complaining to you, now I know it's an issue on you
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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Santa BmG
(@BaldManGamer) reported
from
Middleton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Craig Verity MIH MBII
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 please help with sim swap, I have already DM you to help
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@atkin_julie @O2 I have had the same issues.
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 Brace yourself for a string of promises that will never actually materialise...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alia Malik
(@aliamalik) reported
@O2 Hi yes but this issue hasn’t been resolved for over 2 years now. I can’t continue to pay for a service I can’t avail. I’m going to move to another network provider as over 2 years is unacceptable by all standards of the book.
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Matt Stollery
(@matthewstollery) reported
@O2 Your customer service line when I dial 202, it plays music for a few mins and then afterwards all I hear is white noise. I've had to call back three times
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Karen G
(@KarenGTweets) reported
@o2 do you have any intention of helping me sort out this phone problem? You constantly ignore *** and hang up the phone on people. It's unacceptable.
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Kirsten
(@bangandmousey) reported
from
Hastings, England
@hayleysoraya @O2 Internet gas been flaky everywhere due to bad weather I think
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Mick B
(@Aussiemwjbyrne) reported
@O2 I’m in Ireland at the moment and I topped up my pay as you go uk phone through PayPal and I got a text message to call 4444 and put a pin that was sent to me but When I call it just won’t connect! Can you help please
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Stephanie Bolsher
(@stephbolsher) reported
@O2 how long is it going to take to fix the mast that has been down in Escrick village that means we have been without service for WEEKS and we keep being told it will be fixed?!
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Jane Eccleston
(@jane_ctid) reported
@O2 why do your call agents keep cutting customers off? Phoned three times today, taking 50 minutes each time through to Retentions, refused access to escalate a complaint - poor customer service - let’s cancel the direct debit payment see if that get your attention
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ᴾᴬᴮᴸᴼ
(@PauItommo) reported
Sort your 4G signal out in Aigburth. It’s ******* shite @O2 Nice one.
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Rachel McConnell
(@Minette_78) reported
@O2 hi, have had no signal since Monday where I live, how can I get this resolved?
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Richard Goulden
(@richard_goulden) reported
@O2 Thanks she is on pay monthly yet when she uses additional data we get charged more can someone help