O2

O2 Outage Report in Thornton, Lancashire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thornton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thornton, Lancashire, England 03/12/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thornton, England

Latest outage, problems and issue reports in Thornton and nearby locations:

  • redarrowslover JoJo (@redarrowslover) reported from Saint Annes on the Sea, England

    @O2 please can you help I have Bill's paid up to date but cant call out or send SMS. Fy8 area

  • redarrowslover JoJo (@redarrowslover) reported from Saint Annes on the Sea, England

    @O2 I'm desperate to make calls and have data. Ibe been ringing all day. It just says call ended when I attempt to call out. I can receive calls. My Bill's are all paid. Please help o2. I need my phone. I've reset it a million times today.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 This has no effect on my issue.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!

  • Kevwe_Emefe ke-We (@Kevwe_Emefe) reported from Blackpool, England

    @O2 @DaveEdmunds01 You guys need to do better,I tried the upgrade way and it worked and the lady on the other end promised to put me through to the right department only to hang up on me

  • Kevwe_Emefe ke-We (@Kevwe_Emefe) reported from Blackpool, England

    @O2 experiencing the same problem

  • Kevwe_Emefe ke-We (@Kevwe_Emefe) reported from Blackpool, England

    Lol finally got through to someone @O2 only for them to hang up on me - I understand times are difficult right now but don’t take my money and not answer the phone when I need answers @TheO2

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!

  • sammyjayne182 Sam Dugdale (@sammyjayne182) reported from Stalmine, England

    Only me would buy a new sim for a network provider who doesn’t seem to have signal in my house 🙈 @O2 doesn’t seem to do rural addresses 🌱

  • Treaders1984 Michael Treadwell (@Treaders1984) reported from Penwortham, England

    @O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @atkin_julie @O2 I have had the same issues.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeShorrock Joe Shorrock (@JoeShorrock) reported

    @O2 Hi, I need some help understanding the extra charges on my bill. I’m currently abroad and have been for the past few months. I activated O2 travel in case I needed data but I haven’t used any, yet there is still extra charges on my bill. Please help!

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @ellielouise_88 @O2 It’s bonkers! The network is so bad. You get signal but can’t get any bandwidth for data connection.

  • icumedical1 Phil D (@icumedical1) reported

    If you have time to waste why not try O2 and Virgin Volt upgrade. Multicalls to both firms customer services and still no benefit @O2 @virginmedia

  • Jermaine_ManUtd Jαу (@Jermaine_ManUtd) reported

    @O2 @BrianCo48405777 ow is a week an acceptable time to be ignored without any support? I still haven’t received the DM you said I would receive ASAP days ago

  • BigPhil34126382 Big Phil (@BigPhil34126382) reported

    @O2 the signal in the CH5 area has been terrible for days. Your status checker says that it's fine. It really isn't. 0 bars mostly. Other people are having the same problem.

  • ShantyWooth Shanty wooth (@ShantyWooth) reported

    @AlliBasker @O2 That really annoying and frustrating had similar issues but was able to make payment with the help from @Underweb_Backups on Instagram send massage to them for help and thank me later

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @alex_sutton85 @O2 I have that issue sometimes when in a 5G area. The network is clogged up. It’s literally unable to serve all the devices at peak times. If your unhappy about the situation the maybe Retweet using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags.

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @O2 @KEVSON1974 There you go, no commitment!! I have numerous messages over the last 4 months saying ‘we are addressing the issue’ means nothing

  • chantelle_case Chantelle (@chantelle_case) reported

    Why does my 4G never work with O2?? 😩😒 @O2

  • PunitGoyal1 Punit Goyal (@PunitGoyal1) reported

    @virginmedia Part4: same team also advised me to get a O2 sim, saying that if I add that sim to my existing package, I will get 4£ per month discount. Which I didn’t get. Upon talking to O2 customer care, they said loyalty discount is for older customers. @O2 @TheO2