O2 Outage Report in Thornbury, South Gloucestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Thornbury, South Gloucestershire, England
The most recent O2 outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Phone |
Community Discussion
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O2 Issues Reports Near Thornbury, England
Latest outage, problems and issue reports in Thornbury and nearby locations:
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Lawrie The80sBoy 🎺🐕🇪🇺🕊
(@The80sBoy) reported
from
Bristol, England
@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.
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Richard Giles
(@Gilly_76) reported
from
Bristol, England
@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.
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Angel Eyes #FBPE 🇪🇺🏳️🌈🏳️⚧
(@DollyDeluxe) reported
from
Patchway, England
@NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever
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Ben White
(@Ben_Chalky) reported
from
Yate, England
Great service from @O2 sales team on here - thank you! But annoyingly come to pick up the phone and told that #iphone12 doesn’t come with a charging plug. “That’s ok,” I said, “we have loads at home.” Ah no, you’ll need the USB-C style sir.” Wtf. So need to buy a plug. What?!
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Amy
(@Yippers) reported
from
Bristol, England
@O2 must be having a bubble. No data or voice for the last few hours. I’ve been out and about in Bristol with others who are on O2 but they’ve not had any issues.
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Patrice
(@M_patrice_G) reported
from
Bristol, England
@O2 are there signal problems in bristol i havent been able to get signal for hours
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises
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Mike Rodwell
(@mbrodwell) reported
from
Hambrook, England
@O2 I have been plagued by cold calls from you guys of late offering a discount on my service. I don’t even have a contract with you! Today, exasperated, I requested my number be removed from your list and that I was pissed off receiving these calls. I was told to “**** off”
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1 Club Utd
(@1ClubUtd1) reported
from
Bristol, England
@o2 you put the phone down on me because I wanted to speak to shift leader. @Discrimination
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Natalie Brereton
(@NatalieBrereton) reported
from
Bristol, England
@O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence
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Amy
(@Yippers) reported
from
Bristol, England
@Thistlemoon11 @O2 You’re a lot more patient than I am. Are you not tempted to join another network with better coverage and shorter timeframes to resolve network issues?
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Phoenix L Rain
(@phoenixrainfit) reported
from
Kingswood, England
@O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!
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Hollie Marie
(@iAmMissHollie) reported
from
Kingswood, England
@O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 this is getting ridiculous every time I go into central Bristol I basically have no signal and I think why do I bother paying my bill if everyday I go into central Bristol I can’t even use my phone yet When u pay for a service u expect it not a half service 😞😞😞😞
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Fi Q - Quinntessentially 🌻 💜
(@fi_q) reported
from
Bristol, England
@o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke
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Court✨
(@courttttxxo) reported
from
Avonmouth, England
Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴
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Nath
(@NathFerguson) reported
from
Kingswood, England
@O2 this is getting ridiculous now 3 masts not working in Bristol sort it out kit
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Anthony Teagle
(@teagle_anthony) reported
from
Bristol, England
@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny Anne
(@jennyanne1973) reported
I take back all the awful things I’ve said about @O2 in the last couple of days. FINALLY got through on the phone to upgrade and got the best deal I’ve ever gotten ! Well done 👍🏻
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denise g
(@dizzydense) reported
@O2 .- so I pay an amount - you fail to deduct and then get arsed about me refusing to pay until you acknowledge the payment . Aggressive much
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James Corbett
(@jtrcorbett) reported
@O2 little to no signal in Troon, South Ayrshire today apparently because of upgrade works. Couldn’t we have had some warning?
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Milky
(@milkycoffee114) reported
@O2 I upgraded my sim package yesterday and have had no network signal since .. I can’t get through to customer services as I’ve no phone and the app is down .. can you get back to me , I’d like to use my phone .. thanks
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Michelle Fergusson
(@Chellefergusson) reported
@O2, been a customer for many many years and I’m very disappointed with the service I’ve received... called 3 times regarding the same thing, was told I’d get a call back... never did and then I won on your instant prizes was told I’d get an email and I haven’t
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Cazz
(@Cazzimon) reported
@O2 Hi £30 has been taken out of my account in 3 instalments and this is NOT my bill. Is there a system problem?
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Scott Goodacre
(@scottgoodacre) reported
Getting a lot of calls from 07860 numbers, which is the same first 5 digits as mine. Just answered one and the caller asked why I had rang her - I hadn’t. She’s having similar problems with her number and people calling her saying the same. Is this an @o2 thing or wider?
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CJ
(@Socks8818) reported
@O2 ok so I know about 4G, H+, E, ect. But today next to my signal icon it had the letter C, what does it mean?
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nathan
(@happysnapperpbo) reported
@O2 That’s handy but is says a good service when it’s not the case it’s not just my phone it’s my work phone too and it’s been like this for the last month
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jt🇪🇺💙🟨🟥#gtto
(@jessthorp) reported
@TomHeath4 @O2 Oh ****** that's a long time isn't it! Not great customer service, I did the same with the huawei p30 Pro when it was launched and I recieved the watch in a week 😬