O2

O2 Outage Report in Street, Somerset, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Street, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Street, Somerset, England 11/13/2025 06:35

November 13: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Street, England

Latest outage, problems and issue reports in Street and nearby locations:

  • mattcardy Matt Cardy (@mattcardy) reported from Holcombe, England

    @O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!

  • WebkinsWorld Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England

    Had a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!

  • blackdoglydia Lydia Needle (@blackdoglydia) reported from Kingsdon, England

    @O2 still no luck and online chat is not working either

  • AgeingLock68 Cris Samways (@AgeingLock68) reported from Yeovilton, England

    Awful @O2 4G coverage in Yeovil town centre. Again. Funnily enough my parents have no issue, in the same supermarket and cafe, at the same time. They are with @tescomobile - who, funnily enough, use the @o2 network as their carrier. 🤔 how come I’m losing out then?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • amyythorne amy🦠 (@amyythorne) reported

    @O2 How long does it take for a refund for lyte charging? Used with priority and secured with Apple Pay. The machine was broken and I didn’t even get the charger.

  • SeltzerMegan Megan Seltzer (@SeltzerMegan) reported

    @O2 hi I’ve been wanting to upgrade my phone since Monday and can only do it when my device plan is paid off, I was on call to customer support yesterday when the payment team called and I missed it, is there any way to chase this up as I wanted to get a new phone today!

  • FrannPG Frann Preston-Gannon (@FrannPG) reported

    I had a very convincing call from someone pretending to be from @O2 offering me 40% off my next bill due to bad service in the last month. They then said I should be receiving a code via text to prove it was legit. Luckily I didn’t give it to them. Watch out for this scam!

  • Benjami38783239 Benjamin Jones (@Benjami38783239) reported

    @O2 horrendous customer service from O2 Problem went through the whole complaints review service and was rectified only to then present itself again 3 months later. Managers don’t call back and the complaints team don’t respond. No choice but to go to the Ombudsman! Avoid!

  • KieranLeeDoyle Kieran Doyle (@KieranLeeDoyle) reported

    @ProPhotographyP @O2 Don’t Join O2…. I’ve just made the mistake and they are the worst for Customer Service and network signal…. Would have more luck sending smoke signals

  • GXuru5 G.X.uru (@GXuru5) reported

    I was Quick enough to go off on one with @O2 when I had an issue but it is fixed TOOK like 2 months though but is fixed the first 2 guys I spoke to useless the girl who took the last call she was very PROFESSIONAL and did her job FULLY so thanks I guess

  • ProPhotographyP prophotographypicture📸 (@ProPhotographyP) reported

    @KieranLeeDoyle @O2 All UK mobile phone companies have worst terrible customer service They are all greedy money thieves

  • ryan_da_lion ₲₳ⱤɎ (@ryan_da_lion) reported

    @O2 signal between London and derby via train is terrible. 2 to 4 bars of a 4g signal, barely any internet signal as the internet is so bitty. Any chance of improving it at some point ?

  • scottish1965 Alan Hartshorn (@scottish1965) reported

    Why is the @O2 service in Ayr is rubbish I sitting in same spot every day, two week ago all good, videos and tweets all working fine. Now I can’t get anything to load adequately. Not sure why I just upgraded and stayed with this awful company

  • Geo_Guillemard Geoffrey Guillemard (@Geo_Guillemard) reported

    @O2 £42.9 + VAT for an unintentional 14.7MB data usage in Serbia. You are thieves, and of course, your customer service is too busy to respond. I will file a complain if I do not get any help on this. This is stealing.