O2

O2 Outage Report in Sproxton, Leicestershire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sproxton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sproxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sproxton, Leicestershire, England 11/03/2025 10:50

November 03: Problems at O2

O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sproxton, England

Latest outage, problems and issue reports in Sproxton and nearby locations:

  • bennyjcomer benjamin (@bennyjcomer) reported from Chadwell, England

    Disgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..

  • DanielLincs68 Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 I want to speak to customers service, can’t get though, chat on 02 app not working either!

  • JLewisRUK Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • bennyjcomer benjamin (@bennyjcomer) reported from Chadwell, England

    Laughing & people shouting in the background. Very unprofessional behaviour. Ive also been taking to a robot all day trying to sort this issue. Yet no help! So I’ve been without a working phone most of the week unless I’m connected to Wi-Fi. Not one person wants to help. @O2

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.

  • OllyFT Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England

    @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

  • JewiJ88 Jewi (@JewiJ88) reported from Leicestershire, England

    Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Leicestershire, England

    @O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits

  • damiankinsella8 Damian Kinsella (@damiankinsella8) reported from Stamford, England

    Looking forward to leaving @EE - what became one of the best networks, has become the worst in all departments. And I certainly won’t be stonkin up £10 extra a month for 5G. Why can’t you be like @o2 @VodafoneUK keeping prices affordable & the same @EE 😡

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England

    @O2 Can I move from @ThreeUK as their coverage is terrible

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

  • DanielLincs68 Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 answer your direct messages on twitter or on the 02 App please, very poor service at present!

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • DanielLincs68 Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 Totally disgusted in you and your customer service team!!

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Sort my Account as I can't login.

  • DanielLincs68 Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 have they turned the chat off in there app as can’t seem to get though to anybody, poor customer services!

  • finspiders Spidermeldrew (@finspiders) reported from Stamford, England

    Finally @O2 have support for the Apple Watch, unless of course you are a Business account holder, the ones who spend the most!

  • DanLeahy71 Dan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DanLeahy71) reported from Stretton, England

    @EE But was rubbish once I left the city and went home. Hence, I’m still with @O2 who I also got a 4G signal from in the city.

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jaywhale3 jay_whale (@jaywhale3) reported

    @O2 please help. I purchased a new Samsung handset from your Chichester store on 9/10/2021 and was told I get a free Chromebook! Been waiting for the email the sales rep said I would get on how to claim the free chromebook

  • cnetterfield Craig Netterfield (@cnetterfield) reported

    @O2 Thanks but the issue is I called the 0344 number *four* times and was disconnected each time.

  • AlxceTeachesEng Alxce 🎄 (@AlxceTeachesEng) reported

    Has anyone else got O2? (Esp. in Germany). My data has been on and off all day and now refuses to connect at all, despite restarting settings and restarting phone and even trying airplane mode. Is there an outage? #o2 @o2de @O2

  • rita462879381 Rita (@rita462879381) reported

    @O2 voucher not working

  • The_Macula Macula (@The_Macula) reported

    @O2 when your support line tells you to get the app, & hangs up on you, & the app won’t connect to support staff, and trying to call back after misinformed staff screwed up your order. Do I just call my bank and tell them to stop paying you? Or do I have to raise it with @Ofcom?

  • 05locket tom lockett (@05locket) reported

    @O2 New customer. Volt bundle £89. Me, volt bundle minus SIM card £97. Can you see how stupid that is.

  • MiniCynth MiniC (@MiniCynth) reported

    @O2 why is my internet not working. Always seem to be being this issue

  • CalMcKay3 CLM 🇵🇸 (@CalMcKay3) reported

    @O2 Fellas and birds. I don’t need a video about connection issues. I need more than 1 bar or 4G in me house so I can make a coherent phone call. Onto?

  • MikeSouthon Mike Southon (@MikeSouthon) reported

    @o2 I have a conundrum - I have a business account with you but cannot buy a new iPhone without calling Customer Service (and waiting 30+ minutes). Went into my local store and they can’t help me. Any suggestions?

  • MatthewMtucker Matthew (@MatthewMtucker) reported

    Being trying to resolve a phone issue with @O2 for over two weeks. Only to find after waiting 45 mins on each occasion nobody can support, call hung up or told to call back tomorrow as person shift ends. Not acceptable.