O2 outages and service status in Sproxton, England

Problems in the last 24 hours in Sproxton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sproxton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sproxton, England

Latest outage, problems and issue reports in Sproxton and nearby locations:

• 
  Daniel Hillman-McDonald (@DanielLincs68) reported 4 minutes ago from Stamford, England

  @O2 have they turned the chat off in there app as can’t seem to get though to anybody, poor customer services!

• 
  Jamie Lewis Rennie (@JamieLRennie) reported 6 minutes ago from Leicestershire, England

  Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

• 
  Andrew Leeke (@andrewleeke) reported 11 minutes ago from Leicestershire, England

  @O2 Yes. And that link doesn't fix the issue. It says login for upgrade options, but when I do and hit upgrade, there are no SIM only options.

• 
  Josh (@JoshR319) reported 12 minutes ago from Leicestershire, England

  @joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.

• 
  Oliver Fytche-Taylor (@OllyFT) reported 14 minutes ago from Chadwell, England

  @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

• 
  Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported 18 minutes ago from Leicestershire, England

  @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

• 
  benjamin (@bennyjcomer) reported 30 minutes ago from Chadwell, England

  Disgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..

• 
  Daniel Hillman-McDonald (@DanielLincs68) reported 31 minutes ago from Stamford, England

  @O2 I want to speak to customers service, can’t get though, chat on 02 app not working either!

• 
  Nick Fitzsimons (@NickFitz) reported 33 minutes ago from Leicestershire, England

  Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.

• 
  benjamin (@bennyjcomer) reported 34 minutes ago from Chadwell, England

  Laughing & people shouting in the background. Very unprofessional behaviour. Ive also been taking to a robot all day trying to sort this issue. Yet no help! So I’ve been without a working phone most of the week unless I’m connected to Wi-Fi. Not one person wants to help. @O2

• 
  Damian Kinsella (@damiankinsella8) reported 35 minutes ago from Stamford, England

  Looking forward to leaving @EE - what became one of the best networks, has become the worst in all departments. And I certainly won’t be stonkin up £10 extra a month for 5G. Why can’t you be like @o2 @VodafoneUK keeping prices affordable & the same @EE 😡

• 
  Daniel Hillman-McDonald (@DanielLincs68) reported 42 minutes ago from Stamford, England

  @O2 answer your direct messages on twitter or on the 02 App please, very poor service at present!

• 
  Jamie Lewis Rennie (@JamieOnIceUK) reported 45 minutes ago from Leicestershire, England

  @O2 I need help please x

• 
  Smokey (@UzairPD) reported 47 minutes ago from Leicestershire, England

  @O2 internet not working on half the apps wtf

• 
  Jamie Lewis Rennie (@JamieLRennie) reported 49 minutes ago from Leicestershire, England

  @O2 Sort my Account as I can't login.

• 
  Daniel Hillman-McDonald (@DanielLincs68) reported 51 minutes ago from Stamford, England

  @O2 Totally disgusted in you and your customer service team!!

• 
  Dan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DanLeahy71) reported 53 minutes ago from Stretton, England

  @EE But was rubbish once I left the city and went home. Hence, I’m still with @O2 who I also got a 4G signal from in the city.

• 
  DJ (@DJacko79) reported 55 minutes ago from Leicestershire, England

  @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

• 
  Jamie Lewis Rennie (@JamieLRennie) reported 55 minutes ago from Leicestershire, England

  @O2 Why don't I never win on the Christmas Priority competitions? 😭

• 
  Christopher Hallick (@ChrisLonelyguy) reported 57 minutes ago from Leicestershire, England

  Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aishlinn HEARD CHERRY (@ashlinnontour) reported 9 minutes ago

  @O2 hey can you fix your **** please I have no data or signal at all :D

• 
  flv (@flv32321) reported 13 minutes ago

  Absolute disaster class in customer service from @O2. Trapped in a loop of fraud teams sending me to stores, store staff sending me to broken web forms, and zero phone support. Guess that's why CISAS and GDPR exist. 📉🛑 @MoneySavingExp @Ofcom #O2 #CustomerService #ConsumerRight

• 
  Deborah Bentham 🏳️‍⚧️🏳️‍🌈 (@BenthamDeborah) reported 17 minutes ago

  @ThePaulRawlings @TakeThatClouds @O2 It’s a pain in the a*se, but it stops an identity thief from gaining access to services that require a OTP. I worked in customer service for a mobile phone company & the number of people who has their email, & therefore multiple online accounts, hacked was staggering.

• 
  Karthika_London (@karthika_gm) reported 18 minutes ago

  @O2 Thanks for responding so quickly🤭, didn’t expect that from your network 😒

• 
  JF 🇩🇲 (@fevrier_justin) reported 18 minutes ago

  @O2 I think our 20 year relationship is due to end now. 🥃 service is in the floor

• 
  𝙼𝙰𝚃𝚃 𝚂𝙿𝚁𝙰𝙺𝙴 (@mattsprake) reported 24 minutes ago

  @O2 Nah.. it’s ok.. I’ve had enough! Today I switched to @EE after being your customer for around 20 years! Your customers deserve MUCH MUCH better and it’s not just the signal! It’s just about everything! While in the store two more people switched over as well.. I’d say you guys are in big trouble!

• 
  Rebecca C 💙💙💙 (@artdeco_fan) reported 24 minutes ago

  Your complaint system is not fit for purpose! Your online complaint form does not work, it just gives a generic error message (this is not new, it's been the case for at least 2 months) and the complaint email address just bounces back. #disgusting @O2

• 
  Pabs (@Abdabz) reported 27 minutes ago

  @TakeThatClouds @O2 Wasn't like that back when I worked there as a customer service process manager... @O2 You can hire me again for quadruple what you paid me last time and I'll fix this 👍

• 
  Otis Parris (@parriso56) reported 27 minutes ago

  @O2 Looking at the Network map what is good is rather subjective. Two bars isn’t good. Be honest and say the postcodes where you say it’s good just isn’t for data. The entire corridor running from Alwoodley- Chapletown is poor and towards St James’s is poor and has always been. Maybe it’s just geography

• 
  Paul Rawlings (@ThePaulRawlings) reported 28 minutes ago

  @TakeThatClouds @O2 Exactly the same issue with EE in the past - I was atempting to switch from physical SIM to eSIM. Process got stuck in the middle, so neither SIM was working. Call up, explain, ask for replacement SIM - Nope, not without a working phone. Had to go into the local EE store. Even there I had to go with ID, which was uploaded on an app, along side me taking a "selfie" even though I'm stood there in the store!