O2

O2 Outage Report in Chadwell, Leicestershire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chadwell, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chadwell, Leicestershire, England 07/18/2025 03:35

July 18: Problems at O2

O2 is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chadwell, England

Latest outage, problems and issue reports in Chadwell and nearby locations:

  • bennyjcomer benjamin (@bennyjcomer) reported from Chadwell, England

    Laughing & people shouting in the background. Very unprofessional behaviour. Ive also been taking to a robot all day trying to sort this issue. Yet no help! So I’ve been without a working phone most of the week unless I’m connected to Wi-Fi. Not one person wants to help. @O2

  • bennyjcomer benjamin (@bennyjcomer) reported from Chadwell, England

    Disgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..

  • OllyFT Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England

    @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Leicestershire, England

    @O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England

    @O2 Can I move from @ThreeUK as their coverage is terrible

  • DanLeahy71 Dan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DanLeahy71) reported from Stretton, England

    @EE But was rubbish once I left the city and went home. Hence, I’m still with @O2 who I also got a 4G signal from in the city.

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

  • JewiJ88 Jewi (@JewiJ88) reported from Leicestershire, England

    Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Sort my Account as I can't login.

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • JLewisRUK Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.

  • JoshR319 Josh (@JoshR319) reported from Leicestershire, England

    @joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.

  • JamieOnIceUK Jamie Lewis Rennie (@JamieOnIceUK) reported from Leicestershire, England

    @O2 I need help please x

  • UzairPD Smokey (@UzairPD) reported from Leicestershire, England

    @O2 internet not working on half the apps wtf

  • andrewleeke Andrew Leeke (@andrewleeke) reported from Leicestershire, England

    @O2 Yes. And that link doesn't fix the issue. It says login for upgrade options, but when I do and hit upgrade, there are no SIM only options.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrslostand837 grapefruit&ambers (@Mrslostand837) reported

    @O2 hi o2 can i dm please im having issues

  • whybrow_sally Simpkins (@whybrow_sally) reported

    @O2 can support contact me, am unable to use the Duolingo offer?

  • dagreeno Dave Jervis-Green (@dagreeno) reported

    Hey @o2, why am I getting messages from you about direct debit changes when I switched my account and number to another network months ago? We’re not together anymore! Get over it!

  • Hanzy93 Hannnnah ♡ (@Hanzy93) reported

    Hello @O2 i have an issue logging into @O2PriorityUK. Everytime it gives me the option log in with o2 or virgin it takes me to security check and I put details and wait for them to text me the number and then it takes me back to the login screen again after and doesn't log me in.

  • LittleMeThatter 𝕃𝕚𝕥𝕥𝕝𝕖 𝕃𝕪𝕟𝕕𝕫 █ GB █ (@LittleMeThatter) reported

    @O2 I need some help topping up. Keeps saying I cant.

  • Soozealooze CES (@Soozealooze) reported

    @O2 Done. Hopefully I can get a response that makes sense. The email was from a senior resolution specialist. That's not a 'senior' response

  • VallaNils13872 Bo Duddley (@VallaNils13872) reported

    @O2 Never make the mistake of getting a contract with o2 they are a terrible company I’m going to be with out phone coverage for 6 days and they offered £10 compensation 🤡

  • VallaNils13872 Bo Duddley (@VallaNils13872) reported

    @O2 O2 has the worst customer satisfaction a lowly 1 on trust pilot after using the helpline I can see why choose any other provider this company is horrendous I can’t wait to leave

  • AndyOnTheKop 𝒜𝓃𝒹𝓎  🇬🇧 🇺🇦 (@AndyOnTheKop) reported

    @O2 hi do you support RCS on iPhone

  • RaeRubyRaeK RaeRubyRae (@RaeRubyRaeK) reported

    @O2 Why DM you? Just answer the bloody question! I’m sick and tired of the hacks you hide from us the customer and try and treat us like idiots!