O2

O2 Outage Report in Chadwell, Leicestershire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chadwell, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chadwell, Leicestershire, England 10/16/2025 15:45

October 16: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chadwell, England

Latest outage, problems and issue reports in Chadwell and nearby locations:

  • andrewleeke Andrew Leeke (@andrewleeke) reported from Leicestershire, England

    @O2 Yes. And that link doesn't fix the issue. It says login for upgrade options, but when I do and hit upgrade, there are no SIM only options.

  • bennyjcomer benjamin (@bennyjcomer) reported from Chadwell, England

    Laughing & people shouting in the background. Very unprofessional behaviour. Ive also been taking to a robot all day trying to sort this issue. Yet no help! So I’ve been without a working phone most of the week unless I’m connected to Wi-Fi. Not one person wants to help. @O2

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Sort my Account as I can't login.

  • OllyFT Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England

    @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.

  • JamieOnIceUK Jamie Lewis Rennie (@JamieOnIceUK) reported from Leicestershire, England

    @O2 I need help please x

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England

    @O2 Can I move from @ThreeUK as their coverage is terrible

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

  • UzairPD Smokey (@UzairPD) reported from Leicestershire, England

    @O2 internet not working on half the apps wtf

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Leicestershire, England

    @O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • DanLeahy71 Dan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DanLeahy71) reported from Stretton, England

    @EE But was rubbish once I left the city and went home. Hence, I’m still with @O2 who I also got a 4G signal from in the city.

  • JoshR319 Josh (@JoshR319) reported from Leicestershire, England

    @joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

  • JLewisRUK Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • JewiJ88 Jewi (@JewiJ88) reported from Leicestershire, England

    Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

  • bennyjcomer benjamin (@bennyjcomer) reported from Chadwell, England

    Disgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 2thieves Jonas Twothieves (@2thieves) reported

    @O2 Can O2 fix the SIM issue that I can make outgoing calls and texts but do not receive incoming calls and texts. Please do not continue to be useless.

  • BrianMa63080971 Brian Martin (@BrianMa63080971) reported

    @O2 Hey O2 - 15:30 and a call back from an O2 "manager" who is nasty, arrogant, utterly unhelpful and seemed to enjoy being argumentative. The Ombudsman has just found against O2 after my previous complaint - please regard this as a new complaint.

  • KBane8 Kevin Bane (@KBane8) reported

    @O2 been trying to sort a billing issue which is the fault of O2 with your customer services since Oct and it’s a bloody nightmare, shocking service, promises always broken and no one willing to take responsibility. Never get a call back when promised. Crap service, sort it out

  • hayds_g H. (@hayds_g) reported

    @O2 is nobody managing your chat service today I’ve been waiting 4 hours to be connected to an agent (WhatsApp) 2 hours for an agent via the My o2 app. 😧👀

  • Scent_Trail Suzanne Jones (@Scent_Trail) reported

    @O2 I have just had notification that you have turned off 4G on my account, and as a result I have no signal. Can you tell me why please?

  • L_Spink Liam Spink (@L_Spink) reported

    @MDavidson5 @O2 Hi Matthew, please let me know if O2 do not sort this out quickly for you. I’ve been thinking about joining them recently but if their service isn’t up to scratch I won’t bother. Thankyou buddy.

  • lnksav LalaK (@lnksav) reported

    @O2 @O2 this is the third day of not being able to receive texts and calls - is there any update at all? The service status still says "there's an issue with the mast" but thats it - really disappointing as members of my family haven't been able to get in touch

  • itssamlou_ 🦋 Sam 🦋 (@itssamlou_) reported

    @O2 hi there my phone has had no service since yesterday afternoon, I’ve check the status checker and the mast in my area is down and will be updated 6th jan do you know how long it may take to fix? And do I get money of my bill for lack of service? Thank you

  • LauraCleary Laura Cleary (@LauraCleary) reported

    @O2 no data service all day and night, your website says no service issues, your customer service is shut....what am I supposed to do?

  • itssamlou_ 🦋 Sam 🦋 (@itssamlou_) reported

    @McG70371461 @O2 I literally have no service at all, no calls, text or data, many people on different networks in my town are having the same issue my dad is on Vodafone at his is the same