O2 Outage Report in Chadwell, Leicestershire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chadwell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chadwell, England
Latest outage, problems and issue reports in Chadwell and nearby locations:
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Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England
@JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.
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benjamin (@bennyjcomer) reported from Chadwell, England
Disgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..
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Andrew Leeke (@andrewleeke) reported from Leicestershire, England
@O2 Yes. And that link doesn't fix the issue. It says login for upgrade options, but when I do and hit upgrade, there are no SIM only options.
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Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England
@iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.
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benjamin (@bennyjcomer) reported from Chadwell, England
Laughing & people shouting in the background. Very unprofessional behaviour. Ive also been taking to a robot all day trying to sort this issue. Yet no help! So I’ve been without a working phone most of the week unless I’m connected to Wi-Fi. Not one person wants to help. @O2
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England
@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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DJ (@DJacko79) reported from Leicestershire, England
@O2 i keep getting this when i try to send picture via txt ? mms not supported by network
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Dan 🏴 (@DanLeahy71) reported from Stretton, England
@EE But was rubbish once I left the city and went home. Hence, I’m still with @O2 who I also got a 4G signal from in the city.
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Jewi (@JewiJ88) reported from Leicestershire, England
Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone
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Nick Fitzsimons (@NickFitz) reported from Leicestershire, England
Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.
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Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England
Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!
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Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England
@O2 Can I move from @ThreeUK as their coverage is terrible
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Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England
@O2 Sort my Account as I can't login.
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Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England
Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!
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Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England
@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x
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Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England
@O2 Why don't I never win on the Christmas Priority competitions? 😭
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Stuart McCullagh (@stumccullagh) reported from Leicestershire, England
@O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits
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Smokey (@UzairPD) reported from Leicestershire, England
@O2 internet not working on half the apps wtf
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Jamie Lewis Rennie (@JamieOnIceUK) reported from Leicestershire, England
@O2 I need help please x
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Josh (@JoshR319) reported from Leicestershire, England
@joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David McCloskey (@smallpotatoes35) reported
@Michael53878801 @O2 Yes it's on an exclusive UK contract with O2 but you can buy them sim only for any network from £400. What phone do you have?
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Alicia Fenton (@Chefy_alicia) reported
@O2 Am still having issues have already tried those. Thanks
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KevyD (@askthedood) reported
@O2 I’ve just signed up to your network and am awaiting my sim. Do I wait for that to arrive before supplying my PAC code? I also can’t login to myO2 yet either. How long does that usually take to setup?
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Λ z ! z (@aziz_onlyy) reported
Is anyone else’s network down? @O2
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Louisa ⭐️⭐️💙💙🏆 (@pawseygirl) reported
@10Burleylisa @O2 Ridiculously stupid to offer pre ordering if you have no intention of getting the product to people until after it’s been released. Seriously considering cancelling my upgrade and going elsewhere
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marc redford (@theredsnapper) reported
@O2 Who to and how do we report network issues, 02 Status reports give nothing more than ‘there’s mast issues’ no updates at all even though they’ve been requested! 🤷🏼 #FirstWorldProblems
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Alicia Fenton (@Chefy_alicia) reported
@O2 since yesterday afternoon my phone is not allowing me to make calls or send message or use date. The calls don't even ring. I haven't got a clue what's going on. Can someone help thanks
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Alison Cameron 🤍❤️🤍💙💛 (@allyc375) reported
I am so freaked out at not having my phone thanks to it going missing during my recent admission to hospital that I can't sleep so have been composing an appeal to @O2 to find a solution. I am still paying for a phone I don't have & over £200 for a new one is well beyond my means
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Bellas Guides (@bellasguides) reported
@O2 I'm having problems with cancelling an order. I've sent a DM but have now been promised that the order would be cancelled by 3 different O2 staff. Yet the order isn't cancelled!
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David Gibbs (@gibbsy55) reported
@O2 I ordered a new sim on the 26/8. Still not received.I called you Saturday and apparently you raised an incident-no response.I called yesterday to cancel-told I would get a call back same day-no response.Appears I can neither receive the sim or cancel it.What’s going on?