O2 outages and service status in Thurnby, England

Problems in the last 24 hours in Thurnby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thurnby, England

The most recent O2 outage reports came from the following cities: Leicester.

City	Problem Type	Report Time
Leicester	Phone	2 months ago
Leicester	Internet	3 months ago
Leicestershire	Internet	4 months ago
Leicester	Phone	4 months ago

Community Discussion

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O2 Issues Reports Near Thurnby, England

Latest outage, problems and issue reports in Thurnby and nearby locations:

• 
  Kerry Leigh Kavannah (@Kezleigh) reported 6 minutes ago from Earl Shilton, England

  @O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?

• 
  Joanna Hayes (@SmileyJMH) reported 10 minutes ago from Loughborough, England

  Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

• 
  Jamie Lewis Rennie (@JamieLRennie) reported 13 minutes ago from Leicestershire, England

  Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

• 
  Dave Smith (@cubwolf) reported 14 minutes ago from Blaby, England

  Another outage from @O2 meaning I cant track cars or send a job to anyone.

• 
  CAMRGB (@CAMRGB) reported 14 minutes ago from Wistow, England

  @O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.

• 
  Jamie Lewis Rennie (@JLewisRUK) reported 15 minutes ago from Leicestershire, England

  @JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.

• 
  benjamin (@bennyjcomer) reported 16 minutes ago from Chadwell, England

  Laughing & people shouting in the background. Very unprofessional behaviour. Ive also been taking to a robot all day trying to sort this issue. Yet no help! So I’ve been without a working phone most of the week unless I’m connected to Wi-Fi. Not one person wants to help. @O2

• 
  Oliver Fytche-Taylor (@OllyFT) reported 20 minutes ago from Chadwell, England

  @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

• 
  Hayley Johnson (@hjono) reported 21 minutes ago from Earl Shilton, England

  @O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP

• 
  Christopher Hallick (@ChrisLonelyguy) reported 21 minutes ago from Leicestershire, England

  Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

• 
  Martyn Spencer💙 (@MartynSpencer10) reported 33 minutes ago from Leicestershire, England

  @O2 Can I move from @ThreeUK as their coverage is terrible

• 
  traceygreen (@traceyluvslcfc) reported 35 minutes ago from Market Harborough, England

  @O2 all lies , rubbish customer service. Don’t believe a word you say

• 
  Andrew Leeke (@andrewleeke) reported 35 minutes ago from Leicestershire, England

  @O2 Yes. And that link doesn't fix the issue. It says login for upgrade options, but when I do and hit upgrade, there are no SIM only options.

• 
  Hayley Johnson (@hjono) reported 35 minutes ago from Earl Shilton, England

  @O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx

• 
  Josh (@JoshR319) reported 35 minutes ago from Leicestershire, England

  @joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.

• 
  Smokey (@UzairPD) reported 43 minutes ago from Leicestershire, England

  @O2 internet not working on half the apps wtf

• 
  Becca (@_beccakelly__) reported 51 minutes ago from Loughborough, England

  @keepachris1 @O2 Put your shit phone in the bin..

• 
  Jamie Lewis Rennie (@JamieLRennie) reported 52 minutes ago from Leicestershire, England

  @O2 Why don't I never win on the Christmas Priority competitions? 😭

• 
  Gary Dolman (@garydolman) reported 53 minutes ago from Blaby, England

  @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

• 
  Stuart McCullagh (@stumccullagh) reported 57 minutes ago from Leicestershire, England

  @O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gillian Jamieson (@GillRaeWalker) reported 5 minutes ago

  @browncharley23 @TomTugendhat @O2 Minimally - they work in an outage.

• 
  Mark Beardmore (@Beardmore8Mark) reported 8 minutes ago

  @TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all

• 
  🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported 10 minutes ago

  @O2 @TomTugendhat I never have a signal in Surbiton & yet you say ‘good coverage’ You just lie.

• 
  Stirling Bear (@Stirling_Bear) reported 10 minutes ago

  @O2 Hi it seems to be working again after I returned home. Better than the last time when it was down for days

• 
  Elizabeth Coombe (@Lizcoombe) reported 13 minutes ago

  @Ianbarnes2001 @TomTugendhat @O2 I am on EE and the number of places across the country there is no signal.

• 
  🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported 14 minutes ago

  @O2 There’s really no point as nothing ever changes! And when Virgin Media goes down (which happens far too often) I have zero means of communication. The price hike was the last straw really - time to move to another provider.

• 
  Quelpanama (@Quelpanama) reported 17 minutes ago

  @TomTugendhat @O2 @EE Yet another issue where we have to think back to Tom’s time in Kabul liaising between MI6 and the SAS. Apparently sitting behind a desk in a building yards away from a communication mast he got a good signal. So heroic!

• 
  BAMMBAMM57 (@Bamm_Bamm57) reported 18 minutes ago

  @O2 signal is absolutely rubbish! New iphone17 pro max New SIM card and it still lets me down!! @EE @vodafone

• 
  Paz DLXV (@paz565) reported 18 minutes ago

  @O2 The whole 'customer service' provided by O2 in relation to this matter has been nothing short of appalling. As O2 is now associated with Virgin Media, I will be taking the earliest opportunity available to switch the services I have with them too.

• 
  Christopher (NOT Chris) (@puncharama) reported 22 minutes ago

  @TomTugendhat @O2 @vodafone Try speaking to the regulator about it then you can really see why uk services are so poor