O2 outages and service status in Thurnby, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Thurnby, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thurnby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thurnby, England
The most recent O2 outage reports came from the following cities: Leicester, and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
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Internet | 1 month ago |
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Leicestershire
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Internet | 1 month ago |
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Leicester
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Phone | 2 months ago |
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Leicester
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TV | 2 months ago |
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Leicester
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Phone | 2 months ago |
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Leicester
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Thurnby, England
Latest outage, problems and issue reports in Thurnby and nearby locations:
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Gary Dolman (@garydolman) reported from Blaby, England@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England@JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.
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traceygreen (@traceyluvslcfc) reported from Market Harborough, England@O2 all lies , rubbish customer service. Don’t believe a word you say
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Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England@O2 Why don't I never win on the Christmas Priority competitions? 😭
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Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England@O2 Can I move from @ThreeUK as their coverage is terrible
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L is 4 Learning (@Lis4learning) reported from Market Harborough, England@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Hayley Johnson (@hjono) reported from Earl Shilton, England@O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx
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Natalie Anderson (@nats2312) reported from Oadby and Wigston, England@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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Joanna Hayes (@SmileyJMH) reported from Loughborough, EnglandTried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Jewi (@JewiJ88) reported from Leicestershire, EnglandHey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone
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Capsule Toy (@capsule_toy) reported from Oadby and Wigston, EnglandWhy is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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Becca (@_beccakelly__) reported from Loughborough, England@keepachris1 @O2 Put your shit phone in the bin..
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benjamin (@bennyjcomer) reported from Chadwell, EnglandLaughing & people shouting in the background. Very unprofessional behaviour. Ive also been taking to a robot all day trying to sort this issue. Yet no help! So I’ve been without a working phone most of the week unless I’m connected to Wi-Fi. Not one person wants to help. @O2
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Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, EnglandAnybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!
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benjamin (@bennyjcomer) reported from Chadwell, EnglandDisgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..
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Nick Fitzsimons (@NickFitz) reported from Leicestershire, EnglandGot on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.
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Charlotte Walker (@charlmann) reported from Loughborough, England@Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough
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Andrew Leeke (@andrewleeke) reported from Leicestershire, England@O2 Yes. And that link doesn't fix the issue. It says login for upgrade options, but when I do and hit upgrade, there are no SIM only options.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James Cumper (@JamesMrree145) reported@paultownsend81 @O2 I have the same thing, I went into an o2 shop and they confirmed all the masts are at capacity from London down to the south coast. They actually suggested i get an EE sim
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bobbie (@bobbieod7d) reported@O2 I’ve had no service for over 48 hours after a port from Sky Mobile. I provided my details via DM 13 hours ago and have been ignored. Please escalate urgently.
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Sf (@muckfe111) reported@mhewson_MCH @O2 Don’t jump ship to Vodafone.. the coverage is absolutely ****
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DavidDunninguk (@daviddunninguk) reported@O2 I got in. There is a problem in York. The signal has been bad for weeks. To be honest it’s just what you expect from o2. As I said was wondering what the point of this account is if you can’t tell me . Anyway all beyond your control so thanks for at least replying
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Uptown entertainment discos (@Uptowndiscos) reported@O2 Thank you. However after spending two and a half hours on the phone to a call centre from India and I could not understand a word and they kept interrupting me, I got absolutely nowhere. Just thought business customers paid extra and got a better service.?
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Tony Welsby (@tonywelsby) reported@Worly82 @O2 Was on O2 for a few years after leaving EE (after over 25 years) for ‘a deal’. Became terrible after the merger with Virgin. Thankfully was on a sim only rolling contract and managed to get out. Awful farmed out customer services.
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KevyD (@askthedood) reportedSeems @O2 you’ve broken the fairly ok ish My O2 app as the poorly integrated webpage integration when you go to make a payment, rather than built in as before, isn’t working properly. It doesn’t link multiple accounts to outstanding balance (still) and Apple Pay doesn’t work.
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⚡️ DarrAn ⚡️ (@darrangilpin) reported@comingupstorrie @O2 It's an absolute joke. I've been in the same boat since Friday. You'd think it was a simple fix.
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romy (@lifeiz2short4lv) reported@O2 I’m disappointed with your service. I paid for my order and ported my number to O2, but I’ve had no proper support at all.I’ve called customer service multiple times and even messaged here on X still no response. This iscompletely unacceptable #O2 #CustomerService #Complaint
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Viridis (@Lord_Viridis) reported@O2 I have DM'd about it, called about it and emailed about it. Nothings changed in 4 months except where before I could use the app, now it's not working too I have now 6 lines that I cannot pay unless I sit on the phone to your call centre for hours Shambolic to what you used to be