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O2 Outage Report in Thurnby, Leicestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Thurnby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Thurnby, England

The most recent O2 outage reports came from the following cities: Leicester, and Leicestershire.

CityProblem TypeReport Time
Leicester Internet 3 days ago
Leicestershire Internet 17 days ago
Leicester Phone 18 days ago
Leicester TV 1 month ago
Leicester Phone 2 months ago
Leicester Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thurnby, England

Latest outage, problems and issue reports in Thurnby and nearby locations:

  • rassmalaii
    Hafiz Mughal (@rassmalaii) reported from Loughborough, England

    @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

  • NickFitz
    Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.

  • DJacko79
    DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • andrewleeke
    Andrew Leeke (@andrewleeke) reported from Leicestershire, England

    @O2 Yes. And that link doesn't fix the issue. It says login for upgrade options, but when I do and hit upgrade, there are no SIM only options.

  • JamieLRennie
    Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • _beccakelly__
    Becca (@_beccakelly__) reported from Loughborough, England

    @keepachris1 @O2 Put your shit phone in the bin..

  • cubwolf
    Dave Smith (@cubwolf) reported from Blaby, England

    Another outage from @O2 meaning I cant track cars or send a job to anyone.

  • glennworth
    Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • JLewisRUK
    Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • CAMRGB
    CAMRGB (@CAMRGB) reported from Wistow, England

    @O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.

  • JoshR319
    Josh (@JoshR319) reported from Leicestershire, England

    @joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.

  • SmileyJMH
    Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

  • nats2312
    Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • garydolman
    Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

  • JamieOnIceUK
    Jamie Lewis Rennie (@JamieOnIceUK) reported from Leicestershire, England

    @O2 I need help please x

  • UzairPD
    Smokey (@UzairPD) reported from Leicestershire, England

    @O2 internet not working on half the apps wtf

  • traceyluvslcfc
    traceygreen (@traceyluvslcfc) reported from Market Harborough, England

    @O2 all lies , rubbish customer service. Don’t believe a word you say

  • JLewisRUK
    Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.

  • charlmann
    Charlotte Walker (@charlmann) reported from Loughborough, England

    @Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sammy56373846
    sammy (@sammy56373846) reported

    @O2 Hi, my o2 sim card accidentally fell down the sink. How do I request a new one please?

  • Tilt123
    Tilt123 (@Tilt123) reported

    @O2 Ok thanks. Both my wife and I have mobiles on the o2 network and we cannot make calls at the moment. We both have full signal. I expect it's only a temporary issue.

  • xayanassar
    Aya (@xayanassar) reported

    @O2 how can I have no service in my own bedroom ?!!!! Why has the signal been so awful recently

  • squall_loire
    Squall Loire (@squall_loire) reported

    @O2 WTF is going on with you lately? You've just charged me £8.24 (£6.87+VAT) for Disney+ addon, when going direct to Disney would only cost £7.99.

  • CCbl62724108
    C_B_ L (@CCbl62724108) reported

    @O2 I have been going round in circles on your website looking for a contact number. No network in G41 area for 5 days! Please get in touch ASAP

  • annaliseb
    Annalise OBE (@annaliseb) reported

    @O2 hi can someone help me activate my free Disney + extra, I've been doing as I'm told but it keeps sending me to subscribe and pay ....

  • thatspiffing
    Heids. (@thatspiffing) reported

    @O2 hello, my sister is trying to claim her free headphones after buying a new phone. She needs an invoice number, where can she find that? She wasn’t given a help booklet as they had run out

  • SamPanasuik
    Sam Panasuik (@SamPanasuik) reported

    @O2 I need help with a device, i seem to be getting no where; returned watch as gone missing - had to send back as you sent the wrong cokour. My replacement watch hasnt turbed up/z fold screen&camera lens as got lines throw it /My billing dates are all over&not on 1 day or date

  • GatesMcTaste
    Jonathan Davis (@GatesMcTaste) reported

    @O2 is it true that if I upgrade my phone and have it delivered online and I have a problem I can't then take it to a brick and mortar store to be sorted I need to mail it back? I heard this in a store today.

  • MaggyClark
    Maggy Clark (@MaggyClark) reported

    @O2 What is wrong with your website. Can't top up - total rubbish. Bye, bye - can't be doing with your crap service. Don't bother to reply as totally fed up with you.