O2

O2 Outage Report in Thurnby, Leicestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thurnby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thurnby, Leicestershire, England 03/10/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thurnby, Leicestershire, England

The most recent O2 outage reports came from the following cities: Leicester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Phone
United KingdomLeicester Phone
United KingdomLeicester Phone
United KingdomLeicester TV
United KingdomLeicester Phone
United KingdomLeicester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Thurnby, England

Latest outage, problems and issue reports in Thurnby and nearby locations:

  • JLewisRUK Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

  • hjono Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx

  • OllyFT Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England

    @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England

    @O2 Can I move from @ThreeUK as their coverage is terrible

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • nats2312 Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • garydolman Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

  • JewiJ88 Jewi (@JewiJ88) reported from Leicestershire, England

    Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

  • capsule_toy Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Sort my Account as I can't login.

  • glennworth Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

  • Lis4learning L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Leicestershire, England

    @O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits

  • bennyjcomer benjamin (@bennyjcomer) reported from Chadwell, England

    Disgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..

  • hjono Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP

  • Kezleigh Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England

    @O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • will_fallon Will Fallon (@will_fallon) reported

    @O2 is there a problem with the signal in St Margarets/Twickenham???

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

  • chrissyyyyw CW (@chrissyyyyw) reported

    @O2 I have recently ported my number in but lost access to MyO2. I can log in, it asks for my mobile number, I put the ported number in and it says ‘identity not found’. My phone is working fine with ported number. Can you help?

  • ChloeWD38 Chloe Marie WD (@ChloeWD38) reported

    @O2 I’ve tried calling again today to pay my £5 ish outstanding fee, called twice today got cut off both times as soon as I got through to someone. Can I please pay online? Can’t access my o2 app since no longer a customer with you. Can provide my details if someone has assist.

  • till_stacey Stacey Till (@till_stacey) reported

    @O2 I have booked my ticket for back to the future and am now trying to redeem my priority voucher but it isn’t working - please help me as the voucher only lasts for another 20 minutes

  • Jarners Kathryn Buckingham (@Jarners) reported

    @O2 my mother’s phone was stolen from her handbag and she rung up to cancel her contract in 2021. She’s continued to be charged since the contract ended in June 2022, despite there being notes on your system confirming she wanted to cancel. Awful #CustomerService

  • chrissied15 Chris Davies (@chrissied15) reported

    @O2 is there a problem with signal in NP7 5YD area?

  • bethwilsa beth🦋 (@bethwilsa) reported

    @O2 absolute JOKE that there’s NO signal in LLANDUDNO..where I live, and still expected to pay full costs of my mobile contract whilst getting NO use of my mobile phone in the area !! Over 3 months of this, absolute joke !!

  • _lauratweets Laura 🌷 (@_lauratweets) reported

    @O2 your signal is CRAP at my house!!! 🤬🤬 never used to be this bad and it’s not CONSTANT!!! Signal tracker says it’s fine but clearly, it isn’t!!

  • char_charmed 💥🧙‍♀️🔮ForeverCharmed🔮🧙‍♀️💥 (@char_charmed) reported

    Omg @O2 is really stressing me out with their crappy network. When my contacts end im going to a different network provider!.. #o2down