O2 Outage Report in Thurnby, Leicestershire, England

Problems in the last 24 hours in Thurnby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Thurnby, England

The most recent O2 outage reports came from the following cities: Leicester, and Leicestershire.

City	Problem Type	Report Time
Leicester	Internet	5 days ago
Leicestershire	Internet	19 days ago
Leicester	Phone	21 days ago
Leicester	TV	1 month ago
Leicester	Phone	2 months ago
Leicester	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thurnby, England

Latest outage, problems and issue reports in Thurnby and nearby locations:

• 
  Jamie Lewis Rennie (@JamieLRennie) reported 3 minutes ago from Leicestershire, England

  Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

• 
  Jamie Lewis Rennie (@JamieLRennie) reported 8 minutes ago from Leicestershire, England

  @O2 Why don't I never win on the Christmas Priority competitions? 😭

• 
  Glenn (@glennworth) reported 9 minutes ago from Narborough, England

  @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

• 
  DJ (@DJacko79) reported 10 minutes ago from Leicestershire, England

  @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

• 
  Natalie Anderson (@nats2312) reported 25 minutes ago from Oadby and Wigston, England

  @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

• 
  Jamie Lewis Rennie (@JamieLRennie) reported 25 minutes ago from Leicestershire, England

  @O2 Sort my Account as I can't login.

• 
  Capsule Toy (@capsule_toy) reported 26 minutes ago from Oadby and Wigston, England

  Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

• 
  Gary Dolman (@garydolman) reported 27 minutes ago from Blaby, England

  @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

• 
  Kerry Leigh Kavannah (@Kezleigh) reported 28 minutes ago from Earl Shilton, England

  @O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?

• 
  benjamin (@bennyjcomer) reported 31 minutes ago from Chadwell, England

  Disgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..

• 
  Hayley Johnson (@hjono) reported 37 minutes ago from Earl Shilton, England

  @O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx

• 
  Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported 40 minutes ago from Leicestershire, England

  @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

• 
  Christopher Hallick (@ChrisLonelyguy) reported 42 minutes ago from Leicestershire, England

  Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

• 
  Hayley Johnson (@hjono) reported 47 minutes ago from Earl Shilton, England

  @O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP

• 
  Stuart McCullagh (@stumccullagh) reported 50 minutes ago from Leicestershire, England

  @O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits

• 
  Jewi (@JewiJ88) reported 52 minutes ago from Leicestershire, England

  Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

• 
  L is 4 Learning (@Lis4learning) reported 54 minutes ago from Market Harborough, England

  @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

• 
  Martyn Spencer💙 (@MartynSpencer10) reported 56 minutes ago from Leicestershire, England

  @O2 Can I move from @ThreeUK as their coverage is terrible

• 
  Oliver Fytche-Taylor (@OllyFT) reported 56 minutes ago from Chadwell, England

  @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

• 
  High End Chauffeurs of leicester (@HarjitDosanjh8) reported 57 minutes ago from Thurnby, England

  @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌴 (@family11london) reported 2 minutes ago

  @O2 I’ve contacted @O2 but sadly they won’t match these deals years of being with O2 and they can’t help I think it’s awful

• 
  Andy Benson (@b3n4ndy) reported 8 minutes ago

  @O2 after 8 days and 10+ hours of shambolic customer service a simple number transfer is not resolved. No bell forthcoming, no email acknowledgement. Complete charlatans! Avoid at all costs

• 
  Stuart (@Torquepen) reported 11 minutes ago

  @O2 Hi. I am a pay & Go customer & can’t see the Wi-Fi option in the phone settings? Is it disabled on Pay & Go?

• 
  Aardvark of the archipelago (@aardvarkarchip1) reported 13 minutes ago

  For both @EE and @O2 the mobile signal across Beverley in East Riding of Yorkshire is consistently terrible. Hard enough to make a call, you can forget any data coverage. Businesses lost trade over Xmas as often couldn't take card payments.

• 
  Clyde Coast Reads (@clydecoastreads) reported 16 minutes ago

  @O2 That how you treat a customer who has been with you since 1997 (bt previously)? Wow! Tell me why I should stay? What benefits myself? Tweet 3

• 
  Diane (@Dwhitehouse1980) reported 16 minutes ago

  @O2 why is it that I'm a new customer I have tried to set up the app and its saying my email is already active so I have tried to log in and can't I've tried to reset pw and it won't let me

• 
  Lynne C (@lynnec008) reported 19 minutes ago

  @O2 come on. I've been a customer for 15 years and no one is getting back to me about my complaint. Been trying to sort this for two months. This is totally unacceptable

• 
  Cloie Lou (@cloiebaxter) reported 21 minutes ago

  @O2 Maybe spend less time on this and more sorting your network issues! No throughput in various areas - has meant that you are losing my custom after 15 years!

• 
  Nicky Needham (@NickyNeedham) reported 21 minutes ago

  @O2 why is customer services denying any network issues, when Two O2 shops confirms there are.8 weeks of my calls cutting off daily and I’m still paying full price on all 5 contracts!!

• 
  Greg (@Greggers_UK) reported 23 minutes ago

  @O2 This has already been tried twice. According to the man in the shop it was a known issue that a note was sent out to all staff in O2 about - I’m guessing thats not the case then ??