O2 Outage Report in Thurnby, Leicestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thurnby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thurnby, Leicestershire, England
The most recent O2 outage reports came from the following cities: Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
Phone | |
| Loughborough |
Internet | |
| Leicester |
Internet | |
| Loughborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thurnby, England
Latest outage, problems and issue reports in Thurnby and nearby locations:
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.
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CAMRGB
(@CAMRGB) reported
from
Wistow, England
@O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.
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Dave Smith
(@cubwolf) reported
from
Blaby, England
Another outage from @O2 meaning I cant track cars or send a job to anyone.
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Jamie Lewis Rennie
(@JamieOnIceUK) reported
from
Leicestershire, England
@O2 I need help please x
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Josh
(@JoshR319) reported
from
Leicestershire, England
@joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Andrew Leeke
(@andrewleeke) reported
from
Leicestershire, England
@O2 Yes. And that link doesn't fix the issue. It says login for upgrade options, but when I do and hit upgrade, there are no SIM only options.
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!
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Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Gary Dolman
(@garydolman) reported
from
Blaby, England
@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
@O2 Why don't I never win on the Christmas Priority competitions? 😭
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Jamie Lewis Rennie #StayHomeSaveLives
(@JLewisRUK) reported
from
Leicestershire, England
@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x
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Charlotte Walker
(@charlmann) reported
from
Loughborough, England
@Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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DJ
(@DJacko79) reported
from
Leicestershire, England
@O2 i keep getting this when i try to send picture via txt ? mms not supported by network
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traceygreen
(@traceyluvslcfc) reported
from
Market Harborough, England
@O2 all lies , rubbish customer service. Don’t believe a word you say
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Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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Smokey
(@UzairPD) reported
from
Leicestershire, England
@O2 internet not working on half the apps wtf
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Howard Keane
(@codemonkey3350) reported
@O2 new SIM card same problem as before. This is just silly now. I want to cancel my contract and I’m not paying the get out fee. You have not provided me with the service I’m paying for since day 1 @Ofcom @CitizensAdvice please advise my rights
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ᴘᴀʙʟᴏ
(@PabIotommo) reported
Hello there @O2 I’m sending you this tweet having to use my hotspot on an EE SIM card. Could you please explain to me when you will get with the times and sort your dreadful signal out.
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Jane Redhead
(@ageingOUstudent) reported
@O2 I am trying to contact someone to actually talk to live about changing contract sim. Automated phone keeps telling me to go online and then cuts me off messenger thing isnt working either Any help is appreciated, thank you
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Kelsey Morgan 🇯🇲🇯🇲🇯🇲
(@iamkelseymorgan) reported
@O2 Is there an alternative contact? Phone and website still not working
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Navik Islania
(@FrankTurbo6) reported
@O2 Yeah it doesn't work. Been trying for about a week. You go through the process and the checks and then get cut off 👍
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James Fishlock 🏴
(@James_Fishlock) reported
@O2 your customer support is actually shocking - I’ve rang customer service 3 times a day for 5 days only to get cut off every single time someone answers. All I want is my phone replacement or to be refunded the value!
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Robert welch
(@Mg20i) reported
@O2 my new SIM says its not provisioned pls help.
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Sophie Newton
(@Sophie_newton) reported
@O2 hi can someone help me via dm as I can’t make calls as the 5g sim you’ve given me isn’t working
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Matt Philpott
(@Matt__Philpott) reported
@O2 @O2 I've already done both of these. According to your network checker there is no issue in my area and none of the other actions have helped.
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Jan Harvey
(@janharveyjh) reported
@O2 I have been trying to speak to a real person for 4 weeks now no luck. Live Chat cut me off several times. I have no signal indoors and have to go into my garden to make or receive calls. Checked network coverage. Has anybody had any success talking to someone at O2?