O2 outages and service status in Thurnby, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Thurnby, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thurnby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 3: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thurnby, England
The most recent O2 outage reports came from the following cities: Leicester, and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
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Internet | 1 month ago |
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Leicestershire
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Internet | 2 months ago |
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Leicester
|
Phone | 2 months ago |
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Leicester
|
TV | 2 months ago |
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Leicester
|
Phone | 3 months ago |
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Leicester
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Thurnby, England
Latest outage, problems and issue reports in Thurnby and nearby locations:
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Jewi (@JewiJ88) reported from Leicestershire, EnglandHey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone
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Glenn (@glennworth) reported from Narborough, England@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Hafiz Mughal (@rassmalaii) reported from Loughborough, England@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Hayley Johnson (@hjono) reported from Earl Shilton, England@O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx
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Natalie Anderson (@nats2312) reported from Oadby and Wigston, England@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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Gary Dolman (@garydolman) reported from Blaby, England@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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Smokey (@UzairPD) reported from Leicestershire, England@O2 internet not working on half the apps wtf
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Nick Fitzsimons (@NickFitz) reported from Leicestershire, EnglandGot on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.
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Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, EnglandAnybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!
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Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England@O2 Sort my Account as I can't login.
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L is 4 Learning (@Lis4learning) reported from Market Harborough, England@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Hayley Johnson (@hjono) reported from Earl Shilton, England@O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP
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Andrew Leeke (@andrewleeke) reported from Leicestershire, England@O2 Yes. And that link doesn't fix the issue. It says login for upgrade options, but when I do and hit upgrade, there are no SIM only options.
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Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England@JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England@O2 Why don't I never win on the Christmas Priority competitions? 😭
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Josh (@JoshR319) reported from Leicestershire, England@joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.
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Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x
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benjamin (@bennyjcomer) reported from Chadwell, EnglandDisgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley (@Hayleyza0x) reported@O2 my signal in Cambridgeshire is down and you’ve said a whole week to fix not good
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This is me 🧶 (@Margymoo) reported@O2 #virgin I want to cancel my contract. Cannot #speak to anyone at O2 #poorcustomerservice
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Tony Welsby (@tonywelsby) reported@Worly82 @O2 Was on O2 for a few years after leaving EE (after over 25 years) for ‘a deal’. Became terrible after the merger with Virgin. Thankfully was on a sim only rolling contract and managed to get out. Awful farmed out customer services.
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Bob McLobb (@BMclobb) reported@andrejpwalker @O2 @giffgaff Giff Gaff is an mVNO using o2's network. Basically o2 without the marketing costs
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susan suarez (@susansu58235239) reported@O2 please help me with a problem regarding a mobile that I don't have and know nothing about that you have been charging me for. I've phoned numerous times and no help as can't verify my security. I'm pulling my hair out. Help!
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Darren Coomer (@coomerdarren) reported@O2 Very disgusted with O2 my issue still not resolved looks like I'll have to find a better provider
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Ghost (@GhostedYouB) reportedFIX YOUR **** ***** @O2
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Carl Eardley (@CarlEardley2) reported@O2 @MarQusRomelle The app is dreadful. I’m trying to pay this morning and it’s horrible. I didn’t realise apps could be built this poorly in 2026…
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Viridis (@Lord_Viridis) reported@O2 @andrejpwalker Another payment portal issue O2, if only somebody warned you about MyO2 not working, hey?
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Jen (@JRY1998__) reported@O2 But you haven’t. I rang about 6 weeks ago because I was always on E. Now in my house I get max 2 bars and two streets away/in the town centre there’s no signal but everytime I talk to o2 you guys say it’s fixed. It’s tiring