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O2 outages and service status in Thurnby, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Thurnby, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thurnby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thurnby, England

The most recent O2 outage reports came from the following cities: Leicester.

CityProblem TypeReport Time
Leicester Phone 19 days ago
Leicester Internet 2 months ago
Leicestershire Internet 2 months ago
Leicester Phone 3 months ago
Leicester TV 3 months ago
Leicester Phone 3 months ago

Community Discussion

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O2 Issues Reports Near Thurnby, England

Latest outage, problems and issue reports in Thurnby and nearby locations:

  • capsule_toy
    Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • charlmann
    Charlotte Walker (@charlmann) reported from Loughborough, England

    @Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough

  • JamieLRennie
    Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

  • SmileyJMH
    Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

  • MartynSpencer10
    Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England

    @O2 Can I move from @ThreeUK as their coverage is terrible

  • cubwolf
    Dave Smith (@cubwolf) reported from Blaby, England

    Another outage from @O2 meaning I cant track cars or send a job to anyone.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Leicestershire, England

    @O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits

  • Kezleigh
    Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England

    @O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?

  • JoshR319
    Josh (@JoshR319) reported from Leicestershire, England

    @joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.

  • Lis4learning
    L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • andrewleeke
    Andrew Leeke (@andrewleeke) reported from Leicestershire, England

    @O2 Yes. And that link doesn't fix the issue. It says login for upgrade options, but when I do and hit upgrade, there are no SIM only options.

  • glennworth
    Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • rassmalaii
    Hafiz Mughal (@rassmalaii) reported from Loughborough, England

    @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

  • DJacko79
    DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • JLewisRUK
    Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

  • JewiJ88
    Jewi (@JewiJ88) reported from Leicestershire, England

    Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

  • CAMRGB
    CAMRGB (@CAMRGB) reported from Wistow, England

    @O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.

  • bennyjcomer
    benjamin (@bennyjcomer) reported from Chadwell, England

    Laughing & people shouting in the background. Very unprofessional behaviour. Ive also been taking to a robot all day trying to sort this issue. Yet no help! So I’ve been without a working phone most of the week unless I’m connected to Wi-Fi. Not one person wants to help. @O2

  • JLewisRUK
    Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • laynad22
    zs (@laynad22) reported

    @O2 network down?

  • shandreen
    Su (@shandreen) reported

    @O2 Via dd and as I said to your customer service rep I don't have the ability to pay twice and that massive unpaid sign in all my lines/devices is now agrovating me why do you not just pur processing on the app if that is the case

  • elizavezen
    Eliza Vezen (@elizavezen) reported

    @O2 Hi, zero bars and no internet or connection anywhere between W2 4RJ all the way to E2 9PA. The website says masts are down, been a few hours already, any update?

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @o2 you have left me no choice but to raise the fact you have not paid my refund or fixed the issue, the refund is for, to the ombudsman! You've had enough chances but fail at every step ffs. **** company and **** staff! #evidenceforombudsman

  • mrsmoneypenny1
    KH ♥️🍷🏎📷💃🏻🥊 (@mrsmoneypenny1) reported

    @ItsLau_xo @O2 I’m having the same issue and thought it was just me!

  • Jessw1303
    Jess (@Jessw1303) reported

    @O2 @ceeveepee That’s a lie, I spoke to your customer service almost a week ago and told them this was happening to me too, I also can’t make any payments towards my daughters bolt ons.

  • keithgreenoak
    KG (@keithgreenoak) reported

    @O2 hi, i’ve been going through the online process to order a new phone and tariff and half way through i’ve had a blank page after submitting an upfront payment. The payment has gone through but i can’t complete the next steps. Can you help?

  • TomSoede
    Just me (@TomSoede) reported

    @O2 has totally lost it ! Anybody else thinks like I do ? Charged me £2,000 this year and the service I required and paid for did not work when i needed it !

  • m11fyf
    Matt Fleming (@m11fyf) reported

    Shocking that we are in 2026 and yet the south west of the UK (Cornwall) still doesn’t get signal! Get with it @O2

  • karenh_5
    Karen Hepburn (@karenh_5) reported

    @O2 please help my sister has had her sim stolen and we can’t get through to chat to anyone