O2

O2 Outage Report in Thurnby, Leicestershire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thurnby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thurnby, Leicestershire, England 11/24/2025 12:50

November 24: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thurnby, Leicestershire, England

The most recent O2 outage reports came from the following cities: Leicester and Loughborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Total Blackout
United KingdomLeicester Phone
United KingdomLoughborough Internet
United KingdomLeicester Internet
United KingdomLoughborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thurnby, England

Latest outage, problems and issue reports in Thurnby and nearby locations:

  • garydolman Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

  • cubwolf Dave Smith (@cubwolf) reported from Blaby, England

    Another outage from @O2 meaning I cant track cars or send a job to anyone.

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Sort my Account as I can't login.

  • CAMRGB CAMRGB (@CAMRGB) reported from Wistow, England

    @O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.

  • JLewisRUK Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • rassmalaii Hafiz Mughal (@rassmalaii) reported from Loughborough, England

    @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

  • nats2312 Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

  • _beccakelly__ Becca (@_beccakelly__) reported from Loughborough, England

    @keepachris1 @O2 Put your shit phone in the bin..

  • UzairPD Smokey (@UzairPD) reported from Leicestershire, England

    @O2 internet not working on half the apps wtf

  • charlmann Charlotte Walker (@charlmann) reported from Loughborough, England

    @Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough

  • traceyluvslcfc traceygreen (@traceyluvslcfc) reported from Market Harborough, England

    @O2 all lies , rubbish customer service. Don’t believe a word you say

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • JoshR319 Josh (@JoshR319) reported from Leicestershire, England

    @joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.

  • glennworth Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • JamieOnIceUK Jamie Lewis Rennie (@JamieOnIceUK) reported from Leicestershire, England

    @O2 I need help please x

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • itsthesd Semih (@itsthesd) reported

    Hello, if I pay off my device plan in full do I have to continue paying my airtime plan or will I be able to switch to a different network? @O2

  • BeBe_BopBop Alan (@BeBe_BopBop) reported

    @Cianbrennan19 @iryanjamese @O2 Setting mine up right now, no delivery issues whatsoever 🙌🏻🙌🏻

  • Charlie_Taylor1 Charlie Taylor (@Charlie_Taylor1) reported

    @O2 I’m trying to book my free cinema ticket but it keeps telling me my code is incorrect. Husband having same problem

  • JonnyBalshaw JB (@JonnyBalshaw) reported

    @HPhoenixHulme @O2 20 years ago, unlimited data was 1GB. As they never dreamed we could use more than that.

  • Blindprof Matt Taylor (@Blindprof) reported

    Hi @o2 your 5G is awesome but your 4G has gone back to dialup or zero at the same time. Been with you for over 10 years. Please help! #5GorNoG

  • Levinicolex Levi 💛💙 (@Levinicolex) reported from Dewsbury, England

    @O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑

  • Rodger80617217 ChickenSwawarma 🇬🇧 (@Rodger80617217) reported

    @O2 02 are terrible. I'll never ever use them again🚫

  • allyc375 Alison Cameron 🤍❤️🤍💙💛 (@allyc375) reported

    Just heard back from @O2 that it will cost me £232.92 to replace my phone. I hoped my 20 years as a customer & the circumstances of my being ill & in hospital would make them be a bit more flexible, but no. I am truly stuffed. I have to keep on paying for a phone I don't have.

  • Blindprof Matt Taylor (@Blindprof) reported

    @O2 Sorry no :(. There must be a technical issue your side as the phone is the same and the only difference is that you've integrated 5G near us

  • Charlie_Taylor1 Charlie Taylor (@Charlie_Taylor1) reported

    @O2 trying to book my free cinema ticket and it says not is not valid. Husband having same problem.