O2 Outage Report in Thurnby, Leicestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thurnby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Thurnby, Leicestershire, England
The most recent O2 outage reports came from the following cities: Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
Phone | |
| Loughborough |
Internet | |
| Leicester |
Internet | |
| Loughborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thurnby, England
Latest outage, problems and issue reports in Thurnby and nearby locations:
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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benjamin
(@bennyjcomer) reported
from
Chadwell, England
Laughing & people shouting in the background. Very unprofessional behaviour. Ive also been taking to a robot all day trying to sort this issue. Yet no help! So I’ve been without a working phone most of the week unless I’m connected to Wi-Fi. Not one person wants to help. @O2
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Hayley Johnson
(@hjono) reported
from
Earl Shilton, England
@O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!
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Oliver Fytche-Taylor
(@OllyFT) reported
from
Chadwell, England
@iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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Stuart McCullagh
(@stumccullagh) reported
from
Leicestershire, England
@O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
@O2 Why don't I never win on the Christmas Priority competitions? 😭
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Gary Dolman
(@garydolman) reported
from
Blaby, England
@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
@O2 Sort my Account as I can't login.
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Jamie Lewis Rennie #StayHomeSaveLives
(@JLewisRUK) reported
from
Leicestershire, England
@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!
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Capsule Toy
(@capsule_toy) reported
from
Oadby and Wigston, England
Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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Jewi
(@JewiJ88) reported
from
Leicestershire, England
Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Leicestershire, England
@O2 Can I move from @ThreeUK as their coverage is terrible
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Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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DJ
(@DJacko79) reported
from
Leicestershire, England
@O2 i keep getting this when i try to send picture via txt ? mms not supported by network
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Hayley Johnson
(@hjono) reported
from
Earl Shilton, England
@O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx
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Kerry Leigh Kavannah
(@Kezleigh) reported
from
Earl Shilton, England
@O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?
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benjamin
(@bennyjcomer) reported
from
Chadwell, England
Disgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andreas🇸🇪🇪🇺🏳️🌈
(@Andreasthlm1) reported
@HerveyBrookes @O2 Exactly. Any extra fees in this context are roaming fees by definition. And that doesn't help us EU citizens that now have to buy an additional international roaming plan when we go to the UK.
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Nina Guy
(@NinaGuy78231116) reported
@O2 @dnb81 Rant time Anyway rant over, O2 can go and f**k themselves and never get paid if that’s their way of servicing their long standing customers. I’ve been with o2 since they began. They are the ones breaking the contract and not I.
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The Grumpy Baker
(@jonjones80) reported
Hey @O2 I keep getting emails saying my phone hasn’t been received even though it was posted a week ago. Help a brother out
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BOBBIE🦋🌸
(@bobbieee123) reported
@LutzSchueler @MarkEvansO2 this is the only way I might be heard although it wouldn’t surprise me if this too doesn’t work! I have literally been contacting @O2 for about 17 days now and promised a manager call back 6 times never get one I am being palmed off and goes unresolved
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Quest
(@AshQuest_L) reported
@O2 I have had total blackout on my service for the past few days. I received a notification work would be carried out on a mast on the 6th. During that day I had intermittent service throughout the day. On the 7th total blackout of service from 2pm, came back on the
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Chris Jones
(@Chrisjwales) reported
@O2 - is it common to switch someone’s service off on a Sunday night. Only been with you a week and already thinking of leaving. Awful experience so far.
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Julie
(@boo_morris) reported
@O2 Still no service and it’s been a week when checking updates it’s now Wednesday at 8pm my partner also complained about this @Y2JONAKERFELDT and had no response from you over what is actually happening it’s a complete joke when u rely on ur phone for work wouldn’t recommend u
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Cait Tutt
(@CaitTutt) reported
@O2 can I cancel paying airtime on a watch even before I’ve finished paying the watch off? I don’t use the airtime so seems a waste?
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Bence Barta
(@BenBarta) reported
@O2 I did. It says a phone mast near me is offline and data/calls might be disrupted. It says I'll get an update by 18th Jan. That's unacceptable, it's two weeks and I'm paying for this service and I can barely use it. How can I find out more about when it's going to end?
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Nickkie 💙
(@4theChowdren) reported
@O2 Think 2 full days is a little more than a small connection issue. Not just my phone. All over HG1 and HG2 areas