O2 Outage Report in Thurnby, Leicestershire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thurnby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thurnby, Leicestershire, England
The most recent O2 outage reports came from the following cities: Leicestershire and Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Leicestershire |
Internet | |
| Leicester |
Phone | |
| Leicester |
TV | |
| Leicester |
Phone | |
| Leicester |
Phone | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thurnby, England
Latest outage, problems and issue reports in Thurnby and nearby locations:
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Charlotte Walker
(@charlmann) reported
from
Loughborough, England
@Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!
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DJ
(@DJacko79) reported
from
Leicestershire, England
@O2 i keep getting this when i try to send picture via txt ? mms not supported by network
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Jamie Lewis Rennie #StayHomeSaveLives
(@JLewisRUK) reported
from
Leicestershire, England
@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Josh
(@JoshR319) reported
from
Leicestershire, England
@joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.
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Smokey
(@UzairPD) reported
from
Leicestershire, England
@O2 internet not working on half the apps wtf
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Dave Smith
(@cubwolf) reported
from
Blaby, England
Another outage from @O2 meaning I cant track cars or send a job to anyone.
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.
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Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Andrew Leeke
(@andrewleeke) reported
from
Leicestershire, England
@O2 Yes. And that link doesn't fix the issue. It says login for upgrade options, but when I do and hit upgrade, there are no SIM only options.
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Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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Jamie Lewis Rennie
(@JamieOnIceUK) reported
from
Leicestershire, England
@O2 I need help please x
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
@O2 Why don't I never win on the Christmas Priority competitions? 😭
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traceygreen
(@traceyluvslcfc) reported
from
Market Harborough, England
@O2 all lies , rubbish customer service. Don’t believe a word you say
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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CAMRGB
(@CAMRGB) reported
from
Wistow, England
@O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.
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Gary Dolman
(@garydolman) reported
from
Blaby, England
@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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•●ツ ᴋᴇᴇᴘᴀᴄʜʀɪs ツ ●•
(@__keepachris__) reported
Hello @O2 there's no network in Liverpool despite my phone showing 4G+. Can you try switching it off and on again? Thanks 👍
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Jack
(@JackHesselden) reported
Hey @O2 please tell me why I pay £73 a month for absolutely disgusting service, internet never works anymore and it’s ever since you’ve merged with @virginmedia I’m fuming!
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londonparisny
(@londonparisny1) reported
@O2 Purchased phone (ms-317645961) 18th April. Return requested 25th April and got RMA confirmed. Spent 10+ hours with O2 to get return label (nightmare) .phone returned on 15th May. Still being charged £44 every month and the ordeal to stop and get a refund is a nightmare. Help!
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Smirthy
(@Smirthy1) reported
@O2 customer services are absolutely ridiculous. If they have one. Been on hold over 40 minutes without reply. Bad service @o2 really bad
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Jill
(@jillybl1234) reported
@O2 your credit department have the worst customer service! I have emailed a number of times since April and I am yet to receive a response. Please can someone reply ASAP or I will be going elsewhere to purchase what I want. Thanks
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Anthony Smith
(@Anthony79252778) reported
@O2 Yes once we move off our street. But on our road it's terrible. O2 have not helped in over a year. It was a Vodafone guy that suggested WiFi calling its slightly better but still not good. O2 suggested pay £500 and go somewhere else. 😞
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Trevor Chaplin
(@TrevorChaplin) reported
@O2 Thanks, I’ve got service back again though.
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Leanne White
(@LeanneW85395641) reported
@O2 is there a timeline for the mast not working in DT4 to be fixed? No one can hear me on calls and it makes working from home quite difficult :(
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**** Dodge
(@DickDodge2) reported
@O2 There appears to be no signal in the SO41 area despite your coverage map showing good reception for 4g indoors and out. Are you lieing or mistaken or is there a problem you'd like to admit?
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Sally J. Hall 💙
(@SallyJHall) reported
@O2 been a business customer for years. Contract ends July, so thought I’d get a quote for a new plan & phone. Quote over twice what another provider offers. When I questioned, operator said could transfer me to the “loyalty team”. Why do I need to jump through hoops? Am moving