O2 Outage Report in Thurnby, Leicestershire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thurnby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Thurnby, Leicestershire, England
The most recent O2 outage reports came from the following cities: Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
Phone | |
| Loughborough |
Internet | |
| Leicester |
Internet | |
| Loughborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thurnby, England
Latest outage, problems and issue reports in Thurnby and nearby locations:
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!
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Dave Smith
(@cubwolf) reported
from
Blaby, England
Another outage from @O2 meaning I cant track cars or send a job to anyone.
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Gary Dolman
(@garydolman) reported
from
Blaby, England
@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
@O2 Sort my Account as I can't login.
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Capsule Toy
(@capsule_toy) reported
from
Oadby and Wigston, England
Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!
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DJ
(@DJacko79) reported
from
Leicestershire, England
@O2 i keep getting this when i try to send picture via txt ? mms not supported by network
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Jewi
(@JewiJ88) reported
from
Leicestershire, England
Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone
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CAMRGB
(@CAMRGB) reported
from
Wistow, England
@O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
@O2 Why don't I never win on the Christmas Priority competitions? 😭
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Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Jamie Lewis Rennie #StayHomeSaveLives
(@JLewisRUK) reported
from
Leicestershire, England
@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x
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Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Leicestershire, England
@O2 Can I move from @ThreeUK as their coverage is terrible
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ceri Thomas
(@Ceejay953) reported
@O2 Your Keanu in Customer Services (03448 090202) said I was being emailed "within 24 hours," on January 11th. I think Keanu wasn't telling the truth similar to everybody I have spoken to at 02 since.
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Karen Enticknapp
(@KazzE59) reported
@O2 shout out to your staff member Molly in the Worthing branch who was fantastic at sorting an issue I had with my emails on my phone
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Beccy
(@beccyj) reported
@O2 useless customer service! Took out a contract with you Saturday been trying to sort my number out / still unable to receive calls 😡
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David
(@DavidAB_) reported
@O2 I tried to redeem a Greggs priority this morning but the till wasn’t accepting my code. If I message my code to you, would it be possible to get some help please.
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Joe Joyce
(@bigJoelad) reported
@EnglandRugby @owen_faz @O2 Wouldn't matter if he had spaghetti arms considering he never uses them
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HS
(@J444THS) reported
@O2 you're crap. Been billing me for months. Nobody wants to speak to me on the phone. You send me emails and charge me yet say I have no account. What a joke @virginmedia @DailyMailUK
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stephen wallwork
(@Scuubersteve) reported
@O2 When they, or you, have a support button on your mobile phone app yet there is no one on the other end of the line to offer support. Terrible network and I’m sick of speaking to a chatbot…
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Dave Pakeman
(@davepakey71) reported
@O2 Lucky to call in the 1st place with 💩 signal quality from @o2 across the 🇬🇧
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Tom
(@Tom82070283) reported
@O2 still being ignored by your customer service teams. Still being misadvised. After a month of waiting for a refund. You refund the incorrect amount then tell me I have to wait till the end of the month till you can refund the rest because computer says no. Pathetic!!!!!!!!!!
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Burnside
(@Burnside_5) reported
@O2 and @bt_uk contracts should stay the same price for the duration of the contract, you tie people in to longer contracts (24 and 36 month) increasing prices whilst offering lower prices for new customers. It’s an absolute scam, especially when your service gets worse!