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O2 outages and service status in Thurnby, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Thurnby, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thurnby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 1: Problems at O2

O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thurnby, England

The most recent O2 outage reports came from the following cities: Leicester.

CityProblem TypeReport Time
Leicester Phone 21 days ago
Leicester Internet 2 months ago
Leicestershire Internet 3 months ago
Leicester Phone 3 months ago
Leicester TV 3 months ago
Leicester Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thurnby, England

Latest outage, problems and issue reports in Thurnby and nearby locations:

  • JLewisRUK
    Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • rassmalaii
    Hafiz Mughal (@rassmalaii) reported from Loughborough, England

    @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

  • JamieLRennie
    Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Sort my Account as I can't login.

  • JamieLRennie
    Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • charlmann
    Charlotte Walker (@charlmann) reported from Loughborough, England

    @Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough

  • OllyFT
    Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England

    @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

  • JamieLRennie
    Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

  • capsule_toy
    Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • JamieOnIceUK
    Jamie Lewis Rennie (@JamieOnIceUK) reported from Leicestershire, England

    @O2 I need help please x

  • Lis4learning
    L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • garydolman
    Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

  • _beccakelly__
    Becca (@_beccakelly__) reported from Loughborough, England

    @keepachris1 @O2 Put your shit phone in the bin..

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Leicestershire, England

    @O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits

  • ChrisLonelyguy
    Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

  • UzairPD
    Smokey (@UzairPD) reported from Leicestershire, England

    @O2 internet not working on half the apps wtf

  • traceyluvslcfc
    traceygreen (@traceyluvslcfc) reported from Market Harborough, England

    @O2 all lies , rubbish customer service. Don’t believe a word you say

  • JewiJ88
    Jewi (@JewiJ88) reported from Leicestershire, England

    Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

  • SmileyJMH
    Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

  • nats2312
    Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • bennyjcomer
    benjamin (@bennyjcomer) reported from Chadwell, England

    Disgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tokentemptressX
    ⭐️ Lisa ⭐️ (@tokentemptressX) reported

    @O2 I’ve had fraud on my account for months have called multiple times everytime told fraud have handled it. However today I see two missed payments on my credit file - I’m not even a customer!! No response from the credit file team, tired of repeating myself. I left you in Nov!

  • brainmcmillan
    brian mcmillan (@brainmcmillan) reported

    @O2 My account was wrongly disabled (O2/Virgin issue) - your staff fixed the database issue three hours ago - how long before my service is re-instated? Your live chat can't help with this and keeps dropping me as "I can't help".

  • chezzall
    Cheryl Peacock (@chezzall) reported

    @O2 hello could i have some help please

  • hrishikesh_ai
    Hrishikesh Yadav (@hrishikesh_ai) reported

    Going through the huge trouble with my multiple @O2 contract, any help around cancelling it would be really helpful

  • 95Humaad
    95 kid (@95Humaad) reported

    Can't wait to get out of this @O2 contract. The signal is **** and it don't even work at all in one town

  • markcallow10
    mark callow (@markcallow10) reported

    @ad_moran4 @O2 Honestly do not go near them it’s so bad I can’t tell you. I’ve been with them years but it’s simply just become impossible they have such bad coverage it’s amazing they haven’t been prosecuted. As soon as I can swop I will be

  • SophiePrestonHa
    Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reported

    Is anyone else getting absolutely inundated with calls from an @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?

  • ad_moran4
    𝐀𝐃𝐙 (@ad_moran4) reported

    @swchamp89 @O2 SWC thank you for your comment and your advice I appreciate it a lot and I’m really shocked to hear that to be honest and I hate trying to communicate through customer services at the best of time.

  • Carol_Power123
    Carol (@Carol_Power123) reported

    @O2 are your systems down can’t make any calls note can my daughter

  • GraemeNason
    Graeme Nason (@GraemeNason) reported

    @O2 please can you DM me or explain why I’ve been waiting 3 weeks for my online account to be unlocked ? I’ve only called 3 times to fix and each time promised it’ll be fixed within a couple of days