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O2

O2 Outage Report in Thurnby, Leicestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Thurnby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Thurnby, England

The most recent O2 outage reports came from the following cities: Leicester, and Leicestershire.

CityProblem TypeReport Time
Leicester Internet 2 days ago
Leicestershire Internet 16 days ago
Leicester Phone 18 days ago
Leicester TV 1 month ago
Leicester Phone 2 months ago
Leicester Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thurnby, England

Latest outage, problems and issue reports in Thurnby and nearby locations:

  • Lis4learning
    L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • MartynSpencer10
    Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England

    @O2 Can I move from @ThreeUK as their coverage is terrible

  • bennyjcomer
    benjamin (@bennyjcomer) reported from Chadwell, England

    Laughing & people shouting in the background. Very unprofessional behaviour. Ive also been taking to a robot all day trying to sort this issue. Yet no help! So I’ve been without a working phone most of the week unless I’m connected to Wi-Fi. Not one person wants to help. @O2

  • JamieLRennie
    Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Sort my Account as I can't login.

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

  • JamieLRennie
    Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • OllyFT
    Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England

    @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

  • nats2312
    Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • JamieLRennie
    Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

  • hjono
    Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Leicestershire, England

    @O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits

  • JLewisRUK
    Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • Kezleigh
    Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England

    @O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?

  • JewiJ88
    Jewi (@JewiJ88) reported from Leicestershire, England

    Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

  • bennyjcomer
    benjamin (@bennyjcomer) reported from Chadwell, England

    Disgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..

  • hjono
    Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP

  • garydolman
    Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

  • DJacko79
    DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • ChrisLonelyguy
    Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

  • capsule_toy
    Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • louibell34
    louisey 🍀🌈❤️🏳️‍🌈🩷 (@louibell34) reported

    I would like to make an official complaint about @O2 they seem to think that I haven’t paid my bill yet? But I paid my bill on 11th July so I don’t understand why they would think my bill is overdue and want to stop me from using my phone and stop my direct debit? I so so angry 😡

  • carolin43238437
    Caz (@carolin43238437) reported

    @O2 Hi i don't seem to be receiving texts ? is there an service issue

  • AriseGTM
    Arise GTM - HubSpot for B2B SaaS & Fintech (@AriseGTM) reported

    @O2 guys I'm trying to pay my bill and I'm in an endless loop of texts and a automated answer service that only offers more texts. How have you made it so hard to pay? The link to verify my emails happened 5 times this morning. Can't access the O2 app for the same reason

  • dannyfarrar1991
    dannyfarrar (@dannyfarrar1991) reported

    @O2 @spookiexgoblin Any help from anyone to those that purchased via the manchester link but got given london? This is ridiculous

  • AlisonLMercer
    Ali Mercer (@AlisonLMercer) reported

    @WhichUK have you heard about the latest epic email fail from @virginmedia and @O2? Something to follow up next time you survey the best and worst broadband & email providers...

  • lennonsghirl
    Cara (@lennonsghirl) reported

    @O2 The tips link is pointless .. anyone on the O2 network has issues in the majority of Coatbridge area

  • andrew_myers
    Andrew Myers (@andrew_myers) reported

    @O2 Hi- I have not received my o2 volt benefits despite being a virgin media customer, my accounts being linked and your customer service team confirming my account is eligible. I joined o2 in June - so why has it taken so long to receive my double data please?

  • gpduffy44
    Gerard Duffy (@gpduffy44) reported

    @MarilynLeask @O2 What was solution

  • hattersgirl88
    Nicola (@hattersgirl88) reported

    @O2 The same thing happens and an extra letter is added to my email address so I keep getting a login error message

  • kraussy120
    Mitchell Krauss (@kraussy120) reported

    @O2 I need help! I now live abroad and I need to cancel my monthly airtime payments now that my contract has ended! I cannot fine anywhere to do this on the my o2 page 😢😢