O2

O2 Outage Report in Thurnby, Leicestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thurnby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thurnby, Leicestershire, England 08/21/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thurnby, Leicestershire, England

The most recent O2 outage reports came from the following cities: Leicester and Loughborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLoughborough Phone
United KingdomLeicester Phone
United KingdomLeicester Internet
United KingdomLoughborough Internet
United KingdomLeicester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Thurnby, England

Latest outage, problems and issue reports in Thurnby and nearby locations:

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • JewiJ88 Jewi (@JewiJ88) reported from Leicestershire, England

    Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Leicestershire, England

    @O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits

  • glennworth Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • hjono Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP

  • JLewisRUK Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • nats2312 Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

  • Kezleigh Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England

    @O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England

    @O2 Can I move from @ThreeUK as their coverage is terrible

  • garydolman Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

  • capsule_toy Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • bennyjcomer benjamin (@bennyjcomer) reported from Chadwell, England

    Disgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Sort my Account as I can't login.

  • hjono Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx

  • OllyFT Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England

    @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

  • Lis4learning L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dennisdemarco5 dennisdemarco (@dennisdemarco5) reported

    @TimDeLaughter @Tim_Burgess @O2 That's horrible, Tim. I'll be sure to order my merch directly through your webbsite. I must continue to support my favorite band!

  • JulieW100 Julie (@JulieW100) reported

    @O2 Hi .. I love my phone and everything works well on it but I don't receive phone calls when I'm indoors - I get missed calls notifications all the time although as I said everything else is good ... Help please?

  • Lisasherratt Lisa Sherratt (@Lisasherratt) reported

    @O2 - trying to swap my SIM but apparently in my reply with the security code I'm using the number in the wrong format, your call centre has 30 minutes waiting to get through.... PLEASE HELP!

  • ginjaaadave David Flack (@ginjaaadave) reported

    @O2 I placed an order nearly a week ago, was told awaiting stock, zero updates and 6 days later I try to get in touch. Phones always busy, chat agents busy and no email support available. Any help would be great....

  • R_A_Chalmers RobertChalmers (@R_A_Chalmers) reported

    @O2 We need 5G in Felixstowe. IP11, huge number of new houses being built and a patchy signal in lots of areas. Come on guys. 5G. Drag us into the 21st century!

  • bilzyb dollabilz⚡️ (@bilzyb) reported

    Every time I call @O2 the phone line cuts off and I never get a call back.

  • AJSummers84 Alan Summers (@AJSummers84) reported

    @O2 im in Canada and it doesn’t seem to be connecting to a network for my data. How can this be resolved? Thanks

  • JeGold78 Jessica Gold (@JeGold78) reported

    @O2 you’ve failed us again. My son is travelling alone (minor) and isn’t able to text or call me for some reason. Yes, he has credit and all that. Poor service!

  • KarlWakefield Karl Wakefield (@KarlWakefield) reported

    @O2 I HAVE RECENTLY GOT A SIM FROM YOU. I'VE TRIED TO SEND MY OLD NUMBER OVER TO THE SIM WITH THE PAC AND THE O2 WEBSITE KEEPS GIVING AN ERROR. NO LIVE CHAT ANYWHERE TO HELP. CAN SOMEONE CONTACT ME PLZ.

  • JimConnolly Jim Connolly (@JimConnolly) reported

    @O2 I have sent four different stop requests to your constant sales messages. Each time, I fully followed the advice. I have opted out of everything. STILL you keep pestering me with texts. I can’t believe how bad o2 has become since Virgin took control.