O2 outages and service status in Thurnby, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Thurnby, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thurnby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thurnby, England
The most recent O2 outage reports came from the following cities: Leicester, and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
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Internet | 27 days ago |
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Leicestershire
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Internet | 1 month ago |
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Leicester
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Phone | 1 month ago |
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Leicester
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TV | 2 months ago |
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Leicester
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Phone | 2 months ago |
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Leicester
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Thurnby, England
Latest outage, problems and issue reports in Thurnby and nearby locations:
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benjamin (@bennyjcomer) reported from Chadwell, EnglandLaughing & people shouting in the background. Very unprofessional behaviour. Ive also been taking to a robot all day trying to sort this issue. Yet no help! So I’ve been without a working phone most of the week unless I’m connected to Wi-Fi. Not one person wants to help. @O2
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Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England@O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?
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Hafiz Mughal (@rassmalaii) reported from Loughborough, England@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Gary Dolman (@garydolman) reported from Blaby, England@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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Josh (@JoshR319) reported from Leicestershire, England@joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.
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Glenn (@glennworth) reported from Narborough, England@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England@iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.
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Becca (@_beccakelly__) reported from Loughborough, England@keepachris1 @O2 Put your shit phone in the bin..
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DJ (@DJacko79) reported from Leicestershire, England@O2 i keep getting this when i try to send picture via txt ? mms not supported by network
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Charlotte Walker (@charlmann) reported from Loughborough, England@Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough
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benjamin (@bennyjcomer) reported from Chadwell, EnglandDisgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..
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Nick Fitzsimons (@NickFitz) reported from Leicestershire, EnglandGot on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.
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Jewi (@JewiJ88) reported from Leicestershire, EnglandHey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone
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Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England@O2 Why don't I never win on the Christmas Priority competitions? 😭
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Stuart McCullagh (@stumccullagh) reported from Leicestershire, England@O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits
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Natalie Anderson (@nats2312) reported from Oadby and Wigston, England@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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Capsule Toy (@capsule_toy) reported from Oadby and Wigston, EnglandWhy is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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Joanna Hayes (@SmileyJMH) reported from Loughborough, EnglandTried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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traceygreen (@traceyluvslcfc) reported from Market Harborough, England@O2 all lies , rubbish customer service. Don’t believe a word you say
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Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Whitehead (@jwhitehead90) reportedHi @O2 @VMO2Life Hi, @O2 i'm a Business customer, two complaints email with no response. Promised multiple call backs which have never happened. Can someone DM me, please.
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rich ryan (@silly_balls) reported@o2 why has your app got so terrible. Apple Pay now times out and does not work, the save card option does not save the card. Why fix something that wasn’t broken?
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Shana Hendry (@Happyengland79) reportedStill unable to claim the reward @O2! Also not only was the mast not working for 3days last week it's not working again today 😤 How are you not embarrassed that you can't provide what you are being paid for? The refund is racking up. #evidenceforombudsman
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Freddiefrazer (@fgz176) reported@O2 my account was locked for unknown reasons 2 months ago. 6 calls and 6 promises to sort later it is still locked. You have the worst customer services of any company I’ve dealt with
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Gary (@SpoutHandle) reportedOut of nowhere, I get a 5G signal almost exactly 2.5 miles away from my house, however, when I check your coverage checker it says there is no 5G there? You have until September to provide it in my street or I’m leaving, how can I get accurate information about a roll out? @O2
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Melanie browder (@Melaniebrowder1) reported@andrejpwalker @O2 It’s a nightmare, they haven’t updated my address from 20 years ago, even though I have moved and informed 4 times to different address’s. The virgin hook up is a joke.. app and website both terrible
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MATT (@valuemanmatt) reported@squall_loire @O2 They ring you to ask if they can close the complaint to tick a box - o2 are seriously poor now
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Dr Yasemin Allsop MBE (@yallsop) reported@G99____ @O2 No, the customer care told me they had a security breach effected many accounts. I asked why did they not inform us, she couldn't answer. Then, she said she unlocked it and I should be able to access it in 3 days. The whole thing doesn't make sense. And I phoned their number not a fake one :)
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AndrewLi2000 (@AndrewLi2000) reported@O2 New online platform shared with Virgin is horrendous. Absolutely nothing wrong with the old set up, now its slow and full of glitches. Probably spent a fortune to make it worse as well.
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 @Ofcom can you send me the link to make a complaint? @O2 refusing me the 14 day change your mind