O2 Outage Report in Thurnby, Leicestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thurnby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Thurnby, Leicestershire, England
The most recent O2 outage reports came from the following cities: Leicester and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Loughborough |
Phone | |
| Leicester |
Phone | |
| Leicester |
Internet | |
| Loughborough |
Internet | |
| Leicester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thurnby, England
Latest outage, problems and issue reports in Thurnby and nearby locations:
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
@O2 Sort my Account as I can't login.
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Capsule Toy
(@capsule_toy) reported
from
Oadby and Wigston, England
Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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Hayley Johnson
(@hjono) reported
from
Earl Shilton, England
@O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx
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Jewi
(@JewiJ88) reported
from
Leicestershire, England
Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone
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Hayley Johnson
(@hjono) reported
from
Earl Shilton, England
@O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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Gary Dolman
(@garydolman) reported
from
Blaby, England
@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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benjamin
(@bennyjcomer) reported
from
Chadwell, England
Disgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..
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Kerry Leigh Kavannah
(@Kezleigh) reported
from
Earl Shilton, England
@O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?
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Oliver Fytche-Taylor
(@OllyFT) reported
from
Chadwell, England
@iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.
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DJ
(@DJacko79) reported
from
Leicestershire, England
@O2 i keep getting this when i try to send picture via txt ? mms not supported by network
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
@O2 Why don't I never win on the Christmas Priority competitions? 😭
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Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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Jamie Lewis Rennie #StayHomeSaveLives
(@JLewisRUK) reported
from
Leicestershire, England
@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x
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Stuart McCullagh
(@stumccullagh) reported
from
Leicestershire, England
@O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Leicestershire, England
@O2 Can I move from @ThreeUK as their coverage is terrible
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Bombera 🦥
(@iammrsfox) reported
@O2 Okay, so my number transfer debacle continues. I now have no service on either number DESPITE asking for this to happen on Monday. Can someone let me know what’s going on????
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John
(@Jthemarketer) reported
@O2 Thanks. I was told an 02 app support agent that I’m on an old sim only contract so I’m being overcharged heavily monthly. They told me I had to webchat via the pictured channel to get onto the renewed sim only contract.
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Alex
(@giwtbb) reported
@O2 No mobile service since 1pm! From Bath to Corsham and nothing now. No announcements and on searching multiple reports made. Ever heard of customer service?
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Sam Jones
(@Proud2BeVegan) reported
@linuk2002 @O2 Same. It wouldn't have been so bad if I hadn't been spoken to like poop by customer service. Was told I was always welcome to leave. Then leave I shall. I'm always calm and respectful on the phone to them, but they can't treat their paying customers with the same respect
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lauren woodhall ♔
(@lauren_woodhall) reported
@O2 network not working at all today? Having to hotspot from other peoples phones. Any explanation for it?
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ayyyzma
(@Ayyyzmah) reported
@O2 I can’t receive calls and ur customer service is shocking. On top of that the info I’m being fed is questionable. Told she would call me back but how is that possible if I can’t receive calls?! Einstein team! 💡🤬😡
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Lara Crisp
(@mslaracrisp) reported
I cheated on @EE by moving to @O2 and I’ve never known such remorse. Will you have me back EE? It’s been a month and I still have no signal with 02. Can’t even ring them to get it sorted. Wily, that.
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Eliot
(@Sk1l1d) reported
@O2 Hi @O2 It has now been 8 weeks since I first reported this as a problem. Still nothing has been done. You're not providing the service I'm paying for. Multiple parts of central Reading have no data connectivity on 4G or 5G, even though I have full signal. Please can you fix it?
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Ollie Treend
(@OllieTreend) reported
Just moved over to @O2 and I'm shocked to learn that they don't support Wifi or 4G calling for phones that weren't bought direct from O2 🤯 I never had problems using my @OnePlus_UK (bought outright from OnePlus) on the @EE network. What gives, O2!? It's 2023 – come on!
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Shahed A Shah
(@shahidshah) reported
Oh for goodness sake @O2. I'm a new customer for a week and I'm already cheesed off with your inability to transfer my number. What the heck is going on?