O2 Outage Report in Thurnby, Leicestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thurnby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thurnby, England
Latest outage, problems and issue reports in Thurnby and nearby locations:
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Dave Smith
(@cubwolf) reported
from
Blaby, England
Another outage from @O2 meaning I cant track cars or send a job to anyone.
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Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.
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DJ
(@DJacko79) reported
from
Leicestershire, England
@O2 i keep getting this when i try to send picture via txt ? mms not supported by network
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Jamie Lewis Rennie
(@JamieOnIceUK) reported
from
Leicestershire, England
@O2 I need help please x
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Gary Dolman
(@garydolman) reported
from
Blaby, England
@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Charlotte Walker
(@charlmann) reported
from
Loughborough, England
@Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough
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Josh
(@JoshR319) reported
from
Leicestershire, England
@joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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traceygreen
(@traceyluvslcfc) reported
from
Market Harborough, England
@O2 all lies , rubbish customer service. Don’t believe a word you say
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.
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Jamie Lewis Rennie #StayHomeSaveLives
(@JLewisRUK) reported
from
Leicestershire, England
@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x
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Jewi
(@JewiJ88) reported
from
Leicestershire, England
Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
@O2 Sort my Account as I can't login.
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CAMRGB
(@CAMRGB) reported
from
Wistow, England
@O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
@O2 Why don't I never win on the Christmas Priority competitions? 😭
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mergers & Executions.
(@MergersE) reported
@O2 The tariff and the amount stays the same? That’s not clear on the email. What services are you referring to? The link only goes to the full terms and conditions so while your email says “see how you’re affected here” it doesn’t help.
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Louise Tickle 🕷
(@louisetickle) reported
Just had my complaint against @O2 upheld by the ombudsman. They have to pay me £600 rather than the £150 they offered. Thank you @NWSM + all who encouraged me to go higher. So pleased that @O2’s appalling customer service + the stress they caused me over 5 months was recognised.
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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kayleigh
(@kayleighjt92) reported
@O2 hi my dad got your offer for 6months free disney + and it exepired this month and hes been charged on his bill for it to continue, can you please tell me how we can cancel the disney+? Thankyou
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Lou Armer 🦙
(@bossarocker) reported
@O2 Lol, how hard is it to resend an email? It's only the links that need fixing. You should have done this yesterday as soon as customers alerted you to the problem. Anyway, it's all moot now as I won't be a customer of yours for much longer.
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Claire Piper
(@clairepiper) reported
@O2 Could I possibly DM you my account details for you to check if I am able to cancel please as I’m at work all day so don’t have the time to call customer services
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⭐️ Miss T ⭐️
(@toxic77rose) reported
@O2 I'm a tesco mobile customer but my work tablets that are o2 were dropping out at exactly the same time
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Alex Berry
(@alexrberry) reported
@o2 hello I’m a bit confused regarding the Disney+ extra. It says you get £2 off your bill but I haven’t had that happen? I’ve had it for 6 months and it’s due to expiry tomorrow. Please help. Thanks
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Shelley
(@shelleyfaulkner) reported
@O2 For a phone company your automated call system is ABYSMAL. I just want to talk to a human, not a robot. #help would be appreciated.
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Lou Hawke ✌
(@Louhawke1994) reported
@O2 2 days without signal. No texts, calls, Internet. Nothing. Hope these 2 days are taken from my bill. I refuse to pay for a service I'm not getting.