O2

O2 Outage Report in Thurnby, Leicestershire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thurnby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thurnby, Leicestershire, England 11/19/2025 10:10

November 19: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thurnby, Leicestershire, England

The most recent O2 outage reports came from the following cities: Leicester and Loughborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Total Blackout
United KingdomLeicester Phone
United KingdomLoughborough Internet
United KingdomLeicester Internet
United KingdomLoughborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thurnby, England

Latest outage, problems and issue reports in Thurnby and nearby locations:

  • rassmalaii Hafiz Mughal (@rassmalaii) reported from Loughborough, England

    @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

  • nats2312 Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • glennworth Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • JLewisRUK Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • cubwolf Dave Smith (@cubwolf) reported from Blaby, England

    Another outage from @O2 meaning I cant track cars or send a job to anyone.

  • Lis4learning L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • CAMRGB CAMRGB (@CAMRGB) reported from Wistow, England

    @O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Sort my Account as I can't login.

  • garydolman Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Leicestershire, England

    @O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

  • _beccakelly__ Becca (@_beccakelly__) reported from Loughborough, England

    @keepachris1 @O2 Put your shit phone in the bin..

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England

    @O2 Can I move from @ThreeUK as their coverage is terrible

  • JewiJ88 Jewi (@JewiJ88) reported from Leicestershire, England

    Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

  • capsule_toy Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dodgson_sally Badassmutha (@dodgson_sally) reported

    @RedCollectiveUK @O2 It took me 2 months and about 9 hours of call waiting to get refunded for a tablet I never took collection of. They are absolutely dismal.

  • sterigby7 ste rigby (@sterigby7) reported

    Need a new fone provider cus im done with @O2 .....can neever make a fone call without it dropping in & out & just get told everything is working as it should when it clearly aint. Whos the best network?

  • Andy_Snell Andy Snell (@Andy_Snell) reported

    @O2 customer service absolutely shocking. You should be ashamed. Been passed round for over an hour now - I’m not hanging up!!!

  • Anthonylexton Anthony Alex (@Anthonylexton) reported

    @GemimaMoomin @O2 I mean it was never going to be £38 a month, that’s cheaper than apple is selling them. But best thing you can do is get the phone directly from apple. They charge 0%APR so that’s good. If you trade in your 11, might get the price down to £38 a month but with no sim plan.

  • YOMAISAH . (@YOMAISAH) reported

    @O2 loyal customer of nearly a decade - unaware four calls I made last night to fix issues with a flight to reach US for a funeral were outside my ‘unlimited calls’ package. And now landed with a bill of £435?! In total, total shock! Need this fixed.

  • DWooBox13 Darren Woolston-Box (@DWooBox13) reported

    @O2 on 5G might be the biggest con ever. I’ve never, ever had 5G be anything other than totally useless.

  • ptpmultitrades ⚒ PTP Multi-Trades ⚒ (@ptpmultitrades) reported

    @O2 I finally received phone today, for 1 it was not signed for, also it was left hanging out our letter box a 1000 pound phone could of been stolen absolutely disgusting service the whole process of waiting over 3 weeks and now this really wish I had not bothered!!!! 😡😡

  • family11london 🌴 (@family11london) reported

    @O2 are crap service is bloody awful all over London 😡😡😡😡😡😡

  • KellyFriendPR Kelly Friend (@KellyFriendPR) reported

    @TeeKayDawn @O2 I am having this exact same problem and waiting for a response…

  • DjCelia Gary Celia (@DjCelia) reported

    @O2 horrendous customer service received today. Very disappointing