O2 Outage Report in Thurnby, Leicestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thurnby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Thurnby, Leicestershire, England
The most recent O2 outage reports came from the following cities: Leicester and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
Phone | |
| Loughborough |
Internet | |
| Leicester |
Internet | |
| Loughborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thurnby, England
Latest outage, problems and issue reports in Thurnby and nearby locations:
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Jewi
(@JewiJ88) reported
from
Leicestershire, England
Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
@O2 Sort my Account as I can't login.
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benjamin
(@bennyjcomer) reported
from
Chadwell, England
Disgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..
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Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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benjamin
(@bennyjcomer) reported
from
Chadwell, England
Laughing & people shouting in the background. Very unprofessional behaviour. Ive also been taking to a robot all day trying to sort this issue. Yet no help! So I’ve been without a working phone most of the week unless I’m connected to Wi-Fi. Not one person wants to help. @O2
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Hayley Johnson
(@hjono) reported
from
Earl Shilton, England
@O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx
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Stuart McCullagh
(@stumccullagh) reported
from
Leicestershire, England
@O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
@O2 Why don't I never win on the Christmas Priority competitions? 😭
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Leicestershire, England
@O2 Can I move from @ThreeUK as their coverage is terrible
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Capsule Toy
(@capsule_toy) reported
from
Oadby and Wigston, England
Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!
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Oliver Fytche-Taylor
(@OllyFT) reported
from
Chadwell, England
@iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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Jamie Lewis Rennie #StayHomeSaveLives
(@JLewisRUK) reported
from
Leicestershire, England
@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x
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DJ
(@DJacko79) reported
from
Leicestershire, England
@O2 i keep getting this when i try to send picture via txt ? mms not supported by network
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Gary Dolman
(@garydolman) reported
from
Blaby, England
@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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Hayley Johnson
(@hjono) reported
from
Earl Shilton, England
@O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP
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Kerry Leigh Kavannah
(@Kezleigh) reported
from
Earl Shilton, England
@O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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che!!e
(@chelleskirby) reported
@O2 are ******* stupid
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Adamskiodp
(@adamskiodp) reported
@O2 Hi, how does O2 normally inform its users of any planned maintenance on the network? How do O2 customers know in advance if their local mast(s) will be out of action for a period?
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Tom
(@HAALAND_ERA) reported
@O2 is o2 down ?
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Anfield Delfina
(@DelfinaBeatle53) reported
@O2 @philroue10 It is disgusting. I tried you and left EE. Never a decent signal. My mate sitting next to me was on Ladbrokes putting his footy bets on, he is EE and got straight on. I had to ask him to lay my bets on his account as O2 was giving me no signal. Same every week. Only WIFI works
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Jack Price-Draper
(@price_draper) reported
@O2 I had a phone delivered on Saturday but have had no coverage since. Been in contact with your advisors since Monday and still no working phone. Today one of your advisors shouted down the phone at me and hung up. You guys are making even Vodafone look good right now
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Fu*k_this_NO
(@Cc14935702) reported
@Doctor7979 @O2 😱😱 Wtf, what a piss take.
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Adam
(@Adam69459003) reported
@virginmedia @TheBHF @O2 How about you provide the services you take our money for you thieves. Been a week now and your “technicians” are still fixing the broadband issues. I’m sure you guys will let me off the £70 a month you charge me currently if I lose my job because you’re not money hungry at all.
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aajohnson
(@Harbiodun27) reported
@O2 I have tried to make payment for my bills and not going through. Customer care agent advised that I transferred to your bank account but the payment is still yet to be confirmed
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Sammeh Lowry
(@sammeh_reads) reported
@O2 ring to pay my bill am told welcome to the o2 pay as you go top up service? Can't get through to anyone and when I try and log in it says my account doesn't exist. What's going on?
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Al MacLeod
(@thealmeister) reported
@O2 Ok to again answer the questions, phone has been used last year with same plan and ability to call and receive calls. I’m a pay monthly customer. I have inc roaming on my plan, your support team have suggested a bold on was required well news to me, nothing has changed my end 😡