O2

O2 Outage Report in Thurnby, Leicestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thurnby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thurnby, Leicestershire, England 02/08/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thurnby, England

Latest outage, problems and issue reports in Thurnby and nearby locations:

  • traceyluvslcfc traceygreen (@traceyluvslcfc) reported from Market Harborough, England

    @O2 all lies , rubbish customer service. Don’t believe a word you say

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England

    @O2 Can I move from @ThreeUK as their coverage is terrible

  • cubwolf Dave Smith (@cubwolf) reported from Blaby, England

    Another outage from @O2 meaning I cant track cars or send a job to anyone.

  • JoshR319 Josh (@JoshR319) reported from Leicestershire, England

    @joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.

  • _beccakelly__ Becca (@_beccakelly__) reported from Loughborough, England

    @keepachris1 @O2 Put your shit phone in the bin..

  • CAMRGB CAMRGB (@CAMRGB) reported from Wistow, England

    @O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.

  • JLewisRUK Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • glennworth Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • rassmalaii Hafiz Mughal (@rassmalaii) reported from Loughborough, England

    @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

  • nats2312 Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Sort my Account as I can't login.

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • JewiJ88 Jewi (@JewiJ88) reported from Leicestershire, England

    Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

  • garydolman Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Stuckinlondon1 Stuckinlondon (@Stuckinlondon1) reported

    @O2 I’ve been trying to get to on the phone for over an hour. The signal is terrible and the robot makes everything so hard!! I just need my phone to work

  • PhoenixThCo Phoenix Theatre Company (@PhoenixThCo) reported

    @O2 NEVER GET A PHONE WITH O2. They are incapable of communicating. Their customer service is absolutely terrible. Second time in a week they’ve cancelled my entire account. Fraud department don’t respond. Absolutely appalled.

  • RebeccaZoe becca (@RebeccaZoe) reported

    @ldp67 @O2 Having a similar problem - joined on Thursday and number still not been switched at all! Regretting joining...

  • nikkicholly Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!

  • aquaman4002 Arthur Curry (@aquaman4002) reported

    Why is Pay Monthly worse than PAYG? For Xperia L4 Pay Monthly 12 month contract is £28 per month = £336 £13 device * 12 = £156 £15 tariff * 12 = £180 5GB PAYG for 12 months is £240 (£96 cheaper) £120 device £10 PAYG * 12 months = £120 6GB No incentive to be loyal customer? @O2

  • 1NickGedge Resurrected Cricketer 🆖 💙 (@1NickGedge) reported from Leeds, England

    @O2 I didn’t upgrade to an IPhone 12 📱 for your network to be 2 bars all the time and just keep crashing my phone with no network! Sort it out please.

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported

    @O2 Well that’s completely different to what your live chat agent and the customer services agent Michelle Steffens who rang me yesterday told me. So why am I being constantly lied to? No I won’t DM you as you don’t respond to DMs I would rather all your customers know your issues

  • ChrisCo52783599 Chris Cox (@ChrisCo52783599) reported

    @O2 please tell me how I go about contacting you regarding my mobile data as the phone lines don't work online chat doesn't load and the stores are closed. Hey poor service

  • ldp67 leighpovall (@ldp67) reported

    @O2 It is now 1949 and still no service , keep trying the reboot but nothing. Not a good start to a new customer

  • theOGSeffect Up The John 🔴⚪⚫ (@theOGSeffect) reported

    @Sully53743555 @solskjaerssreds @O2 Well told them to investigate the matter cause they left me in an undesirable situation out if someone's negligence and not listening to what I've asked for also I told the woman I was speaking to that she wasn't to blame and was doing her best to fix the issue but of course cant