O2 outages and service status in Thurnby, England

Problems in the last 24 hours in Thurnby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurnby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thurnby, England

The most recent O2 outage reports came from the following cities: Leicester, and Leicestershire.

City	Problem Type	Report Time
Leicester	Phone	5 days ago
Leicester	Internet	2 months ago
Leicestershire	Internet	2 months ago
Leicester	Phone	2 months ago
Leicester	TV	3 months ago
Leicester	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Thurnby, England

Latest outage, problems and issue reports in Thurnby and nearby locations:

• 
  Nick Fitzsimons (@NickFitz) reported 9 minutes ago from Leicestershire, England

  Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.

• 
  Jamie Lewis Rennie (@JamieLRennie) reported 10 minutes ago from Leicestershire, England

  @O2 Sort my Account as I can't login.

• 
  Gary Dolman (@garydolman) reported 11 minutes ago from Blaby, England

  @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

• 
  benjamin (@bennyjcomer) reported 12 minutes ago from Chadwell, England

  Laughing & people shouting in the background. Very unprofessional behaviour. Ive also been taking to a robot all day trying to sort this issue. Yet no help! So I’ve been without a working phone most of the week unless I’m connected to Wi-Fi. Not one person wants to help. @O2

• 
  Smokey (@UzairPD) reported 13 minutes ago from Leicestershire, England

  @O2 internet not working on half the apps wtf

• 
  Joanna Hayes (@SmileyJMH) reported 14 minutes ago from Loughborough, England

  Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

• 
  DJ (@DJacko79) reported 20 minutes ago from Leicestershire, England

  @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

• 
  Stuart McCullagh (@stumccullagh) reported 24 minutes ago from Leicestershire, England

  @O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits

• 
  Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported 24 minutes ago from Leicestershire, England

  @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

• 
  CAMRGB (@CAMRGB) reported 30 minutes ago from Wistow, England

  @O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.

• 
  Martyn Spencer💙 (@MartynSpencer10) reported 33 minutes ago from Leicestershire, England

  @O2 Can I move from @ThreeUK as their coverage is terrible

• 
  Jamie Lewis Rennie (@JLewisRUK) reported 35 minutes ago from Leicestershire, England

  @JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.

• 
  Christopher Hallick (@ChrisLonelyguy) reported 37 minutes ago from Leicestershire, England

  Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

• 
  Jamie Lewis Rennie (@JamieLRennie) reported 42 minutes ago from Leicestershire, England

  @O2 Why don't I never win on the Christmas Priority competitions? 😭

• 
  Josh (@JoshR319) reported 43 minutes ago from Leicestershire, England

  @joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.

• 
  Hayley Johnson (@hjono) reported 46 minutes ago from Earl Shilton, England

  @O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx

• 
  Kerry Leigh Kavannah (@Kezleigh) reported 52 minutes ago from Earl Shilton, England

  @O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?

• 
  Oliver Fytche-Taylor (@OllyFT) reported 53 minutes ago from Chadwell, England

  @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

• 
  Dave Smith (@cubwolf) reported 54 minutes ago from Blaby, England

  Another outage from @O2 meaning I cant track cars or send a job to anyone.

• 
  Natalie Anderson (@nats2312) reported 55 minutes ago from Oadby and Wigston, England

  @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Kennair (@KennairyBird) reported 6 minutes ago

  @0095cc @O2 Did you ever get this sorted? Having the same issue again were they just seem to raise tickets to back end teams who never call you back, the frustrating thing is this issue can be resolved by a Apple Watch eSIM profile reset, as it happened to me last year

• 
  Rosie (@rosieridgewell) reported 7 minutes ago

  @O2 signal has been showing as “E” alllll day. Barely get signal as it is - I pay nearly £40 for my plan yet have to be connected to WiFi to use my phone 👺

• 
  TopBoy Gooner (@Philysmok) reported 8 minutes ago

  Why are there so many barriers put up by you @O2 I think it’s poor that it states that after you buy the bolt ons your get a text or email regarding the purchase and how cancel but I got nothing why is this???

• 
  elizeu (@iamelizeu) reported 8 minutes ago

  @O2 i’m still unable to access my account while i’m abroad. is there any workaround or way to fix this?

• 
  Simona Valentina (@1stSimona) reported 9 minutes ago

  @amy_jo_23 @O2 Yes, I noticed that too… the signal is not what used to be

• 
  Lauren Turner (@BabyfaceLau) reported 10 minutes ago

  @O2 I am still unable to login to my account from abroad, is there any way around this?

• 
  Carole ☘️ (@SouthernCazza1) reported 11 minutes ago

  @O2 I've now received an email from you stating that you have disconnected my number as per my request. What request? I didn't request disconnection! Why would I? I've then rung your customer service from my neighbour's phone only to be told it could be 7-10days before resolution

• 
  TopBoy Gooner (@Philysmok) reported 15 minutes ago

  @O2 why is or App so bad I can’t raise a complaint I can’t cancel orders that were made by mistake because your app is completely rubbish. Also I was trying to raise a complaint but your agent end the chat why is this???

• 
  John Taylor (@TaylorSurrey) reported 18 minutes ago

  @O2 my new order for sim only is held awaiting (4 days)customer support, who can I contact to complete checkout?

• 
  Mark (@CariadFfisio) reported 19 minutes ago

  I am not getting anywhere with your customer service reps . Is there anyone I can talk to with some common sense, please? @O2