O2

O2 Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Saltburn-by-the-Sea, Redcar and Cleveland, England 01/05/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • cawalton7 Chris W 💙 (@cawalton7) reported from Middlesbrough, England

    @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • NickBishop1 Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England

    @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Samueltennant Sam Tennant (@Samueltennant) reported

    @O2 Hi. Emailed O2 fraud team nearly a fortnight ago about £1000+ handset loan and Contract fraudulently taken out in my name and showing on my Credit File. Still haven't heard anything. Not even confirmation of my query. Please help

  • Maskedebator21 TheMaskedebater (@Maskedebator21) reported

    @O2 Your customer service is an absolute disgrace. I’m a new customer who has already had nothing but problems & I was ringing to lodge a formal complaint and you’ve cut your lines 5 times. I’ve already had to spend 3hours on the phone to you previously. What on earth is goin on?

  • ScreetonC Penfold’s Revenge (@ScreetonC) reported

    @O2 the number of foreign (unknown numbers) is increasing again. Today, hanging up on a call home, one to/from Morocco connected. Is there any way to register known numbers and block all others? Tied your web site but the “help” isn’t very helpful. Please advise.

  • pdampier Peter Dampier (@pdampier) reported

    @O2 my number port has not happened and it's now 6pm. Old sim stopped working 10am. O2 sim still has temp number. I have restarted phone multiple times. Need my number for bank 2fa logon!! Please help.

  • Gemma_Fox Gemma 🦊 (@Gemma_Fox) reported

    @O2 trying to register for my NHS discount but it won’t accept my email. It’s an NHS. uk email but has my trust in it. It just won’t accept. Any help?

  • JonMagicman Jon Pepper (@JonMagicman) reported

    @O2 Thank you. Tried all of that already and still the same. Think I've made a major mistake. 2mb download in a town centre with excellent reception is terrible.

  • BretlandCraig Craig Bretland (@BretlandCraig) reported

    @Nicole45271161 @O2 Hi, I’m having issues with o2 nobody can hear me when I call them or they call me. If I watsapp or FaceTime etc it’s perfect. Is this the same issue as yours? Basically I can hear the other person on the phone but they can’t hear me!

  • stemsy stemsy (@stemsy) reported

    @O2 just been told that it could be 48 hours for my new sim to work. Two days without service. Poor service O2!

  • 68JT John (@68JT) reported

    @O2 great service today 👍

  • BretlandCraig Craig Bretland (@BretlandCraig) reported

    @j0wh1te @O2 Hi, did you get this sorted I’m still having this issue nobody can hear me when they call or I call them. Watsapp & FaceTime all crystal clear! This is certainly an o2 problem!!!