O2

O2 Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Saltburn-by-the-Sea, Redcar and Cleveland, England 02/13/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • NickBishop1 Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England

    @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • UnicornRunning Paul Jukes A874036 (@UnicornRunning) reported

    @virginmedia But you (Virgin, not yourself obviously) could have given those @O2 customers on Virgin Gig1 a discount to the next tier down, surely? Not exactly rewarding your highest-paying customers. You just like our extra £24 or so a month for the same service.

  • D4N7O DAN. (@D4N7O) reported

    Why am I paying £80 a month to have an unlimited plan when I can’t even get signal in the most basic of places — I.e. MY HOUSE!!! Third world country or what!! @o2

  • fisherman_andy fisherman andy (@fisherman_andy) reported

    @_hayleighhxo @O2 I’ve been with @O2 18 years I’m ready to leave they are terrible now

  • Steve21885461 Steve (@Steve21885461) reported

    @O2 On 27/9 I spent over 3 hrs on chat to resolve a refund and was promise a callback/resolution within 24 hours

  • Danieloopspedro Dan Stevenson (@Danieloopspedro) reported

    I've had enough now of @O2 can't even open up a webpage on my mobile as network is down again. So they compensate, so they *****. However they are on your case before your bill is due to get their money. They are a joke and the customer service is a disgrace #o2

  • KontrolKroos Kroos Kontrol (@KontrolKroos) reported

    @O2 @Nini_Bhabutta Sorry @o2 but there have been massive issues all day in central London and I am still experiencing them now!

  • Ethanfitzz Ethan (@Ethanfitzz) reported

    @O2 every time I try to contact an agent on the o2 app there’s never anyone available, what’s the point in having it if it doesn’t work?

  • purplescorpio73 Purplescorpio (@purplescorpio73) reported

    @O2 It has not been possible for me to change my name within My O2 as it states, "To change your account name or date of birth contact customer services". I have two mobile accounts in my name, for the other My O2 account my name is spelt correctly so I know it can be corrected.

  • PinupsThatGame Sarah Beth (@PinupsThatGame) reported

    I’ve spent a week trying to get my past as you go number transferred with @O2. Only to be told each time that there was a technical error & a new request would be made. Today I finally got to a manager who informed me it’s a known widespread issue, massive waste of time & money

  • CarolineMcKevit Caroline Morris (@CarolineMcKevit) reported

    @JohnoPnefc @O2 I’ve got exactly the same issue. Coverage is shocking in a lot of areas of Preston. As soon as my contract is up I’m off!