O2

O2 Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Saltburn-by-the-Sea, Redcar and Cleveland, England 03/12/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Saltburn-by-the-Sea, Redcar and Cleveland, England

The most recent O2 outage reports came from the following cities: Middlesbrough and Saltburn-by-the-Sea.

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City Problem Type Report Time
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Total Blackout
United KingdomSaltburn-by-the-Sea E-mail
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Phone

Community Discussion

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O2 Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • NickBishop1 Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England

    @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KittyCatsMum Kittycatsmum (@KittyCatsMum) reported

    @O2 Could not get on all day thursday and you said dont worry it lasts 48hr, then since last night youse had taken priority down because you were working on it, now sold out, was looking for disabled Access tickets too, absolute shambles

  • themadwife Themadwife (@themadwife) reported

    @clairew11864401 @O2 Yes, got them through O2 browser, although kicked out just before 9.30, I just left refreshing and got through to AXS queue just after ten. Got my tickets at 10.20….so lucky, didn’t realise the bigger issue until later 😳

  • _royston_82 Roy Jackson (@_royston_82) reported

    Gutted by poor service delivered by @O2 #prioritymoments I’ve not been able to open my app since 9am yesterday so have missed out on Peter Kay pre-sale tickets. #o2priorityshambles #peterkaytickets how did they not anticipate the demand or even get a tech fix in place?

  • Rubbertoe1983 LifeInSlowMotion (@Rubbertoe1983) reported

    @O2 Not successful due to your app being down to anyone other than ticket bots which you have done nothing to prevent. You have seriously embarrassed yourselves. Blaming customers for demand is pure gaslighting. The app was down for 24 hours due to your **** up

  • cliveblox Clive Bloxham (@cliveblox) reported

    @clairepreesty @O2 Had exactly the same issue.

  • nancy48234178 nancy (@nancy48234178) reported

    @O2 I tried the whole day and it said your website was down .. outrageous shame on you trying to make it sound light hearted that tickets were available.. THEY WERE NOT .. own up .. your system couldn’t cope !!!!! 😡😡😡

  • jimmyhall Jimmy Hall (@jimmyhall) reported

    Come on @O2. Been a customer of 20+ years. Spoke to retentions today to upgrade my phone. They gave me a price. I then called back this afternoon to proceed, only to be told the price had gone up! ‘No notes on the system’. Poor form! #paccodeplease

  • laura_lav Laura Lav (@laura_lav) reported

    @O2 have to say you have dealt with this Peter Kay charade pathetically!!!! How could you sell out when nobody could get in the app, now the app STILL isn’t working.. O2 is ****. Time to move on I think. Maybe go to virgin, since they get the o2 customer perks anyway 🙄🙄🙄

  • ehu Hugh 🐝 (@ehu) reported

    Have made the fatal mistake of porting across my number to @O2 No mobile service since yesterday and all i get is apologies, as if they were personally responsible for the death of Princess Diana My experience of porting is it results in a loss of service for minutes, not days

  • SimonLebeau7 Simon Lebeau (@SimonLebeau7) reported

    @O2 have the absolute worst customer service. They’re rude, belligerent and have an amazing nack to screw up completely and blame the customer and then do absolutely nothing to fix their error.