O2 Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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Rave With Dave UK
(@ravewithdaveuk) reported
from
Nunthorpe, England
@O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔
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laura.🧜🏼♀️✨
(@PopcornDonuts) reported
from
Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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Chris W 💙
(@cawalton7) reported
from
Middlesbrough, England
@O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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Nick Bishop
(@NickBishop1) reported
from
Skelton and Brotton, England
@O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.
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David Taylor
(@david198623) reported
from
Redcar, England
@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Chris W 💙
(@cawalton7) reported
from
Middlesbrough, England
@MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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teresa uncles
(@treesicle) reported
@O2 Have tried and tried been with o2 for 15 years so I understand sometimes upgrades etc happen but it's Consistent lately my kids are with sky mobile that piggy bank of o2 and have way better signal than me
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nathan!!! 💚 ³⁰
(@natjdoc) reported
@O2 hi! Just got a text from you saying that I could redeem 6 months of Apple Music using your priority app but when I go to redeem it, it says it’s out of stock? Just a bit confused as to why this has happened so could you help please?
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Ben Fotheringham
(@bfoth25) reported
@O2 how can I pay my bill without phoning you?- call centre takes forever to pick up, and myo2 has been closed down since leaving- I am just trying to pay my final bill.
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Becca Rees
(@Becca_Rees) reported
@O2 So I went on the website and when I typed in my postcode it said O2 were aware of the text message issue. Signal is very bad but through Wifi my calls generally tend to come through and always go out fine. I just never receive texts until I’m out if the area
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LJ 💌
(@readsleepwork) reported
@O2 @virginmedia damn i was asleep - on nights tonight :(
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phoe🌷
(@HyamPhoebe) reported
@o2 your customer service is shocking. Not had data that works for year n half even after multiple calls and emails, finally called to cancel today at the end of my contract and was greeted with sighs and sarcastic comments :) sort it out
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7pudinis
(@7pudinis) reported
So, trying to cancel a contract with @O2 is torture and your customer service in your call centres is appalling but Lewis from your Clacton store is an absolute gem who deserves a damn good pay rise and promotion!!! I had to spend three, yes THREE hours in your store... 1/2
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Jemma
(@Jemma_CFC) reported
@O2 Hi. My postcode has been having issues for 2 days now with poor signal in the NW6 area. Any idea when it will be resolved? Website says phone mast issues
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phoe🌷
(@HyamPhoebe) reported
@O2 your customer service is shocking, not had data that works for a year n half (after multiple hours on the phone to u on several occasions) and when calling to cancel just now I was greeted with sighs and sarcastic comments :) waste of money x
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lulu
(@thelordbaeIish) reported
@__yasmeeeen @O2 This is my foking problem. O2 you have taken it too far! Everyday I have no signal. WHY AM I STILL HERE