O2

O2 Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Saltburn-by-the-Sea, Redcar and Cleveland, England 01/11/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • NickBishop1 Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England

    @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • drlajama89 Lor (@drlajama89) reported

    @Ste_Tudor @O2 Nope. Two minutes outside of a massive city. Can’t get signal-regularly am in three cities due to work etc & can’t get signal in any of them. Phones been checked and I’ve had about three replacement sims. Family are all on o2 and we can only talk to each other when we’re on wifi.

  • JonGibson6 Jon Gibson (@JonGibson6) reported

    @O2 Been sitting on the O2 customer service line for 4 hours this morning, without getting through. Not a Happy Monday from my point of view.

  • GeeEtse etse gee (@GeeEtse) reported

    @O2 I got 549 pounds deducted from my account for a phone bill of 16 pounds. How is this possible? I need my money refunded ASAP. What the hell is going on?? I have been using 02 for years an this has never happened. I need this resolved now

  • mfrayCFC Formerly chelski_blues (@mfrayCFC) reported

    @O2 The support phone line hangs up on people automatically, no queue. If I could use a PAC code online, I would! But your system doesn't allow that so I have to call, and then the automated voice says you're too busy because of lockdowns, which ended years ago. What gives?

  • munone1986 Daniel Munden (@munone1986) reported

    @O2 What is going on? An hour wait to speak with an operator just to upgrade? 15 years with you guys and it gets worse every year. @VodafoneUK can you help me?

  • leerobert78 Lee (@leerobert78) reported

    @O2 someone is trying to buy a iPhone on my account and I’ve been on hold to your fraud team for over 30 mins. Please can you help

  • thefithsunfalls AnAngryDad (@thefithsunfalls) reported

    @O2 WHY IS YOUR AUTOMATED SYSTEM AN ABSOLUTE SHAM?!?!?!?!?! I've never known a company who mallke it SO difficult to speak to someone #mobilephone #terribleservice

  • GeneralTerf Liz (@GeneralTerf) reported

    @O2 What will it take to be able to cancel my contract? Have spent two hours on the phone trying, getting passed around because no one wants to help.

  • mr_creasote Ian Docking (@mr_creasote) reported

    @virginmedia @TheBHF @O2 Hi, could you let me know the email address of your CEO please. I am being overcharged for a new contract I took out in November. I filled out the web form. Spoken to Customer Services, I sent a letter on 18th Jan but no reply. Should be easy for VM to resolve internally.

  • Hfort89 Hayley Oakshott (@Hfort89) reported

    @O2 your coverage is shocking! The mynetwork app is pointless as you don’t do anything to resolve the problem. I have had problems the entire time I have had my contract on an iPhone 13 Pro with 5G. Whenever you call the centre no one helps or back tracks. Sort it out!