O2

O2 Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Saltburn-by-the-Sea, Redcar and Cleveland, England 10/23/2025 13:05

October 23: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Nikp_97 Nik (@Nikp_97) reported

    @O2 It’s everywhere I go. I have done numerous network resets, tried several e-sims waited over 48 hours and still I get nothing and it’s been like this for the whole week! I request to leave my contract but they won’t let me. Please look into this.

  • Tweet_0100 Tweet_85 (@Tweet_0100) reported

    @o2 why is it, as an existing customer of many years it is impossible to get in touch by phone, social media of recent and chat. They only way to get in touch quickly is to make out you’re a new customer through chat and bosh! You get an o2 rep straight away!

  • zeenix 🇺🇦 Zeeshan 🦀🚁🛩️⚡ (@zeenix) reported

    apparently due to people at @o2 shop messing things up, we ended up w/ getting our broadband connection deactivated and after many calls we were told it's impossible for them to revert this & we've to wait till Nov 3 to get the new (faster) connection. WTF?????????????????

  • hkm279 maira🖤 (@hkm279) reported

    @O2 has the worst customer service ever

  • WrightLights1 WrightFrights! (@WrightLights1) reported

    @pidricpotter Do you just rock up to them and ask for a deal then? My @O2 deal is terrible compared to what EE offer. I pay more than anyone I know and don’t even get unlimited data. Plus reception is terrible when I tour.

  • tharianirishi Rishi Thariani (@tharianirishi) reported

    @O2 offering an absolute joke of a service in the UK and possibly the worst customer service team you can ever speak with.

  • freds92 Freddy (@freds92) reported

    So apparently I owe @O2 £3261.34 for a business account that’s only been setup for 2 weeks. I’ve never had an account with O2. Now I have a debt recovery agency sending me letters about an account I’ve never opened but it’s ok because I’m getting a response in 13 working days 👍

  • satycool16 Sagar Jain 🚀 (@satycool16) reported

    @TheO2 @O2 can you resend the activation email? I am trying to login to my new o2 sim (which came with @virginmedia broadband plan) and it says the email is not activated yet.

  • JSFS1995 Jordan Smith (@JSFS1995) reported

    Hi @O2 . I’ve had no signal at my house for 3 days. Used to be perfect signal. How can you resolve this for me please?

  • Happyengland79 Shana Hendry (@Happyengland79) reported

    @O2 yet again a mast near me isn't working! What exactly are we paying for because it isn't to be able to use our phones for there intended purpose! About time you started handling out compensation to your customers for the dire service we get!