O2

O2 Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Saltburn-by-the-Sea, Redcar and Cleveland, England 01/21/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ian02375771 Ian (@Ian02375771) reported

    @virginmedia @O2 I wonder if customer service at 02 is as bad as virgin media? Been waiting a month to be connected after connection date. I ring but no one knows. now I just get passed on until the phone gets put down. 30 reschedule appointments. to say this service is poor is an understatement!

  • Duncan_Leeds Duncan 🙏 🇺🇦 ❤️ 🌻 (@Duncan_Leeds) reported

    @virginmedia @O2 Match made in heaven - don’t think so. Told my pretty basic package goes up from £60 to £75, yet a new customer can get a better package for £29.99. Phoned to ask if I could have the same & was basically told to bugger off. Not much point sticking around then. Off to @EE we go…

  • Jas_Pn Jas Pn (@Jas_Pn) reported

    waiting in a queue for 1 hour 3 times, where @O2 have hung up during the conversation. 3 hours of my day gone! worst customer service

  • gingerdanny1 Daniel Parsons (@gingerdanny1) reported

    @O2 your online help is a joke.

  • Banjomeister Sanj Johal (@Banjomeister) reported

    @O2 So waited all day and nothing. I've only been in touch with you since January about these issues and still not sorted despite being told you would get back to me when you can. #transplantpatient #O2terriblecustomerservice

  • buchananballs Adam Buchanan (@buchananballs) reported

    @O2 My Wi-Fi is running a stupidly low speeds but I’ve arranged to get that sorted, please can someone explain why I’m getting no 4G as your not providing me with the service I’m paying for and surely that a breach of contract ?

  • solalmi Sonsoles A. Miguel (@solalmi) reported

    @O2 terrible customer service. I requested a phone number transfer last Friday and still hasn’t happened. Now the ******* the chat says my partner needs to call you again to raise another enquire as the data provided was wrong, but the guy on the phone said everything was ok!WOW

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported

    @O2 There is an issue with the page for accessible tickets. It may be that they're sold out now idk, but the drop down menu for wheelchair spaces is glitched I think, & that affects the menu for ambulatory spaces. And the seat map is glitched half behind the menu too

  • shannont90 Shannon Turner (@shannont90) reported

    @O2 I've had no signal for almost 24 hours now, I'm running on wifi. Online says it will be fixed by Saturday 18th. Surely not?

  • Antonferrari36 AF (@Antonferrari36) reported

    @O2 we have a business package and have just purchased a new personal contract, called customer service and hung up twice. Went to 02 store in upper street, worst customer service ever, totally dismissed. Simply want to migrate a number. Will be handing back new phone immediately