O2 outages and service status in Salisbury, England

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Salisbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Salisbury, England

Latest outage, problems and issue reports in Salisbury and nearby locations:

• 
  Kate Robertson (@KatePDPstu) reported 7 minutes ago from Tidworth, England

  @O2 making it impossible for people to talk to anything but a robot is NOT customer service. A wifi dongle can not show you a text 4 digit pin. A ringing phobe unanswered is not helpful. Yes I want to leave . I bet is I said new contract you would take my call!

• 
  Ellen Stokes (@Ellen5S) reported 12 minutes ago from Amesbury, England

  @Sean64270897 @O2 Glad it’s not just me, it says they’re away of an issue on their website

• 
  susan gault (@ladygault) reported 34 minutes ago from Salisbury, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christine (@cuttstweeted) reported 5 minutes ago

  @O2 do you want to explain to me how I can have 5G and 2/3 bars and not be able to send an iMessage or use my internet based apps please? Why is my signal appalling when it shows it should be working

• 
  Mitch Hirsty (@mitchhirsty) reported 6 minutes ago

  @Archibald1878 @O2 And another one O2! You keep blaming your customers instead of actually fixing the broken payment gateway! Acknowledge the problem and fix it! The generic troubleshooting you provide is not going to resolve a problem on your end.

• 
  Scoop (@JGoldyy) reported 11 minutes ago

  @O2 She was on the phone for 30mins and still couldn’t resolve/reserve any on my behalf, can you just tell me if there is any left in stock with Mario bundle as it still says there is on the website yet everyday I’ve tried to buy one it STILL does the same technical issue

• 
  Sarah H (@SarahWM45) reported 11 minutes ago

  Well apparently if @o2 can provide no service, you still need to pay for it. We have both stuck with and paid for a service that does not work for 2 years and the repayment from O2 is to charge us for leaving. Been a customer for 10 years. @MartinSLewis

• 
  Jon Thompson (@JohnnyFocal) reported 12 minutes ago

  Still nothing from @o2 still no phone service which they cut off without merit. Famous last words last week don’t worry we will iron out the bug with your service. That’s one way no service.

• 
  Victoria Anderton (@vmanderton) reported 14 minutes ago

  You are a bunch of robbing con artists. You've just lost a loyal customer of 18 years. You will not get another penny out of me. Canceling my direct debit and tomorrow going with EE @O2

• 
  Jonathan Stewart (@jonaths) reported 16 minutes ago

  @O2 @o2businessuk I'm not sure what's going on with you at the moment, but your customer service atm is truly shocking. All of your comms channels are broken - I'm trying to upgrade, and it's impossible to speak to anyone

• 
  v (@matchstickstorm) reported 19 minutes ago

  @O2 why is it so hard to upgrade my sim now? 1st of all, the “upgrade” options are ridiculously expensive and filled with **** i dont want/need, second- i went for a proper “upgrade” plan so i can keep my number, said i was switching to android but youve just changed my tariff?

• 
  Emma (@emmashakeshaft0) reported 21 minutes ago

  @O2 I am trying to speak to agent on online chat but it is saying I need to open the 02 app to speak to someone but I am no longer a customer so cannot do this.

• 
  Paula (@Paula24Paula) reported 24 minutes ago

  @O2 trying to cancel my mums phone contract who has gone into a nursing home with dementia to be told you need to speak to mum. I explained again my mum has dementia to be told will need power of attorney. Your staff are so insensitive at such a difficult traumatic time.