O2

O2 Outage Report in Salisbury, Wiltshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Salisbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Salisbury, Wiltshire, England 01/17/2026 14:20

January 17: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Salisbury, England

Latest outage, problems and issue reports in Salisbury and nearby locations:

  • Ellen5S Ellen Stokes (@Ellen5S) reported from Amesbury, England

    @Sean64270897 @O2 Glad it’s not just me, it says they’re away of an issue on their website

  • KatePDPstu Kate Robertson (@KatePDPstu) reported from Tidworth, England

    @O2 making it impossible for people to talk to anything but a robot is NOT customer service. A wifi dongle can not show you a text 4 digit pin. A ringing phobe unanswered is not helpful. Yes I want to leave . I bet is I said new contract you would take my call!

  • ladygault susan gault (@ladygault) reported from Salisbury, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • joshua_tasker josh tasker (@joshua_tasker) reported

    @O2 I’ve just moved to another provider and I am now receiving emails telling me my new phone is on its way? This was cancelled ages ago and multiple times your team assured me it was cancelled? Need help asap thank you

  • VolcanoAerial Volcano Aerial (@VolcanoAerial) reported

    .@tescomobile very disappointed! Number port from @O2 has failed. Hearing others in the call center also experiencing the same issue. You’re a virtual operator of o2, is o2 making it difficult to switch? @MartinSLewis for visibility.

  • megarry_alison Alison Megarry (@megarry_alison) reported

    @O2 any chance of service being resumed ….. @MartinSLewis

  • MrCraigDuncan Lord Duncan (@MrCraigDuncan) reported

    @OnlyNaaman @O2 You’re not alone mate. Went into the store today with one phone not working. They managed to brick all three!!! Fuming doesn’t cover it

  • Shaneo1982 Sean (@Shaneo1982) reported

    @vscath @O2 No update at all. It’s like they can’t or don’t want to admit that they have the worse service in the country. This has been going for over 3 weeks now. Absolutely awful

  • steve_heskett80 Steven Heskett (@steve_heskett80) reported

    Is it me the @O2 customer service wait-times extremely long if you want to leave due to price hikes @MartinSLewis 30min and still waiting.

  • JustTweetGeorge GΣΟRGΣ™ (@JustTweetGeorge) reported

    @the_sarge1984 @O2 I'm getting these also. It's starting to get right on my nerves now. I can't even dial *#10# to see my balance now as that doesn't work also.

  • vscath Cat 🌹 (@vscath) reported

    @stuartcaswell7 @O2 Same issue for me currently. Any updates?

  • geordie1kenobi geordie (@geordie1kenobi) reported

    @O2 hi can anyone help me

  • imzyii Ibam (@imzyii) reported

    @O2 poor service cant even get through on your chat service which you recommend is quicker absolute lies