O2

O2 Outage Report in Ratho, Edinburgh, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ratho, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ratho, Edinburgh, Scotland 12/17/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ratho, Edinburgh, Scotland

The most recent O2 outage reports came from the following cities: Edinburgh, Roslin, Livingston and Dunfermline.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomRoslin Phone
United KingdomLivingston Internet
United KingdomEdinburgh Total Blackout
United KingdomDunfermline Phone
United KingdomEdinburgh Total Blackout

Community Discussion

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O2 Issues Reports Near Ratho, Scotland

Latest outage, problems and issue reports in Ratho and nearby locations:

  • Macgumerait Lee Montgomery (@Macgumerait) reported from Oakley, Scotland

    @StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2

  • Zenbloke Zenbloke 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported from Edinburgh, Scotland

    @O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help

  • garyfarmsocial garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    @O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.

  • BacktracksEdin MadHatDJ (@BacktracksEdin) reported from Edinburgh, Scotland

    No signal again @o2 reported before and still not able to receive calls in EH3 Why?

  • angie_baby1986 Angela Paterson (@angie_baby1986) reported from Livingston, Scotland

    The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful

  • aligeochis AliChis (@aligeochis) reported from Edinburgh, Scotland

    @O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks

  • zoeLjohnston 👑🧜🏼‍♀️DivineRisingGoddess🙏🏼👑🕉 (@zoeLjohnston) reported from Edinburgh, Scotland

    Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh

  • Feorlean Michael Russell (@Feorlean) reported from Edinburgh, Scotland

    @VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it

  • toobausman Tooba M Iqbal (@toobausman) reported from Edinburgh, Scotland

    @O2 4g is not working. #o2 #o2down

  • muzz_1875 Muzz (@muzz_1875) reported from Edinburgh, Scotland

    @O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions

  • Feorlean Michael Russell (@Feorlean) reported from Edinburgh, Scotland

    What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.

  • PaulCraig91 Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @EE @O2 Her other device has since broke so, would be a massive help to her! 😅

  • TwtrMinstrel Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland

    The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month

  • aligeochis AliChis (@aligeochis) reported from Edinburgh, Scotland

    @o2 you make it extremely difficult to return an accessory for a refund. Please can you help?

  • TwtrMinstrel Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland

    @O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕

  • tigerstripes86 Jim (@tigerstripes86) reported from Edinburgh, Scotland

    @O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Kiszcat Kisz (@Kiszcat) reported

    @O2 The only order number I have is the Virgin Media one and when I phoned your customer service department with that after a 40 minute queue, I was told very rudely that nothing could be done with it and it was Virgin's problem.

  • EmmaSaidThis ♥♥єmmα♥♥ (@EmmaSaidThis) reported

    @O2 Hi, I've upgraded my phone now, but I will try it on my mum’s Huawei P Smart that was also having the same issue and get back to you.

  • adithyan_paleri Adi (@adithyan_paleri) reported

    @O2 popped into cafe nero for my weekly treat (perks for priority O2 customers) and it didn't show up anything. Successfully wasted my whole journey to cafe nero

  • GeorgievaEV Elena Georgieva (@GeorgievaEV) reported

    @O2 Do you have a network connection? - Yes, I have full coverage on my phone.

  • mikos Mike Carter (@mikos) reported

    @O2 Any idea when your mast issue in DL16 will be fixed? I can't make calls.

  • JakeTheSnape Jake Snape (@JakeTheSnape) reported

    @O2 Is there an issue with the website? I'm awaiting updates on an order for collection but it's stuck on processing. Not going to have time to collect at this rate and might as well have picked next day delivery.

  • bxlliexlish morg (@bxlliexlish) reported

    @O2 I still haven’t got access to my O2 account after more than 48 hours. I ordered an iPad on the 24th Nov and still have nothing on my online account and the app says my whole account isn’t accessible, even after you have took the down payment from my bank? Please help

  • jilllll372 Jilly (@jilllll372) reported

    @O2 please can you resolve this issue. Store manager Newcastle has set up 3 accounts in my name for 3 iphone 13’s which i dont have and he wont cancel contracts !!! #o2 #fraud

  • GeorgievaEV Elena Georgieva (@GeorgievaEV) reported

    @O2 What happens exactly when you try to use your services? - When I try and ring a number (0300) one, it gives like a "busy" signal, I've tried several times including your 0344 helpline, same result. When I dial a normal number, it seems to be working. 1/

  • DavidMcAct David McCarthy (@DavidMcAct) reported

    @O2 trying to get a copy of my latest bill but It just says something went wrong and your technicians are on it on both My O2 app and the website, is this an everyone problem or a just me problem ?