O2 Outage Report in Ratho, Edinburgh, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ratho, Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Roslin |
Phone | |
| Livingston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ratho, Scotland
Latest outage, problems and issue reports in Ratho and nearby locations:
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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ɹǝʞlɐʍ ɐᴉɥsʎl∀
(@alyshiawalker7) reported
from
Blackburn, Scotland
Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴
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Scotland by Camera 🏴📷
(@scotland_camera) reported
from
Bo’ness, Scotland
@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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Angela Paterson
(@angie_baby1986) reported
from
Livingston, Scotland
The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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MadHatDJ
(@BacktracksEdin) reported
from
Edinburgh, Scotland
No signal again @o2 reported before and still not able to receive calls in EH3 Why?
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Tooba M Iqbal
(@toobausman) reported
from
Edinburgh, Scotland
@O2 4g is not working. #o2 #o2down
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Lee Montgomery
(@Macgumerait) reported
from
Oakley, Scotland
@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@o2 you make it extremely difficult to return an accessory for a refund. Please can you help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Woodbridge 🌈
(@SlummyMummy40) reported
@O2 Just laughable!! I hope other acts and artists have heard about this and never commit to pre-sales with you - you don’t deserve loyal customers or A-list artistes!
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Jenny Wright
(@jennywrightxx) reported
@O2 Who to? App’s been down all day!
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jude stanley
(@judestanley2) reported
@O2 Absolute shambles biggest con ever you had an idea how many people wanted tickets. If its not failing us with this it's rubbish signal everywhere you go
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Suz
(@Suquack22) reported
@O2 How is this possible? You've been down all day. Piss poor service
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Paul Hunter
(@PaulHun93119229) reported
@O2 02 is just a JOKE totally crap
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Sorvina Stardust
(@SorvinaStardust) reported
@O2 not all customers were successful.... is a god damn joke. So many couldn't even log on before the tickets went on sale right through until you took the servers down for maintenance an hour or so ago.
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jim watts
(@jimWbgt) reported
@O2 Appalling service, expected much better from a company that proclaims "At O2 it's our responsibility to be there for our customers, providing fantastic connectivity and the best value while maintaining the industry's leading customer service", not much on show today
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Craig Thomas
(@CraigT89) reported
@O2 This screams of keeping the site down all day so only o2 employees and special individuals can purchase tickets! Because the app and site has been down since 9:30am for us normal people to access
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Aliaa
(@aliaaaao) reported
@O2 How can you sell out when most of your customers can’t access? The pre sale should not of gone ahead if you were unable to support a fair process. So so bad
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Sam Wickham
(@SamWickham13) reported
@O2 Disgusting that a company with a revenue stream of £10,000 million last year couldn’t use some of this to sort out their website for high traffic. App still not working, logged me out at 9:30am - despite being logged in before this - to then not let me back in via O2 or Virgin