O2 Outage Report in Ratho, Edinburgh, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Ratho, Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Roslin, Livingston, Edinburgh and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Roslin |
Phone | |
| Livingston |
Internet | |
| Edinburgh |
Total Blackout | |
| Dunfermline |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ratho, Scotland
Latest outage, problems and issue reports in Ratho and nearby locations:
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Zenbloke 🏴
(@Zenbloke) reported
from
Edinburgh, Scotland
@O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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Lee Montgomery
(@Macgumerait) reported
from
Oakley, Scotland
@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@o2 you make it extremely difficult to return an accessory for a refund. Please can you help?
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Tooba M Iqbal
(@toobausman) reported
from
Edinburgh, Scotland
@O2 4g is not working. #o2 #o2down
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions
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Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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👑🧜🏼♀️DivineRisingGoddess🙏🏼👑🕉
(@zoeLjohnston) reported
from
Edinburgh, Scotland
Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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Angela Paterson
(@angie_baby1986) reported
from
Livingston, Scotland
The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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MadHatDJ
(@BacktracksEdin) reported
from
Edinburgh, Scotland
No signal again @o2 reported before and still not able to receive calls in EH3 Why?
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SH
(@saulhxmer) reported
@O2 get someone to call me. Your automated service won’t put me through to an agent.
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Olie Mitchell
(@OlieMitchell) reported
@O2 hi, is there a problem with phone signal in the BA1 area? I can't receive/make calls at present
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Steph
(@Flamingo_code) reported
@O2 New pay as you go customer here. Topped up £10 but the £10 free credit offer says it's not valid when I tried to claim? I didn't receive the new sim card until Yesterday and I had to wait for my number to be ported.
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Telefónica in the UK
(@TelefonicaUK) reported
Don’t miss out! 🙌 Bubl’s here to help get the nation back on its feet! 🤖 @O2’s new ad focuses on putting customers first, with low offers on the latest tech. 👇
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Lee MiB© Exley
(@MiBz0r) reported
@O2 Fixed, finally. Not good that customers have had this issue for at least the last 7 days.
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James the ....
(@j190582) reported
@O2 I have a pay as you go phone and you have cut it off due to the global pandemic I have been stuck at home and didn’t need to use it since the being of 2020 now the £20 credit has gone I can’t use the number please help I can’t afford to lose that credit
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Sarah
(@Sarah42242355) reported
@O2 Hi all! I haven't been able to use my phone for a few days now because of work being done on the local mast. Am I going to be still charged for the days that the service is down? X
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sungrad
(@sungrad) reported
@VodafoneUK hey, been having home broadband issues for a few hours. Disney, Netflix and YouTube all refusing to load, and even your website is taking ages - I've had to drop back to @O2's 4G. What's up?
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Lee MiB© Exley
(@MiBz0r) reported
@O2 Yes, this problem happens on ALL devices and it isn't just me having it, how about getting it resolved rather than acting nobody knows about it??
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Kirsty
(@KandyKandy2013) reported
@O2 you are doing work in the area and it says we should have calls and intermittent 3g but there's been absolutely nothing for 2 days now and it says it won't be finished until 26th but we're getting no signal at all??