O2

O2 Outage Report in Ratho, Edinburgh, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ratho, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ratho, Edinburgh, Scotland 03/11/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ratho, Edinburgh, Scotland

The most recent O2 outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone
United KingdomDunfermline Internet
United KingdomEdinburgh Internet
United KingdomRoslin Phone
United KingdomLivingston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ratho, Scotland

Latest outage, problems and issue reports in Ratho and nearby locations:

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 why is my phone tellin me no sim/no service its @SamsungMobile A51 driving me crazy have tried all the fixes and its not picking up a sim card at all

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.

  • georgebowers888 George Bowers | Actor (@georgebowers888) reported from Edinburgh, Scotland

    @thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻

  • alyshiawalker7 ɹǝʞlɐʍ ɐᴉɥsʎl∀ (@alyshiawalker7) reported from Blackburn, Scotland

    Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴

  • itspaulactually Paul (@itspaulactually) reported from Edinburgh, Scotland

    @O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 I spoke to an advisor in store they said they couldn't help me as I'm pay as you go she said she could only help me if I was a contract sim

  • npjy83 Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 I would rather get one as soon as possible nearest store to me is gyle would I just need to walk in and would they be able to help me keep my number?

  • msksmiles Santosh Kumar Mohan Rangan (@msksmiles) reported from Edinburgh, Scotland

    @O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2

  • itspaulactually Paul (@itspaulactually) reported from Edinburgh, Scotland

    Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2

  • scotland_camera Scotland by Camera 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 (@scotland_camera) reported from Bo’ness, Scotland

    @O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.

  • jules878 Julia Palmer (@jules878) reported from Edinburgh, Scotland

    @O2 Is rewards app broken? Nothing there!

  • HarpSilver Harp (@HarpSilver) reported from Edinburgh, Scotland

    @srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things

  • ladysmanca Simona_la tradulettrice (@ladysmanca) reported from Edinburgh, Scotland

    @O2 Thanks! As I need my phone for work I need to sort the issue soon.

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    @O2 I am not a business. They have blatantly lied and conned me. Yet you are continuing to support these crooks?

  • npjy83 Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.

  • frvic93 frvic93 (@frvic93) reported from Edinburgh, Scotland

    @O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday

  • iangilmour Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland

    @O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mikejohnson90 Mike Johnson (@mikejohnson90) reported

    Why is phoning @O2 so difficult, just wanna cancel my poxy £5 Apple Watch payment. Jokers

  • jacobmenick Jacob Menick (@jacobmenick) reported

    @thegaryturrell @O2 I am getting this too @O2. Terrible customer service: nobody at O2 would even estimate a timeline for resolution🤦. I just started this contract and am in 14 day grace period, will just cancel and leave to a competing provider if not given satisfactory advice on how to resolve.

  • thespianfriend Amsters (@thespianfriend) reported

    @O2 hi my odeon priority code is not working today :( please can you help - I have sent a DM

  • BillLdn billy c (@BillLdn) reported

    @O2 I understand that but I live two minutes from a mast, also my partner who is with ee gets full coverage so cant be third party factors surely? Do 02 declare in the contract or in the t’s & c’s that o2 are not responsible for short losses of mobile services? The loss of signal is

  • tannnylew Tanya Lewis 💙 (@tannnylew) reported

    @O2 unable to use the voucher code for cinemas tickets for Monday. Help !!!!

  • kylemossman2811 Kyle mossman (@kylemossman2811) reported

    @o2 again signal is down it’s beyond a joke now…

  • Glewis101 Gavin Lewis (@Glewis101) reported

    @O2 your customer service is awful...I have lost the will to live..never calling back..dropping calls/hanging up..and you still can't get my SIM working. 3 days with no number and counting...do you care about your customers at all??

  • MarkCUren Mark Uren (@MarkCUren) reported

    @O2 My partner has been waiting more than 90 minutes for someone to pick up the phone so they can pay off the remainder of their device plan. What is going on? Shocking customer service.

  • icklede Donna Croft (@icklede) reported

    @vampyricserra @O2 Hi @O2 I have the same issue and have DM you but I’ve had no response.

  • jacobmenick Jacob Menick (@jacobmenick) reported

    @O2 How do I find out when it is fixed? The only advice I got from customer service was "keep trying to set it up". I have until 21 April to leave O2 without penalty and can commit to switching to Vodafone if it is not resolved by then.