O2 outages and service status in Ratho, Scotland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ratho, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ratho, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ratho, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ratho, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Total Blackout | 17 days ago |
|
Edinburgh
|
Phone | 2 months ago |
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Edinburgh
|
Phone | 3 months ago |
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Dunfermline
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Ratho, Scotland
Latest outage, problems and issue reports in Ratho and nearby locations:
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Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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Zenbloke 🏴 (@Zenbloke) reported from Edinburgh, Scotland@O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help
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Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland@O2 I am not a business. They have blatantly lied and conned me. Yet you are continuing to support these crooks?
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Simona_la tradulettrice (@ladysmanca) reported from Edinburgh, Scotland@O2 Thanks! As I need my phone for work I need to sort the issue soon.
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Nathan Young (@npjy83) reported from Mid Calder, Scotland@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland@O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕
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Natalie (@nats2768) reported from Edinburgh, Scotland@O2 me and hubby ordered new phones to be delivered today ! 😡 don’t look like that’s happening still in the depot , £800 for a phone and it takes days to get dispatched, crap service not happy at all
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John M Hunt (@Johnmhunt) reported from Edinburgh, ScotlandI spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, ScotlandA cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2
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Harp (@HarpSilver) reported from Edinburgh, Scotland@srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE
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Jacqueline mcdiarmid (@JacquelineMcdi1) reported from Crossgates, Scotland@O2 your customer services are pathetic. 40 mins to answer and still unable to solve my issues. Change of net work for me
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zoë johnston (@zoeLjohnston) reported from Edinburgh, ScotlandI really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness
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Paul (@itspaulactually) reported from Edinburgh, ScotlandEnough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
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Michael Russell (@Feorlean) reported from Edinburgh, ScotlandWhat does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜 (@AdzKru82) reported from Eskbank, ScotlandNever been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2
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Santosh Kumar Mohan Rangan (@msksmiles) reported from Edinburgh, Scotland@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland@O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable
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Michael Russell (@Feorlean) reported from Edinburgh, Scotland@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, Scotland@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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MadHatDJ/Backtracks Music shop (@BacktracksEdin) reported from Edinburgh, ScotlandTypical @o2 get a message asking how satisfied was I with service call received. Stating messages were FREE to answer. Go to send message and it states I will be charged. Maybe time to move.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Shaw (@alwaysshaw1) reported@O2 I always have issues and I’ve made so many complaints and they seem to never go anywhere. I can wait to leave you for good! #O2ARECRAP
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Shana Hendry (@Happyengland79) reportedAnd still not working! @O2 about time you replaced the mast for a new one that actually works ffs. Not a good advert for you when I have to use my EE hotspot to run my O2 phone. #evidenceforombudsman
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Lee Stewart (@LeeStewart2383) reported@O2 after multiple phone calls to customer services to advise i had been receiving emails and texts stating I owed money when I dont a restriction has been placed on phone and they cant lift the restriction for upto 7 days. @O2 I wouldnt recommend you to anyone these days
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Dee Brown (@DeeBrow47820756) reported@O2 @AlanRob68902430 The merger combined O2's mobile network with Virgin Media's broadband business to create a major integrated communications provider in the UK." Must be nice to.earn so much from pensioners. £60 a month for a 2 year old phone.
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Walt (@londonwalther) reported@O2 I ordered an iPhone in February - received a fake plastic device and have spent 8 hours over 10 calls with the support team to try to resolve this with no kick. Absolutely terrible service from O2 !
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Pessimistic Astronaut (@purpleakai) reported@O2 your website AND your app are down. And dont tell me youre not experiencing issues, youre clearly talking shite. Embarrassing service.
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Polaris (@Polaris_92) reported@O2 worse still they don’t care. And tell me their system for reporting fraud is down, please call back!!!
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Ian Court (@iancourt) reported@O2 @Joff_L Not convinced, O2, sorry. Uswitch SIM only deals used to be open to existing customers who were renewing at the end of their contracted period, but you stopped that last year. Why? The deals you offer existing customers aren’t great in comparison to the Uswitch offers. Fortunately for me, I managed to renew several of my O2 contracts via a Uswitch link the day before you pulled the plug. You’ve since had the nerve to hit us with a higher than advertised April price increase, in spite of Ofcom’s rules. When I’m next up for renewal, unless you can do me a really good deal that’s on par with the price comparison offers, I may very well take my business elsewhere, after 27 years of being a customer.
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Josephine (Josie) Tapper (@TapperJosephine) reported@O2 almost a month without data inside my home due to a mast issue. It’s been down at least 6 months out of the last 12. Your coverage is also non-existent in Exeter. It’s 2026 for goodness sake.
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Bhavesh Ramburn (@notyouravgqs) reported@O2 Hi, since Dec all my incoming calls show as UNKNOWN in caller ID & call history. I've tried resetting my phone, swapping the SIM to another phone - issue persists. Seems like a network/account issue. Can you look into this or reset my account settings? Thanks.