O2 Outage Report in Ratho, Edinburgh, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ratho, Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Dunfermline |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Bathgate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ratho, Scotland
Latest outage, problems and issue reports in Ratho and nearby locations:
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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Lee Montgomery
(@Macgumerait) reported
from
Oakley, Scotland
@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
@O2 Is rewards app broken? Nothing there!
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Scotland by Camera 🏴📷
(@scotland_camera) reported
from
Bo’ness, Scotland
@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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ɹǝʞlɐʍ ɐᴉɥsʎl∀
(@alyshiawalker7) reported
from
Blackburn, Scotland
Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@o2 you make it extremely difficult to return an accessory for a refund. Please can you help?
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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MadHatDJ
(@BacktracksEdin) reported
from
Edinburgh, Scotland
No signal again @o2 reported before and still not able to receive calls in EH3 Why?
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Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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Angela Paterson
(@angie_baby1986) reported
from
Livingston, Scotland
The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Tooba M Iqbal
(@toobausman) reported
from
Edinburgh, Scotland
@O2 4g is not working. #o2 #o2down
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@Sam13346163) reported
@virginmedia @O2 Try fix your existing network before expansion. I have had nothing but problems with your broadband since joining can't wait to leave for BT. Your customer service is a joke
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Rob Scatigno
(@Scatigno1) reported
Anyone else having issues with @O2 network the past couple of days? Struggling to access the internet through my Data usage when not connected to Wifi
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Stephen Daniel Fair
(@stephenfair1971) reported
@ThreeUKSupport I’m bored of waiting ..what with this service being promised since 2019 and now your removal of free roaming @O2 are looking like a better fit
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Max Toulliou
(@maximetoulliou) reported
@O2 Hi! Signed up for an O2 plan yesterday to benefit from the Volt offer (Existing Virgin customer). But now in my O2 app I'm told I'm not eligible without this having been mentioned anywhere before. Can you help please? Thanks
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Jon B
(@jonathanitb) reported
@O2 hi! I left O2 last month and am yet to receive a pro-rata refund on my final month. I can’t login to My O2 to view bills - is someone please able to help me sort this?
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Frog in a Bucket - Narrowboat Odyssey
(@FrogOdyssey) reported
@O2 I am a priority customer expecting to see England Rugby tickets at 10.00 this morning. Were they withdrawn?
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N1ghtfox44
(@jono201200) reported
@O2 @virginmedia O2 very bad for data in Cornwall , PAC code request coming soon , think @EE is on the cards
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Steve Dixon
(@The_Hustler15) reported
@O2 @virginmedia But you don’t mention that it weakens your phone signal. Ever since you said you were merging with VM a few months ago, I’ve gone from a good 4G, to a poor 3G signal. Already sent DM’s, and have been told you’re looking into it. Yeah right.
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George Jealouse
(@gjjuice) reported
@O2 hi I’m trying to book for Dune in Bracknell and it’s not accepting my code. Help!
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i a i n
(@iainwanderson68) reported
I'm going to change my mobile phone network from @O2; mainly because the mobile data signal in my area is atrocious. I'm lucky if I can get anything better than "H+" signal strength. Any suggestions as to an alternative network? #o2 #mobiledata #badservice