O2 Outage Report in Ratho, Edinburgh, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Ratho, Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Roslin |
Phone | |
| Livingston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ratho, Scotland
Latest outage, problems and issue reports in Ratho and nearby locations:
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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MadHatDJ
(@BacktracksEdin) reported
from
Edinburgh, Scotland
No signal again @o2 reported before and still not able to receive calls in EH3 Why?
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
@O2 Is rewards app broken? Nothing there!
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
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Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
@O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2
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Simona_la tradulettrice
(@ladysmanca) reported
from
Edinburgh, Scotland
@O2 Thanks! As I need my phone for work I need to sort the issue soon.
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Lee Montgomery
(@Macgumerait) reported
from
Oakley, Scotland
@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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ɹǝʞlɐʍ ɐᴉɥsʎl∀
(@alyshiawalker7) reported
from
Blackburn, Scotland
Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴
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Scotland by Camera 🏴📷
(@scotland_camera) reported
from
Bo’ness, Scotland
@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Farley
(@farleyamanda) reported
@O2 please can you explain why I have been sent a bill for a contract that was cancelled within 14 day cooling off period. And why my contract change to PAYG was not completed for over 2 months and why your customer services refuses to resolve the issue @UKConsumerRight @Ofcom
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Farley
(@farleyamanda) reported
@O2 I' like to know why it's so hard to change contracts? Why your customer service hangs up, no reason? Why despite asking for this to be escalated over 2 months nothing is done? Why I've now been charged for contract I cancelled(within cooling period) and now double charge @Ofcom
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Dan Harris
(@dan04harris) reported
@O2 can you guys help I’m trying to register my mums new O2 account but the email address is wrong. I called up on the 28th to sort this out but it still hasn’t been sorted!
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DA_shots
(@shots_da) reported
@O2 I have had no signal all day - what’s going on???
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Sketch Social🇨🇮🏴
(@social_sketch) reported
@GabrielleNYC @jamesrbuk No? They're places you go to to actually see touch, smell things before you select something to buy. Amazing concept. No delivery service, you go there and walk in. Anything everything available. No maps either, signal on @O2 was shocking 8n hilly terrain. It was fab.
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Clair Marren
(@clairhl) reported
@tracestarshine @dhlexpressuk @O2 Have you still not heard back or got your phone? That’s terrible service.
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richard
(@dickfleur1) reported
@O2 why does my phone say I have full 4G yet I might as well have no signal at all, I looked on your site and it give me some BS about spectrum, I live in an area with a few villages and a small town, not alot of people. How can you justify charging so much for unlimited data
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Doug Paulley
(@Doug_Paulley) reported
from
Wetherby, England
@saj_anderson @ubereats_uk @O2 I've had similar problems with Carphone Warehouse. It rears its ugly head sometimes. They say "Royal Mail database fault, get your building reclassified as residential" I say "No, sort yourselves out". Happily doesn't affect voter registration etc.
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🌸 S🦄
(@SJaiime2) reported
Why do I have a 4G signal, full bars and unable to access the Internet? @O2
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Paige Evans
(@ImperfectPaige_) reported
So you split with an abusive partner and when trying to sort the finances, speak to @O2 to see how they can help you not pay for him anymore. Their solution? Contact said abuser and sort it with him otherwise you're stuck in contract and have to pay