O2 Outage Report in Ratho, Edinburgh, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ratho, Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Dunfermline |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Bathgate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ratho, Scotland
Latest outage, problems and issue reports in Ratho and nearby locations:
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks
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Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@o2 you make it extremely difficult to return an accessory for a refund. Please can you help?
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Scotland by Camera 🏴📷
(@scotland_camera) reported
from
Bo’ness, Scotland
@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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MadHatDJ
(@BacktracksEdin) reported
from
Edinburgh, Scotland
No signal again @o2 reported before and still not able to receive calls in EH3 Why?
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Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Tooba M Iqbal
(@toobausman) reported
from
Edinburgh, Scotland
@O2 4g is not working. #o2 #o2down
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ɹǝʞlɐʍ ɐᴉɥsʎl∀
(@alyshiawalker7) reported
from
Blackburn, Scotland
Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Angela Paterson
(@angie_baby1986) reported
from
Livingston, Scotland
The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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Lee Montgomery
(@Macgumerait) reported
from
Oakley, Scotland
@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Raveenix
(@Raveenix1) reported
@O2 still no fix for the H+ issue in Burton - on - Trent..... Are you sure it's actually being looked at? It's taken a ridiculous amount of time now, very disappointed
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Joseph Bonthuys
(@joebonthuys) reported
@O2 I’ve got no issue doing ‘security’ publicly. My account will be of no use to anyone as I’m taking my custom elsewhere. Don’t want anything hidden behind DM’s. Just want my hard earned money back! You was quick enough to take it. 4 months is beyond a joke!
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Mapppy
(@Mapppy1) reported
Can wait for my contract to end with @O2 nothing but problems with signal, 4g, phone calls honestly can not see why I pay you 100 pound a month for such a **** service. When I speak to your customer service I just get the same crap. “Oh it’s the area your in” honestly poor.
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📶PhoneMast
(@Phonemast) reported
Just noticed @O2 has gained pp for a 22m mast in Barnehurst golf course. I really hope @Vodafoneuk join this site as it will fill a big hole in poor coverage, otherwise I may have to consider changing provider on completion!!
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Mike Fisher
(@ArrEssVeeTwin) reported
@O2 now on my 5th person…..so you’ve paid 5 people to do a job that should be so much easier. Apparently my call is in a queue and will be handled shortly. Or will you hang up on me again???
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princess knickers
(@princess_knicks) reported
@O2 You sent me a message to tell me I use less than half my data allowance a month then recommend I change my tariff to a more expensive one. That’s not nice either! Doesn’t make me feel like a valued customer being offered a better deal - merely a cash cow.
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🔌
(@METASOUTHDUB) reported
@O2 is there currently issues with o2 network in DT4, Weymouth? No 4g whatsoever
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Mike Fisher
(@ArrEssVeeTwin) reported
@O2 Yes I have. You sent it to me because my phone was paid off. So how about a system where people get put through to the right departments and your staff have working headsets and don’t hang up on people?
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zoe potts
(@forestzoe) reported
@O2 trying desperately to report some form of fraud, for a cancelled account. Going round in circles. Had everything from being cut off, transferred to 4 depts, transferred to recorded msg and everything in between. Your service is appalling and I'm no further along
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Brian Woods
(@digitalfailure) reported
If these covid jabs turn you into a 5G transmitter, and half the population or more has had at least 1 jab, how come I still can’t get an @O2 5G signal in Chester? Come on people get jabbed so I can watch the Tour de France on my phone