O2

O2 Outage Report in Ratho, Edinburgh, Scotland

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ratho, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ratho, Edinburgh, Scotland 10/20/2025 15:00

October 20: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ratho, Edinburgh, Scotland

The most recent O2 outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone
United KingdomBathgate Internet
United KingdomLivingston Internet
United KingdomEdinburgh Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ratho, Scotland

Latest outage, problems and issue reports in Ratho and nearby locations:

  • Zenbloke Zenbloke 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported from Edinburgh, Scotland

    @O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help

  • garyfarmsocial garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    @O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.

  • zoeLjohnston 👑🧜🏼‍♀️DivineRisingGoddess🙏🏼👑🕉 (@zoeLjohnston) reported from Edinburgh, Scotland

    Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr

  • AdzKru82 𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜 (@AdzKru82) reported from Eskbank, Scotland

    Never been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2

  • aligeochis AliChis (@aligeochis) reported from Edinburgh, Scotland

    @o2 you make it extremely difficult to return an accessory for a refund. Please can you help?

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it

  • aligeochis AliChis (@aligeochis) reported from Edinburgh, Scotland

    @O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks

  • PaulCraig91 Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @EE @O2 Her other device has since broke so, would be a massive help to her! 😅

  • TwtrMinstrel Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland

    The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Well there will be no bill paid until you credit my loss of service hows that

  • Feorlean Michael Russell (@Feorlean) reported from Edinburgh, Scotland

    What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.

  • TwtrMinstrel Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland

    @O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.

  • gmcp84 Gemma Mitchell (@gmcp84) reported from Edinburgh, Scotland

    @O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!

  • Feorlean Michael Russell (@Feorlean) reported from Edinburgh, Scotland

    @VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.

  • BacktracksEdin MadHatDJ (@BacktracksEdin) reported from Edinburgh, Scotland

    No signal again @o2 reported before and still not able to receive calls in EH3 Why?

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕

  • angie_baby1986 Angela Paterson (@angie_baby1986) reported from Livingston, Scotland

    The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful

  • toobausman Tooba M Iqbal (@toobausman) reported from Edinburgh, Scotland

    @O2 4g is not working. #o2 #o2down

  • zoeLjohnston zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland

    @O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Stemac2010 Pixels In The Sky (@Stemac2010) reported

    @paulgtrainer Our engineers have found some damaged cables and are carrying out a repair. While we do this you might have some trouble with your calls, texts and data. We're working as fast as we can. Updated 19:35 (refreshed hourly). Recent faults might not show yet. That’s for @O2 but…

  • louis_belfort Louis Belfort (@louis_belfort) reported

    @S1dTR0tt3r147 @EE It can't be as bad as @O2

  • Janner_Guy 🥋 (@Janner_Guy) reported

    @O2 "message not sent, service not activated on network"

  • SusBoisClub perc30 (@SusBoisClub) reported

    @cooolchief @O2 I think there’s sumn wrong wit my network

  • adrian83caveill AC Photography (@adrian83caveill) reported

    @O2 1/2 I'd rather make it public how bad you are. Even tonight I've been trying to sort this since 6:45pm and now I've been cut off! Terrible network coverage and all I have to do is Keep repeating myself when I speak to someone. I've been waiting 5 days

  • CharlickHannah Hannah charlick (@CharlickHannah) reported

    @O2 please tell me what’s happening with signal on the Wirral, am I unable to turn my call forwarding off as I can only get low 3G. I really need this sorting asap.

  • TerryHarrison16 TerryHarrison (@TerryHarrison16) reported

    @O2 is the worse network coverage in the uk tied into this bullshit for years!! Would love to post this tweet but guess what……no service absolutely abysmal #Shocking

  • Lannuss Lannuss (@Lannuss) reported

    @O2 @pricesamuel56 Same for me. I have called today to try and arrange an upgrade but you can’t or won’t match another deal and don’t seem interested in losing a customer. Asked to speak to customer service, put on hold and then hung up on when got through

  • AaronH0692 𝕬𝖆𝖗𝖔𝖓ʘ‿ʘ (@AaronH0692) reported

    Please tell me what I pay my @SkyUK bill for? The broadband goes down and it cuts both my kids tvs off! Biggest pile of toss I pay for! I don't know what's worse these last few months... My broadband or @O2. Absolute shambles the pair of em! @SkyHelpTeam 😡

  • stonervibesinit Riz la (@stonervibesinit) reported

    @O2 @UmbroUK @EnglandRugby Be more excited if ye could sort out your network, been down all day long