O2 Outage Report in Ratho, Edinburgh, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (29%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Ratho, Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Livingston, Edinburgh and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston |
Internet | |
| Edinburgh |
Total Blackout | |
| Dunfermline |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ratho, Scotland
Latest outage, problems and issue reports in Ratho and nearby locations:
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Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE
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Scotland by Camera 🏴📷
(@scotland_camera) reported
from
Bo’ness, Scotland
@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things
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ɹǝʞlɐʍ ɐᴉɥsʎl∀
(@alyshiawalker7) reported
from
Blackburn, Scotland
Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴
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Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
@O2 Is rewards app broken? Nothing there!
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 why is my phone tellin me no sim/no service its @SamsungMobile A51 driving me crazy have tried all the fixes and its not picking up a sim card at all
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Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
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Simona_la tradulettrice
(@ladysmanca) reported
from
Edinburgh, Scotland
@O2 Thanks! As I need my phone for work I need to sort the issue soon.
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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Lee Montgomery
(@Macgumerait) reported
from
Oakley, Scotland
@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 I would rather get one as soon as possible nearest store to me is gyle would I just need to walk in and would they be able to help me keep my number?
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 I am not a business. They have blatantly lied and conned me. Yet you are continuing to support these crooks?
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
@O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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nick harrison
(@nickhar50418548) reported
@virginmedia @O2 I’m calling you on average every other day there’s been issues in the tw9 area since beginning of October… every time you call up there’s a pre recorded message.. customer service just talk to you like your stupid and say what can we do ?? It’s a network issue .
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John Patterson
(@MrJ_Patto) reported
@virginmedia @O2 Ok so why are you trying to charge me £48 late payment fees for an account that's never been in my name from 3 years ago ? Stay connected
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Lisa Gills
(@arealpageturner) reported
@O2 Amanda in business has been amazing. I've had awful problems with signal in the CR4 area. Sadly I'm leaving the network but your service has been fantastic #customerservice
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Brravin Raja
(@B_Raja15) reported
@O2 Hi sorry to trouble you, I forgot my security question to sign into my O2. I rang customer services and they told me that there is nothing they can do. I am wondering if there is anyone else I contact regarding this please?
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𝒩ℴ𝓃𝓃𝓎 𝒲𝒾𝓁𝓁𝓈
(@NonnyWills) reported
@O2 im trying to speak to customer support about my phone which is faulty/look at my insurance and your chat keeps closing! :-/ maybe I should stop paying my bill then you’ll talk to me
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Jennifer McShane
(@Jenny_McShane) reported
@O2 Hi, I've tried multiple times to speak to an actual person on your Access line about disabled seating for an upcoming concert and have spent hours waiting, with no one answering the call, no matter what day or time I call. Can you help, please? I don't want to email.
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alex thorpe
(@alexthorpe10) reported
@O2 hi I want to book Peter Kay tickets when they go on pre sale Thursday how do I go about booking a wheelchair and carer space with you guys as I’m a customer of yours
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🏁Ruth Maxwell-Hudson🏁
(@ruthm4x) reported
@virginmedia @O2 No, I'm not their customer, should I be contacting them?
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Hannah louise
(@hannahlouis962) reported
@O2 your customer service is pathetic!
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John Gibson
(@JohnGib49909576) reported
@virginmedia @O2 Fat chance, ive been waiting for 5 months now, service desk are a joke, passed from pillar to post and there is a massive language barrier and a hugh voice quality while on the phone for 1.5 hours average. Shocking service and no commitment to service. I sighed up for an 18month