O2 Outage Report in Prestatyn, Denbighshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Prestatyn, Denbighshire, Wales
The most recent O2 outage reports came from the following cities: Mold, Rhyl and Flint.
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Community Discussion
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O2 Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Nick Toye (@NickToye) reported from Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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shane cooke (@shanecooke) reported from Mostyn, Wales
@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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Alex Yem (@alexboy84) reported from Bodelwyddan, Wales
@O2 I wish ME a Merry Christmas because it's my BIRTHDAY tomorrow 🎂 and I've been a loyal @O2 customer for 16 years! 🤳
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Alex Yem (@alexboy84) reported from Bodelwyddan, Wales
@O2 I wish ME a Merry Christmas because I've had an awful year getting accused of something I didn't do and I've been a loyal @O2 customer for 16 years! 🤳
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J E S S (@jess_hornee) reported from Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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shane cooke (@shanecooke) reported from Mostyn, Wales
I hope that now I’ve escalated my issue with @o2 they will be more reasonable
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Milo (@milonoblet) reported from Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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shane cooke (@shanecooke) reported from Mostyn, Wales
Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Hall (@laurenhall96x) reported
Is @O2 down? My internet connection has been horrific
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B🐝 (@BR_4_NN) reported
@O2 i've put it into my mums new iPhone 12 and my signal is stronger compared to in my phone? my signal has been bad since i've had this phone but i just ignored it, i've never had 5G in areas my sister has and her signal strength is alot stronger than mine
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Jonathan Ash (@Jonnyreggieash) reported
Can’t access my O2 app any chance of some customer service @O2 Only been with you a week and can’t contact anyone not a great start!
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Lilly Fox (@lilsfoxxx) reported
@O2 Instead of posting go outside and fox your issues there is **** all service for miles up here in Scotland cos of this storm
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TanyaRoberta (@tansea13) reported
@LauraFi89830945 @O2 I'm in the same position. Ordered on 20/11 and still nothing. St least other suppliers tell you up front if its not in stock BEFORE YOU SIGN THE CONTRACT AND PAY UPFRONT! Awful service from O2
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linny1718 (@winter2213453) reported
@O2 your deals are rubbish and your customer service advisors for upgrades aren’t much better! How rude was the text instantly advising the desk was no longer available to me the minute I questioned how poor the desk actually was! Maybe time to think customers come first o2!
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Kim Pearson (@kimpearson72) reported
@O2 no mobile reception in HG3- is there a mast down or something??
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Elizabeth Bennett (@lizzieb4128) reported
@O2 O2 having system issues but no IVR message. Waited 20 minutes to speak to someone and all they said was ‘O2 having system issues ring back later’ and hung up. Some customer service that!! 😡
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Pamela Paterson (@pammiep1) reported
Has @O2 got the worst customer service not only in the UK but in the world. What do I have to do to clear the 2p outstanding on my account. I've only been trying since September.
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Jess Harris-Heyworth (@jesstallulahhey) reported
@O2 I was trying to set up four new accounts! I rang 08442 020202 and the person answering the phone said sorry our systems are down please call back and hung up!