O2 Outage Report in Bodelwyddan, Denbighshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bodelwyddan, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bodelwyddan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bodelwyddan, Wales
Latest outage, problems and issue reports in Bodelwyddan and nearby locations:
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
I hope that now I’ve escalated my issue with @o2 they will be more reasonable
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Huw Roberts Republic of Wales. 🏴
(@JohnRob92251513) reported
@O2 One of your “customer care” people slammed the phone down on me on Saturday morning. That’s the end. I’m bloody sick of you. Good riddance.
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Mandy
(@MasonA_Mrs) reported
Still haven’t got one, and on hold again. What happened to good customer service? @O2 Is because we want to leave that we’re being given the run around? Can someone help tonight @O2
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Bobby Makepeace
(@BobbyMakepeace) reported
@O2 I'm very annoyed. One of your Call Centre workers has put the phone down on me twice in the past 20 minutes. You've sent me a Samsung to test my SIM card without a charger. I'm an iPhone user. What is going on. Your automated system is ridiculous.
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Shameena
(@Shameenai) reported
@O2 I'm so annoyed and upset, I'm trying to remove my spendcap so I can call my husband abroad as my father in law has just died and everytime I call your phone line just cuts me off!!!! I can't remove it online there is just no help!!!
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Claire Petrie - Digital Assistant
(@ClairePetrie83) reported
@O2 How do I make a formal complaint? Your customer service is absolutely disgusting! Will be leaving at the end of my contracts
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Ria Cockbain
(@MariaCockbain) reported
@O2 Unable to get signal at home. Any actual help from O2?
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Shelley Gordon
(@shelleygordon88) reported
@O2 trying to change a billing date is the worst experience ever. However if I don’t pay the bill I bet you would call me then......wanna explain how to do this as your website say to call but no ones there when you do!?! Bad customer service
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Simona Manni
(@minocria) reported
@O2 waited 20 minutes to speak to you and the call was cut off after only a few seconds. Website seems down as well. How can I speak to you urgently about massive roaming charges while stuck abroad?
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Claire Petrie - Digital Assistant
(@ClairePetrie83) reported
@O2 Nope - called your hopeless customer service, to be told that it would update within 24 hours of order. Still hasn't, but you have taken my deposit.
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Chembie
(@Chembie4) reported
@O2 absolutely disgraceful! Tried 3 times to get support today and I ended up being connected with another o2 customer who was trying to get through!! What are you playing at?