O2

O2 Outage Report in Hoylake, Metropolitan Borough of Wirral, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hoylake, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hoylake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hoylake, Metropolitan Borough of Wirral, England 12/21/2024 10:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hoylake, Metropolitan Borough of Wirral, England

The most recent O2 outage reports came from the following cities: Liverpool, Upton and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomUpton Phone
United KingdomBirkenhead Phone
United KingdomLiverpool E-mail
United KingdomUpton Total Blackout
United KingdomLiverpool Phone

Community Discussion

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O2 Issues Reports Near Hoylake, England

Latest outage, problems and issue reports in Hoylake and nearby locations:

  • SteByrneLFC Ste Byrne (@SteByrneLFC) reported from Birkenhead, England

    How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • craigparry85 Craig Parry (@craigparry85) reported from Kirkby, England

    @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • Kazz1010 Karen (@Kazz1010) reported from Birkenhead, England

    @O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @O2 can you sort me out my iPhone lead that never arrived as per my order

  • elrosevincent Ellie♐️ (@elrosevincent) reported from Liverpool, England

    Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 problem needs resolving today , can you help ?

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP

  • stevegsimpson Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mummy_knight Helen K  Nottinghamshire Vlogger (@mummy_knight) reported

    Thinking moving to @O2 from @ThreeUK network was a bad move on my part even tho their customer service was terrible.These networks offer you the world then trap you with no services. don’t have the best part of £2000 to pay for my handset & remaining contract to get out of it :(

  • mummy_knight Helen K  Nottinghamshire Vlogger (@mummy_knight) reported

    @toriious @O2 Yea,I’ve messaged on app & it’s a waiting game.Theyre always like “you’re a adult you have bills to pay” & I’m like if your mast worked & I could use your service I wouldn’t mind but I can’t use data & calls are dropped soon as I connect as the mast is broken. Why should I pay??

  • 100pcLondoner 40.1%Londoner (@100pcLondoner) reported

    @_Harriet90 @O2 It’s an old policy and doesn’t seem too bad for a high risk teenager’s phone. Wouldn’t ever get it for my own phone esp as many policies don’t even include just losing it, but this one did. Have now concluded the process.

  • mummy_knight Helen K  Nottinghamshire Vlogger (@mummy_knight) reported

    So @O2 have cut me off completely even after agreeing to a payment date. I’ve asked on the app chat and I’ve as yet had no reply. Why agree a date and still cut my services off and stop my extras? I can’t get any calls or texts, the mast in may area has been broken since may 17th

  • theandycooke Andy (@theandycooke) reported from Barnsley, England

    Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity

  • lestereverton80 ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported

    @O2 can you help me please

  • _Harriet90 Harriet (@_Harriet90) reported

    @100pcLondoner @O2 Everyone knows that you never bother with mobile phone insurance. Massive scam, terrible value for money and extremely inconvenient

  • 46mreviews Paul Hunt (@46mreviews) reported

    @O2 your awful awful Aura voice thing has driven me to swearing blocking me from speaking to a person. I've been on the app, website and community forum and called 3 times. I must change the bank my direct debit goes from. If you want my money, tell me how to speak to a person.

  • T0m__23 Tom_23 (@T0m__23) reported

    @EE Absolutely no issues with @O2 in the parts of Liverpool I’ve lived in... only ever heard bad things about @EE in the city too... weird.

  • jane_taylorJT Jane Taylor (@jane_taylorJT) reported

    Loss for words yet again @O2 after spending hours on the phone and being promised a refund and credit for the inconvenience YET AGAIN it didn’t happen. any suggestions on a better phone network I can switch to? @CPWTweets thanks to your initial mistake I’m still paying the price