O2 Outage Report in Hoylake, Metropolitan Borough of Wirral, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hoylake, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hoylake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Hoylake, Metropolitan Borough of Wirral, England
The most recent O2 outage reports came from the following cities: Liverpool and Aintree Village.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hoylake, England
Latest outage, problems and issue reports in Hoylake and nearby locations:
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
I hope that now I’ve escalated my issue with @o2 they will be more reasonable
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Lawton #KBF
(@SJLawton1) reported
Hey @O2 - you really have the worst customer service ever. I have been a victim of fraud where someone managed to bypass your security systems and effected a SIM swap. They then racked up over £100 in premium line charges.
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Jill Hobbs (artist)
(@jillhobbsartist) reported
@RevRichardColes @O2 Give them a bad review on trip advisor!
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Adrian Webb
(@Adywebb) reported
@RevRichardColes @O2 Move your number across to Tesco Mobile.....they use the O2 network but have lovely human beings on the end of a phone
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Declan Cavanagh
(@TheDecCavanagh) reported
@O2 had my new phone for a day and I’m still getting no signal, I really need my phone today and this is a massive hindrance. Please can you help me out
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Liz
(@contradictious) reported
@O2 Hi, My android phone updated earlier, and then I got a couple of messages saying 'SIM1 not provisioned'. Now I can't make/get calls or texts and it says 'not registered on network' Help, please?
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Carol Johns
(@a700c1521f4d43f) reported
@O2 What's wrong with the service in the last few days, very poor reception in my house. Only been getting one bar of service.
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JAC Autos
(@jac_autos) reported
from
Studley, England
Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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Oliver Andrews
(@unkn0wnvariable) reported
@O2 Hi, how do I request an eSIM pack? Website says contact customer service so I called 202, but when I say “eSIM” to the system on there it says request it through the MyO2 app, which doesn’t seem to have an option for that. Thanks.
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djClaudia
(@djClaudia08) reported
@O2 since joining O2 2 months ago, I regularly get spam texts. Didn't have this problem with Virgin in the 10 years that I was with them. Is this a common problem that all O2 customers deal with? I often report spam texts and block the numbers, but they just keep coming!
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Russ Michaels Consulting
(@RussMichaels) reported
been getting prank calls from an @O2 number. So Contacted O2 customer services to ask if they could contact their customer and ask them to stop. Nope, they can't be bothered, too lazy.