O2 Outage Report in Hoylake, Metropolitan Borough of Wirral, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hoylake, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hoylake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hoylake, Metropolitan Borough of Wirral, England
The most recent O2 outage reports came from the following cities: Liverpool, Aintree Village, Seaforth and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hoylake, England
Latest outage, problems and issue reports in Hoylake and nearby locations:
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 any help out there ? #badcustomerservice
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Karen
(@Kazz1010) reported
from
Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Miranda Hawkins
(@MJaneHawkins) reported
@O2 You repeatedly confirm my account is closed and nothing owed. Yet you are charging me and advising payment overdue. 5 calls and not yet resolved. Help. I have had enough of this
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Paul
(@paulhayward200) reported
@O2 @hubbubUK The reason they don’t have internet is they use O2s rubbish network .😡
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David Graham
(@DG34UK) reported
@O2 I have two iPhone 11 & sims at my house for past 6 weeks. It was through fraud on my bank account. Have called twice and your customer service teams have not helped at all. Advice required please.
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Robert James Bird
(@robjamesbird) reported
@O2 Recycle is such a scam. They valued my phone at £200.. and now its valued at £40 because of "screen damage' which is utter rubbish. I can confirm it was delivered in a good condition and I have photos. Complaints are ignored. I read the forums and I am not the only one. Avoid
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SkyValley
(@sky_valley87) reported
@O2 Same problem, recycles same pages with nothing happening. Will dm
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Vinny Pearce
(@vinnypearceDJ) reported
@O2 Nope no service at all and Iv tryed O2 handy network guides
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🏴🇪🇺 Rebel Scot
(@Ind3pendent7) reported
Oh and @O2 when you finally unblock me so I can call to reach a resolution it’s unprofessional to put me on hold without telling me why and then terminating call while I wait. I wasn’t rude, I was asking for help so that I can keep my phone, my lifeline. #MentalHealthMatters
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Ralphy
(@coyi1966) reported
@virginmedia @O2 My virgin broadband went down overnight now back on and 5G option to connect my devices has completely disappeared 😡
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Eve
(@allsaint78) reported
@O2 hello is there an issue with the app? I changed my tariff. I selected the 1.5 GB but when it went through it said 750mb and then I was emailed it said 1 GB. 750 and 1GB is too little now. I'll cancel it if that is all I'm getting.
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Hana
(@ohmygouldness) reported
@O2 why has your phone/data signal been absolutely diabolical for the past few days? What am I actually paying for?