O2

O2 Outage Report in Penmaenmawr, Conwy, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Penmaenmawr, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penmaenmawr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Penmaenmawr, Conwy, Wales 12/07/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Penmaenmawr, Wales

Latest outage, problems and issue reports in Penmaenmawr and nearby locations:

  • TW_Hairdressing TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me

  • Lizz78095 Wesley D Woolfall ⚡⚡ (@Lizz78095) reported from Llandudno, Wales

    @O2 I say this the Next better in Lymm the Wales the Network so far EE Winning with better network @EE 😉👍👍

  • LyndseyCHP Lyndsey Anton (@LyndseyCHP) reported from Llandudno, Wales

    @O2 Thanks I have been on this, and it says no service till Friday night?

  • LyndseyCHP Lyndsey Anton (@LyndseyCHP) reported from Llandudno, Wales

    @O2 unable to use phone in Llandudno to make calls, is it really down until Friday night? It would have been helpful to have notice?

  • TW_Hairdressing TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬

  • gazworrallradio Gareth Worrall (@gazworrallradio) reported from Llandudno, Wales

    2nd message which adds to my complaint so thanks means more compensation. Please advise how to make a complaint @O2

  • amgw_d AMGW.D.W (@amgw_d) reported from Llandudno, Wales

    Hope others keep ok seem that @O2 4G is very low down around here in Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 so u in the know

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge

  • Stephen_Linton CupofStea 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stephen_Linton) reported from Bangor, Wales

    @O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike16818 Mike168 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇭🇰 (@Mike16818) reported

    @O2 telephone customer service is definitely by far the worse customer service, completely waste of time! Cut off three times for just a simple task and all failed miserably.

  • ianrosenthal Ian Rosenthal (@ianrosenthal) reported

    @O2 Why is swapping a phone number from an old sim to a new one so difficult. Have tried 3 times in the last month. Website, calling customer services and the move by text service all told me that I'll be moved within 24 hours. 48 hours since latest attempt and still nothing.

  • HeistXander Xander Tiberius Heist (@HeistXander) reported

    @O2 Joined 11/05, told I have to pick my O2 benefit in 28 days but my account still isn’t active. Called in but tech had to escalate, no return call. Complained and I get a reply every 5-7 days to find out it still doesn’t work. Waste of time moving to O2. Garbage.

  • alisonjyoga Alison Johnson (@alisonjyoga) reported

    @O2 #o2 Hello. I have the same problem again with my mobile trying to use my Data in France Basically I can’t use Data. I can only use my phone when I can access WiFi. Not great in France as public WiFi very limited. I’m relying on my phone to keep up with work

  • xKatiex_ Summer Fence (@xKatiex_) reported

    @O2 I’ve had my contact three months and in that time your service in my area has been down more than it has worked. Trying to get through to someone, no hold message and rings out. Can’t use webchat as says you’re too busy. I need to speak to someone to cancel please

  • Socia11yDistant Still Socially Distant (@Socia11yDistant) reported

    Huge regret moving to @O2 signal in my area is 100% not as shown on their coverage map. It's absolute DIRT Should have stayed with @ThreeUK

  • laurenmaher_ Lauren💃🏼 (@laurenmaher_) reported

    @O2 @LutzSchueler please can my email of complaint that I sent at 3pm yesterday be looked in to urgently.

  • risiadee A (@risiadee) reported

    @paulhayward200 @O2 honestly it’s so bad, can never use my phone or laptop upstairs.. feel like breaking my phone half the time

  • CorrectHorseB CorrectHorseBattery (@CorrectHorseB) reported

    .@O2 I ported my number to your network, it’s been over 24 hours and I still cannot activate iMessage or FaceTime. Just fails over and over.

  • Primativo28 Primativo28 (@Primativo28) reported

    @O2 your customer service is absolutely shocking. On 15 minutes to report a phone stolen!