O2 Outage Report in Marlborough, Wiltshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Marlborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at O2
O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Marlborough, Wiltshire, England
The most recent O2 outage reports came from the following cities: Devizes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Marlborough, England
Latest outage, problems and issue reports in Marlborough and nearby locations:
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kevin houston
(@kevlar_52) reported
from
South Marston, England
@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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Dave Jack
(@DaveJacko60) reported
from
Swindon, England
@O2 No problem,will be moving to another supplier when my my contract is up in October anyway
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Mark Cusack
(@HungerfordMC) reported
from
Hungerford, England
@O2 I hit like but I am on your 12 month upgrade which never happened before.
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Jay Shah
(@jayshah4455) reported
from
Swindon, England
@O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@O2 I have already reported an issue through the network app, I have spoken to at least 6 people that are all on #O2 having the same problems
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Tammy Gorst
(@Tottyuk) reported
from
Lambourn, England
@Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!
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Grant Wesgate
(@villagrantos) reported
from
Swindon, England
Please could someone of some sort of seniority contact me from @O2, I have tried to deal with you for over 6 months, online, instore, via phone, I have raised a complaint with Rebecca Hollingsworth that was never resolved, I have escalated to the ombudsman. #worstservice
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Latex Mallard
(@thelatexmallard) reported
from
Devizes, England
@Fevtruckdriver @O2 I swapped to O2 and had some issues with number transfers! I called customer services pressed the option for emergency and the lady who dealt with me was bloody brilliant! don’t know if you’ve tried that yet?? 👍🤔🦆🦆🦆 The automated service is totally **** though! 😳
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Paul Fisher
(@paulfishcakes) reported
from
Swindon, England
@matrig1977 @O2 Getting the same problem here
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@o2 or anyone out there what the hell is going on with 4G at the moment & why is it soooooo slow. Been the same for days now? #snailpace #wasteoftime
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WalxWessexNordicWalking
(@WessexNordic) reported
from
Collingbourne Kingston, England
@O2 my contract has ended and it’s really hard to get any contact if I Just want to move to a new tariff. #myo2 is not loading and your help line keeps hanging up on me.!
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liam dixon
(@liam_dixon2019) reported
from
Swindon, England
@O2 I’ve sent a tweet yesterday still not heard back please can someone cancel my extra
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liam dixon
(@liam_dixon2019) reported
from
Swindon, England
@bryonydent @O2 @ThreeUK The signal is crap here too I wouldn’t bother lol
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
@O2 It should not be on me and others to report every number. 5+ calls this morning all with 07802 prefixes. When i call back number does not exist. They spoof numbers too easily, reporting doesn't even dent the issue when they can change number to other non existent numbers at will.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Wez G
(@WezG) reported
Completely takes the mick that @O2 are increasing their airtime bills by 13.5% in April and also don’t accept customer emails or allow anywhere on website or app to set up direct debit- only option to phone them and I’m stuck in a 45 minute queue - joke #mobilephone network
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Simon Hemmings
(@SimonHemmingshj) reported
from
Chelmsford, England
@O2 @GarethTurpin I appreciate your personal message. However, I now remember why I left you last time, lower than average service, and now a 17.3% total price increase, which is disproportionate and completely knobbish if you ask me. @BBCNews
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Pyeinthesky
(@pye_in_the_sky) reported
@O2 if you're increasing my bill by 17.3%, does this mean we'll see any improvement in signal? This is a shocking increase, when the quality of service from o2 seems to be getting worse. Every day I have poor signal both in & out doors. Always an excuse, never a solution.
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Grappling with Games
(@TheTanukiLuke) reported
@O2 17.3% increase? After the first few months with you as my provider my signal went down to 1 bar and has consistently stayed there. At this point you should be paying me. I know you'll ask me to DM but I've went through it before and went through support on the site and via
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COYW
(@MarkBac98827479) reported
@O2 what the hell has happened to your customer service? At any time of day now, your live chat isn’t active and your phone lines have a minimum of 40 minutes wait. 20 years I’ve been an o2 customer for. Not any more, I’m off.
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vicky
(@footie_lass) reported
@travelred @O2 I got same msg on my birthday rude or what!
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s
(@stuartsoupcampb) reported
has anyone ever called a helpline that wasn't "experiencing a higher volume of calls than normal" or is that just bull ****? @HMRCcustomers @O2 @ScottishPower
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Tom
(@tomavfc22) reported
Imagine @O2 having the cheek to tell me my plan is increasing when the service they offer is quite literally the worst in the UK and their data never ever works. Embarrassing.
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Bristowvian
(@AGlensMan) reported
@O2 Well, you shower of thieving ratbags, like so many on here, my time with you will be up in September and I'll be waving goodbye. I genuinely don't think these are idle threats. A very poor and short-sighted business decision...
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Fela Duty-Free
(@ImSoSketchist_) reported
Sorry but @O2 are mugging us off with this 17.3% increase to phone bills. I’m not receiving 17.3% increase in service so why ******** am I paying more. A guaranteed yearly RPI increase is ridiculous too.