O2 Outage Report in Marlborough, Wiltshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Marlborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Marlborough, Wiltshire, England
The most recent O2 outage reports came from the following cities: Devizes and Swindon.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Marlborough, England
Latest outage, problems and issue reports in Marlborough and nearby locations:
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Mark Cusack
(@HungerfordMC) reported
from
Hungerford, England
@O2 I hit like but I am on your 12 month upgrade which never happened before.
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@o2 or anyone out there what the hell is going on with 4G at the moment & why is it soooooo slow. Been the same for days now? #snailpace #wasteoftime
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
@O2 It should not be on me and others to report every number. 5+ calls this morning all with 07802 prefixes. When i call back number does not exist. They spoof numbers too easily, reporting doesn't even dent the issue when they can change number to other non existent numbers at will.
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Grant Wesgate
(@villagrantos) reported
from
Swindon, England
Please could someone of some sort of seniority contact me from @O2, I have tried to deal with you for over 6 months, online, instore, via phone, I have raised a complaint with Rebecca Hollingsworth that was never resolved, I have escalated to the ombudsman. #worstservice
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liam dixon
(@liam_dixon2019) reported
from
Swindon, England
@O2 I’ve sent a tweet yesterday still not heard back please can someone cancel my extra
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kevin houston
(@kevlar_52) reported
from
South Marston, England
@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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liam dixon
(@liam_dixon2019) reported
from
Swindon, England
@bryonydent @O2 @ThreeUK The signal is crap here too I wouldn’t bother lol
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Paul Fisher
(@paulfishcakes) reported
from
Swindon, England
@matrig1977 @O2 Getting the same problem here
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Dave Jack
(@DaveJacko60) reported
from
Swindon, England
@O2 No problem,will be moving to another supplier when my my contract is up in October anyway
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@O2 I have already reported an issue through the network app, I have spoken to at least 6 people that are all on #O2 having the same problems
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Tammy Gorst
(@Tottyuk) reported
from
Lambourn, England
@Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!
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WalxWessexNordicWalking
(@WessexNordic) reported
from
Collingbourne Kingston, England
@O2 my contract has ended and it’s really hard to get any contact if I Just want to move to a new tariff. #myo2 is not loading and your help line keeps hanging up on me.!
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Latex Mallard
(@thelatexmallard) reported
from
Devizes, England
@Fevtruckdriver @O2 I swapped to O2 and had some issues with number transfers! I called customer services pressed the option for emergency and the lady who dealt with me was bloody brilliant! don’t know if you’ve tried that yet?? 👍🤔🦆🦆🦆 The automated service is totally **** though! 😳
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Damon Pollard
(@damonp007) reported
As if things couldn’t get much worse..@O2 have cut me off due to unusual charges on my account as a result of £213 worth of calls to @WizzAirUK_W9 trying to resolve the issues of my flight/holiday cancellations! Thanks again @WizzAirUK_W9! #WizzAir #Gatwick
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Hannah
(@hcdw1988) reported
Hey @O2 it's been two months and my 4G is still unusable in my local town centre. I'm a pretty angry and disappointed new customer over here 😒
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Vix M
(@Nerd_with_bird) reported
@O2 Bad enough to strip back the caffe nero from once a week to once a month, even worse when you check the app every day to try to use your one free coffee a month and it says 'out of stock' every day. If you're to do this surely make sure everyone gets to use it?
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Daniel Allsopp 🇬🇧
(@DanielAllsopp) reported
@O2 I need to pay off my device plan and cancel the contract attached to that number only. First, is that possible and second, what’s the best way to do that these days? O2 chat seems to have disappeared. Thanks.
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Carly
(@Mummotutu) reported
@O2 Not really..every hour or so the signal might jump up, but right now, for example, I have zero bars.
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AFG
(@AlisonGascoigne) reported
@O2 URGENT, have reported fraud on my account twice, it’s my daughter’s phone. Both times told by your rep to cancel direct debit. Now get notice that account overdue and O2 have cut the calls and data. My daughter is travelling late tonight and cannot use her phone.
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Carly
(@Mummotutu) reported
@O2 No. I'm.saying that I've been away all week and have had terrible signal in all areas mentioned,,even while on well known motorways where signal has been good previously. Locally to where i live, I cannot get good 4g signal and only 1 or 2 bars reception which drops often
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MSC
(@mscdy) reported
@O2 I was a VM customer, i signed up for Volt, asked about promotions and was told to speak to O2 - O2 said wrong info talk to VM, called Vm told promotions 4 new customer only cancelled the order, got bill by o2, resolved but now have just got another 02 bill I don’t have contract!
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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Rock Lobster
(@MissWittank) reported
So @O2 delivered one of the texts I sent to my mum on Friday at 4am this morning. Her sister is ill in hospital so she thought it was the ward contacting her with bad news. 😡 Meanwhile texts from the £50 backup phone I got from @ThreeUK are now working perfectly. 👍