O2 Outage Report in Kelty, Fife, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kelty, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kelty and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at O2
O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Kelty, Fife, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Dunfermline |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kelty, Scotland
Latest outage, problems and issue reports in Kelty and nearby locations:
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Freuchie, Scotland
@O2 Day 4, O2. Still no 4G on phone. Email support is cancelled (you say) and live chat is never available in the app. As a key worker I’m still at work and can’t phone you to be put on hold for 45 mins or longer.
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Freuchie, Scotland
@O2 That guide is useless. Somewhere, mine and hundreds of others’ use of 4G has been stopped. It is not a phone issue nor is it a network signal issue. If it continues much longer I’ll be going to another network as I cannot use the phone apart from on WiFi.
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Glenrothes, Scotland
@O2 I doubt if your service could be worse. 14 days without data, stores closed, no email support or live chat, calls to 202 all fail - over 20+.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions
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Gemma Mitchell
(@gmcp84) reported
from
Edinburgh, Scotland
@O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@o2 you make it extremely difficult to return an accessory for a refund. Please can you help?
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it
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Zenbloke 🏴
(@Zenbloke) reported
from
Edinburgh, Scotland
@O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help
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Ian Gordon Davitt
(@IanDavitt) reported
from
Kirkcaldy, Scotland
@O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.
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International Woman of Leisure
(@_paaaaulG) reported
from
Edinburgh, Scotland
@O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Can someone please fix . @N26_Support
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Stacey A Graham
(@staceyAgraham) reported
from
Lochgelly, Scotland
@O2 looking for help with a new sim
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕
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Scotty Girdwood
(@Girdy17) reported
from
Edinburgh, Scotland
@O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Well there will be no bill paid until you credit my loss of service hows that
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👑🧜🏼♀️DivineRisingGoddess🙏🏼👑🕉
(@zoeLjohnston) reported
from
Edinburgh, Scotland
Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr
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zoë johnston
(@zoeLjohnston) reported
from
Edinburgh, Scotland
@O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Morwood
(@morwoo) reported
@O2 Just received a new SIM and I’m receiving 4G but have zero phone signal across multiple areas of London so I can’t make phone calls. Any idea what might be wrong?
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Michael McSorley
(@mcsorleym2553) reported
Super disappointing service on the phone from @O2 … trying to transfer esim from one phone to another. First advisor told me iPhone doesn’t have an esim, second guy wanted me to setup a new contract. Can you help?
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Eut
(@Eutexiax) reported
@O2, Hi there, when claiming the free disney plus I ran into a problem, I first reset my password because I forgot it when to sign it again still saying it is wrong THEN telling me I do not own any products when I in fact do when with my contract
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Sharon matthews
(@shadesofadult) reported
@O2 I’m extremely unhappy with the customer service I have received. Payments went missing then my daughters phone was disconnected then all of a sudden the payments turned up on another linked account. I managed to get the phone reconnected but the payment still hasn’t transfer
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No free speech on here
(@55andcounting55) reported
@O2 your 4G coverage is utter garbage. Constant buffering and poor picture quality.
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Alex Scott
(@AlexScottx) reported
Thought moving to o2 would improve customer service. It certainly hasn't! Why can't anyone stay on the phone and help me 😭😭😭 @O2
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Stacey 🌺
(@SLH_1990) reported
@O2 hiya I need to update my address having no luck on the phone and as I don’t have access to one of my phones atm (broke screen) can anyone help please?
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Rachel Surcombe
(@SurcombeRachel) reported
@O2 Have been cut off from your phone lines 5 times trying to get help with my husband's phone not working. Can't use online system because it's stuck in constant restarting loop. Will someone actually help me?
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Carol Batchelor
(@CarolBatchelor7) reported
@O2 no signal now for 20 days!!! Getting no help from anyone, getting more and more frustrated and downright angry. Shocking customer service
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Oli Paul
(@oliverpaul1) reported
@O2 Your data speeds in #Bournemouth are useless. I realise it’s busy, but this is just pointless. Moving to @EE when my contract ends. Internet was so slow, I couldn’t even get your #O2Priority App to load when you did @GreggsOfficial offer last week! #Took30SecondsToTag