O2 outages and service status in Kelty, Scotland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Kelty, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kelty, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kelty, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Kelty, Scotland
The most recent O2 outage reports came from the following cities: Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy
|
Internet | 2 months ago |
|
Dunfermline
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Kelty, Scotland
Latest outage, problems and issue reports in Kelty and nearby locations:
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Ian Macdonald 🇪🇺🏴 🕷 (@ghiribizzo) reported from Freuchie, Scotland@O2 Day 4, O2. Still no 4G on phone. Email support is cancelled (you say) and live chat is never available in the app. As a key worker I’m still at work and can’t phone you to be put on hold for 45 mins or longer.
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Ian Gordon Davitt (@IanDavitt) reported from Kirkcaldy, Scotland@O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.
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Lee Montgomery (@Macgumerait) reported from Oakley, Scotland@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, ScotlandBeen trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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Jacqueline mcdiarmid (@JacquelineMcdi1) reported from Crossgates, Scotland@O2 your customer services are pathetic. 40 mins to answer and still unable to solve my issues. Change of net work for me
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Ian Macdonald 🇪🇺🏴 🕷 (@ghiribizzo) reported from Freuchie, Scotland@O2 That guide is useless. Somewhere, mine and hundreds of others’ use of 4G has been stopped. It is not a phone issue nor is it a network signal issue. If it continues much longer I’ll be going to another network as I cannot use the phone apart from on WiFi.
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Wayne Spence (@wayne_0405) reported from Kirkcaldy, Scotland@O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, Scotland@O2 Can someone please fix . @N26_Support
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Stacey A Graham (@staceyAgraham) reported from Lochgelly, Scotland@O2 looking for help with a new sim
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𝗗𝗮𝘃𝗶𝗱 𝗕𝗼𝗴𝗶𝗲 🏴 (@BogieOnPatrol) reported from Auchterderran, ScotlandSCAM ALERT: Mobile number +447547993398 pretending to be @O2 Text message reads: Your 02 service may be terminated if we are not able to verify your details, please update your details via "myauth-o2 com" (minus dot) Haven't clicked link but know o2 sites are ".co.uk" not ".com"
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Ian Macdonald 🇪🇺🏴 🕷 (@ghiribizzo) reported from Glenrothes, Scotland@O2 I doubt if your service could be worse. 14 days without data, stores closed, no email support or live chat, calls to 202 all fail - over 20+.
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, Scotland@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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Scotland by Camera 🏴📷 (@scotland_camera) reported from Bo’ness, Scotland@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Teece (@katietagg97) reported@O2 I keep getting ‘voicemail’ notifications from ‘network provider’ asking me to set up a pin? Are these legitimate? Feel very unsafe to me
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Hockey Malcontent (@EIHLMalcontent) reportedDear @O2, I think the Ombudsman needs to have a chat with you about your quality of service in comparison to your ever increasing charges. I’m horrified that I have to stay with you until next year! Worst service ever. No signal, ever. Utter disgrace.
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Lilith Tuylor (@lilith15016) reported@O2 You have succeeded in making a customer finally give up thinking that O2 actually cares about customers.
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Alan Roberts (@AlanRob68902430) reported@EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come
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Pagey (@mpageuk) reported@O2 Getting council wayleaves doesn’t take 2 mnts, it’s more about process than permission. What priority is assigned to this case & underlying SLA. Pls escalate up, I would appreciate a decent update, root cause & period long to fix? This impacting all my calls.
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Lilith Tuylor (@lilith15016) reported@O2 O2 make it almost impossible to access the site. Poor signal, no customer care, and customers are tolerated, not welcome.
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Simon Baldwin (@spcb) reportedAnd just ticket through 40 minutes waiting for @o2businessuk to pick up. FORTY MINUTES. @O2 … this is NOT customer service.
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Ronnie (@ronak_malde) reported@O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!
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Aidan Carey (@Aidan1964) reported@O2 I've been trying to get proof of purchase on phone for months now. I've been promised emails but nothing happens. I'm no longer an O2 customer, but the phone was part of a contract
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Fiona Hughes (@jambosgirl) reported@O2 live chat is terrible!