O2 Outage Report in Kelty, Fife, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kelty, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kelty and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Kelty, Fife, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Dunfermline |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kelty, Scotland
Latest outage, problems and issue reports in Kelty and nearby locations:
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
@O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2
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Scotland by Camera 🏴📷
(@scotland_camera) reported
from
Bo’ness, Scotland
@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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𝗗𝗮𝘃𝗶𝗱 𝗕𝗼𝗴𝗶𝗲 🏴
(@BogieOnPatrol) reported
from
Auchterderran, Scotland
SCAM ALERT: Mobile number +447547993398 pretending to be @O2 Text message reads: Your 02 service may be terminated if we are not able to verify your details, please update your details via "myauth-o2 com" (minus dot) Haven't clicked link but know o2 sites are ".co.uk" not ".com"
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
@O2 Is rewards app broken? Nothing there!
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Simona_la tradulettrice
(@ladysmanca) reported
from
Edinburgh, Scotland
@O2 Thanks! As I need my phone for work I need to sort the issue soon.
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MadHatDJ
(@BacktracksEdin) reported
from
Edinburgh, Scotland
No signal again @o2 reported before and still not able to receive calls in EH3 Why?
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Lee Montgomery
(@Macgumerait) reported
from
Oakley, Scotland
@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Brian
(@BrianCol2021) reported
@O2 @VMO2News @virginmedia My o2 website down all day, been trying to log into my account after email announcing increase of charges April 2023 price of monthly will rise 13.4 (RPI) rate of inflation, plus an additional 3.9%. Its actually more than that my new charge is over 20%
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Shaun
(@Shaun_Biggs) reported
Is it me or has @O2 customer service become appalling bad...
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Matt Ridley
(@MR_Counselling) reported
@O2 Hi, please tell me why I must be put in a queue that is 1 hour long in order to cancel my contract? Only then to be hung up on?… who has a whole hour to wait in a phone queue? Is there another way please?
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Michael Igoe (He/Him)
(@michaeligoe) reported
I would like to personally thank the CCO of @O2 for the nice little note to tell me they are price gouging me and there is nothing I can do about it 17.3% increase in my bill Roll on November when my contact is up and I can leave O2 and never return @MoneySavingExp @MartinSLewis
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Paul Marshall
(@paulm844) reported
@Suw @O2 @Ofcom Mine went from £16 to £17.38 in April last year (after two months) and now will go to £20.95. No change in the service. Yes inflation etc, but RPI is a terrible measure, and +3.9% per year regardless, is poor form.
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Sophia Saffarian
(@SophiaSaffarian) reported
@O2 Same standard generic response. Around £5/month increase PER customer & you’re blaming it on the cost of living - how insensitive is that???? Makes no sense. Sounds more like taking advantage of an opportunity to profit (aka greed). Look into it & what they’re doing is unfair
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@Lovelife
(@TreatsSb) reported
@o2 Can someone help please. I need to do a transfer of ownership today. But I can't get through on the phone due to 'high demand'
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dolly daydream
(@dollymixture) reported
Not looking forward to another night in hersmonden where @O2 signal is absolutely shocking.
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Nath
(@NathFerguson) reported
@MarcellusWotsit @O2 I've had the same issue for the past two weeks a mast near me not working and they think it's ok to charge you for a service you cant use. They should be compensating us for non usage
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Aaron Hudson 🇺🇦
(@Castiet) reported
@ianyoungkop @O2 Yes you have read your contract this isn’t the network doing it it’s the government I’ve worked for EE o2 and Carphone over the last 10 years it is usually a really small amount and no one notices it is bigger than normal this year though