O2 Outage Report in Kelty, Fife, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kelty, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kelty and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kelty, Fife, Scotland
The most recent O2 outage reports came from the following cities: Kirkcaldy and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kelty, Scotland
Latest outage, problems and issue reports in Kelty and nearby locations:
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Gemma Mitchell
(@gmcp84) reported
from
Edinburgh, Scotland
@O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!
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Stacey A Graham
(@staceyAgraham) reported
from
Lochgelly, Scotland
@O2 looking for help with a new sim
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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Wayne Spence
(@wayne_0405) reported
from
Kirkcaldy, Scotland
@O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Freuchie, Scotland
@O2 That guide is useless. Somewhere, mine and hundreds of others’ use of 4G has been stopped. It is not a phone issue nor is it a network signal issue. If it continues much longer I’ll be going to another network as I cannot use the phone apart from on WiFi.
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Can someone please fix . @N26_Support
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Scotty Girdwood
(@Girdy17) reported
from
Edinburgh, Scotland
@O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Only working in the house with wifi pissed off with this service any emergency it lies with o2
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Well there will be no bill paid until you credit my loss of service hows that
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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Jacqueline mcdiarmid
(@JacquelineMcdi1) reported
from
Crossgates, Scotland
@O2 your customer services are pathetic. 40 mins to answer and still unable to solve my issues. Change of net work for me
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International Woman of Leisure
(@_paaaaulG) reported
from
Edinburgh, Scotland
@O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃
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zoë johnston
(@zoeLjohnston) reported
from
Edinburgh, Scotland
I really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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Natalie
(@nats2768) reported
from
Edinburgh, Scotland
@O2 me and hubby ordered new phones to be delivered today ! 😡 don’t look like that’s happening still in the depot , £800 for a phone and it takes days to get dispatched, crap service not happy at all
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zoë johnston
(@zoeLjohnston) reported
from
Edinburgh, Scotland
@O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable
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H is for Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Freuchie, Scotland
@O2 Day 4, O2. Still no 4G on phone. Email support is cancelled (you say) and live chat is never available in the app. As a key worker I’m still at work and can’t phone you to be put on hold for 45 mins or longer.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Leggy Mountbatten 🦒
(@Zardoz67) reported
Shocking customer service from @O2. Charging me nearly 50 pounds in extra charges for a 17 min international call I didn’t make. On hold for ages to be told they won’t do anything until after they’ve taken my money and then they may meet me half way & issue a partial refund. Done
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Roisin Hickey
(@RoisinHxxx) reported
@O2 Hi i was in store today, and I spoke with customer service who advised that the issue would be sorted within 4 hours, it’s still not fixed, I have no service since yesterday
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Jo 🌌🕛✨💙
(@josutt) reported
@O2 I've been updated that my service will be affected until the 2nd May now. This is absurd that a company as large as O2 hasn't made any contingency plans. I'm disabled and self-employed so rely on my mobile more than many folks and frankly, I've been billed for a service...
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Hjharris
(@Hjharris5) reported
@Debzizztweeting @O2 @virginmedia They don’t care! I am disabled and had no signal when I broke down! O2 are just out for profit. I’m leaving.
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James Cameron
(@Tankslider) reported
One hour 10 on the phone to @O2, and then my call ditched. Deliberately? Felt like it. Awful, awful, awful customer service.
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Marcus 🇬🇧✊🏾
(@elgobsucram) reported
Ex-flatmate hasn't paid the bill he put under my name again and @O2 are dead quick to remove the service across the whole account whilst not replying to me and my friends about how dire their service is in Manchester(, London and Rugby).
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Viktoria
(@viktoriadoh) reported
@Hjharris5 @O2 I have up after being on hold for 3 hours. Just going to a different service as o2 is shocking lol.
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Aman Attique
(@aman786712) reported
@O2 I am unable to send a DM, I'm having issues with myO2 account.
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Kath Pay
(@kathpay) reported
@ribenakat1 @O2 Do you also have a fraud case with them? Their silence is deafening. I don't even know how an account would have been set up in my name - makes me think their procedures are not very stringent. I hope you get resolution.
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James Cameron
(@Tankslider) reported
@FvdE @O2 Phone itself is fine. They can have it back, no issues, or I'll take it away. That's on 0%, not a drama. Airtime and extras though is an absolute (and I'll choose my words carefully) goat ****.