O2 outages and service status in Kelty, Scotland
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- O2 generated 0 outage signals in the last 24 hours around Kelty, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kelty, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kelty, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Kelty, Scotland
Latest outage, problems and issue reports in Kelty and nearby locations:
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Ian Macdonald 🇪🇺🏴 🕷 (@ghiribizzo) reported from Glenrothes, Scotland@O2 I doubt if your service could be worse. 14 days without data, stores closed, no email support or live chat, calls to 202 all fail - over 20+.
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Ian Gordon Davitt (@IanDavitt) reported from Kirkcaldy, Scotland@O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.
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Ian Macdonald 🇪🇺🏴 🕷 (@ghiribizzo) reported from Freuchie, Scotland@O2 Day 4, O2. Still no 4G on phone. Email support is cancelled (you say) and live chat is never available in the app. As a key worker I’m still at work and can’t phone you to be put on hold for 45 mins or longer.
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Stacey A Graham (@staceyAgraham) reported from Lochgelly, Scotland@O2 looking for help with a new sim
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, ScotlandBeen trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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Scotland by Camera 🏴📷 (@scotland_camera) reported from Bo’ness, Scotland@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, Scotland@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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Lee Montgomery (@Macgumerait) reported from Oakley, Scotland@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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Jacqueline mcdiarmid (@JacquelineMcdi1) reported from Crossgates, Scotland@O2 your customer services are pathetic. 40 mins to answer and still unable to solve my issues. Change of net work for me
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, Scotland@O2 Can someone please fix . @N26_Support
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Ian Macdonald 🇪🇺🏴 🕷 (@ghiribizzo) reported from Freuchie, Scotland@O2 That guide is useless. Somewhere, mine and hundreds of others’ use of 4G has been stopped. It is not a phone issue nor is it a network signal issue. If it continues much longer I’ll be going to another network as I cannot use the phone apart from on WiFi.
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Wayne Spence (@wayne_0405) reported from Kirkcaldy, Scotland@O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉
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𝗗𝗮𝘃𝗶𝗱 𝗕𝗼𝗴𝗶𝗲 🏴 (@BogieOnPatrol) reported from Auchterderran, ScotlandSCAM ALERT: Mobile number +447547993398 pretending to be @O2 Text message reads: Your 02 service may be terminated if we are not able to verify your details, please update your details via "myauth-o2 com" (minus dot) Haven't clicked link but know o2 sites are ".co.uk" not ".com"
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Faheem Mira (@faheem_mira) reported@O2 why is it so difficult to add an international bolt on with you? O2 app doesn’t seem to give it as an option. 2202 says it’s for bolt ons but then just gives options for different things. I’ve required this service a few times for business and each time it’s a headache
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L🍒 (@xlilyyrobinson) reported@DarkSabers2013 @O2 I absolutely agree. I’ve spent 4 hours on the phone to them this week and got nowhere. I have been accused of lying when the things that were agreed were on a recorded call. My complaints been ongoing since August 25. They have certainly lost a customer once this contract is over
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Guenevere (@guenevere559) reported@IanCockerill2 @O2 Thats why I got rid of o2, along with many others, shoddy service.
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Lynn Heatley (@lynn_heatley) reported@O2 Morning, trying to login to my account, but it’s saying my ntlworld email is not valid, can you advise what I do please.
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Alex (@wilsoa10) reportedWhy is O2 so dreadful for signal recently. Costs a fortune and the phones don’t work or load information. Absolutely dreadful @O2
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L🍒 (@xlilyyrobinson) reportedDisappointed with @O2. I’ve spent 4hrs on calls this week trying to resolve an issue. I’ve had contradictory information, multiple transfers & promised callbacks that never happened. Due to the repeated failures, the only reasonable option now is to allow me to leave penalty-free
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L🍒 (@xlilyyrobinson) reportedReally disappointed with the level of customer service I’ve received from @O2 recently. An issue O2 has acknowledged fault for still remains unresolved despite multiple calls, live chats, emails and more. I’ve completely lost confidence in O2 and just want a fair resolution. @O2
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Viridis (@Lord_Viridis) reported@O2 @1stSimona I warned you O2 what was happening, fix it or @Ofcom will definitely be investigating. People cannot access their accounts. Zero access just a loop of virgin O2 flavoured ****
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Hayley Laura (@LilHay) reported@O2 @locketsc Four hours I’ve been waiting for you response to get my issue sorted. This is absolutely shocking when you’re actioprenventing ppl from doing stuff. Pls respond to DMs
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rebecca ann jarvis (@rebeccaann1989) reported@O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one