O2 Outage Report in Kelty, Fife, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kelty, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kelty and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Kelty, Fife, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Dunfermline |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Kelty, Scotland
Latest outage, problems and issue reports in Kelty and nearby locations:
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Gemma Mitchell
(@gmcp84) reported
from
Edinburgh, Scotland
@O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Freuchie, Scotland
@O2 That guide is useless. Somewhere, mine and hundreds of others’ use of 4G has been stopped. It is not a phone issue nor is it a network signal issue. If it continues much longer I’ll be going to another network as I cannot use the phone apart from on WiFi.
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Stacey A Graham
(@staceyAgraham) reported
from
Lochgelly, Scotland
@O2 looking for help with a new sim
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International Woman of Leisure
(@_paaaaulG) reported
from
Edinburgh, Scotland
@O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃
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Wayne Spence
(@wayne_0405) reported
from
Kirkcaldy, Scotland
@O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Well there will be no bill paid until you credit my loss of service hows that
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Freuchie, Scotland
@O2 Day 4, O2. Still no 4G on phone. Email support is cancelled (you say) and live chat is never available in the app. As a key worker I’m still at work and can’t phone you to be put on hold for 45 mins or longer.
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zoë johnston
(@zoeLjohnston) reported
from
Edinburgh, Scotland
I really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness
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Jacqueline mcdiarmid
(@JacquelineMcdi1) reported
from
Crossgates, Scotland
@O2 your customer services are pathetic. 40 mins to answer and still unable to solve my issues. Change of net work for me
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Can someone please fix . @N26_Support
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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Scotty Girdwood
(@Girdy17) reported
from
Edinburgh, Scotland
@O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Glenrothes, Scotland
@O2 I doubt if your service could be worse. 14 days without data, stores closed, no email support or live chat, calls to 202 all fail - over 20+.
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zoë johnston
(@zoeLjohnston) reported
from
Edinburgh, Scotland
@O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable
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H is for Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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sue timpson
(@suetimpson66) reported
@O2 hi, we have had an abysmal signal for weeks. Can’t make calls or the call drops out constantly. Your customer service options all lead to dead ends. Seriously thinking of leaving O2
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Dr Richard Bate
(@thenewgalaxy) reported
@O2 Got there in the end. It would be nicer as a customer if the upgrade process was slick rather than being a bit of a battle… been with o2 for 20 years now and it’s become harder every time.
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Gaz
(@Gareth_Rothwell) reported
@thenewgalaxy @O2 @Apple I’m having the exact same issue! You’d think O2 would have fixed their app and website by now, issues every time I’ve tried to upgrade over the last 6 or so years
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Nathan Lockwood
(@NathanLockwood_) reported
@O2 Can’t look at my extras can’t look at my tariff can’t look at Disney + to cancel it
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876ix 🇯🇲
(@feliciacole_) reported
@O2 It’s nothing to do with me, I was told it’s an engineering problem.
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Lee young
(@Lee88Young) reported
@O2 1. Turn to airplane mode and then off, lost all signal bars. 2. Phones been turnt off twice. 3. Settings have been checked. Even tried restting them. 4. 5g sim has been checked. 5. Apparently the network is fine! My phone says otherwise. £600pcm so this needs resolving ASAP!
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Jonathan Bishopp
(@BishoppJonathan) reported
So, FURTHER to the issue of o2 taking over £600 instead of £60. I'm now 3 days down the line. Still no call back from a manager and no refund as promised. @O2 I am contacting the ombudsman today if this not resolved.
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Benjamin Webster
(@benjaminlfc) reported
@CivicLilly1 @shellbryson @O2 Because if you don’t order on the first day the delivery dates get pushed back and back they’re went to October within minutes direct from Apple so if they can’t keep with demand being the actual company that makes them then network providers have no chance
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Ryan
(@RyanA____) reported
I have never known or experienced anything as painful as trying to upgrade/leave @O2
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Joseph Gregory
(@josephwgregory) reported
@O2 @Apple Wow those device plans are awful! You can get a stand alone 150GB plan from O2 for £20p/m, so why is it £5 more when bundled with an iPhone? The same applies with 3GB for £20p/m when you can get it stand alone for £6p/m Hard miss on this one, I’d rather buy from Apple.