O2 Outage Report in Kelty, Fife, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kelty, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kelty and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Kelty, Fife, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Dunfermline |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kelty, Scotland
Latest outage, problems and issue reports in Kelty and nearby locations:
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Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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𝗗𝗮𝘃𝗶𝗱 𝗕𝗼𝗴𝗶𝗲 🏴
(@BogieOnPatrol) reported
from
Auchterderran, Scotland
SCAM ALERT: Mobile number +447547993398 pretending to be @O2 Text message reads: Your 02 service may be terminated if we are not able to verify your details, please update your details via "myauth-o2 com" (minus dot) Haven't clicked link but know o2 sites are ".co.uk" not ".com"
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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Scotland by Camera 🏴📷
(@scotland_camera) reported
from
Bo’ness, Scotland
@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
@O2 Is rewards app broken? Nothing there!
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2
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Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 I am not a business. They have blatantly lied and conned me. Yet you are continuing to support these crooks?
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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Lee Montgomery
(@Macgumerait) reported
from
Oakley, Scotland
@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.
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Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
@O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Simona_la tradulettrice
(@ladysmanca) reported
from
Edinburgh, Scotland
@O2 Thanks! As I need my phone for work I need to sort the issue soon.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Julie
(@julieannestuart) reported
Loyalty doesn't stand for anything anymore. Year after year I have stayed loyal to @O2 even when I could get a better deal elsewhere. Yet still I'm only offered the same deals as a new customer. #disappointed #letdown
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Mr. Green to you
(@xxsheldon) reported
@O2 Not even in major towns yet. Rochdale or Oldham, amongst others? Very poor tbh.
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Lucky Tony
(@LuckyTony72) reported
from
Hebburn, England
@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
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Danny
(@Dannyholland912) reported
@O2 I'm trying to change my 18+ settings in the my o2 app however its only giving me the option to send the verification code to my old EE number that is no longer active, can you help
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Shannon
(@ShannonJaye_) reported
@O2 hey, boyfriends iPhone won’t connect to network? No service, mobile data screen blank… please help!
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J@@wwsh
(@RoganJaawwsshh) reported
@O2 Guys I'm not getting more than one bar of network coverage in my own home. I'm paying for 5g but it's not working. What can you do about this?
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David Holmes
(@DavidHo86685927) reported
@Mattallwright @BBCWatchdog feel a bit ripped off by @O2 recycling service and by the look of their trust pilot reviews I'm not the only one.
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andrea wignall
(@ajbling62) reported
@O2 Network is Movistar
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djClaudia
(@djClaudia08) reported
@carlmoys @O2 I've just tweeted about the exact same problem. It's extremely annoying getting so many spam texts daily. Never had this problem with my previous provider of 12 years.
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Ted Moura
(@Ted_Moura) reported
@O2 hello, I’m working from home and my broadband stop working. The provider haven’t given any solution yet. I am wondering if I could have unlimited mobile data to use my phone as hotspot