O2 Outage Report in Ilminster, Somerset, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilminster, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (24%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ilminster, England
Latest outage, problems and issue reports in Ilminster and nearby locations:
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Joanne Tippett
(@Joanne_Tippett) reported
from
Ilminster, England
Why do I manage to get texts from @O2 when I'm at work with no mobile signal, but when I need to get a verification code sent to my phone I get nothing! #annoyed #nosignal #notevenrural
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davebarfoot
(@davebarfoot) reported
from
Taunton, England
I like all aspects of the @O2 service EXCEPT that any Saturday in any town I have to turn off 4G as the data stops working due to lack of capacity. It’s the only thing making me consider changing networks on next renewal :-(
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davebarfoot
(@davebarfoot) reported
from
Chard, England
Missed a call from @O2 support about my Apple Watch issues. They left a message ‘We’ll call you back in a few days’. A few DAYS!? Unacceptable delay. I’ve already been without watch data for over a week. This message guarantees my next contract will be with someone else.
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davebarfoot
(@davebarfoot) reported
from
Chard, England
Hmm. Decisions. Do I pay off the device for my @O2 Apple Watch so I can cancel the data contract, or do I just suck up the monthly data cost for data I can’t use as it doesn’t work. Tempted to pay off as the support experience for this makes we want to be shot of O2 completely
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Lydia Needle
(@blackdoglydia) reported
from
Kingsdon, England
@O2 still no luck and online chat is not working either
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davebarfoot
(@davebarfoot) reported
from
Chard, England
The support experience with @O2 is a great example of a company I was pretty much happy with, making me want to sever ties with them over the course of less than 2 weeks. I’d suggest avoiding them if you can. Great until you need support, then BAD. Zero progress. Hours wasted.
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davebarfoot
(@davebarfoot) reported
from
Chard, England
Hey @O2, tell your support people that if they are going to call with no caller id (which I screen) they shouldn’t leave a message ‘we’ll call back in a few DAYS’ after I’ve already been without data for over a week. It will make that customer want to be an ex customer.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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(@SalimaB97) reported
@O2 network has been shocking for the last three days. First I blamed it on my new phone but my mum’s Vodafone sim works fine in my phone. Can’t believe I’m forking out ££s per month to not even by able to get calls from work and friends. (1/2)
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lesley tomsett
(@queenbee210484) reported
@O2 why is it so hard to contact o2 and speak to a human rather than a robot or having to do everything online I’ve got a payment issue that needs dealing with before you disconnect my phone and shocker I can’t speak to anyone 😡
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AMREAZ
(@AM12EAZ) reported
@O2 absolutely abysmal pay as you go customer service trying to get a replacement sim for a lost sim card. Who ever has a sim number written down???
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Darren Mason
(@DJRM94) reported
@O2 hey, I confirmed a trade in on the 24th but I still havent received the packaging to send my old phone back, even after chasing. Is there any chance you can help? Have tried ringing but no answer
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Saamia Tufail
(@saamia73) reported
@O2 trying to use my saved free o2 ticket but says problem with my request :-(
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Tape Deck Heart
(@RichardAckrill) reported
@O2 How am I supposed to claim the £150 plus the value of my old phone for upgrading to the S21 when the code to apply it doesn't work either online or in store? Have tried 2 stores Newbury were really nice but couldn't get it to work Oxford were crap.
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Reilly Shaw
(@ReillyShaw) reported
@O2 are actually dog ****. Can’t wait for this contract to finish.
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Saamia Tufail
(@saamia73) reported
@O2 trying to use my saved free o2 cinema ticket but says problem with my request :-(
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Nicola Hersh
(@NicolaHersh1) reported
@O2 O2 priority showed there would be another code for theatre tokens today Oct 4, but I cannot see them on the o2 priority app. Can you help with the code? Thank you
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em_101
(@emzy_leanne) reported
@O2 been phoning for over 2 months now chasing the money you owe me. Keep getting promised a refund and a manager call back and nothing. Will be seeking advice from the ombudsman. Never known a company like it.