O2 outages and service status in Ilminster, England
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- O2 generated 0 outage signals in the last 24 hours around Ilminster, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilminster, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Ilminster, England
Latest outage, problems and issue reports in Ilminster and nearby locations:
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Billy the kid (@Bryon23924694) reported from Taunton, England@O2 I’ve spent over 30 minutes calling you to pay £11.37 I’ve left you and want to settle up so why don’t u answer the phone ? I’ve tried online and that’s crap as well
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davebarfoot (@davebarfoot) reported from Chard, EnglandHmm. Decisions. Do I pay off the device for my @O2 Apple Watch so I can cancel the data contract, or do I just suck up the monthly data cost for data I can’t use as it doesn’t work. Tempted to pay off as the support experience for this makes we want to be shot of O2 completely
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davebarfoot (@davebarfoot) reported from Chard, EnglandThe support experience with @O2 is a great example of a company I was pretty much happy with, making me want to sever ties with them over the course of less than 2 weeks. I’d suggest avoiding them if you can. Great until you need support, then BAD. Zero progress. Hours wasted.
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davebarfoot (@davebarfoot) reported from Chard, EnglandHey @O2, tell your support people that if they are going to call with no caller id (which I screen) they shouldn’t leave a message ‘we’ll call back in a few DAYS’ after I’ve already been without data for over a week. It will make that customer want to be an ex customer.
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davebarfoot (@davebarfoot) reported from Taunton, EnglandI like all aspects of the @O2 service EXCEPT that any Saturday in any town I have to turn off 4G as the data stops working due to lack of capacity. It’s the only thing making me consider changing networks on next renewal :-(
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davebarfoot (@davebarfoot) reported from Chard, EnglandMissed a call from @O2 support about my Apple Watch issues. They left a message ‘We’ll call you back in a few days’. A few DAYS!? Unacceptable delay. I’ve already been without watch data for over a week. This message guarantees my next contract will be with someone else.
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Joanne Tippett (@Joanne_Tippett) reported from Ilminster, EnglandWhy do I manage to get texts from @O2 when I'm at work with no mobile signal, but when I need to get a verification code sent to my phone I get nothing! #annoyed #nosignal #notevenrural
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Cris Samways (@AgeingLock68) reported from Yeovilton, England@O2 Not really helpful because, as I said, if there was s general network issue then, surely, as my parent’s provider uses O2 as their network carrier then they should have the same issues as me. No?
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Lydia Needle (@blackdoglydia) reported from Kingsdon, England@O2 still no luck and online chat is not working either
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Cris Samways (@AgeingLock68) reported from Yeovilton, EnglandAwful @O2 4G coverage in Yeovil town centre. Again. Funnily enough my parents have no issue, in the same supermarket and cafe, at the same time. They are with @tescomobile - who, funnily enough, use the @o2 network as their carrier. 🤔 how come I’m losing out then?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dan sutherland (@TheDesirePathUk) reported@O2 why isn't your myo2 website not working. When will it be fixed? I can't login to see my bills or view my contract.
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Thompson (@MarcThompson2) reported@O2 due to ongoing service issue which has caused great stress I’ve sent an email making a formal complaint and have had no acknowledgement. Who do I contact and why have I been ignored?
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@dbwatt.bsky.social (@TheAloofPoof) reportedHey @O2, aren’t you supposed to be like one of the biggest network providers in the UK? If yes, why is being in Colchester like being in the dark ages? Your signal is ****.
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Frazzz (@FrazzzYT) reported@O2 I got the services back eventually with such an odd 1999 way of doing things for a company funnily enough that same day the "money was found" it's already a complaint now anyways
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Robert Corbishley (@robcorb) reportedI have to say this: @O2 “customer service” is utter crap.
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The Exiled Scouser (@P4ULAWILLIAMS) reported@O2 Perhaps you can explain to me why I've been charged this month for an iphone fraudulently ordered in my name. A case you said had been resolved a month ago yet despite a one hour phone call to your team this issue is still ongoing - Appalling service - not impressed 🙁
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££
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Darren Coomer (@coomerdarren) reported@O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time
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Vikki (@Rocky_Horror17) reported@O2 Spent over an hour on the phone, can't speak to anyone in the UK. Shocking customer service.
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✞ ⛥ ElectroFox ⛥ ✞ (@TheElectroFox) reported@Joff_L @O2 They also see fit to charge existing customers upfront costs when trying to upgrade and dont budge on any of it, forcing you to customise your tariff and making it down to £10 as the lowest amount, which then raises the overall cost and then has you dropping down a tariff later.