O2 Outage in Huntingdon, Cambridgeshire, England

@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

@o2 Insure can **** off, pointless service.

**** of @o2 Insure pointless expensive service

@packlam73 @O2 @EE That's not how that works (speaking as an ex-network guy who worked on building the EE née T-Mobile / Orange 4G network.) Also, EE were the only bidder ;-)

@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

@MarkEvansO2 @O2 I assume that you get a lot of negative comments, so here is a positive one to support you during recovery: keep going, I am sure you will fix it as fast as possible!

@O2 been unable to listen to @PrimordialRadio in my car all day, a service I subscribe too, hope this gets fixed soon as your service will be useless too me, and @VodafoneUK offer a tempting all Inc music data package that #primordialradio are part of #o2down #mayswap

@O2 is down. Almost all of their tweets contain an apology! #welldone for owning up to your mistake and keeping everyone up to date on it being resolved! #PositiveVibesOnly

Thank god this train has Wi-Fi 🙄 @O2 is shit.

@O2 Unfortunately nobody called me back so I decided not to get a new contract and instead go elsewhere. In this case, rudeness cost you a customer

@O2 why can I not speak with any customer service agent unless I want to report fraud or stolen phone

@O2 I'm on the governments vulnerable list and I've been trying to check if my device is unlocked so I can switch to another network. I filled out your form a week ago, have heard nothing. My O2app passes me round screens in circles & I can't get through on the phone. DISGRACEFUL.

@O2 have said I can have £10 back because I am a loyal customer Thanks that’s £40 for a phone that doesn’t work 🙌🏼 But if I don’t pay my bill I get a bad credit score

@O2 I have been a customer of yours for nearly 10 years now but I will be leaving you as soon as my current contract is up as you are one of those companies who don't reward loyalty just new customers.

@O2 £50 a month on a phone contract that is useless Signal doesn’t work without WiFi 12 months it’s been like this and just get told it will get better Family on @VodafoneUK don’t have this issue

@planetcallum @ThreeUKSupport @ThreeUK @O2 Interesting that @ThreeUKSupport continue to refer to Payforit, which ceased to exist in December 2019. These charges are clearly the result of a contractual relationship between @ThreeUK and ModoMobi, as evidenced by the fact that the scam only operates on the Three network.

@O2 wow never experienced such bad customer service. Spoke to 4 different people who were all unable to help reduce my bill, the 4th of which just hung up on me mid sentence. O2 are clearly not willing to help people who #badservice #CustomerService #phone #financialhardship

Day 11 & the @PSAuthorityUK still unable to answer. I suspect it’s because they either really don’t have a clue, or there would be retrospective legal action from previous cases. Can you help please @Ofcom @aimmtweets @commsadruk @ThreeUK @O2 @EE @bt_uk @VodafoneUK

@Ben_zilla @O2 I’m having the same problem in the WS1 area