O2 Outage Report in Henley in Arden, Warwickshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Henley in Arden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henley in Arden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Henley in Arden, Warwickshire, England
The most recent O2 outage reports came from the following cities: Birmingham, Warwick and Coventry.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Warwick |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Henley in Arden, England
Latest outage, problems and issue reports in Henley in Arden and nearby locations:
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Follow Poor Shamir Claimant Ali Entrapment
(@MuslimShamir) reported
from
Birmingham, England
@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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Edmund Lawrence
(@edmundmlawrence) reported
from
Coventry, England
@O2 frankly appallingly rude service in the Coventry shop today. Can’t find a number to call, no call back for days and live chat not working. SORT IT OUT.
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ҍҽɾղíҽҍɑԹՏ ♏
(@berniebaps101) reported
from
Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
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Gordé 🥚
(@ReissOmari) reported
from
Birmingham, England
I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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Ketan Surti
(@DirtySurti) reported
from
Dickens Heath, England
@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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Adam Waterhouse
(@adam0604) reported
from
Halesowen, England
Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
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Mimii Hatun |Y| aka Ms Begum
(@hijabiexplorer) reported
from
Birmingham, England
Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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Wasim Perviz
(@UKWasimPerviz) reported
from
Coventry, England
@O2 can I move from my current network to 02 and keep the same number? Also please follow me
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
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Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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han
(@Hannahbreenx) reported
from
Bromsgrove, England
@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Rachele
(@_Rachele_) reported
from
Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Doris-Ann Williams
(@DorisAnnW) reported
@O2 I need to speak to a real person on customer service, been trying for more than 2hrs to get help. My O2 account email was for a former job so I can not access that email & need to change it but seem to be stuck in a loop!!!
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hotdogcinema
(@hotdogcinema) reported
Hey @O2 are there problems with the 5G signal in SE10. Been atrocious last few days for myself and friends
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Vicky Ineson
(@geekslave) reported
@O2 contacted you to upgrade SIM recently and there was an issue with my account, still awaiting you to come back to me and I would also like to add two new sims, can you please get back to me asap
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Monk
(@i_Charizard) reported
@O2 is there a mast down in Norwich
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gary Parsons
(@parsons_gary) reported
Hi @O2, I’ve had constant poor signal and dropped calls in the CW6 area for over 7 years now. Your coverage checker says it should be fine,but it isn’t. This is affecting my work and daily life. Please investigate and let me know what’s being done and if I can be compensated.
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Catherine white
(@Katywhite1991) reported
@O2 my contract is up-the best offer you have is £16 a month as the lowest contract offer you have is for 80GB of data?! Who needs that?! I’ve been managing just fine on the 6Gb I’ve had for the past 2 years. As a new customer I could get an £8 a month contract with you though??
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Patrick Holden
(@PatrickHolden1) reported
@busliboy @virginmedia I'm having similar problems with @o2 , can't contact them in any format nightmare.
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Andy Sammons
(@andy_samm) reported
@O2 can you help with perplexity pro? Need to change my email
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Justin Smith
(@Turtleflea1) reported
@virginmedia many people can’t use their account and email since @O2 merge. Weeks later your customer service has failed to help. Please sort it! I’ve had no access for weeks! Looking to leave #virginmedia
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John Kirby
(@csljohnkirby) reported
Why is the customer service so bad at @O2 so poor. How can installing an ESim be such hardwork on @Apple Ipad. Two calls of over 40 minutes each, issue unresolved. Then told, "Oh our systems are down, Esim can not be downloaded at the current time" If you go into one of our shops (68 minutes away) they might be able to sort it, if not we can post you a physical sim.