O2

O2 Outage Report in Henley in Arden, Warwickshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Henley in Arden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henley in Arden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Henley in Arden, Warwickshire, England 12/21/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henley in Arden, Warwickshire, England

The most recent O2 outage reports came from the following cities: Birmingham, Warwick and Coventry.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWarwick Total Blackout
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Henley in Arden, England

Latest outage, problems and issue reports in Henley in Arden and nearby locations:

  • Hannahbreenx han (@Hannahbreenx) reported from Bromsgrove, England

    @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

  • MuslimShamir Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England

    @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

  • edmundmlawrence Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @O2 frankly appallingly rude service in the Coventry shop today. Can’t find a number to call, no call back for days and live chat not working. SORT IT OUT.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

  • ReissOmari Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • BenjaminJBaxter Benjamin Baxter (@BenjaminJBaxter) reported from Coventry, England

    @O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • DirtySurti Ketan Surti (@DirtySurti) reported from Dickens Heath, England

    @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

  • IyaazMatadar Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

  • berniebaps101 ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England

    @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

  • UKWasimPerviz Wasim Perviz (@UKWasimPerviz) reported from Coventry, England

    @O2 can I move from my current network to 02 and keep the same number? Also please follow me

  • adam0604 Adam Waterhouse (@adam0604) reported from Halesowen, England

    Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

  • hijabiexplorer Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England

    Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Bekah_Stevely Bekah Stevely (@Bekah_Stevely) reported

    @O2 i just bought a new phone (android) and sim & it’s saying ‘SIM 1 not provisioned’ how do i fix this?

  • Ollie87040600 Ollie (@Ollie87040600) reported

    @o2. Your network is absolute SHITE

  • markowens726 Mark Owens (@markowens726) reported from Bacup, England

    @O2 Unfortunately I can't change it on the Link because I'm unable to sign in to my account with an incorrect email address

  • V1echa Viecha (@V1echa) reported

    hey yo idiots, how long it will takrs to fix network error in my area? 5+ years? @giffgaff @O2 #giffgaff #o2

  • AHabib97 Mohammed Azhar Habib (@AHabib97) reported

    @O2 just want to give a shout out to one of your sales reps Abdullah. Had an issue buying a refresh deal online so gave the sales department a call. Whilst the first person I had was not very useful. After calling a second time Abdullah picked up and sorted everything out. 👏

  • Katie73530330 Katie (@Katie73530330) reported

    On thr 31st of March I left the UK, and as I entered Bahrain @O2 charged me £51 pound for turning my phone off flight mode. Disgusting service considering also that is 4.99 a day if you use @O2 .

  • ErikDoIt Erik de Wit (@ErikDoIt) reported

    Another day, another day no service from @O2 and another day no progress. 4 days now. No suggestions, no solutions, no answers, no compensation, no reply, no call backs, thank god for dual sim so able to make some calls (on a dutch nr). @O2 the o is for zero?

  • EmmaSut77184774 Emma Sutherland (@EmmaSut77184774) reported

    @O2 still no further on with my issue, can't get through to anyone to deal with it getting pushed from pillar to post I would like this escalated Asap

  • RichardWhite21 Rich (@RichardWhite21) reported

    @O2 customer service worst I’ve even seen. Don’t they let you speak to actual people anymore or is it all just robots?

  • AntonidaMK Antonida Kocharova (@AntonidaMK) reported

    @O2 So which is it? And shouldn't your customer service workers have access to an internal map showing clearly where each zone is? Or even better, map like this on the website to save their and my time?