O2

O2 Outage Report in Henley in Arden, Warwickshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Henley in Arden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henley in Arden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Henley in Arden, Warwickshire, England 12/20/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henley in Arden, Warwickshire, England

The most recent O2 outage reports came from the following cities: Birmingham, Warwick and Coventry.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWarwick Total Blackout
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Henley in Arden, England

Latest outage, problems and issue reports in Henley in Arden and nearby locations:

  • DaveBennett79 Dave Bennett (@DaveBennett79) reported from Redditch, England

    @O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!

  • seannahj Seánna Holland (@seannahj) reported from Kenilworth, England

    Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???

  • emmajsaunders emma saunders (@emmajsaunders) reported from Solihull, England

    @O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years

  • accessstratford Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England

    @O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG

  • adam0604 Adam Waterhouse (@adam0604) reported from Halesowen, England

    Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

  • jac_autos JAC Autos (@jac_autos) reported from Studley, England

    Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

  • IyaazMatadar Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

  • kirean_dingley Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England

    @O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0

  • niksibley Nik Sibley (@niksibley) reported from Coventry, England

    Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • AndyH_Official Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

  • AndyH_Official Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..

  • UKWasimPerviz Wasim Perviz (@UKWasimPerviz) reported from Coventry, England

    @O2 can I move from my current network to 02 and keep the same number? Also please follow me

  • Nick_Payne Little Saint Nick... Payne ن (@Nick_Payne) reported from Alcester, England

    @martinsaunders @O2 Might be related to Google’s issues.

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

  • LittleMissCosta Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England

    @O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..

  • kirean_dingley Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England

    @O2 why do I only get one or two bars of signal?! 😩

  • BenjaminJBaxter Benjamin Baxter (@BenjaminJBaxter) reported from Coventry, England

    @O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?

  • goingabitgrey John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MMhuire MacGilleMhuire (@MMhuire) reported

    @O2 Hi, I am currently in Greece and my data connection is not working with the carrier. HELP please!

  • fitzy89 Robert Fitzgerald (@fitzy89) reported

    @O2 Also after topping up, I can only change the tariff for the following month, and not the current month. Is there a self-service way to achieve this on a new sim card without calling you?

  • SarahOrme7 Sarah Orme (@SarahOrme7) reported

    @O2 serioulsy last straw! Mobile data hasn’t work for about a month, called twice in last two days and apparently a mast isn’t working in chester (not sure how that effects MD outside of chester) and now I have no signal / no calls. Pls contact/sort it out!!!

  • bentcoppper Bent Copper (@bentcoppper) reported

    @MPD_Online @O2 tried to buy a phone from mobile phones direct - horrid experience, 1 week later and still no phone, order 080120163, then 13 mins on hold to cancel it. am now heading into town to buy one directly with 02.

  • leeaustin8686 Lee Austin (@leeaustin8686) reported

    @O2 come on, sort ur service out, complaints said will call at 12.30 nothing, told me to DM done, said would come back to me ASAP, 2hrs later nothing!!! #worstserviceever

  • itspaulactually Paul (@itspaulactually) reported

    @adbax1 @O2 Because I couldn’t do **** all while I was in there or while I was leaving!

  • MMhuire MacGilleMhuire (@MMhuire) reported

    @O2 iPhone. There are signal bars and COSMOTE sign in the usual place but no data or internet connection? 🤔

  • Xaviaxx oXo (@Xaviaxx) reported

    @O2 have the absolute worst customer service imaginable. Absolute joke.

  • Taylod61 ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    Once again @O2 4G network below 1Mbps or none at all. Bloody pathetic. Why can’t we have a network that has sufficient band width to Work. Or better still why don’t they get off the arses and roll out 5G? They don’t have a roll out program because you can’t find out about it.

  • DennieSmith6 Dennie Smith (@DennieSmith6) reported

    @ComplainingCow If you receive bad service then it has to be addressed. I had an issue with @O2 I was due a credit this month which didn’t happen so back on the phone today. Carol apologised and now I have to wait until next month!