O2

O2 Outage Report in Heathfield, East Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Heathfield, East Sussex, England 12/26/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent O2 outage reports came from the following cities: Royal Tunbridge Wells and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Phone
United KingdomLewes Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomHailsham Phone
United KingdomHailsham Phone
United KingdomHailsham Total Blackout

Community Discussion

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O2 Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!

  • robster277 Rob Hoegger (@robster277) reported from Peacehaven, England

    @O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel

  • cleggytaxi clayton berry (@cleggytaxi) reported from Burwash, England

    @AlanGreene73 @O2 It doesn’t fix it!

  • LukeSchanche Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England

    @O2 impossible to get through to your customer service/ insurance.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Revdavidgray Not a normal vicar 💙 (@Revdavidgray) reported

    @O2 how come my texts never seem to get delivered to a particular number. Yet I receive texts from them ?

  • Joe_Roe1987 Joseph Roe (@Joe_Roe1987) reported

    @bt_uk @O2 @giffgaff lost broadband connection and mobile network on mine & partners devices. Any help?

  • Sarahsimmons4 Sarah Simmons 💙 (@Sarahsimmons4) reported

    Hi @O2 how do I stop my paper Bill's? Your shops cannot stop them, your lovely call centre people have tried their best but I still receive them. I don't have anything to hide but I would like to contribute to saving the planet!! Please help

  • azherashraf1999 romeo (@azherashraf1999) reported

    @O2 the worst customer service in the uk. We have 5 contracts with 02 we can’t wait to leave after such bad experience of calls dropping and no customer service . After 20 min in hind calls drop.

  • hood_jim JDH (@hood_jim) reported

    @O2 Hi I'm looking to get resolution on an overcharge issue on my mums mobile phone bill. She is a pensioner of 74yrs and is stressed about this. Over 4 hrs on calls and been cut off trying to resolve. Bank debit card has now been frozen as she blocked a D/D for another payment.

  • philpott_jane Jane Philpott (@philpott_jane) reported

    @O2 I’m 36 weeks pregnant and you’ve just cut off my phone with only and hours notice and the call centre is shut. This is the only phone I have. I need help!

  • atlr Alexander Robinson (@atlr) reported from Manchester, England

    @O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.

  • MissLinke 👑 Jodie 👑 (@MissLinke) reported

    @O2 Direct Debit. I always check as the 'O2 app' dates do not marry up to my direct debit / contract agreement dates. Pointless feature in the app if it's never accurate. Why say someone has paid when they haven't? Not very useful at all.

  • jloulala Lucy Hooper (@jloulala) reported

    Rubbish customer service from @O2. Sent my sons brand new iPad back with a fault to be told they haven’t received it (even though we have proof it’s been signed for) gave a direct number to ring which cuts you off after the hold music stops!

  • B18MJE Mark Ellis (@B18MJE) reported

    @O2 how can I get an esim? Shops are closed and the phone line cuts you off unless it’s an emergency??