O2 Outage Report in Heathfield, East Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (27%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent O2 outage reports came from the following cities: Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| Hailsham |
Phone | |
| Hailsham |
Phone | |
| Hailsham |
Total Blackout | |
| Royal Tunbridge Wells |
Internet | |
| East Grinstead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Rob Hoegger
(@robster277) reported
from
Peacehaven, England
@O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
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clayton berry
(@cleggytaxi) reported
from
Burwash, England
@AlanGreene73 @O2 It doesn’t fix it!
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Luke Schanche
(@LukeSchanche) reported
from
Royal Tunbridge Wells, England
@O2 impossible to get through to your customer service/ insurance.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dcxtweet
(@Dcxtweet1) reported
@itvMLshow Broadband/mobile network venture Volt = shambolic. Obliged by Virgin Media to pay more monthly for Volt whilst @O2 advised not eligible for Volt. I switched to o2 for that only. o2 in Bournemouth is also not as advertised (3G/4G max if lucky) Help! Ombudsman?
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Jemima Blundell-Roberts
(@BlundellJemima) reported
@O2 This really is some of the worst customer service I’ve ever experienced…. And I’ve just joined o2! Please please please can I just have some help?!
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Stomp
(@StompTheBean) reported
@O2 I sent you a DM regarding a phone. Can I get some help ?
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Penny Manchester
(@MsMoneyPenny777) reported
Can't believe new @SamsungUK phones don't take SD cards anymore. Wtf? As a content creator and editor it's imperative to have an SD card. @O2 what other top end android phones still take SD cards?
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Mark! (The Herald Angels Sing)
(@gomark) reported
Hi @Twitch gang - is there ANY way to access my 2FA-protected account while my phone is bricked? @O2 been working on a mast near me for a week, & I've had literally zero signal the whole time. Don't think I can complete inital setup of a desktop 2FA app for same reason. Stumped.
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David Croker
(@djcroker) reported
Now @o2 are billing me for a phone I don't have. Absolutely laughable! I cannot get through to anyone. Someone please call me to sort. Not sure why I should be the one to make the call and wait an hour to speak to someone. #o2 #PleaseRT #help
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Vicky Ash
(@Victoria_Ash_) reported
@O2 That's not the issue, the issue is getting fobbed off no matter what number I press in the options or what I say to the automated voice. I got nowhere! Unless you go through the fraud team which I had too in the end after trying for 4 hrs! Not good customer service at all!
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Jamee Kirkpatrick
(@jameeria_) reported
from
Aberdeen, Scotland
@O2 Every time I call you you hang up. I’m a new customer who’s trying to move to you and you’re making it nearly impossible. Can you confirm which options I should choose to actually speak to a person?
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Ronnie Hamilton
(@RonnieH85120567) reported
@SelineMcintyre @O2 It’s shocking! And in their website you just go round in circles. Let me cancel online! Why do we have to call them and spend ages on the phone!?
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Vicky Ash
(@Victoria_Ash_) reported
@O2 #O2 sort your customer services out. I've been trying for hours to get through on my phone to go through every option for then to be told by an automated voice, goodbye!! Shocking service.