O2 Outage Report in Heathfield, East Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent O2 outage reports came from the following cities: Hailsham, Lewes and Bexhill-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Hailsham |
Internet | |
| Lewes |
Phone | |
| Bexhill-on-Sea |
Phone | |
| Royal Tunbridge Wells |
Phone | |
| East Grinstead |
Phone | |
| Royal Tunbridge Wells |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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clayton berry
(@cleggytaxi) reported
from
Burwash, England
@AlanGreene73 @O2 It doesn’t fix it!
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Luke Schanche
(@LukeSchanche) reported
from
Royal Tunbridge Wells, England
@O2 impossible to get through to your customer service/ insurance.
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Rob Hoegger
(@robster277) reported
from
Peacehaven, England
@O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!
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⚫ Ann Terry
(@pandofel) reported
from
Nutley, England
@o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Adams
(@Jaybyname) reported
@O2 how can I get in touch about issues with a switch up return?
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merrily 🏴 🏴🇵🇸 🇿🇦
(@merrily575617) reported
@O2 I don't use Facebook or Instagram. I've emailed you dozens of times and you never reply. I've spent upwards of 20 hours on the phone to you going round in circles, repeatedly being put through to "someone who can help" only to repeat myself endlessly. @Ofcom @MartinSLewis
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Eamonn🇯🇵
(@eamonn61) reported
@O2 unbelievable customer service can’t believe one department can’t communicate with another department and arrange a outbound call back it’s not like your a communications company
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Adam Baker
(@Adam_baker1490) reported
@O2 new phone and you’ve automatically transferred me to an eSIM witch I never requested and I’ve been without a phone service for 2 days trying to rectify this and none of your agents are any help shocking !!!!
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John Kirby
(@csljohnkirby) reported
Yesterday, I had three direct debits fail, I do not keep funds in my current account used for DDs, and transfer it 36 hours before the due date from a reserve account. Each failure has cost me £12 in bank charges, so thirty-six pounds, because @O2 only showed one account due in MyO2 App, the others said paid. So I had no prior warning of the DD or bills. To give @O2 due credit, they have refunded my £36, and admitted the error, but the point is that it took it took 2 hrs 42 minutes to resolve. and 1 hr 19 minutes of that was completely wasted on web/chatbot.
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Robbie Kirkham
(@Kirkham81) reported
Mad now as well you go into the @O2 shop for help & they only help the poor staff can now give is ring up the number you could ring from home
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GMan-London-Lad
(@GMan_London_Lad) reported
@O2 - for 2 weeks now, on pay as you go, each time I text, I get a text back from O2 saying "Call time low, you need to top-up." when I don't need to. I called & queried this with 02 customer services on 18 Sep & was told it was a known fault that you are struggling to resolve
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David Gerrish
(@DavidGerrish) reported
Awful @O2 service in the Reigate RH2 area - I thought the service should be getting better, not worse?!
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Rick W
(@R_Wilcox89) reported
Was told I would get a call back at 9am today! Guess what nothing @O2 sort out your customer service
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Kuldeep Wadhwa
(@ammaskuldeep) reported
@O2 promised that I will have my e-sim card ready today. Made me pay for the contract and then nothing. Have been on calls with them but still no simcard. Not even able to login to MyO2 app. Very unhelpful customer service #disappointed with #O2 #network