O2

O2 Outage Report in Heathfield, East Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Heathfield, East Sussex, England 12/22/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent O2 outage reports came from the following cities: Royal Tunbridge Wells and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Phone
United KingdomLewes Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomHailsham Phone
United KingdomHailsham Phone
United KingdomHailsham Total Blackout

Community Discussion

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O2 Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • robster277 Rob Hoegger (@robster277) reported from Peacehaven, England

    @O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel

  • LukeSchanche Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England

    @O2 impossible to get through to your customer service/ insurance.

  • cleggytaxi clayton berry (@cleggytaxi) reported from Burwash, England

    @AlanGreene73 @O2 It doesn’t fix it!

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mummy_knight Helen K  Nottinghamshire Vlogger (@mummy_knight) reported

    @toriious @O2 Yea,I’ve messaged on app & it’s a waiting game.Theyre always like “you’re a adult you have bills to pay” & I’m like if your mast worked & I could use your service I wouldn’t mind but I can’t use data & calls are dropped soon as I connect as the mast is broken. Why should I pay??

  • iainmhepburn Iain Hepburn (@iainmhepburn) reported

    So, I moved to @O2 in March. Since then I’ve been added to their priority marketing list without opting in, told it’ll take a month to remove me, and received more robocalls, spam calls and texts in three months than I did in years with previous provider. What customer service…

  • mummy_knight Helen K  Nottinghamshire Vlogger (@mummy_knight) reported

    So @O2 have cut me off completely even after agreeing to a payment date. I’ve asked on the app chat and I’ve as yet had no reply. Why agree a date and still cut my services off and stop my extras? I can’t get any calls or texts, the mast in may area has been broken since may 17th

  • 100pcLondoner 40.1%Londoner (@100pcLondoner) reported

    @_Harriet90 @O2 It’s an old policy and doesn’t seem too bad for a high risk teenager’s phone. Wouldn’t ever get it for my own phone esp as many policies don’t even include just losing it, but this one did. Have now concluded the process.

  • Super_Awesomez Becca (@Super_Awesomez) reported

    @O2 Heya, I'm not in the UK and someone has used my email to make an account and make purchases on the UK store, how do I get my email deleted from your service (GDPR)?

  • mollymckmel MELANIE (@mollymckmel) reported

    @O2 very disappointed ive been a loyal customer with 02 for over 15 years, and I cannot upgrade unless I pay £86, there was a deal where this was being waived but it ended yesterday...o2 have lost a loyal customer today

  • PJB_57 Phil B (@PJB_57) reported

    Beyond fed up trying to sort this simple upgrade so I can have a working phone. Moving to @O2 Need to cancel and take my phone number. Please help me do this.

  • mummy_knight Helen K  Nottinghamshire Vlogger (@mummy_knight) reported

    Thinking moving to @O2 from @ThreeUK network was a bad move on my part even tho their customer service was terrible.These networks offer you the world then trap you with no services. don’t have the best part of £2000 to pay for my handset & remaining contract to get out of it :(

  • Leemc31 LeeMcLoughlin (@Leemc31) reported

    @virginmedia your mobile service is shocking, was bad enough when you used @EE but now it's on @O2 it's even worse. Hardly ever have Internet connection..basically paying my bill for nothing. Sort it out😤

  • dominicoc Dominic O'Connell (@dominicoc) reported

    After more than an hour waiting on the Wimbledon app lost the chance to buy tickets after O2 @O2 mobile signal in south London had one of its periodic fainting fits. Arrrrgh