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O2

O2 Outage Report in Heathfield, East Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Heathfield, England

The most recent O2 outage reports came from the following cities: Hailsham, Lewes, and Bexhill-on-Sea.

CityProblem TypeReport Time
Hailsham Internet 20 days ago
Lewes Phone 1 month ago
Bexhill-on-Sea Phone 2 months ago
Royal Tunbridge Wells Phone 2 months ago
East Grinstead Phone 3 months ago
Royal Tunbridge Wells Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • robster277
    Rob Hoegger (@robster277) reported from Peacehaven, England

    @O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel

  • cleggytaxi
    clayton berry (@cleggytaxi) reported from Burwash, England

    @AlanGreene73 @O2 It doesn’t fix it!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • m333ruu1
    Umair Ahmed (@m333ruu1) reported

    @O2 I need help. Can anyone help me or is this the norm? Appalling customer service.

  • jadeyfly
    Lee Lamb (@jadeyfly) reported

    @O2 just had a delivery of my new phone, but I can’t set it up as the right hand side of the screen doesn’t work. Please advise of what I can do to fix this please.

  • arandombadger
    Jamie McEwan (@arandombadger) reported

    Dear @O2, your voice IVR is a honking piece of ****. Please bin it.

  • partrefurb
    Stuart (@partrefurb) reported

    @O2 It's not the application that is the issue it's the cancellation if it isn't that is my issue. If j wait and nothing happens I expect to be allowed to cancel everything

  • BelleBeThere
    BelleBe (@BelleBeThere) reported

    @O2 Hello, I’m currently abroad in Mexico and I have connected to the device Movistar. The data won’t work despite me having the correct bolt ons and resetting my network settings I keep getting the error “could not activate mobile data network” please help

  • therealyasinali
    Yasin Ali (@therealyasinali) reported

    @O2 It was earlier in 2021 so not more than 2 years ago. I’m having a problem with my car insurance company and on the verge of getting fined £500 if I can’t prove a call that I made. I have missed the deadline to send this to them waiting for this log. HELP!!!

  • cneillstweet
    Chris Neill (@cneillstweet) reported

    @O2 O2 is already providing unforgettable moments here with a hacked account and zero contact from O2 fraud team in over a month now. Absolutely terrible service and we are talking about illegal activity on the O2 network here. @Ofcom are you investigating O2’s lack of fraud response

  • Pete86028117
    Pete (@Pete86028117) reported

    @O2 ive had my phone stolen and its been 3 days now going back and forth to the store to activate the new sim card with my old phone number! This is a joke. Very poor customer service. I work nights and dont have the freedom and time to make daily trips.

  • JulieBoughton
    Julie Boughton (@JulieBoughton) reported

    @O2 I've DM'd you. There doesn't seem to be any way to get my number from my old phone to my new (both O2). Form online doesn't work and I get cut off on phone!

  • TheVirtualPanda
    Panda (@TheVirtualPanda) reported

    @O2 Your customer service is shockingly bad. Trying to get an issue resolved over live chat and the rep's are clueless and don't listen to what you tell them. And only advice they can give is to visit an O2 store, which is hardly good advice given the current Omicron wave.