O2

O2 Outage Report in Heathfield, East Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Heathfield, East Sussex, England 01/27/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent O2 outage reports came from the following cities: East Grinstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomEast Grinstead Phone
United KingdomRoyal Tunbridge Wells Phone
United KingdomLewes Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomHailsham Phone
United KingdomHailsham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • LukeSchanche Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England

    @O2 impossible to get through to your customer service/ insurance.

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @O2 why are trying to still charge when I clearly left you in September due to you crazy expensive charges and your amazing customer services!!! Leave me alone!!!

  • pandofel ⚫ Ann Terry (@pandofel) reported from Nutley, England

    @o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!

  • cleggytaxi clayton berry (@cleggytaxi) reported from Burwash, England

    @AlanGreene73 @O2 It doesn’t fix it!

  • robster277 Rob Hoegger (@robster277) reported from Peacehaven, England

    @O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    @gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • alisonh20716495 alisonhowe (@alisonh20716495) reported

    @O2 been trying to get hold of your chat service through app and no answer!!

  • dotriflewithme Sue Wilson 💙 (@dotriflewithme) reported

    @O2 how do I cancel my O2 phone insurance please - doesn’t seem possible on My O2? It doesn’t seem to offer anything beyond my home insurance offer - unless you can tell me differently?

  • fernsforays Fern (@fernsforays) reported

    @O2 any eta on when the mast will be fixed covering CB25 area? Can't use 2fa to access online accounts! It's not the first time recently it has gone down.

  • Beat_AMR_Bugs Dr Vicky Enne 🇪🇺 (@Beat_AMR_Bugs) reported

    @O2 I’m having issues with my data roaming - it’s not working at all on either of my numbers. Never had an issue before. Can you please help?

  • daveyboi36 David Doran (@daveyboi36) reported

    @O2 are there problems with your mobile broadband? Been trying to connect to it since 11am this morning?

  • SoNowUknow2 James (@SoNowUknow2) reported

    @O2 I have an iphone that I have had for years and I now find it is locked to O2. I was using a giffgaff sim so no problem until now. I want to unlock the iphone to any network as a backup. I do not have an O2 account. Can you help me unlock my iphone?

  • THEWHITLAM THEWHITLAM (@THEWHITLAM) reported

    @O2 over the past 5 years the 02 data signal in Scarborough has got worse. Apparently they’re working on it … do any other carriers offer an excellent data signal in Scarborough ?

  • hatteriaUK Antonella (@hatteriaUK) reported

    @O2 I changed network manually many times and finally more than one call/text went thru. Finger crossed that it’ll work from now on. I missed an imp call; bit of a nightmare to sort out the fallout. Thank you.

  • staceybwfc 🖤 𝕊𝕥𝕒𝕔𝕖𝕪 𝔹𝕒𝕝𝕝 🖤 (@staceybwfc) reported

    @O2 Are there any updates to the service in M28 area. I'm receiving no 5g connection. Phone is running on 4g and running very slowly, sometimes not loading at all

  • pmlcw PmlCw (@pmlcw) reported

    @O2 Just switched to @O2 a couple of days ago and instantly regretting it. All confirmation type texts (banks, shopping etc) seem to be blocked. Their ridiculously slow “help” chat getting me nowhere. #useless