O2

O2 Outage Report in Heathfield, East Sussex, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Heathfield, East Sussex, England 11/21/2025 13:20

November 21: Problems at O2

O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent O2 outage reports came from the following cities: Royal Tunbridge Wells and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Phone
United KingdomLewes Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomHailsham Phone
United KingdomHailsham Phone
United KingdomHailsham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • robster277 Rob Hoegger (@robster277) reported from Peacehaven, England

    @O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!

  • cleggytaxi clayton berry (@cleggytaxi) reported from Burwash, England

    @AlanGreene73 @O2 It doesn’t fix it!

  • LukeSchanche Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England

    @O2 impossible to get through to your customer service/ insurance.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mat_stringer Mat Stringer (@mat_stringer) reported

    @O2 any ideas as to why nobody in the DY area West Mids can't get any signal/reception. Getting worse and worse over the last 6 weeks to the point where can't receive incoming or make outgoing calls

  • purplefrog3091 Purplefrog3091 (@purplefrog3091) reported

    @O2 are you having network issues? I've had no signal at all for the last few hours, usually don't have any issues!

  • xgemm_x Gem✨🦋 (@xgemm_x) reported

    @djcue1986 @O2 Honest it’s a joke! Been with them for years as well no issues. Tried speaking to them last week and got no where, apple weren’t much help either though😩

  • MadCatMyrtle Mad Cat Myrtle (@MadCatMyrtle) reported

    I’ve been with @O2 forever. I upgraded yesterday, and like every other time, staff in the shop couldn’t do enough for you when selling! When done, they don’t want to know you, and look at you like you’re a P.O.S**t. Customer skills.. zero. 14 days to change my mind .

  • shannon87457923 shannon (@shannon87457923) reported

    @O2 Using an iPhone 11 only calls work. No texts or data working. Happened in Portugal few weeks ago too. Tried manually resetting network didn’t work either

  • Lee_Bullet Lee Woodhouse (@Lee_Bullet) reported

    @O2 network is a shambles literally no data unless on wifi, download rates are abysmal and very rarely get a decent signal!

  • Omerhamza12345 Omer (@Omerhamza12345) reported

    @O2 The internet you sell as 100 mbit in Germany does not work even at 1 mbit speed. I've been calling for a year, I'm writing, I'm going to your branch. No one is interested. Your happy customer policy is complete garbage. Shame on you.

  • Nat_Bat21 Natbat 🦋🦋🦋 (@Nat_Bat21) reported

    @O2 hi can you help at all. I’ve paid my airtime bill twice, how do I get a refund please?

  • shirleyjennerUK Shirley Jenner (@shirleyjennerUK) reported

    Just been waiting for over 1.5 hrs to get though to O2 customer service @O2

  • paults89 Paul Tsang💙 (@paults89) reported

    @O2 hi, I would like to turn on wifi calling, I am on iPhone and tried to turn it on in settings but redirects me back to website which tells me to turn it on in settings. I just received sim and waiting for my number to port over to o2, please help