O2

O2 Outage Report in Heathfield, East Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Heathfield, East Sussex, England 11/18/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent O2 outage reports came from the following cities: Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewes Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomHailsham Phone
United KingdomHailsham Phone
United KingdomHailsham Total Blackout
United KingdomRoyal Tunbridge Wells Internet

Community Discussion

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O2 Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • cleggytaxi clayton berry (@cleggytaxi) reported from Burwash, England

    @AlanGreene73 @O2 It doesn’t fix it!

  • LukeSchanche Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England

    @O2 impossible to get through to your customer service/ insurance.

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!

  • pandofel ⚫ Ann Terry (@pandofel) reported from Nutley, England

    @o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!

  • robster277 Rob Hoegger (@robster277) reported from Peacehaven, England

    @O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    @gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • melle_escaton AWS (@melle_escaton) reported

    Dear @O2, 3rd day chasing up the porting of my no., because ur 1st customer rep wrote down a bogus PAC code (w/ letters that could never have been right). Interminable queues to actually speak to someone, still no email to confirm. Is this how you greet new customers?!?🧐

  • Paul241Leah Paul Leah (@Paul241Leah) reported

    @13rew @O2 They've also reduced my guaranteed £150 cashback (actual quote was £238) for recycling my old phone to £85 before I've even sent it back. So tempted to use my 14 day cooling off period to cancel everything and go elsewhere for my network.

  • nomdecuisine Alex (@nomdecuisine) reported

    Amusingly, when I called @O2 to report the fraud attempt, the call centre 'droid was interested only in checking that my account hadn't been compromised, and was entirely uninterested in taking details of the fraud attempt to correlate against the network equipment's audit logs.

  • MarysiaT Marysia Trembecka (@MarysiaT) reported

    @O2 2/2 Vodafone are saying they cant access it as port is done in full, no issues their end. o2 are saying they waiting on vodafone - they emailed 16/2 - I am stuck in the middle now with no text msgs for 4 days.. and no way to verify bank statements, chrome and apps such as uber.

  • Tom82070283 Tom (@Tom82070283) reported

    @O2 worst customer service I've ever dealt with.O2 messed up my refund.2 months later I still don't have the correct amount refunded. Logged a complaint,was promised a callback,nobody cares,nobody replys.Stil no resolution.This will be going to the ombudsman.Will cost u much more

  • _TJBuchanan TJ Buchanan (@_TJBuchanan) reported

    3G etc sucks at Reading Station on the @o2 network. Surrounding areas also try to flip to 4g but nothing loads. Just have a consistent 3G signal than trying 4/5g and still not working.

  • dansmiith04 Dan (@dansmiith04) reported

    @O2 your customer service is absolute cheeks

  • ChallengeKanza Kanza (@ChallengeKanza) reported

    Awww the poor CEO of @O2 just wasn't earning enough money that's why the company is going to screw customers for inflation busting rises in our bills. Utterly disgusting during a cost of living crisis with no evidence of why such an increase is needed. Ppl will remember this!

  • chelsea_woodss Chelsea Woods (@chelsea_woodss) reported

    Honestly think 02 has the worst customer service team I’ve ever dealt with. Trying to deal with such a small issue over the phone turns into a 2 hour call getting passed around to over 12 people….and then they hang up!! Lord give me strength, glad I’m changing over @o2 @TheO2

  • Kayoprice3 Kayoprice (@Kayoprice3) reported

    @O2 After all, my phone never been connected to mobile network in Spain. It was a terrible experience. What is the reason do you think? I don’t want the same thing happen again!