O2

O2 Outage Report in Guisborough, Redcar and Cleveland, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Guisborough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guisborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Guisborough, Redcar and Cleveland, England 04/16/2024 06:50

April 16: Problems at O2

O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guisborough, Redcar and Cleveland, England

The most recent O2 outage reports came from the following cities: Redcar, Middlesbrough, Stockton-on-Tees and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedcar Phone
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Total Blackout
United KingdomHartlepool Phone
United KingdomHartlepool Internet
United KingdomHartlepool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Guisborough, England

Latest outage, problems and issue reports in Guisborough and nearby locations:

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • JohnJackson010 John (@JohnJackson010) reported from Thornaby-on-Tees, England

    @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • NickBishop1 Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England

    @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • cawalton7 Chris W 💙 (@cawalton7) reported from Middlesbrough, England

    @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • SiClayton Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LuvC_Carol 🌸itsmeLUVC🌸 (@LuvC_Carol) reported

    @O2 we are trying to get to speak to a customer service operator. Yet your stupid automatic system is just cutting us off. We need to cancel insurance that should have been cancelled months ago when a new contract was set up. What can we do??????????

  • darrenrandsgolf darren rands (@darrenrandsgolf) reported

    @O2 absolutely awful customer service! An hour on hold to then be cut off so I got to myo2 and no agents available on messenger!

  • ethorpe1950 Eric Thorpe (@ethorpe1950) reported

    @O2 I called 0344 809 0202 at 1.50 pm on 15th December to port my old number to my new O2 PAYG sim card. Gave them all my details including the PAC code. Now 48 hours later and I'm still stuck on my old network. Not impressed.

  • JaneKNielsen Jane K Nielsen (@JaneKNielsen) reported

    @O2 Hi! I need to cancel my pay as you go but there's no info on this on account. Please can you advice on how to cancel? thanks

  • jeremystrutt #TruckingCyclist (@jeremystrutt) reported

    @O2 morning. Need help, can you reset call forwarding from your end? Everytime I try to make a change, or turn it off, its says unexpected error. When I check, status is all disabled, yet the calls are still forwarding

  • bunter1307 Ashley Freeman (@bunter1307) reported

    @O2 have to be the worst company I have ever dealt with. All I'm trying to do is transfer a Business phone line in to my business name and nothing seems to be right even though all the info is there 😡😡🤯🤯

  • TheTrol85059116 The_Troll (@TheTrol85059116) reported

    @jilllll372 @O2 I mean, the manager doesn't know ****. And his manager hasn't got the foggiest. The best person to speak to is probably the person who answered the phone in the first place.

  • Sarah94x Sarah Harris (@Sarah94x) reported

    @O2 @O2 it’s still not working as it takes me to the app ?

  • Mr1Elusive  Da Back Cracker 🧸 Elusive (DJ) 🦅 (@Mr1Elusive) reported

    @BizMobDeals @BizMobDeals really need to do better as a company and their Communication, Telling customers they have called when they clearly haven’t is terrible business @O2 your partner need to do better in life!

  • jasonmac85 Jason McCarthy (@jasonmac85) reported

    I’ve never known a phone service as bad as @O2 it’s shocking in centre of liverpool and on 2 bars and can’t even get on certain websites. Can’t wait to go back to @e_emobile