O2

O2 Outage Report in Guisborough, Redcar and Cleveland, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Guisborough come from postal codes TS14.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Guisborough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guisborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Guisborough, Redcar and Cleveland, England 04/14/2025 11:00

April 14: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guisborough, Redcar and Cleveland, England

The most recent O2 outage reports came from the following cities: Middlesbrough and Guisborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomGuisborough Phone
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Total Blackout
United KingdomStockton-on-Tees Phone
United KingdomSaltburn-by-the-Sea E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Guisborough, England

Latest outage, problems and issue reports in Guisborough and nearby locations:

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sophietimms Sophie Timms (@sophietimms) reported

    @O2 I swapped to your service a couple of months ago- but I rarely have enough signal to make/receive calls, I can’t ever text/ call android phones and w wifi on underground I can’t iMessage. Is there a chance my contract didn’t switch over properly? I don’t know what to do!

  • Tracyd75883074 Tracyd (@Tracyd75883074) reported

    @virginmedia @O2 @Ofcom I am unable to get the advertised speed boost via volt as the virgin v4 hub is oos and being held for new customers. They have told me there is limited availability, however as a loyal customer it seems I am not entitled to it. This needs looked into.

  • _Mac95_ Mac✌🏼 (@_Mac95_) reported

    @O2 have got the be the worst network/company ever yeno the robbin *****

  • KRZYSZTOF_UK Krzysztof (@KRZYSZTOF_UK) reported

    @O2 really poor customer service. I've been chatting twice. Twice disconnected by team members. I will buy a mobile somewhere else.

  • EmmGee1966 Emmicron #BackBoris DefundTheBBC #TriggerArticle16 (@EmmGee1966) reported

    @O2 you’re open for sales but not to support existing customers? My 18 yr old daughter, travelling alone on a flight tomorrow, has been without service for three days now. I have called you eight times today. Promises not kept. Absolutely appalling service.

  • monnotfound mon ♡ˢ quackity (@monnotfound) reported

    @O2 @HallyuPopFest could someone with o2 help me sign up? 🥺

  • gunnnylfc87 oh campione (@gunnnylfc87) reported

    @GraemeKelly1 @_Chris_Hurst_ @O2 I'm same and gone with another , ******* it's shite but Voda wanted 30 quid more pm

  • Jordan_Heaps47 Jordan Heaps (@Jordan_Heaps47) reported

    @EnglandRugby @O2 I have an online business which is currently making me more than $20k monthly,There are ways newbies can invest and earn profit .... But be careful who you meet, I could help with info on how it worked for me and recommendation

  • akaalexhey alex (@akaalexhey) reported

    @O2 might be the worst phone company to be allowed to continue trading 🙄 just awful

  • JonnyBarber27 Jonny Barber (@JonnyBarber27) reported

    @renstar1983 @O2 Having same issues and seen a few people having same problems