O2 Outage in Grange, Cumbria, England

@O2 what a bunch of jokers you truly are. Lost my phone, spoke to a GURU, cancelled my phone, went into a store, got the password wrong (that I set up 4 years ago) Spoke to Customer service, waited online for 30 minutes to be told, can't activate a new SIM True Brilliance! #RT87

@O2 You are squeezing me right now ! No mobile signal here for over a month...and this is a buisness . #notgoodenough #ripoff

I haven’t received an apology message from @O2 yet. No. But I have received a text saying that I’ve used 80% of my data too early on in the month! 😌 AND I can’t get through to them to place a complaint!!

Wonder if @O2 are gonna cut my massively overpriced contract because of this outage

Looking for recommendations for UK Mobile network provider as @O2 staff have been most unhelpful today.

Mate, since transferred over to o2 I’ve legit had nothing but trouble with money coming out of my bank but then not ‘reviving it’ Honestly the staff I’ve spoken to have all been super friendly and lovely and have helped out but @O2 you need to sort your **** out man

@O2 one of the biggest service providers in the UK have taken the phone of the hook since lockdown can’t afford to have a decent service in a time of need. I need to contact someone regarding over charging on my bills. #o2 #CustomerExperience

This is absolutely ridiculous @O2 been over a week and still haven't got 4G signal or any kind of signal for that matter. When am I getting my signal back and not exactly happy to pay full monthly bill for not getting anything and losing business because of it.

@O2 cut off the phone multiple times, both facebook and Twitter private message responses do not help with my query, live chat unable to help. You have added a default to my credit report for a contract I do not have. This is having a negative impact and must be resolved

@O2 is there somebody who can help me... anyone I don't care who, all I want is a new sim, a micro sim is that too much to ask... I've tried tweeting, my o2 and phoning and the whole experience is just infuriating, my 02 is telling me to phone as theres a problem with the number

@O2 could someone please help. You have (supposedly) dispatched a new sim and have disconnected my current one leaving me without any service. I am paying for a contract I can not use.

@o2 can you please give me a normal bloody number to call that works or failing that - can you DM me to arrange a call back... I have tried 4 times to discuss paying a bill now & even got through for one of your advisors to hang up on me !! Thanks.

@laughingginge My dad always complains about their rubbish service & unhelpful customers service @O2 sort it out!

@O2 @oj_fowler Have been without service for 5 whole weeks. Can't verify details/access bank accounts. Still being charged full wack by O2. Told would be fixed 23/5, then 3/6 now 10/6. Partner has #O2 phone working fine. #Liars

@O2 @mobdevross Ross - I've had no service at all for five weeks. Still being charged full wack. #O2 are definitely keeping something from the public - massive problems up and down the UK. Just look at the amount of complaints on their Twitter feed....