O2 Outage Report in Grange, Cumbria, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Grange, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Grange and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Grange, Cumbria, England
The most recent O2 outage reports came from the following cities: Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Grange, England
Latest outage, problems and issue reports in Grange and nearby locations:
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James
(@jimmyteeeeee) reported
from
Lancaster, England
£339 admin charge where do I send invoice? @O2 literally all your call handlers aren't able to help. Basically I'm closing my seven accounts because you failed to meet the contractual obligations and I have spent my own time sorting it. Time is precious and you're not taking it.
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The Quarters Lancs
(@QuartersLancast) reported
from
Caton, England
@O2 You are squeezing me right now ! No mobile signal here for over a month...and this is a buisness . #notgoodenough #ripoff
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Ben Ashworth ⚽️
(@BenA5hworth) reported
from
Far Sawrey, England
Recently switched to @O2 What a shocking provider it is. Even when it says you have 4g you can’t get on anything. Terrible
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James
(@jimmyteeeeee) reported
from
Lancaster, England
@O2 Not really. My issue is completely resolved. Thank you.
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ɪᴀɴ ᴘʏᴇ
(@ianpyeiseboe) reported
from
Halton, England
Anyone else experiencing problems in and around #Halton on @o2? Constant dead spots and frequently having to turn mobile data off/on to get a connection? #Widnes #Runcorn
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King of Klubbs Productions
(@TheKingofKlubbs) reported
from
Lancaster, England
@O2 what a bunch of jokers you truly are. Lost my phone, spoke to a GURU, cancelled my phone, went into a store, got the password wrong (that I set up 4 years ago) Spoke to Customer service, waited online for 30 minutes to be told, can't activate a new SIM True Brilliance! #RT87
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Santa BmG
(@BaldManGamer) reported
from
Middleton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Nelson
(@Gemmalucy94) reported
@O2 your service is appalling getting hung up on 3 times this morning …
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Kareem
(@egyptian_irish) reported
from
Kilroot, Northern Ireland
@O2 Migrating from O2 PM to O2 PAYG has taken 7 days so far, 3 phone calls of over an hour each and teams of people who have no idea what they are doing. Your customer service standards are shockingly poor and your back office processes are terrible. I can't wait to leave you
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Emma Price
(@Pricey2404) reported
The customer service @O2 is awful. Someone has fraudulently opened an account at an address I have not lived at since 2012 and now the account is in debt, effecting my credit score. So far it has taken 3 calls by me, after my automated messages to be told it can take 24/48 hours
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luna 🌙
(@lunabhuna_) reported
@O2 @O2 I have updated my settings. You may DM me. I will share my account details to cancel the account
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Lucy J
(@OWL_1990) reported
@O2 Imagine working in customer services and telling someone you can’t escalate their issue to management because you can’t verify who they are. Absolute shambles of a company! Please DM to get this resolved.
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Max Playle
(@thatmaxplayle) reported
@O2 The support I have received over the past week is absolutely awful, and I have lodged a formal complaint, when can I expect to see some sort of response to this? You can't just go wrongfully blocking accounts which have fully paid. That's a joke.
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Natalie de Villiers
(@NatCdeVil) reported
@O2 thank you for cutting my phone service, while I’m abroad on Christmas Eve after sending a payment demand of £10.74 due 1 Dec which was due to you cancelling my Direct Debit after I upgraded my contract. That after 28 years of being a loyal customer paying £100+ a month 🎅🏽
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Crewseeker
(@jonnyphilip70) reported
@O2 please can you provide me the head of customer services details in order to make another formal complaint?
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Rio
(@RioHindle88) reported
@O2 what is going on with my refund please. I’m owed £700+ due to incompetence and taking money out my bank due to system error. I’ve called and message support and no luck with pushing the refund through… it’s nearly Christmas and your leaving me out of pocket my hundreds! TY
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Jordan Knowles
(@JordKnowles) reported
@swlondonraised @O2 They are a nightmare honestly. The Ombudsman were very good when the initial complaint was ongoing but this tailed off when they said it was resolved. Best of luck.