O2

O2 Outage Report in Gorleston-on-Sea, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gorleston-on-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gorleston-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Gorleston-on-Sea, Norfolk, England 12/02/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

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O2 Issues Reports Near Gorleston-on-Sea, England

Latest outage, problems and issue reports in Gorleston-on-Sea and nearby locations:

  • frankopazo1 Francisco Opazo (@frankopazo1) reported from Blofield, England

    Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)

  • ginnyisleng HARRY (@ginnyisleng) reported from Beccles, England

    @O2 hello guys, can you do me a big favour and help me. you’re supposed to be sending me a phone currently and you haven’t

  • Stevemann84 Steven Mann (@Stevemann84) reported from Great Yarmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • jen31_jones Jen jones (@jen31_jones) reported from Lowestoft, England

    Swift service from @O2 and #o2Insure for their quick turnaround at replacing my mums broken handset

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HeatherSomer heather (@HeatherSomer) reported

    @O2 I have no signal at all, it is normally absolutely fine but even turning my phone on and off isn’t working! Is the network down?

  • atbwebb Alex Webb (@atbwebb) reported

    I'm sure this point has been made before, but if my experience of @virginmedia customer service is anything to go by, adopting the @O2 brand after the merger is probably the best choice. There must be so much ill will out there towards the Virgin brand.

  • Kimbles_23 Kimberley Anne (@Kimbles_23) reported

    @O2 Hi, how do I find my customer reference number please? I can’t see it on any email correspondence or in the MyO2 app

  • baileywailey Laura Rigby (@baileywailey) reported

    @O2 calling your helpline and 6 times it just hangs up after selecting an option. 3 weeks, 3 eSims later and still no service!! Even your complaints option online isn’t working!

  • bakedcamembert bakedcamembert (@bakedcamembert) reported

    @writingabit Bloody ridiculous @O2 never been fobbed off so many times. Buy a phone to receive a text so O2 can sell you a phone. Nope. Stuff your contract. Maybe @VodafoneUKhelp can offer better service ?

  • bakedcamembert bakedcamembert (@bakedcamembert) reported

    So @O2 9 hours wasted trying to get to sort a solution: You’ve said because our phone is broken we should go to the shops to buy a new PAYG so you can text the new handset with a code to upgrade to a contract. Never heard such tosh. You do know your shops are closed, right?!

  • camhp6 Camilla Haynes-Pears (@camhp6) reported

    @O2 Hi, the school have submitted the request for me to get additional data to help,with schooling my daughter. I've had a text from the .gov to say it's been submitted to you. Please can you advise how long it will be until it appears on my account. Thankyou

  • bakedcamembert bakedcamembert (@bakedcamembert) reported

    @O2 I’ll continue to post on social media until you resolve this issue.... it’s not a big ask. You’re not seriously suggesting no O2 customers have had a broken phone needing to upgrade in the past 10 months during a pandemic. @VodafoneUK you want to help us ditch @O2

  • simonstewart74 simon stewart (@simonstewart74) reported

    @O2 so been told my phone that freezes and loses signal ro WiFi I have to pay to be repaired as its past 2 years. You do realise that's not legally binding and a product is expected to be useful for a reasonable time. 2 years and a few months is not reasonable for a £500 phone

  • MsVanillaRose Ⓥanilla Rose loves the NHS 💙💙💙 (@MsVanillaRose) reported

    Hallo, @O2! Am a payg customer, sim seems to be stuck in old phones, how do I get a new sim with the same number?