O2 outages and service status in Frome, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Frome, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Frome come from postal codes BA11 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Frome, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Frome, England
The most recent O2 outage reports came from the following cities: Frome, and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Frome
|
Phone | 12 days ago |
|
Trowbridge
|
Internet | 26 days ago |
|
Radstock
|
Wi-fi | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
-
Adam Crawford (@AdzCrawford2003) reported from Bathford, EnglandIt’s official @O2 UK is the slowest mobile network in Europe, let alone the UK.
-
Kalvin Simmons (@KalvinSimmons) reported from Bathford, England@O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.
-
Shane (@ski_57) reported from Bathford, EnglandHelen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting
-
Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, EnglandHad a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!
-
Gary (@rr123xx) reported from Trowbridge, England@EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE
-
Kyle Regan (@_kyleregannn) reported from Bathford, England@O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!
-
Otto von Arx (@Ovonarx) reported from Bathford, England@O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...
-
Andrew Hudson (@ukhack) reported from Bathford, England@JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can
-
Sophie Tapp (@SophLT_) reported from Bathford, EnglandWhen my phone contract ends I am not staying with @O2 I have nothing but problems. I needed to make some important calls today yet nothing was working, the signal is always so ****. Sort it out… because I pay all this money for a phone contract yet what for?🤬 #o2 #o2down
-
Matt Cardy (@mattcardy) reported from Holcombe, England@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
-
Justin Moore (@jm1967uk) reported from Bathford, England@O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.
-
Tom Bradey (@TheOfficialTom) reported from Bathford, England@andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised
-
Marc Aitken (@MarcAitkenPhoto) reported from Bathford, England@O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.
-
Ross Parker (@rossjamesparker) reported from Bishop Sutton, England@kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.
-
Shane McCracken (@ShaneMcC) reported from Bathford, England@O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.
-
James Mills (@jamesbtmtrains3) reported from Bath, England@O2 Hi. Is there somebody that can help me with an upgrade query please?
-
Adam Crawford (@AdzCrawford2003) reported from Bathford, England@O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.
-
Matt Cardy (@mattcardy) reported from Bathford, EnglandWhenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?
-
Miss March (@PhillipaBMarch) reported from Trowbridge, EnglandYou can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Blaze 3D (@Weezyblaze77) reported@O2 @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers @CommasOmbudsman
-
Karen (@KarenLancs) reported@O2 @virginmedia had no internet since 7am - intermittent signal! Now says no broadband issues, but still cannot connect - PR5 area - please sort it out!
-
Dave Ogden (@daveo1880) reported@O2 are there any plans to roll out 5g in Rhyl/Prestatyn. Every other mobile provider has 5g in the area but you haven’t? 4g drops signal too often and I’m left with little or no signal to make any calls. Considering I’m paying over £100 per month it’s poor coverage
-
Tirthankar Banerjee (@Social_onlooker) reported@O2 Your mobile network not working in France near Chamonix
-
Paul Jones (@Pauljonesbeer) reported.@O2 I have been on the phone to you for over 1hr and 10 mins trying to get through bro you fraud team about an on going case and a £1900 bill can anyone else help
-
T Haslum (@THaslum) reported@O2 Nice add, not much good as my wife’s O2 service has been off for over 24 hours now. I left O2 a year ago. The website says people are working on the issue but when my wife called O2 she was told there were no issues, which is it ?
-
John Melling (@jmellling1895) reportedYour complaints for DOES NOT WORK because the verification process isn't working! Clearly a deliberate tactic to stop complaints being raised, need help @O2
-
Gary Derwin (@gary_derwin) reportedIs there actually anywhere in the country now that has @O2 signal ? Been a few big city’s lately full 4G shows but internet 0🫣
-
Ж (@momoalas93) reported@Ikram_hhh @O2 I think it’s just any uk company … on a mountain in the balkans had better service than some main roads in the uk
-
John Melling (@jmellling1895) reported@O2 @davehpayne It is still not working! O2 are deliberately stopping complaints being made