O2 outages and service status in Frome, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Frome, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Frome come from postal codes BA11 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Frome, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Frome, England
The most recent O2 outage reports came from the following cities: Frome, and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Frome
|
Phone | 20 days ago |
|
Trowbridge
|
Internet | 1 month ago |
|
Radstock
|
Wi-fi | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
-
Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, EnglandHad a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!
-
Shane McCracken (@ShaneMcC) reported from Bathford, England@O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.
-
Miss March (@PhillipaBMarch) reported from Trowbridge, EnglandYou can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****
-
Gary (@rr123xx) reported from Trowbridge, England@EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE
-
Andrew Hudson (@ukhack) reported from Bathford, England@JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can
-
Otto von Arx (@Ovonarx) reported from Bathford, England@O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...
-
Shane (@ski_57) reported from Bathford, EnglandHelen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting
-
Sophie Tapp (@SophLT_) reported from Bathford, EnglandWhen my phone contract ends I am not staying with @O2 I have nothing but problems. I needed to make some important calls today yet nothing was working, the signal is always so ****. Sort it out… because I pay all this money for a phone contract yet what for?🤬 #o2 #o2down
-
Marc Aitken (@MarcAitkenPhoto) reported from Bathford, England@O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.
-
Kyle Regan (@_kyleregannn) reported from Bathford, England@O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!
-
Matt Cardy (@mattcardy) reported from Holcombe, England@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
-
Ross Parker (@rossjamesparker) reported from Bishop Sutton, England@kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.
-
Justin Moore (@jm1967uk) reported from Bathford, England@O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.
-
Adam Crawford (@AdzCrawford2003) reported from Bathford, EnglandIt’s official @O2 UK is the slowest mobile network in Europe, let alone the UK.
-
Tom Bradey (@TheOfficialTom) reported from Bathford, England@andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised
-
James Mills (@jamesbtmtrains3) reported from Bath, England@O2 Hi. Is there somebody that can help me with an upgrade query please?
-
Adam Crawford (@AdzCrawford2003) reported from Bathford, England@O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.
-
Kalvin Simmons (@KalvinSimmons) reported from Bathford, England@O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.
-
Matt Cardy (@mattcardy) reported from Bathford, EnglandWhenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben (@bennycliffe) reportedI can’t even get a signal with @O2 when actually being in @TheO2 😭😭 ever mind posting a video! 😭🫠
-
Neil Lilly (@NeilLilly) reported@O2 Are you actually serious? I work in these places on a regular basis and there is ALWAYS no signal. I don’t expect to pay for a service that I do not receive.
-
Paul Rawlings (@ThePaulRawlings) reported@TakeThatClouds @O2 Exactly the same issue with EE in the past - I was atempting to switch from physical SIM to eSIM. Process got stuck in the middle, so neither SIM was working. Call up, explain, ask for replacement SIM - Nope, not without a working phone. Had to go into the local EE store. Even there I had to go with ID, which was uploaded on an app, along side me taking a "selfie" even though I'm stood there in the store!
-
Queenofhearts ♥️♥️♥️ (@nsibbs1) reported@O2 I honestly do not understand why you continuously bar my phone without giving a reason or even putting a note on your system as I can’t make or receive calls !! This is the 3rd time it’s happened and I have been with you since 2005 !!! Just absolutely diabolical service !!
-
Leslie Bedford (@bedford_leslie) reported@O2 Tesco mobile use O2 as there signal carrier ie Tesco piggy back off O2.
-
Paul (@insittingbourne) reported@O2 Thankyou but we have all changed providers now as every time we were told the local most had issues but never fixed. It went on and on.
-
Paul (@ToeStrike) reported@TakeThatClouds @O2 Now imagine i call up, and pretend to be you, so I can get your e-sim swapped to my device, so when I find your login details on a password leak list for a site, I get your 2FA token sent to my device upon login, and you blame O2 for having **** security.
-
Lukey Stanger #COYS #COYS #COYS (@lukey_stanger) reportedAbysmal @O2 customer service. Absolutely abysmal. Made a down payment of 20 quid for £54 monthly account payment this month which hasn’t yet been recorded or recognised on online o2 account despite leaving my bank account several days ago. /1
-
Noemie (@NoemieN22) reported@O2 why is your signal so poor in Cambridgeshire
-
Leanne (@LeanneMoulden) reported@O2 Customer Services is a painful process. The issues that we’ve experienced in the language barrier and the accidental cancelling and taking out of new contracts by your staff is beyond stupid! Attempting to rectify it is as difficult is climbing Everest in a Bikini!