O2 Outage Report in Frome, Somerset, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Frome, Somerset, England
The most recent O2 outage reports came from the following cities: Melksham.
| City | Problem Type | Report Time |
|---|---|---|
 Melksham |
||
| Bath |
Internet | |
| Castle Cary |
Total Blackout | |
| Bath |
Phone | |
| Trowbridge |
Phone | |
| Bath |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Marc Aitken
(@MarcAitkenPhoto) reported
from
Bathford, England
@O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.
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Shane McCracken
(@ShaneMcC) reported
from
Bathford, England
@O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.
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Ross Parker
(@rossjamesparker) reported
from
Bishop Sutton, England
@kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.
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Matt Cardy
(@mattcardy) reported
from
Bathford, England
Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?
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James Mills
(@jamesbtmtrains3) reported
from
Bath, England
@O2 Hi. Is there somebody that can help me with an upgrade query please?
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Shane
(@ski_57) reported
from
Bathford, England
Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
It’s official @O2 UK is the slowest mobile network in Europe, let alone the UK.
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Miss March
(@PhillipaBMarch) reported
from
Trowbridge, England
You can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
Had a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!
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Kyle Regan
(@_kyleregannn) reported
from
Bathford, England
@O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!
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Andrew Hudson
(@ukhack) reported
from
Bathford, England
@JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can
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Matt Cardy
(@mattcardy) reported
from
Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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Otto von Arx
(@Ovonarx) reported
from
Bathford, England
@O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...
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Sophie Tapp
(@SophLT_) reported
from
Bathford, England
When my phone contract ends I am not staying with @O2 I have nothing but problems. I needed to make some important calls today yet nothing was working, the signal is always so ****. Sort it out… because I pay all this money for a phone contract yet what for?🤬 #o2 #o2down
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Tom Bradey
(@TheOfficialTom) reported
from
Bathford, England
@andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised
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Justin Moore
(@jm1967uk) reported
from
Bathford, England
@O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.
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Gary
(@rr123xx) reported
from
Trowbridge, England
@EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE
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Kalvin Simmons
(@KalvinSimmons) reported
from
Bathford, England
@O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Narinder Kaur
(@ninnysboat) reported
@O2 is anyone working in customer services? Recorded message says 30 min wait. I have been on the phone for over an hour and no one has picked up!!
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Eve⚔️
(@EPoulston) reported
@O2 the customer service I’ve had over the past week has been an absolute disgrace!! Been fobbed off and then just had the phone put down on me!! It’s not on
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Carl
(@Carlo14601) reported
@donna_hgate @O2 The guys running the social media don’t have a clue about any of it, just copy and paste ill educated admin folk who just send useless links out that don’t help anyone. Clearly they don’t use O2 themselves
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Gemma 🏴
(@GemCFC) reported
@O2 Hi team, no form of connectivity at the moment, are there any issues?
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gєσяgιа⌣̈
(@GeorgieMcFletch) reported
@O2 slightly dissapointed that I saved the cinema ticket deal codes yesterday as you state to use at a later date. However I've gone to use them and now your saying they've sold out! Does it say no where in the terms and conditions that saving the codes doesn't work!
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Simplesticks
(@thesimplestick) reported
@jcjojo444 @O2 I’m a patient person but I’m told my issue is being passed to a senior adviser and manager to resolve but I must wait (another) 24 hours. I’ve been calling daily and told to wait yet another 24 hours. I’m now looking to go back to my previous provider. #useless
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crhiled
(@crhiled) reported
@O2 I have tried to cancel my O2 travel but it won't let me and I needed to cancel by midnight and it's currently 11.14 UK time. Please confirm that I will not be charged any further
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David Harris
(@Kingdomencountr) reported
@abbeylou97 @O2 Absolutely appalling service!
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Sophie A 👸🏼
(@knobalob) reported
from
Spalding, England
@O2 I’m currently trying to pay off my credit agreement, as I’ve changed to a different network. I’m unable to get anywhere on the phone, as it keeps saying the code I’ve entered is wrong. I don’t know my myo2 login. Is there another way?
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Jilly
(@jilllll372) reported
@O2 AVOID @O2 at all costs!!! They have no clue what they are doing and tell lies!! Sending me bills and trying to take thousands of pounds from my bank for 3 iphone 13s that I never had!! Hours of phone calls to them dif excuse from each person, refuse to let me speak to manager 😡