O2 outages and service status in Frome, England
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Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Frome, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 6, 8:09 AM GMT+1.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Frome come from postal codes BA11 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Frome, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Frome, England
The most recent O2 outage reports came from the following cities: Frome, and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Frome
|
Phone | 4 hours ago |
|
Trowbridge
|
Internet | 14 days ago |
|
Radstock
|
Wi-fi | 3 months ago |
Community Discussion
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O2 Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Gary (@rr123xx) reported from Trowbridge, England@EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE
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Miss March (@PhillipaBMarch) reported from Trowbridge, EnglandYou can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****
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James Mills (@jamesbtmtrains3) reported from Bath, England@O2 Hi. Is there somebody that can help me with an upgrade query please?
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Matt Cardy (@mattcardy) reported from Holcombe, England@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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Kalvin Simmons (@KalvinSimmons) reported from Bathford, England@O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.
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Matt Cardy (@mattcardy) reported from Bathford, EnglandWhenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?
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Adam Crawford (@AdzCrawford2003) reported from Bathford, EnglandIt’s official @O2 UK is the slowest mobile network in Europe, let alone the UK.
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Sophie Tapp (@SophLT_) reported from Bathford, EnglandWhen my phone contract ends I am not staying with @O2 I have nothing but problems. I needed to make some important calls today yet nothing was working, the signal is always so ****. Sort it out… because I pay all this money for a phone contract yet what for?🤬 #o2 #o2down
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Shane McCracken (@ShaneMcC) reported from Bathford, England@O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.
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Otto von Arx (@Ovonarx) reported from Bathford, England@O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...
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Kyle Regan (@_kyleregannn) reported from Bathford, England@O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.
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Shane (@ski_57) reported from Bathford, EnglandHelen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting
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Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, EnglandHad a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!
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Justin Moore (@jm1967uk) reported from Bathford, England@O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.
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Marc Aitken (@MarcAitkenPhoto) reported from Bathford, England@O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.
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Ross Parker (@rossjamesparker) reported from Bishop Sutton, England@kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.
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Tom Bradey (@TheOfficialTom) reported from Bathford, England@andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised
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Andrew Hudson (@ukhack) reported from Bathford, England@JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joan_of_Tyne_Bridge_Arc (@v11_eed) reported@kokeshimum @O2 Same ****. Yet, o2 have increased their customer bills for the past 12 consecutive years. That’s a 4-10% increase every year since 2014.
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The Music Man (@DavidJa51216245) reported@Char_Tutton @AmazonUK Yes I can. @O2 They left me without a working phone for 2 months. Even sent my broken phone to their repair centre and it came back still broken. Cancelled my direct debit mid contract and they sent debt collectors after me. I still didnt pay them
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Matt Glossop 🦉💙 (@Jinja_Owl) reported@O2 do you actually have any humans working for you. Trying to query a bill amount and going round in circles. Help???
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Stacey (@Stacearoo) reported@O2 why on earth is it IMPOSSIBLE to sign in?!?! I have never found something so ridiculously difficult!
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Johnny Storm (@humantorch1036) reported.@ofcom have a word with @O2 - Can't top up using 4444 or online - Can't verfiy new PAYG sim number - Can't get though to any real person on Live Chat - Can't get through to anyone on 4445 -Can't get through to anyone on social media Zero customer service at all.
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Toff (@onlytoff) reported@O2 “Doesn’t exclude Scotland” No, but it gives a far less service Let’s look at the tickets for example, out of the 32 acts advertised, ALL are playing in England, only 4 acts are playing in Scotland O2 pick their partners,surely making sure partners are playing 🏴 is only fair ?
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StuartB (@StuartBain1986) reported@o2 you’re 5g and general signal quality is god awful 👍 can’t wait to move network
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Monty Kumbulla (@KumbullaMonty) reported@O2 Is there something wrong with the signal around YO32 area? 2 bars of 4G isn’t enough for an email, text or Messenger connection.
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JD (@JonnyDwyer6) reported@O2 whys your signal **** everywhere??
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amanda mcglynn (@amandammcglynn) reported2 hours of my life i’ll never get back dealing with @O2 for the 5th year on the trot