O2 Outage Report in Exning, Suffolk, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Exning, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Exning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Exning, Suffolk, England
The most recent O2 outage reports came from the following cities: Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Phone | |
| Cambridge |
Phone | |
| Ely |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Exning, England
Latest outage, problems and issue reports in Exning and nearby locations:
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Beans
(@FullAhBeans) reported
@O2 why is it only criticism of the service support or functionality that gets this bs system limitations reply but if someone says “hey bestie” you’re suddenly able to talk to your customers on X?
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HER
(@LUTTI_x) reported
@vscath @lilleyjnr @O2 Same wtf
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wendy driffield
(@driffield107) reported
@O2 could you tell me if there is a problem login into mobil app, as have been trying to log in and just keep getting sent verify account link but then it just keeps going back to this same message after clicking link in email, have tried on tablet and same thing happens
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Kimberley Turner
(@kimturner70) reported
Is there anyway I can speak to someone in customer service from @O2 that works in the UK?
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Graham Hollebon
(@grahamhollebon) reported
@O2 I'm no longer a customer but have a small credit on my account which you want to repay me. I no longer have a DD with you and I cant see how to resolve this via your app. Help please.
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Nigel 🇬🇧
(@Pylon54) reported
@rugbywebdesign @LARob30 @O2 Been trying to cancel a contract for almost an hour now. Both web and app keep sending me round in circles. I don't want either a STAC or PAC code as I'm not signing up with a new provider. The customer service number just keeps repeating "that they're extremely busy"
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Debbie
(@Hatesbadserv911) reported
@MartinSLewis Plus you cannot cancel ONLINE, you can buy online, you can operate your account online which is what @O2 & everyone makes you do but if you want to cancel you have to wait in a 40 mins phone queue. This is penalising the customer. @Ofcom sort it the hell out once & for all 😡🤬
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Dwayne WIlkinson
(@dwaynewilko) reported
@O2 why’s it ******* impossible to get through to speak to someone absloute **** show 😡
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Matthew Scott
(@mattscott77) reported
Another 40 minutes on hold with @O2 customer services because the website is broken and the app doesn’t work. Only to be told “it COULD be this week” which is what I’ve been told every week for a month. Soon be an issue if it was me saying that when it comes payment. Jokes.
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Aims.
(@aimeesversion13) reported
@O2 what’s up with your helpline agents hanging up at 8pm on the dot without resolving issues or passing it on to somebody else? My partner was hung up on multiple times this evening over a number of hours before he was finally reconnected and spoke to someone again before 8pm.