O2 Outage Report in Exning, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Exning, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Exning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Exning, Suffolk, England
The most recent O2 outage reports came from the following cities: Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Phone | |
| Cambridge |
Phone | |
| Ely |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Exning, England
Latest outage, problems and issue reports in Exning and nearby locations:
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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Ian Cooper (he/him)
(@IanHCooper) reported
from
Ely, England
Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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the Stroller
(@marcobon13) reported
@O2 customer service reached new lows! After their “enhancements” I can no longer access my 02 app and customer service cannot reset the password. You can’t make up this terrible service #O2 #badservice #unhelpful
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Jamie Adams
(@Jaybyname) reported
@O2 how can I get in touch about issues with a switch up return?
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tim nisbet
(@timnisbet) reported
@O2 your customer service is so bad. I’ve just held on your virtual chat for 38 mins it then tells me you’ve closed shows me the opening hours which are 8pm it’s 705pm. Then it cuts me off. Now holding on a call listening to the same 6 bars of music. It tells me to go online!
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Rick W
(@R_Wilcox89) reported
Was told I would get a call back at 9am today! Guess what nothing @O2 sort out your customer service
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Robbie Kirkham
(@Kirkham81) reported
@O2 can anybody help nee to cancel an account & conveniently you have cut me off
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Denise Waterman
(@DeniseWaterman) reported
@O2 Since my phone has and it’s new SIM card I have NO data! Despite paying for it! I have called the helpline3 times after being held on the line last time for 25 mins before speaking with someone the phone cut off! Went to o2 shop no help at all. What can I do?
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PB_Predator_UK
(@pb_predator_uk) reported
@O2 Can you fix your upgrade system in your app? It asks me to Verify myself by following an email link, when returning to the app it loses the upgrade window and I have to start all over again. If I follow the link on a different device I then get prompted for a txt code 1/2
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Susie Tullett
(@SusieTullettPR) reported
@O2 Could you please give me a number for Customer Service @O2? A number that will put me through to a human being! I urgently need to speak to someone, but all I ever get is a Bot!!!!
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Kim reid
(@Kimreid16714570) reported
@O2 £5 voucher link won’t work,can u help please?
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John Kirby
(@csljohnkirby) reported
Yesterday, I had three direct debits fail, I do not keep funds in my current account used for DDs, and transfer it 36 hours before the due date from a reserve account. Each failure has cost me £12 in bank charges, so thirty-six pounds, because @O2 only showed one account due in MyO2 App, the others said paid. So I had no prior warning of the DD or bills. To give @O2 due credit, they have refunded my £36, and admitted the error, but the point is that it took it took 2 hrs 42 minutes to resolve. and 1 hr 19 minutes of that was completely wasted on web/chatbot.