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O2

O2 outages and service status in Dorset, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Dorset, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dorset, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dorset, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Dorset, England

Latest outage, problems and issue reports in Dorset and nearby locations:

  • lynda_s_k
    LyndaSK (@lynda_s_k) reported from Sandford, England

    @O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!

  • DoTheWhiteThing
    Do The White Thing (@DoTheWhiteThing) reported from Overcombe, England

    @O2 .......and wouldn’t treat a loyal customer of over 15 years thus!

  • tommarais92
    TomMarais (@tommarais92) reported from Tarrant Rushton, England

    @gemgemgemgem89 @O2 I’ve got the same issue but in Blandford

  • stupot74
    Stuart Kerr (@stupot74) reported from Overcombe, England

    @O2 Why don't you care about your customers o2??? is it company policy to just ignore anyone with a genuine grievance? are all your customer service representatives trainees?

  • PokerDaz9
    Daren Taylor (@PokerDaz9) reported from Weymouth, England

    Anyone considering switching to @O2 or @SkyHelpTeam mobile in and around Weymouth … DON’T … the data coverage is continuously abysmal, despite a full 4G signal. Absolute con and waste of money!!!

  • mentalbabe
    Wendy Bradley (@mentalbabe) reported from Wool, England

    @O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...

  • stupot74
    Stuart Kerr (@stupot74) reported from Overcombe, England

    @O2 o2 you have the most moronic automated phone system going! endless loops and then to told to use Myo2 app. I need to speak to someone that the app can't do, endlessly cut off...........if this carries on will cancel both my accounts early!!!!

  • dooleyfish1
    Claire rathbone (@dooleyfish1) reported from Weymouth, England

    @O2 great timing to have issues making phone calls !

  • PokerDaz9
    Daren Taylor (@PokerDaz9) reported from Weymouth, England

    Got full 4G signal in Weymouth, but can’t use any data at all….nothing!! Sort it out @O2 … we pay a lot for this lack of service. Same happens in Bournemouth and it’s not just my phone!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tedriffski
    Dave Wallis (@tedriffski) reported

    Come on @o2 I’m on the embankment and signal is pony.

  • Agnozzer1
    Addam Nozz 🚜🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Agnozzer1) reported

    @O2 I may have done, but the agent I spoke to was so awful I hung up and went elsewhere.

  • abhijeetdhumal
    abhijeetdhumal (@abhijeetdhumal) reported

    @O2 Hey, I placed an order for a new SIM yesterday and have yet to receive the SIM. But today you guys generated the bill and sent it to me. I don't have the SIM yet, so the service is not yet activated. Can you please explain it?

  • Music_MoviezDan
    @Music_MoviezDan (@Music_MoviezDan) reported

    @O2 Would you like to sort out your shambles of a customer service department anytime soon or would you like me to speak to @Ofcom and launch a formal complaint? #poorcustomerservice #multiplefailures

  • connordoner
    Connor Gurney (he/him) (@connordoner) reported

    @ianpyeiseboe @O2 Are you still having this issue, Ian? Very similar issues here in the same area — particularly with my connection dropping from 4G to 3G and having to turn it off and back on again to restore 4G.

  • Busmac
    QueenB (@Busmac) reported

    @O2 I just got off the phone with an o2 agent and that has been the best customer service call from o2 to date. I have been a customer for over 15 years and that was a brilliant call. The quality was A***, my issues were resolved with the best technical know how…Wow!👏🏾👏🏾

  • harryt84
    Harry (@harryt84) reported

    Called @O2 yesterday to report@the problems I’m having, so they’ve sent me a new sim. Didn’t tell me they’d be turning my current one off in the meantime. So now I’m absolutely screwed until the replacement arrives. Being on O2 has been and absolute disaster 🤬🤬🤬

  • gemzykate
    Gemma (@gemzykate) reported

    @emmajanerose37 @O2 Same for me…just cuts off. Tried doing the 1750 thing, that also cuts off 🙄 Appears to be an issue for many. What do we do about this O2??

  • ishorter01
    Isaac Shorter (@ishorter01) reported

    @O2 after three requests to cancel my contract (within the 14 day 'change-your-mind-period') why have you still not done it? Only 6 days until I am locked in 😒

  • pammiep1
    Pamela Paterson (@pammiep1) reported

    @O2 @EnglandRugby Pity you can't inspire your customer services department to deal with customer issues without them spending hours on the phone with no resolution.