O2 outages and service status in Dorset, England

Problems in the last 24 hours in Dorset, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dorset, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Dorset, England

Latest outage, problems and issue reports in Dorset and nearby locations:

• 
  Daren Taylor (@PokerDaz9) reported 5 minutes ago from Weymouth, England

  Got full 4G signal in Weymouth, but can’t use any data at all….nothing!! Sort it out @O2 … we pay a lot for this lack of service. Same happens in Bournemouth and it’s not just my phone!!

• 
  Daren Taylor (@PokerDaz9) reported 10 minutes ago from Weymouth, England

  Anyone considering switching to @O2 or @SkyHelpTeam mobile in and around Weymouth … DON’T … the data coverage is continuously abysmal, despite a full 4G signal. Absolute con and waste of money!!!

• 
  LyndaSK (@lynda_s_k) reported 12 minutes ago from Sandford, England

  @O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!

• 
  Do The White Thing (@DoTheWhiteThing) reported 14 minutes ago from Overcombe, England

  @O2 .......and wouldn’t treat a loyal customer of over 15 years thus!

• 
  Wendy Bradley (@mentalbabe) reported 16 minutes ago from Wool, England

  @O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...

• 
  Stuart Kerr (@stupot74) reported 25 minutes ago from Overcombe, England

  @O2 o2 you have the most moronic automated phone system going! endless loops and then to told to use Myo2 app. I need to speak to someone that the app can't do, endlessly cut off...........if this carries on will cancel both my accounts early!!!!

• 
  Stuart Kerr (@stupot74) reported 43 minutes ago from Overcombe, England

  @O2 Why don't you care about your customers o2??? is it company policy to just ignore anyone with a genuine grievance? are all your customer service representatives trainees?

• 
  Claire rathbone (@dooleyfish1) reported 55 minutes ago from Weymouth, England

  @O2 great timing to have issues making phone calls !

• 
  TomMarais (@tommarais92) reported 58 minutes ago from Tarrant Rushton, England

  @gemgemgemgem89 @O2 I’ve got the same issue but in Blandford

• 
  Daren Taylor (@PokerDaz9) reported 59 minutes ago from Radipole, England

  The @O2 network has to be the worst ever. Even with a strong 4G signal, you still can’t get any data use!!! Certainly over subscribed. #notfitforpurpose #OFCOM

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Coomer (@coomerdarren) reported 4 minutes ago

  @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

• 
  Gary (@regicfc) reported 4 minutes ago

  2026 and i still have to dial the top up number to top up my phone rather than the @O2 application. Since your merger with virgin the application is actually so poor constant log jn via email it doesnt approve ur verification try again it accept but nothing happens on the app.

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 4 minutes ago

  @O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££

• 
  krimestyles🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@krimestyles) reported 6 minutes ago

  @O2 comms ombudsman you provide after deadlock complaint doesn’t deal with you. £491 you’ve taken out my account for a FREE sim I didn’t even receive . Called loads of times to be met with ignorance and no resolution. Get me my money back

• 
  S & S Timms Antiques (@Timmsantiques) reported 7 minutes ago

  @O2 are there intermittent issues with your data services today? I changed tariffs yesterday, taking a new contract and now today my data signal has been pretty much non existent for most of the day! Coincidence or not?

• 
  krimestyles🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@krimestyles) reported 7 minutes ago

  @O2 how the hell can I wait 8 weeks for my money back, £490 for a sim I don’t even have . Complaint logged, it’s been over 8 weeks, no resolution, told by o2 to contact ombudsman but they don’t even deal with you. Get it sorted FFS

• 
  Lee Stewart (@LeeStewart2383) reported 8 minutes ago

  @O2 after multiple phone calls to customer services to advise i had been receiving emails and texts stating I owed money when I dont a restriction has been placed on phone and they cant lift the restriction for upto 7 days. @O2 I wouldnt recommend you to anyone these days

• 
  PB1982 (@pb1982) reported 8 minutes ago

  Purchased an Apple Watch SE (3rd Generation) directly from @O2 14 days ago for my son’s 10th birthday… still no cellular. Endless calls/escalations no callbacks, no resolution. Extremely poor service. If not resolved immediately, I will escalate to the @CommsOmbudsman @Ofcom .

• 
  Frazzz (@FrazzzYT) reported 11 minutes ago

  @O2 I got the services back eventually with such an odd 1999 way of doing things for a company funnily enough that same day the "money was found" it's already a complaint now anyways

• 
  Matt (@t1_diabetic_guy) reported 12 minutes ago

  @O2 any chance you can fix your myo2 app so I can pay my bill?