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O2 outages and service status in Dorset, England

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  • O2 generated 0 outage signals in the last 24 hours around Dorset, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dorset, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dorset, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Dorset, England

Latest outage, problems and issue reports in Dorset and nearby locations:

  • dooleyfish1
    Claire rathbone (@dooleyfish1) reported from Weymouth, England

    @O2 great timing to have issues making phone calls !

  • stupot74
    Stuart Kerr (@stupot74) reported from Overcombe, England

    @O2 o2 you have the most moronic automated phone system going! endless loops and then to told to use Myo2 app. I need to speak to someone that the app can't do, endlessly cut off...........if this carries on will cancel both my accounts early!!!!

  • tommarais92
    TomMarais (@tommarais92) reported from Tarrant Rushton, England

    @gemgemgemgem89 @O2 I’ve got the same issue but in Blandford

  • lynda_s_k
    LyndaSK (@lynda_s_k) reported from Sandford, England

    @O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!

  • DoTheWhiteThing
    Do The White Thing (@DoTheWhiteThing) reported from Overcombe, England

    @O2 .......and wouldn’t treat a loyal customer of over 15 years thus!

  • stupot74
    Stuart Kerr (@stupot74) reported from Overcombe, England

    @O2 Why don't you care about your customers o2??? is it company policy to just ignore anyone with a genuine grievance? are all your customer service representatives trainees?

  • PokerDaz9
    Daren Taylor (@PokerDaz9) reported from Weymouth, England

    Anyone considering switching to @O2 or @SkyHelpTeam mobile in and around Weymouth … DON’T … the data coverage is continuously abysmal, despite a full 4G signal. Absolute con and waste of money!!!

  • PokerDaz9
    Daren Taylor (@PokerDaz9) reported from Weymouth, England

    Got full 4G signal in Weymouth, but can’t use any data at all….nothing!! Sort it out @O2 … we pay a lot for this lack of service. Same happens in Bournemouth and it’s not just my phone!!

  • mentalbabe
    Wendy Bradley (@mentalbabe) reported from Wool, England

    @O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...

  • PokerDaz9
    Daren Taylor (@PokerDaz9) reported from Radipole, England

    The @O2 network has to be the worst ever. Even with a strong 4G signal, you still can’t get any data use!!! Certainly over subscribed. #notfitforpurpose #OFCOM

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MissWhyOh
    Yeo (@MissWhyOh) reported

    @O2 @Joff_L I would leave o2 if I were you. They do not care about loyalty, the prices and annual increases are diabolical. Their sneaky behaviour last year caused a riot. That said, once you’re out of contract I have previously gone onto a price comparison new customer deal for £8.

  • HannatuGentles
    Hannatu Gentles (@HannatuGentles) reported

    @O2 what is going on with your network and service levels! I have not been able to use mobile data (calls or texts) for 6 days now. After an endless loop with your automated call centre I finally managed to speak to someone on Tuesday morning who assured me the issues would be…

  • TheDesirePathUk
    Dan sutherland (@TheDesirePathUk) reported

    @O2 why isn't your myo2 website not working. When will it be fixed? I can't login to see my bills or view my contract.

  • krimestyles
    krimestyles🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@krimestyles) reported

    @O2 comms ombudsman you provide after deadlock complaint doesn’t deal with you. £491 you’ve taken out my account for a FREE sim I didn’t even receive . Called loads of times to be met with ignorance and no resolution. Get me my money back

  • FairyCake1983
    Laura (@FairyCake1983) reported

    @O2 Hi @o2, this issue is still not fixed - can ANYONE resolve this? No responses to DM’s, how else are customers meant to get help?

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    The service I've received from @O2 absolutely disgusting trying to sort an issue and speaking to someone it was very difficult to understand which makes it more frustrating one that talk too fast with a heavy accent.

  • TheElectroFox
    ✞ ⛥ ElectroFox ⛥ ✞ (@TheElectroFox) reported

    @Joff_L @O2 They also see fit to charge existing customers upfront costs when trying to upgrade and dont budge on any of it, forcing you to customise your tariff and making it down to £10 as the lowest amount, which then raises the overall cost and then has you dropping down a tariff later.

  • Colin_H1972
    Colin H (@Colin_H1972) reported

    @Joff_L @O2 Upgrade offers are never good. Was cheaper for me to go to PAYG than upgrade to the deal they offered me on my SIMO plan.

  • robcorb
    Robert Corbishley (@robcorb) reported

    I have to say this: @O2 “customer service” is utter crap.

  • VinceMcGonr5
    Vince McGonagle (@VinceMcGonr5) reported

    @O2 How long does it take for you to investigate loss of phone signal/mobile phone data. Rung up 2 weeks ago and was told it would be looked into and still nothing. Your website status checker says no issues , clearly there is as it’s affecting our whole estate