O2 outages and service status in Dorset, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Dorset, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dorset, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dorset, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Dorset, England
Latest outage, problems and issue reports in Dorset and nearby locations:
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Do The White Thing (@DoTheWhiteThing) reported from Overcombe, England@O2 .......and wouldn’t treat a loyal customer of over 15 years thus!
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LyndaSK (@lynda_s_k) reported from Sandford, England@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!
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TomMarais (@tommarais92) reported from Tarrant Rushton, England@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford
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Stuart Kerr (@stupot74) reported from Overcombe, England@O2 o2 you have the most moronic automated phone system going! endless loops and then to told to use Myo2 app. I need to speak to someone that the app can't do, endlessly cut off...........if this carries on will cancel both my accounts early!!!!
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Claire rathbone (@dooleyfish1) reported from Weymouth, England@O2 great timing to have issues making phone calls !
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Stuart Kerr (@stupot74) reported from Overcombe, England@O2 Why don't you care about your customers o2??? is it company policy to just ignore anyone with a genuine grievance? are all your customer service representatives trainees?
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Daren Taylor (@PokerDaz9) reported from Weymouth, EnglandAnyone considering switching to @O2 or @SkyHelpTeam mobile in and around Weymouth … DON’T … the data coverage is continuously abysmal, despite a full 4G signal. Absolute con and waste of money!!!
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Daren Taylor (@PokerDaz9) reported from Weymouth, EnglandGot full 4G signal in Weymouth, but can’t use any data at all….nothing!! Sort it out @O2 … we pay a lot for this lack of service. Same happens in Bournemouth and it’s not just my phone!!
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Wendy Bradley (@mentalbabe) reported from Wool, England@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Glover (@G10V3M4N) reported@O2 Hi. I have O2 and virgin broadband. When I try to sign up to volt it says not available. Is there something wrong I can fix?
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Chris (@hannon_ch) reported@O2 my travel travel bolt on is activated yet you’ve been charging me for the last 4 days and I’m capped out. Not waiting 30 minutes to speak to someone when I’m abroad and your messenger service is ‘too busy’. Can you contact me please. Thanks.
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White (@WhiteFamily72) reported@O2 I need someone to call me. I’m being charged for a phone I haven’t received. Your call centre is failing me with press 1 for this and 2 for this but none of them are appropriate. Awful service and I’m a new customer.
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Ray Routledge (@RayRoutledge) reported@Steph_Mayo @O2 It doesnt matter if it recognises what you put in, a few more menu layers later and it will just hang up on you! Im on my 5th call now and just chose the option for Stolen Phone hoping someone there will answer. Hope this is not the state of them now they are with Virgin Media.
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Sam (Stormfly) 🦁 (@Koire) reported@O2 Hi, new customer... trying to activate SIM... won't connect to the network and website says to call... got told there will be a message sent to the number I was calling about but as it won't connect to the network I can't get the code and can't get through to anyone.
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Steve Devlin (@steve66stevie66) reported@O2 @goodthingsfdn Pity you can’t also donate it to those that pay for it but can’t get it because the network is crap.
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Joanne Gibbs (@jogibbs80) reported@O2 new customer here!.. ordered phone with a contract on 26/11… click and collect expected 30/11. No phone at the store.stuck in system?.on live chat .phoned numerous times.. DM’d O2 and “urgent number” My order was taken so swiftly but for some reason nobody can help me now?
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Reece (@SuchMuchPlay) reported@O2 I'm not with o2 Mobile, and I can't use the app to contact for help as my account is "newer than 48 hours". Could I please get a phone number free to call? Thank you.
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Guy Parsons (@GuyP) reportedCurrent state of @O2 customer service: - website + phone tree are recursive, make it impossible to speak to a human! - actual contact deets are hidden on 'how to complain' page - live chat unavailable: 'all agents busy' for last 2 days - 0 'call me back' slots over next month
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Shaz Ahmad (@ShazAhmad3) reported@O2 hi there. Why is it (almost) every place I go, your network is just so damn slow... And I'm in London.