O2

O2 Outage Report in Dorset, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dorset, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dorset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dorset, England 02/13/2026 16:30

February 13: Problems at O2

O2 is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dorset, England

Latest outage, problems and issue reports in Dorset and nearby locations:

  • tommarais92 TomMarais (@tommarais92) reported from Tarrant Rushton, England

    @gemgemgemgem89 @O2 I’ve got the same issue but in Blandford

  • mentalbabe Wendy Bradley (@mentalbabe) reported from Wool, England

    @O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...

  • stupot74 Stuart Kerr (@stupot74) reported from Overcombe, England

    @O2 o2 you have the most moronic automated phone system going! endless loops and then to told to use Myo2 app. I need to speak to someone that the app can't do, endlessly cut off...........if this carries on will cancel both my accounts early!!!!

  • dooleyfish1 Claire rathbone (@dooleyfish1) reported from Weymouth, England

    @O2 great timing to have issues making phone calls !

  • lynda_s_k LyndaSK (@lynda_s_k) reported from Sandford, England

    @O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!

  • DoTheWhiteThing Do The White Thing (@DoTheWhiteThing) reported from Overcombe, England

    @O2 .......and wouldn’t treat a loyal customer of over 15 years thus!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • timsmiff15 Timbo (@timsmiff15) reported

    @O2 had my phone stolen, currently travelling around South America - need access to my number, please can you send a new sim to me or find a work around? Have tried friend sending from the UK but it hasn’t arrived. Surely there has to be a way to help me.

  • SULLYYYYYY Loz (@SULLYYYYYY) reported

    @O2 I don’t know what’s going on with your website, app and live chat but I can’t get through to anyone and I can’t download my bill as it seems to be unavailable and doesn’t load, can you help me please?

  • Viviansherry6 Vivian sherry (@Viviansherry6) reported

    @Amy2489 @O2 I had similar issue but the support service wasn't helpful not until I was referred to stella_coderdev on Instagram who helped me in getting back my asset. She is helpful

  • detritustroll Tom Staple (@detritustroll) reported

    @O2 why is data so poor currently. I need my phone as a medical professional out on the road. But even with full 4G I get no data. This is not good enough. I pay a contact and currently you’re fulfilling that contract.

  • pizzaaaqueeen 𝚜𝚚𝚞𝚒𝚍𝚠𝚊𝚛𝚍 𝚐𝚒𝚛𝚕 (@pizzaaaqueeen) reported

    @O2 I just rang on a different number, and it still didn’t give me an option to speak to someone. Took me straight to a payment line. I’ve asked my bank and they have said the issue is on your end.

  • neiltheshaker Neil Davis (@neiltheshaker) reported

    Good evening @LutzSchueler after 16 years as a customer I’ve left @O2 today. Over the last 18 months I’ve experienced 1. Poor network coverage 2. Dreadful customer service 3. Woeful complaint handling 4. Being ignored by your social media team REALLY REALLY NOT GOOD ENOUGH..

  • AdeJR1986 Ade R (@AdeJR1986) reported

    Hi @O2, I have a PAC mobile number transfer I think in progress to your network. My old SIM card has changed to No Service since early this morning but the new o2 sim is still showing the temporary number. Any idea how long this should take?

  • DrBenStanford Ben Stanford (@DrBenStanford) reported

    @AndyY1988 @O2 Exactly the same for me (searched to see if a common problem). And phoning 202 gets you nowhere as well. Are staff even aware of these promotions?

  • FlameyFisher Amy Fisher (@FlameyFisher) reported

    Because the @O2 signal is so **** in york I just had go take a call from my Gp in the lane at the back of my house. It’s sunny so obvs my neighbours are all sat in their yards and now they know more than I’d like about my body 😳

  • DrCalumLeask Calum Leask (@DrCalumLeask) reported

    @O2 customer service doing a fantastic job of reminding me why I left them in the first place - absolutely appalling support.