O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester, Wilmslow, Middleton, Stockport and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Wilmslow |
Phone | |
| Manchester |
Phone | |
| Stockport |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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RJ
(@RJNewman96) reported
from
Manchester, England
@O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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Dave Bisgrove
(@DaveBisgrove) reported
from
Manchester, England
1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks
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Julie Ives
(@JulieIves4) reported
from
Ashton-under-Lyne, England
@Andyscott01 @JonJlydiatt @ThreeUK @O2 @EE @VodafoneUK Couldn’t care less if it happens with every network. With what’s going on it shouldn’t happen
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Rebecca Chesworth
(@Rebeckikia) reported
from
Manchester, England
@O2 @CrashBandicoot I tried to enter today but it won’t let me even though it’s still open today as today is the closing date :( Can you help because I’m still within the time frame of e competition?
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help
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soph 🌞
(@sophiemaycath) reported
from
Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
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Phil Pudney
(@PhilPud) reported
from
Salford, England
@Fozzler90 @O2 I’ve had this all morning mate, ask what I need help with, then just say ‘bye’
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Mottram in Longdendale, England
@O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(
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SThomas
(@s7e7en) reported
from
Manchester, England
I have been with @Vodafoneuk for nearly 20years and they do say “if it’s not broken..” but my favourite saying is “better late than never” hello @O2 (re refund service) when my phone contract is up!
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Colin Tyborczyk
(@tybsz) reported
from
Manchester, England
@O2 I've been experiencing really low download speeds recently, is there a problem with the network?
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racHELLO! 🌹
(@cakepls) reported
from
Manchester, England
@O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@O2 Morning, I got a free subscription to @calm when upgrading which shows on my account however no instructions how to access & it’s not linking to my @calm app. Please help.
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michael
(@Msx1234Michael) reported
from
Mossley, England
@O2 The app my network says that the phone mast near me is not working does o2 know about this and when is this being sorted out
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 is the 4G signal across the country still being limited due to covid?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte ❤💜
(@lottoo86) reported
@O2 Shame you cant support customers. As for the complaints department think it must be non existant. Lets hope the Ombudsman can shift you guys into action. Anyone thinking of going with these AVOID
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sakura island
(@ennie21_) reported
@O2 hi what happened to O2 website???? I can’t buy bolt on as there’s an issue with the app app and website
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techromon
(@techromon) reported
@O2 Hi. I’ve been waiting 2 days for my Airtime Plan on my Apple Watch to activate. Please can you help?
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CommandaCoder
(@CommandaCoder) reported
@O2 Sent a DM I not sure what info you require to look into the issue.
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Tyler Southwell
(@TY_THE_HAMMER6) reported
@O2 Hi, I've recently migrated my partners number into my new contract that I got from virgin but it's not showing up on the my o2 app and trying to sign in with my partners number is saying the account is not validated. Any help would be much appreciated! Thank you.
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Phil Reynolds🇬🇧
(@Barbaran1961) reported
@AppleSupport finally @O2 admit they have a problem with getting Apple watches working but why haven't they sent messages out to that effect or let you know either! really poor customer service :-(
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Phil Reynolds🇬🇧
(@Barbaran1961) reported
@O2 @_KXIV You can but it is not working right now! as I have spent a week trying to get my new one online. Phone calls to O2 every day and one email back yesterday! Why couldn't you just tell customers you have a problem?! 😡
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David Crompton
(@_DavidCrompton) reported
@O2 Absolutely shocked with your customer service. They keep disconnecting the calls. I raised a complaint, was told I'd hear within 3 days, and heard nothing since. Is this how you treat every customer?