O2

O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birch Vale, Derbyshire, England 02/13/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birch Vale, Derbyshire, England

The most recent O2 outage reports came from the following cities: Manchester, Wilmslow, Middleton and Stockport.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomWilmslow Phone
United KingdomManchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • Alisonexcop Alison (@Alisonexcop) reported from Oldham, England

    Oh the irony of asking me the issue and then not responding to my feedback! @O2 5 days and counting! #badcustomerservice

  • lizkellettuk Elizabeth Kellett (@lizkellettuk) reported from Wilmslow, England

    @O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.

  • Caolan1987 Caolán Colton (@Caolan1987) reported from Manchester, England

    ******* sick of @EE and their pathetic signal. I pay FAR too much for this shit service. Contract up in January...@O2 talk to me....

  • Ismailelnino Ismail Mutlib (@Ismailelnino) reported from Stockport, England

    @goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g

  • lebradle lorraine bradley (@lebradle) reported from Salford, England

    @O2 new customer to O2 and I’m appalled at the customer service I’ve received. Been told lies after lies. Would appreciate someone to get back to me to sort it out.

  • asid21 A Sid (@asid21) reported from Salford, England

    @O2 why does your network never work. Can't wait to get back to @EE

  • HeyThereItsMoon Rachael Ruby 🦄 (@HeyThereItsMoon) reported from Manchester, England

    @O2 is there an issue with data in the Manchester area I cant send any messages over data 😥😥😥

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.

  • KhrysKJ KK-J (@KhrysKJ) reported from Ashton-under-Lyne, England

    @O2 yet another upgrade blunder!! Went to the trafford centre store asked about phone comparisons, the advisor had no idea.. Asked about the contract "above my pay grade mate" seems all she wanted to do was sell me a watch.. Very poor!!!

  • TimPartridge2 {{{Tim}}} (@TimPartridge2) reported from Manchester, England

    @O2 please cancel contract for my number. That’s you notified.

  • bluemoo17 👿🎃👻Elaine Fitzpatrick👻 🎃😈 (@bluemoo17) reported from Manchester, England

    @O2 my code will.not copy! Help

  • Hoiskiez Matt (@Hoiskiez) reported from Salford, England

    @MikAlexH @Chris_Stroud @O2 Yep totally agree! Can never get online in Manchester City centre even when it says I have 4G signal ... annoying!

  • dondon_w Donna (@dondon_w) reported from Manchester, England

    @craigrookleeds @O2 I need my network because this contract ends tomorrow ffs

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 not good I’ve been a customer for years rang to upgrade and to see if you can match a competitors offer and you can’t looks like I’ll be leaving #o2 #letdown #customersnotvalued

  • dondon_w Donna (@dondon_w) reported from Oldham, England

    @O2 was meant to swap my number over to you guys from 3 network but you haven't!!! So that means I'm still running two phone contracts! My 3 contract ended on monday!! They wont cancel my contract until the number swap is done !! Please help!

  • lucemets Lucy Metcalf (@lucemets) reported from Salford, England

    @o2 Do NOT use #o2recycle it’s an absolute CON! I sent my perfect condition iPhone 7 to them on an offer of £115, only to recieve a revised offer today of £57 because they claim the screen is now cracked. It’s not their problem though apparently, I should speak to Royal Mail...

  • suemcgran Sue McGranaghan (@suemcgran) reported from Manchester, England

    @oneladyshow @O2 That’s true - friends I have who are on other networks don’t have this problem so not sure it’s because it’s busy x

  • natalie_19851 Natalie Johns (@natalie_19851) reported from Salford, England

    @O2 You need to fix the problem on your site because I can’t purchase the Samsung Galaxy Buds on offer with the @O2PriorityUK offer 😡😡

  • Alisonexcop Alison (@Alisonexcop) reported from Oldham, England

    O2 @O2 Worst customer service! First you overcharged me, then 5 days in and still no call back for resolution. #badcustomerservice #O2

  • dondon_w Donna (@dondon_w) reported from Oldham, England

    @craigrookleeds @O2 Well I'm on 3 and my contract ends tomorrow. I got another phone the other day on 02 but when I put the sim in I've got no network lol. I've asked to swap my number to 02 so I'll see if I get a network tomorrow

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ksmithysmith Kim Smith (@ksmithysmith) reported

    Wowzers @O2 shocking customer service when trying to sort a contract query out, put on hold for over 30 mins, not resolved and then silence- is this the future of things to come now you’ve partnered with @virginmedia ??

  • jessslee_ Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • JonathonStillw2 Jonathon Stillwell (@JonathonStillw2) reported

    @O2 this is something you surely support?

  • nicolab68292039 nicola browne (@nicolab68292039) reported

    @O2 you suck unable to make calls for 3 weeks in my area CR3 keep getting fobbed off by them that they are sorting the problem when!!! Avoid o2 at all costs 😡😡😡😡😡

  • MrsPAH Paula H (@MrsPAH) reported

    @O2 can you confirm the phone number to speak to someone to change an order please? I've chosen my upgrade but it is out of stock - existing phone not working so I'd like to change to a different colour to receive more quickly. Thanks

  • TapperJosephine Josephine Tapper (@TapperJosephine) reported

    @O2 It’s why I’m off after 5 days. Your customer service as bad as coverage.

  • crzynic83 Crzynic83 (@crzynic83) reported

    @O2 I have been trying to update my account for over a month with a new billing address. Both app and website give me error messages and I can’t update. Will have to cancel if can’t upgrade so pls help

  • paul77thompson Paul Thompson (@paul77thompson) reported

    @O2 reception in Towcester has not got much better than the H+ network. Any improvements in the pipeline?

  • MsCosmicCat Em (@MsCosmicCat) reported

    @O2 my o2 priority app isn't working. It says no network (even if on wifi), I tried clearing the data to log out and now it won't let me log in. The app is up to date

  • kate_wba Katie 💙🤍 (@kate_wba) reported

    @O2 hello how do I get the live chat function?? I've been charged several months for an extra that I didn't know I had and I've never used and need to cancel