O2

O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birch Vale, Derbyshire, England 03/16/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birch Vale, Derbyshire, England

The most recent O2 outage reports came from the following cities: Oldham, Manchester and Stockport.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldham Phone
United KingdomManchester Phone
United KingdomManchester Phone
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomOldham Phone

Community Discussion

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O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • pieuksocial PIE: Pursuing Individual Excellence (@pieuksocial) reported from Stockport, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • kingpak93 Paul King (Kingy) (@kingpak93) reported from Glossop, England

    @O2 Have changed phones and need a micro sim card. Have PAYG with credit so want to keep same number and credit I have. Ordered a sim card online a week ago and nothing has arrived. Can you help please? New phone sat unused as can’t put standard size sim card in it.

  • violetibeh Violet (@violetibeh) reported from Manchester, England

    @O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?

  • kjgreigy Karen Greig (@kjgreigy) reported from Oldham, England

    @O2 No 4G barely works! I never get through a phone call without it cutting out

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩

  • miss_scw Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 hi I have reason to believe that my phone number has been ‘spoofed’ can you help?

  • mathew69 Mathew Edwards (@mathew69) reported from Manchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • lindsdaniels Linds (@lindsdaniels) reported from Manchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • kjgreigy Karen Greig (@kjgreigy) reported from Oldham, England

    @O2 hi i live in the postcode area OL9 , for the last 3/4 months the signal has been horrendous!! Lucky if I get 1 bar of 4G and once I can make a call I’m lucky if it doesn’t disconnect or if I move it cuts off… not great when paying a fair bit for a contract! #help

  • Dan05858044 Dan (@Dan05858044) reported from Ashton-under-Lyne, England

    @O2 what’s going on with the signal in Manchester, absolutely crap. Can hardly get on @SkySportsNews

  • Mrs_G_Bowen Just Gem 💙 (@Mrs_G_Bowen) reported from Ashton-under-Lyne, England

    @O2 I have no issue with waiting so long as you will have it in stock? I was told next Saturday on the phone for delivery this am and then received an email to say it's not in stock. Hence the confusion 😕

  • Cheshirecats17 Splendiferous (@Cheshirecats17) reported from Bollington, England

    @O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.

  • liam0046 Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 honestly the shittest customer service I've ever come across. Absoloutely useless when you finally do get response

  • ahsheya Ahsheya (@ahsheya) reported from Oldham, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Dunkie5150 Paul Dunk (@Dunkie5150) reported from Glossop, England

    @O2 your data network is utter 💩 That is all. #EOC #ImOff

  • tadhg50 Tim O'Ryan (@tadhg50) reported from Oldham, England

    @O2 Yep-didn’t work and then tried via help centre- still no luck . I’ll DM the number

  • leannt1984 Leann (@leannt1984) reported from Salford, England

    Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!

  • miss_scw Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 yet more poor signal on your network in my area, really fed up now.

  • JPM9685 John Millington 🅙 (@JPM9685) reported from Ashton-under-Lyne, England

    @O2 having problems With my signal Keeps blocking out

  • liam0046 Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 your customer service is actually the worst

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Lee88Young Lee young (@Lee88Young) reported

    @O2 just wondering if you have and masts down in the south east London area. (BR3) I can’t receive 3G, 4G or 5G My phone is absolutely useless, my wifi won’t even work when connected but everything else in my house is working more than fine.

  • BishoppJonathan Jonathan Bishopp (@BishoppJonathan) reported

    So, FURTHER to the issue of o2 taking over £600 instead of £60. I'm now 3 days down the line. Still no call back from a manager and no refund as promised. @O2 I am contacting the ombudsman today if this not resolved.

  • SophieGudge_ Soph 💕 (@SophieGudge_) reported from Ilford, England

    This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.

  • alexjjw Alex Williams (@alexjjw) reported

    @O2 I've put a new sim in a new phone and I have no phone signal in order to receive the text to do a SIM swap. Help?

  • cornelius_mark Mark Cornelius (@cornelius_mark) reported

    @O2 hi Please can you do something about the congestion of network in Plymouth. It is pathetic. Constant dropping calls, and slow 4g . PL1 5QP and Pl6 8sz eg postcodes. Checker constantly states network busy Been like this for years How much longer until its sorted?

  • Becky_141 Becca (@Becky_141) reported

    @O2 if you bought a phone that said 3 weeks until delivery, and now like 5 days later say 2-3days until delivery, will I still be waiting the 3 weeks? Sincerely a super excited customer

  • chevaans Chevaan Seresinhe (@chevaans) reported

    @O2 my wife called O2 customer service on Tuesday, requested a call back from a manager. Said they will call in 24 hours...well, must be a looong 24 hours coz we are still to get a call back. Can you help?

  • gass_sid Sid Gass (@gass_sid) reported

    @O2 why is it that when you try to upgrade you can take the upfront cost immediately, however when u cancel the upgrade it takes 4 phone calls with different reasons given and still no refund 2 weeks on?

  • papatulloh PapaT (@papatulloh) reported

    @O2 Purchase a 'deal' qualifying S21 phone from one of your retailers but no samsung galaxy buds offered Sales team & customer services aren't helping either. Fake Deals...?

  • GeorgeHughesyyy George Hughes (@GeorgeHughesyyy) reported

    @O2 can I have some help cancelling a contract