O2 outages and service status in Birch Vale, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Birch Vale, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Total Blackout.
- Phone (40%)
- E-mail (20%)
- Total Blackout (20%)
- Wi-fi (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Birch Vale, England
The most recent O2 outage reports came from the following cities: Manchester, and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Phone | 11 days ago |
|
Manchester
|
Total Blackout | 16 days ago |
|
Manchester
|
22 days ago | |
|
Wilmslow
|
Phone | 26 days ago |
|
Manchester
|
Wi-fi | 29 days ago |
|
Manchester
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Billy Goater (@GoaterBilly) reported from Strines, England@O2 disappointing that o2 treat us like **** after 20 years as both a personal and business customer. Seems they’re happy for us to walk away. Clueless customer service. No attempt to help us.
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Cheryl Manley (@CherylManley14) reported from Manchester, England@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
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Violet (@violetibeh) reported from Manchester, England@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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James Sawday (@SawdayJames) reported from Manchester, England@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
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James Sawday (@SawdayJames) reported from Manchester, EnglandHello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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Steve Glüning (@gluning) reported from Macclesfield, England@O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...
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Stu (@Inthemanshed) reported from Macclesfield, England@O2 send me a link to DM you please. I’ve spoken to a o2 employee but still have no network!
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Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
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Sam 🤸🏻♀️ (@sampixeldot) reported from Macclesfield, England@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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Colin Tyborczyk (@tybsz) reported from Manchester, England@O2 I've been experiencing really low download speeds recently, is there a problem with the network?
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Liam Wright (@liam0046) reported from Ashton-under-Lyne, England@O2 honestly the shittest customer service I've ever come across. Absoloutely useless when you finally do get response
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Victor Wild (@tinytimwild) reported from Oldham, England@O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake
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michael (@Msx1234Michael) reported from Mossley, England@O2 Is the my o2 app down has I have been trying to use it this morning
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Clare (@clare_jeffs) reported from Stockport, EnglandThey told her they are affiliated with @O2 and apparently do not offer cooling off periods. How can they miss-sell to a vulnerable lady with a brain injury and not cancel it. @plandotcom DISGUSTING.
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John Millington 🅙 (@JPM9685) reported from Ashton-under-Lyne, England@O2 having problems With my signal Keeps blocking out
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Gerwyn (@gerwyn) reported from Manchester, England@Allan2111272 @O2 It was so atrocious that their own network app couldn’t work
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Karen Greig (@kjgreigy) reported from Oldham, England@O2 hi i live in the postcode area OL9 , for the last 3/4 months the signal has been horrendous!! Lucky if I get 1 bar of 4G and once I can make a call I’m lucky if it doesn’t disconnect or if I move it cuts off… not great when paying a fair bit for a contract! #help
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Julie Ives (@JulieIves4) reported from Ashton-under-Lyne, England@Andyscott01 @JonJlydiatt @ThreeUK @O2 @EE @VodafoneUK Couldn’t care less if it happens with every network. With what’s going on it shouldn’t happen
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Claire Louise (@claireshaw2188) reported from Wilmslow, England@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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DJ Nerja 🇺🇦 (@CurryInTurry) reported from Manchester, England@O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Ford (@john_ford77) reported@TomTugendhat @O2 I get a signal for about half of my train journey into Cannon Street, which is really very poor. They must know where people lose signal but for some reason seem fine with the current service.
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Sarah Leigh (@Sarahleighstevs) reported@O2 I emailed my complaint to you. You responded by asking me to complete the complaint form as the email is not monitored. I’ve completed the complaints form but it’s not working and there is a constant error message. Pretty much sums up your customer service!!!
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James Sutton (@jamesbwfc) reported@O2 hi, my PUK code on my online account is not working on my o2 SIM to unlock it. it's working and then lets me set a new SIM pin but then says 'incorrect PUK code'. Can you advise?
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Mark Steele (@ManovSteele) reported@O2 Hi - I am having same issue as this previous customer - I am unable to select a store using click and collect for a phone upgrade.
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GBD (@DJBSBC) reported@O2 @TomTugendhat O2 your signal and data in particular is farcical. It’s one industry that has taken the biggest step back in terms of advancements and relies on people using WiFi more often and just ‘accepting’ that the service is ****.
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R B (@RLBD1920) reported@O2 @JodieLivermore You haven’t responded to my message about this from this morning - this is obviously a uk wide issue
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Mark Steele (@ManovSteele) reported@O2 @dutsonsj Hi I have the same issue - what is the solution?
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G 🇨🇾💙 💜 (@Georgieporgy69) reported@O2 hi I want to make a complaint for my daughter which has not been dealt with for over 4 months and I am still waiting for a call back . Appalling
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Barbara Richardson (@Barbara25122320) reported@TomTugendhat @O2 @EE I’m in Dulwich too. Wasn’t it Boris and his cycling Czar who gave us cycle lanes and closed roads? What did your party do in government to improve mobile service?
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Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reportedIt’s not just ‘recently’ @O2. @TomTugendhat is absolutely right that your mobile coverage in London is consistently poor. I have found it better in rural Spain than in ‘London, Global City’. Perhaps @MayorofLondon could direct his £7m PR spend to mobile infrastructure instead?