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O2 outages and service status in Birch Vale, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Birch Vale, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Phone.
  • The most recent signal from this area was received Aug 4, 3:32 PM GMT+1.
  • 50% E-mail (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Birch Vale, England

The most recent O2 outage reports came from the following cities: Manchester.

CityProblem TypeReport Time
Manchester E-mail 5 days ago
Manchester Phone 5 days ago
Manchester Phone 2 months ago
Manchester Total Blackout 2 months ago
Manchester E-mail 2 months ago
Wilmslow Phone 2 months ago

Nearby cities with recent reports

Manchester

2 recent signals

5 days ago

Community Discussion

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O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • SawdayJames
    James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2

  • Mrs_G_Bowen
    Just Gem 💙 (@Mrs_G_Bowen) reported from Ashton-under-Lyne, England

    @O2 I have no issue with waiting so long as you will have it in stock? I was told next Saturday on the phone for delivery this am and then received an email to say it's not in stock. Hence the confusion 😕

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 hi I have reason to believe that my phone number has been ‘spoofed’ can you help?

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃

  • kurtyoafc
    Kurt Andrew (@kurtyoafc) reported from Middleton, England

    There are serious mobile phone signal issues in Middleton and it needs sorting and ******* properly @O2

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Manchester, England

    @laineyclements @O2 They’re appalling I’m going to cancel myself they are the worst mobile company I’ve ever dealt with they ignore you constantly cut you off leave you on hold zero customer service

  • DaveBisgrove
    Dave Bisgrove (@DaveBisgrove) reported from Manchester, England

    1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2

  • JPM9685
    John Millington 🅙 (@JPM9685) reported from Ashton-under-Lyne, England

    @O2 having problems With my signal Keeps blocking out

  • liam0046
    Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 your customer service is actually the worst

  • Msx1234Michael
    michael (@Msx1234Michael) reported from Mossley, England

    @O2 The app my network says that the phone mast near me is not working does o2 know about this and when is this being sorted out

  • J0eH0lmes
    Joe Holmes (@J0eH0lmes) reported from Stockport, England

    @joe_fush @O2 I've been trying to log into my @O2 account and you keep sending me text messages with codes on to log me in, but with absolutely zero signal I can not receive the codes to access my account 🥴

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help

  • CurryInTurry
    DJ Nerja 🇺🇦 (@CurryInTurry) reported from Stockport, England

    @AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!

  • elgobsucram
    Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, England

    Always good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of

  • GoaterBilly
    Billy Goater (@GoaterBilly) reported from Strines, England

    @O2 beware of what you get told and sold by o2, they’ve ripped us off in a big way. Customer loyalty counts for nothing. After over 20 years with them, we can’t wait to go elsewhere. As unhelpful as it gets

  • Msx1234Michael
    michael (@Msx1234Michael) reported from Mossley, England

    @O2 Is the my o2 app down has I have been trying to use it this morning

  • anthonyewbank
    MUFC689908 (@anthonyewbank) reported from Middleton, England

    I'd like to make a complaint @O2

  • bluemoo17
    💙⚽️🐝Ellie Fitz🐝⚽️💙 (@bluemoo17) reported from Middleton, England

    @l3479s @O2 Where I live our network masts haven't been working for almost a year - no answer for it whatsoever

  • tadhg50
    Tim O'Ryan (@tadhg50) reported from Oldham, England

    @O2 Yep-didn’t work and then tried via help centre- still no luck . I’ll DM the number

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahWM45
    Sarah H (@SarahWM45) reported

    One week later and we still haven’t got a response from @O2 about a measly £185! Not even a drop in the ocean to O2. We are only leaving the contract early because we have had no O2 signal for near 2 years. We should not have to pay @MartinSLewis !! No response from O2!

  • zooba
    Steve Dower (@zooba) reported

    @willmcgugan @O2 Doesn't sound any worse than any of the rest of them, tbh. Call their line to cancel your service, then tell them exactly what you need in order to not cancel and you'll probably get it. That line is the real customer service.

  • GibbsRichgibbs1
    richard gibbs (@GibbsRichgibbs1) reported

    @O2 I’ve been trying to cancel a pay as u go contract my son had for over a year now still paying £25 a month for a phone he hasn’t got not getting anywhere fast keep getting pushed from pillar to post how hard can it be to terminate a contract 😡😡

  • adelevaughanxo
    Adele Vaughan (@adelevaughanxo) reported

    @O2 can someone please contact me about an ongoing complaint! I cannot get a clear answer from anyone 🤯

  • SimonTa44447286
    alaw mot (@SimonTa44447286) reported

    Whats point of having an app if it doesnt work @O2

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    .@ofcom have a word with @O2 - Can't top up using 4444 or online - Can't verfiy new PAYG sim number - Can't get though to any real person on Live Chat - Can't get through to anyone on 4445 -Can't get through to anyone on social media Zero customer service at all.

  • Frugal_ways
    Deano... (@Frugal_ways) reported

    @humantorch1036 @O2 @Ofcom Unless an issue is happening to a certain number of people, watchdogs, official bodies, etc. Do nothing. So they just plod along, counting numbers, with little to offer. Also, there is no such thing as, "An independent watchdog/official body" - they are in each other's pockets.

  • Annah_Atherton
    Annah Atherton (@Annah_Atherton) reported

    @O2 why is your signal so bad?! WN1 Seems to have been since an old building knocked down … I’m told there’s nothing wrong in area, yet since my complaint I keep getting updates that you are “working on the problem”

  • deanyboy80
    Dean Noble (@deanyboy80) reported

    @O2 can you sort out your customer service phone lines!!!!!! I am trying to do an insurance claim for my device and its saying you are open 8am to 8pm weekdays and to call back then, thanks!!! my phone is unusable so can't use the app. so what am I meant to do.

  • GW_Mktg
    GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported

    @O2 terrible signal in my own home. @virginmedia have let me down (yet again) so no WiFi equals no use of phone. Long-standing client and not really feeling that benefit. Started a DM conversation which went dead. Please help