O2

O2 Outage Report in Birch Vale, Derbyshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birch Vale, Derbyshire, England 01/27/2026 14:05

January 27: Problems at O2

O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birch Vale, Derbyshire, England

The most recent O2 outage reports came from the following cities: Manchester, Wilmslow, Middleton, Stockport and Salford.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomWilmslow Phone
United KingdomManchester Phone
United KingdomStockport Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • dondon_w Donna (@dondon_w) reported from Manchester, England

    @craigrookleeds @O2 I need my network because this contract ends tomorrow ffs

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 not good I’ve been a customer for years rang to upgrade and to see if you can match a competitors offer and you can’t looks like I’ll be leaving #o2 #letdown #customersnotvalued

  • bluemoo17 👿🎃👻Elaine Fitzpatrick👻 🎃😈 (@bluemoo17) reported from Manchester, England

    @O2 my code will.not copy! Help

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.

  • TimPartridge2 {{{Tim}}} (@TimPartridge2) reported from Manchester, England

    @O2 please cancel contract for my number. That’s you notified.

  • Hoiskiez Matt (@Hoiskiez) reported from Salford, England

    @MikAlexH @Chris_Stroud @O2 Yep totally agree! Can never get online in Manchester City centre even when it says I have 4G signal ... annoying!

  • dondon_w Donna (@dondon_w) reported from Oldham, England

    @craigrookleeds @O2 Well I'm on 3 and my contract ends tomorrow. I got another phone the other day on 02 but when I put the sim in I've got no network lol. I've asked to swap my number to 02 so I'll see if I get a network tomorrow

  • lebradle lorraine bradley (@lebradle) reported from Salford, England

    @O2 new customer to O2 and I’m appalled at the customer service I’ve received. Been told lies after lies. Would appreciate someone to get back to me to sort it out.

  • KhrysKJ KK-J (@KhrysKJ) reported from Ashton-under-Lyne, England

    @O2 yet another upgrade blunder!! Went to the trafford centre store asked about phone comparisons, the advisor had no idea.. Asked about the contract "above my pay grade mate" seems all she wanted to do was sell me a watch.. Very poor!!!

  • Alisonexcop Alison (@Alisonexcop) reported from Oldham, England

    O2 @O2 Worst customer service! First you overcharged me, then 5 days in and still no call back for resolution. #badcustomerservice #O2

  • asid21 A Sid (@asid21) reported from Salford, England

    @O2 why does your network never work. Can't wait to get back to @EE

  • lucemets Lucy Metcalf (@lucemets) reported from Salford, England

    @o2 Do NOT use #o2recycle it’s an absolute CON! I sent my perfect condition iPhone 7 to them on an offer of £115, only to recieve a revised offer today of £57 because they claim the screen is now cracked. It’s not their problem though apparently, I should speak to Royal Mail...

  • suemcgran Sue McGranaghan (@suemcgran) reported from Manchester, England

    @oneladyshow @O2 That’s true - friends I have who are on other networks don’t have this problem so not sure it’s because it’s busy x

  • lizkellettuk Elizabeth Kellett (@lizkellettuk) reported from Wilmslow, England

    @O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.

  • Ismailelnino Ismail Mutlib (@Ismailelnino) reported from Stockport, England

    @goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g

  • Caolan1987 Caolán Colton (@Caolan1987) reported from Manchester, England

    ******* sick of @EE and their pathetic signal. I pay FAR too much for this shit service. Contract up in January...@O2 talk to me....

  • natalie_19851 Natalie Johns (@natalie_19851) reported from Salford, England

    @O2 You need to fix the problem on your site because I can’t purchase the Samsung Galaxy Buds on offer with the @O2PriorityUK offer 😡😡

  • Alisonexcop Alison (@Alisonexcop) reported from Oldham, England

    Oh the irony of asking me the issue and then not responding to my feedback! @O2 5 days and counting! #badcustomerservice

  • HeyThereItsMoon Rachael Ruby 🦄 (@HeyThereItsMoon) reported from Manchester, England

    @O2 is there an issue with data in the Manchester area I cant send any messages over data 😥😥😥

  • dondon_w Donna (@dondon_w) reported from Oldham, England

    @O2 was meant to swap my number over to you guys from 3 network but you haven't!!! So that means I'm still running two phone contracts! My 3 contract ended on monday!! They wont cancel my contract until the number swap is done !! Please help!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Happyengland79 Shana Hendry (@Happyengland79) reported

    @O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman

  • Happyengland79 Shana Hendry (@Happyengland79) reported

    @O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman

  • Happyengland79 Shana Hendry (@Happyengland79) reported

    @O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman

  • Happyengland79 Shana Hendry (@Happyengland79) reported

    @O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman

  • Happyengland79 Shana Hendry (@Happyengland79) reported

    @O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman

  • BonesEDM M (@BonesEDM) reported

    @Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣

  • Happyengland79 Shana Hendry (@Happyengland79) reported

    @O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman

  • BonesEDM M (@BonesEDM) reported

    @Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣

  • Happyengland79 Shana Hendry (@Happyengland79) reported

    @O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman

  • BonesEDM M (@BonesEDM) reported

    @Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣