O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester, Wilmslow, Middleton, Stockport and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Wilmslow |
Phone | |
| Manchester |
Phone | |
| Stockport |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Mottram in Longdendale, England
@O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(
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Julie Ives
(@JulieIves4) reported
from
Ashton-under-Lyne, England
@Andyscott01 @JonJlydiatt @ThreeUK @O2 @EE @VodafoneUK Couldn’t care less if it happens with every network. With what’s going on it shouldn’t happen
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2
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Phil Pudney
(@PhilPud) reported
from
Salford, England
@Fozzler90 @O2 I’ve had this all morning mate, ask what I need help with, then just say ‘bye’
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 is the 4G signal across the country still being limited due to covid?
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help
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soph 🌞
(@sophiemaycath) reported
from
Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
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Colin Tyborczyk
(@tybsz) reported
from
Manchester, England
@O2 I've been experiencing really low download speeds recently, is there a problem with the network?
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RJ
(@RJNewman96) reported
from
Manchester, England
@O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off
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SThomas
(@s7e7en) reported
from
Manchester, England
I have been with @Vodafoneuk for nearly 20years and they do say “if it’s not broken..” but my favourite saying is “better late than never” hello @O2 (re refund service) when my phone contract is up!
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racHELLO! 🌹
(@cakepls) reported
from
Manchester, England
@O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks
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Dave Bisgrove
(@DaveBisgrove) reported
from
Manchester, England
1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@O2 Morning, I got a free subscription to @calm when upgrading which shows on my account however no instructions how to access & it’s not linking to my @calm app. Please help.
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Rebecca Chesworth
(@Rebeckikia) reported
from
Manchester, England
@O2 @CrashBandicoot I tried to enter today but it won’t let me even though it’s still open today as today is the closing date :( Can you help because I’m still within the time frame of e competition?
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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💚 Gavin Rodda 🔴⚫
(@GavinRodda) reported
@O2 I'd love to come back but I need to get out of my contract with 3 which is turning out to be a poor service for my area. I never had any service issues at home when I was with O2.
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Charlie
(@ComeOnFella_) reported
@O2 I’ve already spoken to your customer service team this morning and they stated I’ll have to wait 1-3 working days (but with it being new year this will be longer now) to wait for the returns parcel so I can return the phone and then once that’s done the new one can be sent out.
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Rebecca
(@Becca_M_81) reported
@O2 The caller hung up when I challenged him so the email never arrived (and I wasn’t going to give it out anyway!) Sorry I have no further info for you.
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Dafydd Job
(@DafyddJob) reported
@O2 Still No Service
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Charlie
(@ComeOnFella_) reported
@DntHavNigtmares @O2 How many people do you have off @O2? It’s actually laughable going through your tweets and replies and seeing so many people angry, frustrated and disappointed with your service, you’re basically the Everton of the phone services. Do you know how heavy that is?
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Charlie
(@ComeOnFella_) reported
@O2 I’m just applaud with the service as I haven’t made a mistake but because someone on your end has I’ve now got to go to the post office to return the phone and then wait for the one I originally ordered, so that’ll be 2 months without the phone I ordered, how is that fair?
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Alan
(@ABrunyee) reported
@ManDenis @O2 @ManDenis you're not alone. After repeated attempts to get a response, I was finally given a number to call fraud team on. I rang hoping the nightmare might be over, and got "This number is not in service". They don't seem to realise how much anxiety this wall of silence causes.
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Guardian of the Glucose
(@Colonelblighty) reported
@O2 At the point of order on the 27th. I have just received the sim today and popped it in an old handset temporarily. Only received the usual welcome to our network texts when I turned phone on
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Charlie
(@ComeOnFella_) reported
@Levi_Fitton @O2 Hope you get it sorted soon Levi but these are honestly a joke when it comes to customer service, all they do is say ‘We’ll update you soon’, send you generic link to follow or just send a few emojis such as 😕😧 and my personal favourite 😱, absolute clowns 🤡
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Charlie
(@ComeOnFella_) reported
@O2 Can you offer me any kind of compensation as I’ve had to jump through hoops just to get something that I ordered. Whenever I’ve upgraded with O2 in the past it’s been really easy so I don’t know why your service has gone down so quickly now?