O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Wilmslow, Manchester, Middleton, Stockport and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow |
Phone | |
| Manchester |
Phone | |
| Stockport |
Total Blackout | |
| Manchester |
Total Blackout | |
| Salford |
Internet | |
| Manchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Mottram in Longdendale, England
@O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(
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Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
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Beverly Macker
(@BeverlyMacker) reported
from
Ashton-under-Lyne, England
@O2 why does this ALWAYS happen?! On hold for 30 mins only to be cut off when you tried to put me through to customer services!! Do you realise how infuriating that is why haven’t you called me back?!
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LinkoVitch
(@Link2076) reported
from
Mossley, England
@develogue @O2 Offering me Footie is an almost guaranteed way to make me not use your service :) and I still don’t need that much data :)
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
@O2 want to pay off my devuce but cannot get through to customer servicei
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.
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Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
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Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
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Leese 🇬🇧
(@LastMinuteLeese) reported
from
Mossley, England
@O2 It's always the same at work. Terrible service in a lot of places in Oldham.
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lucy
(@lucyolix) reported
from
Salford, England
@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 is the 4G signal across the country still being limited due to covid?
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
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soph 🌞
(@sophiemaycath) reported
from
Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ChrissyS
(@letsdanceuk3) reported
@O2 you told me I could have £50 credit for the terrible service/signal! Why have I just had a bill of £20+ for this month #terriblesignal #terriblecustomerservice @o2businessuk
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Gibby 🧨
(@agibby76) reported
@O2 customer support is woefully bad
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Jeremy Haslett
(@haslett_jeremy) reported
@O2 you are impossible to contact by phone, your email support is closed! Why are you trying to take over £500 out of my bank illegally? Contact me urgently! Thank you.
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Rik
(@_riks_tweets_) reported
@O2 I renewed my contract with you and instead of Disney+ I asked for o2 inclusive zone (available in US) I’m here and I can’t use my phone and I can’t contact you via support chat.
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Mark Partridge
(@WheatoMan) reported
@pmdv77 @EnglandRugby @O2 He's been very good every other game I've seen him and apart from a charge down I don't think he was to bad. The replay of the early knock on showed he didn't actually touch it and the ball wasn't out when he got caught after that.The intercept was just a poorly planned move imo
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lee daniel payne
(@thebigdaddy76) reported
@O2 thanks for ruining my world cup with your shite signal!! How can i have 5 bars on 4g+ and still cant watch england on the @bbc iplayer!!! Joke 🤦
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Craig Pickerill
(@Craig_Pickerill) reported
@giffgaff Much prefer it if you put pressure on @o2 to sort coverage issues out around Stockport, or I’ll be switching to @EE.
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Dom Anderson
(@KenixKel) reported
@O2 @jet2tweets You'd be better using the money to fund your customer service team who aren't answering any form of communication that I can see.
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STOPCOMMONPASS ❌
(@org_scp) reported
@JUULESY @O2 Submit a formal complaint to o2 & threaten them with the @ICOnews if they don’t stop staring customer information with the Govts ‘Situation Room’ also known as SitCen. They’ll say the data is ‘fully anonymised’, but how do customers know that for certain.
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matthew warren
(@matthewwarren42) reported
@O2 why is your network in Plymouth so poor? Had one of your customer service teams ring me and was not interested in the slightest and just said “oh well we can’t guarantee good networking everywhere “.