O2 Outage Report in Birch Vale, Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester, Wilmslow, Middleton, Stockport and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Wilmslow |
Phone | |
| Manchester |
Phone | |
| Stockport |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom
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Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
@O2 want to pay off my devuce but cannot get through to customer servicei
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Miss C-W
(@miss_scw) reported
from
Ashton-under-Lyne, England
@O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile
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Claire 🖤
(@PerryClaire27) reported
from
Manchester, England
@O2 sort your **** signal out, £70 a month for this bullshit
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Márcio Silva
(@mars_silva_) reported
from
Ashton-under-Lyne, England
@O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet
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Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
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lucy
(@lucyolix) reported
from
Salford, England
@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭
(@Julio_Afonso522) reported
from
Manchester, England
@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
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Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose
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USMΛN HUSSΛIN
(@mrusmanhussain) reported
from
Manchester, England
Pathetic service at @O2 moving networks over 20 years
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Abi
(@AbiClarey) reported
from
Stockport, England
@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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Kathryn Blennerhassett
(@BlennerK) reported
from
Manchester, England
Hello @O2 is there a problem with the network? My calls aren’t going through.
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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Victor Wild
(@tinytimwild) reported
from
Oldham, England
@O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake
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Leese 🇬🇧
(@LastMinuteLeese) reported
from
Mossley, England
@O2 It's always the same at work. Terrible service in a lot of places in Oldham.
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Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jake
(@culocazador) reported
@O2 don’t actually know what the point of paying my bill is, second time in the last 2 weeks signal has been completely out in Spalding for multiple days so I’ve not been able to use my phone at work. Poor
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Sarah 🌼 & Jasper 🐾
(@madcow42) reported
@Claire_Edberg @O2 I’ve an S21 but this might be an option on yours. Go into Messages (you want the main screen where it lists all of your texts) In Search Conversations box there is 3 dots, click on this. In the Drop Down menu select Settings Near to the bottom is Spam Protection, select this
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Fidget
(@meyodi) reported
@O2 the worst customer service I've ever encountered, had to hang up after an hour and a half and being passed to person to person at least 5 times.. Looks like I've lost my mobile number but at least I'm not with o2.. Nightmare company
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Sarah
(@sarlpar) reported
from
Henllys, Wales
@O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖
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Nishul Saperia
(@nishul1) reported
@O2 Thanks for the reply. I’ve attempted those things but it’s not better. Also - when I check your network status there is ALWAYS a problem with a mast nearby.
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Janet Berry
(@janetportugal57) reported
@O2 watching rip off Britain. Thought 02 was reputable. Only sorted out those 2 womens issues after rip off Britain got involved. You would have left them with no credit rating. #shameful
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Wendy
(@wendyc1982) reported
from
Carnoustie, Scotland
@O2 I paid my bill, overdue by accident -on Sunday- now 3 days after paying what I was due I still have no service- can’t call or message/no mobile data for 3 days after paying now-the money has left my bank account-Unable to get to speak to anyone! Please restart my services!
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S P G
(@SPG8250978) reported
@hollie3000 @O2 It's a shame, when I joined O2 great signal, no issues. Sadly now zero signal again today and customer service is none existent.
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Tina Hurst
(@SparklyTina27) reported
@O2 my phone has stopped working mobile network not available and I cant even top up.
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Lydia 🖤 🦇
(@lydiarosedeane) reported
Hi @o2 - when purchasing my sim only with you, I entered a PAC code. My service from Vodafone is being cut off today but the number on my O2 account is a new one. When I put my new sim in will it change over? Thanks!