O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Wilmslow, Manchester, Middleton, Stockport and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow |
Phone | |
| Manchester |
Phone | |
| Stockport |
Total Blackout | |
| Manchester |
Total Blackout | |
| Salford |
Internet | |
| Manchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile
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Splendiferous
(@Cheshirecats17) reported
from
Bollington, England
@O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.
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Liam Wright
(@liam0046) reported
from
Ashton-under-Lyne, England
@O2 your customer service is actually the worst
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭
(@Julio_Afonso522) reported
from
Manchester, England
@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
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lucy
(@lucyolix) reported
from
Salford, England
@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Márcio Silva
(@mars_silva_) reported
from
Ashton-under-Lyne, England
@O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet
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Abi
(@AbiClarey) reported
from
Stockport, England
@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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Claire 🖤
(@PerryClaire27) reported
from
Manchester, England
@O2 sort your **** signal out, £70 a month for this bullshit
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Liam Wright
(@liam0046) reported
from
Ashton-under-Lyne, England
@O2 honestly the shittest customer service I've ever come across. Absoloutely useless when you finally do get response
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Cheryl Manley
(@CherylManley14) reported
from
Manchester, England
@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
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USMΛN HUSSΛIN
(@mrusmanhussain) reported
from
Manchester, England
Pathetic service at @O2 moving networks over 20 years
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Miss C-W
(@miss_scw) reported
from
Ashton-under-Lyne, England
@O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃
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Kathryn Blennerhassett
(@BlennerK) reported
from
Manchester, England
Hello @O2 is there a problem with the network? My calls aren’t going through.
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Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose
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Victor Wild
(@tinytimwild) reported
from
Oldham, England
@O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake
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Mathew Edwards
(@mathew69) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom
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Miss C-W
(@miss_scw) reported
from
Ashton-under-Lyne, England
@O2 yet more poor signal on your network in my area, really fed up now.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@zam_19949) reported
@O2 If you’re a good citizen but you want to experience prison then be a O2 customer.
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Kjm227
(@kjm227) reported
@O2 4 days & counting. My number was meant to move over on Wed. Old number and sim have been inactive since Wed & when called I get an O2 voicemail. Just keep being told to wait 24hours. Frustrated beyond! Regretting my decision to come to O2, customer help is shocking!
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Charl Dalloway
(@Charld05) reported
New phone day, impressed with the store service as usual but also the deal 👍🏼👏🏻 @O2 #CostOfLiving #iPhone14 #apple
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Lucy Tempest (RP)
(@GingerMartian) reported
Hi @O2, I'm a UK customer. If I visit France and make a call to a French phone number, will it count as international or local? How about making UK calls when in France?
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Vegan Diner
(@thegreendiner) reported
@O2 @GreggsOfficial we redeemed the voucher for a free Greggs’ vegan sausage roll via our o2 priority app only to be told by the staff at the shop that their system is down. It’s not the first time that’s happened.
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Julian Little
(@JulianLittle4Ag) reported
from
Little Dunmow, England
Apologies to anyone who has tried to call me at the back end of this week. Badly let down by the useless service @O2 who are now saying that it will take ANOTHER 3 working days to move my number 🤬.
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The YorkiBar Kid 🇺🇦
(@YorkibarKid) reported
Why is @o2 network crap?? In #Guildford town centre and none of us can get on the network??
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Vivian Brickell
(@TheOldDear) reported
Used to be a time on Twitter that you could connect to organisations @o2 @apple etc when you got little to no help from their customer services. Now - total silence. Nothing. Dreadful.
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Paul ▶️
(@customerchamp1) reported
@O2 @Emmaharrison16 Never used to be like this until you merged with Virgin Media. Service has deteriorated massively 😫
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Jack Perry
(@Jackpel2) reported
@O2 I lost my phone, i went to o2 shop on Tuesday to get a new sim it didnt work after 24 hours. I have since been to the o2 shop three more times and spent another two hours on the phone and my sim is still not working 😤