O2 Outage Report in Birch Vale, Derbyshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (48%)
-
Internet (30%)
-
Total Blackout (14%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Middleton, Stockport, Manchester and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Total Blackout | |
| Manchester |
Total Blackout | |
| Salford |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Salford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
-
Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
-
Victor Wild
(@tinytimwild) reported
from
Oldham, England
@O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake
-
Anthony Lawson MBE
(@anthonylawson79) reported
from
Mottram in Longdendale, England
@O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(
-
Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
-
Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
-
Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2
-
Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
-
soph 🌞
(@sophiemaycath) reported
from
Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
-
Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help
-
Beverly Macker
(@BeverlyMacker) reported
from
Ashton-under-Lyne, England
@O2 why does this ALWAYS happen?! On hold for 30 mins only to be cut off when you tried to put me through to customer services!! Do you realise how infuriating that is why haven’t you called me back?!
-
Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
-
lucy
(@lucyolix) reported
from
Salford, England
@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
-
Leese 🇬🇧
(@LastMinuteLeese) reported
from
Mossley, England
@O2 It's always the same at work. Terrible service in a lot of places in Oldham.
-
Márcio Silva
(@mars_silva_) reported
from
Ashton-under-Lyne, England
@O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet
-
Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
-
LinkoVitch
(@Link2076) reported
from
Mossley, England
@develogue @O2 Offering me Footie is an almost guaranteed way to make me not use your service :) and I still don’t need that much data :)
-
Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
-
Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
-
Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off
-
Lorraine Glover
(@penny62132920) reported
from
Strines, England
@O2 want to pay off my devuce but cannot get through to customer servicei
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan Anderson
(@ryanstanley22) reported
Why are @O2 customer service agents all a bunch of pathetic ****** that can handle people being right
-
CryptoDunkey
(@CryptoDunkey) reported
@O2 failing to terminate my contract in January still billing me and falsely taking money is what 02 is all about
-
CryptoDunkey
(@CryptoDunkey) reported
@O2 Had to be put through to the retentions team that deal with contract renewals to cancel the contract again today, account notes clearly start 17th of Jan contract cancelled
-
Gerrit Theron
(@GerritTheron) reported
@VinceBee1019 @EnglandRugby @O2 ridiculous , never been a fan, Borthwick will never drop his captain
-
Mike Purbrick
(@MikePurbrick) reported
@virginmedia @O2 Absolutely horrendous customer service from Virgin media! Avoid or regret it.
-
CryptoDunkey
(@CryptoDunkey) reported
@IVP_SUCKS @O2 Well its a complete joke, i wonder if the management was laughing when designing that customer charter over a couple of beers
-
Richard Welch
(@Richardwilwel) reported
@EnglandRugby @O2 Steve b dropping Smith and putting faith in his Premiership title winning fly half Ford??? Er hang wasn’t that Freddy Burns who won them the title. And praise for putting faith in Jonny May Gloucester’s week in week out match winner except that would be Val Rapava-Ruskin.
-
Tom Bradshaw
(@_tombradshaw) reported
@EnglandRugby @O2 ffs, that's genuinely terrible - as much as I love Ford, Marcus is the most exciting English talent I've seen in my lifetime and to think he's being cast aside :( hoping this is just so he can get some game time, which would make sense
-
James Richards
(@Jimbobthon) reported
@O2 13-17% increase. Patchy signal at best, and gets worse when out and about (I don't live near tall buildings). I'll be leaving end of the year, this increase is nothing but greed to line the pockets of those who don't need it
-
CryptoDunkey
(@CryptoDunkey) reported
@IVP_SUCKS @O2 I asked for a resolution with customer services put on hold for 30 mins and then they terminated the call