O2

O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birch Vale, Derbyshire, England 12/01/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birch Vale, Derbyshire, England

The most recent O2 outage reports came from the following cities: Manchester, Glossop, Oldham, Stockport and Macclesfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomGlossop E-mail
United KingdomManchester Phone
United KingdomOldham Phone
United KingdomManchester Internet

Community Discussion

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O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • cakepls racHELLO! 🌹 (@cakepls) reported from Manchester, England

    @O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks

  • claireshaw2188 Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Mottram in Longdendale, England

    @O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(

  • JulieIves4 Julie Ives (@JulieIves4) reported from Ashton-under-Lyne, England

    @Andyscott01 @JonJlydiatt @ThreeUK @O2 @EE @VodafoneUK Couldn’t care less if it happens with every network. With what’s going on it shouldn’t happen

  • DaveBisgrove Dave Bisgrove (@DaveBisgrove) reported from Manchester, England

    1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2

  • Rebeckikia Rebecca Chesworth (@Rebeckikia) reported from Manchester, England

    @O2 @CrashBandicoot I tried to enter today but it won’t let me even though it’s still open today as today is the closing date :( Can you help because I’m still within the time frame of e competition?

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2

  • sophiemaycath soph 🌞 (@sophiemaycath) reported from Manchester, England

    @O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx

  • lizzielichfield Anna Taylor (@lizzielichfield) reported from Salford, England

    @O2 Morning, I got a free subscription to @calm when upgrading which shows on my account however no instructions how to access & it’s not linking to my @calm app. Please help.

  • s7e7en SThomas (@s7e7en) reported from Manchester, England

    I have been with @Vodafoneuk for nearly 20years and they do say “if it’s not broken..” but my favourite saying is “better late than never” hello @O2 (re refund service) when my phone contract is up!

  • tybsz Colin Tyborczyk (@tybsz) reported from Manchester, England

    @O2 I've been experiencing really low download speeds recently, is there a problem with the network?

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??

  • Msx1234Michael michael (@Msx1234Michael) reported from Mossley, England

    @O2 The app my network says that the phone mast near me is not working does o2 know about this and when is this being sorted out

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help

  • RJNewman96 RJ (@RJNewman96) reported from Manchester, England

    @O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 is the 4G signal across the country still being limited due to covid?

  • PhilPud Phil Pudney (@PhilPud) reported from Salford, England

    @Fozzler90 @O2 I’ve had this all morning mate, ask what I need help with, then just say ‘bye’

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • shanianderson_ Shani (@shanianderson_) reported

    @O2 hi please can you help trying to purchase data but have just changed my tariff and it won’t let me buy any In the my o2 app. Please can you help?

  • jamesldoyle James Doyle (@jamesldoyle) reported

    @O2 Thanks for the quick reply! Until the phone connects though, you have no visibility of which network you’re connected to. The signal went from Greece at the Airport/Transfer to Turkey at Hotel and even though I changed the network manually, it doesn’t seem right to be charged?

  • mscdy MSC (@mscdy) reported

    @O2 I was a VM customer, i signed up for Volt, asked about promotions and was told to speak to O2 - O2 said wrong info talk to VM, called Vm told promotions 4 new customer only cancelled the order, got bill by o2, resolved but now have just got another 02 bill I don’t have contract!

  • damonp007 Damon Pollard (@damonp007) reported

    As if things couldn’t get much worse..@O2 have cut me off due to unusual charges on my account as a result of £213 worth of calls to @WizzAirUK_W9 trying to resolve the issues of my flight/holiday cancellations! Thanks again @WizzAirUK_W9! #WizzAir #Gatwick

  • gffcontwitch OFFICIAL GFFCONTWITCH 🇬🇧 Farming Plays (@gffcontwitch) reported

    @MissWittank @O2 Anyone or anything that merges with virgin is a bad idea

  • AlisonGascoigne AFG (@AlisonGascoigne) reported

    @O2 URGENT, have reported fraud on my account twice, it’s my daughter’s phone. Both times told by your rep to cancel direct debit. Now get notice that account overdue and O2 have cut the calls and data. My daughter is travelling late tonight and cannot use her phone.

  • damonp007 Damon Pollard (@damonp007) reported

    As if things couldn’t get much worse..@O2 have cut me off due to unusual charges on my account as a result of £213 worth of calls to @WizzAirUK_W9 trying to resolve the issues of my flight/holiday cancellations! Thanks again @WizzAirUK_W9!

  • AKalinics Andras Kalinics (@AKalinics) reported

    @O2 Nothing is working in Montenegro, even so I called few weeks ago to confirm with customer service!!!

  • pcarrollmusic Pete Carroll Music (@pcarrollmusic) reported

    @O2 Your mobile phone service and Customer Service is shite ! Every week an issue with connectivity to a mast or network, internet slow, intermittent, times out.....I really don't know why I give you MY MONEY !

  • Norrie1983 Norrie14 (@Norrie1983) reported

    @O2 @Tobar26th Good luck with this. Phone staff in South Africa are the worst, social media team painfully slow & no help at all.