O2

O2 Outage Report in Birch Vale, Derbyshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birch Vale, Derbyshire, England 02/19/2026 11:55

February 19: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birch Vale, Derbyshire, England

The most recent O2 outage reports came from the following cities: Manchester, Wilmslow, Middleton and Stockport.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomWilmslow Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • GoaterBilly Billy Goater (@GoaterBilly) reported from Strines, England

    @O2 beware of what you get told and sold by o2, they’ve ripped us off in a big way. Customer loyalty counts for nothing. After over 20 years with them, we can’t wait to go elsewhere. As unhelpful as it gets

  • aflanagancarter Amy Rowland (@aflanagancarter) reported from Manchester, England

    @O2 what is with no service in Manchester?! So bad and un safe!

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @o2 any idea when your advisors will be able to help ? Been waiting since last night for advice with roaming

  • elgobsucram Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, England

    Always good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of

  • GoaterBilly Billy Goater (@GoaterBilly) reported from Strines, England

    @O2 disappointing that o2 treat us like **** after 20 years as both a personal and business customer. Seems they’re happy for us to walk away. Clueless customer service. No attempt to help us.

  • kurtyoafc Kurt Andrew (@kurtyoafc) reported from Middleton, England

    There are serious mobile phone signal issues in Middleton and it needs sorting and ******* properly @O2

  • gerwyn Gerwyn (@gerwyn) reported from Manchester, England

    @biteme_brighton @O2 @leemc87 It’s awful in Manchester

  • Inthemanshed Stu (@Inthemanshed) reported from Macclesfield, England

    @O2 send me a link to DM you please. I’ve spoken to a o2 employee but still have no network!

  • Josh_Deegan Josh Deegan (@Josh_Deegan) reported from Manchester, England

    @BigLouComedy @O2 100% Gonna try the general sale on Saturday. Don't hold much hope but you never know

  • ZackHallam Zack Hallam 🐝 (@ZackHallam) reported from Manchester, England

    Why does @O2 refuse to give you internet connection whenever there’s more than 4 people near you… Surely there’s enough infrastructure in Manchester to support 4G?! Every single time I’m in a city centre, my data just doesn’t work. It’s a joke

  • thecharleslloyd thecharleslloyd (@thecharleslloyd) reported from Buxton, England

    @O2 hi, was supposed to get me iPad on Monday and #DPD still have not delivered it and it looks like I won’t get it today either. Can we talk? tried contact by the app and no one is replying. Help

  • NeilWilson_MUFC Neil Wilson (@NeilWilson_MUFC) reported from Oldham, England

    What a waste of space @o2 Now the site has crashed after giving me a code finally, totally unacceptable customer service #PeterKayLive

  • gerwyn Gerwyn (@gerwyn) reported from Manchester, England

    @Allan2111272 @O2 It was so atrocious that their own network app couldn’t work

  • JPM9685 John Millington 🅙 (@JPM9685) reported from Ashton-under-Lyne, England

    @O2 why is my signal so bad Struggle to do anything on my phone

  • gluning Steve Glüning (@gluning) reported from Macclesfield, England

    @O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...

  • Dr_Bass Doctor Bass (@Dr_Bass) reported from Manchester, England

    @O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.

  • Josh_Deegan Josh Deegan (@Josh_Deegan) reported from Manchester, England

    @O2 has less than 20 mins to sort their app out. Come on guys, this is so bad

  • JulesSkirvin Julie Skirvin (@JulesSkirvin) reported from Buxton, England

    @O2 How can they be sold out when the app hasn't been working all day? 😡 Extremely poor customer service and that's being polite

  • jasonpeachey1 Jason peachey (@jasonpeachey1) reported from Ashton-under-Lyne, England

    What is goin on with @O2 phone signal constantly dropping an 4G\5G practically non existent!!! 😳

  • thecharleslloyd thecharleslloyd (@thecharleslloyd) reported from Buxton, England

    @DPDgroup_news It arrived 6 days late and damaged. In answer to your question. In the UK and Stoke is the depot it came out of. @O2 should be a priority customer for you, but you don’t give a damn about delivering their products safely, on time and intact

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Louhawke1994 Lou Hawke ✌ (@Louhawke1994) reported

    @O2 He replaced the sim. Said it should work. Got home and it's still the same. No network and won't receive calls. Went back and they're saying they can't help now. 6 months left on my contract but not being given what I pay for. So what are the options? I can't afford the upgrade.

  • SeriousShortbrd Davies Tom (@SeriousShortbrd) reported

    Hi @O2. I don't seem to have access to the Disney Plus free period on my account. I am a new pay monthly account, and have never redeemed Disney Plus with you previously. Who can I contact to resolve this?

  • Louhawke1994 Lou Hawke ✌ (@Louhawke1994) reported

    @O2 I've tried that. But even in places I normally get 5G, still nothing? Just says emergency calls only

  • StephenRAllen Steve Allen (@StephenRAllen) reported

    @O2 I am on PAYG, my number or account is not found, I spoke to customer services, they said account couldn't be found and would sign my up for different one. He took all my details for DD including long card number and security number. He then said it failed and would call back?

  • billycharisma billy charisma (@billycharisma) reported

    @O2 most shocking poor customer service in the teesside park store middlesbrough, not only are they advertising phones and tariff's that have expired but when i asked to talk to the manager via assistant he totally ignored us, finished his computer work then walked away !

  • Louhawke1994 Lou Hawke ✌ (@Louhawke1994) reported

    @O2 Everywhere. Don't even get signal in my own home

  • StephenRAllen Steve Allen (@StephenRAllen) reported

    @O2 I have had an account with o2 since the late 80s, suddenly my number is not recognised, neither are my login details. Chat and customer services not helpful.

  • Gabarillo Gabby Harrington-Poole (@Gabarillo) reported

    @O2 hi, I returned a sim card to you, part of an @virginmedia VOLT deal, but I cancelled it the day after (within14days). Therefore this deal was also cancelled too. Yet you’ve taken £11 odd from me. Please return this to me. I am not an 02 customer as I cancelled. Thank you.

  • GavinHannon56 Gavin Hannon (@GavinHannon56) reported

    I have the volt deal. So I also now have o2 too. They have being atrocious too. Loss of signal tonnes of times. Customer service between @O2 & @virginmedia have being awful. I only moved from @sky due to getting a better deal from you’s but honesty I never had a problem with sky

  • Gc19802 Gc1980 (@Gc19802) reported

    @SonyElectronics @Android @O2 Android 12 update forced on me has now corrupted my phone with no way to roll the system back. What are you doing to rectify this? I need my phone for work. Don't release updates if they're not fully tested! #android12crashing #sonyxperia1iii #help