O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Stockport, Manchester, Wilmslow and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
Message to @O2 There is NO need for any CSA to hang up on me because I corrected you. I’m now having to pay extra money because a CSA ****** up. And you won’t do a damm thing about it.
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lorraine bradley
(@lebradle) reported
from
Salford, England
@O2 new customer to O2 and I’m appalled at the customer service I’ve received. Been told lies after lies. Would appreciate someone to get back to me to sort it out.
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Natalie Johns
(@natalie_19851) reported
from
Salford, England
@O2 You need to fix the problem on your site because I can’t purchase the Samsung Galaxy Buds on offer with the @O2PriorityUK offer 😡😡
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Kevin Lewis
(@kml1959) reported
from
Stockport, England
You just have to love @O2 one of the most grasping dishonest companies on the planet...they overcharge my business by £80. (their own error) .never apologise but expect you to pay the bill in full and then wait for a credit...what a joke outfit, cancelling all contracts Monday
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Ismail Mutlib
(@Ismailelnino) reported
from
Stockport, England
@goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g
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Richard Kirkham
(@TrickyLad) reported
from
Manchester, England
just seen there’s something called #O2Surprise, been with @O2 and their previous incarnations since 2003 and all I’ve ever had is sh*tty reception and bad service, or is that the surprise 🤔
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•d e l•
(@adele_1983) reported
from
Manchester, England
@carleyjones1 @O2 No! I never use all my data or minutes. The bill for May- which comes out on 11th June, was only £38 something. I checked the app and I’m up to date. There is no reason to take such a large amount. I can’t even talk after having my tonsils out, it’s a pain in the arse x
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Carol Johnson 🐝
(@cazatmacs) reported
from
Middleton, England
@Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK
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Matt
(@Hoiskiez) reported
from
Salford, England
@MikAlexH @Chris_Stroud @O2 Yep totally agree! Can never get online in Manchester City centre even when it says I have 4G signal ... annoying!
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 not good I’ve been a customer for years rang to upgrade and to see if you can match a competitors offer and you can’t looks like I’ll be leaving #o2 #letdown #customersnotvalued
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A Sid
(@asid21) reported
from
Salford, England
@O2 why does your network never work. Can't wait to get back to @EE
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•d e l•
(@adele_1983) reported
from
Manchester, England
@EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.
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Alison
(@Alisonexcop) reported
from
Oldham, England
O2 @O2 Worst customer service! First you overcharged me, then 5 days in and still no call back for resolution. #badcustomerservice #O2
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Lucy Metcalf
(@lucemets) reported
from
Salford, England
@o2 Do NOT use #o2recycle it’s an absolute CON! I sent my perfect condition iPhone 7 to them on an offer of £115, only to recieve a revised offer today of £57 because they claim the screen is now cracked. It’s not their problem though apparently, I should speak to Royal Mail...
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Jon Nutten
(@JonNutten) reported
from
Salford, England
@O2 Not what your customer service staff offered. 😕 typical of @o2businessuk
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sarcastic bastard
(@bolgamy) reported
from
Manchester, England
For months I have been complaining about @O2 network. Central Manchester, Bolton Town Centre, Liverpool Town Centre, Edinburgh, Glasgow, etc... I pay over £300 for that privilege. And now you want to reducing the customer loyalty discount...this customer won’t be loyal!!
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Alison
(@Alisonexcop) reported
from
Oldham, England
Oh the irony of asking me the issue and then not responding to my feedback! @O2 5 days and counting! #badcustomerservice
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Brent Starling (BS)
(@bsdesigned) reported
from
Manchester, England
@O2 Constant drop out in the centre of Manchester due to congestion. Got told by a representative that: After speaking with our Network Service Team, the level of service you’re receiving is the expected level within that area. And it's part of T's and C's.. So tough luck.
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Jenna Horridge ☮
(@JennaHorridge_x) reported
from
Manchester, England
Why is the signal for @O2 in @manairport shocking & has been for days! 😠
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Rachael Ruby 🦄
(@HeyThereItsMoon) reported
from
Manchester, England
@O2 is there an issue with data in the Manchester area I cant send any messages over data 😥😥😥
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Lewington
(@emzlewie) reported
@O2 been a customer for 15 years absolutely appalling customer service today being pushed for pillar to post hung up on 3rimes wrong advice from your agents and taking money I have not authorised you to take. Absolutely ridiculous
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Sonu
(@sonumatharu82) reported
@O2 Can you prove this please? I’m asking sincerely. Because I want my issue resolved. Just let me go my own way. I would rather pay more to another company
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Kevin Hart
(@KevinHa65243546) reported
@O2 Having posted into our local residents group about the signal problem. The issue needs resolving not kicking down the road by discounts off bills. This has been the jog on for months and it is not good enough!!!!!!!
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sarah boyer
(@kopwoman) reported
@O2 Does your service work selectively ? No problem topping sons phone up,yet now we need a PAC code all of a sudden nothings working.
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Josh Gough
(@goughy011) reported
@O2 tried ringing twice again tonight and haven't had any success. Advisor spoke and put me on hold to put me back in a queue and then when I was finally answered phone put down. Standards are high I see!
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Neilwallace403@gmail.com
(@neilwallace403) reported
@ezzeeegooner @O2 @SkyUK I live in the middle of nowhere and Vodafone Wi-Fi calling is excellent at home. I don’t have too many problems with the signal as a lorry driver I’m all over the country and very rarely suffer signal problems
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Nick Bishop
(@NickBishop1) reported
from
Skelton and Brotton, England
@O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.
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dean marchmont
(@dean_marchmont) reported
@O2 after 15+ years of being one of your customers i have decided to take my custom elsewhere!!! Your decision to merge with Virgin and move your callcentres to whereever they now are has been the worst decision ever made by your business I have never received such awful service!
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Ian
(@ezzeeegooner) reported
@neilwallace403 @O2 @SkyUK Problem is I travel around all over south of England, London and occasionally up north, O2 is crap in certain areas 😡😡 kids are on sky and seems ok but where I travel 🤔🤔 who knows ! All I know is O2 are gone as soon as contract up 🥴🥴🥴
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Jacob Lewis
(@JacobWLewis) reported
@O2 My phone isn’t working in the USA and the only way to login to contact O2 help is by receiving a text code… to my phone that doesn’t work - what idiot came up with that system!?