O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Middleton, Stockport, Manchester and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Total Blackout | |
| Manchester |
Total Blackout | |
| Salford |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Salford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Alison
(@Alisonexcop) reported
from
Oldham, England
Oh the irony of asking me the issue and then not responding to my feedback! @O2 5 days and counting! #badcustomerservice
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Jon Nutten
(@JonNutten) reported
from
Salford, England
@O2 Not what your customer service staff offered. 😕 typical of @o2businessuk
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Matt
(@Hoiskiez) reported
from
Ashton-under-Lyne, England
@Chris_Stroud @O2 I really don’t blame you! I’ll be doing the same! Always had problems with o2 in Manchester ... I have no idea why!
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Matt
(@Hoiskiez) reported
from
Salford, England
@MikAlexH @Chris_Stroud @O2 Yep totally agree! Can never get online in Manchester City centre even when it says I have 4G signal ... annoying!
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Yannick McCabe-Costa
(@yannickmcosta) reported
from
Stockport, England
@NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.
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Brent Starling (BS)
(@bsdesigned) reported
from
Manchester, England
@O2 Constant drop out in the centre of Manchester due to congestion. Got told by a representative that: After speaking with our Network Service Team, the level of service you’re receiving is the expected level within that area. And it's part of T's and C's.. So tough luck.
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•d e l•
(@adele_1983) reported
from
Manchester, England
@carleyjones1 @O2 No! I never use all my data or minutes. The bill for May- which comes out on 11th June, was only £38 something. I checked the app and I’m up to date. There is no reason to take such a large amount. I can’t even talk after having my tonsils out, it’s a pain in the arse x
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Alison
(@Alisonexcop) reported
from
Oldham, England
O2 @O2 Worst customer service! First you overcharged me, then 5 days in and still no call back for resolution. #badcustomerservice #O2
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Natalie Johns
(@natalie_19851) reported
from
Salford, England
@O2 You need to fix the problem on your site because I can’t purchase the Samsung Galaxy Buds on offer with the @O2PriorityUK offer 😡😡
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•d e l•
(@adele_1983) reported
from
Manchester, England
@EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.
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lorraine bradley
(@lebradle) reported
from
Salford, England
@O2 new customer to O2 and I’m appalled at the customer service I’ve received. Been told lies after lies. Would appreciate someone to get back to me to sort it out.
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
Message to @O2 There is NO need for any CSA to hang up on me because I corrected you. I’m now having to pay extra money because a CSA ****** up. And you won’t do a damm thing about it.
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sarcastic bastard
(@bolgamy) reported
from
Manchester, England
For months I have been complaining about @O2 network. Central Manchester, Bolton Town Centre, Liverpool Town Centre, Edinburgh, Glasgow, etc... I pay over £300 for that privilege. And now you want to reducing the customer loyalty discount...this customer won’t be loyal!!
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Ismail Mutlib
(@Ismailelnino) reported
from
Stockport, England
@goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g
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Fran Clayton
(@franclayton58) reported
from
Cheadle Hulme, England
@O2 incompetent at sorting out a query despite our attempts#gdpr issue set up more than one direct debit without authority
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Richard Kirkham
(@TrickyLad) reported
from
Manchester, England
just seen there’s something called #O2Surprise, been with @O2 and their previous incarnations since 2003 and all I’ve ever had is sh*tty reception and bad service, or is that the surprise 🤔
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Kevin Lewis
(@kml1959) reported
from
Stockport, England
You just have to love @O2 one of the most grasping dishonest companies on the planet...they overcharge my business by £80. (their own error) .never apologise but expect you to pay the bill in full and then wait for a credit...what a joke outfit, cancelling all contracts Monday
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Jenna Horridge ☮
(@JennaHorridge_x) reported
from
Manchester, England
Why is the signal for @O2 in @manairport shocking & has been for days! 😠
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Carol Johnson 🐝
(@cazatmacs) reported
from
Middleton, England
@Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK
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Chris
(@_chris_a) reported
from
Manchester, England
As if the network congestion issues in many parts of the country weren't bad enough @O2 have excelled themselves with dire customer service agents. I'm named on my husband's account but one agent shouted at me you only deal with the account holder and then hung up.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@Dave99Cross) reported
@O2 what’s the issue today with your network? Why so slow
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grapefruit&ambers
(@Mrslostand837) reported
@O2 what’s going on with signal this evening! Having to send a text 5 times before it sends. Signal keeps dropping out
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Angharad Dafydd
(@angharaddafydd) reported
@O2 hi there, we’d used a code to try and book tickets for the cinema. Unfortunately we had to cancel but we couldn’t cancel the tickets. We want to see the same movie this week but the code won’t work. Is there a way we could book the same movie and use the 2 for 1 voucher?
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Countess Bathurst
(@CotswoldLadyB) reported
@ClareEGabriel3 @O2 @EE Am genuinely contemplating that move. Our house is actually in the town centre, and not only do you get about two bars of service, but usually 3G and if you’re really lucky 4G. But that’s only if you stand on your head and recite Shakespeare…
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Natalie Bark
(@bark_natalie) reported
Day 13 – still no working phone. I asked if switching to eSIM might help. @O2’s response? “We’re monitoring your account.” You’ve had 13 days. You’re doing nothing. Stop pretending this is being handled. #O2Fail #NoService #DoBetterO2
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Conor Donnelly
(@DonnellyWAFC) reported
from
Belfast, Northern Ireland
@O2 Good Afternoon, I recently tried to upgrade on line via switch up and it wouldnt let me put my Blue Light Discount on and now I can't access it, Can you kindly help.
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Joseph Lee Jackson™
(@JLJ_75) reported
@tomlister @O2 Very poor here in WF76
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Diomidis Anadiotis
(@kandinskyboy) reported
@O2 I changed my mobile device a 2 days ago and just moved my sim from my old to my new phone. Since then I can only send but not receive SMS and cannot use my phone with iMessage and FaceTime. Can you please help?
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Gyrwe Gill
(@GillianSurgey) reported
@tomlister @O2 My phone often says 4G & a wee while ago that would have felt amazing. Nowadays it seems to mean I’m unable to access pretty much any basic service we now take for granted. What’s going on?
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K.L.R. Racing
(@Racing_KLR) reported
@CotswoldLadyB @O2 Totally agree! I am with O2 and in Chalford when home it’s awful!!!