O2

O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birch Vale, Derbyshire, England 12/12/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birch Vale, Derbyshire, England

The most recent O2 outage reports came from the following cities: Salford, Manchester, Glossop, Oldham and Stockport.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalford Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomSalford E-mail
United KingdomManchester Internet
United KingdomManchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • Julio_Afonso522 Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England

    @O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

  • CherylManley14 Cheryl Manley (@CherylManley14) reported from Manchester, England

    @O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service

  • LastMinuteLeese Leese 🇬🇧 (@LastMinuteLeese) reported from Mossley, England

    @O2 It's always the same at work. Terrible service in a lot of places in Oldham.

  • BlennerK Kathryn Blennerhassett (@BlennerK) reported from Manchester, England

    Hello @O2 is there a problem with the network? My calls aren’t going through.

  • liam0046 Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 honestly the shittest customer service I've ever come across. Absoloutely useless when you finally do get response

  • liam0046 Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 your customer service is actually the worst

  • malllmallll Mario Alghatta (@malllmallll) reported from Manchester, England

    @O2 terrible service from you guys today. Thanks for the inconvenience...

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

  • miss_scw Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 yet more poor signal on your network in my area, really fed up now.

  • mars_silva_ Márcio Silva (@mars_silva_) reported from Ashton-under-Lyne, England

    @O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet

  • tinytimwild Victor Wild (@tinytimwild) reported from Oldham, England

    @O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake

  • AbiClarey Abi (@AbiClarey) reported from Stockport, England

    @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

  • Cheshirecats17 Splendiferous (@Cheshirecats17) reported from Bollington, England

    @O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose

  • lucyolix lucy (@lucyolix) reported from Salford, England

    @O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one

  • miss_scw Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃

  • mrusmanhussain USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, England

    Pathetic service at @O2 moving networks over 20 years

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

  • PerryClaire27 Claire 🖤 (@PerryClaire27) reported from Manchester, England

    @O2 sort your **** signal out, £70 a month for this bullshit

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • T_XIII Jag Grewal (@T_XIII) reported

    Check your bill if you took out a contract with @O2 before 25th Mar they increased by #RPI April onwards. Whilst legally correct, I would suggest you don’t change your mobile contract until after 25 March each year to avoid RPI increases. Maybe @MartinSLewis help get the word out

  • Chops8592 Rohan (@Chops8592) reported

    @O2 Hi, thanks the response. I’ve tried the website, and when I click on to see the offers it takes me to virgin media’s website. I click on the “I’m an o2 and VM customer” option there, then it asks me to sign into o2 so I’m trapped in the cycle of signing into both sites

  • Slightly_TM Lewis (@Slightly_TM) reported

    @O2 This is why i cannot survive in a modern environment, it was right there the whole damn time 💀

  • AndrewjG79 Andrew Gardiner 🇺🇦 (@AndrewjG79) reported

    @EE Come on you can’t even make EE work in Wembley. Shite network that’s why I ditched you for @O2 they are cheaper and better in every way.

  • lumers73 Chris Lumley (@lumers73) reported

    @EE U sound like Boris Johnson just talking bullshit, had nothing but problems for over a week. Worse network going, surprisingly I'm going to @O2 #iliveinleeds

  • paulhay93929861 paul hayward (@paulhay93929861) reported

    @O2 Where do I go when I am getting no help from O2 with their dreadful service? I have contacted the complaints team which has been ignored. Have yo say O2 really is the worst network I have ever experienced.

  • andrew_conaboy Andrew Conaboy (@andrew_conaboy) reported

    @O2 @O2 I live in Germany, today I paid off my device, left o2-uk, was given my PUK code, closed my o2 account and inserted my German SIM. The PUK does NOT work. Now I have a phone which I personally own and no way of using it. I need help urgently.

  • thesockpuppet Hi, my name is Nic 👻 (@thesockpuppet) reported

    @O2 your signal checker says I should get strong indoor 4G at my home, but I get 1 bar of 3G and cannot connect to the internet without WiFi. Why is the signal map so inaccurate?

  • AJM100000 AJM70 (@AJM100000) reported

    @O2 where is my phone? Supposed to be delivered today. Says on dpd o2 requested it back?! Nice to be contacted! Awful company

  • sputniksteve stephen (@sputniksteve) reported

    So, phone says it has full 4G but when I make a call it drops to 3G. Aside from the generally poor signal, this is irritating. @giffgaff @O2