O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (28%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester, Oldham, Stockport, Macclesfield and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Oldham |
Phone | |
| Manchester |
Internet | |
| Oldham |
Phone | |
| Stockport |
Phone | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Paul Dunk
(@Dunkie5150) reported
from
Glossop, England
@O2 your data network is utter 💩 That is all. #EOC #ImOff
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
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Dan
(@Dan05858044) reported
from
Ashton-under-Lyne, England
@O2 what’s going on with the signal in Manchester, absolutely crap. Can hardly get on @SkySportsNews
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Karen Greig
(@kjgreigy) reported
from
Oldham, England
@O2 No 4G barely works! I never get through a phone call without it cutting out
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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~Jack 🐝
(@JMcKnighty) reported
from
Manchester, England
Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
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John Millington 🅙
(@JPM9685) reported
from
Ashton-under-Lyne, England
@O2 having problems With my signal Keeps blocking out
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Violet
(@violetibeh) reported
from
Manchester, England
@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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Karen Greig
(@kjgreigy) reported
from
Oldham, England
@O2 hi i live in the postcode area OL9 , for the last 3/4 months the signal has been horrendous!! Lucky if I get 1 bar of 4G and once I can make a call I’m lucky if it doesn’t disconnect or if I move it cuts off… not great when paying a fair bit for a contract! #help
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Steve
(@SteveVanDang) reported
from
Stockport, England
Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
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Tim O'Ryan
(@tadhg50) reported
from
Oldham, England
@O2 Yep-didn’t work and then tried via help centre- still no luck . I’ll DM the number
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@O2 which idiot authorises sending out texts at 4 o’clock in the morning to update me about my phone order? Get real.The person needs punching or sacking or both!
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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Liam McDonald
(@liammcdon97) reported
from
Stockport, England
£40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.
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Paul King (Kingy)
(@kingpak93) reported
from
Glossop, England
@O2 Have changed phones and need a micro sim card. Have PAYG with credit so want to keep same number and credit I have. Ordered a sim card online a week ago and nothing has arrived. Can you help please? New phone sat unused as can’t put standard size sim card in it.
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Miss C-W
(@miss_scw) reported
from
Ashton-under-Lyne, England
@O2 hi I have reason to believe that my phone number has been ‘spoofed’ can you help?
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Just Gem 💙
(@Mrs_G_Bowen) reported
from
Ashton-under-Lyne, England
@O2 I have no issue with waiting so long as you will have it in stock? I was told next Saturday on the phone for delivery this am and then received an email to say it's not in stock. Hence the confusion 😕
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Yeo
(@yoyok73) reported
Feeling that it is a bit strange that the longest I have actually spent on a phone call is waiting to port my number to @O2. @O2 is this really what your customer service is like? Waiting for 35 minutes to speak to someone with a potential queue of an hour!
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lina
(@lina71601988) reported
@O2 have got to be the absolute worst network!! Signal is ****** ****!! Sort it out ffs!!!
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lynne
(@lynne77019820) reported
@O2 could someone tell me how to contact customer service when my handset is not sending calls? Like literally call failing the second I try and call out.
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Lewis Hardwick
(@lewis_hardwick) reported
Hi @O2! Can I buy a SIM only plan online and get an eSIM same day? Don't need a physical SIM and need to get off my current network ASAP...
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kill bill⚡️
(@AkshionMan) reported
@MockySmells @O2 i’ve had the same issue. i spoke to o2 customer services and they said it’s an internal issue they’ve got at o2 with current PAC codes and not being able release numbers. they said they’re fixing the issue and will let customers know. could be days :/
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bakerballs
(@ClaireNoodle01) reported
@O2 awful service so glad I’m cancelling my contract one letter saying I have 28days to pay my contract another letter stating 14 days! Over 40 mins on hold so far to be told I’m through to the wrong department awful customer service
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Angel Wings
(@karmaben69) reported
@O2 help
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Nick Milne
(@nickmilne8) reported
@O2 currently been on hold for 1 hour and 17 minutes trying to speak to an advisor. Wtf
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Kate Markham
(@Katemarkham) reported
@O2 can anyone help me I have a faulty phone. Have called 3 times now each time holding for 45mins+ and no one can seem to help?🤔 #losingthewill
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KConv
(@KConv) reported
Without doubt the worst mobile network in Liverpool is @O2 Beyond useless. Just had 3 different phones in front of me all showing almost full signal on 4g and not one working. Happens all the time and best they suggest is to go onto settings and toggle them. Avoid. #6monthsleft