O2

O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birch Vale, Derbyshire, England 02/08/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birch Vale, Derbyshire, England

The most recent O2 outage reports came from the following cities: Manchester, Wilmslow, Middleton, Stockport and Salford.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomWilmslow Phone
United KingdomManchester Phone
United KingdomStockport Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • adele_1983 •d e l• (@adele_1983) reported from Manchester, England

    @carleyjones1 @O2 No! I never use all my data or minutes. The bill for May- which comes out on 11th June, was only £38 something. I checked the app and I’m up to date. There is no reason to take such a large amount. I can’t even talk after having my tonsils out, it’s a pain in the arse x

  • JonNutten Jon Nutten (@JonNutten) reported from Salford, England

    @O2 Not what your customer service staff offered. 😕 typical of @o2businessuk

  • Hoiskiez Matt (@Hoiskiez) reported from Ashton-under-Lyne, England

    @Chris_Stroud @O2 Oh god please don’t start me on this!! I’m glad it’s not just me that has issues! It is totally shocking & they never have an answer on how and when they are going to make it work! Terrible! I call them #NO2

  • lebradle lorraine bradley (@lebradle) reported from Salford, England

    @O2 new customer to O2 and I’m appalled at the customer service I’ve received. Been told lies after lies. Would appreciate someone to get back to me to sort it out.

  • franclayton58 Fran Clayton (@franclayton58) reported from Cheadle Hulme, England

    @O2 incompetent at sorting out a query despite our attempts#gdpr issue set up more than one direct debit without authority

  • kml1959 Kevin Lewis (@kml1959) reported from Stockport, England

    You just have to love @O2 one of the most grasping dishonest companies on the planet...they overcharge my business by £80. (their own error) .never apologise but expect you to pay the bill in full and then wait for a credit...what a joke outfit, cancelling all contracts Monday

  • TrickyLad Richard Kirkham (@TrickyLad) reported from Manchester, England

    just seen there’s something called #O2Surprise, been with @O2 and their previous incarnations since 2003 and all I’ve ever had is sh*tty reception and bad service, or is that the surprise 🤔

  • yannickmcosta Yannick McCabe-Costa (@yannickmcosta) reported from Stockport, England

    @NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.

  • Hoiskiez Matt (@Hoiskiez) reported from Ashton-under-Lyne, England

    @Chris_Stroud @O2 I really don’t blame you! I’ll be doing the same! Always had problems with o2 in Manchester ... I have no idea why!

  • thejimirving Jim Irving (@thejimirving) reported from Manchester, England

    Oh, of course, I’m in the middle of a major city, it makes sense that my @O2 service would be completely useless.

  • adele_1983 •d e l• (@adele_1983) reported from Manchester, England

    @EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.

  • oneladyshow Charlie (@oneladyshow) reported from Manchester, England

    @O2 I have asked you guys to sort it repeatedly and it’s never fixed. Your advice was ‘use 3g’ but even that doesn’t work. :( I have been with you guys for 14 years and im disappointed you haven’t fixed my problem

  • _chris_a Chris (@_chris_a) reported from Manchester, England

    As if the network congestion issues in many parts of the country weren't bad enough @O2 have excelled themselves with dire customer service agents. I'm named on my husband's account but one agent shouted at me you only deal with the account holder and then hung up.

  • JennaHorridge_x Jenna Horridge ☮ (@JennaHorridge_x) reported from Manchester, England

    Why is the signal for @O2 in @manairport shocking & has been for days! 😠

  • Ismailelnino Ismail Mutlib (@Ismailelnino) reported from Stockport, England

    @goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g

  • cazatmacs Carol Johnson 🐝 (@cazatmacs) reported from Middleton, England

    @Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK

  • natalie_19851 Natalie Johns (@natalie_19851) reported from Salford, England

    @O2 You need to fix the problem on your site because I can’t purchase the Samsung Galaxy Buds on offer with the @O2PriorityUK offer 😡😡

  • cicismith81 Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    Message to @O2 There is NO need for any CSA to hang up on me because I corrected you. I’m now having to pay extra money because a CSA ****** up. And you won’t do a damm thing about it.

  • bsdesigned Brent Starling (BS) (@bsdesigned) reported from Manchester, England

    @O2 Constant drop out in the centre of Manchester due to congestion. Got told by a representative that: After speaking with our Network Service Team, the level of service you’re receiving is the expected level within that area. And it's part of T's and C's.. So tough luck.

  • bolgamy sarcastic bastard (@bolgamy) reported from Manchester, England

    For months I have been complaining about @O2 network. Central Manchester, Bolton Town Centre, Liverpool Town Centre, Edinburgh, Glasgow, etc... I pay over £300 for that privilege. And now you want to reducing the customer loyalty discount...this customer won’t be loyal!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Kikimerlin Howie (@Kikimerlin) reported

    @O2 the instant win does not work on my iPhone 13 , software has been updated, still not working. Phone has been restarted and still no joy. All I get is the loading stripes. Please advise

  • sarahjane2211 Sarah-Jane (@sarahjane2211) reported

    @O2 your network is shocking especially the last couple of months.. can never get a signal.. dont know why I'm actually paying you!!!

  • jamyt123 James Taylor 🐦✈️ (@jamyt123) reported

    @O2 mobile signal dropped dramatically in last few days at work, others on network don't have an issue. Do I need a new Sim etc?

  • rbg0212 Rob Gibson (@rbg0212) reported

    What is the point of having support and help @O2 if the question I want to ask doesn't fit your pre-decided question list? Sheesh! 🙄

  • EllOsborne Ell Osborne (@EllOsborne) reported

    @O2 I just waited on hold for 30 minutes to be cut off when all I need is a PAC code. I can’t text as usual as there’s more than one number on the account. Can you please help?

  • ellietansley1 ellie tansley (@ellietansley1) reported

    offered an upgrade with @O2 after 40min call yesterday. Go to sign it today link has broken called back to find out that they wont do it. 20 years as a customer hours of my time they won’t honor yesterday’s deal Loyalty doesn’t matter apparently #badcustomerservice #awfullservice

  • CMonty28 Monty (@CMonty28) reported

    @O2 is service down in the EH22 area? Very vague message on the online service checker and it’s getting beyond a joke as I can’t receive most calls, some of which are important calls I’m missing

  • Marvin590 MartyP (@Marvin590) reported

    @O2 An absolute joke of an organisation. My wife got a new phone and contract with you two weeks ago and still not working . Customer service is shocking and she’s now stuck with a useless phone and nobody will help her. 😡😡

  • CryptoJAYDEN Jayden Johnson (@CryptoJAYDEN) reported

    I used to think EE phone signal was **** but @O2 is shocking... I see all these 5g towers going up for what?

  • PMacLauchlan Philip MacLauchlan (@PMacLauchlan) reported

    @O2 How do I report a network issue please?