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O2 outages and service status in Birch Vale, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around Birch Vale, including 1 direct report.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Apr 9, 2:57 PM GMT+1.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at O2

O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Birch Vale, England

The most recent O2 outage reports came from the following cities: Wilmslow, Oldham, and Stockport.

CityProblem TypeReport Time
Wilmslow Phone 6 hours ago
Oldham Phone 24 days ago
Oldham Phone 1 month ago
Oldham Phone 1 month ago
Stockport Phone 1 month ago
Wilmslow Phone 3 months ago

Nearby cities with recent reports

Wilmslow

1 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃

  • Nickcarrick
    Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, England

    What's up with @O2 app just keeps.sending security links and can't login

  • claireshaw2188
    Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help

  • dizzieblonde82
    Joannebland (@dizzieblonde82) reported from Oldham, England

    @O2 I tried that and I got through. Couldn't fing what I needed. Tried again later on username and password incorrect even though I wrote it down. This happened a few times

  • Hoiskiez
    Matt (@Hoiskiez) reported from Ashton-under-Lyne, England

    @Chris_Stroud @O2 Oh god please don’t start me on this!! I’m glad it’s not just me that has issues! It is totally shocking & they never have an answer on how and when they are going to make it work! Terrible! I call them #NO2

  • SeanBwfc1992
    Sean Williams (@SeanBwfc1992) reported from Bredbury, England

    Fix you're site, need ufc tickets here 😑 @O2

  • liammcdon97
    Liam McDonald (@liammcdon97) reported from Stockport, England

    £40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.

  • Hoiskiez
    Matt (@Hoiskiez) reported from Ashton-under-Lyne, England

    @Chris_Stroud @O2 I really don’t blame you! I’ll be doing the same! Always had problems with o2 in Manchester ... I have no idea why!

  • gazmax01
    Gary Leeson (@gazmax01) reported from Stockport, England

    I feel like throwing my iPhone and Apple Watch out the ******* window 6 weeks my problem has been going on and all you tell me is I will have another update in a week and proceed to tell me you rang me yesterday liesssssss sort it or I am moving Vodafone @O2

  • Msx1234Michael
    michael (@Msx1234Michael) reported from Mossley, England

    @O2 I have never used desktop version

  • GoaterBilly
    Billy Goater (@GoaterBilly) reported from Strines, England

    @O2 disappointing that o2 treat us like **** after 20 years as both a personal and business customer. Seems they’re happy for us to walk away. Clueless customer service. No attempt to help us.

  • shuttsi77
    Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.

  • liam0046
    Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 honestly the shittest customer service I've ever come across. Absoloutely useless when you finally do get response

  • ahsheya
    Ahsheya (@ahsheya) reported from Oldham, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Ismailelnino
    Ismail Mutlib (@Ismailelnino) reported from Stockport, England

    @goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g

  • ruthjustdoit
    Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

  • kjgreigy
    Karen Greig (@kjgreigy) reported from Oldham, England

    @O2 No 4G barely works! I never get through a phone call without it cutting out

  • kingpak93
    Paul King (Kingy) (@kingpak93) reported from Glossop, England

    @O2 Have changed phones and need a micro sim card. Have PAYG with credit so want to keep same number and credit I have. Ordered a sim card online a week ago and nothing has arrived. Can you help please? New phone sat unused as can’t put standard size sim card in it.

  • dondon_w
    Donna (@dondon_w) reported from Oldham, England

    @O2 was meant to swap my number over to you guys from 3 network but you haven't!!! So that means I'm still running two phone contracts! My 3 contract ended on monday!! They wont cancel my contract until the number swap is done !! Please help!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseM30692137
    Lou Mc (@LouiseM30692137) reported

    @O2 what are the chances of ever getting a half decent signal to make a phone call anywhere in WR1 without it dropping out after 30 seconds?

  • Hey_Judexx
    ✨Hey_Jude ⫩✨ (@Hey_Judexx) reported

    @nikkiwba @O2 I’ve had a problem with them since January. been a customer for ?30? Years. Ordered new phone in Jan. not delivered. They’re charging me for it. Every time I phone I have to go through the whole story. many phone calls. One was 2 hrs and a couple of others for a hour or more

  • TeresaBourne
    Teresa Bourne (@TeresaBourne) reported

    @O2 for months now will have been dealing with VMO2 tech support as I am unable to access my o2 account. Security code gets sent to some unknown phone no which is not mine then it asks me to enter account recovery words which I don't have.

  • RBantem40390
    Random Bantem (@RBantem40390) reported

    @O2 hello are you have problems with charge to mobile billing? Mine has randomly stopped working

  • TheSmoothBooth
    The Smooth Booth 🏳️‍🌈👓❤️ (@TheSmoothBooth) reported

    @JaneEyreAtHeart @O2 Had the same issue? Received a text saying 80% of data used. Same message a week later and 36 hours after that no data. O2 are denying there’s any issue but I know of other people who are losing data overnight when it’s not been used.

  • schellm2012
    mark (@schellm2012) reported

    @O2 trying to get a new esim profile as I have a new handset and can't get through. Been on hold 40 minutes each time for past few days. Live help says they can't help. This is frustrating.

  • tomkentuk
    Tom Kent (@tomkentuk) reported

    @andrewsdenham @Joff_L @O2 They must’ve changed something, have done that for years. Tbh, might move anyway - service is terrible by me - though they still have the best European coverage.

  • AEW_Blog
    AEWBlog (@AEW_Blog) reported

    @O2 @virginmedia you have ruined O2, the signal, the prices, the network and the MyO2 app with you absolute morons 😤

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @O2 'Sorry you feel that way' is a dismissal, and shows that O2 have no real interest in customer care. IF O2 introduce real customer care, let me know. I will not be waiting.

  • 1979lowelou
    Louise Lowe (@1979lowelou) reported

    @O2 Been with you 18 yrs never had an issue but when upgrading my phone ive been offered nothing that a first time customer is being offered. What do you offer loyal customers? May as well go and get a better deal with another company as you don't value your long term customers