O2 outages and service status in Birch Vale, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Birch Vale, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 18: Problems at O2
O2 is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Birch Vale, England
The most recent O2 outage reports came from the following cities: Manchester, and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Phone | 27 days ago |
|
Manchester
|
Total Blackout | 1 month ago |
|
Manchester
|
1 month ago | |
|
Wilmslow
|
Phone | 1 month ago |
|
Manchester
|
Wi-fi | 2 months ago |
|
Manchester
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
-
James Sawday (@SawdayJames) reported from Manchester, EnglandHello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
-
Anthony Lawson MBE (@anthonylawson79) reported from Mottram in Longdendale, England@O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(
-
Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, EnglandWhat's up with @O2 app just keeps.sending security links and can't login
-
Abi (@AbiClarey) reported from Stockport, England@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
-
Julie Ives (@JulieIves4) reported from Ashton-under-Lyne, England@Andyscott01 @JonJlydiatt @ThreeUK @O2 @EE @VodafoneUK Couldn’t care less if it happens with every network. With what’s going on it shouldn’t happen
-
Mathew Edwards (@mathew69) reported from Manchester, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Lorraine Glover (@penny62132920) reported from Strines, England@O2 want to pay off my devuce but cannot get through to customer servicei
-
Linds (@lindsdaniels) reported from Manchester, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Tony R (@TourdeMancBloke) reported from Manchester, England@BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose
-
~Jack 🐝 (@JMcKnighty) reported from Manchester, EnglandReally unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
-
DJ Nerja 🇺🇦 (@CurryInTurry) reported from Manchester, England@O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!
-
Sam 🤸🏻♀️ (@sampixeldot) reported from Macclesfield, England@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
-
John Millington 🅙 (@JPM9685) reported from Ashton-under-Lyne, England@O2 why is my signal so bad Struggle to do anything on my phone
-
Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England@O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks
-
thecharleslloyd (@thecharleslloyd) reported from Buxton, England@DPDgroup_news It arrived 6 days late and damaged. In answer to your question. In the UK and Stoke is the depot it came out of. @O2 should be a priority customer for you, but you don’t give a damn about delivering their products safely, on time and intact
-
James Sawday (@SawdayJames) reported from Manchester, EnglandHello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
-
Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, EnglandAlways good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of
-
Liam Wright (@liam0046) reported from Ashton-under-Lyne, England@O2 honestly the shittest customer service I've ever come across. Absoloutely useless when you finally do get response
-
Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
-
Liam Wright (@liam0046) reported from Ashton-under-Lyne, England@O2 your customer service is actually the worst
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Jonathan (@JonM01) reported@John34968211 @O2 @o2 i thought you didn’t respond to issues on here?
-
MK (@MattMk316) reported@O2 customer service today
-
Shammoz (@Shammoz) reported@missingSanremo @O2 I wouldn';t hold our breath. New sim received 10 days ago, wont activate.. they are next to USELESS and really have Zero customer care. Cancelled it, going to gifgaff.
-
C Kelly (@WriterCkelly) reported@O2 I tried everything including calling your customer service but I've purchased elsewhere because your call centre could not help me either.
-
Felicia Van Cartier (@feliciavcartier) reported@O2 Great to hear you say that. Shame that it doesn’t reflect in our daily life. Your network performances have gotten worse over the last few years, not better.
-
Kentish Exile (@phil_dfc) reported@O2 good afternoon Could I please be able to send a DM I’m having issues accessing my 02 account and I’m currently on holiday trying to pay my phone bill but can’t reset my password using the normal methods
-
Kay Brown (@kgbrown91) reported@O2 I have upgraded my phone and need to transfer my sim over to the new phone, please can you help as it’s impossible to talk to an actual human on live chat! Thank you
-
Stevio (@Rothbury01669) reported@JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model
-
The Nezir (@The_Nezir) reported@O2 Interestingly, three months ago, on the same day, I transferred both of my SIM cards to O2, installed eSIMs in two new iPhone Airs, both with the same iOS version. I carry both with me, and while one works perfectly, the other doesn't. When I told this to the service technician,
-
ZxZ (@CooperHaans) reported@O2 Does anyone find O2’s Data absolutely atrocious these days? I’ve been with them 15 years. Just got a new phone and plan and it’s as bad as I’ve ever known it. Might as well not have data half the time when I’m out. Really bad