O2

O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birch Vale, Derbyshire, England 01/21/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birch Vale, Derbyshire, England

The most recent O2 outage reports came from the following cities: Manchester, Wilmslow, Middleton, Stockport and Salford.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomWilmslow Phone
United KingdomManchester Phone
United KingdomStockport Total Blackout
United KingdomManchester Total Blackout
United KingdomSalford Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • lucyolix lucy (@lucyolix) reported from Salford, England

    @O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one

  • CherylManley14 Cheryl Manley (@CherylManley14) reported from Manchester, England

    @O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service

  • BlennerK Kathryn Blennerhassett (@BlennerK) reported from Manchester, England

    Hello @O2 is there a problem with the network? My calls aren’t going through.

  • DAbrahamNewman Dominic Abraham-Newman (@DAbrahamNewman) reported from Salford, England

    @O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!

  • miss_scw Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃

  • mrusmanhussain USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, England

    Pathetic service at @O2 moving networks over 20 years

  • PerryClaire27 Claire 🖤 (@PerryClaire27) reported from Manchester, England

    @O2 sort your **** signal out, £70 a month for this bullshit

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

  • malllmallll Mario Alghatta (@malllmallll) reported from Manchester, England

    @O2 terrible service from you guys today. Thanks for the inconvenience...

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

  • AbiClarey Abi (@AbiClarey) reported from Stockport, England

    @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

  • Julio_Afonso522 Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England

    @O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

  • miss_scw Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 yet more poor signal on your network in my area, really fed up now.

  • mars_silva_ Márcio Silva (@mars_silva_) reported from Ashton-under-Lyne, England

    @O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet

  • LastMinuteLeese Leese 🇬🇧 (@LastMinuteLeese) reported from Mossley, England

    @O2 It's always the same at work. Terrible service in a lot of places in Oldham.

  • tinytimwild Victor Wild (@tinytimwild) reported from Oldham, England

    @O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake

  • ruthjustdoit Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

  • liam0046 Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 your customer service is actually the worst

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SavageSusannah Susannah Savage (@SavageSusannah) reported

    @O2 Ive spent an hour on hold this morning only for your call centre to staff to hang up on me and no response via Twitter message. Can you please help?

  • Delling17Mike Michael Delling (@Delling17Mike) reported

    Anybody else have great phone signal but the slowest 3G 4G and 5G signal is it just @O2 that seems to be rubbish everywhere I go!?? 😡😡 explain to me why I pay so much for a substandard service?

  • Waterton15 waterton (@Waterton15) reported

    @O2 I have UK Virgin mobile (O2 network). Can I benefit from the discounted Disney Plus offer shown on O2 priority app?

  • hiddlesandhutch Lucy (@hiddlesandhutch) reported

    @O2 I’ve had no signal whilst at home for 8 days now. Received a text saying my next update is on 9th Dec. Not good enough really? What’s going on in my area? (Please don’t tell me what I already know from the website).

  • TFarra88 TheFarra88 (@TFarra88) reported

    @O2 why is your signal so poor where ever i go

  • abdkbr97 KBЯ. (@abdkbr97) reported

    1 hour wait time for both - I must genuinely have the voice of a mug to call @O2 customer service twice to move my number over and they "forgot" both times. #WorstUKNetworkGoesTo #Mug #O2MoreLikeNO2ThisShit

  • Twodogsred TwoDogsRed (@Twodogsred) reported

    @O2 putting up Black Friday deals then reneging on them when you follow up to find where your new business phones are. 45 mins on phone later and they just hang up on you. Sh!te customer service !!!

  • appleypieman apcody (@appleypieman) reported

    @O2 I have been trying to arrange a return of a part fulfilled order. Never had so much trouble contacting a company as O2 very frustrating. Can you provide help in returning a part order and cancelling remaining?

  • AJhughes92 Adam Jackson Hughes (@AJhughes92) reported

    @O2 not impressed with some of the staffs attitude in Bangor! Talking over me and telling me to go on YouTube instead of trying to help with my Apple Watch!

  • 1988Hampshire luke hampshire (@1988Hampshire) reported

    @O2 is the 4g network down at the moment as It’s not loading anything!