O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Wilmslow, Manchester, Middleton, Stockport and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow |
Phone | |
| Manchester |
Phone | |
| Stockport |
Total Blackout | |
| Manchester |
Total Blackout | |
| Salford |
Internet | |
| Manchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Leese 🇬🇧
(@LastMinuteLeese) reported
from
Mossley, England
@O2 It's always the same at work. Terrible service in a lot of places in Oldham.
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off
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Victor Wild
(@tinytimwild) reported
from
Oldham, England
@O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake
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LinkoVitch
(@Link2076) reported
from
Mossley, England
@develogue @O2 Offering me Footie is an almost guaranteed way to make me not use your service :) and I still don’t need that much data :)
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Márcio Silva
(@mars_silva_) reported
from
Ashton-under-Lyne, England
@O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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soph 🌞
(@sophiemaycath) reported
from
Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
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Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
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Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
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Beverly Macker
(@BeverlyMacker) reported
from
Ashton-under-Lyne, England
@O2 why does this ALWAYS happen?! On hold for 30 mins only to be cut off when you tried to put me through to customer services!! Do you realise how infuriating that is why haven’t you called me back?!
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lucy
(@lucyolix) reported
from
Salford, England
@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
@O2 want to pay off my devuce but cannot get through to customer servicei
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Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
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Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Mottram in Longdendale, England
@O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Cullen
(@kellycullen09) reported
@o2 and @ncullen177 Can you please help with porting my number it's been 8 days now have lost access to my number and am getting no help other than wait 24 hours from customer service. I leave for America this afternoon so need the number sorted ASAP.
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Jack Riding
(@JackRiding8) reported
@BWFCAndyG @O2 I left too and they took my online access away straightaway I have had to call this morning to ask for my final bill after they took money from my bank account now they owe me terrible experience
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Owen
(@owencb) reported
@O2 I haven't been able to connect all day. I can't me arsed dealing with inepts on the chat. Wtf is going on?
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Alison Smithers
(@SmithersTheStar) reported
@RichieFirth We went to see kings of Leon @O2 and a woman sat 2 rows in front Danced like a maniac during the support act then spent the rest of the gig on her iPad playing candy crush! She was on her own as well!
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Neil Cullen
(@ncullen177) reported
@O2 She just has so please help
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Jack Riding
(@JackRiding8) reported
@O2 possibly the worst customer service experience I have ever had. Moved to another provider not had a final leaving bill now asked the agent 4 times to send to me
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Camilla Sally Louise Latham
(@CamillaLatham30) reported
I want to cancel the contract @o2 as I do not want the iPhone 14. And I’ve shopped elsewhere for the phone I need. I will however use the same monthly contract I was on last year.
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Paul Scott
(@EyeballPaul55) reported
My phone is up for a upgrade really hoping the Honor Magic 5pro will be on @O2 can't see it on website really don't want to change network 😬
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Chris Walker
(@chris87uk) reported
@O2 what’s going on with the Network ? Most of the time around my home (MK43 9 and MK42 7)I can only get 3G . When I’m at work on my breaks in Luton and Crawley I can get 4G but extremely slow/ no data ? When I go to MK 1 shopping/ Leisure area I get 4G but no data !
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Jack Riding
(@JackRiding8) reported
@cacaannex @O2 Just had the unpleasant experience of that awful music thinks it’s like that to get you to hang up