O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester, Salford, Glossop, Oldham and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Salford |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Salford |
||
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Karen Greig
(@kjgreigy) reported
from
Oldham, England
@O2 hi i live in the postcode area OL9 , for the last 3/4 months the signal has been horrendous!! Lucky if I get 1 bar of 4G and once I can make a call I’m lucky if it doesn’t disconnect or if I move it cuts off… not great when paying a fair bit for a contract! #help
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Dan
(@Dan05858044) reported
from
Ashton-under-Lyne, England
@O2 what’s going on with the signal in Manchester, absolutely crap. Can hardly get on @SkySportsNews
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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Violet
(@violetibeh) reported
from
Manchester, England
@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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Paul Dunk
(@Dunkie5150) reported
from
Glossop, England
@O2 your data network is utter 💩 That is all. #EOC #ImOff
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Miss C-W
(@miss_scw) reported
from
Ashton-under-Lyne, England
@O2 hi I have reason to believe that my phone number has been ‘spoofed’ can you help?
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Steve
(@SteveVanDang) reported
from
Stockport, England
Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
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Linds
(@lindsdaniels) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Paul King (Kingy)
(@kingpak93) reported
from
Glossop, England
@O2 Have changed phones and need a micro sim card. Have PAYG with credit so want to keep same number and credit I have. Ordered a sim card online a week ago and nothing has arrived. Can you help please? New phone sat unused as can’t put standard size sim card in it.
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Ahsheya
(@ahsheya) reported
from
Oldham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Just Gem 💙
(@Mrs_G_Bowen) reported
from
Ashton-under-Lyne, England
@O2 I have no issue with waiting so long as you will have it in stock? I was told next Saturday on the phone for delivery this am and then received an email to say it's not in stock. Hence the confusion 😕
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~Jack 🐝
(@JMcKnighty) reported
from
Manchester, England
Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Leann
(@leannt1984) reported
from
Salford, England
Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
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Karen Greig
(@kjgreigy) reported
from
Oldham, England
@O2 No 4G barely works! I never get through a phone call without it cutting out
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@O2 which idiot authorises sending out texts at 4 o’clock in the morning to update me about my phone order? Get real.The person needs punching or sacking or both!
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John Millington 🅙
(@JPM9685) reported
from
Ashton-under-Lyne, England
@O2 having problems With my signal Keeps blocking out
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Liam McDonald
(@liammcdon97) reported
from
Stockport, England
£40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
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Tim O'Ryan
(@tadhg50) reported
from
Oldham, England
@O2 Yep-didn’t work and then tried via help centre- still no luck . I’ll DM the number
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph
(@JMCrilly) reported
@O2 My visual voicemail is not working on my phone. Apparently I need to active the iData bolt on. Can you help me with this?
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Kay Kew
(@KayKew6) reported
@O2 how do I activate my account as I am unable to log in to my O2 and keep getting told to activate my account. I am a contract SIM customer
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Del
(@creisionblasus) reported
@O2 I’ve left o2 for another network. I’ve had an e-mail telling me I’m overdue a payment. Not sure if it is genuine but if it is, I can no longer log in to my old account to pay the bill. Help!
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Brian
(@BlueMonday2021) reported
@O2 Yesterday I received 3 calls from 01793540812 (unanswered). At the same time as first call I received this text which is from O2UK "*Be alert to fraud* NEVER share this code, including with O2 staff. Help us protect your O2 account. To retrieve your My O2 account, enter code
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Jenna
(@TravellingJenna) reported
@O2 I have an iPad with £180 device plan left to pay. If I paid of the remainder of the device plan (£180), can I cancel the airtime for it as I literally never use my iPad and don’t need the GB or minutes. Thanks
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Kerry w
(@Kerryw69739210) reported
@O2 very poor customer service,unresolved issue,passed from one call handler to the next to then be hung up on!!!awaiting your response to resolve a simple issue which you are over complicating!!!!!
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Rosie Harris
(@Rosie_Rocket) reported
@O2 Hi, I can’t seem to activate Volt in MyO2. It says I’m signed up, but I haven’t received any notification from you or @virginmedia and there’s nothing to suggest I’m receiving benefits. Can you please help?
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Kelvin 😍
(@au_pis_aller) reported
@O2 - Hello, are you ******* there? I complained about the ******* @SamsungUK defective laptop you sent me. Why aren't you arranging to pick it up, your **** ******* mobile network sduck arse, it so does. You really are shite. Get working on this, pronto. @TelefonicaUK are ****.
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Samantha
(@Wee_Sammy_xoxo) reported
How am I supposed to pay my bill @o2 if I'm unable to access my account as it says I don't exist when I'm trying to log in and my calls have been cut off so i cant ring customer service? And nobody is getting back to me on here either.
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craig 🟨🟥
(@craig_drake) reported
@O2 for nearly 2 years straight the network in wesham has been unusually busy, which suggests it's a normal amount of busy? Given your continual lies about the level of service in this area, do I complain to ofcom or trading standards please