O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester, Oldham and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Oldham |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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racHELLO! 🌹
(@cakepls) reported
from
Manchester, England
@O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Mottram in Longdendale, England
@O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 is the 4G signal across the country still being limited due to covid?
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
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RJ
(@RJNewman96) reported
from
Manchester, England
@O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?
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SThomas
(@s7e7en) reported
from
Manchester, England
I have been with @Vodafoneuk for nearly 20years and they do say “if it’s not broken..” but my favourite saying is “better late than never” hello @O2 (re refund service) when my phone contract is up!
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Dave Bisgrove
(@DaveBisgrove) reported
from
Manchester, England
1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@O2 Morning, I got a free subscription to @calm when upgrading which shows on my account however no instructions how to access & it’s not linking to my @calm app. Please help.
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help
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soph 🌞
(@sophiemaycath) reported
from
Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2
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LinkoVitch
(@Link2076) reported
from
Mossley, England
@develogue @O2 Offering me Footie is an almost guaranteed way to make me not use your service :) and I still don’t need that much data :)
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Colin Tyborczyk
(@tybsz) reported
from
Manchester, England
@O2 I've been experiencing really low download speeds recently, is there a problem with the network?
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Rebecca Chesworth
(@Rebeckikia) reported
from
Manchester, England
@O2 @CrashBandicoot I tried to enter today but it won’t let me even though it’s still open today as today is the closing date :( Can you help because I’m still within the time frame of e competition?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Pedley
(@r3d_f1v3) reported
@O2 What's going on with an ongoing network issue (at least 2 1/2 months now, with no end in sight)? It can sometimes take multiple attempts to establish a call (both incoming and outgoing), and calls drop repeatedly. Help me O2-Wan Kenobi, you're my only hope!
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Amy B
(@AmyB03238619) reported
@O2 I seem to be having problems receiving and making calls. When someone tried to call me it says 'number unavailable' when I call out it just cuts off without ringing.
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🦇 Oxygen Time Bomb 🦇
(@oxygentimebomb) reported
@O2 I was interested to change to O2 from EE but am amazed during account creation at the password policy being limited to 16 characters with no use of symbols, this is far from a secure option and I can’t quite understand this being so poor. Is this right?
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Alessio Pacioni
(@alessiopcn) reported
@O2 yet another day with no internet as we walk through Bath. Always need Wi-Fi to get internet, ridiculous. And stop saying “there’s an issue with a mast” because that’s been going on for months now and you clearly tell the same lie over and over. Fix 👏 your 👏 service 👏
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Nathan Stevenson
(@Bazzer247) reported
@O2 @nadine_harry90 Same here but in cheshire and all your service checker says when I say no signal, is "it can get busy in this area and download speeds may be slower" well yeah, 0 is slower.
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Tim Ley
(@timley) reported
@MattRibbins @O2 I had a similar episode recently with Vodafone, large areas where 4G used to give me good coverage, but only 3G signal received. After a couple of weeks it was fine again
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Paul Popplewell
(@PaulPopplewell) reported
O2 Help @O2? I would like to get the o2 Priority discount for Disney+, but when I try to add it and click through to website/my O2. The offer is nowhere to be seen!? Help? #O2Priority #DisneyPlus
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Jay
(@join4te) reported
@O2 Day 1 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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David
(@DavidMccall67) reported
@O2 just lost a customer of over 6 years today with your shocking customer service!
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Aurelius
(@AureliusMari) reported
@O2 Why is it taking you over 2 weeks to fix a mast in my area? I have contacted you on several other platforms but no response. What kind of service are you running?