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O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Birch Vale, England

The most recent O2 outage reports came from the following cities: Manchester, Oldham, and Stockport.

CityProblem TypeReport Time
Manchester Total Blackout 2 days ago
Manchester Phone 9 days ago
Manchester Phone 10 days ago
Manchester Phone 15 days ago
Oldham Phone 18 days ago
Manchester Phone 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 yet more poor signal on your network in my area, really fed up now.

  • Dunkie5150
    Paul Dunk (@Dunkie5150) reported from Glossop, England

    @O2 your data network is utter 💩 That is all. #EOC #ImOff

  • BlennerK
    Kathryn Blennerhassett (@BlennerK) reported from Manchester, England

    Hello @O2 is there a problem with the network? My calls aren’t going through.

  • liam0046
    Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 your customer service is actually the worst

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

  • Mrs_G_Bowen
    Just Gem 💙 (@Mrs_G_Bowen) reported from Ashton-under-Lyne, England

    @O2 I have no issue with waiting so long as you will have it in stock? I was told next Saturday on the phone for delivery this am and then received an email to say it's not in stock. Hence the confusion 😕

  • lindsdaniels
    Linds (@lindsdaniels) reported from Manchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 hi I have reason to believe that my phone number has been ‘spoofed’ can you help?

  • JPM9685
    John Millington 🅙 (@JPM9685) reported from Ashton-under-Lyne, England

    @O2 having problems With my signal Keeps blocking out

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose

  • CherylManley14
    Cheryl Manley (@CherylManley14) reported from Manchester, England

    @O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service

  • liam0046
    Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 honestly the shittest customer service I've ever come across. Absoloutely useless when you finally do get response

  • Cheshirecats17
    Splendiferous (@Cheshirecats17) reported from Bollington, England

    @O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.

  • kjgreigy
    Karen Greig (@kjgreigy) reported from Oldham, England

    @O2 No 4G barely works! I never get through a phone call without it cutting out

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

  • kjgreigy
    Karen Greig (@kjgreigy) reported from Oldham, England

    @O2 hi i live in the postcode area OL9 , for the last 3/4 months the signal has been horrendous!! Lucky if I get 1 bar of 4G and once I can make a call I’m lucky if it doesn’t disconnect or if I move it cuts off… not great when paying a fair bit for a contract! #help

  • ahsheya
    Ahsheya (@ahsheya) reported from Oldham, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • mathew69
    Mathew Edwards (@mathew69) reported from Manchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

  • pieuksocial
    PIE: Pursuing Individual Excellence (@pieuksocial) reported from Stockport, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Transome77
    Terry Ransome (@Transome77) reported

    @O2 No unfortunately same problem occurs, can’t do anything unless I have my granddaughter with me. And to be honest it’s too little too late! Added to which there was an attempt to scam me following this tweet

  • PabloRocket666
    Pablo666 (@PabloRocket666) reported

    @O2 You have ruined Myo2 app completely! Can’t even view my account details. Keeps asking to verify something hundreds of time and gets me nowhere. It’s time to find a mobile network that cares about their customers. Bye o2

  • JackieDee15
    ⚫ Jackie Dee 👍🕷💙 #FBPE (@JackieDee15) reported

    @O2 what’s going on? I’ve had no service today while away from my home and wifi. Is your network down?

  • PeteZappy
    ZappyPete (@PeteZappy) reported

    @anton_simp66 @O2 @VodafoneUK Is THAT what’s going on? My o2 signal has been absolute garbage all of a sudden recently! 50/50 if I can load anything requiring internet at all when I’m outside of the office/house.

  • Jaffa374
    James Collins (@Jaffa374) reported

    @O2 Had an email through stating I've taken out a new o2 SIM, with my name and my email, however I have not done this. I tried to ring through to your service desk but couldn't get past security, as I haven't set this up. Where do I go to get this sorted?

  • BWoodzy99
    Ben (@BWoodzy99) reported

    @EnglandRugby @SixNationsRugby @O2 Brilliant team sheet Awful numbering system

  • charles_uk
    Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported

    @O2 Thanks for the reply. I'm not actually with #O2 but included all networks in my Tweet because no provider offers a working signal around here so there is no incentive to switch. It's always been like this here & it seems it's never going to be addressed.

  • richecc1
    Me (@richecc1) reported

    @wayner75 @O2 Yes no signal stood next to somebody on three full signal, O2 voicemail is hopeless most of the time my phone is using WiFi calling to make calls via BT but O2 are just putting costs up.

  • thomasyeowart
    Thomas Yeowart (@thomasyeowart) reported

    @O2 overcharged again! You’re actually *************** now, and to make it worse your customer service is shocking! How come no one ever gets back to you?

  • Alidkinz
    Ali Dawkins 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇸🇮🇨 (@Alidkinz) reported

    Hi @O2, I need urgent help. A provisioning error has assigned my mobile phone number to my iPad SIM instead of my phone, and it's using up my minutes incorrectly. Please can someone DM me to fix the mapping and look at my allowance? #O2Help