O2

O2 Outage Report in Birch Vale, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birch Vale, Derbyshire, England 01/17/2026 13:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birch Vale, Derbyshire, England

The most recent O2 outage reports came from the following cities: Wilmslow, Manchester, Middleton, Stockport and Salford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow Phone
United KingdomManchester Phone
United KingdomStockport Total Blackout
United KingdomManchester Total Blackout
United KingdomSalford Internet
United KingdomManchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • Hoiskiez Matt (@Hoiskiez) reported from Salford, England

    @MikAlexH @Chris_Stroud @O2 Yep totally agree! Can never get online in Manchester City centre even when it says I have 4G signal ... annoying!

  • JennaHorridge_x Jenna Horridge ☮ (@JennaHorridge_x) reported from Manchester, England

    Why is the signal for @O2 in @manairport shocking & has been for days! 😠

  • Alisonexcop Alison (@Alisonexcop) reported from Oldham, England

    Oh the irony of asking me the issue and then not responding to my feedback! @O2 5 days and counting! #badcustomerservice

  • Ismailelnino Ismail Mutlib (@Ismailelnino) reported from Stockport, England

    @goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g

  • _chris_a Chris (@_chris_a) reported from Manchester, England

    As if the network congestion issues in many parts of the country weren't bad enough @O2 have excelled themselves with dire customer service agents. I'm named on my husband's account but one agent shouted at me you only deal with the account holder and then hung up.

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 not good I’ve been a customer for years rang to upgrade and to see if you can match a competitors offer and you can’t looks like I’ll be leaving #o2 #letdown #customersnotvalued

  • lebradle lorraine bradley (@lebradle) reported from Salford, England

    @O2 new customer to O2 and I’m appalled at the customer service I’ve received. Been told lies after lies. Would appreciate someone to get back to me to sort it out.

  • yannickmcosta Yannick McCabe-Costa (@yannickmcosta) reported from Stockport, England

    @NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.

  • JonNutten Jon Nutten (@JonNutten) reported from Salford, England

    @O2 Not what your customer service staff offered. 😕 typical of @o2businessuk

  • cicismith81 Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    Message to @O2 There is NO need for any CSA to hang up on me because I corrected you. I’m now having to pay extra money because a CSA ****** up. And you won’t do a damm thing about it.

  • bolgamy sarcastic bastard (@bolgamy) reported from Manchester, England

    For months I have been complaining about @O2 network. Central Manchester, Bolton Town Centre, Liverpool Town Centre, Edinburgh, Glasgow, etc... I pay over £300 for that privilege. And now you want to reducing the customer loyalty discount...this customer won’t be loyal!!

  • natalie_19851 Natalie Johns (@natalie_19851) reported from Salford, England

    @O2 You need to fix the problem on your site because I can’t purchase the Samsung Galaxy Buds on offer with the @O2PriorityUK offer 😡😡

  • TrickyLad Richard Kirkham (@TrickyLad) reported from Manchester, England

    just seen there’s something called #O2Surprise, been with @O2 and their previous incarnations since 2003 and all I’ve ever had is sh*tty reception and bad service, or is that the surprise 🤔

  • cazatmacs Carol Johnson 🐝 (@cazatmacs) reported from Middleton, England

    @Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK

  • adele_1983 •d e l• (@adele_1983) reported from Manchester, England

    @carleyjones1 @O2 No! I never use all my data or minutes. The bill for May- which comes out on 11th June, was only £38 something. I checked the app and I’m up to date. There is no reason to take such a large amount. I can’t even talk after having my tonsils out, it’s a pain in the arse x

  • Alisonexcop Alison (@Alisonexcop) reported from Oldham, England

    O2 @O2 Worst customer service! First you overcharged me, then 5 days in and still no call back for resolution. #badcustomerservice #O2

  • kml1959 Kevin Lewis (@kml1959) reported from Stockport, England

    You just have to love @O2 one of the most grasping dishonest companies on the planet...they overcharge my business by £80. (their own error) .never apologise but expect you to pay the bill in full and then wait for a credit...what a joke outfit, cancelling all contracts Monday

  • adele_1983 •d e l• (@adele_1983) reported from Manchester, England

    @EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.

  • bsdesigned Brent Starling (BS) (@bsdesigned) reported from Manchester, England

    @O2 Constant drop out in the centre of Manchester due to congestion. Got told by a representative that: After speaking with our Network Service Team, the level of service you’re receiving is the expected level within that area. And it's part of T's and C's.. So tough luck.

  • franclayton58 Fran Clayton (@franclayton58) reported from Cheadle Hulme, England

    @O2 incompetent at sorting out a query despite our attempts#gdpr issue set up more than one direct debit without authority

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Frugal_ways Deano... (@Frugal_ways) reported

    @O2 I terminated the call. If your advisors are unable to answer a basic question, it might be a good idea if they don't tell the customer blatant lies and put them through 20 minutes of inane waffle. O2, useless.

  • LorraineTarney Lorraine Tarney (@LorraineTarney) reported

    @O2 I have been lucky enough to win a gift voucher from Blue Mondays competition on 31/08/2025. It will not let me redeem code through PRSNT. Can you help please?

  • AbsolomHaydn Hayds⚽️ (@AbsolomHaydn) reported

    @O2 can I have help with my tastecard addition from o2 rewards please?

  • theboltonlad BLWN (@theboltonlad) reported

    @poppytailsandtr @virginmedia @O2 Same here Have you got a solution please?

  • rogermetcalfe roger metcalfe (@rogermetcalfe) reported

    @O2 Hi I’m a monthly sim only customer using the free roaming in Spain. If I call the Uk do I have to pay extra for this please? Thank you

  • sebastalian Sebastian C (@sebastalian) reported

    @O2 Not working

  • swimbreatheswim Harbinger of Gloom (@swimbreatheswim) reported

    @RichJ1980s @O2 @my_prsnt Same problem here

  • Frugal_ways Deano... (@Frugal_ways) reported

    @O2 Next the advisor went off on a rant about, "How much easier it is to use the O2 app" I then asked (again) why I received a text saying payment was successful, when no payment was made? O2 advisor answered, "I don't see what the issue is, no payment has been taken!"

  • MarkGal95329434 Mark Paddy G (@MarkGal95329434) reported

    @O2 Their new adverts are rubbish They have the worst connection i have experienced Customer service dont care

  • BobRw2432 Bob Woolley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BobRw2432) reported

    @o2 🚨 @O2 - URGENT 🚨 Our local phone mast in Parwich has been down for over a month. Despite repeated texts promising a fix, the repair date keeps getting pushed back. Calls, texts, and data are all disrupted. We need answers, a firm repair date, and compensation.