O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester, Wilmslow, Middleton and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
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O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Tim O'Ryan
(@tadhg50) reported
from
Oldham, England
@O2 Yep-didn’t work and then tried via help centre- still no luck . I’ll DM the number
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?
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Chris Rogan
(@chrisrogan) reported
from
Manchester, England
Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.
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~Jack 🐝
(@JMcKnighty) reported
from
Manchester, England
Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Oliver Banks 🇺🇦
(@OliverBanks) reported
from
Manchester, England
@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
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Steve
(@SteveVanDang) reported
from
Stockport, England
Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@O2 which idiot authorises sending out texts at 4 o’clock in the morning to update me about my phone order? Get real.The person needs punching or sacking or both!
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Paul King (Kingy)
(@kingpak93) reported
from
Glossop, England
@O2 Have changed phones and need a micro sim card. Have PAYG with credit so want to keep same number and credit I have. Ordered a sim card online a week ago and nothing has arrived. Can you help please? New phone sat unused as can’t put standard size sim card in it.
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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Liam McDonald
(@liammcdon97) reported
from
Stockport, England
£40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.
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Dan
(@Dan05858044) reported
from
Ashton-under-Lyne, England
@O2 what’s going on with the signal in Manchester, absolutely crap. Can hardly get on @SkySportsNews
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Manchester, England
@O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Clare
(@clare_jeffs) reported
from
Stockport, England
They told her they are affiliated with @O2 and apparently do not offer cooling off periods. How can they miss-sell to a vulnerable lady with a brain injury and not cancel it. @plandotcom DISGUSTING.
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Cottle
(@markcottle17) reported
@O2 It’s all ba1 1ss it’s not busy it’s dropping to nothing and we are all having problems I’m paying for a poor service
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 Why is it when an O2 customer leaves O2 with a PAC to join Three why do they automatically lose their voicemail messages and voicemail greeting even through the number is the same?
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Mark Cooper
(@markcoops20) reported
@O2 Part 1. So 13 days later and having been promised by tweet that the bill would be sorted I have just been sent emails threatening to penalty charge me as my bill is overdue. 3 bills produced that never got the figure to £0 and the top he emails saying I owe the full amount.
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epik faxs
(@EpikFaxs) reported
@O2 o2 pls help
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Megan katy
(@megankaty95) reported
@mackerssssss It awful isn’t it!! @O2 get it bloody sorted!
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Kerri
(@Kerri_NM) reported
@O2 my phone service has been shocking for ages now (phone mast near me isn't working). Any ideas when this will be fixed? Your engineers have allegedly been working on it for at least a fortnight .
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Sewerprat🏆💙💛🍥
(@sewerprat) reported
@O2 Cancelled contract inside 14 day cooling off period. Then charged £96 a month later. 3 times tried calling customer services, the last time your agent asked me told hold, left me on hold for 25 minutes then terminated the call. HOW DO GET MY MONEY BACK
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Mark Cooper
(@markcoops20) reported
@O2 Part 2. Spent 20 minutes on the phone been pushed from pillar to post before phone put down on me. @O2 is a disgrace. You have no customer service as I have spoken now to over 20 different people and nobody has sorted out the mistake. I will now be demanding compensation for the
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Jemma
(@jem_jem_13) reported
@O2 Still not been helpful at all still no service shocking!!!!
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Mark Cottle
(@markcottle17) reported
@O2 signal constantly going off in Bath yet again appalling service from u guys