O2 Outage Report in Birch Vale, Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at O2
O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (30%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Stockport, Manchester, Wilmslow and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
-
Just Gem 💙
(@Mrs_G_Bowen) reported
from
Ashton-under-Lyne, England
@O2 I have no issue with waiting so long as you will have it in stock? I was told next Saturday on the phone for delivery this am and then received an email to say it's not in stock. Hence the confusion 😕
-
James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
-
Tim O'Ryan
(@tadhg50) reported
from
Oldham, England
@O2 Yep-didn’t work and then tried via help centre- still no luck . I’ll DM the number
-
Liam McDonald
(@liammcdon97) reported
from
Stockport, England
£40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.
-
Oliver Banks 🇺🇦
(@OliverBanks) reported
from
Manchester, England
@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
-
James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
-
Paul King (Kingy)
(@kingpak93) reported
from
Glossop, England
@O2 Have changed phones and need a micro sim card. Have PAYG with credit so want to keep same number and credit I have. Ordered a sim card online a week ago and nothing has arrived. Can you help please? New phone sat unused as can’t put standard size sim card in it.
-
Violet
(@violetibeh) reported
from
Manchester, England
@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
-
James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
-
Billy Goater
(@GoaterBilly) reported
from
Strines, England
@O2 which idiot authorises sending out texts at 4 o’clock in the morning to update me about my phone order? Get real.The person needs punching or sacking or both!
-
Dan
(@Dan05858044) reported
from
Ashton-under-Lyne, England
@O2 what’s going on with the signal in Manchester, absolutely crap. Can hardly get on @SkySportsNews
-
James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
-
DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
-
~Jack 🐝
(@JMcKnighty) reported
from
Manchester, England
Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
-
James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
-
DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Manchester, England
@O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!
-
Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
-
James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?
-
Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
-
Steve
(@SteveVanDang) reported
from
Stockport, England
Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Tony Johnson
(@TJSTR) reported
@O2 I’m trying to reach someone via your chat as I’ve just arrived in Egypt & tried to buy a travel bolt on. Seems this isn’t applicable to Egypt & I’ve been sent a message saying I’m nearing a limit and have a large bill after a few hours of little use. Anyone there to help?
-
blondie
(@scot_lass) reported
@O2 Having a nightmare with your company bought my husband a new phone from apple with no contact so he can keep his ongoing contract with o2 went to the shops yesterday’s to get a esim pack for the phone had to ring o2 yesterday to help as the guy in shop couldn’t help the woman
-
Jamie
(@JamiePayner22) reported
@O2 Surprised they had signal to text you , must of been on the WiFi
-
Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
-
David Partlow
(@PartlowDavid) reported
@O2 your customer service is appalling, I’ve spent over three hours on the phone to six different people to try and change an upgrade within the 14 day period. None of your staff able to help, promised call backs don’t happen, system failings and five days later no resolution!
-
KingKaTaRa
(@Gjack9) reported
@O2 love how i call to cancel my contract it just cuts me off. Convenient eh?
-
Sausage Sauna
(@SausageSauna) reported
@Kyle87550379 @O2 Still the same issues , error 50, no signal, no calls in and no calls out , really needed my phone last night during my dangerous security shift during new years eve... But I guess the emergency services wouldn't of had an issue finding me with out a signal.... Nout means nout
-
Justin Diamond
(@JustinDiamond16) reported
@O2 I’m in the US and I got a text saying I can only send texts and use internet but I can’t use phone calls because I’m connected to AT&T any help
-
Justin Diamond
(@JustinDiamond16) reported
@O2 @O2 I did try the 8 other networks but know of them would give me any signal is there away to report it so it can be looked at so it don’t happen in future travels?
-
blondie
(@scot_lass) reported
@O2 It hasn’t helped at all tbh still not working you sent me a link to your website I have already viewed this info myself can’t anyone do something ?