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O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Birch Vale, England

The most recent O2 outage reports came from the following cities: Manchester, Oldham, and Stockport.

CityProblem TypeReport Time
Manchester Total Blackout 4 days ago
Manchester Phone 10 days ago
Manchester Phone 12 days ago
Manchester Phone 16 days ago
Oldham Phone 20 days ago
Manchester Phone 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • MDOG_Manchester
    Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @hellofawaytodie @O2 There’s a mast down though

  • franclayton58
    Fran Clayton (@franclayton58) reported from Cheadle Hulme, England

    @O2 incompetent at sorting out a query despite our attempts#gdpr issue set up more than one direct debit without authority

  • yannickmcosta
    Yannick McCabe-Costa (@yannickmcosta) reported from Stockport, England

    @NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.

  • Hoiskiez
    Matt (@Hoiskiez) reported from Ashton-under-Lyne, England

    @Chris_Stroud @O2 I really don’t blame you! I’ll be doing the same! Always had problems with o2 in Manchester ... I have no idea why!

  • leahbossons
    leah rose x (@leahbossons) reported from Manchester, England

    @O2 are absolutely useless. Rude staff and not a one of them have a clue what they’re doing.

  • Rocinante_797
    rocinante (@Rocinante_797) reported from Macclesfield, England

    @thameswater yet again your website on my phone is dreadful.trying to submit my final meter reading but it’s not having it. @SSE @VodafoneUK @O2 @BritishGas have no issues but yours is diabolical.

  • Hoiskiez
    Matt (@Hoiskiez) reported from Ashton-under-Lyne, England

    @Chris_Stroud @O2 Oh god please don’t start me on this!! I’m glad it’s not just me that has issues! It is totally shocking & they never have an answer on how and when they are going to make it work! Terrible! I call them #NO2

  • adele_1983
    •d e l• (@adele_1983) reported from Manchester, England

    @carleyjones1 @O2 No! I never use all my data or minutes. The bill for May- which comes out on 11th June, was only £38 something. I checked the app and I’m up to date. There is no reason to take such a large amount. I can’t even talk after having my tonsils out, it’s a pain in the arse x

  • richardpeabody
    Richard Peabody (@richardpeabody) reported from Cheadle Hulme, England

    Most mobile providers now offer 'Internet calling' which means mobile signals via Internet. If you don't have a mobile signal your broadband will carry texts and calls. Therefore if you can shop online, you can recieve a text! @BBCNaga @Moneybox @O2 @VodafoneUK @EE

  • thejimirving
    Jim Irving (@thejimirving) reported from Manchester, England

    Oh, of course, I’m in the middle of a major city, it makes sense that my @O2 service would be completely useless.

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Middleton, England

    Well my opinion of @O2 has just (to quote a word used so many times by O2) “escalated” from bad to absolutely useless!

  • bolgamy
    sarcastic bastard (@bolgamy) reported from Manchester, England

    For months I have been complaining about @O2 network. Central Manchester, Bolton Town Centre, Liverpool Town Centre, Edinburgh, Glasgow, etc... I pay over £300 for that privilege. And now you want to reducing the customer loyalty discount...this customer won’t be loyal!!

  • adele_1983
    •d e l• (@adele_1983) reported from Manchester, England

    @EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.

  • jordanbuckley92
    Jordan Tui Lolahea (@jordanbuckley92) reported from Manchester, England

    Sick of never getting service with @o2 didn’t move to these to deal with this shite daily!! Pissed off

  • rhinowinny
    Dave Winstanley (@rhinowinny) reported from Manchester, England

    @O2 I have been a customer for 4 years and every time I call I get 'we are unusually busy and you may be waiting 15mins'. I would suggest your resource planner needs sacking. Pusz poor customer service yet again.

  • pammie02
    Pam Nunn (@pammie02) reported from Manchester, England

    @O2 How is the quickest ans easiest way to make a complaint!! 😡

  • _chris_a
    Chris (@_chris_a) reported from Manchester, England

    As if the network congestion issues in many parts of the country weren't bad enough @O2 have excelled themselves with dire customer service agents. I'm named on my husband's account but one agent shouted at me you only deal with the account holder and then hung up.

  • oneladyshow
    Charlie (@oneladyshow) reported from Manchester, England

    @O2 I have asked you guys to sort it repeatedly and it’s never fixed. Your advice was ‘use 3g’ but even that doesn’t work. :( I have been with you guys for 14 years and im disappointed you haven’t fixed my problem

  • MDOG_Manchester
    Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @MikAlexH We’ve got **** all from @O2 here, I’m off tomorrow, leaving them. See ya you bunch of useless lying *****!

  • chris210884
    Chris Moorhouse 🐝 (@chris210884) reported from Ashton-under-Lyne, England

    @MarkEvansO2 absolutely shocked and appalled by the diabolical level of customer service at @O2. Just had a gentleman hang up the phone on me when I’m trying to sort out my late father’s account. Disgrace #shockingcompany #shockingcustomerservice

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andipandy1805
    Andrea Cooper (@andipandy1805) reported

    @O2 Absolute joke @O2 you really have stuffed over your loyal customers!!! How the hell fo you sell out priority tickets 🎫 I tell you how…… all your so called clients who then sell them on their website for more money!!!!! App still down so how do you SELL OUT!!!! 🤬. 1/2

  • hollyainsworth
    Holly Ainsworth (@hollyainsworth) reported

    @claireabelle75 @O2 Me too! Sent off for code after code never received one! Absolutely disgusting!!! You should have prepared better what’s the point in priority!

  • ArtisteLtd
    ArtisteApparelLtd (@ArtisteLtd) reported

    @O2 How are you sold out? The app wasn’t working all day yesterday you then put a post up saying you making improvements and it’s doing the same thing today! Get to a login code even though I was logged in perfectly fine two days ago for it but then crashes 🤬🤬🤬🤬

  • _Bookthief_
    Yasmin (@_Bookthief_) reported

    @O2 What is wrong with #O2Priority app, what a waste of time first thing in the morning!! Not the first time and no one bothered to reply back last time I complained about it not working

  • katyferrari
    Katy Ferrari (@katyferrari) reported

    @juliameyrick63 @O2 I'm an o2 customer, not a scammer, and I got tickets

  • kiwiwhitter
    Julie Mortimer (@kiwiwhitter) reported

    @O2 How and to whom? App down since 10am and still down. Did get a code but not able to input it due to blank screen - total shambles

  • kristy_davies
    Kristy Davies (@kristy_davies) reported

    @O2 how is your app still not working!!! A real coincidence when Peter Kay tickets go on sale

  • Beccakr666
    Becca (@Beccakr666) reported

    @O2 You didn’t sell out at all the app was never working from at least 9am us paying customers never got Access because people were using a glitch to buy tickets they shouldn’t have had access to until Saturday 10am sort it!

  • ChrisSandsUK
    Chris Sands (@ChrisSandsUK) reported

    @O2 priority not working in time for my weekly Greggs... Not sure they should be trusted with another big event!

  • packtsardines
    tel (@packtsardines) reported

    @O2 Wow. Sounds like voodoo. Website down all day but sold out. Shazam 🎩