1. Home
  2. Companies
  3. O2
  4. Birch Vale, England
O2

O2 Outage Report in Birch Vale, Derbyshire, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Birch Vale, England

The most recent O2 outage reports came from the following cities: Manchester, Oldham, and Stockport.

CityProblem TypeReport Time
Manchester Total Blackout 3 days ago
Manchester Phone 10 days ago
Manchester Phone 11 days ago
Manchester Phone 16 days ago
Oldham Phone 19 days ago
Manchester Phone 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • malllmallll
    Mario Alghatta (@malllmallll) reported from Manchester, England

    @O2 terrible service from you guys today. Thanks for the inconvenience...

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 is the 4G signal across the country still being limited due to covid?

  • RJNewman96
    RJ (@RJNewman96) reported from Manchester, England

    @O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?

  • atlr
    Alexander Robinson (@atlr) reported from Manchester, England

    @O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.

  • ruthjustdoit
    Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

  • sophiemaycath
    soph 🌞 (@sophiemaycath) reported from Manchester, England

    @O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.

  • ISCDXN
    Isaac (@ISCDXN) reported from Manchester, England

    @O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡

  • claireshaw2188
    Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Mottram in Longdendale, England

    @O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(

  • Link2076
    LinkoVitch (@Link2076) reported from Mossley, England

    @develogue @O2 Offering me Footie is an almost guaranteed way to make me not use your service :) and I still don’t need that much data :)

  • BeverlyMacker
    Beverly Macker (@BeverlyMacker) reported from Ashton-under-Lyne, England

    @O2 why does this ALWAYS happen?! On hold for 30 mins only to be cut off when you tried to put me through to customer services!! Do you realise how infuriating that is why haven’t you called me back?!

  • LastMinuteLeese
    Leese 🇬🇧 (@LastMinuteLeese) reported from Mossley, England

    @O2 It's always the same at work. Terrible service in a lot of places in Oldham.

  • penny62132920
    Lorraine Glover (@penny62132920) reported from Strines, England

    @O2 want to pay off my devuce but cannot get through to customer servicei

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Clf88
    Carly (@Clf88) reported

    @NathFerguson @O2 I’ve never had an issue until the last 6m. Had an important call yesterday and spent 45mins having keep ringing each other back and half the convo I didn’t get because was crackling. I just don’t know who to go with now…

  • SinaedDavis
    Siiinaed (@SinaedDavis) reported

    @O2 any idea when your service will be restored in the TD14 area? Been awful for nearly 2 weeks now. Can't even make calls or send texts. Website originally said today for it being fixed but now just says it's been worked on.

  • wine_oasis
    Truffles 🇪🇺🇲🇺 🇺🇦 (@wine_oasis) reported

    @O2 service down again! ***************

  • JimmyJab_
    Jimmy 👽0% (@JimmyJab_) reported

    @david4charnock @usukgoose @O2 I've been on a lot of phone contracts and O2 is the best signal I've had

  • AndyWood10
    Andy Wood (@AndyWood10) reported

    @O2 - why when I ring up to talk about my tariff - I’m told that I can sort it out on the App? Then when I want to speak to someone about cancelling I’m advised to call back in 24 hours. I hope @ee customer service is better than this

  • Laura1206
    Laura 💙 (@Laura1206) reported

    @jordanmansfield @O2 Phone line not working?

  • StefanoLawrence
    Dr Stefan Lawrence (@StefanoLawrence) reported

    @LTWlimited @ShopThreeSpires @O2 I beat these morons in court today. I asked the centre manager to cancel the PCN nearly 12 months ago but they allowed Excel to harass me. I dread to think how many vulnerable people and blue badge holders that paid under duress. Disgrace.

  • StevieCarts
    Carts (@StevieCarts) reported

    @ThreeUKSupport Absolutely shocking after 20 years of customer ill be returning all my families back to @O2 contracts

  • wine_oasis
    Truffles 🇪🇺🇲🇺 🇺🇦 (@wine_oasis) reported

    @O2 now time to report shxt service and move on

  • jackie0443
    Jacqueline O'Neill (@jackie0443) reported

    @O2 just arrived in NYC, none of us can use our phones due to no coverage. We all have Europe and USA sims. Can you help??