O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester, Oldham, Stockport, Wilmslow and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Oldham |
Phone | |
| Manchester |
Internet | |
| Stockport |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Violet
(@violetibeh) reported
from
Manchester, England
@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Dan
(@Dan05858044) reported
from
Ashton-under-Lyne, England
@O2 what’s going on with the signal in Manchester, absolutely crap. Can hardly get on @SkySportsNews
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?
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Steve
(@SteveVanDang) reported
from
Stockport, England
Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Just Gem 💙
(@Mrs_G_Bowen) reported
from
Ashton-under-Lyne, England
@O2 I have no issue with waiting so long as you will have it in stock? I was told next Saturday on the phone for delivery this am and then received an email to say it's not in stock. Hence the confusion 😕
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Liam McDonald
(@liammcdon97) reported
from
Stockport, England
£40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
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Miss C-W
(@miss_scw) reported
from
Ashton-under-Lyne, England
@O2 hi I have reason to believe that my phone number has been ‘spoofed’ can you help?
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Tim O'Ryan
(@tadhg50) reported
from
Oldham, England
@O2 Yep-didn’t work and then tried via help centre- still no luck . I’ll DM the number
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Paul King (Kingy)
(@kingpak93) reported
from
Glossop, England
@O2 Have changed phones and need a micro sim card. Have PAYG with credit so want to keep same number and credit I have. Ordered a sim card online a week ago and nothing has arrived. Can you help please? New phone sat unused as can’t put standard size sim card in it.
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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John Millington 🅙
(@JPM9685) reported
from
Ashton-under-Lyne, England
@O2 having problems With my signal Keeps blocking out
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@O2 which idiot authorises sending out texts at 4 o’clock in the morning to update me about my phone order? Get real.The person needs punching or sacking or both!
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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~Jack 🐝
(@JMcKnighty) reported
from
Manchester, England
Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sherri
(@sheritzy) reported
I've been paying my @O2 bill for the last month and not even had the phone. Essentially paying for nothing. It took them a month to sort the claim and then I get a used phone. I might as well have gone down to @Cex and bought one from there. It would have been cheaper too!
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Gigi 🖤
(@gothgirl_xox) reported
@O2 how do I cancel amazon prime that came with my phone deal? I have been charged £7 for something I didn't actually want in the first place?
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Garry Lynch
(@GarryLynch15) reported
@O2 customer service and customer relations an absolute joke get my account fixed now or I'm leaving.....20 years as a customer does that even mean anything?😡
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Tony Sutton
(@tony_sutton) reported
@UbuntuBhoy @O2 PAC between O2 to O2 won't work. You have to transfer out then back in once 30 days is up. Stupid, yeah.
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amethys
(@amethyshewitt) reported
@O2 I have sent you a DM please can someone help? I have no service whatsoever
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Ryan
(@RyRy180) reported
If I behaved and conducted the way that o2 customer service operative did I would lose my job! Absolutely awful experience! @O2
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Ash
(@ashgoldy) reported
O2 literally has to be the worst company for service in the UK. Phone says 5G, even though 5G isn't available in my area, and I get no data. Switch to 4G only and still no data. Sort your act out in the TS10 area @O2.
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Geeks With Wings
(@GeeksWithWings) reported
@O2 network gone down in County Durham area, rely on signal and internet for my business, when will this be sorted?
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Alfie Kingston
(@AlfieKingston) reported
@O2’s Customer Service is horrifically inadequate.
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Andrew Driscoll
(@AndrewDrisc) reported
@O2 I've not really checked as spend 90% of my time there. I've raised this as a complaint now anyway so hopefully I can get a response quickly