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O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Birch Vale, England

The most recent O2 outage reports came from the following cities: Manchester, Oldham, and Stockport.

CityProblem TypeReport Time
Manchester Total Blackout 6 days ago
Manchester Phone 13 days ago
Manchester Phone 14 days ago
Manchester Phone 19 days ago
Oldham Phone 22 days ago
Manchester Phone 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • mrusmanhussain
    USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, England

    Pathetic service at @O2 moving networks over 20 years

  • mars_silva_
    Márcio Silva (@mars_silva_) reported from Ashton-under-Lyne, England

    @O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet

  • Link2076
    LinkoVitch (@Link2076) reported from Mossley, England

    @develogue @O2 Offering me Footie is an almost guaranteed way to make me not use your service :) and I still don’t need that much data :)

  • penny62132920
    Lorraine Glover (@penny62132920) reported from Strines, England

    @O2 want to pay off my devuce but cannot get through to customer servicei

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

  • BeverlyMacker
    Beverly Macker (@BeverlyMacker) reported from Ashton-under-Lyne, England

    @O2 why does this ALWAYS happen?! On hold for 30 mins only to be cut off when you tried to put me through to customer services!! Do you realise how infuriating that is why haven’t you called me back?!

  • PerryClaire27
    Claire 🖤 (@PerryClaire27) reported from Manchester, England

    @O2 sort your **** signal out, £70 a month for this bullshit

  • ISCDXN
    Isaac (@ISCDXN) reported from Manchester, England

    @O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please

  • ruthjustdoit
    Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

  • malllmallll
    Mario Alghatta (@malllmallll) reported from Manchester, England

    @O2 terrible service from you guys today. Thanks for the inconvenience...

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃

  • Julio_Afonso522
    Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England

    @O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡

  • atlr
    Alexander Robinson (@atlr) reported from Manchester, England

    @O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.

  • AbiClarey
    Abi (@AbiClarey) reported from Stockport, England

    @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you

  • tinytimwild
    Victor Wild (@tinytimwild) reported from Oldham, England

    @O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake

  • LastMinuteLeese
    Leese 🇬🇧 (@LastMinuteLeese) reported from Mossley, England

    @O2 It's always the same at work. Terrible service in a lot of places in Oldham.

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hanr0ze
    Han (@hanr0ze) reported

    @O2 worst network provider ever

  • AndyWoodStick
    𝐚𝐧𝐝𝐲 (@AndyWoodStick) reported

    @o2 can we have an update on the mast in b73 please? Been down for over a week and the no updates is not on

  • MrsReidteaches
    Kerrie Reid (@MrsReidteaches) reported

    @O2 having nightmares with the app. I want to cancel my Disney+. What is the best number to call to do it?

  • TTV_SirSorrow
    SirSorrow (@TTV_SirSorrow) reported

    @O2 @netflix can you if you two please tell me where the £12.99 I paid for my subscription is? Both you call centres are telling me to ring the other while I'm sat here with no £12.99 and no netflix and no one willing to help me

  • fmateides
    Fred Mateides (@fmateides) reported

    @O2 need to download tickets for tonight but can’t reset my password, the reset password email never delivers. Can you help?

  • Spartan202222
    Spartan (@Spartan202222) reported

    @O2 why is my phone completely down again? How many times are you going to take the network offline and not compensate? What the hell am I paying in excess of £50 for?

  • bbqbobs
    Robert (@bbqbobs) reported

    @1HowardWalker @O2 So, it must be a specific Gemrnay issue My only suggestion, go back in, to do the select the carrier, not automatic, then switch off and then on, and hope that works As otherwise I am out of ideas!

  • Nana_Kwarteng_
    Nana Kwarteng  (@Nana_Kwarteng_) reported

    @O2 when you guys use your mobile data, are you honestly happy with how bad it is?

  • Garybro27228337
    Gary brown (@Garybro27228337) reported

    @O2 signal is terrible and they refuse to do anything and when they phone they refuse to look at reports cause there staff are to stupid to read them or @O2 are to stupid to give them reports to help either way avoid using @O2

  • CharlieRoss99
    Charlie Ross (@CharlieRoss99) reported

    @AvantiWestCoast train cancelled. Bugger all signal on @O2 in Glasgow city centre. The immigration question is clear, why would ANYONE want to come here? Nothing works!