O2

O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birch Vale, Derbyshire, England 02/23/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birch Vale, Derbyshire, England

The most recent O2 outage reports came from the following cities: Manchester, Wilmslow, Middleton and Stockport.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomWilmslow Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • cazatmacs Carol Johnson 🐝 (@cazatmacs) reported from Middleton, England

    @Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK

  • bluemoo17 👿🎃👻Elaine Fitzpatrick👻 🎃😈 (@bluemoo17) reported from Manchester, England

    @O2 my code will.not copy! Help

  • dondon_w Donna (@dondon_w) reported from Manchester, England

    @craigrookleeds @O2 I need my network because this contract ends tomorrow ffs

  • lebradle lorraine bradley (@lebradle) reported from Salford, England

    @O2 new customer to O2 and I’m appalled at the customer service I’ve received. Been told lies after lies. Would appreciate someone to get back to me to sort it out.

  • Ismailelnino Ismail Mutlib (@Ismailelnino) reported from Stockport, England

    @goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 not good I’ve been a customer for years rang to upgrade and to see if you can match a competitors offer and you can’t looks like I’ll be leaving #o2 #letdown #customersnotvalued

  • Alisonexcop Alison (@Alisonexcop) reported from Oldham, England

    Oh the irony of asking me the issue and then not responding to my feedback! @O2 5 days and counting! #badcustomerservice

  • Caolan1987 Caolán Colton (@Caolan1987) reported from Manchester, England

    ******* sick of @EE and their pathetic signal. I pay FAR too much for this shit service. Contract up in January...@O2 talk to me....

  • Alisonexcop Alison (@Alisonexcop) reported from Oldham, England

    O2 @O2 Worst customer service! First you overcharged me, then 5 days in and still no call back for resolution. #badcustomerservice #O2

  • TimPartridge2 {{{Tim}}} (@TimPartridge2) reported from Manchester, England

    @O2 please cancel contract for my number. That’s you notified.

  • dondon_w Donna (@dondon_w) reported from Oldham, England

    @O2 was meant to swap my number over to you guys from 3 network but you haven't!!! So that means I'm still running two phone contracts! My 3 contract ended on monday!! They wont cancel my contract until the number swap is done !! Please help!

  • HeyThereItsMoon Rachael Ruby 🦄 (@HeyThereItsMoon) reported from Manchester, England

    @O2 is there an issue with data in the Manchester area I cant send any messages over data 😥😥😥

  • lucemets Lucy Metcalf (@lucemets) reported from Salford, England

    @o2 Do NOT use #o2recycle it’s an absolute CON! I sent my perfect condition iPhone 7 to them on an offer of £115, only to recieve a revised offer today of £57 because they claim the screen is now cracked. It’s not their problem though apparently, I should speak to Royal Mail...

  • lizkellettuk Elizabeth Kellett (@lizkellettuk) reported from Wilmslow, England

    @O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.

  • asid21 A Sid (@asid21) reported from Salford, England

    @O2 why does your network never work. Can't wait to get back to @EE

  • Hoiskiez Matt (@Hoiskiez) reported from Salford, England

    @MikAlexH @Chris_Stroud @O2 Yep totally agree! Can never get online in Manchester City centre even when it says I have 4G signal ... annoying!

  • suemcgran Sue McGranaghan (@suemcgran) reported from Manchester, England

    @oneladyshow @O2 That’s true - friends I have who are on other networks don’t have this problem so not sure it’s because it’s busy x

  • dondon_w Donna (@dondon_w) reported from Oldham, England

    @craigrookleeds @O2 Well I'm on 3 and my contract ends tomorrow. I got another phone the other day on 02 but when I put the sim in I've got no network lol. I've asked to swap my number to 02 so I'll see if I get a network tomorrow

  • natalie_19851 Natalie Johns (@natalie_19851) reported from Salford, England

    @O2 You need to fix the problem on your site because I can’t purchase the Samsung Galaxy Buds on offer with the @O2PriorityUK offer 😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • melissamoremon Melissa Moremon (@melissamoremon) reported

    @dhlexpressuk @O2 Hi there, thank you. I did also speak to o2 and for some reason the order was split and they didn’t use the same address bizarrely. My phone went to one address and accessories to another so no issue here with DHL but thank you.

  • cpbourne Colin Peter Bourne (@cpbourne) reported

    @O2 for a major tech player your customer service is useless. The web site is no help and asking questions is pointless

  • soria63327864 soria (@soria63327864) reported

    @O2 worst customer service on phone that I have ever seen in my life. miles from the worst. don’t even bother speaking to their phone support, you’d get further talking to a wall.

  • SaraB72425653 SaraB (@SaraB72425653) reported

    @O2 I've just found on your website that there is some upgrade work happening in my area and I may have problems until Feb 6th! Data is fine but calls and texts are not working.

  • johnsomerville_ John Somerville (@johnsomerville_) reported

    @O2 The weather was so bad I had to come down, it's ok I had full PPE on. I had a look at the network status it had no faults, I'm now back home where the signal is super duper quick again. I'm not sure if weather has an impact on the signal but it was bad where I was.

  • gsw1396 Gordon Walker (@gsw1396) reported

    @O2 just upgraded my phone but when I try to login to myo2 the SMS verification code doesn't work. Tried many times. Can you help?

  • dualreads Clare Stone 🏳️‍🌈 (@dualreads) reported from Tiverton, England

    My sisters phone is broken and both @O2 and @CPWTweets have been zero use. What was she paying insurance for???? She has spent all morning trying to get help and each person just points her to the next useless person.

  • SkirlieDumpling Skirlie Dumpling (@SkirlieDumpling) reported

    @O2 P.S that link doesn't really help when it's your number that has been spoofed and is technically doing the spamming. You might want to update with some info about being spoofed?

  • CymroTredegar Cymro Tredegar #FBIW #FBPE (@CymroTredegar) reported

    @O2 @O2 I requested a call back, which I just took. This is what they said: 'I know the problem you have, unfortunately I can't help you. I'll pass you on to someone else.' 10 min wait they come back on the line: 'There's no one available, someone will call you back' @Ofcom #1star

  • GayCatDad1 Steven James 💙💙💙🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GayCatDad1) reported

    @O2 just tried to call your helpline and was treated appallingly by the person i spoke to who rudely hung up on me! After being sent out final notices for a phone i never received, despite telling @O2 this last month! Great way to treat a customer eh!