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O2 outages and service status in Birch Vale, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Birch Vale, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 11, 12:37 PM GMT+1.
  • 33% E-mail (33%)
  • 33% Wi-fi (33%)
  • 33% Phone (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at O2

O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Birch Vale, England

The most recent O2 outage reports came from the following cities: Manchester, and Wilmslow.

CityProblem TypeReport Time
Manchester E-mail 3 days ago
Wilmslow Phone 8 days ago
Manchester Wi-fi 11 days ago
Manchester Phone 1 month ago
Manchester Total Blackout 2 months ago
Manchester Internet 2 months ago

Nearby cities with recent reports

Manchester

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • mrusmanhussain
    USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, England

    Pathetic service at @O2 moving networks over 20 years

  • liam0046
    Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 your customer service is actually the worst

  • BeverlyMacker
    Beverly Macker (@BeverlyMacker) reported from Ashton-under-Lyne, England

    @O2 why does this ALWAYS happen?! On hold for 30 mins only to be cut off when you tried to put me through to customer services!! Do you realise how infuriating that is why haven’t you called me back?!

  • bluemoo17
    💙⚽️🐝Ellie Fitz🐝⚽️💙 (@bluemoo17) reported from Middleton, England

    @l3479s @O2 Where I live our network masts haven't been working for almost a year - no answer for it whatsoever

  • SawdayJames
    James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.

  • Josh_Deegan
    Josh Deegan (@Josh_Deegan) reported from Manchester, England

    @O2 has less than 20 mins to sort their app out. Come on guys, this is so bad

  • GoaterBilly
    Billy Goater (@GoaterBilly) reported from Strines, England

    @O2 beware of what you get told and sold by o2, they’ve ripped us off in a big way. Customer loyalty counts for nothing. After over 20 years with them, we can’t wait to go elsewhere. As unhelpful as it gets

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

  • liam0046
    Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 honestly the shittest customer service I've ever come across. Absoloutely useless when you finally do get response

  • twojayart
    Will Stevenson (@twojayart) reported from Manchester, England

    I will be leaving this network if this goes ahead @O2

  • cakepls
    racHELLO! 🌹 (@cakepls) reported from Manchester, England

    @O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only

  • Msx1234Michael
    michael (@Msx1234Michael) reported from Mossley, England

    @O2 The app my network says that the phone mast near me is not working does o2 know about this and when is this being sorted out

  • elgobsucram
    Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, England

    Always good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃

  • Link2076
    LinkoVitch (@Link2076) reported from Mossley, England

    @develogue @O2 Offering me Footie is an almost guaranteed way to make me not use your service :) and I still don’t need that much data :)

  • Josh_Deegan
    Josh Deegan (@Josh_Deegan) reported from Manchester, England

    @BigLouComedy @O2 100% Gonna try the general sale on Saturday. Don't hold much hope but you never know

  • kjgreigy
    Karen Greig (@kjgreigy) reported from Oldham, England

    @O2 hi i live in the postcode area OL9 , for the last 3/4 months the signal has been horrendous!! Lucky if I get 1 bar of 4G and once I can make a call I’m lucky if it doesn’t disconnect or if I move it cuts off… not great when paying a fair bit for a contract! #help

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks

  • CherylManley14
    Cheryl Manley (@CherylManley14) reported from Manchester, England

    @O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • anexiledjew
    Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reported

    @TomTugendhat @O2 @EE There's a really easy solution. I've seen this in other countries, and there's no reason it can't be implemented in the UK. Because these networks don't have the ability or will to properly cover the entire country, there's absolutely no reason we can't have domestic roaming in the same way we have international roaming. They wouldn't have to charge for it (although I'd pay if I had to) because every single mobile network would benefit from it. If you can't get an EE signal, for example, you would roam to Vodafone instead. It could be switched on instantly with no expensive engineering needed, but they choose not to do this.

  • shotsmanic
    keith winkworth (@shotsmanic) reported

    @TomTugendhat @O2 @EE One of the worst areas I have experienced but it well known is Elvetham area of Fleet, Hampshire.

  • iamryanodonnell
    Ryan O'Donnell (@iamryanodonnell) reported

    @TomTugendhat @O2 O2 is honestly crap. I can’t wait to see the back end of them in December.

  • JohnTillUK
    John Till (@JohnTillUK) reported

    @O2 I’ve been a customer of yours for 29 years, yet over the last 18 months the quality of service has gone markedly downhill. No matter where in the country I travel, I struggle to use data yet my work device on a competitors network works absolutely fine, ive filed many 1/

  • roadworkauditor
    @roadworksauditoruk (@roadworkauditor) reported

    @O2 Sorry @O2 I don’t understand your response Are you saying you are going to attempt to fix the issue once and for all or are you just offering more fluff?

  • JoeHop04
    Joe Hopkins (@JoeHop04) reported

    @O2 I switched to O2 last week and have had no phone line since. My number was ported to a handset that was never delivered and is now stuck at a depot, while my account is locked for suspected fraud.

  • zckmed
    Zack Ahmed (@zckmed) reported

    @TomTugendhat @O2 Signal in the UK sucks!

  • davehpayne
    Dave Payne (@davehpayne) reported

    I’m sick to death of going round in circles with you @O2 - struggled online, instagram was just a bot, phone didn’t solve anything. How do you get away with such a poor service? I wish you put as much effort into providing a reliable mobile service as you do in promoting gigs!

  • TomTugendhat
    Tom Tugendhat (@TomTugendhat) reported

    I’m in Dulwich. One of the more expensive areas of London, supposedly a global city, and I’m getting worse mobile phone reception that I did in Kabul a decade ago. I pay for two contracts: @O2 and @EE and neither is reliable so I can’t work. Mobile phones are useless in vast areas of Britain and have got worse. You can never work on a train, unlike in France. But we’re spending £4.5 billion in bike lanes and crossings. This government is prioritising virtue signalling vanity projects when we need infrastructure urgently.

  • BrendanDowlin19
    Brendan Dowling (@BrendanDowlin19) reported

    @TomTugendhat @O2 @vodafone No defending any network issues, you've been experiencing, Tom. But, I would imagine, there are some ongoing, nationwide changes going on, with the three networks, not EE, especially with the merger of both Vodafone UK and Three UK!