O2

O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birch Vale, Derbyshire, England 01/13/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birch Vale, Derbyshire, England

The most recent O2 outage reports came from the following cities: Wilmslow, Manchester, Middleton, Stockport and Salford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow Phone
United KingdomManchester Phone
United KingdomStockport Total Blackout
United KingdomManchester Total Blackout
United KingdomSalford Internet
United KingdomManchester Phone

Community Discussion

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O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

  • Cheshirecats17 Splendiferous (@Cheshirecats17) reported from Bollington, England

    @O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.

  • liam0046 Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 your customer service is actually the worst

  • Julio_Afonso522 Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England

    @O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose

  • lucyolix lucy (@lucyolix) reported from Salford, England

    @O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one

  • mars_silva_ Márcio Silva (@mars_silva_) reported from Ashton-under-Lyne, England

    @O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet

  • AbiClarey Abi (@AbiClarey) reported from Stockport, England

    @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

  • PerryClaire27 Claire 🖤 (@PerryClaire27) reported from Manchester, England

    @O2 sort your **** signal out, £70 a month for this bullshit

  • liam0046 Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 honestly the shittest customer service I've ever come across. Absoloutely useless when you finally do get response

  • CherylManley14 Cheryl Manley (@CherylManley14) reported from Manchester, England

    @O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service

  • mrusmanhussain USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, England

    Pathetic service at @O2 moving networks over 20 years

  • miss_scw Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃

  • BlennerK Kathryn Blennerhassett (@BlennerK) reported from Manchester, England

    Hello @O2 is there a problem with the network? My calls aren’t going through.

  • malllmallll Mario Alghatta (@malllmallll) reported from Manchester, England

    @O2 terrible service from you guys today. Thanks for the inconvenience...

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

  • tinytimwild Victor Wild (@tinytimwild) reported from Oldham, England

    @O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake

  • mathew69 Mathew Edwards (@mathew69) reported from Manchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

  • miss_scw Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 yet more poor signal on your network in my area, really fed up now.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • zam_19949 Sam (@zam_19949) reported

    @O2 If you’re a good citizen but you want to experience prison then be a O2 customer.

  • kjm227 Kjm227 (@kjm227) reported

    @O2 4 days & counting. My number was meant to move over on Wed. Old number and sim have been inactive since Wed & when called I get an O2 voicemail. Just keep being told to wait 24hours. Frustrated beyond! Regretting my decision to come to O2, customer help is shocking!

  • Charld05 Charl Dalloway (@Charld05) reported

    New phone day, impressed with the store service as usual but also the deal 👍🏼👏🏻 @O2 #CostOfLiving #iPhone14 #apple

  • GingerMartian Lucy Tempest (RP) (@GingerMartian) reported

    Hi @O2, I'm a UK customer. If I visit France and make a call to a French phone number, will it count as international or local? How about making UK calls when in France?

  • thegreendiner Vegan Diner (@thegreendiner) reported

    @O2 @GreggsOfficial we redeemed the voucher for a free Greggs’ vegan sausage roll via our o2 priority app only to be told by the staff at the shop that their system is down. It’s not the first time that’s happened.

  • JulianLittle4Ag Julian Little (@JulianLittle4Ag) reported from Little Dunmow, England

    Apologies to anyone who has tried to call me at the back end of this week. Badly let down by the useless service @O2 who are now saying that it will take ANOTHER 3 working days to move my number 🤬.

  • YorkibarKid The YorkiBar Kid 🇺🇦 (@YorkibarKid) reported

    Why is @o2 network crap?? In #Guildford town centre and none of us can get on the network??

  • TheOldDear Vivian Brickell (@TheOldDear) reported

    Used to be a time on Twitter that you could connect to organisations @o2 @apple etc when you got little to no help from their customer services. Now - total silence. Nothing. Dreadful.

  • customerchamp1 Paul ▶️ (@customerchamp1) reported

    @O2 @Emmaharrison16 Never used to be like this until you merged with Virgin Media. Service has deteriorated massively 😫

  • Jackpel2 Jack Perry (@Jackpel2) reported

    @O2 I lost my phone, i went to o2 shop on Tuesday to get a new sim it didnt work after 24 hours. I have since been to the o2 shop three more times and spent another two hours on the phone and my sim is still not working 😤