O2

O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birch Vale, Derbyshire, England 12/02/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birch Vale, Derbyshire, England

The most recent O2 outage reports came from the following cities: Manchester, Glossop, Oldham, Stockport and Macclesfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomGlossop E-mail
United KingdomManchester Phone
United KingdomOldham Phone
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • JulieIves4 Julie Ives (@JulieIves4) reported from Ashton-under-Lyne, England

    @Andyscott01 @JonJlydiatt @ThreeUK @O2 @EE @VodafoneUK Couldn’t care less if it happens with every network. With what’s going on it shouldn’t happen

  • s7e7en SThomas (@s7e7en) reported from Manchester, England

    I have been with @Vodafoneuk for nearly 20years and they do say “if it’s not broken..” but my favourite saying is “better late than never” hello @O2 (re refund service) when my phone contract is up!

  • dizzieblonde82 Joannebland (@dizzieblonde82) reported from Oldham, England

    @O2 I tried that and I got through. Couldn't fing what I needed. Tried again later on username and password incorrect even though I wrote it down. This happened a few times

  • PhilPud Phil Pudney (@PhilPud) reported from Salford, England

    @Fozzler90 @O2 I’ve had this all morning mate, ask what I need help with, then just say ‘bye’

  • Msx1234Michael michael (@Msx1234Michael) reported from Mossley, England

    @O2 The app my network says that the phone mast near me is not working does o2 know about this and when is this being sorted out

  • RJNewman96 RJ (@RJNewman96) reported from Manchester, England

    @O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??

  • Msx1234Michael michael (@Msx1234Michael) reported from Mossley, England

    @O2 I have never used desktop version

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off

  • lizzielichfield Anna Taylor (@lizzielichfield) reported from Salford, England

    @O2 Morning, I got a free subscription to @calm when upgrading which shows on my account however no instructions how to access & it’s not linking to my @calm app. Please help.

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks

  • tybsz Colin Tyborczyk (@tybsz) reported from Manchester, England

    @O2 I've been experiencing really low download speeds recently, is there a problem with the network?

  • DaveBisgrove Dave Bisgrove (@DaveBisgrove) reported from Manchester, England

    1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2

  • cakepls racHELLO! 🌹 (@cakepls) reported from Manchester, England

    @O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only

  • emilystella_ Emily (@emilystella_) reported from Salford, England

    @O2 Thanks. The problem is apparently our line is faulty and no one can come out to fix it. So it would need to be router that doesn’t need a line 👎🏽

  • twojayart Will Stevenson (@twojayart) reported from Manchester, England

    I will be leaving this network if this goes ahead @O2

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 is the 4G signal across the country still being limited due to covid?

  • Rebeckikia Rebecca Chesworth (@Rebeckikia) reported from Manchester, England

    @O2 @CrashBandicoot I tried to enter today but it won’t let me even though it’s still open today as today is the closing date :( Can you help because I’m still within the time frame of e competition?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Roxy_Ilithya Roxanne (@Roxy_Ilithya) reported

    @O2 I've just been disconnected from live chat while upgrading my sim and now I have no network. I reconnected and was cut off again due to opening hours! I need to be on network ASAP.

  • JustinBaileyart 𝐒𝐞𝐫𝐟 𝐉𝐮𝐬𝐭𝐢𝐧 𝐁𝐚𝐢𝐥𝐞𝐲 🎨 👺🐝👽🌳🚴😜 (@JustinBaileyart) reported

    Don't really appreciate being cold-called by @O2 on a Saturday afternoon and being asked who my service provider is. Kindly don't do it again and remove my number from your database. The absolute nerve.

  • Eb_Merc_Boy69 GrumpyBenovski.. (he/porkie)... (@Eb_Merc_Boy69) reported

    Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...

  • JohnScottUK John Scott (@JohnScottUK) reported

    @MartinSLewis @Ofcom I’m leaving @O2 now. If you have an account with multiple numbers and you SMS for a PAC I get a response saying they can’t do it via SMS. MyO2 chat has lengthy wait times so I’m guessing lots are jumping ship. 2 of 4 PAC codes down 2 more to go.

  • JasonBeggs1 Jason🐝 MUFC🔴🏴󠁧󠁢󠁥󠁮󠁧󠁿🦁🦁🦁🇬🇧 (@JasonBeggs1) reported

    Why is the O2 signal so **** all over the North East 🙄 @O2 #o2 #mobilesignal

  • beckieebabee_x • B e c k i e e • 🍁 (@beckieebabee_x) reported

    I’ve uploaded documents which I was not comfy doing. I had it raised, gave a complaint via the phone & email- STILL not done. So I asked to close the request because I cba & want my documents deleted - & guess what.. NOT DONE - Fobbed off & lied to AGAIN @O2 2/3

  • Thee_Joss Joss 👑 (@Thee_Joss) reported

    @O2 is your network down? Have been struggling with connectivity all day.

  • boostedminii Mini (@boostedminii) reported

    @O2 your support chat service is terrible. I didn’t reply for few seconds as I was typing and agent disconnected??

  • selyoncerry selyoncé🍉 (@selyoncerry) reported

    my venue app keeps crashing everytime i try and login to get my tickets @o2 @theo2

  • JasonBeggs1 Jason🐝 MUFC🔴🏴󠁧󠁢󠁥󠁮󠁧󠁿🦁🦁🦁🇬🇧 (@JasonBeggs1) reported

    Why is the O2 signal so **** all over the North East 🙄 @O2 #o2 #mobilesignal