O2 outages and service status in Birch Vale, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Birch Vale, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Birch Vale, England
The most recent O2 outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Phone | 1 month ago |
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Manchester
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2 months ago | |
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Manchester
|
Phone | 2 months ago |
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Manchester
|
Phone | 3 months ago |
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Manchester
|
Total Blackout | 3 months ago |
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Manchester
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3 months ago |
Community Discussion
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O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Joannebland (@dizzieblonde82) reported from Oldham, England@O2 I tried that and I got through. Couldn't fing what I needed. Tried again later on username and password incorrect even though I wrote it down. This happened a few times
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Josh Deegan (@Josh_Deegan) reported from Manchester, England@BigLouComedy @O2 100% Gonna try the general sale on Saturday. Don't hold much hope but you never know
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Kelly McKeown (@kellyvmckeown) reported from Manchester, England@laineyclements @O2 They’re appalling I’m going to cancel myself they are the worst mobile company I’ve ever dealt with they ignore you constantly cut you off leave you on hold zero customer service
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Kathryn Blennerhassett (@BlennerK) reported from Manchester, EnglandHello @O2 is there a problem with the network? My calls aren’t going through.
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Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England@O2 hi I have reason to believe that my phone number has been ‘spoofed’ can you help?
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PIE: Pursuing Individual Excellence (@pieuksocial) reported from Stockport, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Abi (@AbiClarey) reported from Stockport, England@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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Splendiferous (@Cheshirecats17) reported from Bollington, England@O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.
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Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England@o2 any idea when your advisors will be able to help ? Been waiting since last night for advice with roaming
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Rob 🇪🇺🏴 (@RJakesEU) reported from Manchester, Englandhaha, just had an (obviously scam) phone call from someone who claimed to be from @O2 … when they asked how the service was and I said it was poor, they hung up
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Liam Wright (@liam0046) reported from Ashton-under-Lyne, England@O2 your customer service is actually the worst
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James Sawday (@SawdayJames) reported from Manchester, England@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
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Paul King (Kingy) (@kingpak93) reported from Glossop, England@O2 Have changed phones and need a micro sim card. Have PAYG with credit so want to keep same number and credit I have. Ordered a sim card online a week ago and nothing has arrived. Can you help please? New phone sat unused as can’t put standard size sim card in it.
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Steve (@SteveVanDang) reported from Stockport, EnglandWelp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
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James Sawday (@SawdayJames) reported from Manchester, England@O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?
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Anthony Lawson MBE (@anthonylawson79) reported from Mottram in Longdendale, England@O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(
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~Jack 🐝 (@JMcKnighty) reported from Manchester, EnglandReally unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England@O2 is the 4G signal across the country still being limited due to covid?
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Tim O'Ryan (@tadhg50) reported from Oldham, England@O2 Yep-didn’t work and then tried via help centre- still no luck . I’ll DM the number
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Violet (@violetibeh) reported from Manchester, England@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Willlyep (@willyepp) reported@O2 how are your systems so fundamentally broken? Cannot login on the app, cannot login through the website (tried incognito mode also). Been happening for months and months - surely you must be aware of this problem? How is it taking so long to be fixed!!
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TJ (@teejwxm) reported@O2 Every one in my workplace is having issues.
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Paul Curry (@Paulc2nd) reportedJust rang @O2 to see if they are aware of the problem with their app/website when people are trying to pay. The advisor didn't seem to know & sounded reluctant to ask her colleagues if they knew. I suggested asking her colleagues who are on @o2 but she said they were busy.
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Paul Curry (@Paulc2nd) reported@BluesnJazzxx @O2 I am experiencing exactly the same but @O2 obviously can't realise there is an issue and get IT onto it. I have just had an offshore tech team ringing me about it. I hung up. It would be a lot easier to have a tech team over here with the app in front of them.
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Mitch Hirsty (@mitchhirsty) reported@BluesnJazzxx @O2 They have known about this issue for a few months now but don’t want to take responsibility and actually fix it. It’s the same on the website too. Someone seriously messed up and it would seem that O2 don’t care. They have become prawns. No backbone and full of shite
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KopiteinPoland (@KopiteinPoland) reportedI never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain
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Steeley (@djsteeley) reportedEmail from @O2 did I need satellite coverage, great if bagging munros in Scotland, or alternatively trying to get a phone signal in Kirkintilloch, Chryston, @glasgowfort or @hyatt hotel in Stratford. 📱
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john (@jhargie4) reported@o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.
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Paul Curry (@Paulc2nd) reported@BillCockaCha @O2 I am having issues with it as well. They ask the same dumb questions when it's a problem with the app.
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Craigo (@craigo171981) reported@O2 @friesneverdies If this is case o2 .. why is an employee of yours calling me.. then hanging up? Literally just now.. back to the drawing board with your customer service team!!