O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester, Glossop, Oldham and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Glossop |
||
| Manchester |
Phone | |
| Oldham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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LinkoVitch
(@Link2076) reported
from
Mossley, England
@develogue @O2 Offering me Footie is an almost guaranteed way to make me not use your service :) and I still don’t need that much data :)
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
@O2 want to pay off my devuce but cannot get through to customer servicei
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭
(@Julio_Afonso522) reported
from
Manchester, England
@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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Márcio Silva
(@mars_silva_) reported
from
Ashton-under-Lyne, England
@O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Mottram in Longdendale, England
@O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(
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Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
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Abi
(@AbiClarey) reported
from
Stockport, England
@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
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Claire 🖤
(@PerryClaire27) reported
from
Manchester, England
@O2 sort your **** signal out, £70 a month for this bullshit
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Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
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Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
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Beverly Macker
(@BeverlyMacker) reported
from
Ashton-under-Lyne, England
@O2 why does this ALWAYS happen?! On hold for 30 mins only to be cut off when you tried to put me through to customer services!! Do you realise how infuriating that is why haven’t you called me back?!
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Victor Wild
(@tinytimwild) reported
from
Oldham, England
@O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake
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lucy
(@lucyolix) reported
from
Salford, England
@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Leese 🇬🇧
(@LastMinuteLeese) reported
from
Mossley, England
@O2 It's always the same at work. Terrible service in a lot of places in Oldham.
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soph 🌞
(@sophiemaycath) reported
from
Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
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Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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⚫Kirstie
(@Kirstieyf) reported
@O2 always better if your customer support advisors don't hang up when asked a question. Unimpressed
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AMREAZ
(@AM12EAZ) reported
@O2 I know all my details, however due to o2's negligence in getting it set up when the sim card was first set up is not my fault as a sim should not be running if there is no protection for the customer.
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MD
(@M_Dos78) reported
To all @O2 customer, be aware that o2 staff are calling customer and upgrading their account without their consent and ordering them new phones. The scammers are calling from 08080020202, this is o2’s customer sales number.
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Adam Mathews
(@ajmathews89) reported
@O2 how is the waiting times on the phone 45 mins and you have nobody available on live chat or the chat on the app 😩 Unless everybody is having the same problem as me. Joke that 😳
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Chloanch
(@Chloanch1) reported
@O2 can anybody actually reply to my DM and help. If not I will be closing all my accounts by the end of the day. I’m so fed up
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Robert
(@Rocontop) reported
Are @VodafoneUK blocking my new iPhone contract to try to force me to upgrade my current contract instead? This would be far more expensive for me. Hey @O2 you might be getting a new customer because of this 👍🏻
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Winter Soldiers Bae
(@flavouroftheevi) reported
@O2 I've dm'd, I understand your service is very busy today but is there any chance of someone getting back to me? I can't get through on the phone, no response via email and very busy chat service! thank you!!
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Simon Bates
(@Simon_Bates_) reported
from
Bethersden, England
@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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Natasha Eustace
(@Tasheeust) reported
@O2 want everyone know how shocking your customer service is & your signal! 5th person on the phone now because signal is so bad their end! How do I resolve the problem of u over charging me every month if your advisors can’t hear me!!!! 3rd call to resolve it and still not done!
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Chloanch
(@Chloanch1) reported
@O2 any other ways to get a complaint through than the phone number? Everyone is useless