O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester, Glossop, Oldham, Stockport and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Phone | |
| Glossop |
||
| Manchester |
Phone | |
| Oldham |
Phone | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Sue McGranaghan
(@suemcgran) reported
from
Manchester, England
@oneladyshow @O2 That’s true - friends I have who are on other networks don’t have this problem so not sure it’s because it’s busy x
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Alison
(@Alisonexcop) reported
from
Oldham, England
O2 @O2 Worst customer service! First you overcharged me, then 5 days in and still no call back for resolution. #badcustomerservice #O2
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Donna
(@dondon_w) reported
from
Oldham, England
@O2 was meant to swap my number over to you guys from 3 network but you haven't!!! So that means I'm still running two phone contracts! My 3 contract ended on monday!! They wont cancel my contract until the number swap is done !! Please help!
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Rachael Ruby 🦄
(@HeyThereItsMoon) reported
from
Manchester, England
@O2 is there an issue with data in the Manchester area I cant send any messages over data 😥😥😥
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 not good I’ve been a customer for years rang to upgrade and to see if you can match a competitors offer and you can’t looks like I’ll be leaving #o2 #letdown #customersnotvalued
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👿🎃👻Elaine Fitzpatrick👻 🎃😈
(@bluemoo17) reported
from
Manchester, England
@O2 my code will.not copy! Help
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Elizabeth Kellett
(@lizkellettuk) reported
from
Wilmslow, England
@O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.
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{{{Tim}}}
(@TimPartridge2) reported
from
Manchester, England
@O2 please cancel contract for my number. That’s you notified.
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Lucy Metcalf
(@lucemets) reported
from
Salford, England
@o2 Do NOT use #o2recycle it’s an absolute CON! I sent my perfect condition iPhone 7 to them on an offer of £115, only to recieve a revised offer today of £57 because they claim the screen is now cracked. It’s not their problem though apparently, I should speak to Royal Mail...
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Alison
(@Alisonexcop) reported
from
Oldham, England
Oh the irony of asking me the issue and then not responding to my feedback! @O2 5 days and counting! #badcustomerservice
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A Sid
(@asid21) reported
from
Salford, England
@O2 why does your network never work. Can't wait to get back to @EE
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Donna
(@dondon_w) reported
from
Oldham, England
@craigrookleeds @O2 Well I'm on 3 and my contract ends tomorrow. I got another phone the other day on 02 but when I put the sim in I've got no network lol. I've asked to swap my number to 02 so I'll see if I get a network tomorrow
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KK-J
(@KhrysKJ) reported
from
Ashton-under-Lyne, England
@O2 yet another upgrade blunder!! Went to the trafford centre store asked about phone comparisons, the advisor had no idea.. Asked about the contract "above my pay grade mate" seems all she wanted to do was sell me a watch.. Very poor!!!
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Ismail Mutlib
(@Ismailelnino) reported
from
Stockport, England
@goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g
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Donna
(@dondon_w) reported
from
Manchester, England
@craigrookleeds @O2 I need my network because this contract ends tomorrow ffs
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Gary Leeson
(@gazmax01) reported
from
Stockport, England
I feel like throwing my iPhone and Apple Watch out the ******* window 6 weeks my problem has been going on and all you tell me is I will have another update in a week and proceed to tell me you rang me yesterday liesssssss sort it or I am moving Vodafone @O2
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Natalie Johns
(@natalie_19851) reported
from
Salford, England
@O2 You need to fix the problem on your site because I can’t purchase the Samsung Galaxy Buds on offer with the @O2PriorityUK offer 😡😡
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.
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Caolán Colton
(@Caolan1987) reported
from
Manchester, England
******* sick of @EE and their pathetic signal. I pay FAR too much for this shit service. Contract up in January...@O2 talk to me....
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Matt
(@Hoiskiez) reported
from
Salford, England
@MikAlexH @Chris_Stroud @O2 Yep totally agree! Can never get online in Manchester City centre even when it says I have 4G signal ... annoying!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@bu88yth33lf) reported
@O2 not bad - prices increasing and customer service deteriorating - a 45 minute wait is too long.
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Alex
(@nomdecuisine) reported
Amusingly, when I called @O2 to report the fraud attempt, the call centre 'droid was interested only in checking that my account hadn't been compromised, and was entirely uninterested in taking details of the fraud attempt to correlate against the network equipment's audit logs.
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CHI.
(@msubani__) reported
@o2 do you people actually work over there? I’m not even tweeting for a response. I just want publicly declare how useless and wotless this company is when it comes to customer service and urgent matters. I would’ve been stranded today if not for public transport wi-fi.
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Chelsea Woods
(@chelsea_woodss) reported
Honestly think 02 has the worst customer service team I’ve ever dealt with. Trying to deal with such a small issue over the phone turns into a 2 hour call getting passed around to over 12 people….and then they hang up!! Lord give me strength, glad I’m changing over @o2 @TheO2
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Samantha Davenport
(@Aidansmum14) reported
@O2 I cannot get any answer at all about an order I’ve placed, phone is released today and I’ve had no update other than an email saying it’s on its way and that’s it. No courier details, no nothing. I cannot get through to anyone to talk about the issue either.
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Phil Cook
(@photophilcook) reported
@Ross_Lafferty @virginmedia @O2 Same problem this morning, no reply from anyone.
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Kayoprice
(@Kayoprice3) reported
@O2 After all, my phone never been connected to mobile network in Spain. It was a terrible experience. What is the reason do you think? I don’t want the same thing happen again!
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Dawgus
(@Dawgus1) reported
@O2 I can't DM you. Twitter wants me to verify my mobile number, which I can't do as I can't receive text messages because I've had no signal for 5 months!
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Sam Featherstone
(@samfed01) reported
@o2 my monthly device plan is all paid up am I now able to cancel my contract? If so how would I do it without spending hours waiting for customer service?
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Sarah
(@Kensington18) reported
@O2 shocking service - despite your customer service advisors saying they will ring back in an hour still sat here waiting 4 hours later still waiting! Still no access to phone - how difficult is it to unblock an account/SIM