O2

O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Birch Vale, Derbyshire, England 12/11/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birch Vale, Derbyshire, England

The most recent O2 outage reports came from the following cities: Manchester, Glossop, Oldham and Stockport.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomGlossop E-mail
United KingdomManchester Phone
United KingdomOldham Phone

Community Discussion

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O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • Hoiskiez Matt (@Hoiskiez) reported from Ashton-under-Lyne, England

    @Chris_Stroud @O2 Oh god please don’t start me on this!! I’m glad it’s not just me that has issues! It is totally shocking & they never have an answer on how and when they are going to make it work! Terrible! I call them #NO2

  • bsdesigned Brent Starling (BS) (@bsdesigned) reported from Manchester, England

    @O2 Constant drop out in the centre of Manchester due to congestion. Got told by a representative that: After speaking with our Network Service Team, the level of service you’re receiving is the expected level within that area. And it's part of T's and C's.. So tough luck.

  • franclayton58 Fran Clayton (@franclayton58) reported from Cheadle Hulme, England

    @O2 incompetent at sorting out a query despite our attempts#gdpr issue set up more than one direct debit without authority

  • JennaHorridge_x Jenna Horridge ☮ (@JennaHorridge_x) reported from Manchester, England

    Why is the signal for @O2 in @manairport shocking & has been for days! 😠

  • pammie02 Pam Nunn (@pammie02) reported from Manchester, England

    @O2 How is the quickest ans easiest way to make a complaint!! 😡

  • TrickyLad Richard Kirkham (@TrickyLad) reported from Manchester, England

    just seen there’s something called #O2Surprise, been with @O2 and their previous incarnations since 2003 and all I’ve ever had is sh*tty reception and bad service, or is that the surprise 🤔

  • _chris_a Chris (@_chris_a) reported from Manchester, England

    As if the network congestion issues in many parts of the country weren't bad enough @O2 have excelled themselves with dire customer service agents. I'm named on my husband's account but one agent shouted at me you only deal with the account holder and then hung up.

  • cazatmacs Carol Johnson 🐝 (@cazatmacs) reported from Middleton, England

    @Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK

  • adele_1983 •d e l• (@adele_1983) reported from Manchester, England

    @carleyjones1 @O2 No! I never use all my data or minutes. The bill for May- which comes out on 11th June, was only £38 something. I checked the app and I’m up to date. There is no reason to take such a large amount. I can’t even talk after having my tonsils out, it’s a pain in the arse x

  • adele_1983 •d e l• (@adele_1983) reported from Manchester, England

    @EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.

  • bolgamy sarcastic bastard (@bolgamy) reported from Manchester, England

    For months I have been complaining about @O2 network. Central Manchester, Bolton Town Centre, Liverpool Town Centre, Edinburgh, Glasgow, etc... I pay over £300 for that privilege. And now you want to reducing the customer loyalty discount...this customer won’t be loyal!!

  • thejimirving Jim Irving (@thejimirving) reported from Manchester, England

    Oh, of course, I’m in the middle of a major city, it makes sense that my @O2 service would be completely useless.

  • yannickmcosta Yannick McCabe-Costa (@yannickmcosta) reported from Stockport, England

    @NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.

  • cicismith81 Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    Message to @O2 There is NO need for any CSA to hang up on me because I corrected you. I’m now having to pay extra money because a CSA ****** up. And you won’t do a damm thing about it.

  • MDOG_Manchester Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @hellofawaytodie @O2 There’s a mast down though

  • kml1959 Kevin Lewis (@kml1959) reported from Stockport, England

    You just have to love @O2 one of the most grasping dishonest companies on the planet...they overcharge my business by £80. (their own error) .never apologise but expect you to pay the bill in full and then wait for a credit...what a joke outfit, cancelling all contracts Monday

  • oneladyshow Charlie (@oneladyshow) reported from Manchester, England

    @O2 I have asked you guys to sort it repeatedly and it’s never fixed. Your advice was ‘use 3g’ but even that doesn’t work. :( I have been with you guys for 14 years and im disappointed you haven’t fixed my problem

  • Rocinante_797 rocinante (@Rocinante_797) reported from Macclesfield, England

    @thameswater yet again your website on my phone is dreadful.trying to submit my final meter reading but it’s not having it. @SSE @VodafoneUK @O2 @BritishGas have no issues but yours is diabolical.

  • Hoiskiez Matt (@Hoiskiez) reported from Ashton-under-Lyne, England

    @Chris_Stroud @O2 I really don’t blame you! I’ll be doing the same! Always had problems with o2 in Manchester ... I have no idea why!

  • JonNutten Jon Nutten (@JonNutten) reported from Salford, England

    @O2 Not what your customer service staff offered. 😕 typical of @o2businessuk

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JeMac999 Jenna MacDonald (@JeMac999) reported

    @O2 Hello, Husband bought a new phone with an O2 contract, received today. We requested his number to ported but it was not actioned. Where the link is to re-request the Porting? Can't get through to Customer services.

  • zoesagrott TR€ACL€ :) (@zoesagrott) reported

    @O2 how come I've suddenly got no signal but my daughter is on the same network and hers is fine? No calls, texts, data nothing

  • zoesagrott TR€ACL€ :) (@zoesagrott) reported

    @O2 I need to know what's going on, I have medical issues and without my phone working I could be in trouble.

  • PhilBal90589570 Phil Ball (@PhilBal90589570) reported

    @O2 you need get your staff back into work. This pretending to work from home is not working. 3 times you have hung up on me after fighting through that stupid automated system. #noidontwanttotalkaboutmybloodybill

  • richa_michael Michael Robert Richa (@richa_michael) reported

    @O2 I think all 02 customers should en masse suspend there payments until 02 get their act together 6 months I've been arguing with them to give me the service I pay for and need due to ill health and I'm being fobbed off and from what I've seen I'm not the only one

  • JeMac999 Jenna MacDonald (@JeMac999) reported

    @O2 Husband bought a new phone with an O2 contract, received today.  Port requested and a PAC number given, no transfer date. Can you tell me where the link is to re-request the Porting?  Can't get through to Customer services x 2 for over 1 hour each time.

  • richa_michael Michael Robert Richa (@richa_michael) reported

    @O2 @becky_snellin How long is it going to take you to sort the problems that this company has got compensation to all your customers and a mass exodus from you is another problem your going to have to deal with. Breach of contract let's see what happens

  • Niki_Mack Niki Mack (@Niki_Mack) reported

    @O2 I am unable to update details in my account. I can login on A browser but somehow you have the wrong email address and mobile number registered, so I can't receive verifications to update my details. Because my email is somehow wrong I can't login on the app.

  • laaur3nxox Lauren ✨ (@laaur3nxox) reported

    @O2 your data service is so unbelievably SHITE like it’s not even funny how bad it is?

  • DannyDooney Danny Dooney (@DannyDooney) reported

    @O2 Your helpline has had me waiting 2 hours after one of your agents scammed me earlier this morning offering a discount but has not done this but purchased an I phone via my account instead! Appalling customer service, complete joke.