O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Oldham, Manchester, Salford and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
 Oldham |
Phone | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose
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Leese 🇬🇧
(@LastMinuteLeese) reported
from
Mossley, England
@O2 It's always the same at work. Terrible service in a lot of places in Oldham.
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom
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Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
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Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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lucy
(@lucyolix) reported
from
Salford, England
@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭
(@Julio_Afonso522) reported
from
Manchester, England
@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
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Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
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Márcio Silva
(@mars_silva_) reported
from
Ashton-under-Lyne, England
@O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet
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Victor Wild
(@tinytimwild) reported
from
Oldham, England
@O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake
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Abi
(@AbiClarey) reported
from
Stockport, England
@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
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Claire 🖤
(@PerryClaire27) reported
from
Manchester, England
@O2 sort your **** signal out, £70 a month for this bullshit
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USMΛN HUSSΛIN
(@mrusmanhussain) reported
from
Manchester, England
Pathetic service at @O2 moving networks over 20 years
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
@O2 want to pay off my devuce but cannot get through to customer servicei
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Miss C-W
(@miss_scw) reported
from
Ashton-under-Lyne, England
@O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃
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Kathryn Blennerhassett
(@BlennerK) reported
from
Manchester, England
Hello @O2 is there a problem with the network? My calls aren’t going through.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Callaghan
(@rachycheree) reported
@O2 have sold an absolute dream with this iphone 12 pro crap! Never known a camera so bad in my life and now i can’t get hold of no one to be able to change my phone before the close date 🙄
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Rob Taylor
(@RobTayl88392299) reported
@ThreeUK @O2 @VodafoneUK No signal in CV32 6NT from ANY network!! Please sort this problem out, I can’t make a phone call on my mobile let alone get any internet. Really poor service from ALL networks. I am with Three but will move to another network if this problem is sorted
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Richard Moore
(@CommunicatMind) reported
@O2 I don't doubt that 02 staff have tried to help, but I've spent close to 12 hours on the phone trying to give you about a £1,000 - and you haven't found a way to make that work. I'm fed up.
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j r
(@_j0shuax) reported
.@O2 I would just sort it out through web chat if that was even available-I’ve been trying to get connected but always says the service is not available. Was great to wait in a queue for 45 mins for someone to answer the phone just to say she’s actually finishing and to call back
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Arthur Curry
(@aquaman4002) reported
@O2 @dthecosplayer Why is Pay Monthly worse than PAYG? For Xperia L4 Pay Monthly 12 month contract is £28 per month = £336 £13 device * 12 = £156 £15 tariff * 12 = £180 5GB PAYG 12 months is £240 (£96 cheaper) £120 device £10 PAYG * 12 months = £120 6GB No incentive to be loyal customer? @O2
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shannon
(@ShannonLucyyy) reported
@O2 help me pls
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Victoria Barns
(@vicster28) reported
@O2 is there a reason that I am paying my phone bill and yet since before Christmas my signal cuts out and I get told on your website there’s an issue with a mast. A month is long enough to fix a mast. So please tell me how it’s fair that I’m paying for a service & not getting it
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Richard Moore
(@CommunicatMind) reported
@O2 Hi. The original plan no longer seems possible. I've been told to call back tomorrow, to see if a different plan might work. Instead, I'm looking into buying an unlocked phone from elsewhere and letting my 02 contract run down.
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Shan
(@shanpeachx) reported
@O2 I DM you with a problem, when do I get a response???
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Dee Kelly
(@therealdeekelly) reported
@O2 pls pls pls day 3 no service on both o2 phones - missing important work calls and messages - that poor engineer still cant be up that mast surely