O2 Outage Report in Birch Vale, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birch Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Birch Vale, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester, Glossop, Oldham and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Glossop |
||
| Manchester |
Phone | |
| Oldham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Birch Vale, England
Latest outage, problems and issue reports in Birch Vale and nearby locations:
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rocinante
(@Rocinante_797) reported
from
Macclesfield, England
@thameswater yet again your website on my phone is dreadful.trying to submit my final meter reading but it’s not having it. @SSE @VodafoneUK @O2 @BritishGas have no issues but yours is diabolical.
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Chris
(@_chris_a) reported
from
Manchester, England
As if the network congestion issues in many parts of the country weren't bad enough @O2 have excelled themselves with dire customer service agents. I'm named on my husband's account but one agent shouted at me you only deal with the account holder and then hung up.
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•d e l•
(@adele_1983) reported
from
Manchester, England
@carleyjones1 @O2 No! I never use all my data or minutes. The bill for May- which comes out on 11th June, was only £38 something. I checked the app and I’m up to date. There is no reason to take such a large amount. I can’t even talk after having my tonsils out, it’s a pain in the arse x
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Kevin Lewis
(@kml1959) reported
from
Stockport, England
You just have to love @O2 one of the most grasping dishonest companies on the planet...they overcharge my business by £80. (their own error) .never apologise but expect you to pay the bill in full and then wait for a credit...what a joke outfit, cancelling all contracts Monday
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Yannick McCabe-Costa
(@yannickmcosta) reported
from
Stockport, England
@NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.
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•d e l•
(@adele_1983) reported
from
Manchester, England
@EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@O2 @o2 You don’t want to help enough unfortunately! Started off well, then ended up worse than the telephone customer services! Hope no one needs a refund anytime soon, if you do, good luck with that!
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Matt
(@Hoiskiez) reported
from
Ashton-under-Lyne, England
@Chris_Stroud @O2 I really don’t blame you! I’ll be doing the same! Always had problems with o2 in Manchester ... I have no idea why!
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Richard Kirkham
(@TrickyLad) reported
from
Manchester, England
just seen there’s something called #O2Surprise, been with @O2 and their previous incarnations since 2003 and all I’ve ever had is sh*tty reception and bad service, or is that the surprise 🤔
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Charlie
(@oneladyshow) reported
from
Manchester, England
@O2 I have asked you guys to sort it repeatedly and it’s never fixed. Your advice was ‘use 3g’ but even that doesn’t work. :( I have been with you guys for 14 years and im disappointed you haven’t fixed my problem
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Pam Nunn
(@pammie02) reported
from
Manchester, England
@O2 How is the quickest ans easiest way to make a complaint!! 😡
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Matt
(@Hoiskiez) reported
from
Ashton-under-Lyne, England
@Chris_Stroud @O2 Oh god please don’t start me on this!! I’m glad it’s not just me that has issues! It is totally shocking & they never have an answer on how and when they are going to make it work! Terrible! I call them #NO2
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Manchester Dining Offers
(@MDOG_Manchester) reported
from
Manchester, England
@hellofawaytodie @O2 There’s a mast down though
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Jordan Tui Lolahea
(@jordanbuckley92) reported
from
Manchester, England
Sick of never getting service with @o2 didn’t move to these to deal with this shite daily!! Pissed off
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Fran Clayton
(@franclayton58) reported
from
Cheadle Hulme, England
@O2 incompetent at sorting out a query despite our attempts#gdpr issue set up more than one direct debit without authority
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2
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Jenna Horridge ☮
(@JennaHorridge_x) reported
from
Manchester, England
Why is the signal for @O2 in @manairport shocking & has been for days! 😠
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Jim Irving
(@thejimirving) reported
from
Manchester, England
Oh, of course, I’m in the middle of a major city, it makes sense that my @O2 service would be completely useless.
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Jon Nutten
(@JonNutten) reported
from
Salford, England
@O2 Not what your customer service staff offered. 😕 typical of @o2businessuk
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sarcastic bastard
(@bolgamy) reported
from
Manchester, England
For months I have been complaining about @O2 network. Central Manchester, Bolton Town Centre, Liverpool Town Centre, Edinburgh, Glasgow, etc... I pay over £300 for that privilege. And now you want to reducing the customer loyalty discount...this customer won’t be loyal!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Frank
(@FrnkThHmnBy) reported
@O2 I was on hold for 30+ mins. Hung up and tried again, this time asked for an upgrade, magically someone answers straight away. Do you just hope people will get bored and endure the terrible signal and customer service for a few more years?
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Joseph Bonthuys
(@joebonthuys) reported
@O2 I returned some AirPods back in March and am still waiting for the money to be refunded. Countless phone calls later and still without a penny. Customer service assure me they’ll sort it out & money will be with me and I’ve lost all confidence in getting it back now. Had enough!
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makul malik
(@makul1) reported
@R0J101 @O2 Which network u suggest then .i just moved Here
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Dave MJ
(@DaveMJo1) reported
My wife (stage 4 cancer) and I, have just received a section 87 default notice from @O2 for a phone they could not supply, we never received and about which they have been informed on 8 occasions. O2 have acknowledge all of this but still they persist. 1/3
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Suzanne Horner
(@SuzCEO) reported
@O2 So, is the point of a DM to allow you to investigate my issue or is it merely to stop people highlighting the failures of O2 on social media 🤔#question
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Timothy Murphy
(@tjwmurphy) reported
@O2 I’ve had 4G with you since it was introduced. Obviously it will regularly drop through normal use depending on available signal. Until two weeks ago this notification has never come up and it specifically says O2 has turned it off. It’s not normal.
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Ashley Ives
(@AshleyIves6) reported
@O2 how I’m i suppose to get in contact with customer services when you’ve blocked my phone fuming Plus net work!!!!
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Serena Kaur Mann 😈🇬🇧🇮🇳 (No DM'S)
(@SerenaMann69) reported
@O2 I cannot make calls or texts. It doesn't work wherever I seem to go. Your online customer service team are useless and don't seem to get this. I cannot call or text to obtain a simple PAC code and they/you won't generate one for me?????
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Serena Kaur Mann 😈🇬🇧🇮🇳 (No DM'S)
(@SerenaMann69) reported
@O2 Just joined you. Haven't had signal for a single minute since joining. Customer services hung up 4 times after being on hold for over 2 hours total. Can't obtain a simple PAC code to leave you...luckily still within cooling period. Feel sorry for your contracted customers!