O2 Outage Report in Birch Vale, Derbyshire, England

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Birch Vale, England

The most recent O2 outage reports came from the following cities: Manchester, Oldham, and Stockport.

City	Problem Type	Report Time
Manchester	Total Blackout	1 day ago
Manchester	Phone	8 days ago
Manchester	Phone	9 days ago
Manchester	Phone	14 days ago
Oldham	Phone	17 days ago
Manchester	Phone	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

• 
  Alison (@Alisonexcop) reported 1 minute ago from Oldham, England

  Oh the irony of asking me the issue and then not responding to my feedback! @O2 5 days and counting! #badcustomerservice

• 
  Jim Irving (@thejimirving) reported 3 minutes ago from Manchester, England

  Oh, of course, I’m in the middle of a major city, it makes sense that my @O2 service would be completely useless.

• 
  Fran Clayton (@franclayton58) reported 6 minutes ago from Cheadle Hulme, England

  @O2 incompetent at sorting out a query despite our attempts#gdpr issue set up more than one direct debit without authority

• 
  •d e l• (@adele_1983) reported 10 minutes ago from Manchester, England

  @carleyjones1 @O2 No! I never use all my data or minutes. The bill for May- which comes out on 11th June, was only £38 something. I checked the app and I’m up to date. There is no reason to take such a large amount. I can’t even talk after having my tonsils out, it’s a pain in the arse x

• 
  Jenna Horridge ☮ (@JennaHorridge_x) reported 10 minutes ago from Manchester, England

  Why is the signal for @O2 in @manairport shocking & has been for days! 😠

• 
  Kevin Lewis (@kml1959) reported 10 minutes ago from Stockport, England

  You just have to love @O2 one of the most grasping dishonest companies on the planet...they overcharge my business by £80. (their own error) .never apologise but expect you to pay the bill in full and then wait for a credit...what a joke outfit, cancelling all contracts Monday

• 
  Pam Nunn (@pammie02) reported 14 minutes ago from Manchester, England

  @O2 How is the quickest ans easiest way to make a complaint!! 😡

• 
  Matt (@Hoiskiez) reported 18 minutes ago from Ashton-under-Lyne, England

  @Chris_Stroud @O2 I really don’t blame you! I’ll be doing the same! Always had problems with o2 in Manchester ... I have no idea why!

• 
  Yannick McCabe-Costa (@yannickmcosta) reported 21 minutes ago from Stockport, England

  @NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.

• 
  Alison (@Alisonexcop) reported 21 minutes ago from Oldham, England

  O2 @O2 Worst customer service! First you overcharged me, then 5 days in and still no call back for resolution. #badcustomerservice #O2

• 
  Ismail Mutlib (@Ismailelnino) reported 23 minutes ago from Stockport, England

  @goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g

• 
  Charlie (@oneladyshow) reported 24 minutes ago from Manchester, England

  @O2 I have asked you guys to sort it repeatedly and it’s never fixed. Your advice was ‘use 3g’ but even that doesn’t work. :( I have been with you guys for 14 years and im disappointed you haven’t fixed my problem

• 
  Careen 'Cici' Smith (@cicismith81) reported 30 minutes ago from Manchester, England

  Message to @O2 There is NO need for any CSA to hang up on me because I corrected you. I’m now having to pay extra money because a CSA ****** up. And you won’t do a damm thing about it.

• 
  Richard Kirkham (@TrickyLad) reported 37 minutes ago from Manchester, England

  just seen there’s something called #O2Surprise, been with @O2 and their previous incarnations since 2003 and all I’ve ever had is sh*tty reception and bad service, or is that the surprise 🤔

• 
  •d e l• (@adele_1983) reported 37 minutes ago from Manchester, England

  @EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.

• 
  Carol Johnson 🐝 (@cazatmacs) reported 47 minutes ago from Middleton, England

  @Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK

• 
  sarcastic bastard (@bolgamy) reported 47 minutes ago from Manchester, England

  For months I have been complaining about @O2 network. Central Manchester, Bolton Town Centre, Liverpool Town Centre, Edinburgh, Glasgow, etc... I pay over £300 for that privilege. And now you want to reducing the customer loyalty discount...this customer won’t be loyal!!

• 
  Matt (@Hoiskiez) reported 50 minutes ago from Ashton-under-Lyne, England

  @Chris_Stroud @O2 Oh god please don’t start me on this!! I’m glad it’s not just me that has issues! It is totally shocking & they never have an answer on how and when they are going to make it work! Terrible! I call them #NO2

• 
  Chris (@_chris_a) reported 60 minutes ago from Manchester, England

  As if the network congestion issues in many parts of the country weren't bad enough @O2 have excelled themselves with dire customer service agents. I'm named on my husband's account but one agent shouted at me you only deal with the account holder and then hung up.

• 
  Brent Starling (BS) (@bsdesigned) reported 60 minutes ago from Manchester, England

  @O2 Constant drop out in the centre of Manchester due to congestion. Got told by a representative that: After speaking with our Network Service Team, the level of service you’re receiving is the expected level within that area. And it's part of T's and C's.. So tough luck.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  You planned this (@_i4ani) reported 31 seconds ago

  @connordoner @O2 I have just been on the phone to O2. They have told me that message should not be there. I have been out of the area where the mast is working and still no service.

• 
  Donna Webster (@iamdonnawebster) reported 9 minutes ago

  @O2 The service in my area M28 has been down for a couple of weeks now. Can you please advise when the mast will be fixed.

• 
  Helen Waring (@nellw) reported 9 minutes ago

  @O2 less than fab customer service-hour and 6 (so far) customer service agents to cancel a SIM I don’t want (in the 14 day cooling off period).Highlight:”Let me just read my notes to see what to do…(several minutes later/hold music)oh hang on, someone else will have to do it!”

• 
  Dale Roy (@Dale_Roy) reported 10 minutes ago

  @O2 Hello! Started charging me for a phone I have not yet received or been told when to expect the new phone. Have tried to call customer care but impossible to get through. Help please, I would like to cancel the phone completely. Have been terrible to deal with since I changed.

• 
  bobby Terry Scrooowed it Up (@HMcGBobbyTerry) reported 11 minutes ago

  Is there any reason why despite having full signal, I’ve not been able to load a website @O2? Why so terrible?

• 
  WORST OF BRIGHTON (@WorstOfBrighton) reported 14 minutes ago

  @o2 Still waiting for an answer! Could o2 customers please retweet: Whats the customer complaints email address? Don't worry canceling the CONtrack.

• 
  Tribe Theatre (@TribeTheatre) reported 18 minutes ago

  @O2 I’ve been having trouble with my network since November 2021. I’ve been into store twice, phoned 20+ times and tried your my o2 support and I haven’t once received any help except getting 3 new sims in the post, which clearly isn’t the problem. How do I terminate a contract?

• 
  G Eiselt (@sheoirse) reported 18 minutes ago

  @O2 Hi, for some reason when I'm logging into MyO2 app I'm getting only password change page. The same on your website. Sometimes when I login online I manage to get into account details. I'm not able to make a payment or manage account. Can you fix this?

• 
  Phil Wright (@transparenceweb) reported 18 minutes ago

  @O2 Help! Im trying to unlock a SIM on a new phone. I have 2 options, text or online through swapmysim – which sends a security text. The sun is inactive so I can neither send nor receive texts.

• 
  Rachel O’Reilly (@Rachel_O_London) reported 24 minutes ago

  @O2 can’t make or receive calls in E3 because of mast maintenance. Customer service says this will be ongoing until the 14th. Surely that can’t be right??