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O2

O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Birch Vale, England

The most recent O2 outage reports came from the following cities: Manchester, Oldham, and Stockport.

CityProblem TypeReport Time
Manchester Total Blackout 6 days ago
Manchester Phone 13 days ago
Manchester Phone 14 days ago
Manchester Phone 19 days ago
Oldham Phone 22 days ago
Manchester Phone 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • Caolan1987
    Caolán Colton (@Caolan1987) reported from Manchester, England

    ******* sick of @EE and their pathetic signal. I pay FAR too much for this shit service. Contract up in January...@O2 talk to me....

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 not good I’ve been a customer for years rang to upgrade and to see if you can match a competitors offer and you can’t looks like I’ll be leaving #o2 #letdown #customersnotvalued

  • Alisonexcop
    Alison (@Alisonexcop) reported from Oldham, England

    O2 @O2 Worst customer service! First you overcharged me, then 5 days in and still no call back for resolution. #badcustomerservice #O2

  • Ismailelnino
    Ismail Mutlib (@Ismailelnino) reported from Stockport, England

    @goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g

  • JennaHorridge_x
    Jenna Horridge ☮ (@JennaHorridge_x) reported from Manchester, England

    Why is the signal for @O2 in @manairport shocking & has been for days! 😠

  • cazatmacs
    Carol Johnson 🐝 (@cazatmacs) reported from Middleton, England

    @Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK

  • suemcgran
    Sue McGranaghan (@suemcgran) reported from Manchester, England

    @oneladyshow @O2 That’s true - friends I have who are on other networks don’t have this problem so not sure it’s because it’s busy x

  • kml1959
    Kevin Lewis (@kml1959) reported from Stockport, England

    You just have to love @O2 one of the most grasping dishonest companies on the planet...they overcharge my business by £80. (their own error) .never apologise but expect you to pay the bill in full and then wait for a credit...what a joke outfit, cancelling all contracts Monday

  • bluemoo17
    👿🎃👻Elaine Fitzpatrick👻 🎃😈 (@bluemoo17) reported from Manchester, England

    @O2 my code will.not copy! Help

  • dondon_w
    Donna (@dondon_w) reported from Oldham, England

    @craigrookleeds @O2 Well I'm on 3 and my contract ends tomorrow. I got another phone the other day on 02 but when I put the sim in I've got no network lol. I've asked to swap my number to 02 so I'll see if I get a network tomorrow

  • TrickyLad
    Richard Kirkham (@TrickyLad) reported from Manchester, England

    just seen there’s something called #O2Surprise, been with @O2 and their previous incarnations since 2003 and all I’ve ever had is sh*tty reception and bad service, or is that the surprise 🤔

  • dondon_w
    Donna (@dondon_w) reported from Manchester, England

    @craigrookleeds @O2 I need my network because this contract ends tomorrow ffs

  • shuttsi77
    Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.

  • HeyThereItsMoon
    Rachael Ruby 🦄 (@HeyThereItsMoon) reported from Manchester, England

    @O2 is there an issue with data in the Manchester area I cant send any messages over data 😥😥😥

  • dondon_w
    Donna (@dondon_w) reported from Oldham, England

    @O2 was meant to swap my number over to you guys from 3 network but you haven't!!! So that means I'm still running two phone contracts! My 3 contract ended on monday!! They wont cancel my contract until the number swap is done !! Please help!

  • cicismith81
    Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    Message to @O2 There is NO need for any CSA to hang up on me because I corrected you. I’m now having to pay extra money because a CSA ****** up. And you won’t do a damm thing about it.

  • bolgamy
    sarcastic bastard (@bolgamy) reported from Manchester, England

    For months I have been complaining about @O2 network. Central Manchester, Bolton Town Centre, Liverpool Town Centre, Edinburgh, Glasgow, etc... I pay over £300 for that privilege. And now you want to reducing the customer loyalty discount...this customer won’t be loyal!!

  • adele_1983
    •d e l• (@adele_1983) reported from Manchester, England

    @EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.

  • Alisonexcop
    Alison (@Alisonexcop) reported from Oldham, England

    Oh the irony of asking me the issue and then not responding to my feedback! @O2 5 days and counting! #badcustomerservice

  • bsdesigned
    Brent Starling (BS) (@bsdesigned) reported from Manchester, England

    @O2 Constant drop out in the centre of Manchester due to congestion. Got told by a representative that: After speaking with our Network Service Team, the level of service you’re receiving is the expected level within that area. And it's part of T's and C's.. So tough luck.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GekstacyMusic
    ɢᴇᴋꜱᴛᴀᴄʏ (@GekstacyMusic) reported

    @Ma77Austin @ThreeUK @O2 Wait they HAD a discount? I’ve been with three for 5 years and I never knew that??🙄

  • rjp1092
    RJP (@rjp1092) reported

    I have been with @O2 my entire mobile phone life, but the crap they’ve pulled this last month is disgusting. They RANG me offering £16 a month deal for 2 years. Accepted. Turns out that’s the before VAT price and it’s only the first month it’s valid for. None of this info in T&Cs

  • jensneddys
    Jennie Stickland (@jensneddys) reported

    @O2 your customer service is terrible , I have been waiting for two days for you to sort out your error. 2 days with no work phone !! No communication and when I do ring I just get told to wait for 24hrs. Even though it’s been 48 now !!

  • jack_day1992
    Jack Day (@jack_day1992) reported

    @O2 please can someone explain why your still sending me letters over apparently owing you £15, really not happy I clearly haven’t been listen too been a customer for 19years and this is how you treat me 😡 I am never using O2 ever again after my contract is up

  • joeburgermusic
    burger moretti (@joeburgermusic) reported

    @O2 I work all over and it’s pretty much every postcode I go in. My Pal is EE and he’s always got signal and at least 4G when I dont get anything. Pointless.

  • C0nn0R_25
    🇮🇪 (@C0nn0R_25) reported

    @O2 I’ve just set up a new contract, but before I could be transferred back to customer service, the number cut out and now I can’t get through to anyone. Please help.

  • optimismsflames
    Number 6 (@optimismsflames) reported

    @O2 @KemiBadenoch …or waiting for ‘permission from a landlord to enter a site’ which has undergone planned maintenance throughout the year without access issues. Still no date for work to be started or completed for our community. Still paying our bills for no service.

  • LukeHed38540176
    Luke Hedges (@LukeHed38540176) reported

    @O2 why is your signal so horrific in the Torbay area…this is effecting my business as calls constantly cut out!!!

  • jensneddys
    Jennie Stickland (@jensneddys) reported

    @O2 your customer service is terrible , I have been waiting for two days for you to sort out your error. 2 days with no work phone !! No communication and when I do ring I just get told to wait for 24hrs. Even though it’s been 48 now !!

  • xkursteelouisex
    Kirsty Kilmurry-Arthur (@xkursteelouisex) reported

    @O2 really frustrated trying to any help on customer service. It says my network connectivity is fine but no one can hear me when I call them! This is ridiculous it’s 2022!