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O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Birch Vale, England

The most recent O2 outage reports came from the following cities: Manchester, Oldham, and Stockport.

CityProblem TypeReport Time
Manchester Total Blackout 5 days ago
Manchester Phone 11 days ago
Manchester Phone 13 days ago
Manchester Phone 17 days ago
Oldham Phone 21 days ago
Manchester Phone 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • BlennerK
    Kathryn Blennerhassett (@BlennerK) reported from Manchester, England

    Hello @O2 is there a problem with the network? My calls aren’t going through.

  • ISCDXN
    Isaac (@ISCDXN) reported from Manchester, England

    @O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃

  • liam0046
    Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 your customer service is actually the worst

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 yet more poor signal on your network in my area, really fed up now.

  • mrusmanhussain
    USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, England

    Pathetic service at @O2 moving networks over 20 years

  • mars_silva_
    Márcio Silva (@mars_silva_) reported from Ashton-under-Lyne, England

    @O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet

  • AbiClarey
    Abi (@AbiClarey) reported from Stockport, England

    @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

  • tinytimwild
    Victor Wild (@tinytimwild) reported from Oldham, England

    @O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

  • LastMinuteLeese
    Leese 🇬🇧 (@LastMinuteLeese) reported from Mossley, England

    @O2 It's always the same at work. Terrible service in a lot of places in Oldham.

  • CherylManley14
    Cheryl Manley (@CherylManley14) reported from Manchester, England

    @O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service

  • Julio_Afonso522
    Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England

    @O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

  • atlr
    Alexander Robinson (@atlr) reported from Manchester, England

    @O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.

  • ruthjustdoit
    Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

  • malllmallll
    Mario Alghatta (@malllmallll) reported from Manchester, England

    @O2 terrible service from you guys today. Thanks for the inconvenience...

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

  • PerryClaire27
    Claire 🖤 (@PerryClaire27) reported from Manchester, England

    @O2 sort your **** signal out, £70 a month for this bullshit

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • crybaby_gem
    Gemini 🥭 (@crybaby_gem) reported

    @O2 I have a student discount code from UNiDAYS to get an Apple Watch SE for £12.50 a month, but the code doesn’t work when added to basket - can you advise as to why? This offer expires tomorrow so keen to get it sorted but can’t get through to support

  • Simon_Doddy
    Simon Dodd (@Simon_Doddy) reported

    @O2 Trying to change my billing date but your website keeps changing to a blank white page. Tried in Chrome and Firefox. Previously when trying this I ended up in an endless loop with no resolution so can't seem to change it.

  • Efohohtee
    BlueJon (@Efohohtee) reported

    @O2 piss poor service, chat waiting time joke, call time joke, 36month prices joke. Get a better deal through another company and for 24 months

  • Blondie1901
    Loz (@Blondie1901) reported

    @O2 really really frustrated and angry! Got a message to say my airtime was overdue and would be charged late payment - I have not changed any details or my bank account so why isn't it working? When I try to access help online the webpage goes blank! What is going on?! #help!

  • Kev73Watkins
    Kevin Watkins (@Kev73Watkins) reported

    @O2 any reason why the internet is soooo slow on my phone in Winchester? Has been for a while now, I can get a better signal in the middle of the Solent

  • Clauds84
    Claudia (@Clauds84) reported

    @O2 I was misled by o2 customer service shop- told to pay off device to upgrade and you don’t sell 12pro max anymore, was asked for id and passwords. Wasn’t given 5G SIM card please contact me as I have paid alot of money when I shouldn’t have had to

  • Metal_Militia_X
    Metal_Militia_🖤 (@Metal_Militia_X) reported

    @O2 hi can you please help? I would like to change my number but the only way I can do it by calling 202, but when I call the number, it just hangs up? What can I do please?

  • fun2learn2be
    Matt Bruton (@fun2learn2be) reported

    @O2 you’ve cut me off for not paying my bill, yet it was paid. Your customer services phone number terminated the call no matter what option is selected and your web chat doesn’t work. Is Twitter really the place to do this?

  • itsnadine_
    abena (@itsnadine_) reported

    @O2 No it just never works this has been going of for years, your price keeps increasing and there’s no improvements. This is woeful customer service ridiculous. Your competitors are miles ahead of you.

  • hannah_perry7
    Hannah Perry (@hannah_perry7) reported

    @O2 why have I got no signal or internet access in Costa maya, Mexico when my contract says I can use my full package in Mexico??