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O2 Outage Report in Birch Vale, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Birch Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birch Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Birch Vale, England

The most recent O2 outage reports came from the following cities: Manchester, Oldham, and Stockport.

CityProblem TypeReport Time
Manchester Total Blackout 19 hours ago
Manchester Phone 8 days ago
Manchester Phone 9 days ago
Manchester Phone 14 days ago
Oldham Phone 17 days ago
Manchester Phone 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Birch Vale, England

Latest outage, problems and issue reports in Birch Vale and nearby locations:

  • DaveBisgrove
    Dave Bisgrove (@DaveBisgrove) reported from Manchester, England

    1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks

  • RJNewman96
    RJ (@RJNewman96) reported from Manchester, England

    @O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?

  • s7e7en
    SThomas (@s7e7en) reported from Manchester, England

    I have been with @Vodafoneuk for nearly 20years and they do say “if it’s not broken..” but my favourite saying is “better late than never” hello @O2 (re refund service) when my phone contract is up!

  • cakepls
    racHELLO! 🌹 (@cakepls) reported from Manchester, England

    @O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Mottram in Longdendale, England

    @O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(

  • claireshaw2188
    Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 is the 4G signal across the country still being limited due to covid?

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you

  • Link2076
    LinkoVitch (@Link2076) reported from Mossley, England

    @develogue @O2 Offering me Footie is an almost guaranteed way to make me not use your service :) and I still don’t need that much data :)

  • JulieIves4
    Julie Ives (@JulieIves4) reported from Ashton-under-Lyne, England

    @Andyscott01 @JonJlydiatt @ThreeUK @O2 @EE @VodafoneUK Couldn’t care less if it happens with every network. With what’s going on it shouldn’t happen

  • tybsz
    Colin Tyborczyk (@tybsz) reported from Manchester, England

    @O2 I've been experiencing really low download speeds recently, is there a problem with the network?

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.

  • sophiemaycath
    soph 🌞 (@sophiemaycath) reported from Manchester, England

    @O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off

  • Rebeckikia
    Rebecca Chesworth (@Rebeckikia) reported from Manchester, England

    @O2 @CrashBandicoot I tried to enter today but it won’t let me even though it’s still open today as today is the closing date :( Can you help because I’m still within the time frame of e competition?

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • david_hewson
    David Hewson (@david_hewson) reported

    Tip for @O2 UK customers with a 5g phone coming to Italy. If you find you only get a pathetic Vodafone Edge connection try changing the network settings to 3g only and manually connecting to Wind. I now get full 3g.

  • littleepea_
    Laura Peacock (@littleepea_) reported

    @O2 how do I cancel my Disney+ before it starts to charge me?

  • tafuk
    TAF (@tafuk) reported

    @O2 hi I am getting a lot if reset password emails, not sure if there is someone trying to set up an account in my name or if they are genuine? Please help

  • LJFletcherBSc
    Leon@NintyBuzz (@LJFletcherBSc) reported

    Has anyone else on @O2 had really slow 4G the past month or so? Mine has been really bad recently

  • Jenna_L_C
    Jenna Cooper (@Jenna_L_C) reported

    @O2 I tried to see my account usage and billing and payments on the My O2 app, and it's saying that it can't load at this time. There are no updates due on it, and I have uninstalled the app and reinstalled it again but the same issue is happening? Can anyone help?

  • mrsallabank
    Michael Sallabank (@mrsallabank) reported

    @O2 My data has been terrible recently, constantly on and off. Bad enough that my wifi doesn't work when I'm home, without having to try and connect to mobile data that doesn't work either 😩

  • geordie1kenobi
    sean kelly (@geordie1kenobi) reported

    Hey @O2 my network signal/ data is bad I’ve checked on website nothing is wrong but it has been terrible

  • nixonlaura
    laura gallagher (@nixonlaura) reported

    Longest @O2 chat help 13 hours in and counting!!!!! And still not resolved the issue

  • OlieMitchell
    Olie Mitchell (@OlieMitchell) reported

    @O2 hi, no phone signal in my area since Friday (after storm). Have tried the usual turn off, take sim out but still nothing. Please PM to advise. Thanks

  • somnabulus
    somnabulus (@somnabulus) reported

    @O2, Hi there, On the Leon Breakfast offfer I get discount code not active or unable to apply gift card when I try it in either of the two fields in which I can add a code? Please help