O2

O2 Outage Report in Ashbourne, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashbourne, Derbyshire, England 12/31/2025 01:35

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent O2 outage reports came from the following cities: Derby and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Total Blackout
United KingdomDerby Internet
United KingdomDerby Total Blackout
United KingdomAshbourne Phone
United KingdomDerby Internet
United KingdomDerby Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

  • vincentazz Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • vincentazz Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

  • CatherineMell0r Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England

    .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PaddyMcKennaHi Paddy McKenna (@PaddyMcKennaHi) reported

    @O2 customer for 20 years. Lost my UK sim working abroad. Went to the o2 shop to get reconnected. 5 days, 2 sims & numerous calls about 360 platforms and security precautions later, I'm still not connected. So I've cancelled and switched to @EE. Well played lads, well played.

  • vickys238 Vicky (@vickys238) reported

    Hi @o2 @edsheeran, we have 3 tickets for the show on Friday but the lead booker is in the midst of a family medical emergency and may not be able to make it - please can we be reassured that entry for the other 2 will be allowed without lead booker present 🤞🏼🙏🏼

  • OllyFT Oliver Fytche-Taylor (@OllyFT) reported

    Leaving @iD_Mobile_UK after many years due to the terrible Cust service...simply trying to upgrade but some glitch has prevented doing it online. 2 x online chat attempts, wasted 2hrs+ trying to resolve Promised 2 call backs, none received. Had enough, off to @O2 or @giffgaff

  • martinperkins25 Martin Perkins (@martinperkins25) reported

    @O2 I have just had the worst customer experience ever. 3 hours of trying to discuss a phone repair and have got nowhere and still cannot talk to a person who can actually influence the poor conflicting documentation O2 has provided . Shocking

  • _LoneWolf_ Paul (@_LoneWolf_) reported

    A whole day without service and @O2 your service status briefly said there was a problem and now is pretending it's all good. Coupled with @virginmedia being up and down all week I've had to resort to cleaning. Come on, not one solid connection between the two of you! D:

  • paulpitt2000 Paul Pitt (@paulpitt2000) reported

    @O2 Samsung A34 and *** nowhere to be seen on o2 website. Slow to the table once again

  • _LoneWolf_ Paul (@_LoneWolf_) reported

    @O2 I have 0 signal at all on my phone. No phone signal, no data signal, nothing and my phone says "Service state - Out of service". I am waiting for a 5G SIM, is it possible they've disconnected my old SIM or is my area having problems despite status page saying all fine?

  • jayceonnyg Jayceon Johnson (@jayceonnyg) reported

    Ordered a phone from @O2 on Monday I’m still waiting for the order to be reviewed presumably your systems are via carrier pigeon im now tempted to cancel this order the delay is unacceptable in this day and age

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @SamMorrow94 @O2 They don’t care about signal issues. They won’t attempt to fix it just carry on charging you, I would leave if I was you

  • johnarob Stay _Free (@johnarob) reported

    @O2 just wasted 53 mins with Thelma at your customer services. Probably on hold for 45 mins of that time. Unhelpful doesn't begin to describe my experience. OFCOM informed