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O2 Outage Report in Ashbourne, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Ashbourne, England

The most recent O2 outage reports came from the following cities: Matlock, and Belper.

CityProblem TypeReport Time
Matlock Phone 21 days ago
Belper Phone 1 month ago
Derby Phone 3 months ago
Uttoxeter Phone 3 months ago
Derby Total Blackout 4 months ago
Derby Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • rhysadams
    Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • Coxyuk81
    Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

  • vincentazz
    Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

  • Coxyuk81
    Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

  • CatherineMell0r
    Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England

    .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

  • nuttyslack3
    Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • vincentazz
    Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • menige73
    Nigel Williamson (@menige73) reported

    @memike72 @tescomobile @O2 Swap the number from old sim to new sim. Call into a TM shop and text SWAP to 23424 from old sim. Then reply with new sim serial number.When you lose signal pop new one xx

  • timmya1981
    T i m m y (@timmya1981) reported

    @O2 what is going on with your service in Watford WD19? Next to no reception for days and your website says won’t be sorted until 4th Nov?!!

  • timmya1981
    T i m m y (@timmya1981) reported

    @O2 Of course. What shall I tell my customers and colleagues who can’t reach me on my phone as I work from home? That I am unable to provide them with a fault free service? Been with you many years but this is probably the last. It’s a very poor response

  • spike7307
    Spike7307 (@spike7307) reported

    Twitter - please help me. My 80 year old father is being harassed by @O2 for money - even though he has a pay as you go account which is in credit! Has anyone been through similar and can advise - because we just can’t get through to @O2 1 of 2..

  • 27Iley
    Aaron Iley (@27Iley) reported

    @reynlord I’m sure @O2 are *************** with me. Only place I really get signal is sat on my sofa - where I have Wi-Fi.

  • timmya1981
    T i m m y (@timmya1981) reported

    @O2 That’s wonderful but it’s not the service I pay for from you. I assume you will be refunding a week’s worth of airtime?

  • Bat1971
    Ivor (@Bat1971) reported

    @O2 Tried them all, it's your network, as I said, just came over from Three and had no issues.

  • delg40x
    ☕ ☕ adelle gow 😍😍 (@delg40x) reported

    @O2 Hi both numbers are now not working been paying for a contract for 3 months that doesn't work can get more data on a 10 payg sim

  • chilaspt
    Xicuembo (@chilaspt) reported

    @O2 Nope, new tried them, tried 4 phones all on o2 all have issues... Clearly oversubscribed masts... Gets a little better if I force 3g, but still a very bad experience... As soon as I am a few hundred meters away from the terminals and connect to another mast all is ok....

  • memike72
    Boss (@memike72) reported

    @O2 I’m in BT9, Boucher area, Belfast. I’m a @tescomobile customer but I believe they piggy back of @O2 , apparently I have a 5G signal. I shouldn’t need to have Wi-Fi for calls, that’s why they call it a mobile.