O2 Outage Report in Ashbourne, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Derby and Uttoxeter.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Phone | |
| Uttoxeter |
Phone | |
| Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Total Blackout | |
| Ashbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Glenn macgregor
(@Macgregor11) reported
@O2 why is your service so appallingly bad in Weymouth, Dorset. DT postcode Showing 4G and have a reasonably signal. Yet I am missing phone calls and the chat apps are not connecting. Unfortunately I've missed a few calls that are important.
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Ian Humm
(@humm_ian) reported
@O2 Hi O2, im a new customer on a paymonthly contract. Put in a request Thursday to port my number from IDmobile to yours through your website. I have had no confirmation message if it has been booked in. So wondering what's happening? annoying as need it for family reasons.
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Theonewhoknows
(@Theonew16516042) reported
@O2 um told my order would arrive today, just checked the delivery tracking site, and they say Tuesday. Annoyed and let down so who is lying you or DHL?
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Joe Palmese
(@Joe_palmese) reported
@O2 @o2 I spoke to them in the first place, I sent everything to them and they cancelled the contracts in his name. I keep getting third party calls who have all said they have been sent my dads details from you. I want to speak to someone and put a complaint in
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DecJohnston
(@dec_johnston) reported
@O2 customer service is so bad! You wait on hold for 20 minutes to be cut off without anyone answering!
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Andy Lewis 🏴
(@alewis36) reported
@salopcast @O2 Best way to get a signal at the game if your on @O2
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JamesB 🏴
(@jamesbwxm) reported
Can confirm the @O2 data in Chester city centre is as bad as normal.
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Ben Kranz
(@OnlyBenKranz) reported
@O2 having serious connection issues! Any problem going on?
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Tom Stott
(@tomgstott) reported
Enough is enough @O2. The data speeds here are a joke months & months & months after it first started. Everyone on O2 I speak to here is having the same issue and being continually fobbed off. It's a joke and your treating us in the area like mugs! #haddington #eastlothian
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Chris Edwards
(@chrisedward5) reported
@O2 unbelievable!! On hold waiting to talk about bad signal, finally got through after over 30 minutes and got cut off due to bad signal whilst O2 customer services confirmed my number. Why didn’t they phone me back ?? Very disappointing and frustrating?? Not happy