O2 Outage Report in Ashbourne, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (29%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Derby and Uttoxeter.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Phone | |
| Uttoxeter |
Phone | |
| Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Total Blackout | |
| Ashbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Hicks
(@Victoria_Pudsey) reported
@O2 @Jay2smooth21 Is there an estimated fix time?
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Victoria agostini
(@Ladyvittoria1) reported
@O2 it’s now 3.20pm and I’ve not had a working phone all day due to the incompetence of your staff. I’ve had meetings I could not attend, places I could not get to due to no sat nav, people left stranded because I couldn’t cancel, I will be invoicing you for my daily rate of work
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Dr Lyndsey Jenkins
(@teadevotee) reported
@O2 my new phone isn't working (no network), so I can't call your helpline to discuss it with you. What's the best way forward?
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John Georgiou
(@Shmeigle) reported
@O2 You network is terrible Please release me from my SIM only contract so I can join another network. Daily I am frustrated with the coverage. Gotta be the worst network in the UK. Please release me.
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Ryan
(@ryanfthomas) reported
@O2 Thanks. I've tried all these, but its still very slow almost everywhere we go in our area. I can't get through to anyone via the app. Is there a customer service number I can call?
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david
(@david96306994) reported
@O2 @fionamusiclakes I agree with this comment; even phone calls and texts only work there some of the time. All the marketing garbage about 5G, watch films in your phone, etc but you’re just way off the basics in too many parts of the UK and it doesn’t matter what provincial town you pick.
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Daniel McGwinn
(@DMcGwinn) reported
@O2 Ordered a new SIM and customer services took a PAC code on ordering. Will it automatically move to the number we want (attached to PAC code) when sim is inserted / used? Still got a random number on it at the moment
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Victoria agostini
(@Ladyvittoria1) reported
@O2 Part 2. Not only that, your call handlers are stupid. Beyond stupid. I had to call of a landline from a carphone warehouse earlier because my phone couldn’t call out, I told them yet they still asked me was I calling from the number I needed to talk about. STUPID.
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🥕 carrot 🥕 🇵🇱
(@thecarr66639092) reported
@O2 i would like compensation for being unable to make/ receive calls for nearly a month , that’s how long it took you to fix it
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Debra
(@debrafreel) reported
@YvetteM94 @O2 I upgraded my phone yesterday and can’t make/receive phone calls. O2 say it’ll be another day or so as they have big issues . Ridiculous to have to wait 48 hours