O2 Outage Report in Ashbourne, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Belper, Derby and Uttoxeter.
| City | Problem Type | Report Time |
|---|---|---|
 Belper |
Phone | |
| Derby |
Phone | |
| Uttoxeter |
Phone | |
| Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian
(@Adrian48417368) reported
@O2 I know all this the problem is that O2 have removed a mast and have not replaced it so when will this be done, all the staff in the local store tell you is that it’s a known issue no date to fix and to use 3G so is this what you call service wish I had stayed with @ThreemobileS
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Pyeinthesky
(@pye_in_the_sky) reported
@O2 I've had issues with data since I got my new phone with you a few months ago, my data connection is either slow or non existent. Both inside/outside & every single day. I've done the checks on the 'my network' app, and it often comes back with a local issue...however 1/2
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melissa
(@melissabetsyx) reported
Ordered a new phone with @O2 on Thursday night, next day delivery, it’s Monday… still no phone and no emails to confirm anything, help please!
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Martin Woodgates #rejoineu
(@mwoodgates) reported
@O2 @Jugdar013 Thing is O2….. Greggs coffee is awful, I don’t even want it as a freebie.. oh look my contract is up in September ;)
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CJ Brook 💕
(@CJBrook3) reported
@O2 0330 303 5315 they didn’t say what they were taking about, asked to speak to my dad as he is account holder however they’ll never get him on my number as i’m on his family plan
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Emma 🖤🤍
(@Emma_Meerkat) reported
The fact we're still waiting on a month of @O2 getting access to my local mast to improve the signal in my local area is really annoying
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Mathew Ambler
(@ambler_mathew) reported
from
Leeds, England
@O2 1/2 You’ve been ‘busier than usual’ for as long as I can remember! Yet all you do is reduce more and more services! O2 customer service is absolutely pathetic! I won’t be renewing my contract with you when it’s up for renewal I can promise that!
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Jim Meakin
(@meakinjim) reported
@DORIGHT1011 @EnglandRugby @O2 I Don’t believe he sees what many others see. He has far more experience than me. But he has had a lot of time. He delayed introducing Simmonds Dombrandt Smith into his squad. He beasts them in training im advised. Form players are not considered and poor form is rewarded.
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James Rogers
(@james_rogers) reported
@O2, you’re the worst mobile operator I’ve ever used. You take £160 from my account without authorisation. You cut off my phone without warning. You mix up my IMEI code. And you force me to spend 8 hours on helplines and 3 hours in your stores, and I’m still without a phone... 🤬
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Elon Muskrat
(@Muskratling) reported
@Schmoo1408 @EnglandRugby @O2 Oh please! The Gump has a contract to after the RWC and hasn't been sacked despite two atrocious 6Ns and numerous other poor performances.