O2 Outage Report in Ashbourne, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Matlock and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Phone | |
| Belper |
Phone | |
| Derby |
Phone | |
| Uttoxeter |
Phone | |
| Derby |
Total Blackout | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Blaue Blumen
(@BlaueBlumen) reported
@lozza2230 @O2 I feel so related. @O2 customer service is a total disaster and disgrace
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Gaz
(@gaz2066) reported
@O2 Shame the 4g is so poor though everywhere you go, even the 5g at Twickenham was crap trying to load priority to get into the blue room 😒
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Jay
(@join4te) reported
@O2 Day 92 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Anees
(@aneesmir21) reported
@O2 ✅I will barely get 3G coverage despite the fact I live in a area that has good 5G Coverage. Then O2 will reply back to your tweet with their useless nEtwOrK gUidE which does nothing to solve the connection issues.
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Heather
(@ukheather) reported
@O2 Did you read what I wrote? I am not asking for network help as this is anyone in the area on O2 & a message on your site. Why is this new message appearing? Busy has nothing to do with years of network issues. The other day it said you were doing work but it changed to this
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Jac
(@JacCooper1) reported
@EnglandRugby @O2 Poor Quins... Everyone slagging off our players, 2 get no time off the bench and 1 didn't play last match but we still can't have them back for a must win (easy to lose) match...
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Andy Rennie
(@andyrennie) reported
@O2 Constant issues at my home and work location, repeatedly told its fixed then next day red flag on network checker, really enjoy the hassle O2 create
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Monika Niemira
(@monika_niemi) reported
@virginmedia @O2 You guys are a joke, business service messed up so much, nobody knows what they're doing and passing from department to department all round the world!! Just no ******* hope!
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Alan Ross
(@alanatark) reported
@O2 @EnglandRugby I’d just like my mobile signal to work in NE3. 6 months broken!!
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James Upsher
(@JamesUpsher) reported
@jack_sommers @O2 Exactly this! @EE are convinced its my handset. I'm convinced (from posts on twitter, and on their help forum) that it's their technical issue, but I can't get anywhere with them