O2

O2 Outage Report in Ashbourne, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashbourne, Derbyshire, England 12/31/2025 15:05

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent O2 outage reports came from the following cities: Derby and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Total Blackout
United KingdomDerby Internet
United KingdomDerby Total Blackout
United KingdomAshbourne Phone
United KingdomDerby Internet
United KingdomDerby Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • daverobbo71 David Robinson (@daverobbo71) reported from Derbyshire, England

    @O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

  • vincentazz Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold

  • JonoVallans Jonny 🌍 (@JonoVallans) reported from Derbyshire, England

    @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • vincentazz Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

  • CatherineMell0r Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England

    .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

  • MrNickyPR The.Mr.NPR (@MrNickyPR) reported from Derbyshire, England

    @O2 Mailed you regarding a issue.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PAUL_PARRY_ Independence Is Normal............. (@PAUL_PARRY_) reported

    @O2 Still no phone signal! This has been four days now! #o2

  • tashmash29 Tash (@tashmash29) reported

    @O2 Hiya went to get a free coffee from the priority app about 20 minutes ago and the lady at greggs (canary wharf) said the system wasn’t working (and was extremely rude about it) so i’ve now had to pay for my coffee and lost out on my free code. Please help

  • Shezm8 Shez m (@Shezm8) reported

    @O2 My phone network has been down for hours someone needs to fix this what the hell

  • chickwoman Chickwoman #proud member of the wokerati (@chickwoman) reported

    @O2 @o2. Thanks for your reply. Heavy investment in your network is great but it doesn't solve the immediate problem that I and many others have. I want to know when this issue is going to be resolved and you have failed to address that.

  • yybghrrpvmxai Roberto (@yybghrrpvmxai) reported

    @mcguigan_ewan @O2 Send a dm to @Robert_help_D for help!!!

  • mjames0489 M James (@mjames0489) reported

    @O2 how long is the my o2 app@likely to be not working for, is there planned maintenance

  • shoeboxcottage TheShoeboxcottage (@shoeboxcottage) reported

    @O2 you've billed me for a service I didn't use and now you're ignoring me.

  • mcguigan_ewan Ewan Mcguigan (@mcguigan_ewan) reported

    @O2 got scammed today and had 4 apples watches put on my account. they are being delivered tomorrow!! OK, I feel stupid and responsible for being for it but what I want to know is how they got all my o2 details....sounds like you have been hacked. GDPR data breach anyone!

  • NARLIEHANNI ᴬⁿᵈʸ (@NARLIEHANNI) reported

    @O2 your payment team really eased my nerves today. Managed to find out a way I'm able to pay off a no longer used phone without been sent to debt agencies. Sucks I have to pay it but at least it will be disconnected.

  • dannyS191187 Danny Stewart (@dannyS191187) reported

    @O2 hi, is there a problem in s35, signal has been poor for a week now including neighbours phones too