O2 Outage Report in Ashbourne, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Derby and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Total Blackout | |
| Ashbourne |
Phone | |
| Derby |
Internet | |
| Derby |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emina
(@Emina_Co) reported
@O2 hey folks! We‘re pretty sure we‘ve received a fraudulent business sim only just now. Addressed here with my partners name quite misspelled. Any chance you could help? Phone lines are jammed!
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Ian Moss
(@CotyHS2) reported
Your "service" was fecking abysmal last night @o2. #EmergencyCallsOnly Sort your **** out. Have some consideration for the non urban areas. #FFS
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Geekasaurus
(@geekasauruss) reported
@O2 hey when i try to login to the o2 priority via my virgin media account all i get is oops something is wrong ive tried app and browser. Is there a known fix for this :) many thanks
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Dale
(@daleingram24) reported
@O2 what's happening with the mast in the Ph14bd area. We are on day 3 now of not being able to make calls text or use data. My tweets just seem to be getting ignored. And please don't tell me to check network tips ect already have.
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Craig Wanless
(@wonie3) reported
@O2 sort your **** out. Trying to actually speak to a person rather than a robot is a joke. You are becoming a very amateurish company.
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Dominic Mortoza
(@cinimodazotrom) reported
@O2 as stated the initial problem arose within 14 days of receiving and activating the phone. At the time on reaching out to your support team for solutions it was never suggested I could return the phone. I was promised a call back that call back never happened. I have been
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David Moth
(@david84722000) reported
@O2 What has happened to your 4G signal in the Scarborough area? It was working fine over 2 weeks ago and now it isn't working at all. Keeps coming and going and buffering on videos! Should be providing a working service to those around the area and you're not!
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Karla Jayne
(@KarlaJayne5) reported
@O2 I am highly disappointed with your customer service and neglect at me now cancelling my phone twice, within your guidelines. Yet, you still are sending me bills and now a termination fee. How many times do I have to cancel the phone and explain that the contract has finished?
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James Mulhall
(@themole1978) reported
@O2 @VirginMediaCorp please watch out for a scam when upgrading your virgin media package you will be signed up to an 02 SIM card without your consent. 4 weeks and several phone calls later and still not sorted. Awful customer service from both. @BBCWatchdog
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Fraser
(@FraserNfts) reported
@O2 sort your customer service out, absolutely appalling!!!