O2 outages and service status in Ashbourne, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ashbourne, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ashbourne, England
The most recent O2 outage reports came from the following cities: Matlock, and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock
|
Phone | 1 month ago |
|
Belper
|
Phone | 2 months ago |
|
Derby
|
Phone | 3 months ago |
|
Uttoxeter
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Rachel Sellick (@rachelmsellick) reported from Etwall, England@oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Paul Elston (@chunky120717) reported from Derby, EnglandWhy do @O2 make it so stupidly hard to verify and log into their own app! I've been a customer for 22 years and I can't use the phone, with the same 22 year old number, to log into my 22 year old account, to decide if I want to upgrade or leave. Maybe I'll just leave.
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Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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David Robinson (@daverobbo71) reported from Derbyshire, England@O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone
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Codeine Coxy (@Coxyuk81) reported from Derbyshire, EnglandSo on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Jonny 🌍 (@JonoVallans) reported from Derbyshire, England@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Codeine Coxy (@Coxyuk81) reported from Derbyshire, EnglandCheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Teresa Bourne (@TeresaBourne) reported@O2 for months now will have been dealing with VMO2 tech support as I am unable to access my o2 account. Security code gets sent to some unknown phone no which is not mine then it asks me to enter account recovery words which I don't have.
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Rugbybloke 🇪🇪 🏴🌹 (@DelBoy80s) reported@RedRosesRugby @O2 How poor was that play, u14s at best.
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J (@the_geeker) reported@RedRosesRugby @O2 But when #LW9 has had a bad day or things haven’t gone well, we can use your experience as an example of how things go wrong and you bounce back. Thank for providing inspiration Mo.
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Laura (@FairyCake1983) reported@O2 Hi @o2, this issue is still not fixed - can ANYONE resolve this? No responses to DM’s, how else are customers meant to get help?
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OTT Consulting (@ottconsulting) reported@O2 Why ******** do you take down the mast near me and not tell me I would lose signal? Weeks have gone by, you said you update me by 1st May - no contact ******* useless clowns.
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Darren 🏎️🏁 (@darrenmk) reported@O2 Your app has turned into **** since you became part of Virgin, try to see my balance and it's always sends me an email link to click, never did this before, and it doesn't even take me to the balance. It's so obvious two systems failing to talk, ironic for a comms company
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Rcmnsotp (@rcmnsotp) reported@O2 why can’t i ever get a signal in Edinburgh city centre specifically at the east end near Waverley station, no nothing. I think I’ll be moving provider, you seem to be getting worse.
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PB1982 (@pb1982) reported@O2 Sent but not expecting any useful update or resolution. O2 customer service is a mess.
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TheMeerkat1977 (@meerkat1977) reported@O2 worst customer service centre on earth. Have been trying to unlock my account for 2 months with no luck. You’re still happy to take my money though!
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Hockey Malcontent (@EIHLMalcontent) reportedDear @O2, I think the Ombudsman needs to have a chat with you about your quality of service in comparison to your ever increasing charges. I’m horrified that I have to stay with you until next year! Worst service ever. No signal, ever. Utter disgrace.