O2 Outage Report in Ashbourne, Derbyshire, England

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ashbourne, England

The most recent O2 outage reports came from the following cities: Matlock, and Belper.

City	Problem Type	Report Time
Matlock	Phone	20 days ago
Belper	Phone	1 month ago
Derby	Phone	3 months ago
Uttoxeter	Phone	3 months ago
Derby	Total Blackout	4 months ago
Derby	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

• 
  Rachel Sellick (@rachelmsellick) reported 29 seconds ago from Etwall, England

  @oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪

• 
  Rhys Adams (@rhysadams) reported 2 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Veggie Vince Ⓥ (@vincentazz) reported 2 minutes ago from Derbyshire, England

  @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

• 
  Paul Elston (@chunky120717) reported 9 minutes ago from Derby, England

  Why do @O2 make it so stupidly hard to verify and log into their own app! I've been a customer for 22 years and I can't use the phone, with the same 22 year old number, to log into my 22 year old account, to decide if I want to upgrade or leave. Maybe I'll just leave.

• 
  Gish Abeyratne (@GoGishiGoGo) reported 14 minutes ago from Derbyshire, England

  @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

• 
  The.Mr.NPR (@MrNickyPR) reported 15 minutes ago from Derbyshire, England

  @O2 Mailed you regarding a issue.

• 
  David Robinson (@daverobbo71) reported 22 minutes ago from Derbyshire, England

  @O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone

• 
  Gish Abeyratne (@GoGishiGoGo) reported 31 minutes ago from Derbyshire, England

  @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

• 
  Karen Davies (@nuttyslack3) reported 34 minutes ago from Crich, England

  @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

• 
  Jonny 🌍 (@JonoVallans) reported 34 minutes ago from Derbyshire, England

  @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

• 
  Veggie Vince Ⓥ (@vincentazz) reported 37 minutes ago from Derbyshire, England

  @O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold

• 
  Codeine Coxy (@Coxyuk81) reported 40 minutes ago from Derbyshire, England

  Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

• 
  Catherine Mellor (@CatherineMell0r) reported 40 minutes ago from Derbyshire, England

  .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

• 
  Codeine Coxy (@Coxyuk81) reported 50 minutes ago from Derbyshire, England

  So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laurie Murphy (@Sanchez98765234) reported 9 minutes ago

  @O2 So many steps to get logged in = multiple chances of failure! All you’ve sent me is the bloody fraud warning, never the second message with my actual code. Useless

• 
  Kara Ambrose (@karaambrose1996) reported 10 minutes ago

  @O2 what an absolute **** show. I just want to buy some @peterkay_co_uk tickets as Christmas presents and you STILL haven’t fixed the app?!!! What kind of a ‘priority’ is that? Absolute sham. #O2Priority #peterkay

• 
  Nina Chesworth (@ninachesworth) reported 10 minutes ago

  @O2 Poor show O2. I have been trying to access Priority for 3 hours now. I have managed to switch to EE in the meantime, for many reasons (no network coverage etc) but this was the final push I needed. If a communication company can't get this right, it says it all.

• 
  Charlotte Barton (@Charlot79074531) reported 13 minutes ago

  @O2 Yeah people are avoiding the 02 app/site altogether and finding links straight to access tickets for £50-71 . Never mind

• 
  Jon (@Jmeister33) reported 17 minutes ago

  @O2 Well this just isn't true is it? Apps been frozen since 9am. I don't believe 'lots of priority tickets have been sold'. How can that be? Even the virgin media login directs you to the O2 priority site or app

• 
  Nina Chesworth (@ninachesworth) reported 18 minutes ago

  @O2 Poor show O2. I have been trying to access Priority for 3 hours now. I have managed to switch to EE in the meantime, for many reasons (no network coverage etc) but this was the final push I needed. If a commincation company can't get this right, it says it all.

• 
  Laura 🌷 (@_lauratweets) reported 20 minutes ago

  @O2 massively disappointed with you. Talk about a **** show with the Peter Kay sales!

• 
  Andy (@H0rr0r1c0n) reported 20 minutes ago

  @soph_whitby @O2 Same here! I get it must be getting hammered with people trying but no update to wether it’s going to just fix itself or try another day🤷🏻

• 
  shane kelly (@shanio1983) reported 22 minutes ago

  @O2 Absolutely fuming been waiting for ages and now systems,apps, websites all gone to ****. Sort yourselves out. Or hire a decent IT team

• 
  🌺✨ Charlotte ✨🌺 (@xCharSeamanx) reported 22 minutes ago

  Getting bored now trying to get tickets for @peterkay_co_uk @O2 @virginmedia been trying since 9.30am when the waiting room opened. Terrible service from you guys, you’d think as internet companies you’d have been prepared for the amount of traffic you’d receive