O2 Outage Report in Ashbourne, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Matlock and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Phone | |
| Belper |
Phone | |
| Derby |
Phone | |
| Uttoxeter |
Phone | |
| Derby |
Total Blackout | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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DJ Gary MC
(@officialgarymc) reported
@QuantumSkyline @O2 15 years ive been with @O2 and it will be the last come March. Doesn’t matter how many times your report poor service either, just ignore you. Plus the 5g coverage is way behind compared to other carriers.
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Mitch
(@MitchGriff01) reported
@O2 any danger of my ******* signal working at all tonight or not
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Jase
(@mindserenade) reported
from
Sevenoaks, England
@o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed
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Mark Freeman
(@MF60uk) reported
@VMO2News @O2 sort out this issue of not getting data in Richmond Surrey or I’m off. All O2 users in my work place have had issues for a few months but people using EE, 3 are still able to stream. Please, come on now.
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Matt Collins
(@Mattophobia) reported
@Uniqetz @O2 I mean, it’s dependant on network traffic, what I’m doing, and exactly where I am, but I get it sometimes!
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Carl Blackett
(@CarlBlackett) reported
@O2 ... Senior advisors hanging up on customers, account activation sla of 3 days taking over 7 and still not resolved... superb... tell me again why I bothered.. absolutely shocking service
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Calum Russell
(@calum1577) reported
@O2 Is there any update on the Mast in FK6 area being fixed? Has been down all day yesterday and still down today.
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Quantum Skyline
(@QuantumSkyline) reported
from
Motherwell, Scotland
@officialgarymc @O2 I'm off as soon as this is over. Worst network performance I've ever seen, and I mean all over Lanarkshire and Glasgow.
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David Sheppard
(@shep26) reported
@O2 Really. But no issues with any other provider?
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Enos Huly
(@EHuly) reported
@DannyVin14 @QPR @O2 You’ve lost to one of the worst in league and a lower budget than you.. Have a good weekend brother.. MIND THE GAP