1. Home
  2. Companies
  3. O2
  4. Ashbourne, England
O2

O2 Outage Report in Ashbourne, Derbyshire, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Ashbourne, England

The most recent O2 outage reports came from the following cities: Matlock, and Belper.

CityProblem TypeReport Time
Matlock Phone 22 days ago
Belper Phone 1 month ago
Derby Phone 3 months ago
Uttoxeter Phone 3 months ago
Derby Total Blackout 4 months ago
Derby Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • rhysadams
    Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • Coxyuk81
    Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

  • nuttyslack3
    Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • CatherineMell0r
    Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England

    .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

  • Coxyuk81
    Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

  • vincentazz
    Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold

  • vincentazz
    Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

  • JonoVallans
    Jonny 🌍 (@JonoVallans) reported from Derbyshire, England

    @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • michellemoffet
    michelle moffett (@michellemoffet) reported

    @O2 frustrating customer service this morning! Trying to activate the Disney plus offer for the kids!!!

  • JEMonaghan
    Jessica. (@JEMonaghan) reported

    @O2 I have used my PAC code from you to change networks, will you send any notification and final bill? I was told this was all I had to do to cancel…

  • DeviousPL
    PL84 (@DeviousPL) reported

    @VMO2News @virginmedia @O2 Given that your useless network built on paper cups and string failed during 2020’s lockdowns, no idea why you’d want to draw more attention to your shortcomings and basic inability to provide customer service. Worst ISP in the UK. Absolutely laughable.

  • darrencoleshill
    Darren Coleshill (@darrencoleshill) reported

    @O2 Still not working

  • michellemoffet
    michelle moffett (@michellemoffet) reported

    @O2 frustrating customer service this morning! Trying to activate the Disney plus offer for the kids!!!

  • sooty2101
    Andy by Name (@sooty2101) reported

    @O2 please help where can I access auto top up to update my card details I’ve looked on the app and website and can’t find a link anywhere

  • Deanishere
    Dean Johnston (@Deanishere) reported

    @O2 why is it impossible to contact you guys? Live chat busy? Can’t start a conversation? Can’t call out as you’ve stopped my calls!! Someone help!

  • Roy59616034
    Roy (@Roy59616034) reported

    Been a loyal customer to @O2 for 13 years now and they can’t give me a good deal on an upgrade, seems like I need to move away it hurts to say good bye.

  • PeteDean16
    Pete Dean (@PeteDean16) reported

    @o2 is the only way to contact you via telepathy? I am still unable to have a live chat - and your twitter erk merely asked what the problem was and could not be bothered to follow it up…. Two different browsers tried - guess the competition is likely to get looked at !

  • BCM_1980
    B (@BCM_1980) reported

    @O2 hi I need a human being to speak to in customer services. You haven’t changed my number over