O2

O2 Outage Report in Ashbourne, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashbourne, Derbyshire, England 02/13/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent O2 outage reports came from the following cities: Derby and Uttoxeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Phone
United KingdomUttoxeter Phone
United KingdomDerby Total Blackout
United KingdomDerby Internet
United KingdomDerby Total Blackout
United KingdomAshbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • CatherineMell0r Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England

    .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

  • vincentazz Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold

  • vincentazz Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

  • JonoVallans Jonny 🌍 (@JonoVallans) reported from Derbyshire, England

    @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JoJo_P_87 ˜”*°•.˜”*°• JoJo •°*”˜.•°*”˜ (@JoJo_P_87) reported

    @O2 @Ben_Alex_86 What's the point says its OK when it's clearly not as half of us are down constantly

  • TreeVoices Teresa Gallagher (@TreeVoices) reported

    Hi @O2 I have just lost internet connection which cut off my online chat with manager Jason :( I have had no voicemail access since 17 Oct by calling 901 or 1750. Please help

  • JoJo_P_87 ˜”*°•.˜”*°• JoJo •°*”˜.•°*”˜ (@JoJo_P_87) reported

    So @sky broadband is down and @O2 keeps going down. Great. Absolute joke

  • l1ght__eyes Vanessa (@l1ght__eyes) reported

    Day 152 of asking @o2 to help me with their **** signal. No reply. I'm moving to EE

  • tomlister Tom Lister 💙 (@tomlister) reported

    @O2 you are STILL horrendously bad!! Signal and data is 🚽

  • Donnajsherwood Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England

    @O2 That doesn't help. I've been promised 5 call backs and not 1. I'm so angry with o2. How do I raise a sar request as I have taken this to the ombudsman now.

  • courtzc91 Courtney (@courtzc91) reported

    Just joined @O2 and already had 3 people hang up on me as I try to get my new rolling plan sorted! Not a great start! Thinking I might go back to @EE. All this for early tickets and a free coffee! Not worth it!

  • JoJo_P_87 ˜”*°•.˜”*°• JoJo •°*”˜.•°*”˜ (@JoJo_P_87) reported

    @O2 please can you tell me why signal keeps dropping out constantly? Already asked 2 weeks ago and no reply. Think I'll be leaving o2 and heading to @vodafone

  • CatorDenise Denise Bass (@CatorDenise) reported

    @O2 is there a problem at the moment? Since yesterday morning my call are dropping out

  • JamieCorrigan88 Jamie (@JamieCorrigan88) reported

    @corrigan7 @O2 Mines only 4g ready but it’s failing everywhere. And then loads of devices at work are doing the same? Doesn’t make any sense at all for them all to be down consistently, on different networks in other parts of the UK?