O2 outages and service status in Ashbourne, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ashbourne, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ashbourne, England
The most recent O2 outage reports came from the following cities: Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock
|
Phone | 26 days ago |
|
Matlock
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Codeine Coxy (@Coxyuk81) reported from Derbyshire, EnglandCheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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David Robinson (@daverobbo71) reported from Derbyshire, England@O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone
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Paul Elston (@chunky120717) reported from Derby, EnglandWhy do @O2 make it so stupidly hard to verify and log into their own app! I've been a customer for 22 years and I can't use the phone, with the same 22 year old number, to log into my 22 year old account, to decide if I want to upgrade or leave. Maybe I'll just leave.
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Rachel Sellick (@rachelmsellick) reported from Etwall, England@oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪
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Codeine Coxy (@Coxyuk81) reported from Derbyshire, EnglandSo on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Jonny 🌍 (@JonoVallans) reported from Derbyshire, England@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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NorthBankScott (@GunnerScott86) reported@O2 Oh no this was different. Everytime I spoke he put me on mute. When I asked him to relay what I had said he couldn’t tell me. He was putting me on mute and not listening. Your entire service has been absolutely shocking since the merge with Virgin. Can’t even get signal
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Eddy Crowe (@EddyCrowe) reported@DelBoy80s @EnglandRugby @O2 LEAVE JVP alone have someone else to have a go at it’s boring now what’s JVP done to you he’s better than slow spencer
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Gemma Hirst (@GemmHirst) reported@needuonVerdansk @SamsungUK @O2 Is it due to the heatwave? I am not downloading more apps. My phone has never been hot before.
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Kentish Exile (@phil_dfc) reported@O2 good afternoon Could I please be able to send a DM I’m having issues accessing my 02 account and I’m currently on holiday trying to pay my phone bill but can’t reset my password using the normal methods
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Harry Craig (@HarryMCraig) reported@O2 I haven’t had a single bit of mobile phone signal for the entirety of my journey from central London to Berkshire today, or indeed for the whole of this week. What is going on???
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Dave Hales (@dayvales) reported@dbcxptures Totally agree. Starting to question what is the point of a smart phone! The comments seem to suggest @EE is a good option though? My @O2 signal is pathetic!
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Jon Thompson (@JohnnyFocal) reported@O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.
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🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported@O2 Thank you but these are just platitudes. How can it take 8 days to fix a broadband fault? You tell me there is ‘good mobile coverage’ here for O2 but there is none and hasn’t been for years and yet your charges increase! All talk and zero action! @Ofcom @MartinSLewis
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donna williams (@DLWilliams1612) reportedIs there anyway to submit a complaint to @O2 via email? Their online form doesn’t work and I don’t have hours to sit on the phone and go over something that I have already spend hours on the phone dealing with.
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ZxZ (@CooperHaans) reported@O2 Does anyone find O2’s Data absolutely atrocious these days? I’ve been with them 15 years. Just got a new phone and plan and it’s as bad as I’ve ever known it. Might as well not have data half the time when I’m out. Really bad