O2 Outage Report in Ashbourne, Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Derby and Uttoxeter.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Phone | |
| Uttoxeter |
Phone | |
| Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Total Blackout | |
| Ashbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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VictoriaRose
(@VictoriaRose899) reported
@O2 trying to get hold of you to swap one of our numbers with a PAC code from Virgin but I can't seem to get hold of you?? How do I get hold of you to move my number as it's retrospective as didn't have PAC code when starting the contract. Help!?
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Nik Toner
(@NikToner) reported
@O2 why is no one answering the phones and your automated answering service appears to be broken. Either your reporting fraud or you get disconnected after being advised to look on MyO2
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ben richardson
(@bigbenji1983) reported
@O2 can you tell me why all of a sudden I can’t get any signal on the m74 after entering Scotland never had a problem before 👍🏻
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Fitzrovia Youth in Action
(@FYAonroad) reported
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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HeatingOilShop.com
(@ukheatingoils) reported
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Dicco
(@DiccoDixon) reported
Why is it impossible to chat to an @O2 advisor? The app sends you to the website and then the website sends you back to the app. Great setup for their customer service right there… just to make people give up
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ellie
(@elliegoldsmith_) reported
@virginmedia @O2 Great but why not respond to customer complaints instead? Several complaints raised and no contact. STILL not resolved our issue and I do not have the time to wait 5 hours on hold to speak to someone AGAIN! Sort it out @virginmedia
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K
(@KarenTaggart20) reported
@O2 That is so disappointing -NI customers never get any benefits from you guys!
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Some kid called David
(@1daverap) reported
@O2 Are your communications, website, online forms, helpline always as **** as this or have I caught O2 on a bad day