O2 Outage Report in Ashbourne, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Matlock and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Phone | |
| Belper |
Phone | |
| Derby |
Phone | |
| Uttoxeter |
Phone | |
| Derby |
Total Blackout | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Jones
(@CraigJo05680334) reported
@O2 Basically @dpd_support have delivered the wrong parcel to my property which I signed for but ironically claim I wasn't home to sign for my delivery 😱 there customer service is lacking @MPD_Online are also looking into this but I can't take another day off to wait in for a 3rd d
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Phill Kearney
(@Phill_Kearney) reported
Fantastic advice from @O2, turn off your phone & turn it back on again when it’s obviously a nationwide network problem #o2network 👏
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Álvaro de la Torre
(@alvarottlll) reported
Lovely gift from @O2 after asking them if using it abroad for long time because of covid would be a problem. What option do I have? I can’t get back to the UK, and you guys want to charge extra for using my phone!
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sianbrig
(@sianbrig) reported
@O2 Update, it is very intermittent and I keep losing full network connection; no calls data or texts, happened three times in total now
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Holly Adams
(@HollyAdams28) reported
@O2 I am trying to port my number across using the form and it has failed twice when I know everything is correct, can’t get through to customer service... can you help?
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55
(@1000_teeth) reported
@O2 Silence... Awful company will be remembered when contract is up
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Sarah BB
(@sarahbb1) reported
@2WeekTraveller @O2 I’ve signed out of data cap but need to call a UK call centre every time which never answers - even when I lift the cap they still cut me off automatically periodically until I pay ahead of my bill falling due. Can’t override & leaves me stuck. There must be a better way to deal
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Steve Dewick
(@Stevieonit) reported
@O2 is data gone down in Leicester
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Clive Evans
(@wjwclive) reported
@O2 still no good, help required please.
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Florence #Ambassacat for the Democrats
(@Florenc00526929) reported
.@O2 Must congratulate #o2 for great customer services. Made a total mess of finances this month and had to speak to o2. Very helpful, very understanding & managed to resolve it all in one call. I’m so used to rubbish cust ser that it makes a nice change when they are great!