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O2

O2 Outage Report in Ashbourne, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Ashbourne, England

The most recent O2 outage reports came from the following cities: Matlock, and Belper.

CityProblem TypeReport Time
Matlock Phone 22 days ago
Belper Phone 1 month ago
Derby Phone 3 months ago
Uttoxeter Phone 3 months ago
Derby Total Blackout 4 months ago
Derby Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • vincentazz
    Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold

  • rhysadams
    Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • vincentazz
    Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rolfe_hayley
    Hayley Rolfe (@rolfe_hayley) reported

    @O2 so you won't answer any form of communication I need to pay my bill. But I can't do that because I never activated the sim so can't log in to myo2 I'm am not being charged late fees because you won't answer

  • Mart91392404
    Martin (@Mart91392404) reported

    @O2 Who do I contact about warranty on an Xbox I purchased from you? The controller is not working correctly.

  • Ruby_V_Green
    Ruby Victoria-Green (@Ruby_V_Green) reported

    Dear @O2 why do I never have a signal? I cannot actually ask, as guess what, I have no signal!!

  • Superkat24
    Katherine Reese (@Superkat24) reported

    @O2 is there a problem with your app? Cannot login, password correct but keep getting login failed....want to check my tickets for upcoming concert....is it down?

  • Alex83838395
    Alex (@Alex83838395) reported

    @O2 Dm you and you don't even open it or reply? Nearly as bad as your call centres

  • mkevans32
    Megan Evans (@mkevans32) reported

    @O2 trying to DM you and it keeps saying message failed. This is now beyond a joke.. Have now decided I just want to cancel my contract never had service like this.

  • pepperoni_mike
    ⚽️Mike Pepperoni🍕 (@pepperoni_mike) reported

    @virginmedia @TheBHF @O2 I need one trying to get in touch with your uselesss customer service!!!

  • TimChantry
    Tim Chantry (@TimChantry) reported

    @virginmedia @TheBHF @O2 Service outages in 3 of last 4 days and now putting up monthly bill by 22%

  • LynseyRhiannon
    Lynsey Cuthbertson (@LynseyRhiannon) reported

    @O2 I have been trying to speak to someone to change my payment day for weeks and every single time I get an automated message to say your busy. Currently on hold and have been for 30 minutes. Can never get to speak to anyone.

  • R4V11
    . (@R4V11) reported

    I take it no one bothers about customer service on here as you know your service has been appalling? @O2 @virginmedia