O2

O2 Outage Report in Ashbourne, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashbourne, Derbyshire, England 12/09/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent O2 outage reports came from the following cities: Derby and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Total Blackout
United KingdomDerby Internet
United KingdomDerby Total Blackout
United KingdomAshbourne Phone
United KingdomDerby Internet
United KingdomDerby Phone

Community Discussion

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O2 Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • vincentazz Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • vincentazz Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

  • CatherineMell0r Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England

    .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ZenaMarks Zena Marks (@ZenaMarks) reported

    @O2 Kilburn High Road store terrible stock - no iPhone 11 screencovers at all

  • JonMagicman Jon Pepper (@JonMagicman) reported

    @O2 Do not use this disgrace of a network. Apparently my 14 peace of mind started before I actually received the SIM. Ordered on a Friday, arrived Monday, number transferred late Tuesday. But they're classing the 14 days as starting on that Friday I ordered the SIM... 1/2

  • C1Kev Kev C (@C1Kev) reported

    @O2 absolutely horrendous service!!!!!!! Dreadful!!

  • megaanrose_ Meg (@megaanrose_) reported

    @O2 please can you stop sending my grandmother debt collection letters when she died back in December?! Customer service is awful and super unhelpful.

  • abworth2813 Alistair B (@abworth2813) reported

    @O2 I’ve never known a company not get you the product you ordered & paid for & then do nothing to replace it.

  • fizzofthelizz liz Irvine Jones (@fizzofthelizz) reported

    @O2 I was a victim of fraud in Dec and no further forward, the fraud team has not contacted me so where does that leave me ? Appalling customer service please contact me asap

  • ReissOmari Gordé 💜 (@ReissOmari) reported

    Anyone else having issues with @O2 today? In Birmingham City Centre, iPhone keeps going to “no service” then 5G comes back but no connection. Any notes problems @O2 ?

  • TraceSinclair Trace Sinclair (@TraceSinclair) reported

    @O2 hi, my bill looks a lot higher than normal and I don’t know why. Your instant messenger hasn’t been available for days and I’d like to be able to get this sorted before my next payment is taken out. Can you help?

  • Ellwebb32 Ell w (@Ellwebb32) reported

    @O2 iv received 20 notifications, each one the same. In the last 24 hours. Some have been in the middle of the night and early hours of this morning. Iv been told its normal by customer services... pls make it stop.

  • idRidge 𝘿𝙖𝙣𝙞𝙚𝙡 𝙍𝙞𝙙𝙜𝙚𝙬𝙖𝙮 (@idRidge) reported

    @O2 I submitted a complaint on 09/11/21 and despite sending about 5 emails chasing up a response and your team apologising each time, I have still not received one! This is so poor!! Honestly the worst customer service I have ever experienced!