O2 Outage Report in Ashbourne, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Derby and Uttoxeter.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Phone | |
| Uttoxeter |
Phone | |
| Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Total Blackout | |
| Ashbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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David Robinson
(@daverobbo71) reported
from
Derbyshire, England
@O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone
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The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Parker
(@JackParkerNo1) reported
@O2 @GoodThingsFdn @virginmedia I am now CANCELLING...and you won't get ANY early cancellation fee.....simply because the service I've been paying for I did NOT receive
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ThatGuyBloke 💙💙 (Bleedin' Obvious Parody)
(@THATGUYBLOKE) reported
@VirginMedia down in North Norwich. Loads of customers paying fat monthly fees pulling their hair out trying to watch World Cup. On @O2 mobile tethered, even that is popping in and out of 3G & 4G. Y'know the government are stressing us all out? Do you literally have to join in?
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Mark
(@markdansell) reported
@O2 5G network is the tech equivalent of the emperors new clothes, absolute pony. They have plenty of 3G, can that be turned back on?
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David James
(@DavidJa1702) reported
@O2 why don’t o2 call the customer when they have been victims of fraud
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Hamida Akhtar
(@HamidaAkhtar6) reported
@O2 If an order is cancelled and the phone is cancelled at the dispatch stage, when will the order fully cancel as i still appear to have a bill for a phone i cancelled/didn't receive?
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john murphy
(@johnmurphee) reported
@O2 ordered a phone in store 3 weeks ago. Told to collect on December 3rd. No contact. Phoned O2 store but no -one ever answers.Eventually got through to customer service after long wait. Put on hold… can’t find details of order. Put through to sales team. Line went dead…..
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Denise Woodcock
(@DAW4) reported
@O2 mast problem at my postcode (from your status checker), I have no service, neighbour sitting on my sofa has and no drop outs, how does that happen?
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Connor Gurney (he/him)
(@connordoner) reported
@djcue1986 @O2 Abusing staff will no doubt make them give a ****, Robert!
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leslie briddon
(@flez1966) reported
@daviddunninguk @EE @O2 Move to "3" and you won't have to worry about speed... You'll have no signal....
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shahzad khan
(@shahzadkhan7000) reported
@O2 MR Stephen one of your employees harassing me and discriminating on call and was rude and i have evidence of his recording and from other o2 customer service what they said he harassed employee whoever try to help me and many customer service person from o2 said we recognised !