O2 Outage Report in Ashbourne, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Ashbourne, England
The most recent O2 outage reports came from the following cities: Matlock, and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock
|
Phone | 24 days ago |
|
Belper
|
Phone | 1 month ago |
|
Derby
|
Phone | 3 months ago |
|
Uttoxeter
|
Phone | 3 months ago |
|
Derby
|
Total Blackout | 4 months ago |
|
Derby
|
Internet | 5 months ago |
Community Discussion
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O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Jonny 🌍 (@JonoVallans) reported from Derbyshire, England@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Codeine Coxy (@Coxyuk81) reported from Derbyshire, EnglandSo on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Codeine Coxy (@Coxyuk81) reported from Derbyshire, EnglandCheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nath (@NathFerguson) reported@Julie66Julie @O2 Exactly my 4G and 5G is soo **** in the south west and when u complain all u get is the same old crap we are investing in the network but when u see no improvement u no they are chatting ****
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inmate 673 (@willelnan) reported@O2 can u stop being ********* with the signal masts in chorlton in manchester every day the signal at my work gets worse and worse and quite frankly it’s *************** now
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Raveenix (@Raveenix1) reported@O2 no idea what's going on with the signal in the DE15 9AY area. It's still no better in general than when I spoke to you 5 months ago and for the past couple of hours it's been dropping out completely every 5-10mins and just showing an x over the signal bars. Any idea why?
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Cake Pixie 🍰 💙 wear a mask (@cakepixie888) reportedHi @O2 I've noticed my reception during calls has been poor for the last week or so. Are there any issues in the NN15 area?
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Claire C (@Claire_Edberg) reportedAnybody on O2 having issues? I had a triangle flash up saying mobile data temporarily switched off. @O2 ?
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ASMR Sound Waves (Erin) (@asmrsoundwaves) reported@CalumASMR @O2 I had this exact issue with a pizza oven company. Then they also made it sound like it was my fault for missing a notification that they added to the website after the fact. We bought from a different company. I hope that's an option for you, too.
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FanHub (@fanhub) reported@GuyN72 @O2 Sorry to hear that - we're doing all we can to look at how best we can improve check-ins at grounds with limited phone service. We made a change last month, but we're looking at what else is possible. I'm on O2/Tesco Mobile myself and can completely understand your frustration!
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Petar - DirectTech🇬🇧 (@DirectTechYT) reported@Lipaurow @madebygoogle @O2 They arent worth a damn now unfortunately!
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Tash 🍂 (@TishhTashh_) reported@O2 I have a 6month free Apple Music subscription but I can only redeem 3? Help pls frens 🥺
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Laura Covill (@1aura_covi11) reported@O2 Nope all brand new !!! Your excuses are always the same some stupid mast I've just had a txt and email regarding the issue as we speak AGAIN and still you cannot sort it !!!