O2 Outage Report in Ashbourne, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Derby and Uttoxeter.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Phone | |
| Uttoxeter |
Phone | |
| Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Total Blackout | |
| Ashbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Pakeman
(@davepakey71) reported
@renatoyamane @O2 I’ve been getting the same messages but my problem has been form may 2021 @o2 keep saying it’s a mast problem in my area
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Joe Joyce
(@bigJoelad) reported
@EnglandRugby @owen_faz @O2 Wouldn't matter if he had spaghetti arms considering he never uses them
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James Beattie
(@JamesBeattie11) reported
It seems being an @O2 customer for nearly 20 years counts for nothing. 4 months with no reception in the village and they frankly couldn’t care less! Appalling customer service (when they bother to reply) - roll on end of contract! #byebyeO2
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Aisha 🇬🇾 🇸🇱
(@AishaKSmart) reported
@O2 Yes, have been an o2 customer for years. Only started with the new phone
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James Pritchard
(@whitesnake75) reported
@O2 Right, what's going on... I added a 4gig data top up on Sunday and I have a message today saying my data has run out despite my phone saying otherwise I try to call you and it's an hour wait?! Awful customer service Won't be surprised if I swap providers.. Not impressed
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Karen Enticknapp
(@KazzE59) reported
@O2 shout out to your staff member Molly in the Worthing branch who was fantastic at sorting an issue I had with my emails on my phone
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James Beattie
(@JamesBeattie11) reported
@O2 customer for the best part of 20 years and it seems to count for nothing. No reception in the village for 4 months now and frankly they don’t seem to care less! Roll on contract expiry…… #byebyeO2
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Mannan Saddique
(@manansaddique) reported
@O2 so I’ve got my replacement sim but It won’t connect to the network. Can someone help remove the lock (the previous one was reported stolen). Pretty please!
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WDS
(@Wds_CFC) reported
@O2 your customer service is absolutely a joke. I currently have no service on one of family phones and have called twice! The first time they referred me to a number that didn’t even exist, and the second time they hang up on me in the process. I will cancel the bill u frauds.
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Cali 🇱🇨🇯🇲
(@Cali_Kaay) reported
@O2 I need urgent action and response to a complaint email I sent 1st Feb. It’s been impossible to get through to anyone via the phone. What is going on?!