O2 Outage Report in Ashbourne, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Matlock and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Phone | |
| Belper |
Phone | |
| Derby |
Phone | |
| Uttoxeter |
Phone | |
| Derby |
Total Blackout | |
| Derby |
Internet |
Community Discussion
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O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Olly
(@Olly__jc) reported
@O2 Hi there, I am trying to make an additional payment, however after ringing 202 and answering my security question, the line goes dead. I have spoken to 4 customer services agents online who still say to ring 202, can you help?
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Amish Kapoor
(@akapoo11) reported
@O2 could someone tell me how to call customer service at o2, as I don’t see any option on your main menu to connect to customer service ?
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LaurenHS
(@lozzanger) reported
@O2 just called you to pay off some of my device to try and clear it quicker, was told I’d be put through to customer service, was then told *** an automated service that was unavailable at this time so hung up on me! Thanks for wasting 45 mins of my time! Can’t wait to cancel.
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Izabela Drobna
(@DrobnaIzabela) reported
@ktbeevo @O2 I would like one ! Got horrible customer service from them and never they offered anything like that :(
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Paul Randall
(@PaulMicrovolt) reported
@O2 who the hell do you have to sleep with to actually be able to speak to a human being. Your service is utterly hopeless.
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Sam
(@Samishlol) reported
@Aaron_787 @O2 Ring up the customer line and say you'd like to cancel your upgrade.
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Scott Phillipson
(@Arctic76) reported
@O2 hello there // I’m trying to change the payment date within my account but I can’t seem to. It keeps mentioning will send me a pin to my mobile but only have iPad with you peeps. HELP :-)
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Timothy Murphy
(@tjwmurphy) reported
@O2 There's a serious problem with messages sent to people from 2 different phones and being received from different numbers in a different country. I've been on 2 chats online now for over 350 minutes in total and we've got nowhere because there is not 'technical network' expertise.
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Braderzz.95
(@BraderzzE) reported
@O2 I’ve been with o2 for as long as I can remember and I’ve never heard of this #O2Surprise until I’ve seen it on Twitter and that’s boxes look pretty damn cool come on o2 hook a fellow customer up
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Izabela Drobna
(@DrobnaIzabela) reported
@O2 @GetCakedGlasgow Shame after I have received terrible customer service never been offered one ! Even though I am customer for years now ... disappointed