O2 Outage Report in Ashbourne, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Matlock and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Phone | |
| Belper |
Phone | |
| Derby |
Phone | |
| Uttoxeter |
Phone | |
| Derby |
Total Blackout | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Becky
(@BeckyMarson) reported
@O2 no signal in Sheffield S10
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Jack
(@JackHesselden) reported
@O2 I paid my overdue bill on another bank card but my service still isn’t back on, how long before it is? been dming all day and no response
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Rore ✨
(@rorerorerore) reported
@ijrogu @O2 They were the slowest when it came to dealing with phone fraudulently ordered on my MyO2 account. Even when they corrected the issue, they put me on the wrong contract which was more expensive than what I was paying before!!!
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Kirstie Ashworth
(@tigger17) reported
@O2 All I need is a proof of usage form so I can submit a damage claim for my phone, but proof of usage isn't a phrase your automated system seems to be aware of.
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Stu K
(@SJKeenan87) reported
The customer service of @O2 for the online store is appalling. There is no way of talking to customer service who deal with purchases of accessories as a non O2 tariff holder. 3 phone calls, told I’d be transferred to the correct department only to be sent back to the menu…
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Craig
(@Trothylad) reported
Desperately trying to speak to @O2 on the phone, every time I choose an option the lady goes ‘thanks, bye’ and hangs up. Can anyone help?
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sammie
(@xxxsammiexxxxx) reported
@O2 how can I get a booster or someone to boost the network coverage in my area. As I’m getting no signal in my household I’m living on WiFi #CustomerServic #o2
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Tony Cann
(@TC47732679) reported
@O2 why are ignoring my complaint? Your phone mast is broke, you answer use WiFi which is not supplied by yourselves. Why should I pay for a service you are not providing?? Escalate this to a manager #complaint #o2
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Alex Donne
(@alex_donne) reported
@O2 I have tried that and nobody can help as it is to do with the Credit File Referrals section. 😡😡
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Jo Newbery
(@JoJobrace) reported
@O2 you really need to sort out the lack of signal here in CR6. My smart meter has never managed to send a reading and my family who are staying with me have no service either from O2. EE have boosted our signal, you need to do the same