O2 Outage Report in Ashbourne, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Derby and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Total Blackout | |
| Ashbourne |
Phone | |
| Derby |
Internet | |
| Derby |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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char⛓
(@sxmexne_else) reported
.@O2 I ordered a new phone from yourselves this morning to be collected from my local store ‘within 30 minutes’. To then receive an email being told I would be able to go there now to receive it. I went there after 2 hours and they said I would have to get it tomorrow? Any help?
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Lucas
(@LucasJTGleed) reported
@tonywhilding88 @O2 Glad I’m not the only one! 🙁😩 #New Customer
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Mark Gibbons
(@mgne71) reported
@virginmedia @O2 The contract I agreed to is with Virgin Media as per the phone call, you have never done this all in all the years I've been with yous ??
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MB Gift shop UK
(@mbgiftshopuk) reported
@O2 @virginmedia Totaly disappointed with customer service today, never again will be getting any more contracts from o2. Been loyal customer for years and they messed up my upgrade whixh should of come today and floor manager literally sent crap email and not delt with it. Shambles!
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Sue
(@drinks_red_wine) reported
@O2 OK thanks no problem we'll pop in. Guess another sign of the down turn since Virginia came on the scene
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TimoFK
(@timoFK) reported
@O2 continue to debit £30 every month for airtime agreement yet provide no service or signal whatsoever. No signal, no service yet #o2 keep charging and hold to airtime agreement period. #poorcustomerservice #o2
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doodles
(@Doodledodds) reported
@O2 no signal all day DE24 any idea when it will be back up?
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Stephen McCoy
(@stevemccoy99) reported
@SusanGray10 @O2 I have exactly the same issue. Logged in to priority.
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Haneef
(@tee_f_n) reported
You've got a new customer @O2
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Jeannette dean
(@DeanJeannette) reported
@O2 hi, I’m having issues with the link sent for the 6 months free Apple Music. Can anyone help please?