O2 Outage Report in Ashbourne, Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Derby and Uttoxeter.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Phone | |
| Uttoxeter |
Phone | |
| Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Total Blackout | |
| Ashbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Bentley
(@jonbentley90) reported
Has @virginmedia mobile actually changed from @VodafoneUK to @O2 as its VMNO network following the merger? In an area where I’m used to getting excellent data coverage it’s suddenly become frustratingly dire. Could this possibly be the reason?
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Timandra Dyer
(@tjd19) reported
@MissWittank @O2 I’ve found @O2 customer service to be sloppy beyond belief on many occasions 🤨#poorcustomerservice 👎
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Timandra Dyer
(@tjd19) reported
@MissWittank @Rozrunsabit @O2 They should compensate you for ZERO service! 😠
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Rishi Harani
(@rishiharani) reported
@Apple since updating to IOS 15.5, I’m having issues with full network on @O2 using my iPhone 11 Pro Max.
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Annalise 🦔
(@pixiefan_123) reported
@NicholsMarkl @O2 So true. They've still not DM'd me back...I've had CS team laughing down the phone and all sorts.
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Michael Connolly
(@Michael200486) reported
@O2 🤬🤬fuming, upgraded online click & collect from Ealing store and told I can’t, speak to customer service & drop the phone call 17:08hrs due to the bank holiday and try to call back & offices closed 🤬& as I am a personal & business account holder, maybe time to move accounts
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Simon B
(@phoebebuffay21) reported
@O2 no wonder you haven't abolished free roaming, o2 in Germany is awful. I've been here a week and I can literally get next to no reception unless I'm connected to wifi, it really is so bad.
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Peter Athersmith
(@OldgoldBlack) reported
@O2 @pixiefan_123 That’s because **** Virgin have taken O2 over now. So problems and price rises will be a normal factor.
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Kelly Hayes♡
(@kells__xx) reported
@O2 why do I pay for a 5g phone if I never get 5g despite being in a 5g area....
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Rock Lobster
(@MissWittank) reported
@Rozrunsabit @tjd19 @O2 I think their service has gone downhill since they merged with Virgin. Also I don't get a phone signal, let alone a data signal, for nearly half of my journey to work now.