O2 Outage Report in Ashbourne, Derbyshire, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Ashbourne, England
The most recent O2 outage reports came from the following cities: Matlock, and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock
|
Phone | 25 days ago |
|
Belper
|
Phone | 1 month ago |
|
Derby
|
Phone | 3 months ago |
|
Uttoxeter
|
Phone | 3 months ago |
|
Derby
|
Total Blackout | 4 months ago |
|
Derby
|
Internet | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Codeine Coxy (@Coxyuk81) reported from Derbyshire, EnglandCheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Jonny 🌍 (@JonoVallans) reported from Derbyshire, England@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Codeine Coxy (@Coxyuk81) reported from Derbyshire, EnglandSo on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew (@Williams_Ands) reported@O2 Been refreshing since 10am, on app and website, can’t even get to the login page, and now the app doesn’t load at all 😡
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Steve barton (@MCFC1977) reported@O2 Priority App wont load poor planning by O2 didnt they realise that they would have a massive surge of people trying to book
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Laura Emmett (@Smellitt) reported@skools @O2 @ChrisPe99357735 I'm having the same issue I get the code and then says access denied
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Susie Mc (@susied23) reported@O2 The priority app has kicked me out and won’t let me sign in!
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adam crosby (@bonehead4) reported@O2 Nonsense I’ve not been able to login from 9am this morning on any device. Such a poor service
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Saarah (@sarahgriff__) reported@O2 My app won't even open...I've been trying since 9.30 to open the damn thing but it won't work 😑
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NSPh0t0s (@NSPh0t0s) reported@O2 Fail. What’s also a fail is that there’s no @O2 data service in the @TheO2 whatsoever, nor does the O2 Wi-Fi work there. Other than that it’s going really well xxx
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Bluesmachine100🏴💙 (@Bluesmachine100) reportedYet again, I get a message from @O2 telling me my bill is unpaid, when as per usual the money is just sitting in my bank account waiting to be taken, and their own user account website isn’t bloody working. Not bad considering I can’t even use the iPad I have with them because
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Chris Royston (@MrBrightside_32) reported@O2 No you’re not you clowns it’s people lying…fix the problem don’t pretend it’s all ok! Absolute jokers. The website and App have crashed so no one can use it except your own staff
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𝖏𝖔𝖍𝖓 🇹🇭 (@j0hney_) reported@o2 Priority app is still down ! @Ticketmaster you have to join 3 different queues then it just buffers & times out ! Not good enough is it guys ?