O2 Outage Report in Ashbourne, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent O2 outage reports came from the following cities: Derby and Uttoxeter.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Phone | |
| Uttoxeter |
Phone | |
| Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Total Blackout | |
| Ashbourne |
Phone |
Community Discussion
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O2 Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Jade
(@laurenyarwood) reported
@O2 Shocking service, being told to wait 72 hours for a manager to call me back 🤯
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Bill Alexander
(@BillAlexander4) reported
@O2 I’ve already done this, and registered to be notified, but there is no update. It has been down for most of the day.
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Kieran White
(@Kraw2006) reported
@O2 me and my partner have had no signal on our phones since yesterday in our area. Is there problems with a mast or something ? I have an iPhone 13 Pro Max and she has the 12 Pro Max we are in KA4 8EF thanks
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Fashion Stylist
(@biiancanicole) reported
@O2 I would still like to leave your services. Keeping me on hold for two hours pretending you can’t find my details and then hanging up is ridiculous. I pay £8 a month I’m sure you will survive. I would just like to move to a service that works.
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Simon John Grant
(@Big_Bear89) reported
@tescomobile not happy with the signal you use with @O2 I'm on contract and signal is bad my partner same network but PAYG has a better signal can someone explain this
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kirsty smith
(@kirstt89) reported
@O2 I am very disappointed with the customer service I received at the middlesbrough store. When going in for a replacement Sim and a pretty straightforward process has now taken nearly 3 days to resolve because of the incompetence of member of staff! Still not resolved
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James Richards
(@Jimbobthon) reported
@bradd_NFT @O2 It's been steadily getting worse for months. O2 5g in a O2 5g area seems non existent. 4g can get to 20mbps at best, 0 at worst. And we're paying for this.
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Michael Coen
(@MJCoen34) reported
@O2 having to give 30 days notice to cancel a contract that ended in July and hasn't been used since April and is an absolute p!$s take!
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James Walker
(@JamesWa66498932) reported
@O2 had a power cut in HU12 0PU. All EE back online but o2 still down. Tried reporting online but won't let me just says we are aware that our network gets busy in this area. We'll it isn't tonight as there is no signal. Please raise the fault internally
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Neddy The Eagle
(@neddytheeagle) reported
@O2 currently in Florida with no network since landing yesterday. Impending Hurricane & very limited Wi-Fi yet you don’t respond to DM and your chat facility constantly says operators unavailable; as a longtime customer I am really disappointed with your service #HurricaneIan