O2

O2 Outage Report in Ashbourne, Derbyshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashbourne, Derbyshire, England 03/28/2026 06:35

March 28: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent O2 outage reports came from the following cities: Matlock and Belper.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Phone
United KingdomBelper Phone
United KingdomDerby Phone
United KingdomUttoxeter Phone
United KingdomDerby Total Blackout
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • JonoVallans Jonny 🌍 (@JonoVallans) reported from Derbyshire, England

    @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

  • CatherineMell0r Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England

    .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

  • vincentazz Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

  • MrNickyPR The.Mr.NPR (@MrNickyPR) reported from Derbyshire, England

    @O2 Mailed you regarding a issue.

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

  • vincentazz Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • leftforbed tw: laziness (@leftforbed) reported

    @O2 hi, my friend wasn't able to redeem his quarter pounder, but I have got mine without problems (in the same restaurant) I'm wondering why that's happened?

  • NeverEverLearn kerrie (@NeverEverLearn) reported

    @O2 It’s showing signal but no E, 3G or 4g next to it no one is answering phones or chat option on app anyway you can look?

  • makocharian ursula kocharian (@makocharian) reported from Keighley, England

    @O2 just been told my code isn’t working.A flippant ‘sorry’ and no free burger. Poor customer service @McDonaldsUK

  • Patricia9875211 Patricia Gooden (@Patricia9875211) reported

    @O2 I don't want to view itemised bills I need to talk to someone and not have the call cut off after I spent 40 mins a time waiting in a queue..terrible service

  • rajgupta292611 Rajinder Gupta (@rajgupta292611) reported

    @O2 I bought two products on 2/12/21. Yesterday received email that your products are ready to be pick. When I went there there is just leaflet in Courier. I called customer care he said that I collected the order. Then he rang o2 store he confirmed it’s leaflet. Still no deliver

  • LaurenB07301081 Lauren Brady (@LaurenB07301081) reported

    @O2 Done all these steps and told the customer services this. They said ‘just wait for it to work’… Not ideal when I’m reliant on my phone for my job!

  • iaacctvuk IAACCTV Limited (@iaacctvuk) reported

    @O2 don’t bother sending McDonald’s codes out. Internal error at Mcds #greatbridge and was told not valid when scanned. Said I had 25 minutes to use. Leon the staff member. Absolute shower of ****

  • CHECKEREDLESTER jade (@CHECKEREDLESTER) reported

    @o2 @McDonaldsUK tried to use the mcdonald’s code on the screens and it worked so went through to pay but it didn’t deduct price of the quarter pounder with cheese so cancelled the transaction, tried again and now says my voucher has been redeemed :( help

  • leermarkham Lee Markham (@leermarkham) reported

    @StaceDeRoeper @O2 Probably get more luck carving my complaint into a cave wall to be honest.

  • onlyslightlybsd Onlyslightlybiased (@onlyslightlybsd) reported

    @aldideathqueue @O2 they'll probably spend a week trying to bother answering, assuming that you have moved your number from a different network to o2, you'll have a temporary number until at some point tomorrow when your old sim will lose signal, then restart your phone wnd5your number will appear