Plusnet

Plusnet Outage Report in Yate, South Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yate, South Gloucestershire, England 12/01/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Yate, South Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol and Bath.

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City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yate, England

Latest outage, problems and issue reports in Yate and nearby locations:

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @cbr1100xxmark Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush

  • EFrog01 TheRoboticAmphibion. (@EFrog01) reported

    @Plusnet Dogshit ******* trash, go die in a hole, worthless piece of ****. Can't even supply good internet.

  • CrysTalksVlogs Crystal (@CrysTalksVlogs) reported

    I could never get involved in a virtual TV audience, my Internet cuts out way too often, cheers Plusnet 🙄👍. Would love to know what broadband providers the #SaturdayNightTakeaway audience use lol

  • Grizzle8814 Grizzle (@Grizzle8814) reported

    @plusnethelp @Plusnet Sent a message to the help page regarding an issue with my activation date. Says on my account page that my broadband order should take a week to complete and I haven't received any emails or information about my router and my activation date

  • obsdalepk Andrew Stewart (@obsdalepk) reported from Alness, Scotland

    @Jimdow1M I left Plusnet recently because of poor download speeds. Joined SKY and speeds increased significantly. Based in Rossshire

  • abigayle_x A b i g a y l e (@abigayle_x) reported

    @EE we’ve got a phone locked to you, will it only work with EE sim cards or will it also work with BT/Plusnet/Asda which use your network?

  • prattys_magda21 Prattys naughty cupcake. (@prattys_magda21) reported

    OK, @Plusnet have gone too far now. I was lied to on Feb 10th, told I can pay on March 1st and have my restrictions lifted when they were applied on Feb 19th. Now I'm without WiFi until March 1st and they are not even compensating me for THEIR **** up! I am contacting Citizen's

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @mitsy19 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush

  • Echo_Cafe Echo Cafe (@Echo_Cafe) reported

    @plusnethelp I have been a Plusnet customer for over 5 years. I have a very old modem with separate router. I get around 30mbps speeds with wired connection but 15mbps when using wireless (& it drops). Same on all devices, even if next to router. Please can I have a new one? 🙏

  • keavaoloan Keava (@keavaoloan) reported

    @bruskyyyy @plusnethelp Been trying to leave since last year; log complaints every month, tried multiple routers at different addresses. Nothing provides decent internet, no-one at plusnet cares. Been paying for a service we can’t use for over a year and been told only way out is to buy our way out 🙃