Plusnet

Plusnet Outage Report in Yate, South Gloucestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yate, South Gloucestershire, England 11/25/2025 12:15

November 25: Problems at Plusnet

Plusnet is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Yate, South Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yate, England

Latest outage, problems and issue reports in Yate and nearby locations:

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • vickershaft GazVickers (@vickershaft) reported

    @Plusnet my broadband has been down for the last half hour. No 24hr customer support! Is this some kind of joke in 2023. Been through all the stupid steps and even the service outage page is down. This s Company is a joke, customer service awards, for what sponsoring them!!!

  • vickershaft GazVickers (@vickershaft) reported

    @kellog1956 @Plusnet No 24hr tech support line with what we pay. It's a joke!

  • RAD12304234646 RAD123 (@RAD12304234646) reported

    hey @Plusnet my wifi is working on my pc howver its not letting me download things it says i need to sign in with email and password but i can accsess youtube, netflix ext just can not download anything as it says im not connected please is there a fix for this?

  • ysrmahmood 🎮ysr mahmood🕹️ (@ysrmahmood) reported

    I have been with @Plusnet for more than a decade now, & I have found the service useful, that being said I have decided to cancel now & am not able to receive any password rese 🤔

  • Mariagardiner Maria gardiner (@Mariagardiner) reported

    @Plusnet @thetimes plusnet not responding to a customer with no working phone when traveling. Poor service

  • SimonAnderson16 Simon Anderson (@SimonAnderson16) reported

    @Plusnet I’m in Malaga in Spain and can’t use my roaming calls or data. This has been raised by other UK Plusnet customers. What’s the fix?

  • MrCraigBradshaw Craig Bradshaw (@MrCraigBradshaw) reported

    @Plusnet Excellent - so I can just go ahead and assist with upgrading the Plusnet service without worrying about contacting BT?

  • AbetheNaive Iain Abraham (@AbetheNaive) reported

    @Plusnet my full fibre broadband is down, again! It took until 3pm on Monday to fix, what is going on? I know BT had the same issue so is this the same again and can we get a more permanent fix please?

  • Stakeholdahz Engager of Stakeholders (@Stakeholdahz) reported

    Hi @Plusnet your mobile network has been down for two days now. Are you going to do anything about it? I need an SMS code to sign in to the app and as much as I appreciate your website telling me to call you, I can't. Because there is no network.

  • Mariagardiner Maria gardiner (@Mariagardiner) reported

    @Plusnet SIM not working, sent a DM yesterday and you've not replied.