Plusnet

Plusnet Outage Report in Yate, South Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yate, South Gloucestershire, England 12/14/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Yate, South Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol, Chepstow and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomChepstow E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yate, England

Latest outage, problems and issue reports in Yate and nearby locations:

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Spacejunkie4 ᔕᑭᗩᑕEᒍᑌᑎKIE (@Spacejunkie4) reported

    @Plusnet Thank-you very much. I do have a 'test' Mac 4 such issues & it was doing the same, but after much faffing about with my main Mac it seems 2 be behaving now. It was just odd that it would go from speedy 2 stuck randomly as I've never had that B4. I will only DM if more issues.😜

  • RangersBanter17 Rangers Bantz (@RangersBanter17) reported

    @Ricky9Forbes I was with Plusnet before I moved and now with BT and it's been problems the last 2 games but this has been pathetic.

  • altrinchamhq Altrincham HQ : Alex McCann, Social Media Trainer (@altrinchamhq) reported

    @Plusnet Hi guys - can you deal with customer enquiries here I'm an existing customer and the chat function on the website didn't help

  • grumpyump37 Chris Pask (@grumpyump37) reported

    @Plusnet is there a problem please with WiFi

  • matthewe_1989 ⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿💻🕹🚅 (@matthewe_1989) reported

    @WeAreOpenreach your engineer was booked by @Plusnet for 8-1 appointment, and no engineer attended and dont even bother telling @Plusnet was going to be late or myself, totally shocking but then again you have the monopoly so can give shoddy service and not care

  • cursormundi Brian McMahon (@cursormundi) reported

    @Plusnet have good customer service 👍

  • KaylaKraftYT KaylaKraft (@KaylaKraftYT) reported

    @Plusnet I was going to be #livestreaming but once again my plusnet internet connection is horrible. 99 problems and your service is all of them.

  • Grrfolk Grr! (@Grrfolk) reported

    @Plusnet Please educate call centre staff on the names of keyboard symbols. Trouble arose when one of the characters in my password was one he didn't know the name of!

  • JammyFraser Jammy Fraser (@JammyFraser) reported

    @Plusnet So, I chose Plusnet because I had heard all about your fabulous award winning customer service. Finally, I thought, a company that understands the dearth of customer service that plagues our times! Three weeks and five question tickets later, having paid for a contract and an

  • MonkeyTennis14 Steve (@MonkeyTennis14) reported

    Does anyone know is the Plusnet mobile service is down? Especially west London? @plusnethelp @Plusnet