Plusnet

Plusnet Outage Report in Yate, South Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yate, South Gloucestershire, England 01/28/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Yate, South Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol, Bath and Chepstow.

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City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBath Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yate, England

Latest outage, problems and issue reports in Yate and nearby locations:

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • squidgybo kid Z (@squidgybo) reported

    @Plusnet I have no broadband today. I hear that ur having problems. I can’t do any work-what amount of compensation will I b owed?

  • DaddyGardener80 Russell Trent (@DaddyGardener80) reported

    @Plusnet @DamienRawlinso1 Your customers need a rough ETA please so we can plan our day. You've got a UK wide outage, you must have *some* idea of what the problem is and/or how long it will take to fix.

  • Plusnet Plusnet (@Plusnet) reported

    @PixieJo Hi Jo. Some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. -James(No2) in Sheffield

  • Mixie84 Lisa McFordy (@Mixie84) reported

    @Plusnet I'm sure you're getting lots of the same messages. Please can you update your Comms so customers know what to expect. It's clearly a nationwide issue with your broadband. Thanks.

  • lys136 lysanne (@lys136) reported

    @fannyanne93 Searched on Google and Sun newspaper are reporting the issue before plusnet have even woken up.

  • _m00t_ Kieran (@_m00t_) reported

    .@Plusnet outage has been going on for nearly 2 hours now, and still no word about it on their social media channels. 😑

  • castleskeep Paul (@castleskeep) reported

    @RickieTrades @Plusnet At least they now have a statement support line

  • Plusnet Plusnet (@Plusnet) reported

    @mikewiow If you use the landline, is this working without any issues? - Curtis, Plusnet Sheffield

  • Helen_Breese Helen Breese (@Helen_Breese) reported

    @Plusnet is there any sort of official statement or explanation on the outage on the way please? A lot of people complaining and your responses seem to suggest the issue is their connection and not you? #plusnetdown

  • Plusnet Plusnet (@Plusnet) reported

    @Christo39186304 Hello, Christopher Some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. Samantha - Sheffield