Plusnet Outage Report in Yate, South Gloucestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Yate, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Yate, South Gloucestershire, England
The most recent Plusnet outage reports came from the following cities: Bristol, Bath and Chepstow.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bath |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Yate, England
Latest outage, problems and issue reports in Yate and nearby locations:
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
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Gavin Bailey ✋☝️
(@GavBailey79) reported
from
Melksham, England
@GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
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mrandmrscwms
(@mrandmrscwms) reported
from
Bathford, England
@MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hass Haseeb
(@HassHaseeb1) reported
@Plusnet is there a problem with the service, my broadband has been up and down all afternoon
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lauren🍒
(@laurensc0tt) reported
@Plusnet please help! Wifi router won’t connect to the internet and out of options for things to try. Any suggestions?
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Molly Taylor
(@Molly_ATT) reported
@Plusnet £8.40 is TINY compensation for the damage you've caused & for the hours I've lost at work. Your advisor said it would be fixed in 24hrs, 72hrs later & we're still waiting. This is unacceptable. You need to fix the issue asap OR compensate us properly for hrs lost & stress caused
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John Mathias
(@johnnytwoscoops) reported
@Plusnet why can I not receive ANY calls on my mobile? One of your operators says there is an mobile outage but NOTHING on your status update !I’ve been waiting in all day for a call from ICU where partner is and nothing but they called 4 times what is going on this is appalling
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Plusnet
(@Plusnet) reported
@drummerwhitey Hi Steve, I'm terribly sorry you're not having the greatest experience with us, I'm really disappointed in hearing this and the service we offer is something we're really proud of at Plusnet.
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John Mathias
(@johnnytwoscoops) reported
C’mon then @Plusnet , your customer service is a joke never pick up , still unable to receive any calls and partner in ICU in hospital , need phone to work to speak with them but absolute zero response from you #shameonyou #getintouch #disgracefulcustomerservice
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Andrew Knowles - Social Media Training
(@AndrewExplainer) reported
Hey @bt_uk - where's that £75 card your sales guy promised? You know, the one who called after we told you we were moving to @Plusnet? You'll get it in just a few days, he said. So we waited. After a couple of weeks we spent an hour on chat with your support team.
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Tim Whitemore
(@TimWhitemore) reported
@ottocrat @giffgaff @ThreeUK PlusNet. Good customer service also.
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Stu
(@dr_smithy) reported
@plusnet Morning. I've had an email to say "Unfortunately, we've been unable to take your Direct Debit payment this month". My account says a DD is in place. Help please.
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Simon Burn
(@smsburn) reported
@Plusnet No problem Emily. Someone at Plusnet found the account and an engineer from Openreach fixed it at the cabinet this morning.