Plusnet outages and service status in Yate, England

Problems in the last 24 hours in Yate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Yate, England

The most recent Plusnet outage reports came from the following cities: Bristol.

City	Problem Type	Report Time
Bristol	Internet	4 days ago
Bristol	Internet	17 days ago
Bristol	Internet	19 days ago
Bristol	Wi-fi	21 days ago
Bath	Internet	2 months ago
Bristol	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yate, England

Latest outage, problems and issue reports in Yate and nearby locations:

• 
  mrandmrscwms (@mrandmrscwms) reported 4 minutes ago from Bathford, England

  @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

• 
  SHOSH (@Shosh_ukG) reported 6 minutes ago from Bristol, England

  @Plusnet your service is an ongoing letdown

• 
  Gavin Bailey ✋☝️ (@GavBailey79) reported 11 minutes ago from Melksham, England

  @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

• 
  Sean O'Connor (@SeanOConnor6) reported 12 minutes ago from Filton, England

  @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

• 
  That Barney guy 💖💜💙 (@barney_parker) reported 34 minutes ago from Charfield, England

  Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

• 
  Joanna (@joannas94) reported 38 minutes ago from Bristol, England

  My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

• 
  Danni Rochman (@DeeRocker) reported 42 minutes ago from Bristol, England

  @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

• 
  Stu Watts (@StuWattsEsq) reported 44 minutes ago from Kingswood, England

  I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

• 
  Stu Watts (@StuWattsEsq) reported 56 minutes ago from Kingswood, England

  Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

• 
  Danni Rochman (@DeeRocker) reported 58 minutes ago from Bristol, England

  @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

• 
  Sean O'Connor (@SeanOConnor6) reported 59 minutes ago from Filton, England

  @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 9 minutes ago

  @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?

• 
  Flower Pot (@FlowerP79667758) reported 10 minutes ago

  @Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.

• 
  Edward Grefenstette (@egrefen) reported 11 minutes ago

  Pretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.

• 
  Jaime Dodd (@JDSuker) reported 11 minutes ago

  Try @Plusnet treat their existing customers so much better!

• 
  Michael Corbett (@kobb) reported 13 minutes ago

  @Plusnet I am a customer of yours. Is there any way to send you a message? Your phone wait time is 20mins at the moment. We will be moving house in 3 or 4 months but we want to upgrade our service now.

• 
  Greg Ingham (@GregIngham1) reported 15 minutes ago

  @Plusnet Hi, they've not turned up, I've blocked a whole 5 hours out of my day to wait for you and non of your staff had the decency or customer service to inform me that he/she isn't coming, my wife is a tutor and desperately need internet to mark students work and we've got a toddler..

• 
  BSox T (@BsoxT52516) reported 16 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Timulo (@Timulo) reported 19 minutes ago

  @Plusnet Spoke to 2 this morning. Sorry you're 5 days late, our system says no We sent email, fact you didn't receive not our problem. Why would I not claim if I knew how? I'd understand if I was months over but 5 days! Customer service....hmmmmm

• 
  Mark Crowther (@MarkTWIC) reported 23 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Flower Pot (@FlowerP79667758) reported 25 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.