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Plusnet

Plusnet Outage Report in Yate, South Gloucestershire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Yate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Yate, England

The most recent Plusnet outage reports came from the following cities: Bath, and Bristol.

CityProblem TypeReport Time
Bath Internet 15 days ago
Bristol Internet 17 days ago
Bristol Internet 17 days ago
Bristol Internet 20 days ago
Bristol Wi-fi 30 days ago
Bristol Internet 30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yate, England

Latest outage, problems and issue reports in Yate and nearby locations:

  • DeeRocker
    Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • joannas94
    Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • GavBailey79
    Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • mrandmrscwms
    mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • Shosh_ukG
    SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • StuWattsEsq
    Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • DeeRocker
    Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • StuWattsEsq
    Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • barney_parker
    That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Henry55
    Don Quilter (@Henry55) reported

    @Plusnet dreadful service, really cross

  • Henry55
    Don Quilter (@Henry55) reported

    @Plusnet Having trouble getting phone/Internet working. Tried week to get Plusnet to sort it out. Started contract last week, engineer called last Friday (open reach). No phone or Internet yet. Waited in 3 days for someone to arrive,after being told an engineer will call.

  • Twomey1992
    James Twomey (@Twomey1992) reported

    @Plusnet your net is ****, **** *****

  • louise_sarah
    Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • MrsA_BSc
    Amanda Brooks (@MrsA_BSc) reported

    @JRiH2020 We've been with Plusnet for years and never had any issues with them.

  • RaddlebarnC
    RaddlebarnC (@RaddlebarnC) reported

    @plusnet My broadband connection is often slow and sometimes drops out all together, I have followed all broadband troubleshooting steps and not resolved. Have done speed checks and sometimes comes back as 'very slow'. Very frustrating as need good quality video calling for work.

  • snathe
    Him Over There 💙 (@snathe) reported

    @huwareyou Can recommend Plusnet - been with them over 8 years now and can't remember any problem with them at all. Check their site for what they're offering at the mo *(and let me know if you do go with them as you can use my referral code)

  • therapywithshar
    Sharnade #culturemindstherapy (@therapywithshar) reported

    @Plusnet the WORST broadband EVER!!

  • Mash369
    CJ (@Mash369) reported

    @Plusnet oh dear only had plusnet for 24hrs and already an outage and no help anywhere after 8pm #notimpressed

  • Benfalcon9
    Ben falcon (@Benfalcon9) reported

    @MarkJon80194532 @Plusnet It’s clearly not a wifi issue as the line speed is at 21mbps and they’re getting 20mbps on WiFi, on the device (as per the speed test). Probs best ringing them Mark and asking them to log a fault with Openreach for a line speed issue. You should be above 30mbps.