Plusnet

Plusnet Outage Report in Yate, South Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yate, South Gloucestershire, England 12/21/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Yate, South Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol and Chepstow.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomChepstow E-mail
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Yate, England

Latest outage, problems and issue reports in Yate and nearby locations:

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • frank10743117 frank (@frank10743117) reported

    @Plusnet service is down…. When will it be working again?

  • Lost_lou Luisa (@Lost_lou) reported

    @Plusnet is there an issue with your website i cant log in

  • BadgerOfSteel Badger Of Steel (@BadgerOfSteel) reported

    @Plusnet the @btsport game on Chromecast ultra is currently out of sync with audio. Lots of others on twitter have the same issues. Not impressed. #btsport #discoverychannel #LiverpoolFC

  • AlchemicalFilms Alchemical Films (@AlchemicalFilms) reported

    @Plusnet Please answer ticket 227496211. Considering cancellation of what has been a dreadful service so far.

  • jacdaydreamer daydreamer (@jacdaydreamer) reported

    @Plusnet my 92 year old dad has had no broadband or phone despite paying a connection fee weeks ago. The engineer was supposed to go today, because he’s deaf & can’t hear the door, he’s been waiting by the window for him to turn up since 8am. 40 mins on hold to customer service

  • marionofnorwich Marion (@marionofnorwich) reported

    @Plusnet I have had no 4g (or 3g) phone signal for the last two days, emergency calls only, no bars. What is happening please?

  • snavEwerdnA Andrew Evans (@snavEwerdnA) reported

    Having ruled everything else out now, this seems to be an issue with @Plusnet; any clarification on why @google services aren't peering correctly (and judging by the help forum, not for the first time), guys?

  • marionofnorwich Marion (@marionofnorwich) reported

    @Plusnet getting frustrated as no mobile service on two phones for two days. Feeling marooned! Can we have some help please?

  • rfbrfb7 RFB (@rfbrfb7) reported

    @Plusnet Are you sure about your “Award winning customer service”. If true the competition must’ve been pretty awful or non existent.

  • UnitedProbe Harry Probert (@UnitedProbe) reported

    @Plusnet can’t get through to you on phone as it’s saying number is unavailable, just wanting to know how long is left on my contract as I want to upgrade to full fibre. Any help would be appreciated.