Plusnet Outage Report in Yate, South Gloucestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Yate, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Plusnet
Plusnet is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Yate, England
Latest outage, problems and issue reports in Yate and nearby locations:
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
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Gavin Bailey ✋☝️
(@GavBailey79) reported
from
Melksham, England
@GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
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mrandmrscwms
(@mrandmrscwms) reported
from
Bathford, England
@MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jill
(@jcollinscareers) reported
@Plusnet I’ve been waiting for a call back since 11.03 today as my wifi is down. How do I get past automated messages to someone who can help? Hate using Twitter for this but don’t see an alternative
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Russell Trent
(@DaddyGardener80) reported
@Plusnet Why have you wasted my time and yours with this pointless canned response? I know there is an outage, I've lost half a days work because of it, I asked you to provide a meaningful update, please.
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Plusnet
(@Plusnet) reported
@sunandosengupta Hi there, Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks
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Lorraine
(@DrHayeLo) reported
@Plusnet I had to cancel some appointments this morning and come into the office to work in order to make my afternoon commitments so it's been a huge inconvenience. I understand these things happen but it was made worse by the lack of communication. I hope when I get home it's working.
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Jonnybgood
(@Jonnybg15843857) reported
2 hours and 46 mins down time@plusnet #plusnet, sort it out please
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Dave Welsh
(@rabprentice) reported
@Plusnet But my internet connection is STILL NOT WORKING!!
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Plusnet
(@Plusnet) reported
@PaulMcGinney Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.
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Tony Bates
(@babblingbates) reported
@Plusnet So, nearly 5 hours later and still no broadband, despite being told it’s fixed #fail
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Plusnet
(@Plusnet) reported
@itsakaym Hiya. Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Emma - Sheffield
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Tonka
(@EIEIEIO_MAGS) reported
@Plusnet broadband is still down any chance of an update that doesn’t say it’s fixed and an estimate of when normal service will resume.