Plusnet Outage Report in Wrexham, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Wrexham, Wales
The most recent Plusnet outage reports came from the following cities: Connahs Quay and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Connahs Quay |
Wi-fi | |
| Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Aroundtheworldandback
(@weloveourboat) reported
from
Chester, England
@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds
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Mark Robinson
(@MarkRob23807011) reported
from
Rhosllanerchrugog, Wales
@Plusnet My broadband speed is very slow !!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Hart
(@fawltytowers69) reported
@Plusnet Hi, my broadband went down around 10:20 this morning. HG4 area. No reply from anyone via the website report as yet. Any idea what’s going on? Thanks!
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claire spencer
(@sonnyjnr) reported
@Plusnet I dont know how to dorect message you. Can you give me a phone number that works. All your customer numbers dont work
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Kate Nicholls
(@UKHospKate) reported
@josh_hardie @virginmedia We had exactly the same problems for over a year - regular wifi drop out, system down for a few days with no explanation or assistance. After one too many challenges like yours and a similar response moved to Plusnet and no problems since then
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nic monks
(@theRealNicMonks) reported
@Plusnet Thanks Curtis. I appreciate the help. Frustrating that we seem to have lost a couple of weeks and knocked my confidence in the previously excellent support. Hoping it’s plain sailing from here.
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Zarina Rahman
(@zarinarahman171) reported
@Plusnet Your customer service is completely incompetent. I have repeatedly been given incorrect information & wasted time calling you. Need a reimbursement due to delayed installation. Told to email but auto response says account does not pick up emails. Can anyone help??
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Verity Ⓥ 💙 #PlanetOverProfit #BLM 🏳️🌈🇪🇺
(@veritysmart) reported
@Plusnet Just been told not getting 4G you’re charging me for & now you’re placing barriers in my way from appropriate support to rectify as a disabled customer. I need to use text based systems & you refuse to accommodate my disabilities seemingly in breach of the DDA.
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Plusnet
(@Plusnet) reported
@mrmcc1976 Hi Mark, I'm sorry to hear you have been having issues accessing the website. Can you confirm that this is still an issue? - Curtis, Plusnet Sheffield
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Andy Heron
(@andy_heron) reported
@Plusnet I'll take a look, have split it already into 2 channels for the SSID at 2.4 and 5 ghz. The speeds via Speediest (Ookla) were significantly down on previous results and I was only getting between 30 and 35 mbps download compared to over 60- 68 (solidly) not so long ago.
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Alex 💙
(@OnlyAlex22) reported
@Plusnet Hello, no signal on my mobile - there's been a major power cut in the area, could this affect your masts? Cheers.
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nuro
(@nurodev) reported
@Plusnet Sadly not. My connection has continious outages lasting for several hours. Are you able to re-open the issue?