Plusnet Outage Report in Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at Plusnet
Plusnet is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Wrexham, Wales
The most recent Plusnet outage reports came from the following cities: Chester and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Internet | |
| Chester |
Internet | |
| Wrexham |
||
| Chester |
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| Chester |
Internet | |
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Mark Robinson
(@MarkRob23807011) reported
from
Rhosllanerchrugog, Wales
@Plusnet My broadband speed is very slow !!!!
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds
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Aroundtheworldandback
(@weloveourboat) reported
from
Chester, England
@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Collins
(@RobTCollins) reported
@Plusnet Hi, I've just ordered and paid for a sim contract. Wrong address in confirmation order. Called customer services to change it but no help and won't change it UNTIL it's arrived at the wrong address!? Is this correct?
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Lg
(@Lg19149772) reported
@Plusnet hi there I need some help as i#my phone stop to make call and text no data I’m in France right now and I can’t contact customer service I did check my plus net account band everything is fine can you help me ?
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Christopher Storey
(@Seaskewer1972) reported
@Plusnet Hi. Every evening our speed drops from around 40 mbps to 7 or lower, quite often dropping off completely. Can someone please contact me to discuss this issue and get it rectified.
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Phil Unwin
(@philunwin) reported
@Plusnet I'll check when I am home later. Looking into my billing. Had a new contracts on 10th June @£25 and immediately had the price increase, I never paid that rate. It wasn't what I expected,
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Lg
(@Lg19149772) reported
@Plusnet hi there I’m in France and I can’t make call and no 4G I check this morning my account and I have lot of data and minutes I don’t understand can you please help me
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Dan
(@danselas) reported
@Plusnet Recent new customer and stuck with one of your awful old routers. Also, see my last tweet - speeds have been shocking recently too. What are my rights to cancel based on poor equipment that doesn’t serve my basic needs and broadband speeds of under 1mb??
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Andy King
(@andykingsoton) reported
@jmc_hughy @Plusnet @BT When we moved here (about seven years ago), I remember spending over three weeks having to nip down to the town library every time I wanted to check my email, while waiting for BT to sort our internet...
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Everton-The sitcom
(@pablor79_paul) reported
Finally my broadband is fixed, external fault on the exchange. @Plusnet cust service has been exceptional. Why can't all companies be like them!!
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Plusnet
(@Plusnet) reported
@awsiow Hi Andrew, I'm sorry to hear you're having issues with your email. Can you advise on what problems you're experiencing? Dan Plusnet Sheffield
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Joe Mckenzie
(@JoeMcke97475279) reported
@Plusnet hope you have a good night, i thought that all my problems were over after just over a week with no problems them last evening and again tonight we have lost wi-fi ,seeing you now have a RELIABLE router wonder if this would solve the problem once and for rest of my contract ????