Plusnet Outage Report in Wrexham, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wrexham come from postal codes LL13.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (70%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (3%)
-
TV (1%)
Live Outage Map Near Wrexham, Wales
The most recent Plusnet outage reports came from the following cities: Chester, Wrexham and Mold.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Internet | |
| Wrexham |
||
| Chester |
||
| Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
-
Mark Robinson
(@MarkRob23807011) reported
from
Rhosllanerchrugog, Wales
@Plusnet My broadband speed is very slow !!!!
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds
-
Bricklands Fish, Seafood and Game
(@bricklandsfish) reported
from
Chester, England
@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved
-
Aroundtheworldandback
(@weloveourboat) reported
from
Chester, England
@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
-
TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Horatio
(@power_of_h) reported
So glad I’m paying for @plusnethelp @Plusnet and so far in the last hour it’s crashed 5 times! Yet they have not informed customers of issues
-
Emma
(@darkartofmother) reported
@Plusnet have an ongoing fault on broadband for over a month now. No response to my updates on the fault report or my texts and queuing for over 30 minutes in a hellscape of awful snippets of Christmas songs get through on your phones.
-
ally...💚
(@_elliottxo) reported
@Plusnet @plusnethelp I’ve come home and seen that my broadband had no connection. Tried to see if there’s a service problem and there’s no signs of a problem! Any help would suffice please
-
Jim Watson
(@jhfwatson) reported
@plusnethelp I have an issue with my broadband performance and having difficulty contacting you by phone (30mins on hold so far). I believe the exchange is the problem, not so much Plusnet. I am a very experienced data comms engineer.
-
Marc
(@_Marc_74) reported
@plusnethelp sorry, why is it plusnet help but i have been asking for help for 30hrs and being ignored? also sent sm #plusnethelp
-
Alan 🐝
(@alan0669) reported
@Plusnet been holding on hold on the support line for 30 minutes, do you have anyone working at the moment? You're supposed to have migrated me to fibre today and now have no connection...
-
🌱Kate Lettuce
(@katelettuce) reported
@MichaelRosenYes @virginmedia I was with virgin media once, never again. They make it almost impossible to cancel too. I’d recommend PlusNet, my connection with them has always been really reliable, and I stream all my telly.
-
tony nicholson
(@tonynic02397077) reported
Using phone as wifi hotspot as plusnet gone tits up since 1pm, very very slow
-
martin sinclair
(@martinsinclair4) reported
@Plusnet This company needs shutting down permanently it's illegal what they're doing not being able to provide an internet and phone connection is terrible I've cancelled my direct debit and refusing to pay a single penny until I have proper internet connection and phone line
-
Jonathan Ash
(@Jonnyreggieash) reported
40 mins on the phone to get through to #plusnet then they hang up unbelievable