Plusnet

Plusnet Outage Report in Wrexham, Wales

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The latest reports from users having issues in Wrexham come from postal codes LL13.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wrexham, Wales 01/17/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wrexham, Wales

The most recent Plusnet outage reports came from the following cities: Wrexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham Internet
United KingdomChester Internet
United KingdomChester Internet
United KingdomChester Internet
United KingdomChester Internet
United KingdomQueensferry E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh

  • MarkRob23807011 Mark Robinson (@MarkRob23807011) reported from Rhosllanerchrugog, Wales

    @Plusnet My broadband speed is very slow !!!!

  • weloveourboat Aroundtheworldandback (@weloveourboat) reported from Chester, England

    @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet Hi itwbent off at about 1 am early and nort come back on untill 3 am ?? But its slow broadband now ?

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • Martynnorris Nearly Always Wrong (@Martynnorris) reported

    @Plusnet good morning. I am an existing customer and yesterday I upgraded to fibre broadband. About 30mins after dining this yesterday evening a red light appeared on my router on the "Internet" bit. I have no Internet. Are these things related? Thank you

  • AMJ1981 Andy Johnson (@AMJ1981) reported

    @MartinSLewis I was always worried about poor signal so never switched from ee, have now just moved from ee to plusnet as I learnt they piggy backed ee from tonight’s show and have halved my mobile bill! thanks Martin!

  • Plusnet Plusnet (@Plusnet) reported

    @AndyBat15384160 No problem Andy, let me know if you need anything else! - Cal, Plusnet Leeds

  • TheSamColeridge Sam Coleridge (@TheSamColeridge) reported

    @DailyMirror That's just a truly awful advert for Plusnet, courtesy of Retch Media.

  • Plusnet Plusnet (@Plusnet) reported

    @DallawayO Hi Oliver. Are you still having problems with your connection? If so, is this solely affecting your wireless connections or are wired connections also affected? Regards, Emily Plusnet Leeds 🌞

  • aledrob Aled Roberts (@aledrob) reported

    @SkyUK currently looking for a replacement ISP to @Plusnet due to poor customer service. Does Sky Broadband allow upgrades to FTTC to FTTP broadband mid contract if it becomes available to my household?

  • michele_paule Michele Paule (@michele_paule) reported

    @virginmedia Internet out for 24 hours in Oxford and no indication of when service will be restored. 'We're working hard' the bot says. So should I be but I can't. Very much wishing I hadn't switched ftom @Plusnet. Be warned!

  • ahmed_nilufar Dr Nilufar Ahmed (@ahmed_nilufar) reported

    @Plusnet am having huge trouble with my connection in BS1 can you advise please. Thank you