Plusnet

Plusnet Outage Report in Wells, Somerset, England

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The latest reports from users having issues in Wells come from postal codes BA5.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wells, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wells, Somerset, England 06/20/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent Plusnet outage reports came from the following cities: Wells and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomWells Internet
United KingdomRadstock Internet
United KingdomCheddar Internet
United KingdomCheddar Internet
United KingdomBath Total Blackout
United KingdomWells Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • P_tangyangbang John Smith (@P_tangyangbang) reported

    @Ofcom Hiya, does your Automatic Compensation scheme for a delayed new broadband connection apply if the problem was with Openreach, not Plusnet?

  • divadarlings1 Diva🇪🇺🇬🇧💙🐝NHS (@divadarlings1) reported

    @Plusnet I telephoned your sales department to enquire about broadband deals and your representative refused to provide any information because I wouldn’t give me date of birth. Stated he needed to get into the system to provide any information re at all. Disgusting service.

  • jamesga31646934 James m Gallagher (@jamesga31646934) reported

    @Plusnet RUBBISH Company threats of disconnected service and restricted service if I don't pay extra costs obove contract price. Impossible to deal with RUBBISH COMPANY

  • jamesga31646934 James m Gallagher (@jamesga31646934) reported

    @Plusnet Absolute RUBBISH COMPANY ROGUES threatening discontinued and restricted service if I don't pay what the say .which is more than my contract

  • Philllb49Phill Phill Bunton 🇺🇦💙👑🇬🇧 (@Philllb49Phill) reported

    @StuartLussi @Plusnet You have 24hrs to answer/resolve or I will cancel y

  • Ericdun19416783 Eric dunn (@Ericdun19416783) reported

    @Truth7898Lee I'm with plusnet and never had a problem in 4 years,

  • ianbillmorris Ian Morris (@ianbillmorris) reported

    Hey @plusnet what is going on with FTTP connections in the midlands and north? I can see loads of us posting on X have all had repeated disconnects overnight the last few days and today I have almost no bandwidth starting about 5:30pm. Support tell me there is a geographic issue?

  • SteveCapers Newbie_uk GeoLeaf (@SteveCapers) reported

    What a **** show BT and OpenReach, Plusnet ,talktalk, Vodafone. A whole day with no Internet, POOR communication and updates . Shameful. If you can't provide the service maybe let someone who can. Muppets #nointernet #internetdownagain

  • Philllb49Phill Phill Bunton 🇺🇦💙👑🇬🇧 (@Philllb49Phill) reported

    @StuartLussi @Plusnet I AM a paying customer, answer me/us!!!

  • supermonkey77 A Slightly Off Coloured Bruise (@supermonkey77) reported

    @Plusnet yo, Internet connection has been down since 1am. ONT has all lights green, swapped out router and cables to no effect. Has the authentication method changed?