Plusnet

Plusnet Outage Report in Wells, Somerset, England

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The latest reports from users having issues in Wells come from postal codes BA5.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wells, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wells, Somerset, England 02/20/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wells, Somerset, England

The most recent Plusnet outage reports came from the following cities: Wells and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomWells Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomWells Internet
United KingdomRadstock Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dn21media steveatdn21media (@dn21media) reported

    @chrishainstock @AndyWoodturner @StickEandBrown Plusnet are a part of BT but are run very separately and their customer service is a great deal better than BTs.

  • ThrustBastard (╯°□°)╯︵ ┻━┻ (@ThrustBastard) reported

    @Plusnet Hello, new customer here. Will I get a router as standard? I'm not 100% sure I've ordered one

  • thewinelake Alex (@thewinelake) reported

    @Plusnet No internet since about 7am. Fix "by midnight" too vague.

  • happyjack1981 Shauny—Bodhisattva (@happyjack1981) reported

    I’m out of contract in two days with O2. Worst coverage I’ve ever had. Going back to EE. Do I have to end my O2 contract or just switch? I can never remember. Also any suggestions on who to go with? I like Plusnet and I think EE provide their cover.

  • RayRashid RayRay (@RayRashid) reported

    @Plusnet I'd advise other people to stay away from Plusnet, their customer service is pathetic. Amongst the worst I've encountered. I've made a complaint and been promised multiple call backs from a manager which haven't materialised.

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • Jo_McGinn Joanne McGinn (@Jo_McGinn) reported

    Living in a rural village it is really disheartening waiting for @Plusnet to get out & sort out internet issues. Pretty sure it’s the phone line causing the issue (first reported over 2 years ago & ignored after engineer came out & agreed it was hanging low) now a real issue. 😡

  • purple_dragon25 kelly (she/her) (n/d) (@purple_dragon25) reported

    @Plusnet having problems in ng24. Cannot access the net through my mobile, my PS4 on a lan isn't connecting properly, upload speed is absolutely shocking, my echo show won't accept calls or anything.

  • 1_davyboy david buchan (@1_davyboy) reported

    @jonnymain2011 @MillieWiller @pobski4 I done it got Plusnet fibre extra and not a problem with buffering considering the amount of Wi-Fi stuff cameras doorbell lights Alexa and a few other bits very happy👍

  • StephanieVandem Stephanie Vandem (@StephanieVandem) reported

    @Plusnet how do I get access to pay bills when no longer a customer? Thank you