Plusnet outages and service status in Waterlooville, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Waterlooville, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Waterlooville, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waterlooville, England
The most recent Plusnet outage reports came from the following cities: Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
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Internet | 2 months ago |
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Portsmouth
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Phone | 2 months ago |
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Portsmouth
|
Internet | 2 months ago |
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Portsmouth
|
Internet | 3 months ago |
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Portsmouth
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Total Blackout | 3 months ago |
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Portsmouth
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3 months ago |
Community Discussion
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Plusnet Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
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Dartagnan Menswear (@DartagnanMens) reported from Chichester, EnglandDear @Plusnet I having tried calling your customer services without success, my father passed away 28.4.2020 and we need to cancel his services with you, but this has proved to be very difficult when you don’t answer the customer care line, please advise ASAP. Regards
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Josh Sweetman (@JSweetman92) reported from Havant, EnglandTurns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet
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Sackthwacker (@lostleigh) reported from Portsmouth, England@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Clare (@Clare231965) reported from Fareham, EnglandStill shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Clare (@Clare231965) reported from Fareham, EnglandYet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Clare (@Clare231965) reported from Fareham, EnglandSo, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Josh Sweetman (@JSweetman92) reported from Havant, England'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now
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Steve Martin (@smartin) reported from Petersfield, EnglandPraise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Clare (@Clare231965) reported from Fareham, England2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Steve Martin (@smartin) reported from Petersfield, EnglandPraise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Josh Sweetman (@JSweetman92) reported from Portsmouth, England@brendonvbone I'm with Plusnet and signal is fine
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Louis Colpitts (@louiscolpitts) reported from Fareham, EnglandNo internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Ingham (@GregIngham1) reported@Plusnet Hi, they've not turned up, I've blocked a whole 5 hours out of my day to wait for you and non of your staff had the decency or customer service to inform me that he/she isn't coming, my wife is a tutor and desperately need internet to mark students work and we've got a toddler..
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Freedom Valley (@VRvalley) reported@AlisonMLees @Plusnet Plusnet have broken the terms of your contract. Ofcom rules state that if a provider makes a change to your contract that is of "material detriment" (meaning it makes you worse off), they must allow you to leave the contract early without paying a cancellation fee.
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Alison Lees (@AlisonMLees) reported@Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.
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Matthew Broadway (@matthewb79) reported@Plusnet only getting 20mbps when it’s usually over 100. Is there an issue?
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Alison Lees (@AlisonMLees) reported@Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.
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UKRyan (@RyanUK90) reported@Plusnet Anyway you guys can give praise / positive comment to a specific customer service representative, the man I just spoke to on the phone was very friendly, polite, knowledgeable and understanding and just a perfect example of what customers want!
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Jacqui Langstead (@mizpah68) reported@Plusnet I'm fed up of hearing people in my lane moving over to full fibre broadband when i'm still stuck on the old network with very poor service. When will mine be switched. Don't tell me to phone as i am fed up calling and waiting to be answered
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rosie posie (@rosieon25371922) reported@PlusnetCS_ @plusnetCS_ You shouldnt make customer jump thru hoops countering countless excuses from you as to why you should NOT pay up promised reward. It is bad faith & appalling service from PlusNet. Who the hell awarded you good customer service? your mates? I been gaslit & dodged
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Ellie Pedrick (@ElliePedrick) reported@Plusnet He was great! And he solved my problems!! Please do pass on my feedback!
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The Calmer Llama (@EltontoNick) reported@Plusnet I have had two calls from you - both have been silent when I've answered. Try getting a decent phone system for your customer support