Plusnet

Plusnet Outage Report in Waterlooville, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Waterlooville, Hampshire, England 02/11/2026 14:10

February 11: Problems at Plusnet

Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Waterlooville, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Portsmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth E-mail
United KingdomPortsmouth Internet
United KingdomPortsmouth Total Blackout
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Wi-fi
United KingdomChichester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Waterlooville, England

Latest outage, problems and issue reports in Waterlooville and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Sean6374 Sean (@Sean6374) reported

    @DawnSunrise1 It often happens with streaming tv, that's why I have fitted an aerial to my tv as a backup for my freesat signal and my plusnet broadband box.

  • SlimSugar Slim and Sugar (Debss) (@SlimSugar) reported

    @Plusnet Hello, I keep getting this message: Delivery to the following recipients failed permanently:    *[dad's email here] Reason: A message that you sent to the following recipient could not be delivered due to a permanent error What is going on. Please help! Thank you

  • goaroundflaps15 David (@goaroundflaps15) reported

    @Plusnet Hi, really getting fed up now -signed a new contract with a £50 prepaid card, never received it. Customer service said to contact the card company, they didn’t know. Very frustrating. why can’t you just credit the account for the value instead (plus extra for the hassle

  • berna44402 chemicalBern (@berna44402) reported

    @Plusnet I am a long time customer of Plusnet but still have the original router. I renewed my contract again at the end of March, can I get a new router from Plusnet?

  • NinaChristal Nina Christal (@NinaChristal) reported

    @Plusnet would someone please contact me, I'm still waiting automated compensation from your error - i don't feel like I should be the one chasing for compensation it was bad enough you cutting me off for a month, and you've taken a goodwill payment!

  • Plusnet Plusnet (@Plusnet) reported

    @charli5136 Hi there! Sorry for the delay. You can perform a factory reset on the Hub as this can help or if you need further support on this. Can you dm us the username? Nathan – Plusnet (Doncaster)

  • mariate33634511 alexa (@mariate33634511) reported

    @vickyinatutu @Plusnet Same with me. I was better off with BT. Customers service is horrible. I want to cancel going back to Bt.

  • billyfrost Frosty (@billyfrost) reported

    @Plusnet wow! Just called Plusnet support to query a bill and had one of their customer service team shout me down, as I'd disputed messaging in a contract renewal email. For a company that prides itself on "straightforward broadband" this experience feels anything but

  • p4ulmiller Paul Miller 🇺🇦🇮🇱 (@p4ulmiller) reported

    @AerialimagingSE @virginmedia Plusnet. On the 2 or 3 times I've had an issue in the last 20 years, their customer service has been bang on point.

  • Ian690501544226 Ian (@Ian690501544226) reported

    @vickyinatutu @Plusnet plusnet are crap