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Plusnet

Plusnet Outage Report in Waterlooville, Hampshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Waterlooville, England

The most recent Plusnet outage reports came from the following cities: Portsmouth.

CityProblem TypeReport Time
Portsmouth Internet 14 days ago
Portsmouth Phone 14 days ago
Portsmouth Internet 22 days ago
Portsmouth Internet 2 months ago
Portsmouth Total Blackout 2 months ago
Portsmouth E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Waterlooville, England

Latest outage, problems and issue reports in Waterlooville and nearby locations:

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • DartagnanMens
    Dartagnan Menswear (@DartagnanMens) reported from Chichester, England

    Dear @Plusnet I having tried calling your customer services without success, my father passed away 28.4.2020 and we need to cancel his services with you, but this has proved to be very difficult when you don’t answer the customer care line, please advise ASAP. Regards

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • louiscolpitts
    Louis Colpitts (@louiscolpitts) reported from Fareham, England

    No internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • lostleigh
    Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GSCS10
    GSCS (@GSCS10) reported

    @Plusnet I just checked and it looks like there has been a problem in Chorley, Lytham St Annes, preston , and Southport ?

  • Janet8uckingham
    Janet Buckingham (@Janet8uckingham) reported

    Thank you @plusnet for ‘raising a ticket’ and ‘escalating’ for the fourth time. All I want is a connection date, not a call back, not a ticket raised, no escalation, just a Wi-fi connection..... can you please help?

  • charreff
    Charr 🌈 has been Miss Misery for the last time (@charreff) reported

    @_gracelatter @Plusnet I would say Vodafone, never had a problem with them whatsoever. But I’m pretty sure that if they increase it by that much you can cancel your contract without a cancellation fee.

  • scam516
    Sam campbell (@scam516) reported

    @Plusnet are you guys ***************?.. threat debt collectors for a contract cancel that you did because you "broke my account".. i suggest this is sorted before i take legal action..

  • frank10743117
    frank (@frank10743117) reported

    @Plusnet @lizloudon They’re useless been having issues since Feb and they’ve been no help at all

  • Lucy07776777
    Lucy (@Lucy07776777) reported

    @Plusnet Our broadband ordered to activate 10 days ago but sadly still don’t have an internet connection. We called Plusnet many times and their answers are all contradicatory and they don’t seem to know what was the exact issue. So irresponsible and incompetence.

  • fatkev1963
    FATKEV (@fatkev1963) reported

    @Plusnet @plusnethelp What an absolute Shoer of $#!£ you service is and your contact us is an absolute joke. You are the worst internet provider I have had since AOL dial up in 2000. Your service, Your broadband speed & Your phone charges. You deserve to win ROTTEN TOMATOE'S

  • FluentBarry
    Barry O'Brien (@FluentBarry) reported

    @Plusnet I spoke with one of your customer service members. He was very friendly, it's a shame that your company's service is so poor

  • MrAndrewHopkins
    Andrew Hopkins (@MrAndrewHopkins) reported from Taunton, England

    @Plusnet @plusnethelp Are there any connection issues in TA1 at the moment? I have lost all access to my broadband 🙁

  • ayley26
    karen howlett (@ayley26) reported

    @Plusnet I have no idea, who you sent it to, but it wasn't me. The last email I had from your company was on the 26th of the 5th in regards to a question that was opened stating the emails were ready to go out but had no time scale. Can you send me a link for an official complaint please