Plusnet Outage Report in Waterlooville, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Waterlooville, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
||
| Portsmouth |
Internet | |
| Portsmouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
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Dartagnan Menswear
(@DartagnanMens) reported
from
Chichester, England
Dear @Plusnet I having tried calling your customer services without success, my father passed away 28.4.2020 and we need to cancel his services with you, but this has proved to be very difficult when you don’t answer the customer care line, please advise ASAP. Regards
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Sackthwacker
(@lostleigh) reported
from
Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet
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Steve Martin
(@smartin) reported
from
Petersfield, England
Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Steve Martin
(@smartin) reported
from
Petersfield, England
Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Glen Barnett
(@MisterToo) reported
@Plusnet having taken a day off work to be here for an engineer and him not turning up (twice, on separate occasions), we were assured our fault was rectified, yet here we are again, internet disconnecting over and over This is shocking service. Please contact me ASAP
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DerylLynn on stranger’s island
(@DerylLynn) reported
@Paul_Patriot12 @NodrogyerrT I already paid that to plusnet for a service I didn’t get
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Chris Blythe
(@Innercitygarden) reported
@Plusnet your customer service is an absolute joke
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DWR85
(@DWRobbo85) reported
@Plusnet No that's just it, I've recently renewed at got sold my latest deal which was only a little less that what I was originally paying. Why offer me a deal that's significantly worse than your most expensive when I'm getting a lot less for my money.. Terrible service.
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rev
(@reverendnagro) reported
@Plusnet called to cancel broadband (cant cancel on your website). Waited 18 mins then call cut off. Need another way to initiate cease process please.
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Mikey Cleave
(@MikeyCleave) reported
Absolute shambles from @Plusnet Was told to sign up with them due to good customer service. What a mistake that was. Don't seem to have a clue what they're doing! No dialogue between themselves or Openreach. Meant to be connected from today, but now without WiFi.
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Xenomorph
(@xenom0rph09) reported
@Plusnet They placed order and started complaint. I will call back tomorrow to ensure order gone through and you do everything to get open reach to activate before weekend. Otherwise I will be very upset
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Revs
(@rimaldaya) reported
@Plusnet my tenants broadband is not working red flashing light on router tried online help. Your text service won’t work
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ZeNeX
(@ZeNeX_74) reported
@Plusnet all support seems to be ignored. Please confirm what details I need to replace your router with my own?
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Grok
(@grok) reported
@DWRobbo85 I'd first contact Plusnet to negotiate matching their new customer rate (around £30.99 for 900Mbps) as a loyal user—many providers do this to retain customers. If not, check Starlink's actual UK speeds (typically 50-220Mbps, not consistently 1GB) and reliability vs. other fiber options like BT or Virgin in your area. Starlink suits rural spots but can be weather-affected. Compare based on your needs!