Plusnet

Plusnet Outage Report in Waterlooville, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Waterlooville, Hampshire, England 10/16/2025 04:15

October 16: Problems at Plusnet

Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Waterlooville, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Portsmouth and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Total Blackout
United KingdomGosport Internet
United KingdomPortsmouth Total Blackout
United KingdomPortsmouth Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Waterlooville, England

Latest outage, problems and issue reports in Waterlooville and nearby locations:

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    Hi @plusnet…have you tried unplugging the server and plugging it back in? Webmail: fetch fail…mobile (IMAP): “incorrect username / password” Computer (POP3): “incorrect username / password - EER temporary problem, please try again later”…I’ve been trying for 3 days!

  • NigelsRadio NigelsRadioTakeover (@NigelsRadio) reported

    @Plusnet Thanks. How did you know where my line is? I never sent a dm?

  • brianwinteruk Brian Winter (@brianwinteruk) reported

    @NigelsRadio @Plusnet To be honest. I've been with them since 2007. Never had a major issue. The one I had was the fault of Openreach. Engineer cut the wrong cable at green box. Most problems are not @plusnethelp themselves, but usually Openteach.

  • MrGodfrey Alex Godfrey (@MrGodfrey) reported

    @VictoriaPeckham @Plusnet They are the worst. They still owe me money, I gave up.

  • DCharlieUK1 DCharlieJP (@DCharlieUK1) reported

    @mcbrit2 @Ofcom @Plusnet I am having to explain to my work why I had issues with Internet access and why I can't log in at all today. I expect my work place won't be happy at 2 days out yet I am told no issues with Internet. It's intermittent - are they switching it on and off again? ;)

  • LoneLeVay LoneBee (@LoneLeVay) reported

    @Plusnet @AiberdeinQuine I still can't send emails; getting error messages about unsupported connection encryption type on all plusnet mail accounts (not Gmail). Is this connected to the current problems and is there an indication of a solution? We are into a third day now.

  • Liebes_kind . (@Liebes_kind) reported

    @VictoriaPeckham @Plusnet But who is better? People are always having problems with Virgin and Sky. I'm in the same boat as you but I don't know where else to go

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    Good Morning @plusnet…well it’s now the start of my 3rd day without email! As per yesterday a couple of emails arrived during the night but now I get the message saying that “the server does not recognise your username or password” HELP!

  • FrauForelle ⭐⭐SallysaurusRex🏆🏆⭐⭐ (@FrauForelle) reported

    @VictoriaPeckham @Plusnet I access my emails on my phone if my broadband has ever gone down.

  • Plusnet Plusnet (@Plusnet) reported

    @LorcanAdrain Hey there Lorcan, you should now be able to log into your Plusnet email, however there may be a delay when sending and receiving emails. We’re working to fix this as quickly as possible and we’re sorry for the inconvenience caused. Thank you - Liam, Plusnet Sheffield.