Plusnet outages and service status in Waterlooville, England

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waterlooville, England

The most recent Plusnet outage reports came from the following cities: Portsmouth.

City	Problem Type	Report Time
Portsmouth	Internet	18 days ago
Portsmouth	Phone	18 days ago
Portsmouth	Internet	26 days ago
Portsmouth	Internet	2 months ago
Portsmouth	Total Blackout	2 months ago
Portsmouth	E-mail	2 months ago

Community Discussion

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Plusnet Issues Reports Near Waterlooville, England

Latest outage, problems and issue reports in Waterlooville and nearby locations:

• 
  Clare (@Clare231965) reported 2 minutes ago from Fareham, England

  Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

• 
  Dartagnan Menswear (@DartagnanMens) reported 3 minutes ago from Chichester, England

  Dear @Plusnet I having tried calling your customer services without success, my father passed away 28.4.2020 and we need to cancel his services with you, but this has proved to be very difficult when you don’t answer the customer care line, please advise ASAP. Regards

• 
  Josh Sweetman (@JSweetman92) reported 6 minutes ago from Havant, England

  'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

• 
  Louis Colpitts (@louiscolpitts) reported 13 minutes ago from Fareham, England

  No internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!

• 
  Steve Martin (@smartin) reported 20 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

• 
  Clare (@Clare231965) reported 30 minutes ago from Fareham, England

  2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

• 
  Clare (@Clare231965) reported 30 minutes ago from Fareham, England

  So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

• 
  Clare (@Clare231965) reported 35 minutes ago from Fareham, England

  Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

• 
  Sackthwacker (@lostleigh) reported 38 minutes ago from Portsmouth, England

  @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

• 
  Josh Sweetman (@JSweetman92) reported 44 minutes ago from Portsmouth, England

  @brendonvbone I'm with Plusnet and signal is fine

• 
  Josh Sweetman (@JSweetman92) reported 45 minutes ago from Havant, England

  Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

• 
  Steve Martin (@smartin) reported 51 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Crowther (@MarkTWIC) reported 3 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Rich Foxen (@RichFoxen) reported 3 minutes ago

  @WeAreOpenreach Hi, Openreach works at the end of Upper Park Road in the CO7 area seem to have caused a broadband outage for me (PlusNet customer). Connection dropped around 9pm on Tuesday 17th of January. Can you check if this is related and advise? Thanks!

• 
  DaftApeth 🐦 🕊️ (@madanna69) reported 5 minutes ago

  @AlexanderGaeta6 @Plusnet it's been bad for us most of the 22 months we've been with them. switching in april - not worth the effort keep complaining

• 
  Wanga-unLimited (@Consumer4You) reported 7 minutes ago

  @Plusnet We've been told that we must renew by 8 March but as you are dropping phone service on broadband we will cancel instead. Will the account and bills lapse if we do nothing? Thanks

• 
  Freedom Valley (@VRvalley) reported 9 minutes ago

  @PlusnetHelpHub As I previously stated I'm not a Plusnet customer, I am monitoring the situation.

• 
  The Calmer Llama (@EltontoNick) reported 10 minutes ago

  @Plusnet I have had two calls from you - both have been silent when I've answered. Try getting a decent phone system for your customer support

• 
  jldunn2000 (@jldunn2000) reported 10 minutes ago

  @Plusnet Are you aware of fake plusnet customer support accounts e.g.@ResponseTeam9? I was contacted via this account after posting on your legitimate account, which turned out to be a scam account

• 
  Neil Skinner (@Randomizerbot) reported 11 minutes ago

  @evsmiles @TeslaFamilyYT @Starlink Well you would have the same problem with starlink. Plus way slow upload speeds and much worse ping. Plusnet 1Gig fibre here connected into a Deco BE65 mesh and I get up to the advertised speed through the house on WiFi.

• 
  Gina (@BlondeTalksSkin) reported 12 minutes ago

  @Plusnet making it way too difficult to cancel broadband. No option to do it online so forced to call with mad wait times to get through. Even tried their 'Additional support form' online and it just took my back to my account. Great support for vulnerable customers that 👍🏼

• 
  Not Only, But Likewise (@notonlybut2025) reported 13 minutes ago

  @Plusnet My phone is broken - dropped in the bath. This is why I'm reaching out here.